[HN Gopher] Right to Repair Gaining Momentum
       ___________________________________________________________________
        
       Right to Repair Gaining Momentum
        
       Author : foobarbecue
       Score  : 245 points
       Date   : 2021-03-16 13:54 UTC (9 hours ago)
        
 (HTM) web link (www.vice.com)
 (TXT) w3m dump (www.vice.com)
        
       | alert0 wrote:
       | A US law mandating right to repair could really improve domestic
       | electronics knowledge and capability. So much of that work is out
       | sourced to a foreign manufacturer, as rebuilding is cheaper than
       | repairing. If consumers or even a handful of specialized shops
       | had repair-level knowledge in micro electronics, it would set the
       | stage for all sorts of innovation and new products.
        
       | Ccecil wrote:
       | I remember back when I was young opening up an older stereo my
       | parents had and right inside was the schematic and wiring diagram
       | for the whole machine. My father had a shop manual for his 1962
       | Ford Thunderbird and not only did it tell you how to fix it but
       | it also showed how to make any needed "special tools" for the
       | car.
       | 
       | I am not saying every single thing in the world is going to be
       | user serviced...but it is a shame that in such a high tech world
       | with access to just about any hardware/information needed we are
       | increasingly not being "allowed to".
       | 
       | If we continue to allow qualified users to be stifled by DRM for
       | the sake of increasing profits through planned obsolecence we are
       | going to see greatly increased levels of ecological damage and
       | waste.
       | 
       | I remember a time where the worst case scenario of working on
       | your own devices was simply voiding a warranty.
       | 
       | It may seem like a modern tractor is a $500k machine which
       | "simple folk" shouldn't work on...but don't forget the tractors
       | of 50 years ago were viewed by outsiders the same way. Farmers
       | have always been innovators of varying levels of skill...but they
       | all have one thing in common, they don't seem to be scared of
       | fixing stuff. IMHO, a well connected forum of tractor owners
       | likely knows close to as much about their tractors as the company
       | that made them...even without access to manuals.
       | 
       | Limiting those who tinker and innovate can do no good. It is high
       | time we change the slogan to "reduce, reuse, repair, recycle".
       | The very last option should be recycling...not the second.
        
         | ekianjo wrote:
         | > f we continue to allow qualified users to be stifled by DRM
         | for the sake of increasing profits through planned obsolecence
         | we are going to see greatly increased levels of ecological
         | damage and waste.
         | 
         | Waste is one concern but there is also a hidden cost. Every
         | curious person that we prevent from opening up or fixing their
         | machine contributes to a net loss of innovation in the long
         | run.
        
           | justwalt wrote:
           | For me, that's a stronger point. Nicely said.
        
           | elevation wrote:
           | My personal activism is to avoid purchasing DRM encumbered
           | printers, coffee makers, multimedia streaming. This hasn't
           | caused the world to reverse course, and there are still areas
           | of compromise, like my cellphone, where I haven't been able
           | to afford options that would be DRM free.
           | 
           | If a right to repair law falls through, is there a more
           | effective path of consumer activism besides avoiding DRM-
           | encumbered products?
        
         | bluetwo wrote:
         | I think of farmers as intuitive understanders of physics,
         | chemistry, and biology. Manipulating these things is
         | essentially what they do all day long.
        
       | bonestamp2 wrote:
       | A good, and easy, first step would be for states to adopt laws
       | that have the same requirements as Massachusetts. Many companies
       | already comply with their right to repair laws, so it would be
       | relatively quick and easy to comply with the same laws elsewhere.
       | 
       | The second step would be to support MA (or some other state) in
       | adopting even more consumer (and environmentally) friendly right
       | to repair laws, especially for: consumer electronics; automotive;
       | large and small home appliances; and farm equipment. Then
       | everyone else can piggyback on those laws by adopting similar
       | ones themselves.
        
       | doggydogs94 wrote:
       | Right to repair is great. Of course, 99% of us will end up
       | bricking our phone if we tried to replace the screen or battery.
        
         | ma3gl1n wrote:
         | I have a soft bricked Xiaomi phone with a locked bootloader. I
         | haven't seen any need to unlock it, because I was fine with its
         | OS (It is an AndroidOne phone with stock Android). One day the
         | phone froze while I was listening to music, and upon a forced
         | restart, it stuck on bootloop. An issue that should have been
         | fairly easy to fix with a reset, or at worst with a reflash of
         | the original ROM. But turned out that I could not do any of
         | those with a locked bootloader. Later I've found out that
         | Android phones have an "Emergency Download Mode" (EDL) that you
         | can access by short-circuiting 2 test points on motherboard.
         | Since I couldn't find a better option, I've opened my phone and
         | tried to flash "the original", Xiaomi released ROM, but blocked
         | yet again from doing so, because Xiaomi also locked the EDL
         | mode. Only authorized Xiaomi personnel can flash "their" phones
         | through EDL mode. I didn't know any of that when I bought my
         | phone, there was zero mention for bootloaders on user manual,
         | EDL lock was added after a software update (which I've learned
         | years later, as it wasn't mentioned on release notes). So, my
         | phone is waiting for benevolent hackers to find "exploits" in
         | its bootloader to be usable again.
        
         | Lio wrote:
         | We would like the right to take our phones to independent
         | specialists to have them repair them with equivalent parts to
         | the original where possible.
         | 
         | It's the case that in the EU and UK (for now) that we can take
         | our cars to qualified independent service centres without
         | invalidating our warrantees.
         | 
         | We want the same for our phones and other devices.
        
         | bogwog wrote:
         | That's FUD
        
       | megiddo wrote:
       | How does this entire article have no references to the DMCA and
       | copyright?
       | 
       | Like, the ENTIRETY of the "right-to-repair" issue could be
       | resolved by repealing the worst parts (or all of) the DMCA and
       | updating copyright law with respect to machine code or object
       | code to make it fair for buyers.
       | 
       | If I buy a book, cut it up and make a collage, the original
       | author can't claim copyright.
       | 
       | Do the same with some object code, you break the law.
        
