[HN Gopher] Google Cloud Networking reporting issues
       ___________________________________________________________________
        
       Google Cloud Networking reporting issues
        
       Author : xur17
       Score  : 87 points
       Date   : 2021-03-17 17:25 UTC (5 hours ago)
        
 (HTM) web link (status.cloud.google.com)
 (TXT) w3m dump (status.cloud.google.com)
        
       | freedomben wrote:
       | Does Cloudflare use Google Cloud? I know they have a ton of their
       | own hardware, but maybe they outsource some things?
       | 
       | I had my first ever Cloudflare outage earlier today. It's just a
       | free site that has a single page rule that redirects to a
       | different domain, but it started refusing connections for a
       | little while today.
        
         | pubg wrote:
         | No.
        
       | alexdumitru wrote:
       | All Google services have been down for me for the past 30
       | minutes, at least.
        
         | toomuchtodo wrote:
         | Miami: Google services (Mail, Drive, Calendar, Maps, DNS)
         | available to me.
        
           | tpmx wrote:
           | Sweden: Google's public web-based services all seem to be
           | available, GCP services are not. Except the console.
           | 
           | Edit: things started working now.
        
         | gcbirzan wrote:
         | Try not using 8.8.8.8, it's down from some places.
        
       | 1023bytes wrote:
       | My home internet connection is down, maybe some larger scale
       | backbone problem?
        
         | NicoJuicy wrote:
         | Dns on 8.8.8.8 perhaps?
        
           | 1023bytes wrote:
           | Oh that's it, thanks
        
       | opsunit wrote:
       | If you are unsure of the tenancy of any given site
       | https://runson.cloud may be of some help.
        
       | booleanbetrayal wrote:
       | Seeing API calls to Sentry fail - https://status.sentry.io/
        
         | [deleted]
        
       | Thaxll wrote:
       | That's why WoW is down probably.
        
         | mywacaday wrote:
         | Also LinkedIn android app
        
         | packetslave wrote:
         | WoW is self-hosted, or at least they were a few years ago.
         | Racks and racks of HP blade servers.
        
           | ihsw wrote:
           | Blizzard leans heavily on GCP now.
           | 
           | https://cloud.google.com/press-releases/2020/0124/abk-and-
           | go...
        
             | packetslave wrote:
             | Nothing in that press release mentions anything about WoW
        
       | vntok wrote:
       | OVH last Wednesday, Oracle the very next day, Azure yesterday,
       | GCP today... will a crime syndicate employing arsonists as well
       | as hackers claim all these in a month as a demonstration of their
       | capabilities?
        
         | throwaway53453 wrote:
         | These comments crop up regularly on outage posts. There's
         | probably some psychological bias that explains it but I can't
         | remember... I think the last time Google went down there were
         | comments blaming it on Summer Interns :)
        
           | dmlittle wrote:
           | No, it was SolarWinds that blamed the intern for their
           | security issues.
           | 
           | In all seriousness... if a single employee can accidentally
           | single-handedly screw things up you've got a process problem.
           | There should be checks and balances to make sure that what
           | you're trying to do make sense. These might be in the form of
           | a code-review, automated validation, a staging environments,
           | etc. Yes, these might be things that don't exist at a scrappy
           | startup and that is fine as they'll get there eventually but
           | for any large company not having good processes is reckless.
        
             | throwaway53453 wrote:
             | These issues happen despite all those things. You can bet
             | that Google has that and more in place. Just like in
             | aerospace engineering, things go wrong when dozens of
             | failures happen across the critical path, not any
             | individual piece.
        
               | dmlittle wrote:
               | Yes, and issues will always occur. What I was trying to
               | point out that it's never an individual's fault alone.
               | Sure someone might have tripped the final domino but they
               | might not have had anything to do with everything else
               | that happened. That's why blameless postmortems are a
               | thing. Blameless (to me) doesn't mean that you don't name
               | any person but rather that there's no blame assigned to
               | anyone. I want to know what Person A did to cause the
               | incident but there shouldn't be any retribution against
               | Person A.
        
