[HN Gopher] Show HN: Tellspin - Round robin rotation for at-ment...
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       Show HN: Tellspin - Round robin rotation for at-mentions in Slack
        
       Author : amozoss
       Score  : 4 points
       Date   : 2021-03-16 17:12 UTC (5 hours ago)
        
 (HTM) web link (tellspin.app)
 (TXT) w3m dump (tellspin.app)
        
       | [deleted]
        
       | amozoss wrote:
       | Creator here. I made Tellspin to solve a problem I've had at my
       | past two jobs. Our support teams had the habit of using at-
       | channel. I found the more they used at-channel, the less people
       | would respond. It seemed our developers got used to feeling like
       | someone else would handle it.
       | 
       | Back then I made a simple slack bot to show who would be
       | responsible to respond to #support. It worked well, but we soon
       | found it'd be nice to have a schedule and a way to override each
       | other's shifts.
       | 
       | Tellspin has been nice because it's a thin layer between pager
       | duty and at-channel. Most support issues don't feel like they
       | should be paging my phone and calling me, but a direct ping from
       | Slack feels more appropriate.
       | 
       | Let me know what you think.
        
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       (page generated 2021-03-16 23:02 UTC)