[HN Gopher] Build a Business, Not an Audience
       ___________________________________________________________________
        
       Build a Business, Not an Audience
        
       Author : jakobgreenfeld
       Score  : 199 points
       Date   : 2021-03-01 09:31 UTC (13 hours ago)
        
 (HTM) web link (jakobgreenfeld.com)
 (TXT) w3m dump (jakobgreenfeld.com)
        
       | benjaminwootton wrote:
       | I came to a similar conclusion earlier this year.
       | 
       | I previously had a lot of success audience building by
       | chronicling a project I was actually on. My content was shared
       | everywhere and the follower counts and attention grew quickly but
       | organically.
       | 
       | Since that project finished, I fell into the trap of finding
       | stuff to write about and share out of habit. I realised it was a
       | waste of time at best.
       | 
       | Since getting back into a new project and going back to my old
       | mode of just sharing experiences, attention and opportunities
       | seem to be flowing again.
       | 
       | My takeaway is that authenticity is key for content marketing.
       | People crave it and identify the lack of it immediately.
        
       | mauvehaus wrote:
       | Oh man, does this resonate. I was invited to participate in a
       | panel on doing business as a person making and selling stuff. I
       | build furniture. Early on, while I was still a student, somebody
       | told me that I have to get on Instagram, because "that's where
       | all the woodworkers are" [0].
       | 
       | Also I this panel was a person who makes things that sell at a
       | more impulse purchase price level [1]. One question was about
       | social media strategy. And they were all over how to get the most
       | exposure on Instagram: when to post, how to interact with the app
       | to get ranked higher, how to get your friends to save your posts
       | instead of liking them, how buying stuff from other makers on
       | Instagram and posting it shows how you support the community and
       | helps your brand, etc.
       | 
       | I had so many questions I didn't ask: how much time does all this
       | gramming take? How much money do you actually make? Do you
       | actually sell anything via Instagram?
       | 
       | Of the woodworkers I know personally, exactly one has gotten any
       | business via Instagram. I'm sure some of the really instafamous
       | ones get work, but it's a long way to the top. I think my time is
       | better spent building furniture and selling via other avenues. I
       | post what I'm doing, but I don't worry too much about it.
       | 
       | I'll be honest: I'm not making software money building furniture.
       | But the business is growing (in revenue and profit terms, I have
       | no desire to manage employees). And I see a path for it being a
       | truly meaningful contributor to our household income in the next
       | year or so [2]. To clarify: it has been modestly profitable the
       | whole way, just not hugely so. A move to a new area in a year
       | with limited opportunities for in-person sales probably set
       | things back a year, but it's still going OK. Picking up some
       | contract jobs has helped with the cash flow immensely.
       | 
       | I don't mean to make any assumptions about anybody else's
       | business, but you've got to be selling a lot of impulse purchase
       | priced items daily to make ends meet. That's a lot of time doing
       | fulfillment and everything else that gets product in the
       | customer's hands and money in your pocket and less time making
       | things. Maybe they've found a way to make it work, but I had to
       | wonder if they have more audience than business.
       | 
       | I'm not asserting that this is case for that business. It's not,
       | however, a way I see a profit in. Thinking this way probably
       | ensures I'll never be big time, but that's OK. Meaningfully
       | profitable is my goal with this.
       | 
       | [0] Yeah, I know. Fuck that: I need to be where the people with
       | _money_ are. Still I 've learned a lot from other people's posts,
       | gotten good feedback, and if we're honest, the imaginary internet
       | points are nice when you don't see another soul in the shop for
       | days at a stretch. It's good to know other people are enjoying my
       | work.
       | 
       | [1] Details elided for reasons that will soon be obvious.
       | 
       | [2] I'm the meantime, there's that old joke: What do you call a
       | drummer without a girlfriend? Homeless.
        
       | 0wis wrote:
       | This piece deserve front page just for its potential noise
       | reduction effect. By the way, maybe there are too many <<
       | curators >>, but at least they provide a filtering function. It
       | make me thinking about the alternatives and opportunities to
       | create a filter as a product.
        
