[HN Gopher] The computers rejecting job applications
       ___________________________________________________________________
        
       The computers rejecting job applications
        
       Author : mnw21cam
       Score  : 140 points
       Date   : 2021-02-08 12:20 UTC (10 hours ago)
        
 (HTM) web link (www.bbc.co.uk)
 (TXT) w3m dump (www.bbc.co.uk)
        
       | underseacables wrote:
       | I know a number of people who have paid for someone to do the
       | personality tests for them, but with video it's gotten harder.
       | It's also gotten easier for companies to reject for tacit bias
       | such as gender, race, and any other number of factors. There
       | doesn't seem to be any safe guards for it; we didn't do it, the
       | software did it.
        
         | ChuckNorris89 wrote:
         | _> It's also gotten easier for companies to reject for tacit
         | bias such as gender, race, and any other number of factors_
         | 
         | In some European countries like Germany, Spain and Austria it's
         | not even tacit as it's tradition to have your photo and
         | birthday in your resume, especially for more traditional
         | companies, to the point where it generated some scandals in
         | Austria and Germany since in some companies, being black or
         | having Slavic/Turkish/Arabic names got your CV rejected by
         | default even though the CVs would fit the requirements.
         | 
         | But it's ok, since they write in the footer of their career
         | page that they don't discriminate on such things. /s
         | 
         | Edit: There's even some German satire about the racism job
         | applicants face over having photos in resumes:
         | 
         | https://www.youtube.com/watch?v=ih5k7g8vUmE
        
           | byerobh wrote:
           | Yeah, those footers are just for the "more equal" crowd.
           | Anyone I know who actually wants to discriminate, still gets
           | away with it. Those who don't don't. But at least now the
           | average diversity idealist is appeased.
        
           | [deleted]
        
           | [deleted]
        
           | commandlinefan wrote:
           | > they don't discriminate on these things.
           | 
           | In the U.S. they explicitly do discriminate on these things
           | (and are often required to do so by law), but only in one
           | direction.
        
             | ChuckNorris89 wrote:
             | AFAIK, photos and birthday are not allowed in US to prevent
             | such discrimination so how would they do it then?
        
               | Mauricebranagh wrote:
               | I am surprised that Germany hasn't been taken to the
               | European court of human rights over this abuse.
               | 
               | Maybe those German privacy activists going after google
               | et all might want to look at this.
        
               | ChuckNorris89 wrote:
               | Because in Germany/Europe discrimination is officially
               | illegal so it is assumed nobody does it, even though
               | people know better, and because you cannot fully outlaw
               | and police tribalism, human bias and cronyism that is
               | evolutionary ingrained in us as a species since the dawn
               | of man.
               | 
               | Putting more legislative hoops in place means HR will
               | just need to find more creative ways to formulate job
               | requirements in order to exclude certain classes of
               | people or more creative ways of justifying not taking you
               | application further, but ultimately won't solve the core
               | issue.
        
               | isbvhodnvemrwvn wrote:
               | There's also the Arbeitszeugnis thing (a summary of how
               | they see you as an employee, given when you leave the
               | company). If your boss doesn't like you, they can fuck up
               | your future a bit by giving you a bad Zeugnis (future
               | employers typically want to see those).
               | 
               | It's effectively illegal to complain about employees in
               | Zeugnis, but they can reorder words and skip some phrases
               | to imply that you're a bad employee. If you're not German
               | you might even think you got a good Zeugnis because it
               | looks well on the surface, but there's the entire code
               | you need to learn to read these.
        
               | Mauricebranagh wrote:
               | Ah the "Forget it, Jake. It's Chinatown" defence.
               | 
               | or maybe you ned some high profile sackings of HR
               | directors at a few big German companies ala github.
        
               | ChuckNorris89 wrote:
               | Sackings? On what ground? Proving there's any kind of
               | malice or bias in rejected applications is nearly
               | impossible as the main job of HR is to protect the
               | company from any hiring bias leaking out. That's why your
               | rejection email is usually some generic copy-paste
               | message and they usually refuse to give you any feedback
               | upon request
        
               | vincentmarle wrote:
               | Except they straight up ask you for your racial etnicity,
               | disabilities and gender.
        
               | pc86 wrote:
               | They're referring to diversity programs as
               | discrimination.
        
           | galfarragem wrote:
           | There's an elephant in the room: hiring is by nature biased.
           | 
           | I have yet to witness an hiring process that isn't biased. As
           | an anecdote, in a past small business job, a colleage (that
           | accumulated the hiring manager hat) used to choose people
           | (always opposite sex) by photo and had even the literal
           | approval of the company owner to do so. To corroborate this,
           | I remember two persons "hired by photo" commenting that they
           | never had any trouble getting job interviews. It may indicate
           | that "hiring by photo" is rather common.
           | 
           | We like to forget that most jobs don't allow 10X'ers.
           | Choosing "the best" is normally just a form of "early
           | optimization". My take on this (but I might be biased) is
           | trial most and only hire who adds enough value.
        
             | ChuckNorris89 wrote:
             | Like I said below, you cannot fully outlaw and police
             | tribalism, human bias and cronyism that is evolutionary
             | ingrained in us as a species since the dawn of man.
        
           | jccalhoun wrote:
           | It is also the practice in some Asian countries. I applied
           | for a job at a Japanese university and they wanted a photo.
        
         | nicbou wrote:
         | I interviewed for my first employee a few weeks ago. I just
         | opted for an audio call. I didn't want to judge candidates
         | based on their coronavirus nest, coronavirus haircut, or
         | anything that didn't influence their performance in a strictly
         | remote job. I also didn't want to dress up.
         | 
         | That being said, German culture dictates that resumes have
         | pictures, so it's sort of moot.
        
       | toyg wrote:
       | Disappointing that a BBC piece does not cover any UK-based
       | business in this sector, like Arctic Shores
       | (https://www.arcticshores.com/). The journalist lives in NYC but
       | these days that shouldn't really matter...
        
       | throwitaway798 wrote:
       | I'm not certain you can quantify the qualitative - it's too much.
       | How would you properly set up what you are looking for concerning
       | the specifics in your company's culture? It would be great to
       | have follow ups - like did this person who passed all these tests
       | and get hired really turn out to be amazing..? How do they factor
       | Ig they get another job offer and leave shortly after the hire?
       | When humans can't even read humans how are they going to program
       | something that will?
        
       | HenryBemis wrote:
       | I assume that not all roles go through this process. If you are
       | hiring for a sensitive position (CEO, other C-suite, any type of
       | Compliance and Internal Audit), the process is different.
       | 
       | I will also assume that the "AI" does only the first clean-up.
       | Basically moving them from the 'pile on the floor' to the
       | 'table', pick the 'top 100' for a role.
       | 
       | Fun story: When working for a US tech company some years back, we
       | were looking for IT Auditors. Someone saw the word "audit" on an
       | ad and applied. The guy was a "night auditor" (hotels). He didn't
       | bother reading the ad, he just applied. HR didn't review his CV
       | at all, they set up the meeting. We laughed, apologized, got him
       | a coffee, we exchnaged funny/horror stories, and he went his
       | merry way.
       | 
       | An AI system would have picked that up in 1ms. A lazy/overwhelmed
       | HR employee did not.
        
         | MikeDelta wrote:
         | Maybe they should use more AI to hire CEOs and upper management
         | from a very large pool. We might get positively surprised.
         | 
         | (Or not, in which case I'd be surprised.)
        
           | mark254 wrote:
           | Even just a random process might give better results -
           | sometimes.
           | 
           | From THHGTTG:
           | 
           | > To summarize: it is a well-known fact that those people who
           | must want to rule people are, ipso facto, those least suited
           | to do it. To summarize the summary: anyone who is capable of
           | getting themselves made President should on no account be
           | allowed to do the job."
        
       | hn_throwaway_99 wrote:
       | While there is a natural "that's not fair!" reaction to this, and
       | also I think that a lot of these companies are selling snake oil,
       | I also have to wonder if it can be much worse than the _human_
       | screening most applicants go through for these kinds of jobs.
        
         | ghaff wrote:
         | A lot of this is probably mostly BS-y stuff like personality
         | tests and so forth. But if there's a stack of 100 resumes
         | applying for some job, there's going to be a lot of
         | arbitrariness in any heuristics used to cull pile down to a
         | reasonable size even once "obviously" unqualified candidates
         | are filtered out (and even that filtering can be a bit
         | arbitrary).
        
