[HN Gopher] Email from Jeff Bezos to employees
       ___________________________________________________________________
        
       Email from Jeff Bezos to employees
        
       Author : marc__1
       Score  : 897 points
       Date   : 2021-02-02 21:07 UTC (1 hours ago)
        
 (HTM) web link (www.aboutamazon.com)
 (TXT) w3m dump (www.aboutamazon.com)
        
       | latchkey wrote:
       | 1-Click was terrible for the internet.
       | 
       | https://en.wikipedia.org/wiki/1-Click
        
       | PaulDavisThe1st wrote:
       | > This journey began some 27 years ago. Amazon was only an idea,
       | and it had no name.
       | 
       | It had a name, and that name was "Cadabra".
       | 
       | It didn't become Amazon until Jeff watched a documentary about
       | the Amazon River. His lawyer had already turned up his nose at
       | "Cadabra", and Jeff was looking for something else.
       | 
       | It's also worth noting that the idea didn't grow over time - Jeff
       | always intended to build something like "Sears for the 21st
       | century". The bookstore was just the way in, not the long term
       | plan.
       | 
       | ps. amazon employee #2
        
         | obenn wrote:
         | Was it ever named "relentless" at some point? I've heard that
         | was the original name, relentless.com still redirects to
         | Amazon.com.
        
           | trts wrote:
           | They must have turned off the redirect sometime in the past
           | few years. diapers.com also used to land on amazon.com :)
        
             | ngold wrote:
             | Gotta hedge your bets, but I'm glad that I don't shop at
             | diapers.com.
        
               | B1FF_PSUVM wrote:
               | Incidentally, books.com was taken early on (say 1990) by
               | an outfit in Ohio. Pre-web, they had a telnet interface.
        
           | PaulDavisThe1st wrote:
           | That does sound vaguely familiar. Jeff did have a handful of
           | other "name candidates" sitting around, and this seems like
           | one in keeping with the sort of thing he was thinking about.
           | I don't specifically remember it though.
        
             | [deleted]
        
         | danellis wrote:
         | > It's also worth noting that the idea didn't grow over time
         | 
         | I doubt that he started out imagining he would build the
         | world's biggest cloud hosting platform or open the first chain
         | of checkoutless grocery stores.
        
         | biztos wrote:
         | Does AWS have a Sears-type analogue or was that a new concept?
         | 
         | Just curious, no agenda, I grew up on the Sears Catalogue.
        
           | PaulDavisThe1st wrote:
           | No, AWS was definitely not part of Jeff's early vision. And
           | as many people have said, major credit to Jassy for making it
           | what it is today.
        
             | biztos wrote:
             | Thanks, appreciate the reply from an authoritative voice.
        
         | chrshawkes wrote:
         | We're you writing Perl primarily back in those days?
        
           | PaulDavisThe1st wrote:
           | Perl got used for some backend tasks. Nothing related to the
           | webserver.
        
         | naqeeb wrote:
         | Thank you for the candidness! I've found it interesting how the
         | story of a startup's early days morph into legends / fables.
        
         | JohnJamesRambo wrote:
         | Something that always stuck with me is I remember reading in a
         | book about the internet long ago about how innovative the name
         | Amazon.com was and how it was the future of internet business.
         | It said it needs to be more memorable. You aren't going to buy
         | your books on Books.com you are going to use Amazon. Turned out
         | to be very right. And this was in the pets.com era. Everyone
         | thought you needed the most generic name possible and that if
         | you got something like books.com or travel.com you had cornered
         | the market on it.
        
           | oblio wrote:
           | It depends. facebook.com or messenger.com aren't super
           | memorable.
           | 
           | Microsoft also made it work by adding something else next to
           | the name. Microsoft Excel. Microsoft Outlook. Microsoft
           | Access.
        
         | jacobwal wrote:
         | Hadn't heard the documentary story, thanks for sharing!
         | 
         | Were there any choices in the first few years that you think
         | made a particularly big difference in setting Amazon up for
         | what it is today? Anything you're particularly proud of that
         | you did there?
        
         | [deleted]
        
         | warent wrote:
         | Out of curiosity has it ever seemed to you that Amazon's
         | success changed Jeff? Or has he always been largely the same
         | person you knew from the start?
        
           | PaulDavisThe1st wrote:
           | I haven't communicated with Jeff for more than 20 years. His
           | public persona seems largely consonant with the person I knew
           | 27 years ago.
        
             | xtracto wrote:
             | That's kind of sad. I feel somewhat related to this: I was
             | 1st developer of a startup (outside of the US) and at that
             | time I was super close to the CEO. After leaving we kind of
             | grew appart which is a bit sad because I consider him a
             | really good person, and I still own stock in the startup.
             | Of course, absolutely nothing compared to Amazon (hopefully
             | at some point it will... we always said that we wanted to
             | be the Amazon of Financial services)
        
         | rabidonrails wrote:
         | I think it's probably lost on a number of people who you are
         | (even though you call it out).
        
           | GreenWatermelon wrote:
           | This is my first time hearing about him.
           | 
           | https://en.m.wikipedia.org/wiki/Paul_Davis_(programmer)
        
         | SEJeff wrote:
         | Thanks for the candid comment :)
         | 
         | Also, hello mr famous internet person:
         | https://en.wikipedia.org/wiki/Paul_Davis_(programmer)
        
           | pjfin123 wrote:
           | Oh wow JACK and Ardour are awesome, didn't know about the
           | Amazon connection
        
         | simonebrunozzi wrote:
         | > His lawyer had already turned up his nose at "Cadabra"
         | 
         | True. I've heard (employee #20k-something, joined in early
         | 2008) that the issue with Cadabra was its resemblance to the
         | sound of the word "cadaver".
        
       | hehehaha wrote:
       | I like that Jassy is taking over. He really helped transform the
       | world with AWS and Bezos' stubbornness to keep failing is what
       | allowed that business to grow.
        
       | ceilingcorner wrote:
       | _As Exec Chair I will stay engaged in important Amazon
       | initiatives but also have the time and energy I need to focus on
       | the Day 1 Fund, the Bezos Earth Fund, Blue Origin, The Washington
       | Post, and my other passions. I've never had more energy, and this
       | isn't about retiring. I'm super passionate about the impact I
       | think these organizations can have._
        
       | 1-6 wrote:
       | Amazon Mobility?
        
       | wheybags wrote:
       | > I don't know of another company with an invention track record
       | as good as Amazon's
       | 
       | Come on man, that's just bs. From wikipedia:
       | 
       | > Researchers working at Bell Labs are credited with the
       | development of radio astronomy, the transistor, the laser, the
       | photovoltaic cell, the charge-coupled device (CCD), information
       | theory, the Unix operating system, and the programming languages
       | B, C, C++, S, SNOBOL, AWK, AMPL, and others. Nine Nobel Prizes
       | have been awarded for work completed at Bell Laboratories.
        
         | simonebrunozzi wrote:
         | Upvoted; and thanks for sharing these details. They might be
         | obvious for you, but I had only a limited knowledge of all that
         | innovation happening at Bell Labs.
        
           | wheybags wrote:
           | You're in today's lucky 10,000 (https://xkcd.com/1053/) :)
        
       | underseacables wrote:
       | At some point you just have so much money that continue working
       | full-time doesn't really make much sense
        
       | nodesocket wrote:
       | I am shocked Amazon stock in after hours is actually up on this
       | news. I would have expected Bezos stepping down as CEO would be a
       | negative.
        
       | Dig1t wrote:
       | Hopefully this will precipitate a change in how engineers are
       | treated? Maybe they'll be nicer to their employees and/or stop
       | the practice of arbitrarily culling large portions of engineering
       | talent..
        
       | dr_dshiv wrote:
       | I remember meeting Jeff over snacks at the O'Reilly Etech
       | conference in 2003. We talked about art, if I recall...
        
       | jzer0cool wrote:
       | I still have the very first book I bought from Amazon when they
       | were a very young company. Not too many choices. I bought
       | "Relativity : the Special and General Theory" - Einstein.
       | 
       | Decades later. We see in fact they are "to the moon" financially
       | and with Blue Origin. Well played. Well played.
        
         | pjmorris wrote:
         | Same here. In 1998, my aunt recommended I read 'The Call' by
         | John Hersey. Local bookstores didn't have it, Amazon did.
        
       | __MatrixMan__ wrote:
       | Musk made his initial money at PayPal and then went on to do much
       | weirder stuff. I wonder what kind of weird stuff we can expect
       | from Bezos, having secured Amazon-scale seed money for it.
        
         | the_duke wrote:
         | He's already pumping a billion a year into Blue Origin, which
         | incidentally has quite a few management issues.
         | 
         | So that would be a logical step, although I'm doubtful how
         | effective the Amazon principles would be for spaceflight.
        
       | maverickJ wrote:
       | Love him or hate him, Jeff Bezos has been a legendary figure in
       | the world of business for over 25 years now. His focus on the
       | long term has led to the tremendous success Amazon has undergone.
       | 
       | When he started selling just books, he was laughed at; but he had
       | a why behind starting off with books. One thing is certain, Bezos
       | has stayed consistent on his principles. His annual letters to
       | his shareholders contain a lot of business wisdom.
       | 
       | I wrote about him covering the theme: Thinking as a means of
       | leverage in https://leveragethoughts.substack.com/p/jeff-bezos-
       | amazon-an...
        
         | tomcam wrote:
         | I was there as a developer and a consumer. I don't remember
         | anyone laughing at him for selling books. It was an obvious
         | play to most of us.
        
           | mr_toad wrote:
           | Back before the .com crash Amazon was one of the few .coms
           | with an actual business plan.
        
         | chrshawkes wrote:
         | BS dude. He wasn't laughed at. The man went to Princeton. Right
         | next to other billionaires like Andy Florence. His family was
         | rich etc... He was already a millionaire. It's not a rags-to-
         | riches story by any stretch.
        
