[HN Gopher] My bank sent me 64 copies of the same debit card
___________________________________________________________________
My bank sent me 64 copies of the same debit card
Author : elliekelly
Score : 205 points
Date : 2021-03-11 20:11 UTC (2 hours ago)
(HTM) web link (old.reddit.com)
(TXT) w3m dump (old.reddit.com)
| mattl wrote:
| A bank in Boston once sent me a debit card that didn't meet the
| valid number algorithm. I had to go in there and show them the
| math step by step to prove it.
| tyingq wrote:
| That's interesting. You would assume the LUHN digit would be
| calculated and non-editable. Was it a card with an unusual
| number of digits or something?
| mattl wrote:
| Regular Visa Debit card.
| carlio wrote:
| Obviously not that regular or it'd have worked :)
| MattGaiser wrote:
| Did they generate the number by hand or something?
| mattl wrote:
| Not sure, it was a small regional bank (next door to the FSF,
| see my other story in this thread) but they've been replaced
| by a bigger bank.
| 8fGTBjZxBcHq wrote:
| lol this is the most "sir this is an arby's" shit I've seen in
| a minute.
|
| Like the teller possibly doesn't know anything about that
| algorithm except that it exists. Just show them the card
| doesn't work they can verify that quickly.
| mattl wrote:
| This was the second card they'd sent me that didn't work.
| Couldn't use the card anywhere, and their telephone support
| didn't understand the issue.
| cure wrote:
| At least you didn't have to go far to complain in person :)
| mattl wrote:
| Heh, do you remember when I was dealing with this?
| wycy wrote:
| What was the consequence of this? Would the card not work
| anywhere, or would it only not work online?
| mattl wrote:
| Didn't work anywhere I tried it, but I'll admit I didn't try
| it at a lot of places.
| LeoPanthera wrote:
| Why would you even try? Surely "my card number doesn't work" is
| the simple and sane response. They don't need to know, or care,
| _why_.
| mattl wrote:
| This was after a replacement card also didn't work.
| z3t4 wrote:
| sadly most bug reports just say "it doesn't work" - which is
| not helpful at all. Why would they not need to know!? Maybe
| they had this problem for a long time, and affecting other
| customers too.
| theandrewbailey wrote:
| I've renewed cards only to get a new card with the same
| number (with a later expiration date and different CVV).
| Alupis wrote:
| Renewing is different than replacing.
|
| Tell them your card was lost - problem solved.
| moosebear847 wrote:
| If you are a software dev, you should know that devs love to
| expend relatively extravagant effort and time to figure out
| an issue, explain it precisely, and fix it to avoid the
| possibility of it happening again.
| [deleted]
| joshstrange wrote:
| In general, and for my job especially, I am absolutely this
| person. However, as soon as I'm talking to any form of
| customer support I pretend to know nearly nothing about
| tech and try to stop myself from diagnosing the problem (at
| least out loud). Often the person I'm talking to has no
| real agency to make changes to the organization and me
| explaining what is wrong or trying to give them more
| details just confuses them. I'll still guide the
| conversation gently if I feel they are veering off into
| something wrong/unrelated but I've been "trained" by
| multiple experiences to just play dumb and try to move
| through the system as quickly as possible.
| erdo wrote:
| Wow, that's insane. Bank tech can be shockingly low tech
| sometimes - maybe they were using a spreadsheet to create their
| numbers or something
| mattl wrote:
| Yeah, I could believe it. It was a small bank and the card
| was being sent in the mail. Nowadays my bank (a different
| one) can print a new card on the spot.
| m463 wrote:
| I'm surprised YOU even know.
|
| meaning two things: you understand the algorithm _and_ you
| checked the algorithm.
|
| This is like discovering a compiler bug from code that compiled
| - statistically unlikely, and requires deeper expertise.
|
| I mean I shouldn't be surprised, it's HN.
| MAGZine wrote:
| The algorithms are not complicated.
| vmception wrote:
| npm i card-validator
| isatty wrote:
| Not surprising that they discovered it, even if they weren't
| aware of it - I'm guessing this is how it went: person tried
| to use his card number on some random website, but it kept
| telling him that his number is invalid. They scratch their
| head and double, triple check that number and then do a
| google search.