       | the_af wrote:
       | I was re-reading (ok, actually trying to finish yet again) _Zen
       | and the Art of Motorcycle Maintenance_ and I think some of what
       | Pirsig says at the beginning of the book applies here.
       | 
       | Namely, the division between people who just want things to work
       | and hope "somebody" else will step in when a fix is needed, and
       | those who understand the abstraction sometimes leaks, and you
       | need to be able to dig in and at least know how to solve some
       | problems "under the hood". He makes a whole philosophy of
       | "romantics" vs "classics" out of it, but I think that's
       | irrelevant here: what matters is that no-one should be _forced_
       | to be powerless about the hardware they own.
       | 
       | This is obviously related to the right to repair. Pirsig wasn't
       | thinking of Apple, but he does mention John Deere!
        
         | gcanyon wrote:
         | First: I can't imagine not finishing Zen -- it is among my top
         | ten books.
         | 
         | Second: I agree, no one should be forced to be "powerless"
         | about the hardware they own. But right to repair is exactly
         | that: I don't want a phone with a detachable battery and
         | upgradable memory -- that means the phone isn't waterproof
         | and/or is much thicker and heavier. I don't want to force
         | people to have the phone I prefer, but I also don't want the
         | kind of phone right to repair would force me to have.
        
           | fartcannon wrote:
           | I'll be you they find a way to keep the phones looking the
           | way you want while still making them repairable. I'll bet you
           | all that cant-be-done stuff is excuses and bullshit.
        
           | the_af wrote:
           | > _First: I can 't imagine not finishing Zen -- it is among
           | my top ten books._
           | 
           | Well, I'm making a second attempt. I really liked it the
           | first time, but it requires a certain state of enjoy -- skim
           | reading it just won't do.
           | 
           | I think Pirsig would understand why it took me years. He
           | makes a point about slowness and not rushing things, the
           | journey vs the destination.
           | 
           | > _I also don 't want the kind of phone right to repair would
           | force me to have._
           | 
           | So you're in John Sutherland's camp, with his trusty BMW R60
           | that requires no involvement on his part -- till it does, of
           | course, and it frustrates him.
        
         | bzzzt wrote:
         | Just wondering: if there was a 'right to repair' on computers
         | in the 60's, would Intel have made an integrated
         | microprocessor? I mean: you can't just fix a dead register by
         | replacing it anymore...
         | 
         | Lots of electronics have become more reliable by being fully
         | integrated units. I prefer a durable phone to a repairable
         | phone that needs constant replacements.
        
           | jorvi wrote:
           | No, but Intel should offer replacement parts for a reasonable
           | time for what can be replaced. I don't know if RAM slots or a
           | BIOS ROM chip are actually resolderable, but if they are then
           | those parts should be offered for example.
        
           | setr wrote:
           | Right to repair doesn't mean that everything must be
           | repairable; it means that manufacturers can't block you from
           | installing a replacement part (eg by requiring a key from
           | CORP)
           | 
           | That is, if you could have repaired it, YOU could have
           | repaired it
        
           | simion314 wrote:
           | >Lots of electronics have become more reliable by being fully
           | integrated units. I prefer a durable phone to a repairable
           | phone that needs constant replacements.
           | 
           | Your argument might be fair but is ignoring the 99% of the
           | complaints:
           | 
           | - DRM
           | 
           | - no schematics
           | 
           | - forbidding selling of spare parts
           | 
           | - not sharing repair tools
           | 
           | Maybe we should put an Apple exception so we don't trigger
           | the fanboys then we get the right the repair for all the
           | other electronics , fix 90% of the problem and we takle the
           | Apple fanboys with a different law.
           | 
           | Imagine this scenario, you have a tool like a tractor (but
           | could be a washing machine,printer). One day it stops working
           | and a red light turns on. In this case the problem was
           | something a child could fix, something got stuck in the tool
           | and it could not open/move, you remove the thing and all is
           | fine now. But the tool will not work until a genius will you
           | send it to a genius to use a secret tool to read the error
           | code, then he would notice that all is fine, press the "Reset
           | status" button on his tool and give you a big receipt.
           | 
           | I imagine the Apple car, you will have a tire issue but you
           | only an Apple genius will be able to replace the tire and the
           | fanboys will defend the DRM locked tires with the same bad
           | excuse "the DRM reduces tire stealing, it is not expensive
           | for me personally to bring the car to Apple store, there are
           | so many stores here in my city, don't buy the Apple car if
           | you are poor , and if someone gifts you an old one throw it
           | away, there are no parts anyway and fixing an old one would
           | cost more then a new one )
        
