[HN Gopher] The Last Message Sent on AIM
       ___________________________________________________________________
        
       The Last Message Sent on AIM
        
       Author : luu
       Score  : 374 points
       Date   : 2021-03-01 06:40 UTC (16 hours ago)
        
 (HTM) web link (justanman.org)
 (TXT) w3m dump (justanman.org)
        
       | gnrlst wrote:
       | I remember the first time I saw my friend use AIM. It was similar
       | to the first time I saw another friend play GTA III. Both times,
       | we were all huddled together, trying to make sense of this mind-
       | boggingly new experience. I miss that sense of wonder.
        
         | after_care wrote:
         | Childhood is fantastic.
        
       | marban wrote:
       | Just recently found that ICQ is still alive or back for what's it
       | worth but after digging around I could still log in with my 5
       | digit UIN. Nice.
        
       | barry27 wrote:
       | i always thought it was _Groucho_ Marx who said that line about
       | fools. Goes to show what I know about the Marx brothers, I guess.
        
       | Aeolun wrote:
       | But did it arrive?!
        
       | FauxDemure wrote:
       | Very fun. AIM was a huge part of my high school existence.
       | 
       | I was absent from AIM for several years, but then my first job
       | out of school (2009) used it as the official chat service.
       | Eventually the corporate overlords brought in a series of other
       | sanctioned chat tools, but most of us kept AIM going to have a
       | backchannel we knew wasn't monitored.
        
       | oneweekwonder wrote:
       | While not AIM, MSN or ICQ. I was surprised that QQ got its own
       | song from a punk rock band in southern africa in 2003[0].
       | 
       | [0]: https://www.youtube.com/watch?v=D0UhZJ_Tca0
        
       | k__ wrote:
       | Where(or when?) was AIM a big thing?
       | 
       | I only knew like 4 people personally who used it. Most people
       | used IRC, MSN, and ICQ, back in the days.
        
         | betterunix2 wrote:
         | Growing up in NYC, AIM was how I communicated with all my
         | friends. It was very popular at the turn of the century (of the
         | 21st century).
        
         | swozey wrote:
         | AIM was all my IRL friends, I met a few people from IRC over my
         | 15+ years on it but ICQ and IRC were "internet friends" to me.
         | AIM was huge when I was in middle/hs in the late 90/2000s.
        
         | twobitshifter wrote:
         | In the US 2002 or so everyone of my friends was on AIM
        
         | icedchai wrote:
         | AIM was big in the late 90's to early 2000's. I still had 2
         | people I talked to on it through 2015 or so.
        
         | egorfine wrote:
         | Depends on the culture. For instance, it wasn't used at all in
         | the ex-USSR back in the day.
        
       | tppiotrowski wrote:
       | One interesting (but probably creepy by todays standards) feature
       | of AIM was that you could put %s anywhere in your profile and AIM
       | would replace it with the screen name of whoever was looking at
       | your profile. An example would be:
       | 
       | %s is my best friend! -> angelc408 is my best friend!
       | 
       | This also worked on links you added to your profile so you could
       | make custom links that would send the user's name to your server
       | to make a simple guest book.
       | 
       | <a href="http://buddytracker.us/?user=%s">Sign my guestbook</a>
       | 
       | I was a sophomore in college when I made a simple guest book
       | service that blew up to over 3 million users in a year. I
       | contemplated dropping out of college my junior year and making it
       | into something more than 20 lines of PHP with a MySQL database.
       | In the end I stayed in school and AIM removed profiles from the
       | desktop client a year later. Dodged a bullet there...
        
       | mjevans wrote:
       | This is why it's important, as a group, to roll your server. Own
       | the infrastructure of communication and discourse. To utilize
       | open standards for which you or anyone else can create and run
       | their own server, or client.
       | 
       | Protocols should also evolve, or have organized successors over
       | time. If you do provide backward compatibility, please do the
       | best reasonable effort at making backward features work.
        
         | gkoberger wrote:
         | I feel like someone stopping maintenance of a private server is
         | way more likely than the most popular chat client at the time
         | shutting down eventually.
         | 
         | In your mind, who in 2017 was still using AIM, blissfully
         | unaware of the shutdown, only to be met with an error page and
         | the loss of their friends forever?
         | 
         | I'm sure most people are like me... over a decade ago, my AIM
         | friends mostly migrated to text messages (and a few to FB
         | Messenger), and any impending doom of those two protocols will
         | be long-preceded by us having already gone somewhere else.
        
           | jlkuester7 wrote:
           | > I feel like someone stopping maintenance of a private
           | server is way more likely than the most popular chat client
           | at the time shutting down eventually.
           | 
           | I have been hosting my own Matrix homeserver and my 4+ years
           | of service life seems to be longer than 80% of Google
           | services... :)
           | 
           | (Admittedly I am just joking with this apples-to-oranges
           | comparison, but sometimes it sure does feel like major
           | corporations are trending towards shorter and shorter service
           | lifetimes for their offerings... and this is coming from
           | someone who rode the Google+ train all the way to the last
           | station!)
        
           | garbagetime wrote:
           | I think GP was suggesting each person runs their own
           | computer. So,
           | 
           | >someone stopping maintenance of a private server
           | 
           | Would only mean that that specific person was unreachable.
           | Everyone else could carry on like nothing had happened.
        
           | sp332 wrote:
           | But the server would be less likely to shut down while there
           | are poeple actively invested in it. With a smaller group, the
           | maintainers can be held more accountable.
        
           | berkes wrote:
           | > like someone stopping maintenance of a private server is
           | way more likely
           | 
           | But the chance that thousands of someones all stop
           | maintainance of their private servers (at the same time) is
           | way more unlikely.
        
             | robjan wrote:
             | It's still inconvenient. The inconvenience ranges from
             | slightly annoying to "I have lost all my messages and now
             | have to find all of my friends/family/colleagues contact
             | details again somehow".
        
         | comeonseriously wrote:
         | > Protocols should also evolve...
         | 
         | This is why something like Delta Chat is a good thing. Almost
         | everyone has email, so evolving email to include chat is a good
         | thing. Also, it takes chat away from single entities.
        
           | toast0 wrote:
           | > Almost everyone has email
           | 
           | This is certainly not the case. A lot of people whose first
           | and only internet enabled device is a smartphone don't end up
           | creating an email.
        
             | twobitshifter wrote:
             | Isn't an email necessary for a smartphone? I know apple
             | requires one and will create it for you if you don't have
             | it. On Android, do you need a google account with email?
        
               | toast0 wrote:
               | You don't need to login to Google to use an Android. Only
               | if you want to use Google Play.
               | 
               | Either way, you don't need to personally login with your
               | own account. Often, whoever is setting up the phone (tech
               | aware relative or phone store sales rep) for them will
               | login with their account. For android phones, sometimes
               | the people setting it up will just install customer
               | selected apks from a usb drive; whatever version they
               | happen to have, and when (if) those versions expire, come
               | back to the store to update.
        
       | at_a_remove wrote:
       | I recall Yahoo Chat finally shutting down in December of 2012. In
       | a sense, you could see it coming: the messaging protocols were a
       | mess, no real attempt had been made against the spambots, the
       | property was poorly managed during that phase where Yahoo was
       | attempting to date anyone, everyone, in order to fix their lives.
       | 
       | First they killed the user-made rooms, due to some senseless
       | pedo-panic, then some special interest rooms, and finally the
       | service itself, even as some put-upon employee named "Robin" had
       | to write various upbeat missives about Yahoo _improving_ the
       | service on the Yahoo Messenger Chat blog.
       | 
       | You see, they had done one thing really _right_ in the beginning
       | with their chat rooms -- they made a series of location-based
       | rooms, first by continent, then country, then (for the US) state
       | and even occasionally city. So many people either want to talk
       | about what is going on where they live or just talk to locals
       | that this was a great success. And yet ... destroyed. It was
       | indicative of what I had often heard about the company, that
       | there were some brilliant engineers with some great insights, and
       | also that there were just metric tons of business people
       | businessing very hard and capable of driving absolutely anything
       | into the ground because of their inability to leave well enough
       | alone.
       | 
       | It is a little amazing to me that all of these corporations just
       | decided to shutter messaging and chat rooms in lockstep. And I
       | suppose one did it, so they all had to or fall behind something
       | or another.
        