| mattl wrote:
| I'm fairly sure someone else suggested it as a possibility,
| because why the heck would a bank issued debit card number
| not work on say... Amazon.com?
| BugsJustFindMe wrote:
| Plastic card distribution can be extremely frustrating, because
| the only time you need it to happen is when you don't actually
| want it to be needed (fruad, loss, damage, new account,
| whatever). You just want to fucking buy things, not deal with
| shipping incompetence, you know?
|
| This reminds me of a time I was traveling and had to cancel a
| lost credit card. I told the card company that I was not at
| home,was definitely outside of the country, not going to be home,
| definitely staying at an address that was not the home address
| listed on the account, wanted the card to be sent to _me_ and not
| my _home_, gave them my foreign delivery address 5 times over as
| many weeks, got 5 separate promises that the card was definitely
| going to reach me at my outside-of-the-country-and-not-at-home
| location in just a few business days, and the card never showed
| up. So I just gave up. And then, when I finally went home there
| were 5 goddamn cards in my mail slot.
|
| Honestly this reason alone makes Apple's purely digital credit
| card my favorite. Need a new card number? Just push a button. No
| incompetent shipping divisions with 5 hops and as many business
| days between you and your ability to buy things when your card
| number is breached.
| btilly wrote:
| Look at this from the bank's point of view.
|
| If someone on the phone could convince a card company to send a
| new credit card to a random address in a random country, do you
| have any idea what kind of field day scammers would have?
| ghshephard wrote:
| I've had replacement credit cards sent to me overnight fedex
| at least five, maybe more times. Usually involved < 5 minute
| phone call to Amex/Chase/Wellsfargo whoever. United States,
| Canada, UAE and Singapore (twice).
|
| There must be some safeguards beyond the various identity
| questions they asked me - but I don't know what they were.
| grishka wrote:
| Over here "sending a credit card by mail" isn't a thing. At
| least definitely not the norm. You call the bank to order your
| new card to a specific branch. You then wait several days. They
| then send you an SMS saying it's ready. You then visit the
| branch, show your internal passport (aka "ID"), and they give
| you your new card.
|
| How do you get one when you're abroad? No idea. You probably
| don't.
| decentrality wrote:
| "internal passport" yeah, that phrase is being appropriated,
| thanks!
| 0x38B wrote:
| In Ukraine and Russia, your passport for ID and passport
| for travel may be two separate documents - pasport and
| zagranpasport, the former is probably what Griskha meant by
| 'internal'.
| grishka wrote:
| Yes. What English-speaking world calls "passport" is what
| in Russian is literally "abroad-passport".
| marktani wrote:
| In German it's literally "travel pass"
| sbierwagen wrote:
| It has a long history:
| https://en.wikipedia.org/wiki/Internal_passport
| gambiting wrote:
| At least my Polish bank absolutely doesn't have any problem
| sending me my cards to a foreign address. I have to set it as
| my main address on the web portal though, request a card, and
| then it arrives where it should.
| isatty wrote:
| Where's that? Sounds more frustrating than receiving 64 cards
| to be honest - what if the branch is out of your way/is
| closed when you get outta work?
| grishka wrote:
| Russia
| YarickR2 wrote:
| Russia. Until recently mail (of snail mail variety) was
| notoriously unreliable, and mailboxes in row houses are out
| of the owner's sight and easily breachable
| grishka wrote:
| Was? It still is. Only the government itself uses it to
| send important documents. Other than that, it's mostly
| everyone's aliexpress orders.
|
| The one bank that doesn't have branches, Tinkoff, uses
| courier delivery.
| sgtnoodle wrote:
| Mailboxes are just as breachable in the US, but the
| credit card companies and banks seem willing to eat the
| cost of occasional fraud.
|
| One year I had an epic week of fraud. My credit card
| number was stolen by someone involved with a local
| restaurant, the replacement credit card was stolen from
| my mailbox, and my rent check was stolen from my
| landlord's mailbox (and successfully cashed!) There was a
| 3 day period where the only money I had access to was the
| cash in my wallet because my credit cards, checking
| account and savings account were all frozen while their
| account numbers got switched. All the fraud was covered
| by my bank though.
| kube-system wrote:
| Most of the credit cards in my wallet are issued by banks
| that don't even have a branch. The last time I got a plastic
| card issued in person was a debit card I got when I was a
| child.