             | ls65536 wrote:
             | No need to imagine...This sort of scenario already happened
             | to someone I know with their Apple device:
             | 
             | They had just wiped their iPhone in an attempt to clean it
             | up and restore the software to factory condition, and
             | afterwards it required an OS software update for some
             | reason (okay, sure), so this was done. After this update,
             | some kind of "activation" was required (why?) before the
             | device was usable at all for anything meaningful. This
             | activation step failed, showing no particular reason for
             | failure (only along the lines of "your iPhone couldn't be
             | activated, call support"). Over the phone support wasn't
             | helpful in giving any further details, so ultimately the
             | device was brought to Apple where they used some diagnostic
             | tools and determined that some hardware component (possibly
             | cellular antenna?) was malfunctioning, and most likely this
             | was preventing the activation from continuing (again,
             | why?). The Apple tech said they could do nothing to repair
             | the device (no hardware fix, no software fix), and as a
             | "fix" offered only some sort of insultingly low-value buy-
             | back option instead.
             | 
             | There are so many problems with this scenario:
             | 
             | 1. Why was "activation" required to use the device at all
             | at this point? The owner just wanted to use it to take some
             | photos, listen to music, watch videos, and do some simple
             | web browsing...No Apple services required, so why the
             | forced requirement to activate the device?
             | 
             | 2. Why was no useful information presented to the user
             | about why the activation step failed, so they could at
             | least attempt to troubleshoot for themselves (or with the
             | help of someone of their choosing)?
             | 
             | 3. Why does an otherwise unnecessary hardware sub-component
             | (from the point of view of the device "owner" in the
             | context of their usage) misbehaving prevent the ability to
             | activate or otherwise use the device for some valid
             | purpose?
             | 
             | I should mention that the device was out of warranty by
             | this point, so it was not expected that any hardware repair
             | would be at anyone's expense but the owner's, but this
             | entire situation to me just looked like a pointless
             | software-induced device disabling, for no good reason.
             | 
             | After witnessing such a situation, I can't help but wonder
             | how much of this hostility and disrespect towards their
             | customers is just so Apple can drive more new device sales,
             | or what else is going on, but it certainly gave me a lot to
             | think about where this particular company (and the industry
             | in general) seems to be headed.
        
           | asdff wrote:
           | At the same time, a durable phone is no different to one
           | where you could replace the parts that are simply soldered
           | together in the "durable" phone.
        
           | ghaff wrote:
           | "Right to repair" doesn't mean that everything has to be
           | actually repairable down to replacing things at the lowest
           | level of component. It means making the same tools and
           | information available that an authorized repair center has
           | access to. But if the standard of repair is swapping out an
           | entire device or PCB there's no requirement to go above and
           | beyond that.
           | 
           | A lot of people seem to confuse "right of repair" with
           | modularity/ease of repair.
        
             | ehnto wrote:
             | I think the new EU right to repair laws require appliances
             | to be repairable for up to ten years, this article at least
             | seems to suggest that the intention is for a level of ease
             | of repair especially in regards to fasteners and fittings:
             | 
             | > Under the new EU rules, manufacturers will have to ensure
             | parts are available for up to a decade, though some will
             | only be provided to professional repair companies to ensure
             | they are installed correctly.
             | 
             | > New devices will also have to come with repair manuals
             | and be made in such a way that they can be dismantled using
             | conventional tools when they really can't be fixed anymore,
             | to improve recycling.
             | 
             | https://www.independent.co.uk/life-style/gadgets-and-
             | tech/eu...
        
           | ClumsyPilot wrote:
           | >"electronics have become more reliable"
           | 
           | Is that actually true? I have a 20 year old TV and a
           | projector that still work, and I would be very surprised if
           | my current one will last that long.
        
           | the_af wrote:
           | Pirsig couldn't fix or understand _every_ component of his
           | motorcycle, but he advocated having some degree of control
           | over the components he did understand and knew how to fix or
           | jury-rig. His anecdote about using tin from beer cans to
           | jury-rig a simple fix -- and the wounded reaction to it by
           | his friend John -- is enlightening.
           | 
           | It's not all or nothing.
        
             | ehnto wrote:
             | Pragmatism and the application of it is an art all of it's
             | own. A pragmatist may change their own clutch, but get a
             | professional to do their wiring. It's about addressing the
             | situation and making a reasonable choice.
        
               | the_af wrote:
               | Oh, fully agreed! And I think Pirsig would have agreed,
               | too.
               | 
               | Regardless, you need _some level of understanding_ to
               | make the call. A particularly funny anecdote from the
               | book, if you read it, is when he decides some fix is too
               | delicate for him and takes his motorcycle to a repair
               | shop. Right from the start he gets a bad vibe -- the
               | mechanics are all kids listening to loud music and
               | seemingly not paying attention to what they are doing.
               | This is later confirmed: they return his bike without
               | fixing the problem, then try to fix it more seriously but
               | forget to screw some vital parts, leading to additional
               | damage, and in the end they completely fail to fix the
               | problem. What 's important is that right from the start
               | Pirsig got the feeling something was off about this
               | repair shop, and he could sense this because he know
               | enough about the components of his bike (for example, he
               | guessed they had forgotten to screw something down simply
               | because it's easy to miss and he knew this screw was
               | there).
               | 
               | If, like his friend John, you decide "I have something
               | else to spend my time on, better leave this to the
               | professionals", it might seem superficially a pragmatic
               | choice but it could also make you fail to notice the
               | repairmen who are bad at their jobs, until it's too late
               | and your piece of machinery fails catastrophically.
        
         | illwrks wrote:
         | That reminds me... I was converting some VHS tapes for a family
         | member and one was of an event on a farm where a trailer had
         | tipped over in a slope damaging something on the axel.
         | 
         | Cut to a short time later and the clip continues with the
         | farmers welding and repairing using logs to prop up parts of
         | it.
         | 
         | They would have been seriously impacted if they needed too wait
         | for days/weeks for a appointment to have it repaired.
         | 
         | There is no excuse for having something not be repairable,
         | especially if you have the knowledge and need to be able to
         | repair your things.
        
         | hnick wrote:
         | Our 13 year old Miele dishwasher broke last week. I had a
         | service call booked but cancelled because it wouldn't be worth
         | the parts and labour costs of multiple hundreds (good chance
         | something else will break next year).
         | 
         | I had a lot of fun tearing it apart and seeing how it's made
         | and as a longshot to fixing it myself. I think I could have
         | fixed it myself if I had access to parts and some blocks to put
         | it on to look underneath when it's running, but alas I don't
         | have any of that so it's probably going to be tossed. But the
         | nice thing is, it was always an option to spend the time to fix
         | it. I feel like I learned something and if anything else breaks
         | I'm more confident.
         | 
         | At least I learned something, enjoyed myself despite a cut
         | finger or two, and saw all the general wear and tear in various
         | parts which made me feel better about replacing the whole
         | thing.
        