       | sfg wrote:
       | "AI can help evaluate all those candidates in a very consistent
       | way," he says."
       | 
       | Which, if applied across an industry, means someone will be
       | consistently rejected; where as now they might have a chance of
       | finding a position somewhere, as the intellects in each hiring
       | process are different.
        
       | cullinap wrote:
       | This reminds me of the nfl combine but for jobs. There are plenty
       | of examples of players that do well in the combine but fail in
       | the nfl. Your test just selects for individuals who are good at
       | testing and not necessarily good at their potential job.
        
       | lyptt wrote:
       | There's no way in hell I'd do an AI-based interview. It speaks a
       | lot about the way a company treats its employees if they can't
       | even be bothered to speak to you until the second round.
        
       | rammy1234 wrote:
       | are resumes valid anymore ?
        
         | samastur wrote:
         | Yes, just not everywhere. We use them to filter our candidates.
        
       | swalsh wrote:
       | 10 years ago I was so excited and optimistic about the future
       | technology was going to bring us. As that future comes closer
       | it's quickly becoming quite clear that this entire industry is
       | bringing us a giant dystopian future. Tech companies have more
       | power then governments, individual privacy is gone. Corporations,
       | already pretty impersonal, have completed the transition to
       | treating people as "resources", completely dropping the word
       | "human".
       | 
       | We all need to think about the future we're building here.
        
         | joshuahughes wrote:
         | I wish it wasn't true, but the path we're headed down is pretty
         | much set now.
         | 
         | I can't help feeling that the habit of removing identifying
         | markers (names, ages, etc) from resumes to try to ensure
         | equality in hiring is also part of the same ill-fated
         | direction.
         | 
         | I dearly wish that the world I was leaving my kids wasn't so
         | dehumanised.
        
           | woeirua wrote:
           | > I can't help feeling that the habit of removing identifying
           | markers (names, ages, etc) from resumes to try to ensure
           | equality in hiring is also part of the same ill-fated
           | direction.
           | 
           | What? There is well documented and clear evidence that these
           | indicators actually lead to highly biased decisions regarding
           | who gets interviewed. Removing them is the _right_ thing to
           | do.
        
             | joshuahughes wrote:
             | There are positives, and there are also negatives. Both
             | have been well-documented.
             | 
             | My point was a more general one, that we are being sucked
             | into a strangely anti-human world where those in power
             | would like nothing more than to reduce us to a mere
             | employee number. Just data in a spreadsheet. It's so much
             | less messy that way, right?
        
           | swalsh wrote:
           | It goes beyond resumes. Our criminal justice system also uses
           | AI to make judgement decisions. I understand the need to
           | eliminate bias from systems (though I question how much bias
           | is actually being eliminated via these systems) but the need
           | to humanize people when they are most vulnerable is
           | important.
        
         | Nasrudith wrote:
         | Sounds a bit Black Mirror Complex. People were complaining
         | about being treated as resources since the industrial
         | revolution - and before then serfs knew that they were
         | resources! More power than governments, seriously? The only
         | time I have seen that rhetoric come up is complete fucking
         | morons complaining about encryption and wanting to outlaw math.
        
       | [deleted]
        
       | totorovirus wrote:
       | I don't think this is bad at all. If there are so many job
       | application that human can't scale enough to process all of them,
       | it should be a big firm with reputation and those companies are
       | spammed by job application from all ranges of candidates. It is
       | just a spam mail detector with job application flavor.
        
       | zaptheimpaler wrote:
       | Yeah it sucks computers do this but its important to remember
       | people can be equally cruel. Big tech companies who need talent
       | arbitrarily accept/reject candidates based on resume buzzwords
       | and whether they can leetcode. But the long tail of small
       | companies, often run by idiots or frat bros of some kind will
       | reject you for reasons stupider still - dont like hair, not hot
       | enough, can only drink 2 beers?, only knows Java LMAO.
       | 
       | In other industries, psychometrics are common and even effective.
       | I remember one dull self help author talking about how insurance
       | companies screen for optimism because lol you're gonna need it to
       | consistently make 100 calls a day, knowing only 5 people will
       | buy. Meaning forget merit, EVEN IF you make it past the
       | randomness filter, your interview & job performance is determined
       | based on largely immoveable parts of your personality. Don't
       | forget, the corporate world outside of the rarefied space of tech
       | is an absolute shit show.
       | 
       | Whenever i feel like ranting against how shitty AI is, remember
       | folks, i remember the majority of humans suck too. It gives me a
       | warm, cozy feeling like I'm a turkey the day before thanksgiving.
        
       | londons_explore wrote:
       | I wonder if it's possible to get the job applicants to evaluate
       | each other?
       | 
       | That way you have a process that automatically scales to the
       | number of applicants you have.
       | 
       | Exactly how to structure it so it can't be gamed/subverted is
       | tricky, but you might imagine some team activity where the team
       | does a task together, and then each person in the team is asked
       | to so some kind of review of the other people in the team.
       | 
       | If you make the team activity be a small nugget of the actual
       | work you need done, and you pay all the interviewees generously
       | for their time, I can't imagine interviewees walking away unhappy
       | at the end, even if they don't get the job.
       | 
       | You then interview the top 2 people from each team.
        
         | dcolkitt wrote:
         | > Exactly how to structure it so it can't be gamed/subverted is
         | tricky
         | 
         | Most companies pay a commission to the recruiter or a referral
         | bonus. You could distribute that to those candidates who
         | contribute to the recommendation of the winning candidate.
         | You're incentivized to recommend the best person, because you
         | can still make money even if you don't get the job.
         | 
         | Also you could always hire for a batch of positions, or at
         | least more than one person at a time. That way, just because
         | someone else gets the job doesn't preclude you from also
         | getting it.
        
         | wccrawford wrote:
         | Any time people are asked to review their peers, there's at
         | least some compulsion to rate others poorly because it'll make
         | you look better.
         | 
         | IME, the only times that it can go well is with people who
         | don't think the results will matter. And in which case, why do
         | it?
         | 
         | The one exception is someone who is already somewhat of a
         | leader and isn't looking for a promotion, and so they don't
         | have much desire to make themselves look better.
        
       | acd wrote:
       | In Europe Automatic performance reviews are probbly not legal in
       | EU according to GDPR section 22.
       | 
       | "The data subject shall have the right not to be subject to a
       | decision based solely on automated processing"
       | 
       | https://gdpr-info.eu/art-22-gdpr/
        
         | ghaff wrote:
         | >"solely"
         | 
         | Which presumably means that they can be used as a filter so
         | long as a human is making the final selection.
        
       | trynton wrote:
       | It is a truth universally acknowledged that you are more likely
       | to be hired on, if your parents are friends with the owner of the
       | company. As for a video interview, I would totally clam-up. If
       | you do want your application to make it to the top of the pile,
       | then what you do is this. Fill the page with white-on-white very
       | tiny words that are designed to hit the AI buzz word detector.
       | You can extract these from the company "Mission Statement" :s
       | 
       | https://dilbert.com/strip/1996-09-01
        
       | jakub_g wrote:
       | FWIW (at least in tech industry), apparently the automated
       | filtering systems are a myth spread by companies who make money
       | on the promise to optimize your resume to get past the filter.
       | 
       | https://twitter.com/GergelyOrosz/status/1292909844886945792
       | 
       | (The OP of the tweet was an engineering manager in several big
       | tech companies, wrote The Software Engineer's Guidebook last
       | year, and talked with many recruiters in the process)
        
         | asdf123qwer wrote:
         | >(at least in tech industry), apparently the automated
         | filtering systems are a myth
         | 
         | Sounds like horseshit. There's no shortage of graduates in
         | tech, on top of graduates of various "bootcamps", as everyone
         | and their dog has been telling young people they just need to
         | "learn to code!" and they'll have a luxurious, joyous future.
        
         | Taylor_OD wrote:
         | I don't know if there are automated filtering systems that will
         | send a rejection email in place but I know as a manager who
         | used LinkedIn job posts I had what was basically a, "qualified"
         | and then a "not qualified/spam" folder for applications. New
         | applications were auto sorted into one or the other depending
         | on their resume/linkedin profile/some other factors I was not
         | aware of.
         | 
         | I could still find those profiles but it was auto filtering the
         | candidates it thought were relevant and those that were not. To
         | at least some extend these types of automated filtering systems
         | do exists. I don't know why recruiters/manager say they do not.
        