       | javert wrote:
       | He probably had enough, after all the nastiness coming from DC.
       | 
       | For instance, being paraded in front of Congress committees so
       | each member can get a little sound bite shitting on him.
       | 
       | Truly, we didn't deserve Bezos. Maybe he's realized that.
        
         | Beefin wrote:
         | Don't know why you're being downvoted, those interviews were
         | vile. They were just probing for self-incriminating answers and
         | when they didn't moved on.
        
       | 0zymandias wrote:
       | The takeover of tech by MBAs continues. It has now happened at
       | the top 4 largest tech companies in the US.
       | 
       | We will have Apple (Tim Cook), Amazon (Andy Jassy), Alphabet
       | (Sundar Pichai), Microsoft (Satya Nadella & Steve Ballmer) all
       | taking over from non-MBA founders. Facebook is next in size and
       | has Sheryl Sandberg as COO but don't know if Mark Zuckerberg
       | would ever hand over the reins.
       | 
       | Why don't non-MBAs manage to get to the top?
        
         | vivekl wrote:
         | Don't hold having an MBA against Jassy :). I have been in those
         | ops meetings at AWS when Andy Jassy and Charlie Bell used to
         | hold court. There wasn't much MBA-speak there. Jassy can burrow
         | through deeply technical issues, spot fundamental flaws and
         | process a monumental amount of information on the spot - skills
         | they sure as hell don't teach at any B-school I know of...
        
         | brendanmc6 wrote:
         | > Why don't non-MBAs manage to get to the top?
         | 
         | Because smart and talented people who are interested in
         | business or administration tend to go on and study it. It's
         | self selecting. I think maybe you are imprinting "MBA" as some
         | sort of personality? I know designers, coders and biologists
         | with MBAs. It's just an accreditation.
         | 
         | Every business has its roots or foundation with makers. But
         | that doesn't mean a chef should be running McDonalds, or a
         | woodworker should be running Home Depot...
        
         | daniel-thompson wrote:
         | I'm as skeptical of MBAs as you are but this is a bad take
         | considering Pichai and Nadella were both actual engineers
         | first.
        
         | paulpan wrote:
         | Errr...both Sundar and Satya were software engineers first?
        
           | meetups323 wrote:
           | Clearly the CEO should have _no_ formal business training,
           | regardless of their prior work.
        
           | mywittyname wrote:
           | An MBA has always been the way to signal that you want to
           | move from engineering to senior management. Almost every
           | senior manager I've met with an engineering background has an
           | MBA (or a PhD). I have to assume that MBA programs teach the
           | kind of stuff one would need to know to rise up the ranks.
        
           | cbhl wrote:
           | I believe that Sundar was a PM, but definitely seems to have
           | climbed the ranks internally. (As opposed to, say, Alphabet
           | CFO Ruth Porat, who was a VP at Morgan Stanley until she was
           | hired in '15.)
           | 
           | I believe Sundar got his MBA while he was at Google.
           | Wikipedia says his original degrees are in metallurgy and
           | materials science (which is definitely further in the realm
           | of Real Engineering than Software).
        
           | jozen wrote:
           | Disagree on Sundar.
        
         | momothereal wrote:
         | Three of the four have engineering degrees and have previously
         | worked as engineers. Maybe having an MBA on top is not a bad
         | thing to run a trillion-dollar company?
        
       | jl2718 wrote:
       | The CEO role comes with a lot of mundane responsibility (and
       | potential liability) that I'm surprised he held onto for so long.
       | I would expect a guy like Jeff to want to get on another rocket
       | ship (unsure if literal or figurative).
        
         | thinkling wrote:
         | He had pushed a lot of it down to Jeff Wilke (retail business)
         | and Jassy (AWS) but apparently wanted more time for other
         | projects.
        
         | paxys wrote:
         | It is as mundane as they want it to be. It mostly comes off
         | that way because the majority of CEOs are the MBA types. If you
         | look at Steve Jobs, Elon Musk etc., their day to day
         | involvement could hardly be called mundane.
        
         | xpe wrote:
         | Why do you think it is mundane?
        
       | ianai wrote:
       | I'm just going to piss into the wind a little. After seeing what
       | happened to Microsoft and Apple after they lost their founder
       | CEOs, I don't welcome this news as freely as others might. We're
       | not necessarily likely to see the company go directions that are
       | for the better. (Maybe though this is really a rant about Cook.
       | Amazon has lots of room to improve. Looking at all those forged
       | brand names, for instance.)
        
         | hbosch wrote:
         | Apple and Microsoft are arguably much better off today with
         | their new leaders than they might've been. I don't see your
         | point?
         | 
         | I think Facebook, too, could use a new face at the top as a
         | matter of fact.
        
         | simonebrunozzi wrote:
         | Big difference: Andy Jassy is an execution machine, AND has a
         | really good sense of vision and strategy. AND has worked at
         | Amazon for ~25 years.
         | 
         | Source: my humble opinion, and I worked at AWS and met him
         | several times.
        
         | jimbob45 wrote:
         | What is it you perceive that happened to MS? They appear to be
         | doing well and are the top competitor to Amazon's AWS.
        
           | orev wrote:
           | MS completely missed on mobile phones and tablets, despite
           | trying so many times at it. The "Windows everywhere" approach
           | prevented them from doing what really had to be done (make
           | something new for these new devices). That was all under the
           | Ballmer era.
           | 
           | It's only now that they have a new CEO who is happy to pursue
           | other approaches that they have been able to start going in a
           | better direction again.
        
             | ianai wrote:
             | Exactly. Bill stepped down in 2008. Balmer was CEO until
             | 2014. Oddly that's when their products started to turn
             | around significantly.
             | 
             | Cook has made a lot of original Mac power users completely
             | pissed. He's gutted entire software products that people
             | relied upon using. He's probably why we had the half decade
             | of MBPs developers didn't like. Etc. His best
             | accomplishment has been the services stuff and maybe the
             | M1.
        
           | RcouF1uZ4gsC wrote:
           | But they did have a rough patch under Ballmer.
        
         | giarc wrote:
         | Apple under Cook is a juggernaut. I'm not sure why you would
         | use Apple as an example. Same with MS and Satya. You could
         | argue MS floundered with Ballmer.
        
         | mywittyname wrote:
         | Apple is doing quite well under Cook. Same with Google under
         | Pichai. Microsoft had some pains during the Balmer years, but I
         | think that's partially due to the anti-trust suit making them
         | gunshy and Balmer being a generally poor choice as a tech CEO,
         | but they are doing very well with Nadella.
         | 
         | I expect Amazon to be as ambitious as ever. Though, I am
         | slightly afraid of a shift in focus towards AWS over retail.
         | But I suspect Jassy's selection had to do with fears that a
         | pick from the retail side may see Jassy as a threat and may
         | seek to undermine AWS in an effort to keep him in check.
        
           | thinkling wrote:
           | > I suspect Jassy's selection had to do with fears that a
           | pick from the retail side may see Jassy as a threat
           | 
           | Amazon had (has) three CEOs: Bezos as overall CEO, Jassy as
           | CEO of AWS, and Jeff Wilke as CEO of the "Consumer" business,
           | i.e. the retail operation.
           | 
           | Wilke announced last year that he would be leaving and that
           | SVP of Operations Dave Clark would replace him as head of the
           | Consumer business.
           | 
           | The question is whether Bezos chose Jassy and that made Wilke
           | leave, or whether Wilke leaving left Jassy as the only
           | remaining choice to replace Bezos.
        
           | easton wrote:
           | Google isn't doing all that well under Pichai, they haven't
           | launched a successful product under him since Chromebooks (I
           | guess GCP, but when you are that size and <10% of market
           | share, I don't know if it's successful), and they are just
           | coasting on ads, YouTube and GSuite. Whereas Apple (say what
           | you will about Cook) has launched AirPods, the Apple Watch
           | and Apple Silicon-based Macs, which are all raking in cash _.
           | It's possible that Google is only ever going to be an ads
           | company, but based on their corporate rhetoric I don't think
           | that was the goal.
           | 
           | _ Apple Silicon Macs aren't really raking in cash yet, but
           | Mac sales are up $1B in the last quarter, so by time
           | transition is complete they will be.
        
       | thinkling wrote:
       | Weren't Jassy and Wilke co-CEOs already? I guess Jassy was "CEO"
       | of AWS and now gets to be (actual-) CEO of Amazon.com?
        
         | whoknew1122 wrote:
         | Jassy was the CEO of AWS. I'm not sure what role he had
         | regarding leadership of the entire company, but his title was
         | CEO of AWS.
        
       | _nickwhite wrote:
       | I remember in the late 90's when Amazon competed with Barnes and
       | Noble (here in the US) to sell books online. An interesting fact
       | that stuck with me about Amazon back then is they didn't use any
       | crazy javascript or front-end emerging tech- it was really basic
       | HTML that drove the website and shopping cart.
       | 
       | Their current logo, which smiles from A to Z (buy everything from
       | A to Z!) hasn't always been the logo- as they started out just
       | selling books with a vastly different image.
       | 
       | Here's an interesting journey through the logos:
       | https://www.freelogodesign.org/blog/2018/09/10/the-amazon-lo...
        
         | y04nn wrote:
         | And amazon.com today still works exactly the same with
         | JavaScript turned off or on.
        
         | PaulDavisThe1st wrote:
         | > they didn't use any crazy javascript or front-end emerging
         | tech- it was really basic HTML that drove the website and
         | shopping cart.
         | 
         | javascript didn't exist.
         | 
         | existing retail mail order couldn't deal with "almost in time"
         | inventory.
         | 
         | there were no "web frameworks".
         | 
         | so it wasn't a choice to write it ourselves, it was the only
         | possible thing to do.
        