           | rzzzt wrote:
           | Frequency illusion aka. Baader-Meinhof phenomenon?
           | https://en.wikipedia.org/wiki/Frequency_illusion
        
         | dylan604 wrote:
         | Anybody know the current where abouts of Mr. Robot?
        
       | [deleted]
        
       | dboreham wrote:
       | s/reporting/is reporting/ ?
        
       | CSDude wrote:
       | Why the most GCP outages are global? Even though it says issue
       | started in US/Pacific, I'm not sure if it affects other regions
       | and the status page of them does not make it clear.
        
         | notyourday wrote:
         | Because Google engineers think that they are the smartest
         | people in the world which means they don't actually engineer
         | for minimization of a blast radius.
         | 
         | You should just see how Google builds the prefix lists that it
         | allows customers to advertise to Google via PNIs. You would
         | think they are building it off some registry lists because why
         | else would Google insists that the routes are registered? Oh
         | no, that's for small people. At Google they just bring up a
         | session to you, let you advertise and take whatever you
         | advertised to them during the setup as the allow list because
         | everything is done via custom automated software!
        
         | merb wrote:
         | they aren't, everything from germany works.
        
         | advisedwang wrote:
         | "US/Pacific" is detailing the timezone they are using for
         | start/end times. It's not saying the issue is only in that
         | location.
        
       | smithcoin wrote:
       | Brutal. We are seeing requests that originate from heroku time
       | out because response times are well over 30 seconds.
        
         | endlessvoid94 wrote:
         | Same. It took over an hour for this to show up as an incident
         | somewhere. I was going crazy.
        
       | gundmc wrote:
       | Seems to be resolved according to the same source.
        
       | mavelikara wrote:
       | Details here: https://status.cloud.google.com/incident/cloud-
       | networking/21...
        
         | [deleted]
        
         | alexdumitru wrote:
         | Everything Google-related is down for me, so I can't open that
         | page.
        
           | paxys wrote:
           | Hosting your status page on the same infrastructure it is
           | reporting on is the most idiotic thing a service can do.
        
             | macintux wrote:
             | It's tough, though. The PR embarrassment of hosting your
             | Google Cloud status page on AWS, say, would be substantial.
        
               | dilyevsky wrote:
               | I'm sure google can afford some colo space (probably
               | would be cheaper too)
        
               | macintux wrote:
               | Sure, but what's more likely to be reliable: GCP/AWS or a
               | colo?
               | 
               | It's also embarrassing (and can cause stress for your
               | customers) when your status page is down.
        
               | closeparen wrote:
               | A separate failure domain / uncorrelated failure can be
               | more important than the absolute rate of failure.
        
               | dilyevsky wrote:
               | Imo for simple deployment colo with a major provider
               | (equinix, coresite, etc) and redundant transit beats any
               | cloud on reliability hands down
        
               | jeffbee wrote:
               | How do you know that there isn't a disaster plan under
               | which Google routes requests for status.cloud.google.com
               | to some other, non-Google host?
        
               | dilyevsky wrote:
               | I honestly have no idea, hope they do. My point is aws is
               | not the only alternative (and not even the best one) for
               | setting this up.
        
               | dylan604 wrote:
               | Makes me think of a calculus word problem: As the things
               | Google cannot afford approaches 0...
        
             | [deleted]
        
             | tpmx wrote:
             | _Seems_ like the status page was on separate infra (I could
             | access it while the GCP services were down), but Google
             | Public DNS (8.8.8.8) was also down.
             | 
             | Perhaps alexdumitru was using 8.8.8.8?
        
           | pentium10 wrote:
           | The issue started occurring intermittently at 08:26
           | US/Pacific. The issue is impacting Google's Backbone network
           | and may impact various services when accessing them from a
           | different region or from the internet. Impacted services
           | include Cloud Services (Workspace, Firebase, GCP) as well as
           | other Google properties.
           | 
           | Connectivity within a zone should not be impacted.
           | 
           | Our engineering team has implemented a mitigation and is now
           | monitoring the effectiveness of the change.
        
       | naranha wrote:
       | > Workaround: None at this time.
       | 
       | I wish I could say that to my customers...
        
       ___________________________________________________________________
       (page generated 2021-03-17 23:02 UTC)