         | SharpeDidntFoul wrote:
         | I paid someone $250 to get my resume past ATS systems, it
         | worked.
        
           | TurkishPoptart wrote:
           | Care to share the service/company?
        
         | aspaceman wrote:
         | Huh? This directly disagrees with my experience. I believe this
         | person is mistaken. Resumes are always filtered before they hit
         | my desk, I just never even knew the filter happened. Apparently
         | they toss out a huge amount.
         | 
         | Reading this tweet in depth disagrees with a lot of my
         | experience in Fortune 500 tech companies. Can't figure out the
         | misunderstanding.
        
           | twic wrote:
           | jakub_g refers to the claim that " _automated_ filtering
           | systems are a myth ". That doesn't mean that HR aren't
           | filtering them manually.
        
           | zippergz wrote:
           | If you never knew it happened, how do you... know it
           | happened?
           | 
           | I can't conclusively say one way or the other. I have been a
           | hiring manager at a F500 tech company and have never seen
           | direct evidence of any automatic filtering or rejections.
           | 
           | Anyone speaking with complete confidence in either direction
           | needs to bring actual evidence...
        
             | aspaceman wrote:
             | As in, my managers always talked about their piles being
             | "presorted by HR" which was just code for a computer did
             | it. I never thought some well paid HR person was actually
             | sorting through those, but maybe I guess.
             | 
             | There's no evidence to bring? Like, in the case of bunch of
             | people bringing personal anecdotes you can still create a
             | sense of truth without evidence Christ.
        
               | zippergz wrote:
               | The companies I worked at had sourcers and resume
               | screeners who did exactly that. Mostly but not all
               | contractors. Not necessarily well-paid, but humans
               | nonetheless.
        
         | wu_187 wrote:
         | I talked to a recruiter for a three letter company, and they
         | told me that they actively search for keywords on people's
         | resumes and the applications that most apply to the role. This
         | would in fact be considered filtering. Now I don't know if the
         | software they use (brassring) automatically "suggests"
         | applicants (which would imply automated filtering) or not.
        
       | valentinemsmith wrote:
       | This reminds me of when I was working for an EdTech startup
       | nearly a decade ago where the CEO invented his own "Mini Myers
       | Briggs" test, and we developed a "feature" to reject any teachers
       | applying who came back INTJ after filling out that stupid test.
       | The CEO adamantly believed INTJs didn't make good teachers.
        
       | kemiller2002 wrote:
       | I used to work as a programmer in this field. I'm torn, on one
       | side the "science" behind it is based on statistics and is
       | supposed to be validated. Your view depends largely on whether
       | you trust the validity of psychometrics. On the other side,
       | someone makes a test wraps some statistics around it and says
       | it's valid and measures what it's supposed can seem a little far
       | fetched.
        
         | hogFeast wrote:
         | How can you "validate" it? Are companies making all their staff
         | take these tests and then measuring performance? But the people
         | in your company isn't RCT. Are companies basing this on
         | research that is done on random people? Okay, but skills
         | required on most jobs aren't correlated to some "general"
         | intelligence. How do you deal with the fact that IQ appears to
         | be correlated to income? How you deal with the fact that IQ
         | doesn't correlate to success? Seriously, I don't understand how
         | this makes sense to anyone who has studied stats at all (this
         | is taught to 16 year olds where I am).
         | 
         | This stuff is totally out of this world crazy. I am reasonably
         | intelligent, I did an IQ test when I was 12 and it was 130...I
         | am extremely bad at relatively basic elements of life and work.
         | I am good at other things but there is no way this can all be
         | measured or, even, quantified. What is more: the main thing
         | determining my ability is still experience, and my skills
         | change significantly over the course of a few years. This isn't
         | how statistics or science is really supposed to work. Slightly
         | obviously, and contrary to what people think, this entrenches
         | inequality.
         | 
         | I understand why companies do this:
         | 
         | * Hiring is hard. It is hard to get people who are actually
         | good at hiring, there are no courses for this at university,
         | there are no real rules outside of experience. Ironically,
         | companies get over this by doubling down on their weaknesses.
         | 
         | * Underemployment is massive. It used to be hard to apply for a
         | job, everyone just shotguns apps out now, and no-one has a job
         | they want. Employers can do whatever: I am in the UK, even for
         | menial tasks like working in the supermarket, they are doing
         | weird, totally unscientific tests.
         | 
         | * Everyone is terrified of hiring. Employment lawyers get
         | richer, laws get more complex, and the risk of being villified
         | in the press for an interview gone bad are massive. Ironically,
         | these totally "objective" processes just solidify inequality.
         | They are designed with context, there is no totally abstract
         | notion of intelligence that is relevant to the work place, they
         | are designed to produce stratification in intelligence that
         | likely does not translate to any real-world scenario. These
         | approaches cause the thing they are trying to prevent because
         | the thing has become so terrifying for companies.
         | 
         | Just my 2c, but this stuff is, imo, one of the worst modern
         | corporate behaviour. Whether you think it is right or wrong
         | morally, the outcomes are not good...the solution to bad hiring
         | processes isn't psuedoscience. It is: hiring people who can do
         | their job (again, these are linked, I have noticed that some
         | companies are in the death sprial...they have bad processes
         | that hire bad people, when a company does it well they just
         | exist totally outwith this cycle).
        
         | Bukhmanizer wrote:
         | I work with a lot of psychological testing, and IMO it's absurd
         | to expect these kinds of tests to describe individuals. They're
         | fine at creating norms and viewing statistical deviations, but
         | There's a reason why, even in the ideal case, when you have a
         | gold standard diagnostic test, with obvious symptoms, hundreds
         | of thousands of previous cases to look at, few things are
         | diagnosed solely on testing alone. And these tests likely don't
         | get anywhere close to any of these ideals.
        
         | vsareto wrote:
         | It doesn't seem like science, or it's selectively chosen
         | science.
         | 
         | If we must do these tests, I should be able to take one or a
         | few of these and keep that as a record and not have to do them
         | again. But instead, I have to repeat the process for every
         | company that gives them (recently, Berkshire-Hathaway and it
         | had to be done before anyone would even speak about the
         | position). These things rarely test for job-specific skills and
         | are supposedly generalized intelligence tests, so the skills
         | should be widely applicable, and therefore I shouldn't have to
         | repeat this often. Hell, I do less for a drivers license
         | renewal and 2 tons of metal at 60 mph is more lethal than most
         | jobs behind these tests. Typically they've been math, reading
         | comprehension, word association, memory, personality, and
         | abstract/spatial thinking, which, frankly, was already done
         | through high school and college. If the goal was finding
         | signals for successful applicants, they already have had these
         | signals.
         | 
         | To me, that says they're less interested in finding out how
         | smart you are, and it's really more of a filtering tool where
         | science is being used to give it more credibility than it
         | deserves.
         | 
         | And of course, referring to the article, because it's AI,
         | there's a gray area of accountability that I don't think the
         | legal process has caught up with yet.
        
           | 1980phipsi wrote:
           | I would guess that if you actually dig into it, the reason
           | why each company who does it does them differently is legal.
        
       | firefoxd wrote:
       | This reminds me of some times in the mid 2000s, I was looking for
       | a job. I had a friend who was a manager at EA. He was trying to
       | get me a job as a game tester but no luck. I had to apply online
       | through their system, but they couldn't find my application.
       | 
       | After days of applying and not appearing, someone told him that
       | it's possible that my application was being rejected. They found
       | my name in the rejected pile. I don't know what exactly in my
       | application was turning me into a red flag, or of if he didn't
       | really want to hire me, but unless the system accepted me, I was
       | not going to get hired.
       | 
       | I was never hired.
        
       | JustARandomGuy wrote:
       | Related story: I applied for a position with United Airlines a
       | few months ago. I started the job application, then stopped in
       | the middle for whatever reason. United's job system emailed me at
       | 9 PM a reminder to continue my application, and I completed it
       | less than a half hour later. A half hour after that (just after
       | 10 PM) United emailed me a rejection notice. So either some
       | United recruiter was working late (I'm in the same time zone as
       | United's HQ) or my resume was completely rejected by a bot.
       | 
       | It's pretty annoying to put in all that work and get a rejection
       | so quickly.
        
