[HN Gopher] WhatsApp to move ahead with privacy update despite b...
       ___________________________________________________________________
        
       WhatsApp to move ahead with privacy update despite backlash
        
       Author : sidcool
       Score  : 520 points
       Date   : 2021-02-19 13:16 UTC (9 hours ago)
        
 (HTM) web link (www.reuters.com)
 (TXT) w3m dump (www.reuters.com)
        
       | TrianguloY wrote:
       | If I don't contact any WhatsApp Business (only personal numbers
       | from friends or relatives), I live in Europe, and I don't have
       | Facebook: which changes will the new privacy policy imply for me?
       | 
       | All the news I see are mixing opinions and facts, and all the
       | official sources I check specifically say that only apply for
       | communications with WhatsApp Business accounts, so I'm really
       | intrigued as to what the changes really are on my situation.
        
       | JohnJamesRambo wrote:
       | Of course they are. Facebook doesn't care and if you still use
       | them or their products you are endorsing their behavior.
       | 
       | https://signal.org/
        
       | minikites wrote:
       | The free market continues to reward Facebook, so this move must
       | be good. I can't wait to see what the free market has in store
       | next!
        
         | ulzeraj wrote:
         | Please refrain to use cheap politic slogans. You are not forced
         | to use Facebook stuff. Use Signal, Threema, Telegram, Discord,
         | Slack, Snapchat, Matrix. Create your own. As much as I don't
         | like Facebook's wechat its not like you are forced to use their
         | application out of obligation or lack of options.
        
           | Bakary wrote:
           | It's not technically forced, but in practice you are often at
           | the mercy of specific apps for many interactions. In many
           | regions, not having Whatsapp or Messenger or WeChat can cause
           | you all sorts of grief and annoyances.
        
             | zepearl wrote:
             | I agree => I'll try to expand?
             | 
             | In the case of WeChat, which from what I heard/read is
             | nowadays deeply rooted in the life of Chinese people (used
             | in China not just to "chat" but as well to perform
             | payments, rate shops and even people, get credit ratings,
             | maybe more), getting rid of something like that would be
             | reaaally hard, even if officially the app is not forced on
             | anybody.
             | 
             | Assuming e.g. that Facebook would create its
             | "Libra"-currency, it would then make it available at least
             | within Whatsapp, and when people would start using it (for
             | any reason) then it would be 1000 times harder to get rid
             | of Whatsapp-the-chat even if it would stomp on all possible
             | individual rights because the "need" to have that whatsapp-
             | payment(&future rating&whatever-method) would be stronger
             | than any potential "future" loss of privacy.
        
           | minikites wrote:
           | >its not like you are forced to use their application out of
           | obligation
           | 
           | Can I have my aging father call you when he needs help with
           | Signal? I don't think you understand the network effects of
           | messaging programs.
        
       | conradev wrote:
       | Does WhatsApp share a lot of data with Facebook? Yes.
       | 
       | Does this terms of service update change anything regarding that?
       | No.
       | 
       | Has Facebook eroded all trust in itself such that no one really
       | cares? Yes.
       | 
       | https://www.wired.com/story/whatsapp-facebook-data-share-not...
        
       | pmlnr wrote:
       | A group of my friends asked to set up a groupchat recently, our
       | requirements varied. Among them:
       | 
       | - needs to be simple (not all of them are techies)
       | 
       | - need to be possible to run on desktop without any mobile need
       | 
       | - not Facebook (my requirement)
       | 
       | So I went and set an XMPP server up on the same machine I have my
       | email and webserver, and wrote a quick guide on how to install
       | blabber.im (a Conversations fork), and register on the server.
       | 
       | With a turnserver running in the background, it can do
       | voice/video calls as well.
       | 
       | The room is not e2e encrypted _yet_ - that is because I wasn 't
       | able to get the desktop person to install the omemo plugin for
       | gajim, but that is the sole reason. We'll get there.
       | 
       | There is no history delivered on first connect - e2e encryption
       | would prevent that anyway, similarly to Signal or Whatsapp.
       | 
       | PS: "Why not matrix?" Because at the moment, I despise the matrix
       | clients, all the ones I tried, and the purple-matrix plugin for
       | pidgin/adium/etc is long abandoned, and has no encryption
       | support.
       | 
       | --
       | 
       | EDIT
       | 
       | OK, for those who don't understand what I wrote: I spun my OWN
       | XMPP server. You don't have to, you can use any XMPP/Jabber
       | server, for example any here: https://list.jabber.at/
       | 
       | From a user perspective: get and app, register a user/password on
       | the selected server, done. That is simple.
       | 
       | --
       | 
       | EDIT2
       | 
       | > There is no history delivered on first connect
       | 
       | This is a choice. The tech/option exists:
       | https://xmpp.org/extensions/xep-0313.html
        
         | iagovar wrote:
         | That's not my idea of simple. Telegram works for me.
        
           | vinay427 wrote:
           | Telegram has an incredibly primitive setup for their private
           | conversations (E2E encryption). It doesn't work at all on
           | desktop clients, and there's no supported way to backup or
           | transfer devices so changing or losing a phone means you lose
           | the conversation history with no option to backup, even
           | preemptively.
        
         | kitkat_new wrote:
         | Then you should try a different ones maybe - it'll be an
         | upgrade for sure
        
         | sprkwd wrote:
         | That doesn't feel simple. I installed Signal.
        
           | justusthane wrote:
           | Yes, Signal is good, but the parent said that one of their
           | criteria was "need to be possible to run on desktop without
           | any mobile need". Signal doesn't meet that.
        
             | vinay427 wrote:
             | Signal's desktop client, unlike WhatsApp and Telegram, at
             | least supports E2E encrypted conversations while a phone is
             | disconnected or off. You only need access to a phone when
             | it falls out of sync which is increasingly rare. That's a
             | huge plus in my book, and after drastic improvements over
             | the last few years the desktop client now seems rather
             | stable in my experience.
        
           | TheJoYo wrote:
           | Signal is the bare minimum and can run along side Element and
           | ActivityPub just fine.
           | 
           | If you want to avoid Google Play-Services then Element and
           | ActivityPub are much easier to use.
        
           | pmlnr wrote:
           | > That doesn't feel simple.
           | 
           | What doesn't feel simple from the user perspective?
           | 
           | Get https://play.google.com/store/apps/details?id=im.blabber.
           | mes... , start it, follow the screen.
           | 
           | Or https://gajim.org/download/ for desktop, register on first
           | run.
           | 
           | Or https://siskin.im/ for iOS, register on first run.
           | 
           | If that's not simple enough, we need to nuke the whole
           | smartphone scene.
           | 
           | + the steps above were _my_ steps, the steps of an XMPP
           | server provider, not the steps of a user.
        
             | btmiller wrote:
             | I'm not sure which reality you live in where begging an
             | individual on desktop to install more things is simple.
        
               | pmlnr wrote:
               | ???
               | 
               | Because asking them to install another app on the phone
               | is?
               | 
               | Seriously, what's the difference?
        
         | CA0DA wrote:
         | why did you not go with a self hosted matrix (aka element.io)?
        
           | pmlnr wrote:
           | Read the whole entry, please?
        
         | secfirstmd wrote:
         | Life probably would have been much easier for you if you had
         | just used a Matrix server.
        
           | pmlnr wrote:
           | LOL, no. I've been trying to run my Matrix server for a while
           | without serious hiccups, with audio/video support,
           | federation, irc appservice, and it's a clusterf*ck.
           | 
           | Plus if you cared to read the whole entry, I have the reason
           | there why not matrix.
        
             | kitkat_new wrote:
             | what exactly should we read?
        
         | pkulak wrote:
         | Interesting. I've found Element to be seriously polished, nice
         | looking, and a joy to use across web, Mac, Linux, iOS and
         | Android.
        
         | przmk wrote:
         | There is history delivery on first connect on Matrix whenever I
         | set-up a new device.
         | 
         | I don't think XMPP has any future. It's a hassle to set-up and
         | I have yet to see a really modern looking client. Blabber does
         | not fit that at all.
        
           | pmlnr wrote:
           | > There is history delivery on first connect on Matrix
           | whenever I set-up a new device.
           | 
           | Not for encrypted rooms.
           | 
           | --
           | 
           | EDIT: XMPP has https://xmpp.org/extensions/xep-0313.html
           | which can deliver history for the clients that support it. I
           | just haven't set it up.
        
             | Arathorn wrote:
             | Encrypted history should appear fine on Matrix when you log
             | in on a new device - either by gossiping from an old
             | device, or restoring from encrypted key backup if you
             | created one.
        
               | pmlnr wrote:
               | "On first log in" means you've never been in the room
               | before with any device.
        
         | Boulth6 wrote:
         | You may want to check out Dino.im. For easy XMPP there is also
         | Quicksy.im that's a fork of Conversations (from the author of
         | Conversations) but using contact book for people discovery.
        
           | pmlnr wrote:
           | I tried Dino, Gajim, Psi, Psi+, Empathy, but I still prefer
           | the UI/UX of Pidgin. It knows all I need at the moment, with
           | the exception of Transport commands.
        
       | mfer wrote:
       | In the book, "The Age of Surveillance Capitalism"[1], it talks
       | about the MO for the big tech companies. How they push and often
       | subtly change things slowly. The book provides a number of
       | examples of this.
       | 
       | I never expected FB to walk back the privacy change. I even
       | expect their full expectations to be in place in a couple years.
       | 
       | It's what they have successfully done in the past.
       | 
       | [1] https://bookshop.org/books/the-age-of-surveillance-
       | capitalis...
        
         | Person5478 wrote:
         | In the book "ordinary men" it describes a group of conscripted
         | soldiers during the nazi regime. They were former police for
         | Poland, so not even German Nazi's, but by the end they were
         | doing things like taking pregnant women out in fields and
         | shooting them.
         | 
         | The takeaway from the book is that you can get ordinary people
         | to do extraordinarily evil acts by asking them to do more
         | heinous things in small steps.
         | 
         | The gist is that anyone who thinks they COULDN'T do horrible
         | things is the most at risk of this type of manipulation.
         | 
         | The idea of a slippery slope is a very real thing.
         | 
         | edit: One of the most harrowing descriptions from the book imo
         | is a description of an event where they were killing so many
         | jews it eventually turned night and they attempted to use
         | lights from cars to keep going, but that proved unsuccessful so
         | they were FORCED to wait until the next day to finish up.
         | 
         | Until you read things like that you don't fully grasp just how
         | horrific the holocaust was. We all know it was horrible in an
         | abstract way, but those stories really bring it home in a more
         | concrete manner.
        
