[HN Gopher] Ubiquiti starts serving ads in their management inte...
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       Ubiquiti starts serving ads in their management interface
        
       Author : andremedeiros
       Score  : 46 points
       Date   : 2021-03-29 21:09 UTC (1 hours ago)
        
 (HTM) web link (twitter.com)
 (TXT) w3m dump (twitter.com)
        
       | exabrial wrote:
       | I'm willing to pay for major updates that include new features,
       | even on a per-device basis. I'm not willing to pay for things I
       | already bought that don't work correctly (bug fixes).
       | 
       | This ad-supported model isn't needed or wanted.
        
         | andremedeiros wrote:
         | Agreed. It's not like their hardware is cheap or subsidized
         | either, like the Cloud Key, which is a tiny device that acts as
         | a proxy and has some cache storage for firmware updates that
         | costs upwards of $100 here.
        
           | warmwaffles wrote:
           | Also runs mongodb
        
       | bozzcl wrote:
       | Bummer, I was considering switching to a full Ubiquiti setup in
       | the future. Are there any other worthwhile competitors?
        
         | warmwaffles wrote:
         | I was also looking into this pretty recently.
         | 
         | Good info here https://www.youtube.com/watch?v=4G2g7Txgzgw
        
           | chaostheory wrote:
           | Reading the Glassdoor reviews of Engenius makes it sound like
           | a clone of Ubiquiti minus Ubiquiti's weird dislike of
           | automated testing. Still, I hope that there is a decent
           | alternative to UI
        
       | burke wrote:
       | I'm even more astonished by the dismissive, misspelled, and
       | incorrect support response.
       | 
       | * telling the customer they're wrong...
       | 
       | * incorrectly...
       | 
       | * and with multiple typos.
       | 
       | Yes, very cool.
        
         | madjam002 wrote:
         | The customer service response is deplorable, makes me think
         | twice about purchasing any more Ubiquiti gear.
        
       | errantmind wrote:
       | One of the reasons I have used Ubiquiti over the last few years
       | is their product quality over other networking hardware. The
       | inclusion of ads leads me to revisit those assumptions before my
       | next purchase.
       | 
       | Ads, even if self-promotion, are a bellwether for a company being
       | desperate or greedy, neither of which bodes well for their long-
       | term product quality, usually because it indicates sales people
       | are making the decisions. They also often lead to a slippery
       | slope of increasing user data collection
        
         | andremedeiros wrote:
         | The funny thing is that I have a UDMP on the way, because one
         | of my APs died and I figured it was time to upgrade the network
         | a bit, but now I'm refusing delivery and sending it back for a
         | full refund.
        
         | crocsarecool wrote:
         | We upgraded to Ubiquiti a few months ago. I was so impressed by
         | the hardware for the price. The dream machine firewall had such
         | a good interface compared to more expensive firewalls I've used
         | in the past. I've been very pleased so far, but this and
         | another article have me worried they're going downhill.
        
           | andremedeiros wrote:
           | Mind sharing the other article?
        
       | rachelbythebay wrote:
       | First they track you, then they pander to you, then they sell you
       | out completely.
       | 
       | Guess we just got to step 2.
        
       | umeshunni wrote:
       | Misleading tweet. This looks more like them promoting an update
       | to their own product than them "serving ads".
        
         | andremedeiros wrote:
         | How is it misleading? Can you explain to me what the difference
         | between "promoting an update to their own product" and an ad?
         | 
         | This is an ad, pure and simple. They're pushing a product they
         | know I don't own with a clear call to action, and without a way
         | for me to remove it or disable it.
        
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       (page generated 2021-03-29 23:01 UTC)