| madpata wrote:
| How many credit cards do you have? And if it's 3+, then why
| do you have so many?
|
| Just curious.
| kube-system wrote:
| Definitely 3+
|
| I grab a new one every couple of years when I see one
| with advantageous terms. I typically only use a couple of
| them at a time, but I keep the old ones around because:
| why not? Having more available credit is only a good
| thing.
| nemothekid wrote:
| > _I keep the old ones around because: why not? Having
| more available credit is only a good thing._
|
| Also because closing accounts can negatively impact your
| score (by reducing your average age of accounts)
| crysin wrote:
| If they're in the US, a lot of financially smart and
| motivated people can play Credit Card games to maximize
| on their miles / rewards for purchases such as like 3%
| cash back on some purchases.
| temp667 wrote:
| No bank should be sending cards to an address not on file -
| that is a major fraud risk 101 issue right there.
| elliekelly wrote:
| And in the US they can't issue a debit card within 30 days of
| an address change without specifically verifying the change
| is legitimate: https://www.ecfr.gov/cgi-bin/text-
| idx?SID=a04646f38f28731e83...
| BugsJustFindMe wrote:
| It was "on file" as soon as I gave it to them after verifying
| my identity.
| vkou wrote:
| I too can verify your identity. All I need is your first
| name, last name, date of birth, and last four digits of
| your SSN. Which are all floating around the darknet in one
| of the dozens of large data breaches American companies
| have had over the years.
|
| Should I be able to get your replacement credit card
| delivered to _my_ home address with that?
| amznthrwaway wrote:
| American Express will absolutely send replacements while
| traveling.
|
| I've had them send replacement cards to my hotel without
| problem.
| surfsvammel wrote:
| I guess it depends on the bank. I had to cancel my card because
| I was afraid it had been skimmed while temporarily living in
| Singapore. My bank couriered a new card to me over night.
|
| I was very impressed.
| bogomipz wrote:
| >"Honestly this reason alone makes Apple's purely digital
| credit card my favorite. Need a new card number? Just push a
| button. No incompetent shipping divisions with 5 hops and as
| many business days between you and your ability to buy things
| when your card number is breached.
|
| That all sounds good. I'd be curious how the customer
| experience is when there's an unrecognized charge or you need
| to open a dispute though. I recently had to help a family
| member resolve a charge to their regular credit card for Apple
| Music which they did not order. There were two options - they
| could schedule a call back in 3 days or they could chat with
| someone. I selected the chat option and corresponded with
| someone who simply said that family member would be notified if
| Apple decided to reverse the charge. It was quite a miserable
| experience.
| wackro wrote:
| I am not an Apple user but presumably Apple is processing your
| payments in this case, and have an insight into your spending?
| DrJokepu wrote:
| It's actually Goldman Sachs. Apple does not retain
| transaction history, per their privacy policy.
| Shank wrote:
| > Apple Card features that use your transaction history, like
| spending summaries, are created on-device. Apple does not
| know your transaction history. [0]
|
| > When you use Apple Card, our issuing bank and payment
| network partner -- Goldman Sachs and Mastercard -- and their
| service providers receive information about your transaction,
| including the merchant, time, and amount in order to operate
| Apple Card. Neither Goldman Sachs nor Mastercard share or
| sell your transaction information with third parties for
| advertising or marketing. [0]
|
| [0]: https://support.apple.com/en-us/HT210662
| gnud wrote:
| > Neither Goldman Sachs nor Mastercard share or sell your
| transaction information with third parties for advertising
| or marketing.
|
| Hmm, I wonder why they sell it then? Since they needed the
| "advertising or marketing" qualifier, they obviously sell
| data to third parties.
| function_seven wrote:
| My guess is fraud detection partners? Some company that
| aggregates transaction data to spot patterns of abuse or
| fraud, and in turn provides services to their customers
| to mitigate it.
| buildbot wrote:
| Governments probably fall under 3rd parties?
| fshbbdssbbgdd wrote:
| Two thoughts:
|
| 1. Maybe they are selling purchase data to hedge funds?
| Lots of possible use cases.