       | pts_ wrote:
       | Yahoo Messenger was my jam so much so that I wanted to be printed
       | on my epitaph "You have been disconnected."
        
       | lwhi wrote:
       | This makes me think of ICQ .. whatever happened to that?
        
         | bombcar wrote:
         | Seems it got sold into Russia where it's still being used.
         | 
         | https://icq.com/mobile/en#ios
        
           | techrat wrote:
           | With caveats. While my UID and password still work, I am
           | unable to change my (horrendously insecure, attackable)
           | password without first providing a phone number.
           | 
           | Given that ICQ's ownership and cooperation with governments
           | both raise questions, I don't think I'm going to be offering
           | up any further information just to preserve a piece of my
           | internet history.
        
             | sn_master wrote:
             | there are as many throwaway phone number sites now as the
             | throwaway email ones..
        
       | waspight wrote:
       | Is there any good documentary out there to relive the msn
       | messenger era? I mean the internet as it was 2005 was pretty
       | different. Miss it.
        
       | juststeve wrote:
       | pour one out for AIM
        
       | twobitshifter wrote:
       | AIM was actually a proto-social network. You had your buddy list
       | and friends group, and a profile you could fill out. Your away
       | message could be used as your status or to tweet your mood.
        
       | pmob241 wrote:
       | Very nice
        
       | toast0 wrote:
       | The shutdown of AIM makes me sad, but I had maybe one holdout
       | contact left (who I still speak with, but on other services).
       | 
       | I'm sure there's all sort of business lessons we could learn
       | here. Among them that an early lead doesn't always lead to
       | lasting success. AIM federated with Apple iChat, Facebook
       | Messenger, and Google Talk, as well as ICQ after they purchased
       | it over the years, but that didn't turn into anything lasting
       | either.
       | 
       | It's probably my bias from working at WhatsApp; but I don't think
       | they did a great job working with mobile, and that combined with
       | lack of support from management killed them when smartphones took
       | over the mobile market. They did have some support for AIM on
       | feature phones, but I think it was all based on SMS, which was
       | costly, and I don't know if they had made a compelling Android
       | app (wikipedia says they did have an Android app; but who knows
       | if it was good); I never ran iOS, so I don't know if their iPhone
       | app was any good, but I never heard from friends with iPhones
       | that they were using it, so I'm guessing not so great.
        
         | smaryjerry wrote:
         | AIM truly became useless. Everyone got phones and texted
         | instead of using computers. AIM was popular before every person
         | had a mobile phone. It wasn't really AIMs fault. Mobile phones
         | came out and they were too slow to have a decent application.
         | For a few years phones didn't have the ability at all to
         | download applications. In that span of time AIM was completely
         | replaced by texting. They may have been starting from zero
         | again by the time iPhone and Android popularized app downloads.
        
           | lotsofpulp wrote:
           | I was using AIM to send SMS to people at some point.
           | 
           | https://www.tech-recipes.com/rx/116/send-sms-text-
           | messages-f...
        
         | lotsofpulp wrote:
         | WhatsApp offered two things for my social graph:
         | 
         | 1) got rid of usernames/passwords. This was a surprisingly high
         | barrier for non tech literate people to pass, and WhatsApp made
         | it dead simple for them to download from app store, install,
         | and start chatting with their contacts.
         | 
         | 2) SMS verification eliminated spam
         | 
         | And the timing was perfect. Data plans and smartphones were
         | just coming into the fore, and WhatsApp popped in as an
         | alternative to the extremely inferior MMS option, and gave
         | people a free way to communicate across borders.
         | 
         | I also remember having trouble sharing contacts prior to
         | WhatsApp, and after WhatsApp, it didn't matter what mobileOS
         | the other person was using, I could just send a contact, and
         | they would be able to add it to theirs. Same with location. And
         | the picture/video sharing was way nicer early on also, albeit
         | heavily compressed, it just worked.
        
           | tda wrote:
           | I recall having MSN on a symbian smartphone just before
           | iPhones even existed. Really cool and all, but I could only
           | communicate to a handful of people with it. SMS was the de-
           | facto only way, always 1-1 and charged per message. Internet
           | 2g/3g was being pushed for low prices (10 EUR/month for
           | unlimited use) but there wasn't really a mass market yet. I
           | could tether my laptop to my phone abut that was really
           | something exceptional, but most people were like "who needs
           | internet on a phone?" Had too look it up, this was just 14
           | years ago.
           | 
           | Then about 6? years ago almost overnight everyone (including
           | mom) had a smartphone with Whatsapp and SMS/MMS was a thing
           | of the past.
        
             | taurath wrote:
             | I bought a helio ocean keyboard phone over an iPhone
             | because it had AIM MSN and YIM while the iPhone did not. I
             | thought it was great.
        
           | iso1631 wrote:
           | > And the timing was perfect. Data plans and smartphones were
           | just coming into the fore, and WhatsApp popped in as an
           | alternative to the extremely inferior MMS option, and gave
           | people a free way to communicate across borders.
           | 
           | The creator of whatsapp built it to help with his
           | globetrotting - so he could set a message saying what
           | timezone he was in so people didn't expect an immediate
           | response. Easy cheap/free method of facilitating cross-border
           | communications was at the heart of whatsapp from the start.
        
       | allan_s wrote:
       | They should have use
       | 
       | > This is Our Last Cry Before Our Eternal Silence
       | 
       | https://infostory.com/2012/01/31/this-is-our-last-cry-before...
        
       | swiley wrote:
       | Do not invest in proprietary services. This is why.
        
       | spike021 wrote:
       | I really miss AIM.
       | 
       | It was the way you knew friends were available to chat. It was
       | much closer to in-person conversation than most media we use
       | nowadays.
       | 
       | It's not uncommon for someone to {iMessage, SMS, FB Message, IG
       | Message, etc.} me while I'm otherwise busy. Then, I need to find
       | a second to let them know of this (unless I either totally drop
       | the ball or consciously decide to not reply). I also need to let
       | them know I'll be free to chat after work, at lunch time, etc.
       | 
       | With AIM, you just logged in and set whether you were available,
       | idle, away, or invisible. Friends knew whether they would disturb
       | you or not.
       | 
       | Not only that but it was pretty much the singular form of instant
       | communication that almost everybody used. Now I have people I
       | reply to on multiple platforms such that we'll even branch off in
       | separate conversations per platform, I only talk to on X, Y, or Z
       | platform, etc.
       | 
       | I'm not one to <Old man yells at cloud> typically but this is one
       | aspect of social media that I think we've lost over the past
       | decade and it really sucks.
        
         | agumonkey wrote:
         | the AIM era suffered from the duplication of messengers. I
         | remember using Trillian to merge aim/icq/msn and later Pidgin.
         | 
         | Also, I forgot how to register on aim but i'm pretty sure it
         | wasn't tied to name or phone number :) such a wild life
        
         | 101008 wrote:
         | I really miss them too. I loved the fact that you had to
         | organize with your friends to connect at the same time to to
         | chat via MSN. I hate the fact that now I am reachable to
         | wherever I am on my phone through Whatsapp. Of course, it has a
         | lot of advantages, but the my nostalgic sides misses the point
         | that I was able to receive messages only if I was on the
         | computer (or if I left it turn it on with the monitor off,
         | without my parents knowing it)
        
         | elcomet wrote:
         | > Then, I need to find a second to let them know of this
         | (unless I either totally drop the ball or consciously decide to
         | not reply).
         | 
         | This seems strange to me. I view IM as asynchronous. If someone
         | messages me while I'm busy, I'll just reply later. And I don't
         | expect people to answer immediatly. No need to sync to chat
         | together (of course if we're both available we can chat in
         | sync).
        
           | beowulfey wrote:
           | yeah, for me treating im as asynchronous is redundant. that's
           | why we had email. aim was a phone call. but i also treat it
           | asynchronous these days and might even step away from a
           | conversation mid thought. i hate when i do it but it's a very
           | bad habit encouraged by the apps. ah well
        
           | foldr wrote:
           | The thing is that this makes it almost impossible to chat to
           | people over text these days. If you try it, it's an
           | infuriating experience where you wait several minutes for a
           | reply every time. In the old days, you could actually have a
           | text conversation with someone on MSN messenger.
        