       | fullshark wrote:
       | Great interview with Bezos from 1997
       | 
       | https://youtu.be/rWRbTnE1PEM
        
       | InTheArena wrote:
       | The lead that is a bit buried here is that AWS is so essential to
       | Amazon now that it's Amazon's future is AWS not necessarily
       | retail.
        
       | saagarjha wrote:
       | I wonder if he doesn't want to be the one to deal with what looks
       | like increased regulatory pressure...
        
         | somethoughts wrote:
         | Perhaps following Larry and Sergey's Alphabet playbook -
         | gracefully fade into the background so your legacy can be
         | untarnished!
        
         | Hankenstein2 wrote:
         | Either doesn't want to or recognizes that anyone not him, i.e.
         | not as polarizing, would be more effective.
        
       | gamblor956 wrote:
       | Note that Bezos announced that he _will_ retire...in Q3 2021.
       | Amazon uses the calendar fiscal year, so this means sometime Jul-
       | Sep.
       | 
       | AWS head will take over as new CEO.
        
       | RivieraKid wrote:
       | Now I'm waiting to see how will Elon Musk insert himself into
       | this news story. It's a matter of time, mark my words.
       | 
       | (This is a snarky comment that deserves to get downvoted,
       | couldn't help it.)
        
       | [deleted]
        
       | d_silin wrote:
       | 1.3 million employees, wow!
        
         | matsemann wrote:
         | > _Today, we employ 1.3 million talented, dedicated people_
         | 
         | All those creating the value. Many of them having poor working
         | conditions and living off social welfare programs. One guy at
         | the top skimming everything. Is he really worth all those
         | billions? Could he survive on a little less and share with
         | those doing the work? Or is his contribution really more than
         | all those million combined..?
        
           | ngcazz wrote:
           | The downvotes must mean that, as always, welfare is missing
           | the point.
        
         | deegles wrote:
         | They had about 35,000 employees at the beginning of 2011. We
         | struggle to hire a handful of developers per year :D
        
         | iSloth wrote:
         | Would be interesting to know how they are split by geography
         | and function
        
           | waisbrot wrote:
           | And pay. With the discussion in other threads about whether
           | corporations should be able to compete with nations, is
           | Amazon's wealth-distribution better or worse than various
           | nations?
        
           | greggyb wrote:
           | Function should be obvious - the vast majority in fulfillment
           | centers and logistics and customer service.
        
       | lend000 wrote:
       | I'm excited that this will really accelerate the space race. I
       | think his relative lack of attention paid to Blue Origin
       | (compared to Musk and SpaceX) is why they've fallen so far
       | behind.
        
         | mft_ wrote:
         | You really think it's a big factor? I suspect there's just a
         | very different culture and ethos there.
         | 
         | And Musk also has Tesla (including solar), Open AI, Boring,
         | Neuralink, and lots of tweeting...
        
           | Aperocky wrote:
           | What happened to Boring? I think the big difference with
           | Boring is that the tech that goes there are vastly different
           | than the software-hardware integration in his other
           | companies.
           | 
           | Boring is probably mostly hardware with very little software.
        
         | munificent wrote:
         | I really wish billionaires would focus on fixing this planet
         | before worrying about others. But I guess many of them consider
         | a planet a resource to be exploited.
        
           | stevewodil wrote:
           | Jeff Bezos has mentioned a strategy of doing things that
           | pollute the Earth somewhere else in space and bringing back
           | the goods that are created from it to Earth
        
       | ilaksh wrote:
       | Bezos achieved amazing things. But Amazon stole more than $60
       | million in tips from delivery drivers. If Bezos knew about it
       | then he should go to prison.
        
       | fortran77 wrote:
       | Getting ready to run for President in 2024?
        
       | somethoughts wrote:
       | It will be interesting to watch how Andy Jassy as head of AWS
       | (dealing with building out data centers, SW partnerships, API
       | uptime, negotiating with Intel, designing Graviton CPUs, etc.)
       | will be able to transition to such things as Prime Video content
       | licensing discussions and goal setting for Whole Foods and the
       | nuances of warehouse distribution labor disputes.
       | 
       | As a founder of Amazon - having built Amazon from nothing, Bezos
       | probably had certain in-built persona and gravitas which probably
       | helped with leadership talent acquisition and vision setting in
       | all domains of the business universe. The opportunity to report
       | to Jeff Bezos was probably a huge selling point - no matter what
       | industry you were coming from.
       | 
       | Its interesting Amazon never attempted to give Andy Jassy a trial
       | run as a public facing COO running both sides of the house.
        
         | kevan wrote:
         | If I remember right from The Everything Store Amazon hasn't had
         | a COO title since a rough experience with Galli in 99-00.
        
           | somethoughts wrote:
           | That's an interesting bit of history I forgot about.
        
         | paxys wrote:
         | Anecdotally I have heard that Amazon as a company does
         | delegation very effectively. Individual departments have
         | complete autonomy over their own business decisions, and this
         | applies on the engineering side as well.
         | 
         | I do agree that the shitstorm over warehouse workers,
         | automation, unionization etc. is only going to get a lot worse
         | over the next few years, and Jassy may even find handling that
         | becoming his primary job.
        
           | 8ytecoder wrote:
           | Jeff is a man of contradictions. I've heard him micromanage
           | to the level that individual AWS launch pages were reviewed
           | and approved by him; so were the choice of databases (oracle
           | vs MySQL) and SOA. At the same time, he gives extreme leeway
           | and time for product teams to prove their mettle. The general
           | assumption is you have 7 years from start to profitability.
           | It's a long time by tech industry standards. (Just look at
           | Google).
        
             | somethoughts wrote:
             | Yes - that's part of magic - as the founder you have the
             | latitude to go to any level of the corporate stack and
             | critique things. Jeff could probably go to any Amazon
             | distribution center on any random day and start critiquing
             | at how things were being packed inefficiently in boxes and
             | people would fix things in the next hour. It'll be
             | interesting to see if Andy Jassy can metaphorically do
             | similar things.
        
       | ngoel36 wrote:
       | So is it finally Day 2?
        
       | streetcat1 wrote:
       | Probably due to the coming wealth tax or capital gain tax
       | changes.
        
       | paxys wrote:
       | It was public knowledge that Bezos stopped running Amazon day-to-
       | day a while ago. It was headed by the two execs under him (Andy
       | Jassy for AWS and Jeff Wilke for retail). Jassy even had the CEO
       | (of AWS) title. With Wilke announcing his retirement a few months
       | ago, Jassy was the clear frontrunner to take over from Bezos. In
       | hindsight I guess Wilke retired _because_ Jassy was picked over
       | him. The timing of the announcement is unexpected, but nothing
       | else.
        
         | desireco42 wrote:
         | Sounds like Jeff Wilke felt a little bit left out?
        
           | JulianMorrison wrote:
           | Anyone that high up in Amazon is going to be laughing all the
           | way to the bank regardless.
        
             | fortran77 wrote:
             | https://en.wiktionary.org/wiki/cry_all_the_way_to_the_bank
        
         | Traster wrote:
         | That does tell us something about the corporate structure
         | though - whilst a lot of people think AWS would be better off
         | being spun out, there's no way you hire the head of AWS as CEO
         | of Amazon if you think that's the direction forward.
        
           | simonebrunozzi wrote:
           | It buys you time. You tell the antitrust: give us a few more
           | months, we'll find a new CEO and then spin out the company.
           | IMHO.
        
           | hrktb wrote:
           | My mental image is that people want to spin off AWS for
           | society's benefits because Amazon grew too big and abuses the
           | integration. Amazon squarely resisting this idea seems
           | uncontroversal.
        
             | airstrike wrote:
             | People argue companies like Walmart don't want to pay their
             | rival Amazon for cloud hosting, but the truth is if AWS is
             | the best cloud provider, it makes business sense to go with
             | them
        
         | libria wrote:
         | Yes, a bit of shakeup at the top. Jassy now CEO, Dave Clark
         | stepping into Jeff Wilke's role as head of retail. I assume
         | Charlie Bell will step up as head of AWS.
        
           | temp0826 wrote:
           | Listening to cbell rip someone apart in the weekly ops
           | meeting while watching the #wtf peanut gallery whilst sipping
           | my coffee are probably my fondest memories of working at AWS
        
             | randallsquared wrote:
             | I'll try "Places I wouldn't want to work" for 400K, Alex.
        
               | hintymad wrote:
               | It's actually a rare opportunity that someone smart can
               | "rip me apart" for the right reason. Candid truth does
               | not hurt. It stimulates growth. In contrast, the worst
               | place is where everyone is nice, but does not tell you
               | what you does wrong.
        
               | paxys wrote:
               | Candid truths can be shared in blameless postmortems and
               | a hundred other ways. An executive shouting at someone in
               | a large meeting is an ego trip, nothing more.
        
               | Spinnaker_ wrote:
               | It's funny how differently people respond to that type of
               | stuff.
               | 
               | I grew up playing pretty competitive sports. Being ripped
               | apart in front of my peers was a once a week occurrence
               | for me for most of my life. I had no interest in doing it
               | to anyone else, but it didn't seem like a big deal, and
               | didn't bother me much.
               | 
               | My first job was at a company where it happened a lot. I
               | didn't realize how toxic it was until I started talking
               | with co-workers who were having panic attacks from it.
        
             | mabbo wrote:
             | Thing is, cbell doesn't make it personal (in any of the
             | calls I've seen). It's about raising the bar. He demands
             | quality, and he gets it. His weekly ops meetings have been
             | imitated by other orgs, terribly, because they don't
             | understand the point. They think ripping into people is the
             | goal.
             | 
             | I've got a project this year that I'm told is on his radar.
             | I'm not terrified. I'm excited, because it means I have to
             | deliver the best I am capable of and I'll get help to do
             | it.
        