         | musha68k wrote:
         | Indeed, a powerful trick out of the manipulator's playbook.
         | Also thinking of "Death by a thousand cuts", "slowly boiling a
         | frog", etc.
         | 
         | "Creeping normality (also called gradualism, or landscape
         | amnesia[1]) is a process by which a major change can be
         | accepted as normal and acceptable if it happens slowly through
         | small, often unnoticeable, increments of change. The change
         | could otherwise be regarded as objectionable if it took place
         | in a single step or short period."
         | 
         | https://en.wikipedia.org/wiki/Creeping_normality
        
       | tambourine_man wrote:
       | It's really hard for me to understand why and how something fails
       | or succeeds to grab the public's attention.
       | 
       | I've been complaining and refusing to use WhatsApp for years,
       | mostly because it's centralized at the worst possible company.
       | But a boycott of one is not a powerful move and no one cared.
       | 
       | Now, for whatever reason, nothing has effectively changed and
       | millions suddenly care.
       | 
       | I mean, I'm glad they finally do, don't think it will make much
       | of a difference, as network effect is a very strong pull, but I'm
       | flabbergasted nonetheless.
        
         | edoloughlin wrote:
         | _Now, for whatever reason, nothing has effectively changed and
         | millions suddenly care_
         | 
         | This was discussed on a You Are Not So Smart [1] episode some
         | time over the last few months (I had a look but couldn't find
         | it).
         | 
         | The basic idea was that collective behaviour can change in an
         | instant because of multiple pressures that have been building
         | over time and looking for a single cause (or trigger) is
         | fruitless because no one event has any great significance per
         | se.
         | 
         | The closest that Google would bring me is a paper on 'Threshold
         | Models of Collective Behavior' [2].
         | 
         | [1] https://youarenotsosmart.com/
         | 
         | [2] https://www.jstor.org/stable/2778111?seq=1
        
           | tambourine_man wrote:
           | It's certainly an emergent behavior of some kind, yes. Thanks
           | for the links.
        
         | akamaka wrote:
         | Your complaining was working, just very slowly, like water
         | dripping on a stone.
        
         | oaiey wrote:
         | It is this one single spark. An journalist writing a story. A
         | user complaining to his right buddies. The one executive of a
         | big company making an announcement.
         | 
         | It is a spark. Or a butterfly ;)
        
         | fartcannon wrote:
         | You're not alone. I have been doing the same, but not just
         | WhatsApp, also Facebook, Google, Microsoft, Apple.. Any company
         | that abuses it's power to lock down, sell data from or attempt
         | to control their users.
         | 
         | It's often pretty lonely. Ive had friends simply stop talking
         | with me. Ive been left out of weddings, birthdays, etc. I guess
         | it's like trying to be a vegan at a BBQ.
         | 
         | Worst part is that when what Id feared comes true, they just
         | move on to the next worse option and the cycle continues.
        
           | secfirstmd wrote:
           | Dont you think that maybe you are taking things a bit far if
           | you are losing lots of friends over it? What's your threat
           | model?
           | 
           | You can bridge a number of these services if you want. Or use
           | a locked down device for them. FAANG privacy crap causing you
           | to lose friends is kinda letting them win a bit too much.
        
             | levosmetalo wrote:
             | The most secure communication is the communication that
             | doesn't happen. He can be pretty sure his communication
             | channel will not be abused by some big advertising corp.
        
             | fartcannon wrote:
             | Bah, what friends are they that ignore someone because they
             | don't have Facebook or believe in a better future for
             | everyone. Better off without them, in my opinion. As I
             | mentioned, they just move on to the next worse thing and
             | the cycle of stupid choices continues.
        
               | tambourine_man wrote:
               | I have mixed feelings on this. One the one hand, yes,
               | true friends will use smoke signals to reach you if
               | needed.
               | 
               | On the other, like you, I've missed many events of people
               | I like but am not that close to, because everyone is on
               | WhatsApp, why didn't you come, oh, right, you're that one
               | guy.
        
         | smhg wrote:
         | Over here (in Belgium and The Netherlands at least) so many
         | neighborhoods have signs promoting local WhatsApp groups,
         | complete with the logo [0]. Often to 'prevent crime'. Local
         | municipalities install and pay for them. It is so awkward to
         | see.
         | 
         | [0]
         | https://cdn.nieuws.nl/media/sites/305/2016/05/14195316/Borde...
        
           | tsukurimashou wrote:
           | I was a bit "shocked" by that when I moved to the
           | Netherlands, everyone there uses it and the government seems
           | to have a responsibility in that. Between the signs like you
           | said and the possibility to contact town hall to take an
           | appointment and other government related services via
           | Whatsapp (I can certainly get why people use it, because it's
           | much more convenient that having to make a phone call).
        
           | comfyinnernet wrote:
           | Someone should paste Zuckerberg's face in the middle of the
           | logo whenever they see one of those.
        
           | Freak_NL wrote:
           | At least the trend seems to have halted for now. These
           | abhorrent signs are completely pointless as a crime
           | prevention device (obviously).
           | 
           | It's free advertising in two ways. One is for
           | Facebook/WhatsApp (the use of these signs further normalizes
           | WhatsApp and strengthens the brand), and the other is as a
           | friendly gesture to criminals: here live people who can't
           | afford fancy alarm systems and private security
           | subscriptions, but can afford plenty of easily stolen devices
           | and other loot.
        
         | ActorNightly wrote:
         | >It's really hard for me to understand why and how something
         | fails or succeeds to grab the public's attention.
         | 
         | If you can collectively get outraged about something with a
         | group of people, you tend to feel "woke" and belonging to a
         | cause.
         | 
         | We are to the point in media, especially online smaller
         | publications, where if you see a story that you feel like you
         | should get outraged about, you can safely discard it as either
         | false or at best extremely biased.
        
         | wtf_is_up wrote:
         | This is how I feel about Robinhood.
        
       | rapnie wrote:
       | A question to anyone that already made the jump away from
       | Whatsapp:
       | 
       | Do people that used to msg me still see my entry in their own
       | accounts list, after I closed it?
       | 
       | And if they do, do they get notified if still sending msgs there,
       | or are these just shown as forever unread?
        
         | globular-toast wrote:
         | My experience with people from my own contacts disappearing is
         | you'll still be on their contacts list and their messages will
         | go into a black hole. If they're paying attention they will
         | notice that all of your details, including your picture, will
         | revert to whatever they have stored in their phone contacts
         | list (which might be nothing).
        
       | endisneigh wrote:
       | I hope this is a reality check for anyone who's surprised that
       | WhatsApp, owned by an advertising tech company, would do this.
        
       | globular-toast wrote:
       | What backlash? If they'd seen any noticeable backlash they
       | wouldn't be going ahead.
        
       | bkirkby wrote:
       | In the stickiness of whatsapp, I caused something of a stir with
       | my family. After the prev announcement and having a general
       | distrust of facebook that had grown over the years, I deleted my
       | Facebook account and made the announcement in the family whatsapp
       | group that I was leaving whatsapp and they could join me on
       | signal if they wished.
       | 
       | I then deleted my whatsapp account.
       | 
       | There was much wailing and grumpiness and some refusals to join
       | me because people didn't want to use a new chat app. I was
       | genuinely surprised that whatsapp had become so sticky for these
       | people and had to mea culpa to smooth things over.
        
         | sneak wrote:
         | This is the correct move. Every person who stays on WhatsApp
         | makes using WhatsApp more useful and attractive.
         | 
         | You have to delete your account there.
        
         | pkulak wrote:
         | Somewhat the same for me, though I'm in a bit later stage than
         | you are. I moved my family to Signal as well, but we all got a
         | bit frustrated with the lack of features. No (good) Chromebook
         | support, no message editing, the HARD requirement on owning a
         | phone (which locked out my kids), no message history or even a
         | way to backup messages, etc.
         | 
         | A few weeks ago I spun up a tiny EC2 instance, threw a matrix
         | server on it, and moved us all over to that. It's been
         | wonderful. All the features we want, plus I own the whole thing
         | and therefor can do administrator things like reset passwords.
         | 
         | In a year or two will I regret being forced to admin a remote
         | server that I've since forgotten everything about? History says
         | yes, but who knows. It's been a joy so far.
        
           | retromario wrote:
           | How does the Matrix experience compare to Signal, feature-
           | wise? I ran into similar frustrations with Signal's lack of
           | polish in certain areas when trying to move family over.
           | 
           | There's something to be said for why WhatsApp is so popular,
           | it feels like the most full-featured and polished
           | communications app.
        
             | pkulak wrote:
             | Every issue I had with Signal, and listed here, is solved.
             | 
             | One issue I have with the Element iOS client is that it
             | doesn't respect system font sizing. So, for older
             | relatives, that app can't be used. I put my mom on
             | something called "Fluffy Chat" though, which does respect
             | font sizes. If Element fixes that, I'll move her back
             | again. It's kinda nice having multiple clients to choose
             | from, though Element is by far the most polished.
             | 
             | https://github.com/vector-im/element-ios/issues/3245
        
           | xyzzy_plugh wrote:
           | These at great points about Signal I hadn't considered. Maybe
           | I'll run a matrix server too. How does the experience compare
           | to e.g. whatsapp?
        
             | pkulak wrote:
             | I haven't used WhatsApp much, I've just co-opted this whole
             | thing to move people off SMS. But, comparing Element now to
             | WhatsApp when I used it years ago, Element is more polished
             | with more features.
             | 
             | It's dead easy to download the app and sign up on
             | Matrix.org though, just to test it all out before you go
             | through the trouble of setting up your own homeserver.
        
           | bkirkby wrote:
           | i love this idea! i think i'll do that as well just to test
           | it out.
        
         | meibo wrote:
         | I've experienced a lot of the same.
         | 
         | I think the main cause for this is that WhatsApp still just
         | works for most everyone, especially non-technical people - it's
         | still a great product with many features, there's no settings
         | you need to change, it's very reliable, moving to a new phone
         | is literally just entering your phone number and allowing
         | access(no accounts), etc.
         | 
         | Some people followed me to Signal but there really hasn't been
         | a lot of interaction, and a few of them even moved back after
         | the huge downtime it had right when the big news about the new
         | policy broke.
        