       | TheCapeGreek wrote:
       | I've caught myself in recent weeks nearly going into this so
       | called "Bullshit Industrial Complex". I've got a few projects I'd
       | like to build in the year, but wasn't planning on starting
       | immediately due to other obligations. Hence I thought to myself
       | sure, let me build a following in the meantime!
       | 
       | After following a few people on twitter and participating in a
       | few threads, I quickly saw this as just not for me. I don't want
       | to be selling the image of myself, because:
       | 
       | 1) It's a lot of effort not actually related to the product (as
       | the article mentions)
       | 
       | 2) Honestly, it makes me feel narcissistic.
       | 
       | 3) I've been trying to get _away_ from attention grabbing social
       | media to get work done and have some more quiet in my life. Is
       | having a following the only way to get the work visible? Surely
       | not!
       | 
       | So definitely, I'm out to build usable things and not an
       | audience.
        
       | rajatsx wrote:
       | I used to create Android apps and had quite a few apps listed on
       | Google Play. I never made any money.
       | 
       | I was disheartened and started teaching coding on YouTube.
       | 
       | I have more subscribers than the number of downloads my apps have
       | ever got and made almost $3K from teaching coding.
        
       | snird wrote:
       | People learn in different ways and underlying truths are passed
       | better with more relevant examples for specific audience.
       | 
       | Many might not create something completely new and original, but
       | creating something new just for it to be new is bullsh*t too.
       | 
       | If the fundamental truths are already there, and one can mix it
       | for a new platform, add some commentary and find new ways to make
       | it accesible for new audiences - he is creating something
       | valuable nonetheless.
        
       | rchaud wrote:
       | The Twitter summaries of courses, books, interviews etc can be
       | useful, even if it's second- or third-hand. That's because the
       | original material tends to be heavy on fluff. Every
       | business/productivity book has about 50 pages of useful content,
       | wrapped in 250 pages of useless padding.
        
       | brtkdotse wrote:
       | " Hence, the primary value of your much larger audience is that
       | you're able to sell them a "How to grow your Twitter following"
       | Gumroad course for $47. A high-quality audience is an endless
       | source of opportunities. A low quality one is at most a Ponzi
       | scheme."
       | 
       | Haha, hot damn, shots were fired! I'm guessing this was aimed at
       | dvassallo.
        
       | kossTKR wrote:
       | What business has this "Jacob" built that makes him an authority
       | on the subject and not just another dream-seller without any
       | successful companies behind him?
       | 
       | Isn't this article _exactly_ what he's arguing against - this is
       | 100% audience building and i can't even se any "business"
       | whatsoever on his website?
       | 
       | Reminds me of the hold Bill Hicks "Anti Marketing Dollar" joke
       | about selling the same things rebranded as opposing views.
        
       | alangibson wrote:
       | I can mostly second this advice from the perspective of someone
       | creating a physical product. Effort that doesn't directly go to
       | toward delivering to customers something they're willing to pay
       | money for is active procrastination.
       | 
       | It's much more effective to just get on with creating the thing
       | and let the audience build up as you start delivering. This has
       | the advantage of making sure that your audience is only people
       | that are really in to that thing.
       | 
       | Just as an example, one dumb thing I did was to build up an
       | Instagram following that is > 90% Americans, while my intention
       | is to only ship to Europe and the UK. Time well spent...
        
       | jxf wrote:
       | Top of page: "Build a Business, Not an Audience".
       | 
       | Bottom of page: "Powered by ConvertKit".
       | 
       | (I do think the author is genuine in his point; I just found that
       | juxtaposition funny.)
        
       | armandososa wrote:
       | I have created side project products which I thought were pretty
       | good but got to absolutely nowhere because I didn't have an
       | audience. But I got no time to build an audience and built
       | products. I have a full-time job and a family I love to spend
       | time with. And I'm an introvert on top of that.
       | 
       | So I guess I'm wired to fail in this whole product thing.
        