         | heelix wrote:
         | Very early in my career, I did an open house where I chatted
         | with their principal architect and got hired. A few weeks
         | later, after I had been working for a week, I received a letter
         | from HR rejecting me. I wandered over to the HR office and
         | meekly asked if I was still employed - and thankfully was.
         | Apparently they had just gotten to screening the resumes that
         | were handed in at the open house.
        
       | totetsu wrote:
       | When I took one one of these things for a temping company a few
       | years back, and it was asking me about basic Excel things, I took
       | a look at the network traffic in the browser. I could see it was
       | just like "question 2, pass yes, respons time 10s" in JSON. So I
       | feed it through portswigger burp proxy and modified the responses
       | as they went. I still think I was demonstrating basic IT skills.
        
       | AntiImperialist wrote:
       | If computers can reject your job application, your value in the
       | market probably is not worth much. I would work on that.
       | 
       | I am not worried about computers blocking me. Google and Facebook
       | do try to censor my comments with their algorithms. They're
       | pretty easy to get around. I'm more concerned by individuals with
       | political agenda (like for example, here, where I have been
       | shadow-banned by being targeted manually for engaging in
       | "wrongthink": https://news.ycombinator.com/item?id=25624084).
        
       | pavel_lishin wrote:
       | > _" Everyone wants the right job, and to hire the right person.
       | It doesn't benefit anyone for the match to be off. Trying to use
       | these AI systems in smart ways is to everyone's advantage."_
       | 
       | I mean, that's flagrantly untrue. There are plenty of, I hesitate
       | to use the term "bad actors", but people who will lie and
       | embellish their resume, tailor their answers to these personality
       | quizzes in an optimal way, and otherwise game the system to
       | maximize their payoff - which is to get hired.
        
       | SharpeDidntFoul wrote:
       | You can pay about $250 for someone to optimize your resume with
       | certain key words, punctuation, and formatting choices to make it
       | through these systems. I did this and it worked. I was going for
       | entry level finance roles in tech and finance. I went to a top 40
       | finance program, interned at Morgan Stanley, a hedge fund, and a
       | respectable incubator, but had a hard time getting replies to my
       | job applications. I used all the help and resources from my
       | university's career center and followed everything on the
       | infamous "Mergers and Inquisitions" website, which is supposed to
       | be the holy grail of career guidance and resume formatting for
       | finance majors. I had my resume looked at my everyone I could get
       | critiques and edits from. I wasn't getting answers from my
       | applications. After hiring someone to change the formatting, I
       | got automated replies saying that they liked my resume and would
       | reach out to schedule a phone screening. Same person, same level
       | of "professionalism" on the resume, same experience, just
       | different key words and seemingly arbitrary formatting choices to
       | please the AI overlords.
       | 
       | I found 5 people claiming to optimize resumes for algorithms for
       | the sorts of jobs I wanted. They all had high reviews from
       | customers. I then asked them all questions through email and
       | phone calls to see if they actually knew what they were talking
       | about. I picked the one who appeared the best. Not only did she
       | have some personal proximity to the space, but she seemed to know
       | all of the nuances of how to please the resume algos. It was the
       | best $250 I ever spent.
       | 
       | Point is, people are cracking these processes, it feels arbitrary
       | but that's how the game works now if your a job seeker. Whether
       | if be something like a resume screener or something of this level
       | that claims to be able to understand your personality in 25
       | minutes, you can crack the system. If your hiring, I can't
       | imagine how confusing this whole mess is on top of your already
       | busy work day, but it's easy to manipulate these screening
       | software products to make them think whatever you want. I've met
       | many sketchy software sales people who just schlep useless
       | enterprise products at businesses. I wonder how much of the
       | enterprise SaaS world is made up of this sort of thing.
        
         | fiestaman wrote:
         | I'm applying to stuff right now, mind emailing me this person's
         | information?
        
       | microtherion wrote:
       | Yes, those AI systems surely create garbage results right now,
       | and worse, once they are trained perfectly, they will provide
       | perfect cover to codify existing hiring biases:
       | 
       | 1. Take existing employee base, hired through biased process.
       | 
       | 2. Use resumes to train multi-million parameter machine learning
       | model.
       | 
       | 3. System will replicate biases, while the process is completely
       | opaque to review by even the people who created it.
       | 
       | But then again, existing hiring practices are just as bad, e.g.
       | hiring European engineers only if they graduated from Oxford,
       | Cambridge, or the University of Bucharest:
       | https://twitter.com/shaft/status/1355696154990628864
       | 
       | Or the still widespread practice in Switzerland to demand hand
       | written job applications for executive positions, in order to
       | have the applications evaluated by graphologists...
        
       | dcolkitt wrote:
       | The next logical step would be to train an adversarial AI against
       | the hiring AI. You'd have the system generate your resume and
       | application to maximize your chances. Then the hiring AI would
       | need to be re-trained to account for this. And so on.
       | 
       | In the far future, this feedback loop creates an economy where
       | every job application is total gibberish. No human can possibly
       | explain why their resume is a recipe for carne asada, an excerpt
       | from Moby Dick, and a bunch of windings. But supposedly it's
       | predicted to increase final offer salary by 13.54%, so nobody
       | questions it. Anybody who still writes out their resume by hand
       | is considered a luddite weirdo, and definitely not someone you'd
       | want to have join your company.
        
         | SharpeDidntFoul wrote:
         | I kind of rambled on about this in another comment on this
         | thread, but I paid someone $250 to optimize my resume with key
         | words to appease AI. It worked. I got automated replies to
         | schedule phone screenings from jobs that had rejected my old
         | resume. It's already happening.
        
         | dunefox wrote:
         | Or just send in an image of a koala with a noise filter over
         | it. 99% confidence for a prime candidate.
        
         | dennis_jeeves wrote:
         | Lol.
        
         | airhead969 wrote:
         | Yeap. There then ought to be a whole cottage industry of gaming
         | AI applications and AI hiring.
         | 
         | So, we're basically voluntarily letting the machines take over
         | and replace human jobs, nuance, and critical thinking?
         | 
         | Oh and then the next logical progressions are AI performance
         | reviews and AI management. Within a decade, your AI boss will
         | slinging around a coffee cup and saying "yeah, I'm gonna need
         | you to come in on Sunday too."
         | 
         |  _You are a true believer, blessings of the State, blessings of
         | the masses. Work hard, increase production, prevent accidents
         | and be happy._
        
           | beckingz wrote:
           | There are numerous resume consultants who specialize in
           | getting past HR screens and keyword filters.
        
         | patrickthebold wrote:
         | I have a section on my resume called:
         | 
         | 'Technologies I'm Unfamiliar With'
         | 
         | Underneath is a Laundry list of today's sexiest technologies.
         | 
         | It's not quite as advanced as your suggestion, but it's pretty
         | effective. It's also a good icebreaker when you have the in
         | person interview.
        
           | wincy wrote:
           | I'd say your name pans out, that seems pretty bold to me.
        
           | myself248 wrote:
           | I would title it "Growth opportunities I look forward to
           | exploring", and then yes, absolutely.
        
             | stuaxo wrote:
             | This must be an American thing, if someone wrote that on a
             | CV in the UK, this sort of text would probably put people
             | off.
        
               | sharkweek wrote:
               | If I were a hiring manager, and I liked everything else I
               | saw, I'd get a good laugh out of this, which might propel
               | them to the top of my "to be interviewed" pile.
        
               | hinkley wrote:
               | The 'American thing' is putting keywords in white text on
               | a white background.
               | 
               | This is just normal stuff.
               | 
               | I get people hitting me up on Linked In for tech that I
               | outgrew 10 years ago. I can either take them off entirely
               | (making me look very 1 dimensional) or counterbalance
               | that with things I'd love for someone to pay me to learn.
               | 
               | I haven't made any decisions so far so the status
               | continues to remain quo.
        
               | site-packages1 wrote:
               | I think the joke is that the automated scanners weeding
               | out resumes as in the article posted look for keywords
               | like "React" or "Machine Learning" but without context,
               | so when they see "Machine Learning" on a CV, they are
               | more inclined to accept it, not knowing the context. As
               | an interviewer you can simply play dumb on that aspect.
        
           | sharkweek wrote:
           | This is the biggest of big brain moves I've ever heard when
           | it comes to gaming these types of stupid auto-filters.
           | Definitely stealing this for future use.
        
           | greesil wrote:
           | Very clever!
        