         | dylan604 wrote:
         | >I was genuinely surprised that whatsapp had become so sticky
         | 
         | Why was this surprising? In general, people are lazy, at least
         | creatures of habit if lazy is too strong. They have an app, it
         | works for them, things in the background where they don't even
         | know exists change that affects them zero, and you fly off the
         | handle and disappear. You're the only person that had issues,
         | and you're trying to buck their system.
         | 
         | Just because you (royal you, not you you) have strong
         | moralistic feelings towards a company doesn't mean everyone
         | else in your circles feel the same way. There is no bigger
         | zealot than a new convert, and people get tired of hearing
         | about it. To non-techie types, people screaming out against FB
         | sound just like cult members.
        
           | bkirkby wrote:
           | you're probably right. i think everyone would have been fine
           | with "crazy uncle brian going off on a tangent," and leaving
           | me be, except i didn't tangent.
           | 
           | when i left facebook i just left and when i left whatsapp i
           | told people about signal two weeks ahead and then just left
           | with that one message.
           | 
           | i think the problem was that i had convinced the patriarch of
           | the group to join me and people wanted to be in contact with
           | him, so the dissatisfaction was directed toward me.
           | 
           | ironically, i was the one who talked down the group from the
           | fearfully dire outlook about social media when we discussed
           | the netflix "documentary" "the social dilemma" a few months
           | back.
           | 
           | i thought the latter part of the documentary that had the
           | predictions of our society being destroyed because of the
           | revelations exposed about what social media is doing to us
           | was cringe and i explained to the group why.
           | 
           | OTOH, i told people "yeah, the first part is totally true and
           | not a revelation. they are absolutely hacking your social
           | biology to get you more engaged in what they have to offer.
           | it's not a surprise to anyone really as the ML systems and
           | technology that optimize for that are well understood and
           | pretty standard. heck, i've even written some of those
           | algorithms myself."
           | 
           | that's actually part of why i left facebook. i realized that
           | i had become complacent about things i should not have become
           | complacent about.
           | 
           | fwiw, my productivity and happiness have increased
           | dramatically since i left facebook/whatsapp. YMMV
        
         | Cd00d wrote:
         | That's interesting. I had the opposite experience. I told all
         | my text-chain friends and family that I was leaving WhatsApp
         | and invited them to Signal. All of them had moved over within 2
         | days.
         | 
         | Though, most of those people I motivated to move to WhatsApp
         | years ago when I wanted to switch from iPhone to Android. So,
         | it's already a specific group.
        
         | deanCommie wrote:
         | Honestly, it "just works".
         | 
         | It's fast, it's simple. Its UX is "flagship" (unlike, sorry,
         | Signal - who I'm giving a chance, but the UX is unquestionably
         | more "open source *nix product"-adjacent)
         | 
         | A few years back I got tired that my friends were sprawled
         | across many different platforms, and I tried a bunch of
         | different clients and found Whatsapp the most attractive. I
         | made a pitch to the ones who weren't already on there to move
         | over. And it stuck, even for my own parents.
        
       | gitowiec wrote:
       | I am looking for the Whatsapp chats offline viewer. I would like
       | to store my chats on my laptop and view it without needing
       | Whatsapp on my phone. Currently I know that chats can be viewed
       | (and chat) on web.whatsapp.com, and I found this app
       | https://andreas-mausch.de/whatsapp-viewer/ which makes it
       | possible on Windows (and it seems outdated because of lots of
       | bugs on GitHub). But I would like to view chats on Linux
       | computer, it could also be an web app. Do you know such
       | application?
        
         | pmlnr wrote:
         | light way, but not available everywhere: export the chats one
         | by one, as per https://faq.whatsapp.com/android/chats/how-to-
         | save-your-chat...
         | 
         | Saves them as text files, copy them off the phone.
         | 
         | hard way: root the phone, copy the database, decrypt it with
         | https://stackpointer.io/security/decrypt-whatsapp-crypt12-da...
         | and the key on the phone. The decrypted db files are
         | overengineered sqlite databases.
        
       | drummer wrote:
       | So I guess Signal is going to be offline again for a few days.
        
       | roland35 wrote:
       | I deleted my account, although a big part of it was how Whatsapp
       | was able to automatically add lots of my contacts (from my phone
       | number I believe?) to my friends list automatically. I wasn't
       | really excited about myself possibly being on other people's
       | contact list without my knowledge!
        
       | frongpik wrote:
       | In the next episode: fb automatically creates public fb accounts
       | for all whatsapp users and publishes your chat messages on your
       | timeline for everyone to see.
        
       | znpy wrote:
       | I always denied consent to the requests from whatsapp, and it's
       | still working.
       | 
       | I wonder if they're doing a meh and surveilling me anyway.
        
         | perryizgr8 wrote:
         | They extended the cutoff date to few months later.
        
       | twobitshifter wrote:
       | There need to be steps taken to make WhatsApp into a utility in
       | countries where it is being used as such. If your life cannot
       | function with WhatsApp, then governments cannot cede control to
       | foreign corporations. In India, Brazil, and Some European
       | countries that is the case, as public services and infrastructure
       | have shifted onto WhatsApp. It doesn't mean Facebook can't make
       | money on WhatsApp, but it does mean they can't unilaterally
       | change the rules.
        
       | Bluestein wrote:
       | They waited 'till the news cycle waned, and then did whatever
       | they pleased anyway. Par for the course ...
        
         | qznc wrote:
         | My hope is that this triggers a second backlash.
        
           | Bakary wrote:
           | But we just got proof that backlashes can be ignored, so
           | what's the point?
        
             | qznc wrote:
             | Ignored? Lots and lots of people installed Signal or
             | Telegram. Some of them will stay.
        
         | ineedasername wrote:
         | Yeah, pretty much PR Crisis Communications 101. I'm at some
         | point they were also _deeply concerned_ and promised that they
         | would conduct a _thorough investigation_
        
       | egwor wrote:
       | I'm so disappointed in this. Whatsapp is a functional tool. It
       | was successful since it worked.
       | 
       | Facebook has entirely failed to utilise it - to allow external
       | systems to connect in so that businesses can do business on
       | there. The voice calls are also a disaster.
       | 
       | They've now come along to start messing with the privacy to start
       | selling ads. It is insane that they're able to make such a mess
       | of this. Is there a word for anti-innovation?
       | 
       | Considering that they're linking Facebook ad platform with the
       | chats, and they're forcing this upon everyone, why isn't this
       | covered by the monopoly laws? Most of us paid some money for the
       | app.
        
         | nabla9 wrote:
         | FTC sued Facebook for illegal monopolization over this. For
         | some reason, Zuckerberg does not care.
         | https://www.ftc.gov/news-events/press-releases/2020/12/ftc-s...
         | 
         | >Facebook has engaged in a systematic strategy--including its
         | 2012 acquisition of up-and-coming rival Instagram, its 2014
         | acquisition of the mobile messaging app WhatsApp, and the
         | imposition of anticompetitive conditions on software developers
         | --to eliminate threats to its monopoly. This course of conduct
         | harms competition, leaves consumers with few choices for
         | personal social networking, and deprives advertisers of the
         | benefits of competition.
         | 
         | >The FTC is seeking a permanent injunction in federal court
         | that could, among other things: require divestitures of assets,
         | including Instagram and WhatsApp; prohibit Facebook from
         | imposing anticompetitive conditions on software developers; and
         | require Facebook to seek prior notice and approval for future
         | mergers and acquisitions.
         | 
         | When FB bought WhatsApp and Instagram they made explicit
         | promises to regulators not to do this in order to get
         | permission.
         | 
         | To make things even worse. Zuck wrote in email "It is better to
         | buy than compete," after buying Instagram.
        
           | tchalla wrote:
           | > When FB bought WhatsApp and Instagram they made explicit
           | promises to regulators not to do this in order to get
           | permission
           | 
           | Do you have copy of those legal binding promises?
        
             | sofixa wrote:
             | https://ec.europa.eu/commission/presscorner/detail/en/IP_17
             | _...
             | 
             | Here's the EU's fine for them lying about account linking,
             | at the very least.
        
             | newswasboring wrote:
             | Even if its not legally binding, even if they have said
             | something like this in press it would be interesting to
             | know. I cannot find anything though.
        
               | foolmeonce wrote:
               | If I remember correctly, FB said everything behind closed
               | doors to Signal's leadership and had them blog and handle
               | PR about how much reassurance they received that nothing
               | would change. This is probably why Acton became the
               | largest donor to Signal.
        
         | justapassenger wrote:
         | > Facebook has entirely failed to utilise it - to allow
         | external systems to connect in so that businesses can do
         | business on there.
         | 
         | They weren't allowed to do that under old TOS, and the whole
         | point of this update is to allow data sharing when contacting
         | businesses, that will allow building business tools.
         | 
         | https://faq.whatsapp.com/general/security-and-privacy/answer...
        
           | dillondoyle wrote:
           | Yeah I don't understand the outrage?
           | 
           | It brings more functionality like Messenger to interface with
           | businesses - which I have found value in. For instance United
           | service there was quicker and better than using the phone
           | line to change/re-book flights.
           | 
           | Maybe I'm missing something?
        
             | quantummkv wrote:
             | The outrage is due to Facebook being involved. No one (very
             | rightfully) trusts Facebook with their data. I doubt there
             | would have been any outrage at this level if an independent
             | WhatsApp was doing this.
        
               | lxgr wrote:
               | > The outrage is due to Facebook being involved.
               | 
               | Does that make spreading what's effectively
               | disinformation ok, though?
               | 
               | I'd argue that there are more than enough angles to
               | legitimately criticize Facebook. Why make one up?
        
               | justusthane wrote:
               | No, it's legitimate to be a WhatsApp user and to not want
               | Facebook to have more of your data.
        
               | lxgr wrote:
               | How is Facebook having more of my data in this scenario?
               | 
               | Only if I'm talking a business on WhatsApp (which is
               | optional and will hopefully stay that way), and only if
               | the business I'm talking to uses Facebook as a service
               | provider (instead of, say, Twilio or a self-hosted
               | solution) does something change for me.
               | 
               | Facebook has indicated that businesses processing chats
               | through Facebook will be clearly indicated as doing so,
               | which hopefully puts enough pressure on businesses
               | respecting their customers' privacy to not do so.
               | 
               | Businesses not respecting people's privacy can already
               | choose to share arbitrary data with Facebook for
               | advertisement purposes, so what changes?
               | 
               | Now if Facebook was to discontinue the existing
               | E2E-encrypted business chat integration, that would be
               | something to get upset about.
               | 
               | I'm really afraid that the only lesson that Facebook (and
               | others) have learned in all of this is that TOS changes
               | are best hidden in the fine print of opting into some
               | user-visible new feature via some dark UX pattern, like
               | e.g. Google commonly does.
        