           | eznzt wrote:
           | I hate that it is asynchronous now. I liked it back before
           | when you talked to someone who was online and you knew he was
           | engaged in the conversation. Now all of that is gone. As you
           | say "I'll just reply later"--I hate that.
        
           | spike021 wrote:
           | Honestly that's my point (and perhaps I should have been more
           | clear about it).
           | 
           | I think in hindsight I vastly prefer synchronous chat- which
           | is why I pointed out in the beginning that AIM was the
           | closest online communication to in-person communication.
           | 
           | With asynchronous communication you do need to be much more
           | proactive in how you handle your 'threads'. As I mentioned
           | before, you need to remember or decide to reply _eventually_.
           | It's also possible that in the meantime your thread
           | (basically 1:1 communication with a person) will fork off
           | (i.e. you share a tweet with someone in Twitter while
           | simultaneously having an asynchronous conversation about some
           | other topic in iMessages).
        
             | addicted wrote:
             | The "asynchronous" chat apps are designed to basically be
             | synchronous. And aggressively so.
             | 
             | That's why you have that aggressive red notification badge
             | with the number of unread messages that your brain requires
             | you to get rid of. That's why when someone sends you a
             | message, the default is to aggressively slide a
             | notification with the message no matter what you're doing.
        
           | batiudrami wrote:
           | IM didn't used to be like that because we didn't have clients
           | on our phones. An "online" status meant that someone was
           | sitting at their computer and happy to chat (or they'd have
           | the client closed).
        
             | guessbest wrote:
             | ICQ was like that since the mid 90's.
        
               | lovegoblin wrote:
               | ICQ had offline messaging, though.
        
             | phire wrote:
             | Or you would set your status to "appear offline"
             | 
             | From memory AIM/MSN didn't even have offline messaging. If
             | someone was offline, you either waited for them to be
             | online, or you would contact them via email/txt/landline.
        
               | toast0 wrote:
               | AIM eventually got offline messaging; I beleive with AIM
               | 6.0 that launched in late 2006.
        
               | phire wrote:
               | I think all my friends had moved to google talk and text
               | messaging by 2006.
        
               | moistbar wrote:
               | I remember AIM having the ability to forward messages to
               | SMS when you were offline, and Pidgin had the ability to
               | "pounce" someone, which would queue up a message to send
               | them next time they logged on.
        
               | breakfastduck wrote:
               | Pidgin - now that's a name I haven't heard in a long
               | time!
               | 
               | Made me immediately think of Adium, which I used to talk
               | on MSM via my mac because the official client was woeful.
        
               | moistbar wrote:
               | Libpurple was friggin excellent.
        
           | iso1631 wrote:
           | Indeed, if I want synchronous chat, I'll make a phone call.
           | If I want a response at some point I'll send a message.
        
             | cjrp wrote:
             | This was talking on the phone for people who don't like
             | talking on the phone. If that makes any sense.
        
               | ModernMech wrote:
               | This makes perfect sense to me. I don't know what it is
               | about talking on the phone, but it's an extremely anxiety
               | inducing experience for me. I'm generally fine with
               | people, but if I have a choice of walking down the street
               | to talk with them in person or call them on the phone, I
               | will make the walk every time.
               | 
               | Best I can figure out it stems from being verbally abused
               | as a teenager when I had a job making cold calls. People
               | are vicious on the phone in a way they never are in
               | person. Some people seem to use strangers on the phone as
               | an opportunity to safely vent whatever pent-up rage they
               | have. And even though people are just as vicious online,
               | it just doesn't have the same bite as it does when it's a
               | human voice filled with rage.
        
               | progman32 wrote:
               | I'm the same way, sans the cold calling experience. Would
               | much rather drive down to talk to someone at the counter
               | vs. calling the business from home.
        
         | hahahahe wrote:
         | When you saw someone on AIM, at least during dialup days, it
         | meant you will get his/her attention. They were logged into
         | engage in real-time conversation. You just don't have that
         | level of communication anymore. Most online conversations are
         | asynchronous.
        
           | stevewodil wrote:
           | There's always https://honk.me/ if you're feeling youthful
        
         | xerxesaa wrote:
         | I feel like this was more due to how we used computers at the
         | time rather than AIM itself. You can still set your status on
         | most messaging platforms, but we're now always online and
         | people assume you'll respond later if you're too busy.
         | 
         | Up until the early 2000's, most people were still getting
         | online using a dial-up connection on a PC. That meant you had
         | to make a conscious decision to get online and block off your
         | phone line for other purposes. At least for me, the very fact
         | that I was online meant that I wasn't busy and was open to
         | chatting with my friends.
        
       | disillusioned wrote:
       | I used AIM to create what had to be one of the earlier live-
       | blogging proofs of concept. It supported live-blogging from my
       | Nokia 3390 dumb phone by virtue of its AIM client (which was
       | literally just an interface to AIM over SMS).
       | 
       | I coupled that with a custom plugin on Trillian (Astra?) to post
       | to an API (API is generous, it was literally just a PHP script
       | that knew to listen for a certain URL variable) which would post
       | to the database, and update the page live. I even gave my friend
       | a different prefix, and then we set up a dueling live-blog screen
       | as we went on the same trip together: me on the left column, him
       | on the right, timestamped, both of us contributing to this blog
       | without easily being able to see the other's posts, since the
       | phone itself didn't have any web capabilities.
       | 
       | I dug into the old database, which I still have banging around
       | somewhere here, and sure enough, the first entry was January of
       | 2005.
        
       | mhd wrote:
       | "@GrimReaper: A/S/L?"
        
       | cbanek wrote:
       | I remember being at work when we turned off Xbox 1 support for
       | LIVE. We had one last Xbox console and we watched it start to be
       | able to not connect. The end of an era.
        
       | dan_m2k wrote:
       | A nice little slice of internet history.
       | 
       | True is the lesson that scale doesn't represent success. I wonder
       | how many of the current tech companies will learn the same
       | lesson, or have we reached a period of maturity where products
       | that don't contribute to the bottom line aren't allowed to linger
       | like this did?
        
         | nly wrote:
         | Did MSN Messenger make money for Microsoft before they bought
         | Skype?
         | 
         | Brand awareness for "MSN" just from MSN Messenger alone must
         | have been massive. I'd be surprised today if half of your
         | average kids using WhatsApp have even heard of Bing or Office
         | 365. Hell, if it wasn't for Xbox Live the same could probably
         | be said for that
        
           | dan_m2k wrote:
           | No idea, but I bet the brand equity created for the MSN brand
           | via MSN messenger was indeed huge across a boatload of
           | international markets.
           | 
           | Seems like a huge amount of wasted traction and momentum for
           | the generation that grew up on MSN messenger, and now might
           | be making purchase decisions where that traction could've
           | been leveraged. It's what any other (non tech) brands do very
           | successfully.
           | 
           | I saw someone repost something from msn.com the other day,
           | and was genuinely surprised to see it was still live.
           | 
           | But, the way that the brand was migrated                  MSN
           | Messenger -> Windows Live Messenger -> Bing (?) -> etc etc
           | 
           | was a shitshow and made death a sweet relief for it.
        
           | nly wrote:
           | I mean the same could be said for the 'Live' brand
        
       | dmingod666 wrote:
       | I have fond memories of the ICQ sound.. hell even mIRC was mind-
       | blowing the first time I saw it... Really? You can talk to
       | strangers in other countries in real time... Wow..
        
         | jugg1es wrote:
         | That is exactly what got me into computers in the first place -
         | real time conversations with people across the world on AOL.
         | Blew my little mind.
        
       | mrweasel wrote:
       | Normally I happy to shutdown services or delete code, less stuff,
       | less stuff to maintain, but something as dear as AIM might be
       | harder.
       | 
       | It's always a little sad to think of something like "the last
       | message sent", but there's also someone, somewhere, with the last
       | commit to the AIM server code. Writing the final AIM server
       | bugfix cannot have been cheerful work, I mean want was the point,
       | the developer most likely knew that the service would shutdown.
        
         | avh02 wrote:
         | One of the first products i worked on was put in to
         | "maintenance" mode for most of my tenure at the same company
         | (we were disbanded and moved to different teams).
         | 
         | I wanted to be the one to shut it down (we knew it was not
         | successful, and i was the last remaining team member) - but the
         | one day i was on sick leave somebody not associated with it was
         | asked to do it.
         | 
         | I was slightly annoyed, but was happier to see it go than to be
         | bothered by somebody else taking it out.
         | 
         | We still celebrated though.
        