       | [deleted]
        
       | enraged_camel wrote:
       | End of an era. I wonder what he'll do next.
        
         | darth_avocado wrote:
         | run for president, seems like a thing for Billionaires these
         | days.
        
           | remoquete wrote:
           | I think the odds are quite high.
        
           | akhilcacharya wrote:
           | He'd be better at it than the last guy, a low bar though.
        
         | aerophilic wrote:
         | I suspect he will focus on his space venture (blue origin)...
         | but maybe that is wishful thinking.
         | 
         | That said, I think it can use his focus more than anything else
         | (and he is investing 1B/year in it)
        
         | sjg007 wrote:
         | Turn a lot of cash into rocket fuel.
        
         | 1-6 wrote:
         | It's a good time for another CEO to take center stage at a
         | different company. Any suggestions?
        
           | sjg007 wrote:
           | I think the CEO as influencer is on the wane and with
           | antitrust and regulatory reform coming we will be looking
           | more for politicians who can unite and provide social
           | leadership. Trump took a lot of oxygen out of the room and
           | now is a good time for up and comers like Buttieg and AOC.
        
         | s3r3nity wrote:
         | He mentioned a few focus areas:
         | 
         | - Day 1 Fund
         | 
         | - Bezos Earth Fund
         | 
         | - Blue Origin
         | 
         | - The Washington Post
         | 
         | So a combination of philanthropy, crazy cutting-edge tech, and
         | media. He'll still be pretty busy haha
        
         | samizdis wrote:
         | From his email to staff:
         | 
         |  _As Exec Chair I will stay engaged in important Amazon
         | initiatives but also have the time and energy I need to focus
         | on the Day 1 Fund, the Bezos Earth Fund, Blue Origin, The
         | Washington Post, and my other passions. I've never had more
         | energy, and this isn't about retiring. I'm super passionate
         | about the impact I think these organizations can have._
        
         | baxtr wrote:
         | Mars.
        
         | lai wrote:
         | Buy all the bitcoin supply.
        
           | virtualmachine7 wrote:
           | They could do one better and cheaper - start their own coin,
           | make Amazon accept that (and no other coins) and it'd
           | probable dwarf bitcoin in market cap.
        
         | mc32 wrote:
         | Maybe he'll take a cue from Bill Gates and get involved in
         | philanthropy. Alternatively he might get more involved in Blue
         | Origin?
        
           | mssundaram wrote:
           | Perhaps Bill Gates truly has developed compassion for the
           | less fortunate, however moving his money into the foundation
           | is a very convenient tax strategy, and I suspect he enjoys
           | the challenges and influence he has, and less so the warm
           | fuzzies from helping people.
           | 
           | (I anticipate this comment will not go over well, as it seems
           | I must just not see the truth that Bill Gates is a perfectly
           | benevolent being who has ascended from human qualities)
        
             | 2muchcoffeeman wrote:
             | _I anticipate this comment will not go over well, as it
             | seems I must just not see the truth that Bill Gates is a
             | perfectly benevolent being who has ascended from human
             | qualities_
             | 
             | He's not benevolent or lead a perfectly good life. But he
             | decided to spend his billions on trying to improve the
             | world and you all are still hung up on the anti trust
             | things he did at Microsoft. Or think he's doing it to "gain
             | power and influence" or as a tax dodge.
             | 
             | You don't have to forgive him. But stop coming up with
             | weird conspiracy theories about why he's spending his money
             | and let go of the unscrupulous business decisions.
        
             | dhnajsjdnd wrote:
             | I think there's a common misunderstanding about how tax
             | write-offs work. If you donate _x_ dollars, and your
             | marginal tax rate is _t_ , you end up losing x - xt
             | dollars. That means you have less money than if you didn't
             | donate, even after accounting for the write-off. Arguments
             | that somebody only donated money for the tax write-off
             | usually don't make sense.
             | 
             | Possibles exceptions to this include hard-to-value assets
             | like art, where someone could potentially exaggerate the
             | value by at least 1/t to defraud the tax authorities, but
             | this doesn't seem relevant to donating publicly-traded
             | Microsoft stock. Bill Gates would be richer if he didn't
             | make these donations.
        
             | sjg007 wrote:
             | The US and the world really need an organized approach to
             | pandemics and it needs to be free of political influence.
             | Said work is going to require a lot of academic and
             | government support. If Gates can bootstrap that, that would
             | be a good legacy.
        
             | acomjean wrote:
             | Bill Gates was a ruthless business man, but through the
             | influence of his wife/father/Warren Buffet or some
             | combination, he's soften a bit and seems to have decided to
             | give a lot away and convince others to do so as well.
             | 
             | https://givingpledge.org/About.aspx
             | 
             | There's lots of weirdness in society about having the
             | wealthiest having influence starting to approach government
             | program status, but here we are. (perhaps they're trying to
             | blunt the income inequality complaints, but maybe they
             | really have come around to caring...)
        
               | mlyle wrote:
               | It's actually the other way around: Buffett followed
               | Gates' lead on large-scale philanthropy, designating the
               | Gates Foundation as the benefit of his largesse. Yes,
               | each man had long-standing intentions for philanthropy,
               | but it really reached fruition together.
        
               | mssundaram wrote:
               | I can get behind the idea of his wife helping him to
               | soften, but not his father, who was just as ruthless in
               | his own profession
        
             | Avalaxy wrote:
             | What does Bill Gates care about optimizing tax? He is old,
             | isn't planning on giving his money to his children and he
             | has so much money he wouldn't even be able to spend it if
             | he wanted to. It makes no sense. Im pretty sure he does
             | care about his legacy on the other hand.
        
               | idownvoted wrote:
               | _isn 't planning on giving his money to his children_
               | 
               | 1. none of "giving pledge" signees pledged 100% - they do
               | pledge most of it, although inheriting "almost nothing"
               | of billions is still pretty comfy.
               | 
               | 2. the biggest cushion the heirs of Giving Pledgers will
               | inherit is something money can't buy: influence. After
               | all the Gates foundation is a family trust and as such
               | will be run by the trustee's heirs, when their parents
               | die [1]
               | 
               | [1] https://www.theguardian.com/society/commentisfree/201
               | 7/jul/2...
        
           | bobo_legos wrote:
           | I think he's probably bored at this point. Whats there really
           | left to do at Amazon? AWS and the website are eating the
           | world. He's 57. Why not at this point go play with his
           | rockets and spend time inside that WaPo newsroom that he
           | loves.
        
             | catacombs wrote:
             | > spend time inside that WaPo newsroom that he loves.
             | 
             | Investing in journalism is actually a very good thing.
        
               | mmmeff wrote:
               | Definitely. So many tax loopholes to exploit.
        
               | fakedang wrote:
               | Especially if you can change the narrative from "evil
               | capitalist who forces his workers to piss in buckets" to
               | "pioneer O'Reilly tube colonist"
        
               | filoleg wrote:
               | WaPo has publicized quite a few articles critical of Jeff
               | Bezos and Amazon, even after WaPo was acquired. So this
               | is something that seems to be just another baseless "jeff
               | bad" take.
        
               | Barrin92 wrote:
               | Americans adopt that narrative voluntarily when it comes
               | to entrepreneurs, he doesn't need to interfere with the
               | Wapo newsroom for that. (and to my knowledge hasn't).
        
               | saagarjha wrote:
               | As long as it's unconditional investing...
        
               | mongol wrote:
               | I have no problem with conditional investing. If I owned
               | a media company, I would like to be involved.
        
             | sjg007 wrote:
             | As chairman and being involved in the WaPo newsroom and
             | possibly K street would actually help Amazon. But you'd
             | probably have to enjoy politics and does Bezos? Bezos built
             | Amazon so is he OK with it being chopped up if it comes to
             | that or not?
        
             | codq wrote:
             | He's one of the richest men in the world... and single.
             | 
             | We're about to witness one of the most glorious midlife
             | crises in history.
        
               | mc32 wrote:
               | I think having one in Musk is enough (though Musk is
               | married now). Don't need planet of the billionaire
               | bachelors in the midst of their midlife crises.
        
           | jeofken wrote:
           | Hopefully, the latter
        
           | crocodiletears wrote:
           | Hopefully the latter. We've got an excess of billionaires
           | trying to mould society with their vast sums of wealth.
           | 
           | Blue Origin would be a great use of his time. Massive long-
           | term benefit to humanity, few implications on global
           | governance or the lives of most individuals.
           | 
           | Or his own private charter city, so people have to consent to
           | live in his world.
           | 
           | Or he could blow it all on yachts, hookers and blow.
        
             | sjg007 wrote:
             | I don't understand why space rockets and lunar lander is
             | important except if they help us clean our planet. It's a
             | long bet on a long time horizon. But maybe it's a good way
             | to spend government money.
        
               | crocodiletears wrote:
               | Imo, it's a good way to keep people who're functionally
               | minor deities in terms of absolute power busy and
               | somewhat productive for a long time.
        
           | acomjean wrote:
           | His ex gave away 4.2 billion last December FWIW.
           | 
           | https://www.nytimes.com/2021/01/30/style/mackenzie-scott-
           | pri...
        
           | anonAndOn wrote:
           | Maybe there's a little PR FOMO? The former Mrs. Bezos is
           | making a name for herself as a very generous philanthropist
           | [0].
           | 
           | [0]https://www.nytimes.com/2020/12/20/business/mackenzie-
           | scott-...
        
           | igotsideas wrote:
           | Hopefully, the former.
        
             | ignoramous wrote:
             | https://www.bezosdayonefund.org/
        
             | JumpCrisscross wrote:
             | > _Hopefully, the former_
             | 
             | Either one is a win for humanity.
        
         | afavour wrote:
         | I hope philanthropy, I expect space travel.
        
         | carabiner wrote:
         | Maybe really take the reins of BO? The company has been
         | floundering without strong leadership relative to SpaceX.
        