         | vbezhenar wrote:
         | There's another distinction. Some people will replace broken
         | parts with new parts. And some people will repair that part,
         | sometimes inventing and building new tools on the fly. Former
         | is relatively easy and one should just follow manuals to
         | succeed. Latter is some kind of art, which requires flexible
         | mind and tons of experience.
        
         | freedom42 wrote:
         | The thing is even if people don't wanna repair themselves they
         | might wanna change a battery. Or get something minor done
         | cheaply by a 3rd party. But Apple goes so far out of the way to
         | kill third party repair. They even put special screws in their
         | machines to screw you.
         | 
         | Edit: The EU pushed right to repair, right? Now see what Apple
         | did to screw France [1]. Their latest and greatest devices
         | somehow have a repairability score of around 6.5/10. How is it
         | possible?
         | 
         | [1] https://appleinsider.com/articles/21/02/26/apple-now-
         | display...
        
           | yohannparis wrote:
           | Their scores on number 5 give them 2 points already
           | (notification of update and their content, free shipping for
           | repairs, able to re-install software). On most of the rest
           | (like number 4 access and price of parts) they get a shitty
           | score of between 1.6 and 0.9
        
           | bullosB wrote:
           | The score is based on 5 categories:
           | 
           | 1.documentation available
           | 
           | 2.ease of repair
           | 
           | 3.availability of spare parts
           | 
           | 4.price or spare parts
           | 
           | 5.category specific to the product (not the same for a
           | washing machine or a computer).
           | 
           | Each of them give you a score out of 20, and the total is
           | divided by 10. So you can have 0 on the 2., making the phone
           | hard to repair, but still having a 8/10 score.
           | 
           | In the end its similar to Booking reviews, where 6/10 is very
           | low and you want to avoid this hotel.
           | 
           | Details (in French) https://www.ecologie.gouv.fr/indice-
           | reparabilite
        
             | freedom42 wrote:
             | Thanks for explaining. That's unbelievable. That's a really
             | stupid law right? I mean elementary-school-kid-bypassable
             | kinda stupid.
        
           | bluetwo wrote:
           | I love the right to repair and also Apple products. I have
           | seen over the years how they have struggled back and forth
           | with the line between what they want to allow customers to do
           | and what they want to do. Sometimes I'm disappointed by their
           | decisions. Many times I am impressed with how they handle
           | themselves.
           | 
           | They have fixed multiple out of warranty problems for free or
           | for parts-only, where other companies would have charged much
           | more to do so. I think they don't flaunt this customer
           | service because they don't want people to take it for
           | granted, and they don't want to attract the type of customer
           | that would abuse the policy.
        
       | dbcurtis wrote:
       | Let's hope so. As an old farm boy and a do-it-yourselfer that
       | grew up in the farm shop fixing equipment, few things get my
       | blood boiling as much as the current machinery software lock-
       | downs.
        
         | 1-6 wrote:
         | It's a brave new world. Fortunately, we have Russian hackers by
         | our side generously sharing their code to bypass DRM in farm
         | equipment.
        
       | 1-6 wrote:
       | I worked on an old Honda Odyssey that I bought used from a friend
       | for $100. It took at least $2000 in parts but I could find all
       | the parts on RockAuto.com (The site is ugly but functional). Just
       | like cars, in the long-run, I think bringing products to market
       | which are repairable will help create trust between manufacturer
       | and end-user. In fact, the resale value of an older item depends
       | on the affordability of the repair.
        
         | 1-6 wrote:
         | Unfortunately, Tesla is starting to build their battery packs
         | in-frame so it'll become harder to repair.
         | https://electrek.co/2021/01/19/tesla-structural-battery-pack...
        
           | Cthulhu_ wrote:
           | I'm kinda hoping that there will be legislation or
           | standardization for battery packs. As it stands, when that
           | battery pack is end-of-life, the whole car will be scrapped
           | because it's not financially viable to have a new one
           | installed.
           | 
           | But if it's standardized, if it's EOL the battery pack can be
           | replaced with either a new, better battery (e.g. solid state)
           | or a refurbished / secondhand battery. And the EOL battery
           | pack handed in for refurbishment, which hopefully
           | significantly reduces cost.
           | 
           | Then again, I'm reading that the average car is scrapped
           | after about 14 years. Might be high-end Model S-es may live
           | longer, but if we get more cheap EVs, refurbishing the
           | battery won't be viable no matter how cheap they make it.
        
             | bzzzt wrote:
             | If the battery costs 75% of the car does it make sense to
             | try to refurbish it? There are old model S cars on the road
             | with half a million miles on and still usable range. After
             | that kind of mileage I expect the rest of the car to be
             | pretty worn too...
        
             | fortran77 wrote:
             | According to many sources, for example this CNET article,
             | cars are one of the best-recycled products around, with
             | "86%" (according to this article) of the material in a car
             | recycled to use again:
             | 
             | https://www.cnet.com/roadshow/news/recyclable-cars-what-
             | part...
        
               | xmodem wrote:
               | That sort of metric is counting by weight, which I'm not
               | sure can be directly compared to other products. Google
               | says the average compact car weights 1324 kg, the un-
               | recyclable porition of that is equivalant to one hell of
               | a lot of iPhones.
        
           | jackcviers3 wrote:
           | This is so backwards. If they want electric cars to dominate,
           | they need interchangeable, standardized batteries that can be
           | swapped out by machines at gas stations just like stopping
           | for gas. You'll never have batteries that charge quickly
           | enough for a cross-country trip and have range.
        