       | werber wrote:
       | I remember my use of AIM fading through college. It being used
       | through the message app on Mac made the experience of it going
       | away pretty seemless. I use my text messages through essentially
       | the same application, so in a way it still feels current
        
       | tinco wrote:
       | It was such a senseless destruction. People miss AIM, people miss
       | MSN Messenger and just a couple years later it turned out instant
       | messaging platforms were worth billions.
       | 
       | It's still insane to me these corporations shut down perfectly
       | viable platforms that were still used by millions. The short
       | sightedness and pettiness of these directors is something of
       | legend, I hope there's a chapter about this in new management
       | textbooks, but who knows.
       | 
       | Anyone got a good explanation why it made sense to shut down
       | these services?
        
         | ocdtrekkie wrote:
         | On the contrary, social media and messaging platforms live on
         | trend popularity alone. Features or bulk accounts ever created
         | are mostly meaningless. MySpace stopped mattering once everyone
         | moved to Facebook. These aren't driven by technology, they're
         | driven solely by popularity.
         | 
         | Once people move on, you might as well shut it down.
        
           | after_care wrote:
           | Microsoft rebranded MSN to Lync, Skype and finally to Teams.
           | 
           | AIM could have rebranded with the right product team behind
           | it.
        
             | ocdtrekkie wrote:
             | And lost users every time. Also, you've merged a lot of
             | unrelated products.
             | 
             | MSN was folded into Skype after they bought Skype, a
             | separate company. Lync, a corporate offering with no
             | commonality with MSN, got rebranded Skype for Business,
             | despite no actual relation or compatibility with Skype.
             | Teams has nothing in common with either of the previously
             | described product lines, though Microsoft is going to
             | sunset SfB and push everyone over to Teams, given the
             | success of that product.
             | 
             | Renaming Lync as Skype for Business is actually the only
             | "rebrand" Microsoft did here, and it did nothing to
             | actually increase adoption of that platform, considering
             | Microsoft chose to dump it less than five years later.
        
         | meerita wrote:
         | Truth is, there were chances to renew, rebuild, ressurrect old
         | messaging ecosystems, like ICQ but they sucked so bad it's
         | really hard to take chance.
        
           | adrianN wrote:
           | It was a golden age of instant messaging. You could talk to
           | anybody on any network because multiprotocol clients just
           | worked. I basically gave up on instant messaging because
           | every company now digs deeper and deeper moats around their
           | network.
        
         | loopz wrote:
         | I think the true answer is pretty cut & dry: They didn't sell
         | your data to everyone.
        
         | Jenk wrote:
         | They failed to monetise them. Most chat clients were placing
         | ads to try and generate revenue but I doubt they ever made
         | money from it. From what I remember of the blogs at the time,
         | such as Martin Fowler's stuff on Yahoo! Messenger, the
         | infrastructure was far from cheap, and the protocols were
         | really insecure, too.
         | 
         | I think Facebook was hoovering up a shitton of the messenger
         | traffic very quickly, too, and the traffic on AIM/MSN/etc was
         | dominated by crappy bots sending phishing links.
         | 
         | All in all it wasn't a happy place and I doubt many actually
         | missed them. This is the first link I've personally seen about
         | the nostalgia of IM anyway.
        
           | lordlimecat wrote:
           | Spam was a thing but the clients were lean and fast and
           | ubiquitous across platforms.
           | 
           | Anyone who remembers the various clients can remember that
           | even bloated MSN messenger was far, far faster than Facebook
           | messenger or Teams.
        
           | xenihn wrote:
           | AIM was profitable until the day that it was shut down.
        
             | Jenk wrote:
             | AOL was profitable. I can't find any source that states AIM
             | was profitable.
        
             | sillysaurusx wrote:
             | How?
        
               | [deleted]
        
               | Macha wrote:
               | A lot of ads and not very much ongoing development.
               | 
               | I'm not sure "until the day it was shut down" is totally
               | correct though. AOL were moving from their own data
               | centers to AWS at that stage and AIM was one of the last
               | apps left in, so I find it hard to believe that AIM would
               | still have shown green near the end if the data center
               | costs were spread across the services using them (we
               | didn't have a chargeback model in those days).
               | 
               | I think the decision (I worked at AOL at the time, but
               | far from AIM) to shut it down came down to:
               | 
               | 1. There was no dedicated dev team
               | 
               | 2. Consequently the tech was old and not up to then
               | modern security practices
               | 
               | 3. Even aside from security, it used a lot of in-house
               | tech that other more actively maintained products like
               | mail had migrated from and newer products never used.
               | 
               | 4. Lots of the software it used like OS versions were
               | going EOL
               | 
               | 5. It needed an AWS migration as the data center was
               | shutting down.
               | 
               | 6. It didn't fit with the strategic direction (which was
               | to use revenue from legacy but shrinking businesses like
               | dialup/search/mail to pivot to owned content as a
               | USP/headline piece for the adtech business)
               | 
               | So someone had to make a cost/benefit analysis of
               | shutting it down versus investing enough to bring it up
               | to speed and that's before you even consider the user
               | facing improvements that would have been needed to
               | reclaim market share from Facebook and Skype.
               | 
               | Also number 1 for the user facing improvements would have
               | been "less ads, less intrusive ads" which also would have
               | hurt revenue.
        
         | sandworm101 wrote:
         | >> People miss AIM
         | 
         | I miss how anyone with a packet sniffer could pull entire AIM
         | messages out of the air. Just filter by port number and you
         | could read them like a live chat window. I demonstrated this to
         | a class while at law school. Scared the heck out of everyone
         | who had been using it to pass answers to people when they were
         | called on. (Failure to give a reasonable answer would impact
         | your grade very quickly.)
        
         | everdrive wrote:
         | If AOL or MSN had figured out how to monetize these platforms,
         | they would have ruined them anyhow. They would have been lost
         | in a different way.
        
           | Macha wrote:
           | At least here the move to MSN to Facebook was largely driven
           | by the move to monetise it more. More ads, more features
           | which existed to give them places to show ads (I seem to
           | remember it opening a today screen with news feeds at one
           | point, think they did a twitter style thing with status
           | updates too? Or was that imo?). The pull factor was everyone
           | was on Facebook but the monetisation changes were a big push
           | factor too
        
         | numair wrote:
         | Imagine there was an AOL executive in charge of AIM, and that
         | Mark Zuckerberg offered the guy hundreds of millions of
         | dollars' worth of Facebook stock to hobble efforts to keep the
         | platform relevant. Sounds like a totally crazy conspiracy
         | theory, right? After all, it would have been totally obviously
         | suspicious if someone made hundreds of millions of dollars by
         | simply jumping from one middle-management role to another,
         | right?
        
           | mikeodds wrote:
           | Are you referencing someone specific here?
        
           | polynomial wrote:
           | Even if those rumors are true (and no one has ever seen fit
           | to publish them, so there's that) it wasn't just a single
           | executive that killed AIM, it was multiple points of failure,
           | including keeping it ad-free, which meant it pretty much
           | existed outside AOL's revenue ecosystem, out on its own. And
           | when Appelman & team released their open source version, that
           | was akin to declaring a mutiny at anti-OSS AOL.
           | 
           | Products need internal champions, without which, it doesn't
           | take a conspiracy to kill them, they will just atrophy on
           | their own.
        
             | jaywalk wrote:
             | It's obviously been a long time so my memory could be
             | faulty, but I distinctly remember ads in AIM and installing
             | cracked versions of the client that removed the ads.
        
               | Macha wrote:
               | Yeah, in the last few years there was a big permanent ad
               | at the footer of the contact list, plenty of ads in the
               | web client and I think at one point there were sidebar
               | ads in chat (that last one could have been msn)
        
               | polynomial wrote:
               | JTBC, I meant revenue generating ads, not ads for other
               | AOL products.
        
               | Macha wrote:
               | Maybe they had no inventory in your region, or you're
               | remembering an earlier time? It definitely had auctioned
               | ads in 2014.
        
         | forgotmypw17 wrote:
         | Generally speaking, they were shut down because they were
         | designed in a way that they were centrally controlled by one
         | entity which had the ability to shut them down, just like that.
        