         | pluc wrote:
         | Become a supervilain/superhero. Not much else to do with that
         | kind of money.
        
       | km3r wrote:
       | '?'
       | 
       | After hours traders seem to like this move.
        
         | bobo_legos wrote:
         | Algos seem to be all over the place right now. But I think
         | they're just confused by this news and the earnings report.
        
         | bjtitus wrote:
         | Kind of hard to tell how much the transition announcement is
         | driving things given that they just announced predictably
         | stellar Q4 results.
        
       | GizmoSwan wrote:
       | He has bought a new 0.5 billion dollar boat this year.
       | https://themarketherald.com.au/magazine/the-pursuit-of-comfo...
       | 
       | Bill gates is still renting.
       | 
       | What do you think he was going to do with all that cash.
       | 
       | After few years he will review his life after vacationing becomes
       | dull for the workhorse.
        
         | Tepix wrote:
         | Too bad it's not a sailing yacht.
         | 
         | He shares the vision of Gerard O'Neill. Making it reality will
         | require large amounts of money.
        
           | GizmoSwan wrote:
           | It is really trendy for billionaires to be interested in
           | space right now. I think they want to make money there. They
           | believe that too big to fail on earth means that they should
           | go where nobody has made any money.
           | 
           | O'Neill was product of academia, a physicist and not a head
           | of corporation.
        
             | mrep wrote:
             | Do you have an up to date source on bezos owning the flying
             | fox as that one is based on a tweet that was deleted and
             | everything I've read since says that was false including a
             | quick google search.
             | 
             | Also, I'm interested in how you think Amazon is too big to
             | fail because I most certainly do not think they are.
        
               | GizmoSwan wrote:
               | If you mean the boat
               | 
               | https://themarketherald.com.au/magazine/the-pursuit-of-
               | comfo...
        
               | mrep wrote:
               | Yeah, you already linked to that article which mentions
               | "A recent Twitter post" but of course has no link because
               | it is probably the aforementioned deleted one because
               | that website is probably complete BS. It does say january
               | 2 but again, the twitter rumor was 1.5 years ago.
               | 
               | Here is an article refuting that twitter rumor back in
               | august of 2019: https://www.businessinsider.com/jeff-
               | bezos-rumors-own-400-mi...
        
               | GizmoSwan wrote:
               | Project Redwood.. LOL
               | 
               | Maybe he is leasing it. Businessinsider does not have
               | access to his personal account and neither does his
               | company.
               | 
               | They couldn't even get Trump's tax returns. They have no
               | clue.
        
               | GizmoSwan wrote:
               | Amazon is buying all warehouses and displacing regular
               | stores. If it fails people will have problems buying
               | things that they use to buy from local stores.
        
         | paxys wrote:
         | > Bill gates is still renting.
         | 
         | What does that mean?
        
           | GizmoSwan wrote:
           | He rents big boats for holidays rather than owning one which
           | the feature of being retired or semi-retired billionaire.
        
       | dleslie wrote:
       | He's becoming Executive Chair, so he's not leaving the picture
       | entirely.
        
       | jvreagan wrote:
       | Incredibly grateful for what Bezos has built. I learned more in
       | my 6 years at Amazon that I have in my 20 other years in the
       | industry. And Amazon gave my autistic spectrum son a chance when
       | literally nobody else would.
       | 
       | Thank you, Jeff.
        
       | htrp wrote:
       | AWS about to take over all those prime video projects
        
       | mikojan wrote:
       | I vomited into my mouth a little
        
         | jacquesm wrote:
         | Can we keep this kind of bs comment off HN please? Thank you.
        
       | wiremine wrote:
       | Crazy, he's one of those guys that you think will just be at the
       | top forever. Hopefully the transition for Amazon is as
       | (seemingly) seamless as the Steve Jobs/Tim Cook transition was
       | for Apple.
        
         | keanebean86 wrote:
         | Retiring at 57 is pretty risky. Hopefully his savings hold out.
         | He's looking at 30 more years of life. Personally I would be
         | too cautious to leave this early.
         | 
         | Edit: risking -> risky; fixed life sentence
        
           | faangeng wrote:
           | Yeah maybe he should've worked a few more years to shore up
           | his net worth a bit, a 50% drop in the market might force him
           | back to work
        
             | mywittyname wrote:
             | What a world we live in where a guy can work for 30+ years
             | in Big Tech and still not be able to comfortably retire.
        
             | genericone wrote:
             | Hopefully he has enough saved up in his 401k, his situation
             | may be better on traditional 401k vs roth.
        
           | elindbe3 wrote:
           | Yeah, he's just one health crisis from complete bankruptcy.
           | What if he goes to the hospital complaining of a headache and
           | they charge him $182 billion for an aspirin?
        
             | paxys wrote:
             | It's a joke but with the US healthcare system you never
             | know..
        
             | deegles wrote:
             | He should have bought Bitcoin if he wanted to be _really_
             | wealthy.
        
               | bigiain wrote:
               | He owns Blue Origin. He can literally go TO THE MOON if
               | he tries. ;-)
        
           | [deleted]
        
           | halfmatthalfcat wrote:
           | Whether this is satire or serious, I love it.
        
           | anewaccount2021 wrote:
           | Yup health insurance is particularly expensive for older
           | Americans!
        
           | bigiain wrote:
           | Super risky.
           | 
           | Assuming he lives past 100, and gets zero interest/return on
           | his ~200 billion net worth, he'll need to somehow keep his
           | spending below about a thousand dollars a minute to survive.
           | 
           | Sounds like real poverty to me...
        
         | riversflow wrote:
         | > Hopefully the transition for Amazon is as (seemingly)
         | seamless as the Steve Jobs/Tim Cook transition was for Apple.
         | 
         | I like Apple, but there is quite a seam with the Jobs/Cook
         | transition. That seam is the overly minimalistic industrial
         | design patterns witnessed in the butterfly keyboard, vanishing
         | ports, trashcan Mac, etc. They seem to finally be coming around
         | on this.
        
           | dkjaudyeqooe wrote:
           | That's because Ive left. The product pipeline is now getting
           | to the post Ive point and you can see a distinct change.
           | 
           | IMHO Apple are stepping back from the form over function
           | precipice and are being more pragmatic, to the benefit of
           | customers.
        
       | GizmoSwan wrote:
       | Time to spend the cash. The big money had been made.
        
         | 1-6 wrote:
         | I think retirement is more of a time to ponder life. I doubt
         | he's going to pull some big expenditure. He'll probably invest
         | in multiple companies.
        
           | GizmoSwan wrote:
           | I just posted a reference to his purchase of 0.4 billion
           | dollar boat.
           | 
           | He is retiring. Amazon is outcome of purchase of many many
           | companies just like Microsoft.
           | 
           | Gates is retired and Microsoft is still buying companies even
           | hotels; anything and everything has been bought with the cash
           | acquired from US's money printing machine.
        
           | idownvoted wrote:
           | _I doubt he 's going to pull some big expenditure_ - with a
           | net worth of 182BN USD there isn't really an item available
           | that would be "a big expenditure".
        
       | Jonnax wrote:
       | " Amazon is also announcing today that Jeff Bezos will transition
       | to the role of Executive Chair in the third quarter of 2021 and
       | Andy Jassy will become Chief Executive Officer at that time.
       | 
       | "Amazon is what it is because of invention. We do crazy things
       | together and then make them normal. We pioneered customer
       | reviews, 1-Click, personalized recommendations, Prime's insanely-
       | fast shipping, Just Walk Out shopping, the Climate Pledge,
       | Kindle, Alexa, marketplace, infrastructure cloud computing,
       | Career Choice, and much more," said Jeff Bezos, Amazon founder
       | and CEO. "If you do it right, a few years after a surprising
       | invention, the new thing has become normal. People yawn. That
       | yawn is the greatest compliment an inventor can receive. When you
       | look at our financial results, what you're actually seeing are
       | the long-run cumulative results of invention. Right now I see
       | Amazon at its most inventive ever, making it an optimal time for
       | this transition." "
       | 
       | Here's the quote.
        
         | matmann2001 wrote:
         | _yawn_
        
         | kaszanka wrote:
         | Amazon _did not_ invent customer reviews.
        
           | PaulDavisThe1st wrote:
           | Could you point me to another merchant who offered customer-
           | readable customer reviews before Amazon? I'm not saying there
           | isn't one, just that when we were implementing them, I was
           | unaware of any precedents ...
        
             | 1_2__4 wrote:
             | It was the entire (original) business model of "Epinions".
        
           | foobarian wrote:
           | *on the web
        
             | antoniobermuda wrote:
             | Wasn't Netflix the first?
        
               | vlovich123 wrote:
               | Amazon started 3 years before Netflix did.
        
           | savanaly wrote:
           | Pretty sure that was meant to mean "customer reviews" the
           | amazon product. See also in the list: "marketplace" which I
           | don't think they expect anyone to believe they invented
           | either.
        
           | B1FF_PSUVM wrote:
           | Or insanely-fast shipping either, interstate phone orders
           | were being affordably delivered in less than 24 hours at
           | least in the 1980s.
        
         | ses1984 wrote:
         | Out of all those things the only two uniquely amazon are cloud
         | computing and fast shipping.
        
           | rrdharan wrote:
           | Cloud Computing is uniquely an Amazon invention the way
           | smartphones are uniquely an Apple invention.
           | 
           | Which is to say there's a sense in which you're right and a
           | sense in which this is an absurd statement..
        
             | mr_toad wrote:
             | There were data centres before Amazon, but there was
             | nothing like EC2. Infrastructure as code made all the
             | difference.
        