           | marcosdumay wrote:
           | Resume Index:
           | 
           | Personal Information ... 1
           | 
           | Education and Certifications ... 1
           | 
           | Previous Experience ... 1:2
           | 
           | Known Technologies ... 2
           | 
           | Technologies I'm Unfamiliar With ... 2:348
        
           | dimitrios1 wrote:
           | I've always viewed staying up with the latest tools,
           | technologies, and practices as part of my job. I've also
           | found that the people who tend to not do this or display a
           | similar sentiment you touched on with your comment, it's
           | because you have carved out a large enough amount of success
           | or niche with what you are working with. Am I reading into
           | this too far?
        
             | nitrogen wrote:
             | The breadth of the industry makes it completely impossible
             | to keep up with everything. I started typing out a list,
             | but the list would be impossibly long.
        
             | tharkun__ wrote:
             | Like nitrogen explains as well, it's just too much, even if
             | you concentrate on what you are actually usually working
             | on/in, depending on what your field is.
             | 
             | I.e. if you are working on anything that is currently a
             | 'web app' of some sort, then depending on what company you
             | were at, you would either be using one framework or
             | another. So you might write in the "I know technology X"
             | column things like "jQuery, React", because your last job
             | used JQuery, then they grew up and switched to React. In
             | the "I don't know technology Y" column, you write things
             | like "BackboneJS, AngularJS" etc. (the actual lists would
             | be much longer, this is just to take an example). You're
             | still current if you use either Angular or React it just
             | happens that you (or someone at your company) didn't choose
             | one but the other. And then there's the myriad of other
             | frameworks that come and go or that a particular niche of
             | companies might prefer. If you're a web app FE or full
             | stack guy you can still pick any of these up easily enough,
             | so it makes sense to list them for the "pattern matching HR
             | drones" (or computers :)) to get the interview.
        
             | 35fbe7d3d5b9 wrote:
             | As someone who gets to participate in the hiring process
             | more than I'd like to, I look for balance on resumes.
             | 
             | If you bring nothing but J2EE 1.4 experience I'm going to
             | assume you've carved out a focused niche. I'll steer the
             | interview towards broad, modern practices and technologies.
             | 
             | If your resume talks about nothing but modern technologies,
             | I'll try to dive deep to be sure you aren't a dilettante
             | with surface knowledge in a ton of things but no deep
             | capabilities where it matters to $company.
             | 
             | In general the best resumes show a balance of deep
             | expertise in foundational tech and exposure to new
             | technologies. A dev might have done Python for a decade but
             | has started poking at Elixir, an ops person knows Linux
             | like the back of their hand before they start talking about
             | Kube, etc.
        
         | 2112 wrote:
         | The scary-ier part is how many life-critical processes might
         | end up ( or already are ) like this. That being said ; balls
         | have zero to me to me to me to me to me to me to me to me to.
         | But if you don't have access to that kind of technology, i i
         | can i i i everything else . . . . . . . . . . . . . . [0]
         | 
         | [0] https://thenextweb.com/artificial-
         | intelligence/2017/06/19/fa...
        
         | hkmurakami wrote:
         | This has a strong Kurt Vonnegut smell to it.
        
           | 2sk21 wrote:
           | I also thought of Player Piano when I saw this
        
           | Iwan-Zotow wrote:
           | he's ded, you know it, right?
        
             | bregma wrote:
             | So it goes.
        
         | 6gvONxR4sf7o wrote:
         | We can just replay the history of SEO. I believe we're at the
         | point (was it the late 90s for SEO?) where it's time to put all
         | the keywords onto your resume in a white font.
        
       | aboringusername wrote:
       | Computers decide if you get a job (and access to a resource
       | called "money", pretty important for living).
       | 
       | Computers decide if your Google accounts gets deleted, without
       | warning.
       | 
       | Computers decide if you can get credit, or open a bank, or
       | participate in society.
       | 
       | And there is 0, yup, 0 accountability. Computer doesn't like you?
       | Tough shit, get fucked, nothing you can do. If you don't have an
       | internet connection, you're fucked. If you don't have fast upload
       | speeds and a capability to record video and are willing to store
       | it on someone else's computer (where they will datamine it and
       | use it against you in the future, or it'll be "leaked"/sold) then
       | you're fucked.
       | 
       | So now, to get a job I need:
       | 
       | To participate in surveillance and trading of my data where it'll
       | be data raped
       | 
       | A smart phone
       | 
       | A fast internet connection
       | 
       | So great, fuck you to all the poor people I guess who find
       | technology hard, they can just go die.
       | 
       | I'm beginning to think computers were the biggest mistake humans
       | ever made. We need regulation and fast against this sort of
       | thing, to make the hiring process fair and accessible to
       | everyone.
        
         | encom wrote:
         | This is maybe true in Silicon Valley. Not in the real world.
         | 
         | Also, nobody needs a Google account.
        
           | mafuy wrote:
           | I wish it were as you say. Effectively, at least a facebook
           | account was needed at two of the universities I was at. I've
           | also seen instances of important (even life threatening)
           | information being transmitted via social networks,
           | exclusively. So yes, sometimes you pretty much have to be
           | part of that game.
        
         | d1zzy wrote:
         | Computers are just a tool, they're great at processing lots of
         | data very fast. That makes certain types of tasks a good fit
         | for them. None of the things you mentioned were necessarily
         | better before computers, they simply used other methods to do
         | the selection. But that doesn't mean those methods were better.
         | 
         | > I'm beginning to think computers were the biggest mistake
         | humans ever made. We need regulation and fast against this sort
         | of thing, to make the hiring process fair and accessible to
         | everyone.
         | 
         | It was never fair and accessible to everyone (for those
         | companies that would employ algorithm based resume screening).
         | Just that instead of whatever other arbitrary mechanism they
         | had used until now to filter out candidates they now use "AI".
         | 
         | It's good to be trying to find better solutions to these
         | problems, but don't rile up against computers because computers
         | might be part of the solution.
        
         | Jochim wrote:
         | In regards to society computers are still a relatively new
         | invention. The behaviour we're seeing at the moment will either
         | be regulated away or the affected populations will end up as
         | neo-serfs, subjects to decision making systems they are allowed
         | no control over. The EU is at the forefront of the fight
         | against this: people can demand an explanation of algorithmic
         | decision making and GDPR prevents organisations from holding
         | your data without consent.
         | 
         | Computers are powerful tools and can be put to both
         | constructive and destructive purposes. I'm hopeful that at
         | least some societies will figure out sensible limitations on
         | what use they can be put to.
        
       | JackFr wrote:
       | This makes me think of the (most likely apocryphal) story of the
       | hiring manager faced with a huge stack of resumes.
       | 
       | He divides the stack in half, and tosses the top half in the
       | trash. "We don't want to hire those people. They're terribly
       | unlucky."
        
         | acheron wrote:
         | Of course if the job sucks, then you're screening for luck the
         | wrong way.
        
         | curiousllama wrote:
         | You joke but this is actually how most recruiting AI systems
         | work
        
         | KineticLensman wrote:
         | See 'the secretary problem' [0], which is a more sophisticated
         | version of the above. It's a process that can be summarised
         | roughly as follows.
         | 
         | Given a pile of CVs
         | 
         | Read approximately 40% of them (actually 1/e, or ~0.368)
         | 
         | Dump that 40%
         | 
         | Select the first candidate that is better than the ones you
         | have just dumped
         | 
         | [0] https://en.wikipedia.org/wiki/Secretary_problem
        
           | thekyle wrote:
           | The secretary problem says that once you pass on a CV you
           | cannot go back and latter decide you want that person. I
           | don't think that is a restriction that exists in real life
           | hiring.
           | 
           | It is possible to review all the CVs and then decide which
           | one to pick.
        
             | CodesInChaos wrote:
             | When I was involved in hiring, we received a steady stream
             | of CVs and then had to decide if we want to interview and
             | eventually hire or reject a candidate (typically we decided
             | right after the interview or programming task).
             | 
             | While there is a short time window in which multiple
             | candidates might be evaluated, this approach is pretty
             | close to the assumptions of the secretary problem.
        
               | ghaff wrote:
               | I assume that's pretty typical. It's certainly my
               | experience. We interview someone and have a call and it's
               | usually either an enthusiastic yes. Or an OK I guess (or
               | just no), in which case we keep looking. I'm not sure I
               | can think of a case where we were "I guess they'll meet
               | our needs if no one better comes along."
        