             | Groxx wrote:
             | At least part of the outrage is that, while _that use_ is
             | quite reasonable, the TOS did not constrain the sharing _to
             | only that use_.
             | 
             | So they were saying one thing in legal terms (we can share
             | your data with facebook to improve facebook products) and
             | another elsewhere (we _will only_ share minimal data about
             | and with businesses you communicate with, within this
             | feature).
             | 
             | Personally I trust them to adhere to their TOS far more
             | than their newsroom blog. So while I believe their short-
             | term plans are reasonable, in the long-term Facebook has
             | demonstrated repeatedly that they will do whatever they can
             | get away with.
        
             | lxgr wrote:
             | > Yeah I don't understand the outrage?
             | 
             | Same here. Don't get me wrong, I'm as deeply suspicious of
             | everything that Facebook touches as the next person.
             | 
             | But here Facebook is seemingly doing a pretty
             | normal/expected thing, and people (and more or less
             | reputable news sources) portray it as a data-privacy
             | scandal?
             | 
             | What's worst is that at least in my country, at least half
             | of all articles about this were mentioning _Telegram_ as a
             | "secure, encrypted alternative to WhatsApp". This makes me
             | very sad.
        
             | pera wrote:
             | WhatsApp users who in 2016 opted out of sharing data with
             | third parties are now being asked by Facebook to either
             | accept a privacy policy that states their metadata can be
             | shared with third parties or stop chatting with friends and
             | family through their app.
             | 
             | A poster bellow in this thread quoted a Wired article where
             | some FB representative says they will "honor" the opt-out,
             | yet this is not stated anywhere in the privacy policy as
             | far as I can tell. I think it would be trivial for Facebook
             | to make this clear in their new policy.
        
           | HenryBemis wrote:
           | I understand the objective on making (more) money.
           | 
           | Why have 1bn users and make $1 per user? Isn't it better if
           | then have 200mn users and make $20 per user?
           | 
           | For me this 'shedding freeloaders and privacy-oriented-users'
           | helps them more than not.
           | 
           | We have discussed pricing and volumes of customers before in
           | this forum, multiple times, and for multiple
           | products/services.
           | 
           | Is it better to have 1000 users and make $1 from each
           | ($1000), or it is better to have 100 users and make $50 from
           | each ($5000 and less support/maintenance/infrastructure
           | costs)?
           | 
           | Facebook's obligation is to the shareholders. Shareholders
           | want bigger pie. Shareholders will get a bigger pie.
           | Apparently FB didn't lose enough users to be scared.
           | Reality/facts drive this.
           | 
           | In a related note, I installed Viber. It asked me to share
           | data with advertisers. I tapped to see the list. I scrolled
           | (on my android phone) VERY fast, for 22 seconds to go through
           | it.
        
             | srswtf123 wrote:
             | > Facebook's obligation is to the shareholders.
             | 
             | This is the problem. Businesses _must_ take on additional
             | legal responsibilities and not simply say "we care about
             | profits -- at the expense of everything else".
             | 
             | This will require legislation, and perhaps and end to "MBA-
             | culture", which seems to promote sociopaths to the highest
             | peaks of society.
        
               | thereare5lights wrote:
               | Maximizing shareholder value was one of the most toxic
               | ideologies of the late 20th century. I've seen more
               | people speaking out against this recently and hopefully
               | this idea gets put to bed like "trickle down" economics.
        
             | jariel wrote:
             | Social Networks have network externalizations.
             | 
             | The presence of the 'freeloaders' makes the value of the
             | network.
        
             | efdee wrote:
             | > Why have 1bn users and make $1 per user? Isn't it better
             | if then have 200mn users and make $20 per user?
             | 
             | In one case you make $1BN and in the other you make $4BN.
             | So yes, the latter would objectively be better. :-)
        
               | Darmody wrote:
               | Not necessarily. Sometimes more users is better than
               | higher revenue.
               | 
               | If those 200 million users have to choose between paying
               | you $20/year or paying only $1 and joining a network with
               | 1 billion users...they'll probably choose the later. Then
               | you won't see those 4 billion dollars.
        
               | ethbr0 wrote:
               | It depends on the business.
               | 
               | If users cost $0.05 / user to support, that's very
               | different than $1 / user.
               | 
               | Software products scale... but they don't scale
               | completely free.
        
               | Darmody wrote:
               | Yes, of course, but we're talking about messaging apps
               | like Whatsapp.
        
             | estaseuropano wrote:
             | Indeed Viber is even worse. At least somewhat transparent
             | about it but certainly not a possible destination for
             | privacy focused users.
        
             | [deleted]
        
             | another-dave wrote:
             | That may be straightforwardly true for another service --
             | Maps, Email, etc. -- but the draw of a messaging platform
             | is its network effect.
             | 
             | "All the freeloaders" is half the reason that WhatsApp is
             | popular: no matter who you want to contact, they likely had
             | a WhatsApp account -- from your elderly mother to your
             | college friends to the B&B that you're going to stay at
             | abroad.
             | 
             | If it goes from "everyone I know is on WhatsApp" to "1 in
             | 20 people I know are on WhatsApp" maybe I'm less inclined
             | to continue to fork over $20.
        
               | tgragnato wrote:
               | > If it goes from "everyone I know is on WhatsApp" to "1
               | in 20 people I know are on WhatsApp" maybe I'm less
               | inclined to continue to fork over $20.
               | 
               | Let's be real, I don't think this is a realistic ratio of
               | users lost. They made a cost benefits analysis and are
               | going on with the plan.
        
           | colejohnson66 wrote:
           | Yep. The second paragraph of the article:
           | 
           | > The messaging platform laid out fresh terms in January,
           | aimed at increasing business transactions on the platform.
        
         | bserge wrote:
         | I started getting messages from Indeed on Whatsapp that I never
         | signed up for. It was tolerable tbh (I'm looking for work) even
         | though their results were shit.
         | 
         | One day they spammed like 20 messages in a row, so I blocked
         | them. If blocking was not allowed, I would just uninstall
         | Whatsapp.
        
         | joepie91_ wrote:
         | > They've now come along to start messing with the privacy to
         | start selling ads. It is insane that they're able to make such
         | a mess of this. Is there a word for anti-innovation?
         | 
         | Yes, "capitalism".
         | 
         | The problem with capitalism is that despite lofty claims about
         | it spurring on innovation and such, it pretty much does the
         | opposite. I don't imagine that this will be a popular comment
         | on here, but alas, it is how it is.
         | 
         | Innovation means experimentation with uncertain outcomes, but
         | humans (including investors) generally dislike uncertainty in
         | their lives. Those two factors combined mean that from a
         | capitalist perspective, it makes a lot more sense to invest in
         | a tried-and-true method with a veneer of innovation but
         | predictable returns, than to truly innovate.
         | 
         | If you truly want innovation, then what you need to do is to
         | take away the personal cost of failure (including but not
         | limited to financially) as much as possible - _across the
         | board_. The VC startup model is often claimed to do this, but
         | really it just moves the cost of failure to the investors, it
         | does not eliminate it.
         | 
         | In a capitalist socioeconomic model, where _having_ a cost of
         | failure is a fundamental tenet of the ideology (it 's what
         | defines the hierarchy), this sort of "anti-innovation" will
         | always keep happening. It's simply the logical thing to do
         | under the circumstances.
        
           | deckard1 wrote:
           | > it pretty much does the opposite. I don't imagine that this
           | will be a popular comment on here
           | 
           | Silicon Valley and HN talk the talk of innovation, but they
           | back monopolists. Time and again you will see this. Peter
           | Thiel argues for this in his "Competition Is For Losers"
           | talk.
           | 
           | The constant theme is this: we want innovation so far as it
           | can bring about abrupt and massive growth and lead to a
           | single company dominating a market. Uber, AirBnb, Facebook,
           | Google, Amazon. These are all businesses backed by VC that
           | are _by design_ monopolies. They create the market and own
           | it. Or, like Uber and AirBnb, they overturn the old order and
           | toss up a wall around it. Profit is at odds with competition.
           | 
           | Once a business reaches a certain size, the organization no
           | longer needs innovation. It's much easier to buy rather than
           | build. Building requires figuring out product-market-fit and
           | it's much cheaper and faster to buy a company that already
           | figured that out.
           | 
           | That's also why you can have a world-class R&D lab like Xerox
           | and see all of your innovations brought to market by
           | outsiders (Apple + Microsoft in the '80s). Your organization
           | is not necessarily equipped to understand how to utilize the
           | innovations it creates. It doesn't understand how to sell or
           | market the inventions. So it doesn't.
           | 
           | > If you truly want innovation, then what you need to do is
           | to take away the personal cost of failure
           | 
           | We already reduce financial risk with bankruptcy laws.
           | Reducing risk is one thing, but if you lean too far into that
           | with VC money you can end up with WeWork or Theranos. Or any
           | of the 2000s dot-com. Businesses that are little more than
           | inflating worthless assets for some fraudulent payoff.
           | 
           | Reducing risk isn't the key. You need skin in the game. But
           | more important, you need people with drive. People that like
           | winning more than they hate losing.
        
             | joepie91_ wrote:
             | You're correct that startups are designed with the
             | intention of monopolization; however, they don't do so
             | through innovation. They do so through "disruption", which
             | is generally just ignoring regulations and applying a
             | _veneer_ of innovation to it, which is my point.
             | 
             | > We already reduce financial risk with bankruptcy laws.
             | 
             | This is not sufficient. Bankrupcy laws don't pay people's
             | bills while they try out something new and uncertain.
             | 
             | > Reducing risk is one thing, but if you lean too far into
             | that with VC money [...]
             | 
             | I'm arguing that VC money _isn 't_ a way to reduce risk. It
             | just shifts the risk.
             | 
             | > Reducing risk isn't the key. You need skin in the game.
             | But more important, you need people with drive. People that
             | like winning more than they hate losing.
             | 
             | Sorry, but this is feel-good motivational-speaker nonsense
             | with an undertone of toxic masculinity. Actual research
             | into motivation shows pretty consistently that people are
             | intrinsically motivated so long as their basic needs are
             | met.
             | 
             | (Which capitalism doesn't.)
        