|
| 2. Maybe some regulation only requires them to disclose
| if the information is sold for advertising or marketing
| (I think I remember this showing up on some post-CFPB
| credit card disclosure forms). Therefore the lack of such
| a disclosure for other uses for the information could
| mean nothing, just that they are minimizing discourses
| that aren't legally obligated.
| kube-system wrote:
| Definitely some of #2 going on. A lot of the language
| surrounding privacy disclosure requirements under the
| Gramm-Leach-Bliley Act is literally copy-paste from a
| form that the FTC suggests for compliance with the law.
|
| Just about anyone with a financial account in the US will
| probably instantly recognize this form:
|
| https://www.ftc.gov/system/files/documents/rules/privacy-
| con...
| Maxious wrote:
| > Apple Pay data that has been disassociated from you may be
| retained for a limited period of time to generally improve
| Apple Pay and other Apple products and services.
|
| https://support.apple.com/en-us/HT210665
| ineedasername wrote:
| Apple's card wouldn't seem so bad to me if they didn't treat
| debt to Apple differently [0] & lock people out of all of their
| Apple services when there's a payment overdue. It's crappy
| enough to be behind on bills without that sort of pile-on, not
| to mention the Kafka-esque process of fixing the issue.
|
| [0] https://dcurt.is/apple-card-can-disable-your-icloud-account
| elliekelly wrote:
| > It appears as though charges from Apple are special, and if
| your account is not 100% current, Apple will quickly take
| drastic action.
|
| It's not just charges made on your Apple card. Here's a
| comment thread[1] from two years ago when I mentioned Apple
| did the same thing to me over a recurring charge for iCloud
| that failed because I got a new debit card and didn't update
| it in time. (I was traveling.)
|
| Unlike the author of the post you linked I was given zero
| notice or warning that all-things-Apple would stop
| functioning. I had assumed the charge would just fail just
| like any other charge to a "bad" card and that my iCloud
| subscription might lapse. I never in a million years imagined
| the charge would create an $8 debt to Apple payable
| immediately and that my phone (that I owned outright, not
| financed through Apple or anyone else) would be bricked
| unless and until I paid up. I was unable to download
| _anything_ from the app store at all until I entered new
| payment information. I couldn 't even download free updates
| to free third-party apps.
|
| Over $8.
|
| [1]https://news.ycombinator.com/item?id=18917685
| anamexis wrote:
| While that is definitely concerning, they did clarify that
| missing card payments will not result in a Apple lockout.
|
| In this case, the person received a trade-in credit for a
| phone, did not send the phone in, and then when Apple tried
| to collect the trade-in credit, that payment bounced.
|
| https://9to5mac.com/2021/03/03/apple-card-apple-id-
| unrelated...
| matsemann wrote:
| Had the same issue with my SIM card while I was a student.
| Still registered as living at my parents' thirteen hours away,
| and they insisted on sending my new sim there while they were
| gone for weeks.. Luckily I'm from a _really_ small town so got
| the mailman to just repost it with correct address. Pretty
| illegal I guess, though.
|
| Another comment here about invalid card number also reminds me
| about my passport. I have a Danish passport but never lived
| there, so my id number has X-es in it in instead of all
| numerical. That's pretty hard for various form validators to
| accept..
| 8ytecoder wrote:
| Happened to my debit card - it expired and the bank wouldn't
| even activate the digital card in the meantime.
|
| With the Apple Card the digital card would have been fine or
| renewed while waiting for the physical card.
| DelightOne wrote:
| I'm using Apple Pay and I recently canceled my card.
| Interesting thing is that even before I had my new card Apple
| Pay switched to the new one, I didn't have to do anything. I
| wonder how they did that.
| shaftway wrote:
| Credit cards send updated card information to various
| merchants that you've used. Usually it's for things like
| subscriptions or bills so you don't have a gap in service.
| Personally I hate it because it lets smaller stuff slip
| through the cracks for longer.
| kube-system wrote:
| For example: https://www.americanexpress.com/us/merchant/ca
| rdrefresher.ht...
| smnrchrds wrote:
| Yeah. Google Pay works the same way.
| Anther wrote:
| I also had this happen. I was pleasantly surprised. Apple Pay
| is easier than it used to be when it comes to registering
| cards too.
| [deleted]
| cpach wrote:
| Ouch. Sounds very tedious. I guess it could be a good idea to
| have more than one credit card, especially when travelling.