               | toast0 wrote:
               | > I'm not sure I can think of a case where we were "I
               | guess they'll meet our needs if no one better comes
               | along."
               | 
               | You may not have been at an organization with a policy
               | that unfilled positions after X time get removed. When
               | you get close to the end of the time, there's pressure to
               | hire someone, even if they're not great, because
               | otherwise you'll lose the position.
               | 
               | On the other hand, I have had a case where someone was
               | not hired for a position, and then later was asked to
               | interview for a different position with the same hiring
               | manager, and was hired for that.
        
         | happyconcepts wrote:
         | Less harm there in the trash than in the cloud to be used by
         | perfect strangers to profile you.
         | 
         | "This will go down in your permanent record" comes to mind.
        
         | lordnacho wrote:
         | This is such a common story that a lot of people have actually
         | witnessed it. I mean you might as well do that with a stack of
         | CVs, so people actually do it. A friend of mine witnessed this,
         | and clearly the boss hadn't thought of it himself.
         | 
         | Variations:
         | 
         | "The way we hire traders is we don't hire unlucky ones."
         | 
         | "The most important thing in sales is selling yourself."
         | 
         | Followed by unceremonious dump into bin.
        
         | Bukhmanizer wrote:
         | Frankly, the logistics of hiring make this a reality. I
         | remember helping my boss hire interns, and picked a few out.
         | Later on, they found out that they weren't able to go to all of
         | the schools that they wanted, they could only choose 2. Where
         | did all the people from other schools go? Straight in the
         | trash. Same deal with hiring full-time employees in my
         | experience. Random, usually understandable circumstances
         | preclude a huge swath of applicants from even being evaluated.
         | And for many places, it doesn't even matter, because they have
         | so many candidates that they can't distinguish between them at
         | that level. But from a personal POV, it can be disheartening to
         | get rejected from job after job if you don't know that like 75%
         | of the time it has nothing to do with you.
        
           | ryandrake wrote:
           | This is why I always laugh when someone trots out the tired
           | "shortage of engineers" excuse about why they can't seem to
           | hire. For any tech job posting, the employer needs a super-
           | aggressive filter just to get the list of applicants down to
           | some manageable double-digit count, and this filter is not
           | always going to be nice or fair unfortunately.
        
           | sgerenser wrote:
           | The current large tech company I work for had a recruiter
           | posting messages on LinkedIn like "we're hiring like crazy in
           | <my town> for people with <my background>!" I had already
           | applied on their careers site and got no response. Messaged
           | this recruiter and got no response. Applied again to a
           | similar position maybe 2 months later, got a response, got an
           | interview, and now I'm working there. Guess my point is
           | there's clearly a lot of randomness in the screening process.
        
             | whimsicalism wrote:
             | Any application process is mostly luck after you meet a
             | certain threshold IMO.
        
               | beckingz wrote:
               | They're also mostly luck until you meet a certain
               | threshold.
               | 
               | Therefore, they're mostly luck.
        
         | BerislavLopac wrote:
         | I've read once of a company who fired everyone who had below
         | average performance score.
        
           | BerislavLopac wrote:
           | Oh yes, and I know of at least one country that is
           | considering setting the minimum salary as a percentage of the
           | average salary...
        
             | thatguy0900 wrote:
             | Just think, in only a couple of years everyone will be a
             | millionaire
        
           | technofiend wrote:
           | It's more typical to fire the bottom 10% but that's
           | derisively called rank and yank. Microsoft, HP and others
           | have allegedly used it at one time or another. The assumption
           | is if you do your job well you'll rank well. The reality is
           | your job becomes ensuring you rank well, which may not 100%
           | align with doing the job you were hired for well.
        
             | kstrauser wrote:
             | It also neglects that you'll always have a bottom 10%, even
             | if those people are absolutely amazing: hire 10 Harvard
             | PhDs and one of them will be at the bottom.
             | 
             | I can't believe stack ranking ever caught on.
        
               | technofiend wrote:
               | Yeah defenders of the institution hand wave and say well
               | once you get enough people in the mix, the math works
               | out. I'm skeptical when you're asked to force rank people
               | into a bell curve no matter how small the population.
               | People who are on the bottom due to forcing it into a
               | curve tend to stay there or near there.
               | 
               | Your bottom-most Harvard PhD is unlikely to find himself
               | in the top 10% when mixed into a general population
               | because other human factors come into play, not the least
               | of which is it's incredibly time consuming to review and
               | re-rank every person. So managers tend to leave people
               | where they landed because fatigue eventually sets in.
               | 
               | This in turn inspires other behaviors that are not really
               | what the designer envisioned. For example one manager
               | used to carry around a book of every mistake _other_
               | teams made: if anyone challenged the ranking of one of
               | his employees he 'd start firing off potshots at the
               | other manager's org. Needless to say his rankings were
               | left alone. The irony is not lost on me that this manager
               | eventually left to start a company that allegedly uses AI
               | somehow to help people identify the best candidates. He
               | spent his days subverting a system meant to measure
               | employee performance and now claims expertise in finding
               | the best performing employees.
        
             | marcosdumay wrote:
             | Well, I guess the joke works perfectly well for 10% too.
             | The company will just live for a bit longer.
             | 
             | The fact that the practice is immediately visible as stupid
             | does not stop real companies from adopting it.
        
           | dcolkitt wrote:
           | "We're the best, because we fire the worst!"
        
           | srswtf123 wrote:
           | I personally worked at a place that stack-ranked all their
           | employees then cut the bottom 1/3 of performers. I was on a
           | team of two, with the other guy a 15-year veteran.
           | 
           | Guess who didn't make it past the first year? Guess who also
           | fixed more outstanding issues in that year than had been
           | fixed in decades? Yep, me, the guy who failed the stack
           | rankings and got fired.
           | 
           | I've worked dumber places, but really that one was a bit
           | much.
        
           | jimbokun wrote:
           | GE?
        
         | moritonal wrote:
         | This always annoyed me, because it's almost certain those
         | candidates were in some kind of order.
         | 
         | It'd be either based on the file-name when they were all
         | printed, or the order they came in, or based on some weird
         | method the printer uses, but they'd be some implicit order.
         | 
         | So the candiates were unlucky, it's just the hiring manager
         | couldn't be bothered to think about the biases... oddly
         | relevant when talking about managers out-sourcing their
         | racism/classism/agism/sexism/elitism/whateverism to AI.
        
       | motohagiography wrote:
       | The value provided by this "AI" solution is that it diffuses
       | accountability for a decision away from any individual making a
       | hiring decision. Would it be ethical if it were used to operate a
       | food rationing system, or maybe a vaccine rationing system, and
       | at what point does the level of plenty make it acceptable? I
       | could convolve or convolute any scheme to make the attribute I
       | was selecting for seem "random" and then refuse to acknowledge
       | the views of anyone who couldn't explain gradient descent as
       | well. There may be a general principle here where if you are
       | mediated by machines, you cease to be a person and just represent
       | a sample in a set of samples, and hiring processes like this
       | indicate an economically inferior-good kind of employer that
       | people select away from as soon as they can afford to.
        
         | Nasrudith wrote:
         | What responsibility is there to diffuse? There is no obligation
         | to form a relationship. Internal ass-covering maybe? But really
         | that would just shift to whomever decided upon the AI system -
         | if they had a system that just rolled a die and picked a resume
         | by index their bosses would not be pleased.
         | 
         | While there is cliche angst about being mediated by machines
         | that has existed since bueracracies - but the parts were
         | humans. Sadly the bueracracies qualify as an improvement over
         | literal fiefdoms.
        
       | hertzrat wrote:
       | The obvious connection that we'll see in the news soon is how
       | companies will combine this with all the digital tracking and
       | profiling being done. Every message somebody sends to a teammate
       | in an online game or discord conversation will be a factor in a
       | job application result 5-10 years later
        
       | libtorte wrote:
       | I find the concept of not being allowed to hire (or not hire)
       | whoever you want horrifying.
       | 
       | My life goal is to get my kids to a level where they can afford
       | to refuse to take demeaning tests. But if companies want do
       | employ them, they should be allowed to do so.
        
       | crispyambulance wrote:
       | Doing an online application to initiate contact with a potential
       | employer is already a strike against the applicant.
       | 
       | The whole point of these systems is to whittle down the pool of
       | candidates down to single digits. Of course each candidate is
       | going to "perfectly match" the stated faux-objective criteria
       | because that's what the users of these systems think they want.
       | Whether or not that's what they need is another question
       | entirely.
       | 
       | For the jobs where it's possible, it's much better to reach out
       | directly to human beings and exercise one's human professional
       | network. The best jobs are filled by referral and/or reputation,
       | almost always.
        