           | dmingod666 wrote:
           | Discord, google chat, WhatsApp slack, Telegram, MsTeams,
           | almost all commonly used chat clients are centrally managed..
        
             | [deleted]
        
             | olivierestsage wrote:
             | Yes, and they work fine for now, but their long-term
             | viability is far from guaranteed for this reason.
        
               | dmingod666 wrote:
               | On a lighter note, "In the long term, we are all dead"
        
         | Spooky23 wrote:
         | Agreed. AOL in particular pioneered stuff like E2E encryption,
         | etc. imo, the early 2000s platforms like AIM, Yahoo, MSN were
         | the pinnacle of the technology, and successors are all worse in
         | material ways.
         | 
         | Today, iMessage is probably the best single messaging platform,
         | which is pitiful because it has key design and UX flaws.
         | 
         | I think in the case of AIM, it existed by virtue of and thrived
         | under corporate neglect. The others withered as the
         | complimentary services withered (Yahoo) or the corporate
         | strategies shifted in inscrutable ways (Microsoft, Google). It
         | was a weird scenario where MS and Goog behaved similarly...
         | Microsoft with their mysterious purchase and subsequent neglect
         | of Skype and Google with their drunken monkey product
         | management process.
        
           | easton wrote:
           | What are your UX flaws with iMessage? The reason why I like
           | it is because it's got good UX (except when a message doesn't
           | send for no reason), but if there's something I'm missing out
           | on in other messenger apps...
        
             | Spooky23 wrote:
             | Notable gaps:
             | 
             | - Only available on iOS and MacOS
             | 
             | - Copy and paste is unreliable on both iOS and MacOS
             | 
             | - Plugins don't exist on MacOS
             | 
             | - Lots of fail scenarios for phone number switching.
             | 
             | - You cannot control encryption outside of the AppleID
             | ecosystem (AIM supported user certificates)
             | 
             | - You cannot control identity for a corporate device,
             | unless you use Azure AD.
             | 
             | That said, it's a great service that I use every day. But
             | it could be better. Facetime is way worse and more
             | disappointing from an Apple POV.
        
             | lilactown wrote:
             | (not the OP) two big UX gripes I have with iMessage:
             | 
             | 1) For some reason, photos take forever to be received (and
             | sometimes are not received at all) when I send them to
             | certain people. Best I can tell is they're using older
             | devices and/or are in poor reception.
             | 
             | This + I can't send a photo with a message attached means
             | that I'll send the photo, then a message with context, but
             | the person never receives the photo so it's confusing.
             | 
             | 2) There is no clear way to dismiss messages from the list
             | of conversations without deleting them. It makes it hard to
             | find conversations later when I have to scroll through a
             | bunch of stuff I don't care about, but may want to search
             | later.
        
             | tantalor wrote:
             | As an Android user, the most obvious flaw of iMessage is
             | incompatibility.
        
             | Andrew_nenakhov wrote:
             | I'd say not being able to message ~85% of smartphone users
             | is a pretty big UX flaw.
        
               | ulfw wrote:
               | That's not bad UX. That's a product limitation (a
               | conscious one I might say).
        
               | Andrew_nenakhov wrote:
               | This 'product limitation' makes user experience worse.
               | Actually, it makes it unusable for most users.
               | 
               | Whether this limitation is intentional is irrelevant, the
               | UX is still bad.
        
               | Terretta wrote:
               | It's also not the case that there is such a limitation.
               | 
               | https://support.apple.com/en-us/HT207006
               | 
               | A single contact / conversation can even mix and match.
        
               | Andrew_nenakhov wrote:
               | Are you really suggesting that SMS fallback is a good
               | enough way to message people in 2021? How about sending
               | them a video? Location? Voice message? MMS? Does this
               | crap ever work?? (In my country it doesn't work between
               | operators and costs EUR.5 for one message)
        
               | Terretta wrote:
               | You can message 100% of all smartphone users, it
               | magically delivers as SMS. Also supports group chats with
               | regular SMS users. Also supports MMS with them.
               | 
               | Given this pretty graceful degradation, what do you mean
               | by not being able to message 85% of smartphone users?
        
               | axaxs wrote:
               | Eh, that's terrible UX for everyone involved.
               | 
               | I'm more or less OK with the idea of Apple not developing
               | for other platforms. However, they are actively hostile
               | to anyone who has offered and tried to get interop
               | working on other platforms, which is really a shame.
        
               | kumarharsh wrote:
               | I don't know about other countries, but in India at
               | least, SMS's are generally paid and won't send if you
               | don't have balance.
               | 
               | While WhatsApp/Telegram messages are actually free if you
               | have got data.
               | 
               | And nowadays I get absolutely zero SMS's from people. All
               | senders are now just bots and notification services.
        
               | Andrew_nenakhov wrote:
               | You really can call SMS a 'graceful degradation' while
               | keeping a straight face? I call it intentionally
               | crippling communication capabilities. Also, just say no
               | to walled gardens.
        
             | lordlimecat wrote:
             | Isn't there a significant UX trap in moving an imessage
             | enabled SIM over to an android phone?
        
               | Terretta wrote:
               | The SIM isn't iMessage enabled. The number is registered
               | as a symbolic iMessage ID. That can be fixed.
               | 
               | Here's how to handle that before you move:
               | 
               | https://support.google.com/android/answer/6156081?hl=en
               | 
               | Here's how to deregister that later:
               | 
               | https://selfsolve.apple.com/deregister-imessage/
               | 
               | Basically just SMS 2FA showing you control the number to
               | deregister.
        
         | [deleted]
        
         | ThePhysicist wrote:
         | I think it's as you said, corporations didn't recognize the
         | economic value of chat platforms back then. I think they were
         | mostly focused on "Web 2.0" stuff so they probably tried
         | putting all of their resources into that. You often see
         | companies axe perfectly good business units just because they
         | have a slightly lower margin or contribution to overall
         | revenue, as they think putting the people from those units into
         | the "cash cow" units will be better for the profit line (and it
         | often is). We can see Google doing this over and over: They
         | actually create a lot of nice products that could be profitable
         | on their own, but since the main Google products are just
         | making much more money per employee it still makes sense for
         | them to axe the small "winning products" and have almost
         | everyone work on the big winners.
        
           | a-dub wrote:
           | I think AIM is a little different... It was born out of the
           | original AOL dial-up walled garden service where they built a
           | bridge to the Internet where people could download standalone
           | clients and communicate with themselves and old school AOL
           | subscribers. I don't know the internals, but I do know that
           | much of the original AOL backend existed at least through the
           | early 2000s which provided the instant messenger and
           | authentication services [0]. It wouldn't surprise me if they
           | were shutting down all of that infrastructure which I'm sure
           | had a non-trivial cost to operate.
           | 
           | I think the thing to keep in mind is that running centralized
           | backend infrastructure (ie; store and forward, user state,
           | directory) for an instant messaging service is not cheap and
           | if the platform is open and allows for user supplied clients,
           | there's almost zero direct monetization opportunity without
           | stepping into unethical privacy breach territory. That means
           | they're relegated to just pushing a brand, and it seems like
           | a very expensive way to do that. Moreover, AOL transitioned
           | in its later years into a digital journalism company, and as
           | far as I know AOL itself as a consumer brand disappeared.
           | 
           | [0] Worked on a whitebox set top box browser platform (ala
           | Android) in the early 00s specifically with AOL as a client.
           | Amusingly, the big feature they were trying to push was
           | onscreen chatrooms for people who were watching the same
           | thing live, which I guess if you think about it may have led
           | to ways to monetize chat.
        
             | ballenf wrote:
             | > stepping into unethical privacy breach territory
             | 
             | Given oath's laughable privacy policy, I'm not sure any
             | stepping would be required.
             | 
             | Granted the shutdown came before the Verizon/Oath takeover,
             | but somehow I doubt the decision came down to "we could
             | make a lot of money off this, but it will require
             | relaxation of privacy practices, so we'll just shut it down
             | instead."
        
             | icedchai wrote:
             | Too bad they didn't open source it. I'm sure most of the
             | costs were in the employees required to operate and
             | maintain the system. I am skeptical the infrastructure
             | itself was that expensive, unless they were forced to keep
             | it running on obsolete hardware. 90's tech is generally
             | pretty light weight...
        