         | saimiam wrote:
         | If you're able to, I'd look into outsourcing some of the
         | audience building and cold contact to someone else.
         | 
         | Hire an intern to manage your social media. Find a VA to send
         | out your cold emails.
         | 
         | Your projects don't have to flounder because you don't have the
         | time to build an audience.
        
           | armandososa wrote:
           | That's great advice. Thank you very much!
        
           | alangibson wrote:
           | > outsourcing some of the audience building and cold contact
           | to someone else.
           | 
           | All due respect, this is maximally wrong advice. You need to
           | talk to people to figure out their pains and if your product
           | alleviates them. You'd be better off doing the cold contact
           | and paying someone else to build the product.
           | 
           | I never had an ounce of success until repeated failures
           | forced me out of my shell and in to actually talking to
           | potential customers.
        
       | klodolph wrote:
       | > Save yourself thousands of dollars. Here's all the writing
       | advice you need:
       | 
       | The essay is good but this one sentence at the end reeks of the
       | "bullshit industrial complex" that it's trying to warn against.
       | 
       | If that is the only writing advice you need, then you're in a
       | good position. For everyone else, I recommend "Style: Lessons in
       | Clarity and Grace" which is a low-bullshit guide to fixing your
       | writing.
       | 
       | I'm not trying to be pithy here; otherwise intelligent people
       | sometimes _suck_ at putting words down, even when they have
       | something valuable to write.
        
         | didgeoridoo wrote:
         | Doubly so if they have had significant exposure to academia. By
         | her own admission, my wife wrote better back in high school
         | than she did coming out of her doctorate. She's not trying to
         | be impenetrable, but those neural circuits are just too well-
         | worn at this point.
        
           | rchaud wrote:
           | The biggest bait-and-switch of college education IMO was
           | spending the first two years learning how to write. Everybody
           | knows full well that the next two years are spent writing
           | papers and theses in the same impenetrable, verbose style as
           | used in the published journal articles. After all, those make
           | up the majority of the reading list for intermediate and
           | advanced-level courses.
        
         | AussieWog93 wrote:
         | Thanks for the recommendation. Just placed an order.
        
       | pembrook wrote:
       | Ironically, this post is a masterclass in audience-building.
       | 
       | I question whether the author believes what he's preaching, since
       | he's taken the time to write this post, create a newsletter, add
       | a sign up form and follow me on twitter plea, and then post it to
       | Hacker News.
       | 
       | I've found that, generally, people who think audience-building is
       | a waste of time _don 't spend their time audience-building._
       | 
       | What's so clever about this article in particular? It fits into
       | the proven, "pessimistic take on a new trend" form of clickbait,
       | published to an audience that loves pessimistic takes.
       | 
       | Hacker News is the perfect venue for this piece of content, since
       | people here all wish they could just build something amazing and
       | people would flock to it by default. The author is telling the
       | crowd exactly what they want to hear, while ironically, building
       | his own audience.
       | 
       | I would take this post with a grain of salt.
        
         | drsim wrote:
         | I can see why you'd think that, but knowing Jakob,
         | respectfully, you're wrong.
         | 
         | Jakob shares authentically. Not with the primary goal of
         | building an audience to sell stuff to, but because it's natural
         | for him.
         | 
         | His particular brand of learning in public and making
         | connections with others on similar journeys is appealing to me.
         | I worked very privately in my last business as a solo founder.
         | It wasn't sustainable.
         | 
         | I've learnt a lot from how Jakob works. Am I the audience? What
         | is an audience? Is your best friend? Your parents? Your team?
         | What I take out of it is how to make genuine connections
         | instead of inauthentic re-hashed tweets.
        
         | tchalla wrote:
         | > Your main priority always should be to do meaningful things,
         | to solve real-world problems, to be the man in the arena. And
         | if you share what you learn along the way, people will start to
         | listen. Write when you have something meaningful to say, and
         | not to stick to some self-imposed writing schedule.
         | 
         | The way I read the author's article was : solve real-world
         | problems and then write about your learnings from it. Do you
         | disagree with the author?
        