             | adventured wrote:
             | It's definitely not absurd, even if they only deserve a
             | share of the credit.
             | 
             | There's nothing absurd about the way Amazon and Apple
             | defined cloud computing and smartphones. They deserve as
             | much credit as anyone for the services / products we know
             | today as cloud computing and smartphones. The version of
             | the smartphone that took off in sales, took over the
             | culture and has become a human staple globally, was
             | entirely defined by Apple's iPhone. No other company did
             | that, it was Apple, period. To not recognize them as the
             | prime mover of smartphones would be absurd.
        
       | jobroder95 wrote:
       | One of the things underreported about Jeff Bezos is that he was a
       | seed investor into Google. He tried to buy the company for $100
       | Million dollars, I wonder how our landscape would have been
       | different if the merger went through. It will be interesting to
       | see how his other projects payoff.
        
       | minimaxir wrote:
       | Bezos email to employees:
       | https://www.aboutamazon.com/news/company-news/email-from-jef...
        
         | dang wrote:
         | We've changed the URL to that from
         | https://ir.aboutamazon.com/news-release/news-release-
         | details.... Thanks!
        
       | ksec wrote:
       | From https://www.aboutamazon.com/news/company-news/email-from-
       | jef...
       | 
       | >Fellow Amazonians:
       | 
       | >I'm excited to announce that this Q3 I'll transition to
       | Executive Chair of the Amazon Board and Andy Jassy will become
       | CEO. In the Exec Chair role, _I intend to focus my energies and
       | attention on new products and early initiatives._ Andy is well
       | known inside the company and has been at Amazon almost as long as
       | I have. He will be an outstanding leader, and he has my full
       | confidence.
       | 
       | This reads to me as Jeff Bezos doesn't want the boring job of
       | running AWS and Amazon anymore. He want something new,
       | 
       | >As Exec Chair I will stay engaged in important Amazon
       | initiatives but also have the time and energy I need to focus on
       | the Day 1 Fund, the Bezos Earth Fund, Blue Origin, The Washington
       | Post, and my other passions.
       | 
       | There are plenty of Growth left in Amazon and AWS. But that is
       | not as exiting as Blue Origin or Funding other initiative via Day
       | 1 Fund.
       | 
       | I still remember when Amazon was only selling Books. People
       | laughed, Media Laughed, and I guess most of us laughed.
       | 
       | Amazon is now a ~$1.6 _Trillion_ Dollar Company.
       | 
       | What an era.
        
         | hathawsh wrote:
         | Another thing I find interesting is that Amazon's main business
         | is so common that there's a single word for it: retail. They're
         | just yet another middleman between distributors and consumers.
         | Not long ago, a lot of the business world thought Walmart was
         | the indisputable retail king. Amazon proved there's still room
         | for growth in retail.
         | 
         | Will this simple thing called retail produce yet more trillion
         | dollar companies, or is it running out of gas? Will there be an
         | Amazon killer? History suggests yes.
        
           | fiftyfifty wrote:
           | Some companies are moving towards selling directly to
           | consumers, especially if they have a brand to protect. Nike
           | is pulling back from retail a bit and focusing on their own
           | website and app to promote and sell their products.
           | 
           | The flip side is Amazon has empowered a lot of smaller
           | manufacturers to get nearly direct access to consumers.
           | Especially Chinese firms but even some small American
           | companies have benefitted from the huge base of customers
           | Amazon gives them access too.
        
           | Aperocky wrote:
           | retail IS the economy.
           | 
           | Sure, you can pump money into building fighter jets and
           | aircraft carriers, but those don't last long, nor are they
           | helpful for economy in the long term.
           | 
           | In the long term, the only backbone of the economy is making
           | and selling things to people that they want, a.k.a retail.
        
           | ilaksh wrote:
           | What should kill Amazon is public protocols and fast
           | cryptocurrency transactions.
        
         | GizmoSwan wrote:
         | US printing machines has funded the share printing machine that
         | has allowed them to keep buying other companies.
        
         | munificent wrote:
         | For comparison, using national total wealth, that makes Amazon
         | worth more than Saudia Arabia, Denmark, Portugal, or New
         | Zealand.
         | 
         | It's $280.5 billion in revenue in 2019 put it above the GDP of
         | Romania, Peru, Ukraine, etc.
         | 
         | Corporations should never be allowed to get this large.
        
           | golemotron wrote:
           | > Corporations should never be allowed to get this large.
           | 
           | Countries either. Why did we allow it?
        
           | handmodel wrote:
           | I don't get the comparison here tbh. The valuation of of AMZN
           | is based on assets + future time-discounted dividends. While,
           | those wealth figures for Saudi Arabia are just assets. After
           | all Saudi Aramco, which is mostly state owned, is worth about
           | 1T.
        
           | bpodgursky wrote:
           | Why should a global business never exceed the GDP of a 4
           | million person nation? I don't see any inherent connection.
        
           | Bostonian wrote:
           | That's the equivalent of saying "corporations should be
           | limited in what services they provide and to how many
           | people". And I disagree with that.
        
             | titzer wrote:
             | It's equivalent to a lot of different sentences. Any given
             | market has a maximum size, so if you want to limit the size
             | of a corporations' market share, you are absolutely
             | limiting "what services they provide and to how many
             | people". Or are you totally for monopolies?
        
           | spoonjim wrote:
           | First, Amazon isn't even worth as much as the oil under Saudi
           | Arabia, second, why is it better that murderer Mohammed Bin
           | Salman controls that much wealth than Jeff Bezos?
        
           | personjerry wrote:
           | > Corporations should never be allowed to get this large.
           | 
           | Why?
           | 
           | Bonus question: Why should governments be allowed to get that
           | big?
        
             | mullingitover wrote:
             | > Bonus question: Why should governments be allowed to get
             | that big?
             | 
             | I would argue that most of our current problems are
             | happening because our governments are small, ineffective,
             | and corrupt. I would prefer big, effective, smart, and
             | transparent governments that can take decisive action any
             | day of the week. I'd go so far as to abolish state
             | governments entirely and split their powers between
             | counties and the federal government; they were made for a
             | time when our communications were limited by the speeds of
             | our fastest horses.
        
               | splistud wrote:
               | They were made for a time when we were not so poorly
               | educated that we trusted leadership to people so far
               | away, with so little in common with ourselves and our way
               | of lives.
               | 
               | I tell you what, though. You design an effective, smart
               | and transparent government and I'll never say a word
               | about how big you would like it to be.
        
               | dantheman wrote:
               | small and corrupt, so let's make them bigger and corrupt?
               | How much do you think the government should forcefully
               | take from its citizens to get bigger?
        
               | mullingitover wrote:
               | I mean, that's not what I said at all, and then I see
               | you're breaking out the old 'taxation is theft' sawhorse.
               | 
               | Personally I'm a 'taxation makes civilization possible'
               | man myself, and I find that the 'taxation is theft'
               | people rarely make meaningful contributions to society.
        
             | Dirlewanger wrote:
             | Governments exist as a collective to the public to do what
             | one individual cannot do on their own.
             | 
             | Corporations exist to enrich shareholders and nothing more.
        
             | xherberta wrote:
             | If the US hadn't dropped the ball on enforcing existing
             | antitrust laws in the 80s and 90s, we wouldn't have to ask.
             | Perhaps many more regular people would own productive
             | enterprises, and wouldn't be looking to government to
             | address inequality.
             | 
             | Now that both corporations and government are so big and
             | intrusive that they're somewhere between a nuisance and
             | prohibitive toward small-scale enterprise, we should at
             | least think about ways to sic them on each other.
        
             | wellthisisgreat wrote:
             | Yeah GP is unlikely to answer
        
             | jcranmer wrote:
             | The retort to your bonus question is that the government
             | doesn't get to "spend" its GDP. Although the counter-retort
             | is to bring up government revenue instead, where Amazon
             | instead slots in between Mexico and the Netherlands.
        
             | unethical_ban wrote:
             | Let's start with the premise that "representative
             | government is the union of the people" and "profit motive
             | is not always the best incentive for action in society",
             | and go from there.
        
               | da_big_ghey wrote:
               | I dispute that premise. I'd hardly call America "unified"
               | at the present moment; we are in such a state of disunity
               | that many are refusing to accept election results.
               | Pervasive as Amazon, Google, et al. may be, they are
               | still much easier to escape than the United States
               | government.
        
               | sbarre wrote:
               | I would argue that America is a terrible example of
               | government and governing, and that you shouldn't be using
               | it as a comparison in your argument.
               | 
               | Good government is hard, but it's certainly better than a
               | corporation that is legally obligated to put profit ahead
               | of anything else.
        
               | adventured wrote:
               | Corporations are not legally obligated to put profit
               | ahead of everything else. That's a bad myth that refuses
               | to die. There is absolutely no substance to that claim.
               | 
               | There is no legal obligation to maximize shareholder
               | value.
        
               | wizzwizz4 wrote:
               | I don't know of anyone claiming it's a _legal_
               | obligation. It 's a _natural_ obligation, and it 's
               | worse.
               | 
               | The shareholders want profit maximised, and with that
               | end, decide upon the board of directors, who decide upon
               | the CEO. If the CEO does not maximise profits, the CEO
               | will not remain the CEO. Therefore, the CEOs of
               | (publicly-traded) companies are obliged to maximise
               | profits - those who do not feel such an obligation are
               | not CEOs.
        
               | adventured wrote:
               | There's nothing new about the US not being united. The
               | Democrats dispute every election they lose, just as they
               | did in 2016. There is nothing new about it. The US has
               | rarely been united throughout its history in fact. It's
               | borderline a fluke that it has survived this long as one
               | nation.
               | 
               | And if you think it's bad now, it's going to get
               | dramatically worse yet. The largest groups that make up
               | the US today, that dominate its politics and culture,
               | have absolutely nothing in common with eachother and will
               | grow further apart as the years pass. The rancor will get
               | much worse. The populism will get worse. The end result
               | is obvious and unavoidable (and I'm not talking about
               | civil war, that's a redneck fantasy; it's tyranny,
               | oppression, endless strife, and ever worsening
               | dysfunction as the Feds try to contain the unspooling and
               | get ever more paranoid).
        