               | deaddodo wrote:
               | > unless they were forced to keep it running on obsolete
               | hardware.
               | 
               | If you read blog posts and the like from people involved
               | in those projects (MSN Messenger and AIM/ICQ,
               | specifically); the companies would take advantage of
               | protocol updates or other scheduled downtime to failover
               | to newer hardware. So I doubt they were ever stuck on any
               | "obsolete hardware".
        
           | josephg wrote:
           | > We can see Google doing this over and over: They actually
           | create a lot of nice products that could be profitable on
           | their own, but since the main Google products are just making
           | much more money per employee it still makes sense for them to
           | axe the small "winning products" and have almost everyone
           | work on the big winners.
           | 
           | Even 10 years ago they've been very explicit about this
           | strategy internally. Management talks about it as "putting
           | more wood behind fewer arrows".
           | 
           | Its somewhat self reinforcing. I didn't try Google Inbox
           | because I was sure it would be axed in a couple years anyway.
           | (And I was right.) The more people make that same assumption,
           | the fewer people try anything new from Google. And the worse
           | any new products' metrics are - which in turn makes google
           | axe more otherwise good products.
        
             | [deleted]
        
             | george3d6 wrote:
             | You may not be the target audience though, the target
             | audience are probably people that aren't yet "bough into"
             | the google ecosystem. So they are unaware of this axing
             | policy. Anyone logging into chromium, using gmail and
             | google calendar and an android device is already "theirs".
             | 
             | What they want is to increase the share of people that are
             | in the MS ecosystem (and presumably also OSX ecosystem, but
             | that's mostly a status signaling thing, so the strategy
             | there is probably different).
        
               | addicted wrote:
               | You will be surprised how many people are indeed aware of
               | Google's axing policy, if not even consciously.
               | 
               | The reality is that so many of them have been burnt by
               | Google. Picasa was an extremely popular photo management
               | platform used by many. Google Play Music was extremely
               | popular. Google Plus was not exactly popular but touched
               | nearly every Google user, was highly promoted, and then
               | disappeared. And then you come to the massive list of
               | chat and calling apps that Google has arbitrarily spun
               | up, promoted, and then killed.
               | 
               | But even if we go with the idea that regular people are
               | unaware of Google's tendency, even subconsciously,
               | there's also the fact that the way most products become
               | popular is through a smaller subset of influencers. And
               | tech influencers, almost necessarily, are almost
               | certainly aware of googles tendencies.
        
               | deaddodo wrote:
               | > Google Play Music
               | 
               | This one irritates me most. GPM was mature and
               | required...what? Minimal maintenance at this point?
               | 
               | But no, how about we completely rebuild a music service
               | on top of YouTube, miss a bunch of minor simple features
               | that every streaming service offers (you know, like save
               | current playlist/radio as Playlist) and FORCE every user
               | over to this far inferior service.
               | 
               | At least with transitions like MOG->Beats->Apple Music,
               | it made since as the entire corporate entity changed. But
               | Google just...literally can't invest in anything that
               | takes a small ounce of manpower to manage.
               | 
               | At this point, OP is correct. The Google "curse" is well
               | known and few people trust their whim-products, no matter
               | their investment/marketing budget.
        
               | echelon wrote:
               | > Google Play Music
               | 
               | The perfect music service and discovery engine. Axed for
               | no cause.
               | 
               | I don't like Spotify or Pandora, and I'm filled with
               | seething hatred for Youtube Music. I keep trying to use
               | it, but it's horrible and doesn't play what I want to
               | listen to. How can you design an app that's so bad that
               | it actively does what you don't want?
               | 
               | YouTube Music plays _meme videos_ [1, 2] in my
               | alternative music stream. And anime music I listened to
               | ten years ago in the middle of my EDM. Seriously what the
               | fuck, Google? I never asked to mix my YouTube viewing
               | experience with my music tastes.
               | 
               | For the first time in my life, I've stopped listening to
               | music. I want to go back to managing my own highly
               | curated playlists, but it's too much work to set up.
               | 
               | [1] https://www.youtube.com/watch?v=Kxp8qPEwSXM
               | 
               | [2] https://www.youtube.com/watch?v=jofNR_WkoCE
        
               | dTal wrote:
               | >For the first time in my life, I've stopped listening to
               | music. I want to go back to managing my own highly
               | curated playlists, but it's too much work to set up.
               | 
               | I'm sorry, I'm sympathetic to your main point but this
               | reads to me as... silly, to put it lightly. Google made
               | you _give up on music_? You could do nothing but play CDs
               | and still have _absurdly_ more access to music than
               | anyone in history. Music has literally never been more
               | abundant, discoverable, and obtainable than it is today.
               | The technology to replay it has never sounded better for
               | a given price, and never been more ubiquitous. Neither
               | has the tech to _create_ it - there is an incredible
               | Cambrian explosion of musical styles happening right now,
               | as more people than ever before have access to studios
               | and are using the internet to borrow and remix each other
               | 's work in interesting ways. This is an _incredible_
               | golden age for music. And you can 't be bothered because
               | Google axed a product? Can't even be bothered to do it
               | the old way?
        
               | ddingus wrote:
               | Force...
               | 
               | Yeah, I am not going to use the new thing at all. Will go
               | the same way the last new thing did.
               | 
               | Repeat this a few times and users are seeking. I am.
        
               | hobs wrote:
               | This was the one digital service I was happy to pay
               | google for and caused me a 100% ban on their consumer
               | services going forward.
               | 
               | Google music hadnt changed in a few years, so of course
               | we need to get a promotion by destroying it and replacing
               | it with something that might grow faster but definitely
               | wont.
        
               | WorldMaker wrote:
               | Microsoft gets a lot of flak for their endless rebrands,
               | but its not like they rewrote Lync from scratch when they
               | renamed it to Skype for Business. Google seems to have
               | adopted a similar marketing-driven rebrand culture
               | ("Google Play is a confusing brand and right now consumer
               | confidence is in the YouTube brand, we should move our
               | media streaming holdings to the YouTube brand") but
               | confusingly adopted it as yet another excuse to generally
               | rewrite the apple pie from scratch instead of just
               | renaming things that aren't broken.
        
               | dragonwriter wrote:
               | > but confusingly adopted it as yet another excuse to
               | generally rewrite the apple pie from scratch instead of
               | just renaming things that aren't broken.
               | 
               | I think that inverts history. The YT Music implementation
               | and brand existed long before the decision to replace GPM
               | with it. The branding decision followed most of the
               | reimplementation, it didn't provide an excuse for it.
               | 
               | Google has a strong tendency to have multiple parallel
               | offerings in a field for a while before consolidating
               | them (and, also, a history of botching the
               | consolidation.)
        
               | WorldMaker wrote:
               | My impression from second and third hand sources was
               | still that YT Music implementation and brand was after
               | GPM was asked to "code freeze" and the team directed to
               | other projects (including some to YTM). That the products
               | stood side-by-side for so long is only further indictment
               | on the rewrite-the-world approach that it took them so
               | long to reach "feature parity" enough that they felt
               | comfortable sunsetting GPM, well after the writing had
               | been on the wall, the development ended, and the
               | marketing decision to change brands had been handed down.
               | 
               | The multiple parallel offerings thing is of course its
               | own problem that seems to often indicate communications
               | issues up/down the decision chains, but specifically with
               | reference to GPM/YTM I heard it was more a symptom of a
               | rewrite than one of those communication breakdowns.
               | Though again, that's only from impressions I got from
               | scuttlebutt I heard second and third hand.
        
               | roywiggins wrote:
               | My grandmother mourns Picasa and PicasaWeb _to this day_.
        
               | ballenf wrote:
               | My father was so proud of having uploaded all his music
               | to Google Play. It was the single largest source of
               | loyalty for him to Android over iPhone. With the iPhone's
               | missing back button being second.
               | 
               | And since Hangout chat used to be integrated with gmail,
               | many a gmail user saw deprecation notices for ages now.
               | And terribly unhelpful deprecation notices at that. They
               | basically said something like "I'm going to stop working
               | soon. You should do something about that."
        
               | deaddodo wrote:
               | To be fair, the music he uploaded does transfer to
               | YouTube Music; but that doesn't help that it's a far
               | inferior streaming platform.
        