           | TheOtherHobbes wrote:
           | What real-world problems has he solved and what has he
           | learned by solving them?
           | 
           | Curiously, the article fails to mention either.
           | 
           | Although it does have a "Follow my Twitter feed and sign up
           | for my newsletter" call to action at the end. Perhaps that
           | counts?
        
         | ccortes wrote:
         | Nowhere in the post the author says or even recommends not to
         | build and audience. All he is saying is that it souldn't be
         | your main focus.
         | 
         | > Hacker News is the perfect venue for this piece of content,
         | since people here all wish they could just build something
         | amazing and people would flock to it by default. The author is
         | telling the crowd exactly what they want to hear, while
         | ironically, building his own audience.
         | 
         | What I got from the article is: building an audienc should not
         | be the top priority, the quality of the audience matters more
         | than the size of it and focus on creating valuable content.
         | Again, it never discourages doing it.
        
           | pfiwxruxta wrote:
           | >> Nowhere in the post the author says or even recommends not
           | to build and audience
           | 
           | Title: Build a Business, Not an Audience
        
             | oblio wrote:
             | A sort of reverse-Reddit, if you will (everyone reads just
             | the title, not the article, well, in this case, OP read the
             | article but skipped the title :-)) ).
        
         | Mikushi wrote:
         | > pessimistic take on a new trend
         | 
         | I don't see how describing reality is a pessimistic take.
        
         | jakobgreenfeld wrote:
         | I'm the author and wondering if you read the post beyond the
         | headline.
         | 
         | Quotes from the text:
         | 
         | > "But don't get me wrong. Having an audience is awesome and I
         | love great content."
         | 
         | > "Publishing content online is the best way to become visible
         | so that opportunities can find you."
         | 
         | My point is that churning out content by remixing other
         | people's work for the sake of building an audience is a common
         | procrastination trap. I love when people share first-hand
         | learnings and with my most recent posts, including this one,
         | I'm trying to do just that.
         | 
         | Another quote:
         | 
         | > "Your main priority always should be to do meaningful things,
         | to solve real-world problems, to be the man in the arena. And
         | if you share what you learn along the way, people will start to
         | listen. Write when you have something meaningful to say, and
         | not to stick to some self-imposed writing schedule."
        
           | mattmanser wrote:
           | _My point is that churning out content by remixing other
           | people 's work for the sake of building an audience is a
           | common procrastination trap_
           | 
           | If that's your point, it doesn't support your headline.
           | What's that got to do with warning against building an
           | audience?
           | 
           | If you want to see the advantages of building an audience,
           | just go read some indie hacker interviews:
           | 
           | https://www.indiehackers.com/interviews/page/1
           | 
           | Half of those businesses seem to be built on the back of
           | audiences built up over years.
        
           | [deleted]
        
           | zepto wrote:
           | > wondering if you read the post beyond the headline.
           | 
           | Asking if people read the post is against HN guidelines:
           | 
           | 'Please don't comment on whether someone read an article.
           | "Did you even read the article? It mentions that" can be
           | shortened to "The article mentions that."'
           | 
           | https://news.ycombinator.com/newsguidelines.html
        
           | an_opabinia wrote:
           | > But this doesn't bring them one inch closer to their goal.
           | It's just a form of procrastination.
           | 
           | Well, being at the right place at the right time really is
           | how 19/20 people get rich ("become entrepreneurs").
        
         | geswit2x wrote:
         | Omg, this comment is so brilliant. Thanks for open my eyes.
         | This is more elaborated and intrincated than Nolan's movies.
         | 
         | All we want hear why we are failing. Most of us are going to
         | the chase and adventure of get the quick-buck-overnight success
        
           | borepop wrote:
           | >this comment is so brilliant.
           | 
           | Eh, this is the tone of virtually every top-level comment on
           | HN. "Actually, ... blah blah blah."
        
         | nitramm wrote:
         | From my perspective I am always surprised when I see such
         | article on the HP. When I check articles in the newest section
         | - https://news.ycombinator.com/newest - most of them do not get
         | upvotes and dies. So there is for sure some skill involved in
         | getting here. :)
        
           | Hitton wrote:
           | Skill, luck or sockpuppet accounts.
        