         | newswasboring wrote:
         | > to allow external systems to connect in so that businesses
         | can do business on there. The voice calls are also a disaster
         | 
         | While I agree with privacy things with you but business on
         | whatsapp doesn't have to require privacy violations. In fact my
         | experience has been good overall. Restaurants have used this as
         | menu replacements, which is the best feature I have seen in a
         | long time. But all they require to do this is give me there
         | number. Facebook had a good feature, they are ruining it
         | because all they know is to make money from advertisement. Its
         | a Pidgeon holed mindset.
         | 
         | Also I don't know what you are talking about in terms of voice
         | calls. I make several voicecalls on whatsapp every day for the
         | past >5 years. Never had a problem with them.
        
         | ActorNightly wrote:
         | >They've now come along to start messing with the privacy to
         | start selling ads
         | 
         | Selling user data and advertising is pretty much the end goal
         | of most "free" applications that suddenly pop up on the scene,
         | and that end goal is set from the start (whether to monetize
         | the app yourself or sell/get acquired by a company that will
         | monetize it).
        
         | polote wrote:
         | The ARPU that Facebook can make is higher than the average
         | price people are willing to pay to get access to whatsapp.
         | That's all, dont look further
        
           | PragmaticPulp wrote:
           | People aren't going to pay for simple services like WhatsApp
           | in 2021. It's as simple as that.
           | 
           | Tech people with a high degree of suspicion and high
           | disposable income are the exception. Even within that group,
           | most people won't put their money where their mouth is when
           | given the option.
        
             | laurex wrote:
             | Marco Polo, a video messaging app that has taken a stance
             | against ad-based business models and addictive design
             | patterns, charges $60/year for subscription features (with
             | a free version that is fully functional) and most of its
             | subscribers are middle American, non-tech elites. I think
             | it's wrong to say people won't pay- just that most people
             | won't pay, but that doesn't mean you can't create a great
             | business from those who do value your product.
        
             | hawk_ wrote:
             | Exactly, free is akin to an addictive drug that we as a
             | society have a hard time weaning off of. Strong regulation
             | could dig us out, don't know what else could.
        
             | Symbiote wrote:
             | How much money is it?
             | 
             | I remember WhatsApp being PS1/year, or something like that.
        
               | hawk_ wrote:
               | yes but was that enough to cover the costs even then?
        
               | ForHackernews wrote:
               | Probably. WhatsApp famously supported over a billion
               | users with <100 engineers:
               | https://www.wired.com/2015/09/whatsapp-
               | serves-900-million-us...
               | 
               | Prior to Facebook acquisition, WhatsApp was a fantastic
               | engineering effort. I don't know if it's now sunk down to
               | normal FB standards or if they're still good.
        
               | jlokier wrote:
               | It might be enough to cover costs, but it's not enough to
               | outweigh the amount Facebook can make by using everyone's
               | data.
        
               | PeterisP wrote:
               | Facebook can get much more than PS1/year ARPU from
               | Whatsapp being privacy-invasive, so charging a price like
               | that isn't competitive. We don't have good numbers from
               | Whatsapp alone, but Facebook earns more than 150 $/year
               | for each US/Canada user on average; and users who are
               | willing to pay for such services probably are worth more
               | than average, so an adequate replacement for invasive ad
               | targeting would be quite a large monthly fee.
        
               | BoorishBears wrote:
               | Lol people didn't even want to pay that much, it wouldn't
               | ask for that dollar/pound until you'd used it for a year,
               | and most people would ignore the message when it came up
               | 
               | Usually it'd just keep working anyways
        
               | [deleted]
        
           | loceng wrote:
           | "... the average price people are willing to pay to get
           | access to whatsapp [because the value Facebook provides with
           | its growing networks of sites still isn't adequate enough
           | because Facebook isn't actually an innovative company; and
           | people don't trust or like Facebook enough to pay for the
           | value that privacy, trust, and genuine support would allow
           | for]"
        
         | hedora wrote:
         | > _Is there a word for anti-innovation?_
         | 
         | "Creative destruction" is often used to describe the phenomenon
         | you're describing.
         | 
         | It can also mean selling off critical components of a working
         | business for more than the business is (currently) worth.
        
         | pmlnr wrote:
         | > I'm so disappointed in this. Whatsapp is a functional tool.
         | It was successful since it worked.
         | 
         | One decade ago:
         | 
         | s/Whatapp/Skype/g
         | 
         | s/Facebook/Microsoft/g
        
           | 12ian34 wrote:
           | well sed
        
           | Mediterraneo10 wrote:
           | The niche that Whatsapp filled and which brought it to
           | massive adoption was not the same as Skype's. In South
           | America (and Asia, too, if I understand correctly), Whatsapp
           | was a way to avoid SMS charges on your mobile phone. Because
           | now it is the only way many acquaintances and businesses can
           | be contacted, it will remain entrenched even with this
           | hostile new privacy policy.
           | 
           | Skype, on the other hand, was about audio- or
           | videoconferencing from a computer, and so it wasn't quite as
           | much a part of the ordinary person's life as Whatsapp.
        
             | jariel wrote:
             | WhatsApp was free SMS in South America where it was
             | expensive.
             | 
             | Skype was cheap long distance and low-cost mobile in Europe
             | where it was expensive.
             | 
             | Both of those things were/are stupidly expensive in those
             | respective locations.
             | 
             | Skype blew up pre-smartphone explosion.
        
             | lotsofpulp wrote:
             | > In South America (and Asia, too, if I understand
             | correctly), Whatsapp was a way to avoid SMS charges on your
             | mobile phone.
             | 
             | It was the same in the US, especially for avoiding costly
             | international SMS/MMS charges. It basically allowed me to
             | communicate with international family and friends, since
             | they might not have been as technically inclined to deal
             | with logins and spam on apps like Skype.
             | 
             | In addition, at that time, WhatsApp was the best way to
             | share contacts. It's still one of the best ways, I think,
             | since you don't have to worry if the other person is iOS or
             | Android.
        
               | Jtsummers wrote:
               | Yes, that's true but the keyword is "international".
               | Domestic, within the US, use of WhatsApp was largely
               | driven by having a multinational social network. For
               | people primarily communicating with others within the US,
               | SMS still dominated (or iMessages) over WhatsApp.
               | Whereas, outside the US, WhatsApp was used even with
               | people communicating primarily with others within the
               | same country.
        
             | acheron wrote:
             | > Because now it is the only way many acquaintances and
             | businesses can be contacted, it will remain entrenched even
             | with this hostile new privacy policy.
             | 
             | "Will we ever end the MySpace monopoly?"
             | 
             | https://www.theguardian.com/technology/2007/feb/08/business
             | ....
        
               | lupire wrote:
               | You can find a bad take on almost any issue from the
               | Guardian. That article only exists because The Guardian
               | doesn't like Rupert Murdoch.
        
               | Mediterraneo10 wrote:
               | Not comparable. MySpace was never adopted by physical
               | retail businesses and the hospitality industry. Those
               | didn't join social media until the Facebook era and,
               | indeed, many people are complaining that while fewer
               | ordinary adults are using FB, for a lot of businesses
               | their FB page remains their sole internet presence.
        
             | phone8675309 wrote:
             | Skype's niche in my cohort (poor college student in North
             | America the early 2000s) was calling home to relatives
             | without having to use an expensive telephone calling card
             | or burning cell phone minutes. It was an important part of
             | my life for keeping in touch without feeding the
             | extraordinarily expensive university telephone system.
             | 
             | I moved all of my AT&T calling card spending to Skype once
             | it had the ability to call telephone numbers because it was
             | much less expensive to do so.
        
               | gogopuppygogo wrote:
               | I still have about $3 in legacy Skype spend available.
               | Microsoft sends me nasty emails that they don't let you
               | make prepaid deposits anymore that never expire. At some
               | point I'll finally use these credits and I'll probably
               | never use Skype again.
        
             | ethbr0 wrote:
             | > _In [country] (and [other country], too, if I understand
             | correctly), [Skype] was a way to avoid [international call]
             | charges_
             | 
             | ^ That's why GP was saying they're similar
        
             | pmlnr wrote:
             | > Skype, on the other hand, was about audio- or
             | videoconferencing from a computer, and so it wasn't quite
             | as much a part of the ordinary person's life as Whatsapp.
             | 
             | It was very much a part of everyday life in Hungary. "let's
             | skype" as expression existed.
        
               | Mediterraneo10 wrote:
               | Whatsapp is what people use in some countries for
               | contacting a restaurant to reserve a table, contacting a
               | bike shop to ask if you can bring your bike down for
               | servicing, etc. It has essentially replaced the public
               | telephone network. Skype was never used that universally.
        
               | pmlnr wrote:
               | > It has essentially replaced the public telephone
               | network.
               | 
               | I know. And I think it's insane and horrible.
        
               | lupire wrote:
               | Why? The "public" telephone network is still provided by
               | a business. You can't host your own phone server for
               | people to call.
        
               | selfhoster11 wrote:
               | The public telephone network is incomparably more
               | interoperable than something like WhatsApp. You cannot
               | self-host it, but you can keep the exact same phone
               | number while switching providers (which is even more
               | flexible than email), phone manufacturers and OSes, and
               | "client" (phone modem) implementations at will.
               | 
               | No such thing is possible with WhatsApp. Various
               | implementations come from the same company, do not have
               | feature parity (e. g. phone calls are not supported on
               | certain mobile OSes), and definitely don't allow anything
               | in the way of integration with the outside world. A PSTN
               | connection can be hooked up to a PBX to let you automate
               | voice and all kinds of other things, while SMS can be
               | synced to the computer using an app with the appropriate
               | permissions. In short, PSTN is malleable, while WhatsApp
               | is not.
        
               | mschuster91 wrote:
               | The old style phone companies have no one to blame but
               | themselves though, because their "services" _were_ insane
               | and horrible. Phone calls, SMS and data were a goldmine
               | that they were all too happy to exploit for years until
               | (in the EU) regulators stepped in. International calls or
               | roaming outside the EU is _still_ expensive, even in
               | 2021!
               | 
               | Not to mention that unlike Whatsapp, Facebook or Skype,
               | on POTS/mobile phones you don't have any option to deal
               | with spammers, call ID fraudsters and other bullshit.
        
           | staz wrote:
           | or Google Talk and Hangout
        
             | pmlnr wrote:
             | Sort of. Google Talk, yes, but only the post-2006,
             | federation enabled version, which was XMPP - read
             | http://googletalk.blogspot.com/2006/01/xmpp-federation.html
             | 
             | Hangouts - no. It never was as smooth as skype or google
             | talk.
        
