[HN Gopher] Security incident compromised Washingtonians' person...
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       Security incident compromised Washingtonians' personal information
        
       Author : aendruk
       Score  : 38 points
       Date   : 2021-03-12 20:08 UTC (2 hours ago)
        
 (HTM) web link (sao.wa.gov)
 (TXT) w3m dump (sao.wa.gov)
        
       | saberworks wrote:
       | "I want to be clear: This was an attack on a third-party service
       | provider. The Employment Security Department did nothing to cause
       | this, and is not responsible in any way for this incident,"
       | McCarthy said.
       | 
       | They've been saying this since it hit the news at least a couple
       | of weeks ago. Don't they bear some responsibility for choosing a
       | crappy 3rd party service? Maybe the lowest bidder?
       | 
       | I ran into the same thing with the Kitsap County (also WA)
       | passenger only ferry service ticketing system. They require a ton
       | of personal information but they're using a 3rd party provider to
       | process payments and reservations. Said 3rd party provider
       | has(had?) a very open "privacy" policy (which should be called
       | the "information sharing policy") which basically allowed them to
       | share all the information with whoever they want for any reason.
       | I contacted Kitsap Transit and they just didn't care. They don't
       | see any problem, saying "everybody does that." When I pushed
       | back, they forwarded me an email from the 3rd party where someone
       | there claimed "we don't actually share it." and that was as far
       | as I got.
       | 
       | It's such a shame that our own government can't treat personal
       | information with respect.
        
         | thelinuxaccount wrote:
         | I also live in Kitsap and I'm curious what privacy issues you
         | ran into? I'd normally try to use John/Jane Doe info for this
         | type of thing but it sounds like they were requiring ID. Were
         | you able to find a workaround?
        
         | clairity wrote:
         | many (probably most) of the government services in CA require
         | some information leakage to google, at the very least via
         | captcha, but often via search integration, sometimes analytics,
         | occasionally via google forms/sheets/firebase/cloud as the
         | backend. it's infuriating. we should not be subject to google
         | for any gov services, period.
        
         | lambda_obrien wrote:
         | All government contracts that outsource a service with private
         | data to a third party should have an absolute requirement that
         | the data itself is not to be shared without approval and that
         | it had to be necessary for the service's functionality to do
         | that sharing and that the data access logs must be under the
         | direct control and review of a government auditor.
         | 
         | I know why this isn't how it's done: because those third party
         | contractors are selling your data and that's how they get the
         | low bid for those contacts.
        
         | indigochill wrote:
         | > Don't they bear some responsibility for choosing a crappy 3rd
         | party service?
         | 
         | Reminds me of this Mitchell & Webb sketch about identity theft:
         | https://www.youtube.com/watch?v=CS9ptA3Ya9E
         | 
         | Weirdly even with no legal recourse/repercussions for the
         | abuse/misuse of personal information, people still love
         | shifting blame for it, whether to their contractual partners or
         | even users themselves. Almost like they know what they did was
         | wrong.
        
           | alasdair_ wrote:
           | The blame thing is largely down to the fact the unemployment
           | office in WA is already under massive scrutiny for paying out
           | almost a billion dollars in fraudulent claims last year.
           | 
           | https://www.seattletimes.com/seattle-news/state-auditor-
           | weak...
           | 
           | (Article mentions $600 million but there have been more
           | claims found since then).
        
         | nobody9999 wrote:
         | >I ran into the same thing with the Kitsap County (also WA)
         | passenger only ferry service ticketing system.
         | 
         | Is there an international border there or something? Do you
         | need to provide all sorts of information just to pay cash at
         | the terminal(s)?
        
         | mistrial9 wrote:
         | you and other citizens are being tracked via "public"
         | transport. USA railways have done this for decades. It is a
         | revolving door to law enforcement and commercial use of that
         | data.
        