               | ssully wrote:
               | I was surprised when my Dad, someone completely detached
               | from the tech world, brought up Google's tendency to
               | cancel stuff. He was a Google Music subscriber and still
               | uses Chromecast Audio. Last year he tried buying another
               | Audio device to discover it was discontinued, and then
               | over the summer got notifications related to Music being
               | cancelled. He was super disappointed!
               | 
               | In January he started looking into getting some IoT
               | cameras for his house (a doorbell and something for the
               | backyard, nothing crazy). He was looking at Nest, but the
               | moment I mentioned Nest is owned by Google, he stopped
               | looking at their products.
               | 
               | Cancelling products and services that people use and rely
               | on leaves a bad taste in people's mouths. I used to
               | excuse it, but in the last 5-6 years Google has done away
               | with about 4-5 services that I used daily. It's honestly
               | too much and I won't put the time into using their
               | products anymore.
        
               | abrookewood wrote:
               | I honestly think that this attitude to shutting things
               | down, plus their piss-poor customer service, is killing
               | any chance that Google Cloud has of succeeding. I'm just
               | not willing to invest any time into the Google ecosystem
               | where there's a high chance that the service will be
               | discontinued or I'll get locked out of my account.
        
               | mjcohen wrote:
               | We still use Picasa on Windows 7 & 10 and Mac OS X. It
               | works easily on 10.13 (High Sierra) and with some
               | annoyance on 10.14 (Mojave) (requires clicking 5 times on
               | complaining popup when starting, then runs fine).
               | 
               | A good incentive not to upgrade.
        
           | soneca wrote:
           | I see Google also axing small winners in order to have people
           | working on big _bets_. Undermining and then axing Orkut and
           | then trying to create Google+ never made sense to me. A lot
           | of non-brazilians non-indians (that didn't use or even knew
           | Orkut) defended the decision at the time, but I think history
           | showed it was a bad bet.
        
             | tinco wrote:
             | For sure, I think directors simply didn't understand how
             | online communities worked. Facebook must have been the
             | first company to fully realise this, buying both Instagram
             | and WhatsApp but not attempting to internalize their
             | communities under the Facebook brand. It would've been pure
             | capital destruction if they had done that.
             | 
             | I'm pretty sure they're going to have to write off the
             | whatsapp investment. At least Instagram has a viable
             | standalone business model. They'll lose the Whatsapp
             | userbase at the drop of a hat, and it's already hard to
             | monetize to begin with.
        
               | selestify wrote:
               | As someone who doesn't understand either, how do online
               | communities work?
        
               | loopz wrote:
               | You build something addictive and "social".
               | 
               | Now how you sell user data is the Billion dollar
               | question.
        
             | WorldMaker wrote:
             | In the US, Reader had a huge social community. It wasn't
             | just Orkut that had a large existing social community they
             | could have leveraged instead of alienated, but the folks in
             | charge of Google+ did not understand (presumably because
             | they weren't RSS readers, presumably because they weren't
             | from the communities where Orkut became popular).
        
             | ridaj wrote:
             | I wouldn't romanticize Orkut. It wasn't that great and I
             | think Facebook would've steamrolled it all the same, much
             | as it did numerous other regional social networks around
             | the world.
        
               | soneca wrote:
               | I think the causality is that it was not great because
               | Google did not care about improving it. So it got stuck
               | in time and then Facebook kept improving. Even a strategy
               | of copying Facebook's innovations (like FB does in
               | Instagram and WhatsApp) would an improvement.
               | 
               | Of course we will never know, but I think that betting on
               | Orkut would have a better chance of facing Facebook than
               | starting from scratch with Google+
        
         | mrfusion wrote:
         | What's the story behind that? You're right, that's astounding.
        
         | agumonkey wrote:
         | Another point of surprise is that these things grew somehow
         | organically. Nobody went onto AIM or MSN because it's gonna
         | revolutionize anything, it was just a simple need, simple
         | programs.. no biggie. They're gone and now it's replaced by
         | things that try to be grandiose and keep changing every year
         | (or die ala Google) because the big new model is not right and
         | they have a new big idea to chase.
        
           | xwolfi wrote:
           | Well there is a big innovation in the business model,
           | something MS missed, that the internet could be cheap on good
           | phones and that chat apps could replace expensive SMSes. In
           | fact, in France where SMS were free very early,whatsapp
           | failed to pierce for much longer than elsewhere to a point
           | the EU blamed our telecom companies from blocking innovation
           | by being too cheap.
           | 
           | MSN was a stupid senseless loss for a long while nonetheless,
           | even in France, as Facebook took time to regrow the networks
           | already made via MSN.
        
             | unethical_ban wrote:
             | >the EU blamed our telecom companies from blocking
             | innovation by being too cheap.
             | 
             | A source would be nice, but I completely believe it - and
             | it's infuriating. "The government is so effective,
             | capitalists have nothing to improve in order to line their
             | pockets!"
             | 
             | It's what the GOP wants to do to municipal broadband
             | service in the US.
        
         | brmgb wrote:
         | > It was such a senseless destruction. People miss AIM, people
         | miss MSN Messenger and just a couple years later it turned out
         | instant messaging platforms were worth billions.
         | 
         | > It's still insane to me these corporations shut down
         | perfectly viable platforms that were still used by millions.
         | The short sightedness and pettiness of these directors is
         | something of legend, I hope there's a chapter about this in new
         | management textbooks, but who knows.
         | 
         | It's not short sightedness. It was perfectly reasonnable to
         | close these plateforms (in so much as they were closed -
         | Microsoft folded MSN into the Lync and Skype brands and rather
         | successfully sold it to pro users). They were never going to
         | make money with them as they were. You are just missing that
         | modern instant messassing plateforms have little in common with
         | AIM and MSN.
         | 
         | If you look at what is valuable today, you have on one side
         | WeChat and Whatsapp who took over the _mobile_ space and are
         | extremely valuable in emerging countries where text messaging
         | became the main point of entry for conducting business and
         | mobile payments. On the other side, you have Slack which use is
         | centered around chat rooms and collaboration rather than direct
         | messaging and whose popularity grew mainly on the shifting
         | habits of a generation used to communicate via text, habits
         | taken on smartphones. Then again, Microsoft was quick to reuse
         | the infrastructure they already had to launch Teams which is
         | very successful.
         | 
         | So, unless you could foresee the emergence of a mobile first
         | world, it completely made sense to pivot these services towards
         | paying customers.
        
           | grumple wrote:
           | It would not have been very difficult to pivot AIM into
           | making money. First you add social media style profiles, then
           | ads, then integrations, then feeds... none of this would have
           | relied on mobile. Facebook didn't rely on mobile for many
           | years after formation - the iPhone came out a couple of years
           | after facebook did, and it took a few more years before
           | smartphones saturated the market.
           | 
           | Of course, it's easy to say this today having seen the
           | result. But aol in particular was familiar with ad-driven
           | business; they should have had the appropriate resources to
           | anticipate the potential of their businesses.
        
             | brmgb wrote:
             | Facebook didn't have chat functionnalities until four years
             | after it's started. AOL might have been able to enter the
             | social network market at the time but the link with instant
             | messaging was far from obvious then.
        
               | Izkata wrote:
               | Facebook chat seems to have been created in 2008, but I'm
               | pretty sure AIM had chatrooms when I was in highschool,
               | which would put it at pre-2006. Not exactly the same
               | thing, but the foundation was already there - AIM already
               | had user-made profiles as well.
        
               | okprod wrote:
               | Yea I used AOL chatrooms and then AIM chatrooms in the
               | late 1990's into the 2000's. I liked that AIM allowed you
               | to connect with strangers who may have had similar
               | interests but were outside your network (unlike
               | Facebook). A few people I met on AOL/AIM have become good
               | friends IRL, and my cousin and a couple others I know met
               | their future spouses on AIM.
        
             | cmonagle wrote:
             | It's worth noting that AIM did make several attempts to
             | integrate social media features, admittedly a bit late (the
             | same year Facebook launched Chat).
             | 
             | https://mashable.com/2008/05/19/aim-bebo-integration/
        
               | thesuitonym wrote:
               | I believe AIM tried this more than once, and every time
               | it was laughed out of the room. Nobody wanted it.
        