           | ed25519FUUU wrote:
           | A real shame since electric cars are extremely simple.
           | There's not a panoply of different parts that slowly wear out
           | and need to be troubleshooted separately and replaced at
           | different times. It's basically the battery pack and brakes.
        
             | rsj_hn wrote:
             | There are suspension systems, heating/AC, doors, sunroofs,
             | motors controlling windows and doors, sealants around the
             | same, lights, infotainment systems, seats and seat controls
             | and motors controlling these, power steering, heat pumps,
             | multiple cameras (each of which can fail), huge numbers of
             | sensors (including radar), as well as wiring between the
             | cameras and sensors and all other other components,
             | differentials, brakes, brake regeneration, transmission
             | (yes, Tesla has a transmission, just a simple one), engine,
             | and battery.
             | 
             | All of these can suffer failure and require replacing. Even
             | if they are unlikely to wear out in normal circumstances,
             | people get into fender benders, and there are always
             | exceptional circumstances. Given the huge number of parts
             | and miles of wiring, the average owner can expect
             | exceptional failures on a few parts. All modern cars are
             | extremely complex, even if the drivetrain is simplified.
        
               | ed25519FUUU wrote:
               | No oil changes, water pump, fuel pump, valves, spark
               | plugs, radiator, alternator, starter, ignition system,
               | oxygen sensors, etc. The amount of parts that go into a
               | functioning internal combustion engine is quite
               | staggering.
               | 
               | The unfortunate part of this is that ICE cars are
               | effectively trashed once the engine seizes. Replacing the
               | engine is almost always more expensive than replacing the
               | car, and many things can still wear out once the engine
               | is replaced.
               | 
               | If you look at the 10k, 50k, 100k maintenance on EVs is
               | almost a joke[1].
               | 
               | 1. https://www.myev.com/research/ev-101/what-does-it-
               | take-to-ma...
        
               | rsj_hn wrote:
               | > If you look at the 10k, 50k, 100k maintenance on EVs is
               | almost a joke
               | 
               | So then you should have no problem buying an out of
               | warranty Tesla - it should be inexpensive to maintain,
               | right?
               | 
               | This is the difference between theory and practice. Even
               | though ICE engines are more complex (true) they are
               | nevertheless well understood, the manufacturing process
               | has been refined, and there is a robust aftermarket and
               | network of independent dealers so that costs are
               | controlled. One thousand dollar door handle replacement
               | on your Tesla
               | (https://forums.tesla.com/discussion/90061/door-handle-
               | not-fu...) is going to make up for a lot of oil changes.
               | 
               | The issue with PEV is that these are new components and
               | the manufacturers have locked down the supply chain so
               | you have to go to the manufacturer. That's how you get
               | these insane repair costs and why right to repair and a
               | robust third party market is so important.
               | 
               | Each time someone suggests how much cheaper to maintain
               | the EVs are, ask them why no EV manufacturer is offering
               | a 20 year 200,000 mile warranty. If the costs are really
               | 90% lower, then this should be easy to do. And Tesla
               | should easily be able to set aside only 10% of what other
               | automakers set aside for warranty reserves. Yet we see
               | that
               | 
               | "Business news publication Barron's calculated that
               | Tesla's third quarter additions to the warranty reserve
               | were 2.7% of the company's car sales - slightly higher
               | than the auto industry average of 2.5%. That's despite
               | the fact that electric engines have fewer parts that are
               | subject to wear than internal combustion engines, making
               | them potentially cheaper to maintain."
               | https://fortune.com/2020/03/04/tesla-warranties-
               | accounting-p...
               | 
               | But again, there is a difference between theory and
               | practice, between a well understood, mature system and a
               | new system. If you don't believe me, then go ahead and
               | buy that out of warranty car with lots of new tech and
               | see how it works out for you. I'll wait.
        
       | dbg31415 wrote:
       | > When your stuff breaks, you should be able to fix it yourself.
       | 
       | This concept is inherently flawed. These complex devices were
       | built by teams of highly skilled and specialized engineers. The
       | concept that you should be able to repair it with a screwdriver
       | and a 6-pack is outdated.
       | 
       | I grew up on a cattle ranch, and we had lots of tractors and
       | equipment -- some of it over 100 years old. I rebuilt an
       | International Farmall Model B Tractor with my Dad when I was 14.
       | And it was a lot of fun to go around to old junk yards and find
       | the parts we needed. This tractor was built in the 1940s and I
       | think that's what people think of when they think tractors.
       | 
       | I learned how clean an maintain simple engines, how to organize
       | parts so I could confidently take something apart and put it back
       | together again, how to bend and weld metal. It was a great
       | project. Totally 100% think every kid should do something like
       | this. When the tractor was done, and repainted, I got to drive it
       | in a parade.
       | 
       | When we were putting that tractor back together... a lot of times
       | bolts needed to be cut, drilled out, holes re-tooled, or just
       | welded back into place. And while it looked fine, there's no way
       | someone should think we were professionals. I'd be scared if
       | someone took that tractor and tried to do real work with it.
       | 
       | There was one place in particular, where I used a bunch of
       | bailing wire to hold a non-visible part where it needed to be
       | held. And it worked OK for driving in a parade. But if someone
       | had attached something to the PTO shaft... and it needed
       | significant torque, I'm guessing the bailing wire MacGyver patch
       | job would have caused catastrophic failure.
       | 
       | And that's fine, if it happens as soon as you do it, but like,
       | what if it happened while you were working in the field, or what
       | if someone else (20+ years later) starts the tractor up and uses
       | it -- not knowing that my splice is in place? It makes the
       | machine fundamentally unreliable, unsafe.
       | 
       | Now... that was an 80 years old tractor. Fast forward to today,
       | when the machines have conservatively 1,000 times more power.
       | Ranchers cut corners all the time... can't wait a week for parts?
       | Just splice something. But how does the software know to account
       | for that? It's expecting a load of 1,000 pounds and it adjusts
       | hydraulics accordingly... but what if due to the "fix" it can now
       | only support a load of 300 pounds?
       | 
       | And let's say someone is hurt? Is that on John Deere? Or the
       | Rancher who bought the tractor 2nd hand at an auction? Is that on
       | the insurance company, that has to insure equipment that costs
       | 10s if not 100s of thousands of dollars that get plugged into the
       | tractor and rely on it operating to spec? It's just such a
       | massive can of worms.
       | 
       | So let's then add the software element. And assume that some
       | fixes are going to not just be hardware, but software-related as
       | well. Would that mean that John Deere, or Apple, or anyone, would
       | have to make their code open-source -- for all of their
       | competitors to review as well? Or provide peer review if you want
       | to make a change? For how long? Like let's assume tractors today
       | last as long as the tractor I rebuilt with my Dad in the 90s...
       | 50 years? Wonder how you even factor in 1/2 a century of support
       | in to the purchase cost. Oof.
       | 
       | Anyway, it's just a mess. People over simplify it, "I should be
       | able to fix my bike, so I should be able to fix this $500,000
       | tractor..." and at some point it just doesn't scale.
       | 
       | And, like others have said... I really don't want to have to run
       | my phone through some sort of unit testing / compliance check
       | every time I go to get on an airplane. Batteries, and phone
       | software... they're a whole other complex issue. Even what we
       | have now, with 3rd Party batteries... it's pretty risky.
        