               | Judgmentality wrote:
               | There's something to be said for Facebook being the cause
               | of America's division right now (amongst many other
               | things obviously).
        
               | ryall wrote:
               | I'd hardly call America a country with a governmental
               | system that's representative of the people
        
               | lnanek2 wrote:
               | What about starting with the premise that "a successful
               | corporation offers goods or services people want for less
               | cost than competitors" whereas a successful government
               | organization "exhausts their budget every fiscal quarter
               | and successfully demands more". Which is doing more good
               | for the people? I've worked for both and know which I'd
               | choose.
        
               | viraptor wrote:
               | Because someone will soon realise that "a successful
               | corporation offers goods or services people want for less
               | cost than competitors" is a great reason to introduce
               | slave labour to increase efficiency. Gig economy without
               | employment rights and stopping unions is just a step
               | towards that.
               | 
               | Also "exhausts their budget every fiscal quarter and
               | successfully demands more" applies just as much to
               | corporate projects. And given we gov agencies rarely can
               | solve the whole problem, why expect them not to exhaust
               | their budget?
        
               | [deleted]
        
               | splistud wrote:
               | I don't see any reason to accept either of those
               | premises. Empirical evidence says you're 0 for 2.
        
               | unethical_ban wrote:
               | If you think profit motive, rather than ethics and
               | benefit to society, should control prisons, the
               | provisioning of healthcare, or the education of citizens,
               | there is no middle for us to meet on.
        
             | danbolt wrote:
             | Neither have to be that big. If something's going to be so
             | big and pervasive into people's lives though, then I'd
             | rather be able to have a democratic say in a government
             | than the Shinra Electric Power Company.
        
             | arcticbull wrote:
             | What do you mean by "get this big"?
             | 
             | Governments aren't defined by a market cap, but rather by
             | the services they provide to their citizens.
             | 
             | Consider that a private company's only goal is to enrich
             | its shareholders, and they have no responsibility to the
             | people or places around them. They are only accountable to
             | their shareholders and the government.
             | 
             | A governments responsibility is solely to its citizens who
             | also control it by vote.
             | 
             | The bigger your biggest companies are, the more powerful
             | your government must become to keep them in line - to
             | ensure they don't break the rules. If you want a small
             | government that is able to retain order and fairness, you
             | must also limit the size of the companies within its
             | purview.
        
               | basilgohar wrote:
               | That's a pretty narrow definition of a government. I
               | hardly think that's been the case for most of history and
               | I don't think that's actually the case in the majority of
               | nations to date, even at the surface.
        
               | splistud wrote:
               | "A governments responsibility is solely to its citizens
               | who also control it by vote"
               | 
               | And most Western governments are now abdicating this
               | responsibility in the name of political ideals and the
               | stated notion that non-citizens have the right to demand
               | a place in the nation of their choosing.
        
               | arcticbull wrote:
               | > And most Western governments are now abdicating this
               | responsibility in the name of political ideals and the
               | stated notion that non-citizens have the right to demand
               | a place in the nation of their choosing.
               | 
               | Nobody is doing that. However, I'd suggest that even if
               | they were, it wouldn't invalidate anything I'm saying.
               | 
               | Non-citizens are permitted to immigrate under various
               | circumstances, defined under naturalization law.
               | Sometimes that's on the basis of being refugees.
               | Sometimes its on the basis of skills and needs. Sometimes
               | its granted in the face of exigent circumstances.
               | 
               | In the case of the DREAMers, it's based on the notion
               | that if you're brought into the country as a toddler,
               | then you didn't intentionally commit a crime and the fair
               | thing to do is to let you remain - in no small part due
               | to the _huge_ role these folks play in the economy. The
               | parents who committed those crimes are not granted any
               | sort of amensty.
        
               | da_big_ghey wrote:
               | Consider that politicians' only goal is to get re-
               | elected. While the rare exception may exist, that's also
               | true of companies. While governments are accountable in
               | theory, that rarely holds true in practice. I don't think
               | that a "bigger" government, id est one with more
               | regulatory oversight, would help; rather, use the
               | existing court system to enforce what we have. If we lack
               | political will to enforce the existing measures, adding
               | more will not help. A government need not be "big" to
               | have effective court systems and pass some rules on what
               | certain companies can and cannot do.
        
               | arcticbull wrote:
               | Monopoly rules only exist and matter because of the
               | government. It's pretty obvious that even with them,
               | there's a real pressure for consolidation (and that's
               | efficiency of scale).
               | 
               | The natural state of a company is a monopoly. Once you
               | are a monopoly, you don't need to worry about getting
               | "re-elected" any more than a despot does.
               | 
               | The free society exists only in the space between these
               | two clashing titans.
        
               | andrewjl wrote:
               | One of the ideas behind federalism was that government /
               | the state need not have a monopoly on everything.
               | 
               | Corporate monopolies usually only persist due to two
               | reasons: regulatory barriers or technological stagnation.
               | Both are solvable.
        
               | wizzwizz4 wrote:
               | If not for regulatory barriers, do you really think Bell
               | Systems would ever have lost its monopoly over US
               | telecoms?
        
               | HideousKojima wrote:
               | Governments are defined by the populace and land they
               | have sovereign authority over, not the services they
               | provide. That's not terribly different from a corporation
               | being defined by its assets and employees
        
               | tal8d wrote:
               | Warmer... but not quite. Governments are defined by a
               | monopoly on force. Whoever distinguishes "murder" from
               | "homicide" is the government, and that government's
               | territory stretches as far as those definitions are in
               | effect.
        
               | [deleted]
        
               | Quinner wrote:
               | A corporation that didn't take its customers demands into
               | account would be quite likely to fail. There are many
               | governments that continue to exist by enriching and
               | providing for a small segment of society, and uses force
               | to suppress the demands of the rest of society. A
               | corporation generally doesn't shoot dissatisfied
               | customers.
               | 
               | Even in relatively liberal democracies, governments are
               | clearly more beholden to forces other than citizens and
               | their vote. There's a reason why US governments did
               | little to respond to massive BLM protests this summer, as
               | government viewed its responsibility as more aligned to
               | police unions than citizens.
        
               | 6gvONxR4sf7o wrote:
               | > A corporation that didn't take its customers demands
               | into account would be quite likely to fail.
               | 
               | Meeting customer demands is only one way to compete. A
               | better facebook is going to still have a hell of a time
               | not being out-competed by facebook. Likewise with amazon
               | sometimes throwing its weight around to take a loss to
               | undercut competitors until they starve.
        
               | arcticbull wrote:
               | > A corporation that didn't take its customers demands
               | into account would be quite likely to fail.
               | 
               | Without a government to enforce monopoly rules, it'll
               | just aggregate all its competition into one big blob, and
               | you won't have any choice. Efficiencies of scale mean
               | there's a natural pressure towards consolidation. The
               | terminal state is always one blob that owns everything.
               | 
               | Once they do, they can smash any new upstarts, by
               | undercutting prices, or by just buying them too.
               | 
               | > A corporation generally doesn't shoot dissatisfied
               | customers.
               | 
               | Sure does shoot dissatisfied union leaders though [1] and
               | enslave children to farm cocoa [2], and take down a
               | democratically elected government kickstarting a 36 year
               | long civil war [3]. Also substantially all of the trans-
               | atlantic slave trade [4, 5].
               | 
               | These things were all allowed to happen because the
               | governments in those respective jurisdictions weren't
               | (and in the case of child slave labor, aren't) strong
               | enough to stop them.
               | 
               | The idea that "a corporation generally doesn't shoot
               | dissatisfied [people]" is a privileged western position
               | to take based on the current system working _pretty
               | well_. In places that have weak government, your
               | statement simply does not hold.
               | 
               | [1] https://prospect.org/features/coca-cola-killings
               | 
               | [2] https://www.washingtonpost.com/graphics/2019/business
               | /hershe...
               | 
               | [3] https://www.umbc.edu/che/tahlessons/pdf/historylabs/G
               | uatemal...
               | 
               | [4] https://www.britannica.com/topic/East-India-Company
               | 
               | [5] https://dutchreview.com/culture/history/voc-dutch-
               | east-india...
        
               | hutzlibu wrote:
               | "If you want a small government that is able to retain
               | order and fairness, you must also limit the size of the
               | companies within its purview. "
               | 
               | Why does the government needs to be big (in size?).
               | 
               | It just needs to be strong enough and really connected to
               | its people it represents. Then also a very small country
               | (with a small government) can set up and enforce clear
               | rules on multinational companies, doing buisness within
               | that country.
               | 
               | The rules just need to be simple. If they are
               | complicated, it just means, those with the best lawers
               | will win and they are usually working for the
               | corporations.
        
               | ufmace wrote:
               | I don't think the "responsibility" part is all that
               | important. There are many points about it that can be
               | argued, but I think the more important part is means.
               | 
               | Private companies' only effective means to do anything
               | are to produce a product that people freely choose to buy
               | and attract people to work for them (absent a few rare
               | exceptions).
               | 
               | Governments have effectively unlimited means to compel
               | people. They can spy on anyone, fine them, throw them in
               | jail, kill them, all for as much and as long as they feel
               | like.
        
             | notJim wrote:
             | That's not what national total wealth refers to. It refers
             | to the wealth of all citizens.
             | 
             | > National net wealth, also known as national net worth, is
             | the total sum of the value of a nation's assets minus its
             | liabilities. It refers to the total value of net wealth
             | possessed by the citizens of a nation at a set point in
             | time.
             | 
             | Given that multi-national corporations exist, it seems
             | obvious that companies will have greater wealth than
             | nations.
        