               | dleslie wrote:
               | XMPP gtalk was awesome, and killing it was foolish; my
               | _entire_ gtalk contact list suddenly stopped appearing,
               | and that didn't just include people in IT. Dancers,
               | musicians, teachers, et al were using Adium/Pidgin to
               | chat, and suddenly it didn't work.
               | 
               | The web chat they provided was incredibly slow on mid and
               | low end PCs, but most of my friends didn't even get as
               | far as trying it. Google talk stopped working in Adium
               | and _they didn't notice_ because they were able to talk
               | via other connected services.
               | 
               | Probably for the best, Google didn't end up the
               | benevolent technocratic force for good that we hoped for
               | at the time.
        
               | pmlnr wrote:
               | Fun fact: xmpp gtalk still works with 3rd party clients.
        
               | dleslie wrote:
               | Well something broke it at some point where it no longer
               | worked. There's plenty of threads going back years over
               | years where folks are befuddled about connectivity
               | issues.
               | 
               | And there's that Android users were coerced to use
               | Hangouts, which did not have XMPP. Rather than switch to
               | Hangouts, most of my friends kept using Whatsapp and
               | Messenger.
               | 
               | Ie:
               | 
               | https://www.reddit.com/r/sysadmin/comments/20mz48/google_
               | xmp...
               | 
               | https://www.jabawok.net/?p=70
        
         | Chris2048 wrote:
         | Does Telegram not work?
         | 
         | I disagree that WA is mainly popular due to functionality. Yes,
         | it works, but it was mainly network effect (much like FB).
        
           | hansel_der wrote:
           | telegram works fine.
           | 
           | can even use it from pc/tablet if i misplaced my phone ;)
        
         | swiley wrote:
         | > Whatsapp is a functional tool. It was successful since it
         | worked.
         | 
         | No! Whatsapp is a service! Lots of people have been warning you
         | that this is what happens when you get tools and services
         | confused. I had warned people on here about this _exact_ thing
         | happening years ago when everyone thought it was the new
         | hotness. People on this board were telling me I 'm being overly
         | cautious but _this happens almost every time._ Stop tying your
         | identity and data to services if you 're not 100% ok with them
         | completely screwing you over!
         | 
         | Jabber has OMEMO and we have deltachat and autocrypt for email
         | now. There is no reason to ever do this!
        
         | throwaway123x2 wrote:
         | Whatsapp voice calls are pretty much the only way I can
         | communicate with foreign family. Actually even locally,
         | sometimes whatsapp calls are much better over wifi than cell
         | calls over towers, it's kind of ridiculous. I don't even bother
         | calling frequent contacts over cell any more.
        
           | hansel_der wrote:
           | huh. your cell network must be pretty bad.
           | 
           | i recall only one time where whatsapp voice was ok-ish
           | (better then regular cellphone) quality but the lag totally
           | killed the conversation. when someone calls me via xy-voice i
           | usually deny it and call them back via cell. it became a meme
           | that only cheapos do this some time ago.
           | 
           | international might be different as quality and lag issues
           | are more prevalent and money is usually what keeps the
           | conversation short.
        
             | throwaway123x2 wrote:
             | I'm on an AT&T MVNO in a big US city so I don't think so.
             | VoIP is 9/10 times better than copper for me. Sometimes
             | whatsapp does get weirdly laggy and I have to switch back
             | to cell, but the drop in audio quality is noticeable.
        
           | levosmetalo wrote:
           | Only after switching my family to Signal, I noticed how much
           | better international voice and video call over Signal than
           | over Whatsapp.
           | 
           | With Whatsapp I would often get lag, echo and generally poor
           | voice quality, with Signal it just works perfectly, even
           | better than regular phone calls.
           | 
           | Give it a try and check if it's worth it for you.
        
             | throwaway123x2 wrote:
             | We do get lag on whatsapp every so often. I'll give signal
             | a shot, thanks!
        
         | leephillips wrote:
         | I agree with you completely, but "Most of us paid some money
         | for the app": I didn't know it was possible to pay for
         | WhatsApp. On what platforms does it cost money?
        
           | celticninja wrote:
           | the app was 99p when i first downloaded it I think.
        
           | OnlyLys wrote:
           | I used to pay for a WhatsApp subscription. I remember it
           | being a small amount per year. But they did it away with it
           | after Facebook bought them.
        
             | sefrost wrote:
             | Did it ever actually charge anyone? I remember agreeing to
             | something like $1 per year but never being charged.
        
               | OnlyLys wrote:
               | Now that you mention it, I do remember being given free
               | extensions to the WhatsApp service. But at some point I
               | recall the extension had run out and I had to pay for it.
        
             | jbverschoor wrote:
             | It was $1 / year
        
           | pmontra wrote:
           | The app on Android has always been free. Sometimes it asked 1
           | Euro to keep working. I always ignored it. I should also have
           | had to setup payment on Google Play as I never bought an app
           | or anything there. I remember that it stopped working for a
           | few days at least once but Whatsapp was not as important as
           | it is now. I waited and it welcomed me back again. Did I see
           | their bluff?
           | 
           | If they'd start asking for money now there will be a mass
           | migration to any other free service. We did it many times
           | with instant messengers on PCs in the 90s and the early
           | 2000s. People ponders about $10 vs $9 but they take no time
           | moving from $1 to free.
        
           | vl wrote:
           | On iPhone it was $1, since it was easy to take the money. On
           | Android, where most users didn't have payment setup, it was
           | free with the promise to eventually charge $1 in the future,
           | which they never did. Then Facebook bought them for $19B.
        
           | PetitPrince wrote:
           | Initially WhatsApp (before Facebook acquisition) had a
           | (cheap!) one time fee.
        
             | leephillips wrote:
             | Oh, I guess I was late to the party.
        
             | vxNsr wrote:
             | And then it was an annual fee, of $1 billed to your cell
             | service provider, people had a much easier time parting
             | with $1 at some future point on their cellphone bill which
             | anyways is dynamic vs $1 now in the app. for the team size
             | the projected amount they'd make was fine.
             | 
             | iirc it had like 500mil users and less than 50 ppl in the
             | company.
        
             | RobertoG wrote:
             | I think that was only true for the Apple store, not for
             | Android.
        
         | [deleted]
        
         | musha68k wrote:
         | This interview with Jason Calacanis puts Facebook's acquisition
         | of Whatsapp into better perspective:
         | 
         | https://www.youtube.com/watch?v=d2bYwYxqJCM&t=2698s
        
       | korijn wrote:
       | Honestly, as an engineer, looking at the way FAANG are becoming
       | middle-men in just about every part of human life, I would rather
       | ban all social media and more generally mass communication
       | software outright than try and regulate it. It feels to me like
       | it's gotten to the point where this type of software is doing
       | more harm than good.
       | 
       | I know that the software itself is not the issue, the tech has
       | potential to do good, but as humans we are just better off
       | without it, if you ask me.
       | 
       | PS. Not looking to argue. Just wanted to vent.
        
         | TheJoYo wrote:
         | A $5 VSP server hosts all the social networking I need and it's
         | owned and controlled by me.
         | 
         | I think people overestimate the value that Facebook gives them
         | because of the social graph it holds ransom.
        
         | pmlnr wrote:
         | I blame smartphones, the hardware. Without them, social media,
         | the software would be MUCH less invasive.
        
           | korijn wrote:
           | It does certainly amplify the power of "user engagement
           | optimization".
        
       | londons_explore wrote:
       | I really don't understand facebook's approach to this change...
       | 
       | Whatsapp is part of facebook, the most data driven of companies.
       | Surely they wrote 10 variations on the 'please accept the new
       | T&C's' screen, and did A/B testing on each, user studies, etc.
       | And they wouldn't have deployed if there was any risk to their
       | business...
       | 
       | Yet it seems the users hate it enough that there _is_ a risk to
       | their business... So what went wrong?
        
         | Bakary wrote:
         | They saw the number of users who actually migrated, and how the
         | negative media reaction dissipated quickly, and realized that
         | it was barely a blip on their radar. They have years of
         | experience introducing changes and waiting out the scandal
         | period. They know they can do anything without much in the way
         | of consequences.
        
         | Icathian wrote:
         | My assumption is that the cost/benefit math means that this is
         | still worth it for them to do. Put as much lipstick as you can
         | on that pig and go to market with it is not an internally
         | inconsistent or illogical path. Even if it sucks for us as
         | consumers.
        
           | londons_explore wrote:
           | But look at the message presented to users [1]. It is almost
           | threatening... The deadline date at the bottom... The scary
           | sounding phrase "partner with Facebook" without even giving
           | an example...
           | 
           | The simple text in bold at the top saying "Facebook never
           | gets the contents of your messages to friends, and it never
           | will" would have gone a long way to making most users happy.
           | 
           | It's almost as if someone deliberately chose the text of this
           | to make users upset...
           | 
           | [1]:
           | https://images.indianexpress.com/2021/01/WhatsApp_NEW_1.jpg
        
       | throwaway556179 wrote:
       | Sometimes, I wish someone would hack into the FB C-Levels homes
       | and live-stream their lives to the world - like everything they
       | say and do, just to make the world a bit more open, connected and
       | transparent.
        
         | PragmaticPulp wrote:
         | How is that in any way similar to the proposed WhatsApp
         | changes?
        
           | throwaway556179 wrote:
           | It concerns the generic "information asymmetry" - we want
           | your relations, dreams, illnesses, loves, pulse, voice,
           | basically anything we can get - but let silence be the only
           | thing you will know about us.
        
         | uniqueid wrote:
         | A photographer claims he was accused of breaching       privacy
         | by Facebook after taking photos of Mark       Zuckerberg
         | cleaning up his dog's poo.
         | 
         | https://metro.co.uk/2018/04/03/pictures-mark-zuckerberg-didn...
        
           | gilrain wrote:
           | They should have promoted the photos instead; that's the most
           | humanizing photo of Zuck I've ever seen. He's upgraded from
           | "I hate everything about him" to "I hate everything about him
           | except that he cleans up after his dog responsibly."
        