         | jkingsbery wrote:
         | I'm pretty in favor of right-to-repair, but I came here to see
         | if any one had good reasons for not having right-to-repair (or
         | limiting it). Thanks for providing this alternative view point!
         | 
         | It probably doesn't apply to phones, but the liability is an
         | interesting question, especially for equipment with a lifetime
         | of decades.
        
         | bordercases wrote:
         | I originally disagreed with you but on the other hand there are
         | merits to your position. I don't believe it refutes the need
         | for pushing the right to repair to its limits. But it does show
         | that there are limits, coming from the increasing
         | sophistication of technology and thus the amount of specialized
         | knowledge required to maintain it.
         | 
         | However, arguments can be made in the opposite direction that
         | restrict total system throughput in favor of greater robustness
         | of its parts. To push technology to operate at higher
         | throughputs we often need to make it more complex.
         | 
         | My specific arguments reduce to "let's just consume less as a
         | civilization so we can last longer overall" which is a moot
         | point though
        
         | tombert wrote:
         | Correct me if I'm wrong, but does your argument reduce down to
         | "some people could possibly do things wrong, therefore we
         | should give monopoly-power to Apple to fix our products, and
         | trust that they won't overcharge us"?
        
           | bordercases wrote:
           | Yeah, I admit the open-source/IP part of the argument seems
           | incidental to other parts of this point
        
         | LocalH wrote:
         | >The concept that you should be able to repair it with a
         | screwdriver and a 6-pack is outdated.
         | 
         | Nobody is saying that. Right to repair is basically the right
         | for independent repair shops to even be able to acquire the
         | equipment and parts necessary to do repairs. If an individual
         | has the capital, and wishes to perform their own repairs, then
         | yes that is an _option_.
         | 
         | Apple prevents you from taking two brand new authentic iPhone
         | 12s and swapping the cameras. In this case, both cameras are
         | authentic Apple hardware. For what reason should that not be
         | permitted?
        
         | pbasista wrote:
         | > The concept that you should be able to repair it with a
         | screwdriver and a 6-pack is outdated.
         | 
         | I agree. But no one asks for that.
         | 
         | It is my understanding that the "right to repair" initiative,
         | as presented by Louis Rossmann, only asks that the people who
         | are willing to do the repair themselves are able to get the
         | replacement parts, the tools (e.g. custom screwdrivers, flash
         | programmers ...) and the expertise (e.g. schematics, binary or
         | API specifications, ...) necessary to perform it. It does not
         | ask that the repair should require no skills.
         | 
         | > and at some point it just doesn't scale
         | 
         | To the best of my knowledge, the mentioned "right to repair"
         | initiative does not ask that it should be possible to e.g.
         | repair a tractor using only bike shop tools. It merely asks
         | that an independent tractor repair shop should be able to do
         | it. And for that it would need parts, tools and expertise to be
         | available.
         | 
         | > it's pretty risky
         | 
         | Yes. If repairs are performed without proper parts, without
         | proper tools and without proper expertise, they are risky. That
         | is also one of the reasons why the right to repair asks for
         | those to be available.
         | 
         | ===
         | 
         | There is an argument that limiting the availability of parts,
         | tools and expertise would limit the number of people attempting
         | to perform the repairs. That would, in theory, in turn limit
         | the number of people that would perform those repairs without
         | the necessary skills, which might potentially be dangerous to
         | the customers.
         | 
         | However, I am not sure if such limiting measures, when applied,
         | have the desired outcome. I think that the demand for repairs
         | is primarily driven by the rate at which the particular kind of
         | devices need it. It is not going to magically go down just
         | because parts, tools and expertise are unavailable.
         | 
         | Consider the availability of schematics for MacBooks, for
         | example. They are not available _officially_. But it is
         | possible to get them via shady channels. The operation of such
         | channels is risky because it is often illegal. But it is
         | nevertheless being done because there is a large demand for it.
         | 
         | That is why I think that limiting the availability of parts,
         | tools and expertise would not have the desired effect of less
         | people attempting the repairs. It seems more likely to me that
         | the number of people who would be attempting the repairs would
         | remain roughly the same. But since the parts, tools and
         | expertise would be coming via shady channels, they may not be
         | of the sufficient quality. As a result, even some of the people
         | who have the sufficient skills would not be able to provide the
         | repairs of the high-enough quality to be indistinguishable from
         | the repairs provided by the manufacturer.
         | 
         | Therefore, I think that such availability-limiting measures
         | make sub-optimal repairs more frequent, which is exactly the
         | opposite of the goal they are trying to achieve.
        