| el_benhameen wrote:
| Had a similar feeling of frustration the other day when I
| thought I had lost my wallet and was considering what a pain in
| the ass it was going to be to get my ID and cards replaced. 4-6
| weeks for a replacement CA driver's license, and you have to go
| to a physical DMV location! I know that digital-only management
| of identity and payment is a whole new can of worms, but I
| spent a lot of time thinking about how absurd it is that we
| still require possession of a small piece of plastic to operate
| as an adult in the world, and how losing that plastic cuts you
| off from a great many things.
|
| (Turns out I threw the wallet in the recycling can while
| cleaning the garage. So I guess don't pay me to build the
| system that replaces physical identity tokens.)
| harikb wrote:
| Let us not forget the _value_ of having it mailed to their
| home address for majority of the population. It provides some
| guarantee that the person who gets mail at the address is the
| only one who will get to use it.
|
| Most of the population use insecure Android phones and are
| not the Little Snitch & 1Password wielding HN crowd.
| vtail wrote:
| Not sure if it was just a temp measure during the pandemic,
| but last May I renewed my driving CA license completely
| online, and they mailed it to my home address; no visit to
| DMV was necessary.
| el_benhameen wrote:
| I saw that, too. Unfortunately, it's only valid if they've
| sent you a renewal notice. My DL expires this year but I
| haven't received a notice yet, so I was ineligible.
| Spooky23 wrote:
| I'd suggest for future reference getting a passport card.
|
| It meets all identity requirements and has the benefit of not
| providing your address.
| mattl wrote:
| When I was at the FSF, Google mailed a coupon for free adwords to
| a bunch of websites, including several thousand coupons to the
| FSF... we figured it out it was all Joomla websites with a copy
| of the GPL linked in the footer.
| segfaultbuserr wrote:
| This is both hilarious and horrible. I think the FSF address
| (both old and new) is one of the most well-known address on the
| Internet. I have to wonder: how many junkmail do you receive
| from web scrapers?
| mattl wrote:
| Not a lot of junk mail when I was there, but the middle old
| address (59 Temple Place) no longer exists, so I had some
| help from Greg KH to remove it from Linux.
|
| When I was there I would get a fair amount of mail from
| people in prisons, and we'd send them books.
| segfaultbuserr wrote:
| Interesting. Did the prisoners specifically ask for free
| software related books, or did they simply use FSF as a
| helpful place for getting all kind of books?
| skissane wrote:
| Did the FSF use those coupons to advertise its philosophy?
| flemhans wrote:
| Those "free adwords" coupons are horribly difficult to get
| out of again (you have to add your CC when you sign up, and
| it has to be a new account).
| Something1234 wrote:
| I certainly hope they did. They need better out reach. The
| license is super popular, but not well understood by the
| general public.
| mattl wrote:
| I believe each one needed a unique Google account, so no.
|
| The coupons had seeds embedded in the paper, and they were
| however put into a compostable bin, so hopefully they're
| flowers somewhere.
| ineedasername wrote:
| Which is strange, given that most direct-mail marketing
| companies include de-duplication as part of their service.
| 317070 wrote:
| Did anyone see the movie Brazil?
|
| This is exactly what that movie is about. The bureaucratic-
| technological engine being prone to tiny errors, which have
| cascading effects on the people affected. And despite putting in
| some effort and telling that engine that what it is doing is
| ridiculous, fixing it is very much non-trivial. Luckily, this
| time the consequences are minor. A beautiful illustration of "La
| technique", the runaway engine of rationality and efficiency, as
| philosopher Jacques Ellul referred to it.
|
| This is a beautiful illustration of that concept!
| valuearb wrote:
| This is why you don't keep hitting the submit button...
| Nailgun wrote:
| Shouldn't that be taken care of? I just mean I made terrible
| Flash Games once and learned that on the first week of the job.
| I actually still see this on payment gateways with banks. "IF
| SOMETHING DOESNT HAPPEN IN 60 SECS DON'T TRY AGAIN UNTIL YOU
| CHECK PAYMENT WAS NOT TAKEN".
| scrollaway wrote:
| Idempotency keys is how you do this safely.