           | user3939382 wrote:
           | > You are just missing that modern instant messassing
           | plateforms have little in common with AIM and MSN.
           | 
           | I'm not sure I follow your reasoning. AIM could have created
           | a great mobile app with new features a la whatsapp et al, a
           | new OSCAR protocol that was backwards compatible, and had a
           | huge base of mobile users.
           | 
           | Hindsight is 20/20, but it sounds like you're saying that
           | even with hindsight closing AIM was the right call.
        
             | brmgb wrote:
             | > Hindsight is 20/20, but it sounds like you're saying that
             | even with hindsight closing AIM was the right call.
             | 
             | It was the right call. AIM was losing money with no obvious
             | way to monetize it. AOL was not in the same position than
             | Microsoft was. They had little experience selling to pro
             | customers and they were bleeding users to Google Talk and
             | Facebook Messenger at the time.
             | 
             | Even knowing that the mobile market would explose in
             | popularity, it is far from obvious that AIM would have even
             | been positionned to benefit from it. Google Talk was really
             | popular then and notoriously failed to convert that into a
             | leading position in the mobile market.
        
               | bonaldi wrote:
               | AIM was one of the very first apps on the iOS store --
               | right out the gate. They could have sold it for $0.99 and
               | seen how that went -- it went surprisingly well for
               | WhatsApp, after all.
        
               | trhway wrote:
               | >they were bleeding users to Google Talk and Facebook
               | Messenger at the time.
               | 
               | it was basically explicit transfer of the core value -
               | user graph - from AOL to FB which probably doubled or
               | tripled the FB graph at the time. The "small deal" and
               | the modest "linked" below are kind of euphemisms
               | describing the full buddies list import and thus sucking
               | AIM dry if i remember correctly:
               | 
               | https://marker.medium.com/the-untold-history-of-
               | facebooks-mo...
               | 
               | "During his time there, AOL wound up doing a small deal
               | with Facebook that linked AOL Instant Messenger to
               | Facebook's website. But the biggest outcome of the deal
               | was the connection Palihapitiya formed with Mark
               | Zuckerberg."
               | 
               | So the GP{3} saying "short sightedness and pettiness of
               | these directors is something of legend" is very wrong. As
               | you can see they played very long and successful game,
               | just not the game you'd have expected them to play :)
        
         | u801e wrote:
         | And these messaging platforms did not require an exorbitant
         | amount of computing resources to run. They were responsive to
         | keyboard input (no signficant lag), and, as I recall, allowed
         | one to keep a local log of messages sent and received.
        
         | sombremesa wrote:
         | Reminds me of the time I read about someone inheriting six
         | figures worth of Apple shares from their grandparents (who had
         | an excellent cost basis, of course) and immediately selling it
         | all to 'diversify'.
         | 
         | It's not always easy to understand the long term benefits of
         | holding on to 'risky' positions, and conventional 'wisdom'
         | often steers you away from it.
        
           | raldi wrote:
           | Wouldn't this be equivalent to someone who inherited six
           | figures in cash and failed to immediately use all of it to
           | purchase Apple shares?
        
             | tinco wrote:
             | This is the opposite, the big companies closed their
             | messaging platforms because they wanted to shed low
             | performing departments and consolidate, instead of
             | maintaining them and keep attempting to make them florish
             | which would be a form of diversification.
        
               | raldi wrote:
               | Right. And the analogy also fails because buying Apple
               | shares is as easy as selling them; what makes the
               | destruction of all the original IM platforms so dumb is
               | that it's a one-way move. Once you shut one down, there's
               | no Ctrl-Z.
        
           | roland35 wrote:
           | I think that was the correct call - hindsight is always
           | easier to identify great stocks! In 2010, before I believed
           | in index funds, I had an extra $1k and I was debating to put
           | it in AAPL or this new thing I heard of called bitcoin. I
           | ended up buying apple, and sold it after it doubled thinking
           | I did great... Certainly not a bad outcome but it just goes
           | to show how hard it is to predict anything.
        
         | culopatin wrote:
         | I'm still pissed that MSN Messenger died but the hot garbage of
         | Skype continued. I wish the pick for in org chat was MSN and
         | not Skype. Back in 2004 we had chat history, now MS had to come
         | up with the behemoth of Teams to provide that feature.
         | 
         | All we needed was msn on Android and iPhone with cloud backup
         | of chats, that's if.
        
           | brmgb wrote:
           | Lync was MSN and was fairly popular and Skype for business
           | was an evolution of the Lync client not the Skype client. So
           | Microsoft did actually pick MSN. They just kept the stronger
           | brand. Also it always had chat history.
           | 
           | Teams is a different beast and a natural evolution. It's
           | mostly centered around meetings and group chat which makes
           | sense because that's what pro users actually want.
        
             | mjcl wrote:
             | Skype for Business / Lync was originally called Office
             | Communicator and has always used SIP for client/server
             | communications.
        
           | Nextgrid wrote:
           | Don't worry, they ruined Skype too.
           | 
           | It used to be great and the P2P nature of it meant that file
           | transfer speed, call quality & reliability was down to your
           | network connection, something that you _can_ control and fix
           | should it be bad.
           | 
           | The clients also used to be beautiful, both on Windows and
           | Mac. They replaced both with an Electron abomination.
        
             | causality0 wrote:
             | Don't forget that if you accidentally merged your Microsoft
             | account with your old Skype account you could lose all the
             | contacts. I lost several gaming buddies that way when I
             | didn't have alternate contact info.
        
         | polynomial wrote:
         | AIM shutdown on Dec 15, 2017. This doesn't seem all that short
         | sighted to me. More like legally blind.
        
       | etherwaste wrote:
       | You can still use AIM classic through Aim Phoenix.
       | 
       | http://iwarg.ddns.net/phoenix/index.php
        
       | rglover wrote:
       | This just reminded me of my first online girlfriend I met on AIM.
       | I think I was 12-13 and I socially engineered an AT&T operator
       | into letting me bill long-distance call charges directly to my
       | parent's house by pretending to be a traveling salesman.
       | 
       | It was an enlightening moment about the fragility of human-
       | fronted systems. $1,200 later and a disconnected phone
       | line...let's just say they weren't thrilled.
       | 
       | I also got my parent's AOL account suspended in 1995 when I
       | decided to repeat this
       | (https://www.youtube.com/watch?t=115&v=Erl-Uk8-Xr4&feature=yo...)
       | in the AOL kids chat.
       | 
       | I really, really miss the early internet.
        
       | CGamesPlay wrote:
       | I was browsing through a backup of an old computer that ran
       | Pidgin and had chat logging on. One of the last AIM messages I
       | ever received went like this:                   Conversation at
       | Mon Jan 15 01:16:36 2007         (01:16:36) Megan: omg it's ryan.
       | (01:17:41) Megan: and then in time...         (01:17:53) Megan:
       | the friends faded away         (01:18:14) Megan: and the instanst
       | IMs that'd open were deleted         (01:18:28) Megan: and
       | responses never came         (01:18:39) Megan: and then never
       | even talked anymore         (01:18:50) Megan: and then hadn't
       | hung out in forever         (01:19:02) Megan: ...but it was ok.
       | (01:19:09) Megan: because that is life.         (01:19:28) Megan:
       | and she was thankful for the past they had,         (01:19:38)
       | Megan: even if there was no present.         (02:31:57) Megan has
       | signed off.
       | 
       | (best read while playing Vangelis - Tears in Rain)
        
         | voldacar wrote:
         | beautiful!
        
         | juststeve wrote:
         | what year though?
        
           | loeber wrote:
           | > Conversation at Mon Jan 15 01:16:36 2007
           | 
           | 2007.
        
         | johnchristopher wrote:
         | This puts some perspective on the Signal/Matrix/whatever with
         | their persistent history and the number of comments around here
         | about how it's unacceptable to lose messages and history while
         | in fact we are sometimes guilty of missing on them from our own
         | negligence.
         | 
         | Connecting people is a great achievement of Internet. And it
         | has been done many times.
        
         | saberdancer wrote:
         | Did you get back to Megan?
        
         | volkl48 wrote:
         | There is a little game/visual novel-esque thing called "Emily
         | Is Away" you may enjoy.
         | 
         | It's basically an AIM nostalgia trip, particularly if you were
         | in high school/college during the mid 2000s as well.
        
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