       | JoshTko wrote:
       | I don't want a bulky, heavy, non waterproof, and less reliable
       | smartphone (due to more moveable parts) just to have a easily
       | replaceable battery.
        
         | Qwertious wrote:
         | Waterproof phones can have replaceable parts. IIRC the "rugged"
         | type phones on the market tend to use gaskets.
        
           | Judgmentality wrote:
           | The rugged phones are also significantly larger and more
           | expensive.
        
         | gcanyon wrote:
         | Exactly this. People who want phones like this should be able
         | to have them, but not at the cost of me being forced to have
         | one too.
        
           | ghaff wrote:
           | Well, they only "should be able to have them" to the degree
           | that there's a sufficient market for someone to make and sell
           | them. There are no guarantees that the product you want to
           | buy is one for which there's a sufficient market to sell.
        
         | bonestamp2 wrote:
         | It's not about changing the phone, it's about making the OEM
         | tools, parts and service information available to independent
         | shops so they can repair a waterproof phone the same way
         | someone at the manufacturer does the same repair.
         | 
         | I suppose if an individual wants to buy an expensive tool to do
         | a single repair that would be available to the individual too,
         | but that's not typically what I would expect when we're talking
         | about cases that involve an expensive tool.
         | 
         | For example, Chevy dealers have to buy a $15,000 lift/harness
         | to lower and service or replace the battery in a chevy volt. In
         | Massachusetts, that harness would be available to independent
         | mechanics and consumers too, but I doubt any consumers actually
         | buy it. However, at least the independent shops can and that
         | means consumers can take it somewhere other than a Chevy dealer
         | if they want.
        
           | TheGRS wrote:
           | There's a good argument to be made around helping local
           | economies with this as well. Part of auto's impact during the
           | 20th century was creating all these small businesses of car
           | dealers, auto repair shops, oil change stations, gas station
           | attendants, etc. The products of the 21st century largely
           | don't enable any of that, the money just all goes to Apple
           | and Samsung. And like, I don't immediately think to call up a
           | local electronics repair specialist, I go to the Apple Store.
           | And more likely than not I usually replace my phone before
           | considering heavy repairs since its usually a couple years
           | old at that point anyway.
        
         | e2le wrote:
         | That depends, does what you want cause greater harm to society
         | than the alternative? Does manufacturing less repairable
         | devices cause more to be disposed of more quickly? Ideally with
         | the environmental concerns we face, making what we already have
         | last as long as reasonably possible is the least we can do.
        
           | JoshTko wrote:
           | This assumes that repairable devices on net cause less waste
           | which may not be the case for smartphones. Lighter,
           | waterproof, with no moving parts for battery swapping can
           | lead to much longer lasting devices.
        
         | asdff wrote:
         | They don't throw away the entire iPhone when they replace your
         | battery. Right to repair would mean you as a consumer have
         | access to the tools and hardware needed to make the repair.
        
         | gogopuppygogo wrote:
         | Right to repair is not about making devices more repairable but
         | about enabling us to buy parts and service from third parties
         | outside the manufacturers.
         | 
         | Apple has begun serializing parts. You cannot take a camera
         | from one iPhone 12 and put it into another iPhone 12 because
         | Apple serialized the camera to the phone it shipped with. They
         | are beyond reasonable with this kind of hostile approach to
         | repair.
        
           | JoshTko wrote:
           | I think Apple is justifiably terrified of a 3rd party
           | battery, installed by someone with 5 minutes of training,
           | causing a fire and making headlines.
        
             | rover0 wrote:
             | How is a 3rd party battery related to replacing an apple
             | iphone camera with an apple iphone camera?
        
               | bzzzt wrote:
               | Because there are also off-brand "Apple iPhone camera's"
               | (for instance QC failures from the factory, third shifts
               | or clones)
        
               | rover0 wrote:
               | There are no 3rd party iphone camera's for recent
               | iphones.
               | 
               | Apple blocks replacing an iphone camera with an iphone
               | camera using their software.
               | 
               | iPhone 12 is unrepairable:
               | https://www.youtube.com/watch?v=AnG3h3Jewq4
        
             | ClumsyPilot wrote:
             | Why should my rights to do as I please with my property
             | suffer because of what Apple wants.
             | 
             | Last time I checked, i didnt lease the iPhone, I bought it.
             | This is a straight up violation of property rights
             | 
             | we pay full price for these products, but we have no
             | control of any sort!
             | 
             | If we let this continue, we will live in a world where the
             | manufacturer of a smart bottle decides when you stop
             | drinking, the manufacturer of a TV decides that you
             | shouldn't be watching porn, etc.
        
             | mqus wrote:
             | Apple is terrified of bad headlines? That's news to me.
        
             | minikites wrote:
             | Do replacement cameras and screens cause fires too?
        
               | bzzzt wrote:
               | Worse, they cause unsatisfied customers who don't want
               | their next phone to be an Apple.
        
               | C19is20 wrote:
               | I bought some OEM stuff for my car. I bet Ford are fuming
               | that I've devalued their product. If someone replaced a
               | camera and weren't happy with it, at least they could try
               | another.
        
               | minikites wrote:
               | That's a problem for Apple. Why is it a problem for
               | consumers?
        
             | spamizbad wrote:
             | Okay, then why is the camera serialized and not the battery
             | (which, incidentally, you CAN replace on the iPhone 12)?
        