         | fallingknife wrote:
         | Google did a study on what elements of the hiring process
         | correlated with good performance and found that references
         | we're almost useless.
        
           | crispyambulance wrote:
           | Google is Google. They hire _VAST_ numbers of people straight
           | out of college. It's practically a pipeline for them. I am
           | not saying that neglecting referrals from professional
           | contacts _doesn 't_ work for Google, but rather that it's
           | commonplace and "good enough" for other places.
           | 
           | Moreover, from the point of view of an individual rather than
           | the employer's performance metrics, it's generally better to
           | make a human connection if you're just talking about the
           | chances of getting hired.
        
         | ghaff wrote:
         | That's been my experience but it probably does legitimately
         | depend. I think there are some people whose skills match sought
         | after keywords and they're fine with those positions. If you've
         | got a more eclectic (and often more senior with varied types of
         | experience), keywords probably don't help much at all.
        
           | decafninja wrote:
           | I don't bother with online applications anymore - I don't
           | think I've ever had a single experience where doing so didn't
           | result in an automated rejection letter or simply no
           | response. Seems like a total waste of time.
           | 
           | Applying via human connections (whether it be a friend,
           | coworker, or even a recruiter - first or third party) has
           | been tremendously more successful.
        
       | OliverGilan wrote:
       | About a year and half ago I was applying for a software
       | engineering internship at Goldman Sachs and they made me take a
       | Pymetrics test. One of the tasks was to press the spacebar as
       | many times as possible in 30 seconds. I didn't do the task and
       | withdrew my application.
        
         | jonnycomputer wrote:
         | A finger-tapping test is often used to normalize other kinds of
         | response time, essentially to control for uninteresting
         | between-person differences in neuro-muscular performance. Was
         | there some kind of cognitive control task too, e.g. where they
         | ask you to refrain from responding to certain stimuli?
         | Typically in something like that you'd have a hard and an easy
         | condition, and the difference in average response times between
         | those conditions is a proxy for "cognitive control" or
         | impulsivity. If an employer were interested in that they'd want
         | to remove the effect of finger speed.
         | 
         | I don't think companies should be administering psychometric
         | tests. But it doesn't make the task you refused to do
         | meaningless.
        
         | [deleted]
        
         | wmil wrote:
         | They successfully filtered out one of the applicants who won't
         | put up with their bullshit.
         | 
         | It's a pure win on their side.
        
           | NotPavlovsDog wrote:
           | This. People think stupid tests and ineffective recruitment
           | stand for incompetence. They may actually signify a well-
           | tuned process to identify compliant, mediocre individuals
           | that don't produce results, stand out, nor are self-
           | motivated, but rather aim to please the boss, without
           | question, and to "fit in".
           | 
           | As an engineer, you want to increase your value contribution
           | to the org and the org should see you the same way. This
           | usually means look for software product companies with at
           | least some meritocracy. It should be about software all the
           | way down.
           | 
           | In any other scenario, it's about something else, usually
           | pleasing the boss, you are a servant, and good luck with
           | that.
        
             | Clubber wrote:
             | >They may actually signify a well-tuned process to identify
             | compliant, mediocre individuals that don't produce results,
             | stand out, nor are self-motivated, but rather aim to please
             | the boss, without question, and to "fit in".
             | 
             | You might be giving them too much credit. I suspect that
             | may have been the original intent of the question, but was
             | mindlessly aped after appearing in an article by countless
             | hiring managers and recruiters.
        
               | NotPavlovsDog wrote:
               | It doesn't even have to be conscious. Implementing a
               | meaningless test still provides a valid test as far as
               | candidate compliance and desire to fit in are concerned.
               | 
               | Merit-driven applicant: This test is not backed by
               | science, does not measure anything related to performance
               | relevant to the job and is arbitrary. Oh, and did you
               | check how do the developers of the test address the
               | fundamental problem of lack of replicability and
               | reproducibility in psychology?
               | 
               | Hiring (if they can actually articulate and self-reflect,
               | a rare occurrence): So you think you're smarter than us?
               | 
               | Subservient applicant: I gave this test 110%, thank you
               | for this opportunity! I look forward to learn more about
               | how I can contribute to the continued success of [org
               | name]!
               | 
               | Speaking to a mediocre manager with a very stable career,
               | tt was a revelation for me to hear them say "smart people
               | get frustrated quickly. I've learned through the years to
               | select those that are agreeable". Value and value
               | creation were not on that managers radar.
        
               | DebtDeflation wrote:
               | >"smart people get frustrated quickly. I've learned
               | through the years to select those that are agreeable"
               | 
               | That might make sense if you're hiring people to dig
               | holes in the ground but seems absurd to use as a filter
               | for any sort of skilled professional position.
        
         | glitchc wrote:
         | Sounds like 50% of video games in the market. Just pretend it's
         | about how high you can jump with infinite jump enabled!
        
         | curiousllama wrote:
         | To be fair, I've been training for that task my entire life
        
         | kleiba wrote:
         | Good on you, mate.
         | 
         | It would be great if you gave them feedback along the same
         | lines, although chances are it would just get ignored.
        
         | kleiba wrote:
         | Fun fact: Pymetrics has hired a lot of former C64 game
         | programmers.
        
           | Radim wrote:
           | Is that a reference to the infamous C64 Summer / Winter
           | Games? Where you had to twiddle your joystick as fast as you
           | can?
           | 
           | Fascinating that should carry over into the 21st century
           | hiring process.
        
             | kleiba wrote:
             | Yeah, I might have lied when I wrote "fact"...
        
           | itronitron wrote:
           | Also seems biased towards programmers that prefer spaces
           | instead of tabs...
        
         | bloqs wrote:
         | Bravo. Genuinely well done..
        
         | throwaway0a5e wrote:
         | Cordless drill with a small paddle bit held the right distance
         | from the space bar would have aced that test.
         | 
         | Of course there's software tricks you could have used as well.
        
           | nicbou wrote:
           | Or a software input device
        
             | site-packages1 wrote:
             | Or, presumably, holding the spacebar down and letting the
             | repeat function do its thing
        
             | bregma wrote:
             | `yes | tr 'y\n' ' ' >/dev/input`
        
         | andrewem wrote:
         | There was an arcade game many years ago where that was part of
         | the game play, and this "test" could probably be manipulated in
         | the same way: " Because the game responded to repeatedly
         | pressing the "run" buttons at high frequency, players of the
         | arcade version resorted to various tricks such as rapidly
         | swiping a coin or ping-pong ball over the buttons, or using a
         | metal ruler which was repeated struck such that it would
         | vibrate and press the buttons."
         | 
         | https://en.m.wikipedia.org/wiki/Track_&_Field_(video_game)
        
           | mohaine wrote:
           | There are MANY programable keyboards (and just plain USB
           | device controllers). The chances that this can't be gamed are
           | zero.
        
         | onion2k wrote:
         | Pushing candidates who actually question the requests being
         | made to select themselves out of the running sounds like the
         | ideal recruitment software for a consulting firm.
        
         | bogwog wrote:
         | That sounds like it could be discriminatory against people with
         | certain disabilities.
         | 
         | Besides the fact that it's stupid and somewhat embarassing.
        
           | OliverGilan wrote:
           | I literally was embarrassed. I didn't want to work for a
           | company that selected talent like that.
        
             | aspaceman wrote:
             | Yeah I wouldn't feel proud of getting that job.
             | 
             | We had some of those too there'd also be this webcam screen
             | thing where you answer vague interpersonal questions as the
             | camera looks at you.
        
             | NotPavlovsDog wrote:
             | Perhaps you aspired to find a job that rewarded on merit.
             | They perhaps aimed to form an orderly line of obedient
             | sycophants. The test worked, to the benefit of both
             | parties.
        
         | 00deadbeef wrote:
         | I just timed myself. 224 times. I wonder what that says about
         | me?
        
           | aurbano wrote:
           | You have too much free time - not good for our company sorry.
        
           | bregma wrote:
           | It says you're going to be buying a new keyboard soon. The
           | one you usually use has a worn-out space bar.
        
         | jdmichal wrote:
         | Is it bad that my first reaction would be to bind autohotkey to
         | spam out space bar events?
        