         | colonelxc wrote:
         | The gov is absolutely responsible. They chose the vendors, they
         | implicitly (or explicitly) approved their storage policies. The
         | time range for these 'temporarily stored files' was Jan 1 to
         | Dec 10 2020, aka a whole year.
        
           | Pfhreak wrote:
           | Yes, but it's not sufficient to stop there. We need to ask
           | the five whys -- why did this vendor get chosen? Why were the
           | criteria developed that led to this vendor selection? etc.
           | etc.
           | 
           | Yes, they are responsible to their users, but I'm going to
           | guess that they have been put into a tough situation to
           | modernize and increase in scale while also dramatically
           | reducing budgets.
        
       | airhead969 wrote:
       | There ought to be a "HIPAA" bill for PII that only certain,
       | special, accredited companies can hold that class of data.
       | Password hashes, social security numbers, DoB, addresses, phone
       | numbers, bank account no., credit card no. all need to be held
       | back and dispensed very, very carefully and in a limited fashion.
       | Want to have a website with a login? No more individual
       | passwords, only OAuth2 (or similar) SSO using one of the
       | accredited providers.
       | 
       | Preferably, there should only be 2-3 providers, all nonprofits,
       | run as public utilities, and heavily audited.
        
       | edoceo wrote:
       | Similar thing happens to the WSLCB new track-and-trace (Akerna)
       | program after it's bumpy launch in 2018.
        
       | [deleted]
        
       | daotoad wrote:
       | I got hit by this. If you did, you really want to close the bank
       | accounts that were exposed and open new accounts.
       | 
       | My credit union was very easy to work with on this, but it has
       | still been a pain in the butt.
       | 
       | I think we need disposable, single purpose bank account numbers
       | like some services provide for CC transactions. I sure wish I had
       | a fake proxy account ID between my real account and WA state.
        
         | Spooky23 wrote:
         | You can do this with savings accounts at most banks, and
         | checking at many others.
         | 
         | Most credit unions and online banks let you do it online.
        
         | aneutron wrote:
         | I am always mind-blown when a story like this hits the news:
         | How has a country so technologically advanced like the USA, not
         | yet devised a single federal system where simple citizens can
         | get information about accounts and loans opened in their names.
         | 
         | In France (my country), a single inquiry can net you all the
         | information about the accounts opened in your name (which in
         | turn helps you track down any other problem).
         | 
         | And then, how have the banking sector over there been forced to
         | take a more procedurally secure approach to banking ?
        
           | thereare5lights wrote:
           | Because this country has strong traditions of local autonomy
           | and many areas resist federal encroachment.
        
             | aneutron wrote:
             | I certainly understand this. And it's a tradition I admire.
             | However, a case may be made that some things should be
             | mandated at the federal level. Particularly when it can for
             | example ruin people's lives without their knowledge or
             | will(e.g. Credit scoring, double jeopardy, slavery, even
             | death penalties IMO).
        
           | blendergeek wrote:
           | Originally the USA was more akin to the EU than to France.
           | Some here would love to see it become like that once again
           | with more autonomy for the individual states. Because of this
           | we probably won't see a national portal any time soon.
        
             | aneutron wrote:
             | I'm sorry I answered a similar comment before I saw yours.
             | It's essentially the same comment's essence, hence the same
             | answer.
        
       | aendruk wrote:
       | Notifications to affected people were sent out today.
        
       | LanternLight83 wrote:
       | Some folks got emails / letter at least three days ago. The third
       | party provider in question is the same secure file transfer
       | provider that lead Kroger to notify it's employees of the breach
       | throughout the past couple weeks.
        
       | ziddoap wrote:
       | With the breach happening in December 2020, and the State
       | Auditors Office being aware of it on January 12th, I am curious
       | to why the announcement page was not published until February 1st
       | with notifications only being sent out now, over a month later.
       | Seems like a rather sluggish response, unless I am
       | misinterpreting the timeline. Is this a new wave of
       | notifications, or they have just now identified the affected
       | individuals?
        
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       (page generated 2021-03-12 23:01 UTC)