       | PragmaticPulp wrote:
       | I use Signal and I've encouraged my friends and family to switch
       | as well.
       | 
       | But let's be honest: WhatsApp is moving forward because they
       | aren't threatened by this concern or losing some users to Signal.
       | The average user doesn't care about anything other than easily
       | communicating with other people at this point, and news articles
       | like this are part of the problem.
       | 
       | Frankly, the sky-is-falling uproar about any and every privacy
       | policy change from free services had burned people out and made
       | them jaded. Tech media likes to portray every change as an
       | egregious violation of personal privacy, yet most of this stuff
       | is just mundane as targeting where the data never leaves the
       | company.
       | 
       | The media has become the boy who cried wolf with their attempts
       | to present every type of data collection as bad. This article
       | doesn't even attempt to explain what the privacy policy changes
       | are or what it might mean. It just implies that the reader should
       | be angry.
       | 
       | In 2021, everyone has heard the "if you're not paying for it,
       | you're the product" line so many times that they've just accepted
       | it and moved on with their lives. The media's false equivalencies
       | are simply accelerating it.
        
         | lokischild wrote:
         | You seem to make many assumptions that are, AFAIK, false. The
         | data is there and gets stored indefinitely. It is not only
         | monetized for ADs, but for surveillance as well. Companies and
         | state contact the company and buy that data about you.
        
           | PragmaticPulp wrote:
           | Do you have a source for that? Because your claims don't
           | match the proposed WhatsApp privacy policy changes this
           | refers to.
           | 
           | You can read a summary of the proposed changes here:
           | https://www.google.com/amp/s/arstechnica.com/tech-
           | policy/202...
           | 
           | Contrary to the public perception, Facebook isn't in the
           | business of selling data to other companies. The proposed
           | changes don't change that situation.
           | 
           | A privacy policy isn't going to stop the state from legally
           | accessing data they're legally entitled to.
           | 
           | This is what I was trying to say with my comment above: The
           | public perception of what these companies are doing has
           | diverged from what they're actually doing, and it's making
           | everyone so jaded that they've stopped paying attention to
           | the details.
        
       | adam12 wrote:
       | Is this a sign that Facebook is having revenue issues?
       | 
       | Why would a company risk the negative press and losing users to
       | other apps like Signal if everything was going fine.
       | 
       | Is it possible that the government is strong-arming them?
        
       | saddlerustle wrote:
       | It's absurd this article doesn't try to describe _what the
       | changes actually are_. The privacy policy change doesn 't
       | functionally change anything about what data is collected or
       | shared with Facebook. Metadata collection for ad targeting has
       | been allowed by the privacy policy since 2016.
        
         | pedrocr wrote:
         | The article is a short piece that basically says "Remember that
         | kerfuffle about Whatsapp TOS that lead Facebook to put it on
         | hold? It's back on". For that purpose the paragraph it does
         | include describing the kinds of changes at stake should be
         | enough. It's not an in-depth piece explaining the nature of the
         | changes and in which cases they are indeed just
         | "clarifications" as Facebook claims.
        
         | pera wrote:
         | In 2016 WhatsApp let users opt-out of Facebook data sharing
         | with third parties by just checking a box in Account Settings
         | [1]. Most of my friends and family did opt-out. Now, as far as
         | I understand, they are being "forced to opt-in" by accepting
         | the new ToS and Privacy Policy or, otherwise, getting locked
         | out.
         | 
         | 1 - https://techcrunch.com/2016/08/25/whatsapp-to-share-user-
         | dat...
        
           | saddlerustle wrote:
           | That's not true. There is no change for users who opted out
           | in 2016
        
           | conradev wrote:
           | No, that is entirely incorrect:
           | 
           | > When WhatsApp launched a major update to its privacy policy
           | in August 2016, it started sharing user information and
           | metadata with Facebook. At that time, the messaging service
           | offered its billion existing users 30 days to opt out of at
           | least some of the sharing. If you chose to opt out at the
           | time, WhatsApp will continue to honor that choice. The
           | feature is long gone from the app settings, but you can check
           | whether you're opted out through the "Request account info"
           | function in Settings.
           | 
           | https://www.wired.com/story/whatsapp-facebook-data-share-
           | not...
        
             | pera wrote:
             | > WhatsApp will continue to honor that choice.
             | 
             | That's good news but I can't find this stated anywhere in
             | their policy:
             | 
             | https://www.whatsapp.com/legal/updates/privacy-
             | policy/?lang=...
             | 
             | It seems like an important thing to mention.
        
               | drummer wrote:
               | After all the Facebook scandals you really trust them to
               | honor that choice?
        
         | capableweb wrote:
         | I think we're long past the idea that general, global news
         | producers are trying to stay factual and provide information to
         | their readers. It's all about generating outrage as it's much
         | easier to get people hooked on outrage than the boring truth
         | and impartial reporting.
        
         | majke wrote:
         | More than that.
         | 
         | (1) The policy differs per country. But how is it different in
         | practice between the EU and USA and Brasil? It's not public
         | knowledge.
         | 
         | (2) It's absurd the policy doesn't describe anything useful. I
         | tried to find if the contact book is being sent to facebook and
         | if so, for how long. The wording is so opaque it's impossible
         | to figure out.
         | 
         | https://twitter.com/majek04/status/1348574409968275456
        
           | yuriko_boyko wrote:
           | The contacts have been shared since 2016. You can get your
           | account info in the Account option, but they make it a pain
           | to get it. Mine took 3 days for an HTML page.
        
             | majke wrote:
             | I did that. It doesn't answer the question - is my contact
             | book on facebook servers? If so, how it is processed and
             | for how long.
        
       | smashah wrote:
       | Too big to fail. WhatsApp should be transferred to something like
       | the UN. It is no longer a cool startup/app. It is the main
       | communication infrastructure for the majority of the planet. Yet
       | it's in the hand of unblinking cyborgs.
        
         | sneak wrote:
         | > _It is the main communication infrastructure for the majority
         | of the planet._
         | 
         | The majority of the planet doesn't use the internet.
         | 
         | Only a slight majority of the planet even has the option to use
         | the internet.
        
           | smashah wrote:
           | Sorry if I wasn't clear. I was speaking about human beings,
           | not the planet in a celestial/natural sense. Hope that makes
           | sense.
        
             | sneak wrote:
             | So was I. Only a very slight majority of human beings have
             | an option to access the internet, and a majority of human
             | beings do not use the internet at all.
        
               | smashah wrote:
               | Ah I see where the confusion lies. In this thread we are
               | discussing a smartphone application that requires an
               | internet connection - I extend those
               | prerequisites/qualifiers to the word "planet".
        
         | [deleted]
        
         | hansel_der wrote:
         | > It is the main communication infrastructure for the majority
         | of the planet.
         | 
         | sure? afaik whatsapp is "only" domniant in five-eyes, europe
         | and latin-america but thats not where the majority of ppl live.
        
           | smashah wrote:
           | What is five eyes?
           | 
           | I think the bounds of your knowledge are deceiving you as to
           | the extent to which WhatsApp is used all over the world.
           | 
           | It is the dominant communication app in the entirety of the
           | middle east, Africa and Asia (not including China) also.
        
         | pmlnr wrote:
         | > for the majority of the planet
         | 
         | WeChat would like to have a word.
        
           | ylyn wrote:
           | Who uses WeChat outside of PRC and aside from overseas PRC?
        
       | ElectricMind wrote:
       | Once you have monopoly then you can pretty much do anything, in
       | America. No moral dilemma.
        
       | jlengrand wrote:
       | Temporize the backlash, gather the data from the disruption, take
       | final decision. I take it not so many folks moved off in the end?
        
       | bitcharmer wrote:
       | That's fine, all my family and friends already moved to Signal.
        
       | londons_explore wrote:
       | As I understand it, the actual T&C change is pretty minor (the
       | ability for Facebook to have the contents of your messages on
       | their server _only_ in the case you are talking to a business
       | which uses Facebook for commercial messaging)
       | 
       | Since this change seems pretty minor, why can't Whatsapp cancel
       | the T&C changes, make a big announcement that they have caved to
       | user demands, and then get some third party to host their
       | commercial messaging efforts? Said third party could get
       | permission to handle user data the way every other 'use chat for
       | customer service' company does...
        
         | saurik wrote:
         | Or why the hell can't all the "omg the sky is falling and
         | Facebook is so horrible" people on this thread just understand
         | any of the numerous places this has been explained and not make
         | out like something of actual interest about the protocol or
         | even the client has changed? The shear amount of misinformation
         | being spread about this topic on Hacker News is ridiculously
         | disappointing and entirely unbefitting of its supposedly
         | enlightened audience, and the number of people I--as an actual
         | privacy and security researcher--have had to talk _out_ of
         | switching from WhatsApp to something _actually bad for their
         | use cases_ due to all of this anti-WhatsApp FUD is insane.
        
       | ulzeraj wrote:
       | I would be interested in non creepy or elitist ways to convince
       | your colleagues to migrate to another platform. People who do not
       | care about privacy and all.
       | 
       | I thought I was free from Whatsuck but then I've changed jobs and
       | the only way that I can keep in touch with my remote team outside
       | of the corporate communicators which are separated by a 2FA
       | Citrix Workspace login is through WhatsApp. So WhatsApp is like a
       | lifeline where you can send a message stating that you've dropped
       | from the Teams meeting because your power went down or your
       | computer crashed.
        
         | kevincox wrote:
         | I asked a small number of people close to me to switch to
         | Matrix. For everyone else I am briding to other services. This
         | means that I may not have access to every feature on the remote
         | service (depends on the completeness of the bridge mostly) but
         | now I only really need to check one service for all of my day-
         | to-day chats.
         | 
         | So now anyone that joins Matrix can find me, I can do most of
         | my communication in the same environment and if people ask I
         | can explain the benefits of switching to Matrix.
         | 
         | It is by no means perfect, but I find it much more convenient
         | than using 5 different apps and I didn't have to convince
         | everyone that I regularly communicate to switch to get major
         | benefits.
         | 
         | TL;DR Matrix allows a slow-and-steady migration which seems
         | like the best option available.
        
         | wtf_is_up wrote:
         | It sounds like WhatsApp is providing considerable value to your
         | team.
        
       | 7v3x3n3sem9vv wrote:
       | You forgot the post-install step of asking everyone for their
       | username/ID. It may sound stupid, but this is a huge barrier to
       | entry for a lot of people. It's hard to build a network when you
       | need to ask everyone 1. If they're on a service 2. What their ID
       | is.
       | 
       | With Signal, friends and family just have to install it and, bam,
       | I'm already in their contact list, along with any new person who
       | joins.
        
       | blackrock wrote:
       | Ugh. Facebook Messenger is an abomination. Your chats are in
       | clear text, and Facebook mines it for advertisement to you.
        
       | pmlnr wrote:
       | The funny thing is: they are now forced to highlight the
       | differences between business and "private" chats, especially that
       | business chat contents are _not_ private.
        