| msbhvn wrote:
| In Peru debit cards don't have names on them. So you just go to a
| branch and they take an unused one off the stack and assign and
| hand it to you. 5 mins, any branch, no appt. Quite convenient.
| Credit cards do have your name printed on and those you pick up
| at a branch when they arrive.
|
| I guess the US considers the printed name to be more important
| for debit cards.
| black_puppydog wrote:
| I mean... this (issuing plastic cards) is just basically a way of
| distributing "trusted" hardware to customers who are walking
| around with a million more cycles per second on their wrist...
| hu3 wrote:
| Perhaps RAM memory corruption?
|
| I can imagine bit flips doing that on non ECC memory.
| Nican wrote:
| That was my initial guess as well, but I can not imagine where
| in the pipeline that would occur.
|
| A customer might request more than 1 card, but it does not
| explain the wildly different expiration dates, and different
| delivery dates.
| Rebelgecko wrote:
| Even though I have "paperless" enabled, Charles Schwab sends me a
| paper letter for every stock transaction I do in one of my
| accounts. Especially in conjunction with fractional shares, this
| leads to a lot of wasted paper and effort.
|
| I've been tempted to do a bunch of 0.01 share transactions to see
| if I could overwhelm them into giving up on paper transaction
| confirmations.
| [deleted]
| yuliyp wrote:
| There are multiple settings for paperless. On their web site go
| to the profile icon, paperless to see all of them.
| stunt wrote:
| Now you need 63 friends to use 64 separate ATMs simultaneously to
| test their infrastructure.
| eli wrote:
| BCBS sent me my insurance card every day for a month
| analog31 wrote:
| It's really funny, but when I see an error that's a power of 2, I
| immediately look for a hardware bug.
| oaiey wrote:
| Exactly. The 64 is no coincidence.
| nullserver wrote:
| Knew a guy at Disney who noticed a problematic default value in a
| catalog application. He dropped an f-bomb while discussing its
| With higher ups.
|
| Well turns out you don't use that language at Disney. Database
| problem got shelved.
|
| Few months later a very angry person called up about the multiple
| pallets of catalogs sitting in his front yard.
| atum47 wrote:
| I used to work at a bank. I joke to my friends that if you ever
| see their code base, you wouldn't leave your money with them.
| quercusa wrote:
| My wife works at one. The horrible Oracle CRM* may be the least
| bad system they have.
|
| *AFAICT, each keystroke has to be sent to Redwood City to be
| individually massaged and returned.
| ineedasername wrote:
| _each keystroke has to be sent to Redwood City to be
| individually massaged and returned_
|
| Is it an older terminal-based system? Lots of those were
| designed (and still in use, 40+ years later). Usually it's
| not a big deal, in fact faster than modern interfaces,
| because they're built for decades-old hardware and low baud
| rates. Of course if you're still running the original
| hardware or have _really_ screwed things up then performance
| goes out the window.
| colordrops wrote:
| The first comment in that thread is a nod to that it's pretty
| much common knowledge that bank errors are never in your favor.
| tamaharbor wrote:
| I believe that is a reference to a Community Chest card in the
| game of Monopoly.
| mrspuratic wrote:
| Many years ago I went into my local bank to change my ATM daily
| withdrawal limit. Somehow the person behind the desk managed to
| change the name on my account to "Mr Mr" (but not change my
| withdrawal limit), so, along comes a new card in that name a
| couple of days later.
|
| It took 4 reissued cards to get my name back.
|
| Then they charged me for the extra cards. It took a short
| conversation with the bank manager to fix that.
|
| I guess it's true that computers just let you make mistakes
| faster (look at the names on the cards).
|
| Edit: No, apparently the cards had numbers/names inconsistently
| Photoshopped for privacy. My bad.
| Spooky23 wrote:
| Lol. My former bank sent my debit cards to my former home for 10
| years.
|
| My mortgage, checking, etc statements all got to my home
| addressed correctly. They held both mortgages and "fixed" it a
| dozen times.
| tyingq wrote:
| [x] Merged Pull Request 224: Implement retry logic
| function_seven wrote:
| "Added RETRY_MAX parameter, set initially to 3F. (I think 3
| Failures is enough to give up.)"
| anonu wrote:
| looks like they all have different expiration dates.
