[HN Gopher] State of Independent SaaS 2021
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       State of Independent SaaS 2021
        
       Author : einarvollset
       Score  : 115 points
       Date   : 2021-02-10 18:25 UTC (4 hours ago)
        
 (HTM) web link (microconf.com)
 (TXT) w3m dump (microconf.com)
        
       | kirktrue wrote:
       | A love the idea origin breakdown on slide 17.
       | 
       | Over half of the product ideas (~57%) came from experiencing a
       | problem/issue firsthand.
       | 
       | The percentage tips to ~90% if you also include experiencing a
       | problem/issue secondhand (through friends, clients, customers,
       | etc.).
       | 
       | A measly 8% came from research alone.
        
         | Axsuul wrote:
         | Would be interesting to see MRR + growth based on this.
        
           | kirktrue wrote:
           | Yes. The origin of idea is the easy part.
           | 
           | Personally, I procrastinate starting a product/service
           | because I feel that I have to have an amazing idea before I
           | get started. (There's nothing new under the sun.)
           | 
           | As this slide reinforces, though, a given person already
           | knows many problems/issues that could be used as a starting
           | point in a product/service endeavor.
        
             | javier2 wrote:
             | Same, especially when there are competing companies well
             | under way.
        
       | limedaring wrote:
       | Really valuable insights; really shows how different independent
       | SaaS is. For instance, 56% of founders are solo in indie SaaS,
       | whereas a lot of traditional VC accelerators prefer (or require)
       | at least two founders on a team.
        
         | soneca wrote:
         | And they say that growth has correlation with the number of
         | founders (up to 3 founders), so it makes sense as for VCs
         | growth is basically the only thing that matters, not so much
         | for bootstrappers.
        
         | randlet wrote:
         | It's tough to find two or more compatible and like minded
         | people who can afford to make (effectively) zero money for an
         | extended period of time. Having VC money makes it possible to
         | support a bigger team from the outset with less financial risk
         | to the founders. This may contribute to the bias towards single
         | founders in bootstrapped companies.
         | 
         | I'm a solo SaaS founder and would absolutely love to have a
         | partner but the few people I've discussed it with have not been
         | able to tolerate the financial risk / lost opportunity cost.
        
           | codegeek wrote:
           | I am a solo SAAS founder and I would say that other than the
           | financial risk/lost opportunity cost, the major hurdle is
           | finding someone ambitious and driven enough who is willing to
           | slog it out with you. The drive, the ambition and will to do
           | whatever it takes day in, day out is not that easy to find.
           | Especially when you have to find others who may not feel the
           | same about your brand/product/business.
        
           | ta1234567890 wrote:
           | > VC money makes it possible to support a bigger team from
           | the outset
           | 
           | Yes. However, in practice, it is very rare to be able to
           | raise money before the founding team has already been working
           | on the business for a few months. Hence, by the time VCs put
           | money into the company, most likely, the founders have
           | already incurred their most significant financial risk.
        
           | kirktrue wrote:
           | Additionally, the demographics on slide 7 point to the
           | majority of founders being over 30. This age group often
           | coincides with a greater likelihood of having a partner,
           | mortgage, children, etc. Thus the risk aversion for that
           | group is likely also higher.
           | 
           | Finding 2+ people with the risk tolerance alone limiting,
           | much less having a complementary skill set, interests, goals,
           | etc.
        
       | shoo wrote:
       | Regarding "which best describes how you validated your original
       | business idea?", is anyone aware of more research around the
       | effectiveness or practicality of different validation approaches?
       | That is, rough false-positive (validation indicated that business
       | idea had sufficient market demand when it didn't) and false-
       | negative rates (validation indicated that business idea had
       | insufficient market demand when it did) for different validation
       | approaches.
       | 
       | Naively it'd be great to have data of the form "given our idea
       | for a business was bad specifically because there would be
       | insufficient market demand, when we validated the idea by method
       | A (e.g. getting verbal commitment from n potential customers),
       | validation result indicated there was enough market demand to
       | proceed, we decided to proceed, but the business failed later
       | specifically for a reason that the validation approach was
       | intended to measure (customers willing to buy the service) and
       | not for some other reason". I.e. known ground-truth, measurement,
       | measurement result, decision to proceed or abort based on
       | measurement result, actual outcome.
       | 
       | Probably would be a very tricky thing to isolate the
       | effectiveness of the validation approach and tease it apart from
       | other confounding factors.
        