       | supernova87a wrote:
       | Why anyone surprised? Facebook DGAF.
        
       | popol12 wrote:
       | Meanwhile I've switched my family and friend to Signal with great
       | success.
        
         | hliyan wrote:
         | Same here, even less technically inclined ones. Whenever
         | someone messages me on WhatsApp, I usually reply with, "Hey,
         | would you mind if we switch to Signal <install link>? I'm in
         | the process of getting off WhatsApp for obvious reasons". At
         | that point, either they install and continue to conversation in
         | Signal, or they reply back asking "Wha? What's wrong with
         | WhatsApp?" at which point, I explain just how much FB's clients
         | can know about you with the metadata they collect.
        
         | amenod wrote:
         | I installed Signal recently, but was flabbergasted when it
         | advised me to connect with someone they _found in my phone
         | contacts_ who has recently joined Signal. WTF? If I knew that
         | my contacts were being shared with a 3rd party (Signal), I
         | would never have signed up.
         | 
         | Still, better Signal than Facebook, I guess. :-/
         | 
         | P.S.: if I'm missing something and the check was done in
         | privacy-conscious way, I would love to be corrected.
        
           | tchalla wrote:
           | > If I knew that my contacts were being shared with a 3rd
           | party (Signal), I would never have signed up.
           | 
           | I think, you should read up a bit on how Signal manages
           | contacts/address books.
           | 
           | https://signal.org/blog/private-contact-discovery/
        
           | bennyp101 wrote:
           | I don't think they are shared in the same sense that it is
           | shared with WhatsApp/Facebook etc.
           | 
           | "Signal periodically sends truncated cryptographically hashed
           | phone numbers for contact discovery. Names are never
           | transmitted, and the information is not stored on the
           | servers. The server responds with the contacts that are
           | Signal users and then immediately discards this information.
           | Your phone now knows which of your contacts is a Signal user
           | and notifies you if your contact just started using Signal. "
           | 
           | https://support.signal.org/hc/en-
           | us/articles/360007061452-Do...
        
             | sneak wrote:
             | The problem is that phone numbers are a small space for
             | brute force, and depending on how much they truncate, this
             | could be very close to uploading one's address book.
        
               | kevincox wrote:
               | Yup. Hashing phone numbers is basically useless. If they
               | truncate enough there might be plausible deniability due
               | to possible collisions but I suspect the chance of
               | collision is still quite low as they don't want to annoy
               | people with false positives.
        
               | sneak wrote:
               | False positives would be sent to the device for local
               | comparison against full hashes; it wouldn't "annoy
               | people" because it would not trigger a match unless the
               | full hash matched on device.
               | 
               | There is indeed a way to truncate enough to balance the
               | amount of data sent to the device vs privacy.
        
               | kevincox wrote:
               | Good point, that would definitely preserve some privacy.
               | 
               | I missed that option (basically now the Google Safe
               | Browsing API works) and the Signal page isn't clear that
               | this is how it works.
        
           | draugadrotten wrote:
           | https://support.signal.org/hc/en-
           | us/articles/360007061452-Do...
           | 
           | "Signal periodically sends truncated cryptographically hashed
           | phone numbers for contact discovery. Names are never
           | transmitted, and the information is not stored on the
           | servers. The server responds with the contacts that are
           | Signal users and then immediately discards this information.
           | Your phone now knows which of your contacts is a Signal user
           | and notifies you if your contact just started using Signal. "
        
           | [deleted]
        
           | chopin wrote:
           | It's done via hashes which is why it might need some time
           | that contacts on your phone are recognized that they are on
           | Signal.
           | 
           | Afaik, Signal servers have no information who your contacts
           | are.
        
           | [deleted]
        
         | decrypt wrote:
         | Are they actively using Signal though? I am struggling with
         | mine, where conversations still happen on WhatsApp.
        
           | ameesdotme wrote:
           | I found the most easy way to motivate people to switch, is to
           | just remove your WhatsApp profile-picture and set your status
           | to something like "Find me on Signal".
           | 
           | The amount of people reaching out via WhatsApp lowered
           | drastically, all (but one) of my main contacts are now also
           | on Signal.
        
         | pmlnr wrote:
         | I've been trying to find a solution to bridge rooms across
         | chats to make the change simpler for anyone, and
         | matterbridge[^1] does a lovely job - except for Signal.
         | 
         | Moxie made it stupidly hard to connect to Signal with anything
         | that's not the official app, which is definitely a hostile act
         | towards anyone who doesn't want to have the Signal app on their
         | phone - the Signal desktop software needs the mobile app to
         | work:
         | 
         | "To use the Signal desktop app, Signal must first be installed
         | on your phone."
         | 
         | https://signal.org/download/
         | 
         | I definitely have my issues with Signal. That said, it's
         | simple, and works reasonably well, it's just not a nice system
         | at all from the dev/libre perspective.
         | 
         | [^1]: https://github.com/42wim/matterbridge/
        
         | jatins wrote:
         | the audio/video calling on Signal seems pretty unreliable.
         | Other than that it's been a smooth move.
        
           | ZeroCool2u wrote:
           | From what I remember reading a while back, Signal uses a
           | couple constant bitrates (Basically just high or low I think)
           | to remove even more metadata about your calls and prevent
           | metadata fingerprinting. It's a performance/privacy tradeoff,
           | but it goes to show just how seriously they incorporate
           | cryptographic security into the apps design.
        
         | VMG wrote:
         | Do you still have Whatsapp installed?
         | 
         | I have seen family and friends _add_ Signal but few actually
         | _removing_ Whatsapp from their phone. Which is not a success.
        
           | samizdis wrote:
           | > Which is not a success.
           | 
           | That depends on your aims. I announced to family/friends that
           | I was deleting WhatsApp and asked them to install Signal, and
           | they have done, and message me via that.
           | 
           | My aim was to ensure that I could still converse, but not
           | have to use a service with which I had become disenchanted.
           | It isn't my business whether they continue to use WhatsApp or
           | whether they delete it.
        
           | another-dave wrote:
           | I don't think it's possible for most people to make this a
           | one-pass activity without it causing a lot of friction for
           | them, but over time you can build a critical mass of your
           | social circle on non-FB platforms that allow you to _then_
           | delete WhatsApp with less friction.
           | 
           | Step 1 for family & friends is being available on multiple
           | platforms, because that in turn gives _their_ circle less
           | tie-in to WhatsApp. It's only when their circle also make
           | themselves available that they would have a painless option
           | to remove WhatsApp, but IMO, that's OK.
           | 
           | It is a success, but playing the long game.
        
         | aarchi wrote:
         | The WhatsApp fiasco has been great because Signal is now
         | widely-known and I haven't needed WhatsApp anymore for
         | international calls.
        
         | sumanthvepa wrote:
         | I've done that too. But for some reason, my business
         | communication still happens on WhatsApp. Until that happens
         | Facebook is safe.
        
           | buro9 wrote:
           | that is the one I found easiest to move.
           | 
           | Business is already conducted well on email, and if it needs
           | sync chat for larger orgs then Slack steps in, and if it
           | needs personal private sync chat then Signal steps in.
        
             | base wrote:
             | The issue a lot times is clients, for example if you work
             | with small business.
        
               | hiq wrote:
               | You're saying that email, text messages and phone calls
               | don't work as well as WhatsApp for small businesses? I
               | wouldn't have expected that, so I'm curious if you have
               | examples to share.
        
               | [deleted]
        
       | lnl wrote:
       | The relevant blog post, that the article doesn't link to:
       | 
       | https://blog.whatsapp.com/more-information-about-our-update
       | 
       | Goes into slightly more detail then the article, and also takes
       | obvious jabs at Telegram and Signal.
        
       | kar1181 wrote:
       | I think as a starter concerned (UK) citizens should write to
       | their MP.
       | 
       | I wrote when the first news broke and got a pretty prompt reply
       | it was being looked at. Then Facebook announced it's pause and
       | the issue went silent.
       | 
       | Now it's rearing up again we need to likewise make sure it's on
       | the radar of our MPs.
        
       | KDJohnBrown wrote:
       | People have been raising the alarm about governmenral big
       | brotherism for aeons .. and we willingly accept 24/7 surveillance
       | by big tech.
       | 
       | The internet was by far the worst infringement on freedon
       | humanity ever created. The worst part is we all submit to this
       | willingly, without so much as raising a fist in defense.
        
       | exabrial wrote:
       | Here you go! https://signal.org/donate/
        
       | [deleted]
        
       | yalogin wrote:
       | Reality is no one cares about privacy, there isn't a dollar
       | amount attached to it like with security. So yes people will be
       | outraged when they are told data is collected about them but then
       | they will see the service offered and accept the collection. The
       | only thing this achieved is made a lot of people realize and
       | vocalize to themselves that they don't care about privacy. I
       | could t even convince my own family to ditch WhatsApp.
       | 
       | We are in the very early phase of the fight for privacy like we
       | were in the ssl 1.0 days with security. It will happen but there
       | is a lot of struggle left
        
         | CubsFan1060 wrote:
         | People care, but they are also unwilling to make any sacrifice.
         | They would like more privacy, but would also like to continue
         | using the services that steal their privacy. And they would
         | also like to continue to use the for free.
         | 
         | When faced with "continue using the thing I like and lose
         | privacy" vs "Pay for a similar solution", they almost always
         | choose the first.
        
           | MaxBarraclough wrote:
           | That isn't a problem here. Signal is free, and already well
           | funded.
        
         | MaxBarraclough wrote:
         | > Reality is no one cares about privacy
         | 
         | Not so. I know several non-technical people who heard about the
         | changes and made the switch to Signal. (Or rather, primarily
         | Signal, but WhatsApp where necessary.) It's not just us
         | HackerNews readers.
         | 
         | I don't expect WhatsApp to be a deserted wasteland any time
         | soon, but it's not the case that no one cares.
         | 
         | > there isn't a dollar amount attached to it like with security
         | 
         | There isn't really a bright line between the two. Privacy has
         | significant overlap with the _C_ of the _CIA_ triad of
         | cybersecurity.
         | 
         | > I could t even convince my own family to ditch WhatsApp.
         | 
         | That's unfortunate, but not universal.
        
       | imwillofficial wrote:
       | Well of course they are
        
       | cybert00th wrote:
       | "We've also included more information to try and address concerns
       | we're hearing," - yeah, pull the other leg, it has bells on...
        
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       (page generated 2021-02-19 23:01 UTC)