         | funkisjazz wrote:
         | Yeap, this seems like marketing 101.
         | 
         | Also, looking at the profile, the author seems to be peddling
         | various cookie-cutter "products" he's trying to sell to
         | "entrepreneurs"... I wonder if he read his first link.
        
       | jhunter1016 wrote:
       | For better or worse, I think Basecamp started this trend. Not
       | necessarily with the content they have created and sold, but with
       | the ideas that get misunderstood. I think it was Jason Fried who
       | said people should be selling their byproducts, which amounts to
       | remixing content, selling what you've learned to others. This
       | works and is good practice for some things, but it gets extended
       | into so many other things that we get an "information product"
       | economy where the information is the only product instead of the
       | information being a byproduct of the experience you gained by
       | building something else.
        
       | [deleted]
        
       | herval wrote:
       | > If you're reading this, I'm pretty sure you've seen the
       | following pattern over and over again
       | 
       | I don't think I've ever seen the pattern described there, so I
       | guess I'm completely out of the loop here? Is that a common
       | pattern others here see too?
        
       | MrAlmostWrong wrote:
       | I'm of the opinion that you should focus on building an audience
       | but it depends on the type of audience.
       | 
       | Whenever I'm working on a new brand I think about the problem
       | that the audience has and that's what I want to create an
       | audience around.
       | 
       | When you create an audience around a problem then when you have
       | the solution (your business) the audience fuels it.
       | 
       | However, too many people take the advice of building an audience
       | before a business to mean that they need to build an audience
       | around their personal brand/persona and that's why you end up
       | with the things in the author's post.
       | 
       | While building a personal brand can be very helpful for clout and
       | opportunities, it's never a surefire way to generate success for
       | a business because who is your audience at that point?
        
       | MrPowers wrote:
       | The author argues against this strategy of audience building:
       | 
       | * remixing feel good content of others
       | 
       | * trying to find a product fit by audience building
       | 
       | * You know you're creating valuable content if you're scared
       | before hitting the publish button (?)
       | 
       | Hard to respond to the article because it's making a lot of
       | unrelated points. Here's a rephrasing of some of the author's
       | points and some of my thoughts on audience building:
       | 
       | * building an audience of potential customers is powerful
       | 
       | * vanity metrics (# of followers) are less important than
       | engagement metrics
       | 
       | * The building a Twitter audience course referenced in the blog
       | post made $200,000
       | (https://twitter.com/dvassallo/status/1365962052469018626). It's
       | a 90 minute powerpoint presentation with no editing. Shows how
       | powerful building an audience and then selling to them is.
       | 
       | Almost all the content I create is highly technical distributed
       | data blogs and it's allowed me to find open source collaborators
       | and get help on difficult bugs. Having the right audience is
       | awesome.
        