       | bandrade wrote:
       | 75% of those with free trials do not require a credit card up
       | front. This was always my preference as a purchaser because I
       | didn't have to bother my boss and get approval to try out a
       | product.
        
         | kirktrue wrote:
         | I'm with you on that.
         | 
         | But my understanding of slide 55 is that requiring a credit
         | card up front doesn't pose much of a problem to growth.
        
         | xcast wrote:
         | The lower barrier to entry does show a pretty significant
         | uptick from unique visitors to trial customers as well. On the
         | other side of that coin, the data shows that converting trial
         | users to paid customers is way more likely when you have
         | already collected payment information at the start of the
         | trial. I think your customer base really defines willingness to
         | put up a card up front.
        
         | shoo wrote:
         | On another hand, as mentioned in the report, if a SaaS operator
         | does manage to close a sale to a larger business then that
         | larger business is likely to provide the SaaS operator a much
         | higher lifetime value due to lower price sensitivity and lower
         | churn rate. But at some point it crosses over into high-touch
         | enterprise sales process with multiple approvals from multiple
         | stakeholders, long time horizons.
         | 
         | It'd be quite interesting to have survey data on what the sales
         | process is like. But probably only relevant for SaaS businesses
         | that sell to government / large business customers.
        
       | polote wrote:
       | - How the founders were selected ? And where ? initially they say
       | "hundreds of non-venture track" but then 14% raised money
       | 
       | - What is a MRR Growth in dollars ? Thats not how we compute
       | growth
       | 
       | - Is that data statistically significant ? there 2% of companies
       | which had 4+ more founders and still you try to make a
       | correlation between growth and founders count.
       | 
       | - There is 66% of companies who have employees but only 66% of
       | founders who work more than 30 hours a week ? That doesn't seem
       | right...
       | 
       | I like the initiative, but we need more clarity to really be able
       | to trust the data from this report
        
         | dbbk wrote:
         | > - What is a MRR Growth in dollars ? Thats not how we compute
         | growth
         | 
         | It's a company's growth in MRR... I'm not sure what you're
         | asking? Also who is the "we" here?
        
           | polote wrote:
           | growth is usually in percent. If you make $1000 more dollars
           | per month, it doesn't mean the same thing if you do 1M ARR or
           | 10k ARR
        
             | whyleyc wrote:
             | There is a slide on page 31 showing revenue growth
             | expressed as a percentage.
        
               | Silhouette wrote:
               | There is? Page 31 of the document I'm seeing shows the
               | percentage of businesses in each MRR category.
               | 
               | As polote said above, it's very strange to see MRR growth
               | figures given as a fixed dollar amount throughout the
               | presentation. As a founder, you might be quite worried if
               | your business was only growing by the same dollar amount
               | each month over an extended period.
        
               | whyleyc wrote:
               | You are looking at page 30. See the next slide. Title is
               | "What best describes your company's average Month-Over-
               | Month (MOM) growth rate over the past 3 months?"
        
               | icedchai wrote:
               | You'd be surprised. I've met founders who were happy
               | growing by a few hundred bucks a month. With most of
               | these companies doing under 15K/month, the percentage
               | growth is going to be pretty low.
        
         | ramimac wrote:
         | Slide 62 does present some of that context:
         | 
         | Survey was sent to 25k founders in the MicroConf database, 673
         | respondents (534 completed the survey)
        
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       (page generated 2021-02-10 23:00 UTC)