               | eigen wrote:
               | > Okay, then why is the camera serialized and not the
               | battery (which, incidentally, you CAN replace on the
               | iPhone 12)?
               | 
               | on my macbook I can see the battery serial number in
               | System Information under the Power section and the camera
               | unique ID under the Camera section. not sure why it would
               | be any different on the iphone.
        
               | bzzzt wrote:
               | Just guessing:
               | 
               | - it's a component of the Face ID authentication scheme
               | 
               | - they don't want people using iPhones with sub-par
               | camera's posting on social media
               | 
               | - they don't want iPhones with sub-par camera's on the
               | second hand market
        
               | smoldesu wrote:
               | Then don't let it take sub-par cameras. I don't give a
               | rats ass about serialized components as long as I can
               | still buy and install the factory parts.
        
               | AshWolfy wrote:
               | The cameras have nothing to do with face ID, and its not
               | just that 3rd parts cameras arent compatable, but even
               | oem cameras arent without access to apple's systems
               | called ast2 and gsx
        
       | kevbin wrote:
       | > Connecticut, Colorado, Delaware, Illinois, Maryland,
       | Massachusetts, Missouri, Minnesota, Montana, Nevada, New Jersey,
       | New York, Oklahoma, Oregon, and Washington state are all
       | considering broad [right-to-repair] laws that would apply to most
       | of the stuff we use everyday.
       | 
       | Meanwhile, in Sacramento, it is _illegal_ to repair your own car
       | at your own home.
       | 
       | https://news.ycombinator.com/item?id=26421495
        
         | fasteddie31003 wrote:
         | Just looked into that law. It does exist https://code-
         | enforcement.saccounty.net/Programs/pages/autore... I remember
         | when I lived in SF and I would repair my own car and everyone
         | kinda looked at me weird. Maybe it was because people probably
         | thought I was stealing a catalytic converter or something.
        
         | Nextgrid wrote:
         | This is a bit misleading. The Sacramento regulation appears to
         | be about zoning to dissuade commercial repair operations on
         | residential grounds.
         | 
         | This is bad, but is not really "anti repair" any more than not
         | being allowed to operate a bar/food service business out of
         | your own home.
        
           | [deleted]
        
         | ghaff wrote:
         | Massachusetts had to go for round 2 of their legislation
         | because Tesla in particular was using a loophole to get around
         | it: https://www.vice.com/en/article/93wy8v/newly-passed-right-
         | to...
        
       | simias wrote:
       | I definitely think it's a good idea. The other week my
       | girlfriend's Western Digital external drive stopped working, I
       | wanted to open it to figure out if it was the drive itself or the
       | sata-to-USB logic. Took me 20 minutes to open the case, and I
       | damaged it significantly in the process. Turns out that it was
       | only the USB adapter that was out of order, I bought a cheap-o
       | USB 3 case and now it works again.
       | 
       | Yesterday I wanted to fix the light on a USB wallsocket I have, I
       | gave up because after 10 minutes I couldn't figure out how to
       | even open the thing up. I tried squeezing it, tapping it in
       | various parts, prying at various seams, nothing would give.
       | 
       | That being said, I really wonder how you could regulate this
       | easily. Lack of screws could be argued to be beneficial for
       | aesthetics for instance. Modern smartphones are a pain to repair
       | in no small part because size is very important so everything is
       | crammed together, and highly integrated components are usually
       | smaller and yield better economies of scale.
       | 
       | I think it's a good idea, but I'm really not sure how it could be
       | implemented well.
        
         | MayeulC wrote:
         | > Yesterday I wanted to fix the light on a USB wallsocket I
         | have, I gave up because after 10 minutes I couldn't figure out
         | how to even open the thing up. I tried squeezing it, tapping it
         | in various parts, prying at various seams, nothing would give.
         | 
         | Did you try looking up the manual? Even if the steps for
         | removing it aren't documented, you can often walk the
         | installation steps in reverse order.
         | 
         | Visible serial + some documentation would help a great deal.
        
         | bowl wrote:
         | In my opinion, I think the best way to implement this is
         | something like the repairability labels, like how it's done in
         | the EU. Not sure how to pick who gets to decide what goes on
         | the labels, however.
        
         | michaelt wrote:
         | _> USB wallsocket [...] I couldn 't figure out how to even open
         | the thing up._
         | 
         | In my country, wall sockets are often riveted closed, because
         | (a) they gotta be cheap, and (b) they've got a bunch of screw
         | terminals, and they're worried with any more screws some
         | dumbass will undo the wrong ones.
        
         | intricatedetail wrote:
         | Classic WD. So you dodged a bullet. I had WD drive that USB
         | board failed and that board contained encryption key. So I lost
         | data even if I could install the board from other drive. And
         | they had a nerve to advertise this as a feature pro consumer!
         | (It encrypted the data even if you didn't turn encryption on)
        
           | ziml77 wrote:
           | That's some serious bullshit logic from them. What the fuck
           | does encryption do if the key is stored right next to the
           | drive?
        
           | freedom42 wrote:
           | Wow that's actually really sad. Imagine that happening to
           | people without backups (means many regular people).
           | 
           | The way I do it is I format the drive on Linux. Then format
           | it as ext4 with LUKS encryption. Were you on Windows?
        
       | JoshTko wrote:
       | Should software companies give access to source code so that
       | users can fix bugs?
        
         | Lio wrote:
         | This, I believe, was the original driver for Richard Stallman
         | to start the GNU project.
         | 
         | The story I heard him tell was about two printers at MIT.
         | 
         | An old one with source code available which they were able to
         | upgrade with many new network features.
         | 
         | The other a modern one with better performance but closed
         | source software.
         | 
         | Stallman actually found out that a colleague had been given
         | access to the source code but told explicitly not to allow
         | other MIT staff to see it.
         | 
         | That infuriated him enough to create the Free Software
         | movement.
        
         | foobarbecue wrote:
         | Yes
        
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