       | eggbrain wrote:
       | On a high level, the author makes some good points -- a lot of
       | remixed content is bad, the quality of the audience matters more
       | than the quantity, a lot of entrepreneurs are just creating
       | courses to help other entrepreneurs pay for classes or create
       | their own courses vs creating an actual more helpful business.
       | 
       | But I feel the author needs to take a few things into account:
       | 
       | 1. "Ok" content opens up the door to "good" content which can
       | help you create "great" content
       | 
       | A lot of reporting is not in-depth investigative journalism, it's
       | basically regurgitating what other newspapers have already said.
       | But in a sense, every reporter "pays their dues" by writing on
       | these type of stories, in the hope that doing a good enough job
       | with that will let them tackle harder stories, and maybe one day
       | the investigative journalism stories that they are actually
       | passionate about.
       | 
       | Really it's about building "street cred". By showing you can talk
       | about soft topics in an effective way, many people will be open
       | for you to talk with them about harder topics, which will further
       | cement your credibility, and then slowly move you up to be a
       | subject knowledge expert.
       | 
       | 2. A ton of "meh" content can many times beat out "great"
       | infrequent content
       | 
       | Ideally, you would put out great content, all the time. But since
       | many entrepreneurs can't budget for that (takes too much time /
       | energy / money), putting out any content at all can still be
       | beneficial, and can be another entry point for people to find
       | you, discover you, help elevate your product, and give you more
       | of the time / energy / money needed to make better content.
       | 
       | 3. It's easier to get Elon Musk/Paul Graham in your followers
       | with a large network than a small one.
       | 
       | In the example in the blog post, the author compares 2000
       | followers of mostly beginner entrepreneurs to one with just Elon
       | Musk/Paul Graham in their followers, the latter of which is
       | obviously more beneficial.
       | 
       | But to take a step back, how would that have happened? For Elon
       | Musk/Paul Graham to be a follower, they would need to know about
       | you, and recognize you as someone worth following. The most
       | common scenarios might be that they worked with you in the past,
       | or grew up with you. But outside of that, they'd most likely know
       | about you because you were recommended to them from someone else,
       | or they stumbled across you. And for that, you'd most likely need
       | to have a large audience of people that knew about you, so you
       | could eventually get recommended by someone in that audience.
       | 
       | That's not to say that Elon would follow you or you'd get
       | recommended just because you wrote a bunch of articles like "3
       | ways the Electric car is going to take off", but you might have a
       | better chance than if you wrote just 1 very long form piece of
       | content.
       | 
       | 4. Sometimes, people need content "remixed" Sometimes, content
       | only sticks with someone when they are hearing it from the right
       | person, under the right context, under the right conditions.
       | 
       | If I heard a professor explain Artificial Neural Networks, I
       | might not "grep" it, or maybe it only partially sinks in. But
       | when a Youtube video from someone I follow presents the same
       | information to me "remixed" in a way that I am more comfortable
       | with, it sinks in immediately.
       | 
       | The right person saying the right thing at the right time can
       | make a lot of difference.
        
       | CR007 wrote:
       | There's also a degrade in quality as knowledge is summarized over
       | and over. But is not that bad as you wrote, how you pretend
       | people to learn anyway?
       | 
       | Last time I checked there are thousand options for Math books,
       | wonder why they need to be remixing that over and over.
        
         | carmen_sandiego wrote:
         | I don't think they really are remixing it that much. They
         | change problem numberings and the attached online software code
         | for the yearly new edition to prevent students selling their
         | second hand books to each other. Brand new titles about old
         | Math are either trying to solve that problem or join in on it,
         | depending on who is offering it up.
        
       | jameshart wrote:
       | > "In recent years one of the most common pieces of advice for
       | aspiring entrepreneurs has become that you should focus on
       | building an audience. Everyone is screaming it from the
       | rooftops."
       | 
       | No, one of the most common pieces of advice _you have heard_
       | might be that, but by definition, you are only hearing advice
       | from _people who have an audience_. You're in the audience.
       | They're the people you're listening to.
       | 
       | People who have prioritized other things than _building an
       | audience_ don't have much of an audience, so you don't hear so
       | much from them.
       | 
       | The same thing happens in all tech communities, not just
       | entrepreneurship, by the way. Many of the voices in dev Twitter
       | are actually voices in DevRel Twitter, because DevRel requires
       | you to build an audience - while merely being a dev _doesn't_.
       | Same is true of the online security community, or game dev
       | YouTube. The voices you _hear_ , the ones who are telling you
       | 'here's how to get noticed! Make content! Stream on Twitch!' -
       | those people are visible, but not necessarily the right people to
       | emulate unless your goal is... mere visibility.
        
       | camillomiller wrote:
       | Amazing essay.
       | 
       | I found this quote particularly enlightening. It really sums up
       | the feeling I have about a lot of self-proclaimed experts with a
       | social audience. Clubhouse has been the quintessence of it.
       | 
       | "With feel-good platitudes and remixed content you'll only
       | attract fellow beginners. Everyone else recognizes the content
       | immediately for what it is. Hence, the primary value of your much
       | larger audience is that you're able to sell them a "How to grow
       | your Twitter following" Gumroad course for $47."
        
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