           | 35fbe7d3d5b9 wrote:
           | Probably, too try-hard. I think mine would be to press the
           | spacebar once. I'd get rejected for not following
           | instructions.
        
       | curiousllama wrote:
       | I was part of a very in-depth evaluations of both Pymetrics &
       | HireVue for a large company recently (2 different evals, among
       | others). Some interesting things we observed:
       | 
       | (1) It was not clear to us, with any level of certainty, whether
       | either tool did anything more useful than filter out people who
       | don't want to take the test / don't trust "AI".
       | 
       | (2) It was not clear to us, with any level of certainty, whether
       | (1) was a useful, arbitrary, or counterproductive selection
       | criterion for the roles we were hiring for.
       | 
       | (3) It was very clear to us, with a high degree of certainty,
       | that both impressed a LOT of the higher ups
       | 
       | (4) It seemed somewhat clear that both were unlikely to get us
       | sued (note: this is a high bar). However, HireVue (as of a year
       | ago) could not in ANY meaningful way substantiate this claim "AI
       | is more impartial than a human interviewer, as it has no bias,"
       | and it angers me that they make that claim.
       | 
       | After conducting a bunch of reviews like this (including other
       | tools), I concluded that most AI recruiting software is a combo
       | of (a) very useful process automation and (b) hocus-pocus,
       | magicical, pseudo-AI. I had people telling me they used
       | supervised learning because they had a team of supervisors in
       | India. I had people telling me they had "Custom AI" when they
       | were just calling some random unverified third party API. And I
       | OFTEN heard nonsense, unverified claims of "unbiased" AI, as if
       | eg training a hiring model using geographical factors won't tell
       | you "don't hire non-college-age people from the south side of
       | Chicago".
       | 
       | If anyone is looking to use recruiting AI, get a good IO psych
       | person and listen to them.
        
         | aspaceman wrote:
         | How do you find good psych people? Showing my bias but it's a
         | genuine question. I remember in school all the psych and social
         | psych folks being total jackoffs in blowoff classes.
         | 
         | How do you find people you can take seriously? Who don't just
         | quote psychology today and act like it's insight? Like I know
         | the field is professional and has skilled professionals - but
         | how do you find them?
        
           | metrics314 wrote:
           | For hiring and assessment design look for people with at
           | least Master degrees in Industrial Organizational psychology.
           | PhD isn't necessary because it's an applied field and there
           | aren't many applied PhDs so work experience is more
           | important. Most start out in public sector which is much more
           | rigorous in their interviewing and defining roles than the
           | private sector is. SDSU and SFSU have great programs in CA
           | and their professors can connect you to their alumni
           | networks. SIOP is the professional organization. IOPredict,
           | Biddle, and RocketHire are some consulting firms.
        
           | DocTomoe wrote:
           | You don't hire right out of university, but middle-to-senior
           | people who have established themselves in academia.
        
           | Balgair wrote:
           | Well, first you put out a job ad. Then because the psych
           | people are so numerous, you'll be inundated with resumes.
           | Since you don't know what to really look for, you decide that
           | an AI from some company will help out with that. So you use
           | an AI to hire people to get rid of the AI, except in the case
           | where you hire people to get rid of the AI, because you don't
           | know how to hire those people. ;)
        
             | beckingz wrote:
             | So how do you find the right psych person to monitor the
             | psych hiring AI?
        
               | curiousllama wrote:
               | I actually built an AI to do that for you
        
               | LocalH wrote:
               | Who's gonna monitor that AI?
        
         | stuaxo wrote:
         | Based on how these things go, it's almost a certainly that this
         | will be found to be discriminating in some way that is
         | unethical/illegal within the next few years.
        
         | finolex1 wrote:
         | The pymetrics test mentioned in the article involves among
         | other things, clicking on a balloon till it pops and pressing
         | the keyboard as many times as possible in a minute. As much as
         | people love to hate on leetcode-style interview programming
         | questions, they are at least remotely related to performance on
         | the job.
         | 
         | Personally, I've found it to be a good filter in terms of
         | deciding where to interview at. Companies that have adopted
         | these pop-psychology tests (management consulting companies and
         | big banks like BCG, JP Morgan) signal that they've let non-
         | technical upper management hold sway over recruiting in
         | comparison to tech-centric companies/hedge funds etc. that seem
         | to have more rigorous recruiting standards.
        
           | jonnycomputer wrote:
           | that's the balloon task, it measures willingness to take
           | risks in contexts of ambiguity (the chance of it popping is
           | not known). the button press task is probably used to
           | normalize response time data, since some of the between
           | person differences in average response time is due to
           | (probably uninteresting) differences in motor-control of the
           | neuromuscular system. were there any other tasks like ones
           | that asked you to identify the color of the text regardless
           | of what the word said (e.g. a blue word "red")?
        
             | HarryHirsch wrote:
             | The "willingness to take risks" is probably also
             | "willingness to take crap" by an unemployed or
             | underemployed person. A gainfully employed person may move
             | on when the pseudoscientific video games come up during the
             | screening interview. It is a risk to go work for such
             | companies.
        
               | jonnycomputer wrote:
               | I think I would dispute the characterization of this as
               | pseudo-scientific. The analogue balloon risk task is well
               | validated, if in some ways poorly understood. That is,
               | while standard economic risk models don't map onto it
               | very well, it does correlate fairly substantially with
               | real-world risky behaviors (so again, not economic risk
               | where there is variance of outcomes, but more like the
               | kind of risk taking where there are predictably bad
               | outcomes, like trying heroin).
               | 
               | On the other hand, the use of these measures by big corps
               | very well might be pseudo-scientific. I generally object
               | to psychometrics being applied to prospective employees;
               | it feels very dystopian to me. I also know that these
               | measures require more subtle interpretation--and caution
               | --than you're likely to get from anyone in HR, especially
               | when we are talking about making inferences about
               | individuals rather than groups of individuals.
        
           | mattgreenrocks wrote:
           | > Personally, I've found it to be a good filter in terms of
           | deciding where to interview at
           | 
           | Emphasizing this point for others. This is the best way to
           | approach it IMO.
           | 
           | The company should work to impress you as much as you work to
           | impress them.
        
             | naravara wrote:
             | > The company should work to impress you as much as you
             | work to impress them.
             | 
             | This becomes more true the further in your career you go.
             | But for entry level positions it's really just a numbers
             | game.
        
             | treeman79 wrote:
             | Got a call from a recruiter that was looking for an oddly
             | specific combination of skills. Me, so it's Company X? He
             | was flabbergasted. I gave 3 months notice. I was literally
             | the only person in the world with that combination of
             | skills. So I asked how much, went to bosses, I'll stay on
             | longer if you pay me that rate.
             | 
             | Good money for a few months.
        
               | 2112 wrote:
               | I'm curious about what the combination of skills was ?
        
               | treeman79 wrote:
               | Obscure mainframe tech and ruby, VB. About 15 years ago.
        
               | Ruthalas wrote:
               | I suppose that speaks positively of the recruiter's
               | ability to find the right person for the job!
        
         | metrics314 wrote:
         | I'm an IO psych at a large tech company that evaluated
         | pymetrics against job performance and there was no
         | relationship, just near 0 correlations so recommended not using
         | them and we don't. These AI tools are not transparent enough in
         | explaining their outcomes and lack what we call face validity
         | or job relevance. A coding test is at least a good filter at
         | the top for entry level roles with large pools because it has
         | relevance and false negatives aren't as much of a concern (but
         | we test still for disparate impact) otherwise for most roles a
         | structured interview is the best option.
        
           | curiousllama wrote:
           | This is why tech companies are good. Our output basically
           | said "this is entirely indistinguishable from random choice,"
           | and we got the response "Great! Can't get sued over
           | randomness!"
        
           | kyrieeschaton wrote:
           | Even fairly strong correlations break down on restricted
           | ranges of inputs. Eg, if you're hiring between 80-90th
           | percentile candidates (top ones get better offers, lower ones
           | get filtered out), yes, the correlation will get swamped by
           | noise; not so much if you are hiring between 0 and 100.
        
       | MikeDelta wrote:
       | I read another post about talent. If you use AI in your process
       | and try to industrialize your hiring to make it as cheap as
       | possible, I think you will be either very, very good at finding
       | and fostering talent... or very, very bad.
        
       ___________________________________________________________________
       (page generated 2021-02-08 23:01 UTC)