| tyingq wrote:
| Name is "Peter" on some, "Peter D" on some, also "Peter ER".
| stordoff wrote:
| OP responded to this in the comments:
|
| > I used Photoshop's Content Aware feature to remove the
| numbers and last name. In some cases, it pulls in surrounding
| items (Like the "Er" from Peter) and I was too lazy to clean
| it up.
| mensetmanusman wrote:
| You got 100000 cards sent to you.
| DSingularity wrote:
| I once used a new hire process where the insurance card was
| mailed when the user clicked next on the insurance page. Problem
| is when someone clicked back and changed something another card
| was mailed. We received a bunch of ID cards.
| savant_penguin wrote:
| I can imagine someone mistakenly adding a 0 and then sending 2*60
| cards instead of 2*6
|
| > Bank proceeds to buy drilling companies to fulfill the
| necessary plastic demand so customer 8789 with $2.86 in his
| account can have all the cards he needs
| compressedgas wrote:
| 260 would be far too many.
| Nican wrote:
| My personal guess: A queue calls into an external 3rd party
| service, but the external service is not transactional, so it can
| receive and store the request, but before it finishes executing,
| it throws an exception and returns an error code.
|
| The queue keeps retrying into the external service. While the
| external service keeps printing cards.
| Thaxll wrote:
| Probably some Perl script running in a crontab that no one touch
| in the last 10 years.
| tyingq wrote:
| Their main site (https://www.pmcu.org/) is running Wordpress.
| danaliv wrote:
| 64 debit cards ought to be enough for anybody.
| [deleted]
| imperistan wrote:
| I live in the Netherlands, a country that primarily uses debit
| cards. I do have a credit card that I rarely use. Only when I buy
| something in the USA for example.
|
| Some years back I moved to a different city. About a year later I
| wanted to make a purchase with my credit card. I found out it had
| expired. I rang the bank and asked for a new one. They promised
| to send it to me. It never arrived. Rang again, got the same
| promise, and still no card. When I called them the third time,
| the employee found out my old address was still in their
| database. Turns out the credit card department had a different
| client database then the debit card department (who had my new
| address).
|
| To change my address, I had to log in to their site. They weren't
| allowed to change it on the phone. As soon I tried to log in, I
| noticed I forgot my password. When I clicked 'reset password',
| there was a new surprise: they send the new password by snail
| mail.... to the old address of course!
|
| So I had to go in person to the house I used to live in and
| explain the situation. I asked them to ring me when the letter
| with my name on it arrived on their doorstep. Luckily the people
| who now live in my old house were very nice and gave me the
| letter!
| easygoto12 wrote:
| That must have been so frustrating. We have advance technology
| but still not very good
| spocklivelong wrote:
| Does Netherlands has mail forwarding? USPS in the states does
| mail forwarding if you change your address, it is very
| convenient.
| donalhunt wrote:
| This seems to be a common issue with banks. Over the years,
| they have built system after system that stores things like
| your address. So you end up with addresses stored in multiple
| systems. When you request an update to the address, it depends
| how well designed the update flow is whether they update all
| the instances of your address. Often they miss a few instances
| or the accounts aren't linked so a subset get updated. in other
| cases, some department pulls a customer dump and uses it for 10
| years without ever getting updates.
|
| been there. done that. have the t-shirt. :/
| stunt wrote:
| > I live in the Netherlands, a country that primarily uses
| debit cards
|
| I noticed that on my very first visit to the Netherlands. Many
| shops just don't accept credit card and that was very strange
| to me on my first visit. My only use case for debit card was to
| get cash out of ATM until then. So, I was really surprised to
| see that everybody uses debit card everywhere. And I was told
| that credit card is mainly used for online booking and
| traveling.
| tudelo wrote:
| It is very strange... I have some assumptions that it would
| be better for the general public to not have a credit card
| culture. Very rarely have I "required" the use of one, but
| when I was moving for my first real job out of school it was
| somewhat essential as a sort of buffer until the first
| paycheck kicked in. Not a comfortable place, but one I bet a
| lot of people could resonate with, and IMO a responsible use
| of credit.
| amaccuish wrote:
| Same here in Germany. A normal credit card is a charge card,
| so billed every 30 days in full from the giro account. Credit
| cards that are rolling are rarer but slowly breaking their
| way through.
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