               | TheCoelacanth wrote:
               | > Given that multi-national corporations exist, it seems
               | obvious that companies will have greater wealth than
               | nations.
               | 
               | That doesn't follow because every non-totalitarian
               | country has multiple corporations operating in it, in
               | most countries a much larger number than the maximum
               | number of countries a corporation could possibly operate
               | in.
        
           | thehappypm wrote:
           | Market Cap is stupid.
           | 
           | What's the value of 1 million shares of Amazon stock? If
           | every single share of Amazon stock went on the market today,
           | would it be worth share price * number of units? Hell no.
        
           | SllX wrote:
           | > Corporations should never be allowed to get this large.
           | 
           | Make your case instead of dropping your groupthink
           | everywhere. Why? And: What is the maximum size a corporation
           | should be _allowed_ to grow? Who gives that permission now?
        
             | ufmace wrote:
             | Would also want to know, once you decide the maximum size
             | of a corporation, exactly what happens to it once it
             | exceeds that size, and who determines that it has infact
             | exceeded it, and carries out whatever the plan is for what
             | happens at that time.
        
               | burkaman wrote:
               | In the US, Congress decides the rules, the FTC and the
               | Department of Justice decide when they believe a
               | corporation is too large, and the court system decides if
               | they're right. The corporation can then be stopped from
               | acquiring other businesses, stopped from executing
               | certain business practices, or broken up into smaller
               | companies. Generally a judge ensures that the plan is
               | carried out.
        
             | burkaman wrote:
             | Because money is power, corporations are not democratic,
             | and putting so much power in the hands of one person or a
             | handful of people is dangerous to society. I would also
             | refer you to the entire history of US antitrust law, which
             | will be hard for anyone to summarize in a comment. The
             | whole field of competition law is a question of how to
             | balance the rights of those running a business with the
             | rights of those affected by the business. Often those
             | rights conflict, and there is no way for the law to be
             | "neutral", it has to take a position on how to strike the
             | right balance.
             | 
             | I don't have an answer for how to determine when a
             | corporation is too large, it's a very difficult question
             | that I am not qualified to answer. As for who determines
             | that, I think a democratic government should decide. I
             | disagree with how the current US government makes these
             | decisions, but I still think it is the right organization
             | for the job.
        
               | gher-shyu3i wrote:
               | > corporations are not democratic, and putting so much
               | power in the hands of one person or a handful of people
               | is dangerous to society.
               | 
               | Citation needed. Democracy is not a sufficient nor even
               | necessary requirement for prosperity or "good" in
               | general.
        
               | burkaman wrote:
               | Not really possible to give you a citation, it's an
               | opinion, or a philosophy. If you have a different idea of
               | an ideal society, we're not going to cite our way to an
               | agreement.
        
               | gher-shyu3i wrote:
               | If you're going to dictate an opinion over an entire
               | social structure, then it better be proven to work. My
               | idea of an ideal society has already been proven to work
               | in the past (look at the Islamic Golden Age). However,
               | many of those in power today won't allow it to happen
               | since it is against their interests.
        
               | woofie11 wrote:
               | Perhaps.
               | 
               | Democracy is the worst form of government, except for all
               | the others. I'm a firm believer in continuing to innovate
               | and improve governance. I don't think it's just an
               | abstract philosophical argument. These things can be
               | modeled with game theory (cite: The Dictator's Handbook).
               | 
               | There are opinions and philosophies about evolution,
               | vaccines, and lots of other things, but at the end of the
               | day, those can be resolved through rational discourse.
               | 
               | I'd like my government to look out for my interests. I'd
               | like it to be competent and not corrupt. There are lots
               | of ideas for how to get there, and I'm really not
               | comfortable with the imperialism of democracy.
               | 
               | China had good ideas with civil service exams, which
               | select for competence. Aristotle and Confucius had good
               | ideas around moral philosophy of rulers. Marx had some
               | nice ideas too. They didn't play out as well in practice
               | as capitalist democracy, but that doesn't mean we should
               | toss up our hands, give up, and quit trying. Especially
               | now that we have tools for corrupting democracy like
               | never before, and conversely, ways to model governance
               | like never before.
        
             | beowulfey wrote:
             | Well, one way to think about it is to consider what the
             | effect of the growth might be. What good is a corporation
             | doing getting that large? Who benefits from the amassing of
             | so much wealth? Are they acting for the benefit of many
             | people, or are they more like a black hole -- mindlessly
             | absorbing money and growing over time?
             | 
             | Certainly if a corporation can grow to get so large, it's
             | hard to argue against it. It becomes a bit like a force of
             | nature in that sense. But there are possibly repercussions
             | to that, just as there would be repercussions if a black
             | hole were to suddenly appear in our solar system.
        
               | pgsimp wrote:
               | So far, people seem to be benefitting from Amazon.
        
             | nicoffeine wrote:
             | > I do not believe that in the four administrations which
             | have taken place, there has been a single instance of
             | departure from good faith towards other nations. we may
             | sometimes have mistaken our rights, or made an erroneous
             | estimate of the actions of others, but no voluntary wrong
             | can be imputed to us. in this respect England exhibits the
             | most remarkable phaenomenon in the universe in the contrast
             | between the profligacy of it's government and the probity
             | of it's citizens. and accordingly it is now exhibiting an
             | example of the truth of the maxim that virtue & interest
             | are inseparable. it ends, as might have been expected, in
             | the ruin of it's people. but this ruin will fall heaviest,
             | as it ought to fall, on that hereditary aristocracy which
             | has for generations been preparing the catastrophe. I hope
             | we shall take warning from the example and crush in it's
             | birth the aristocracy of our monied corporations which dare
             | already to challenge our government to a trial of strength,
             | and to bid defiance to the laws of their country.
             | 
             | --Thomas Jefferson, 1812 [1]
             | 
             | When private power eclipses democratic power, you cease to
             | have a democracy. You have a dominant
             | aristocracy/oligopoly, which is not functionally different
             | for 99% of the populace than a monarchy. Extremely large
             | corporations are filled to the brim with powerful but
             | incompetent people who got there through connections and
             | political warfare instead of merit.
             | 
             | A corporation should be allowed to grow until the point
             | where they own enough of the government to make their own
             | rules and avoid paying taxes like the rest of us. As soon
             | as they do that, they should be split across state lines so
             | there is more democratic control over their behavior, and
             | they are small enough to audit and tax accordingly.
             | 
             | [1] https://founders.archives.gov/documents/Jefferson/03-10
             | -02-0...
        
           | airstrike wrote:
           | > Corporations should never be allowed to get this large.
           | 
           | Ok, I'll bite. Why? It's not like there's some natural law
           | against it, so you need to provide an argument for why you
           | think they shouldn't.
        
             | cj wrote:
             | https://www.google.com/search?q=site%3Anews.ycombinator.com
             | +...
        
             | andrewjl wrote:
             | It's very hard for a corporation to get large without
             | explicit or implicit government support. Truly competitive
             | markets do not allow monopolies to develop in the long-
             | term.
        
             | TLightful wrote:
             | I just thought of a new concept. I call it 'monopoly'. I'm
             | going to write a book on it and sell it on Amazon.
        
             | agloeregrets wrote:
             | The obvious argument is the adage that "If a company's only
             | goal is to grow at any cost it is not a company. It's a
             | cancer." Secondary item is that a company of this scale has
             | the ends and means to ward off any competitor and
             | eventually set the wages for an industry. Companies scaling
             | to this size is evidence that the taxation system is too
             | lax and allows money to be funneled out of the loop.
             | 
             | Think of it like a pool pump that has sprung a leak. It
             | keeps sucking in but not pupping out into the pool, Amazon
             | is amassing this money by NOT spending it on the economy.
             | Eventually your pool will be stuck at the lowest line of
             | the pump inlet.
        
               | sigstoat wrote:
               | > Amazon is amassing this money by NOT spending it on the
               | economy
               | 
               | as the sibling comment notes, amazon is not amassing
               | money. rather, amazon has amassed value.
               | 
               | you might want to familiarize yourself with what a
               | corporate valuation is, and means.
        
               | dantheman wrote:
               | Amazon is amassing money by transforming the world and
               | increasing efficiency. Everyone is richer, it's not a
               | zero sum game.
        
               | andrewjl wrote:
               | Why is increasing efficiency always net good?
        
               | mullingitover wrote:
               | > Amazon is amassing this money by NOT spending it on the
               | economy.
               | 
               | Quite incorrect on this point, Amazon has pretty small
               | cash reserves compared to peer tech companies. Even then,
               | if Amazon were merely putting that money in the bank,
               | where is it going? It's getting loaned out to other
               | companies and consumers, who are spending it, investing
               | it, etc via fractional reserve banking.
        
             | [deleted]
        
           | titzer wrote:
           | > Corporations should never be allowed to get this large.
           | 
           | This is partly why I left Google.
        
           | cafed00d wrote:
           | > It's $280.5 billion in revenue in 2019 put it above the GDP
           | of Romania, Peru, Ukraine, etc.
           | 
           | > Corporations should never be allowed to get this large.
           | 
           | Or maybe we should convince a larger swath of humanity to
           | unite behind an idea larger than "nationhood" or "my
           | country".
        
             | ep103 wrote:
             | a larger organization... like a corporation?
        
             | yourself92 wrote:
             | Maybe I'm just pessimistic but I doubt that will happen
             | until there is a clear existential crisis for humanity.
             | 
             | It will always be a matter of "us vs them" it's just a
             | matter of who is "us" or "them"
        
               | splistud wrote:
               | An existential crisis for humanity is absolutely NOT the
               | kind of climate that would cause humans to stop valuing a
               | nation, a people, a culture, or their ancestry. I would
               | argue that it is only the benign environment that most
               | humans have enjoyed for the last 60 years or so that has
               | caused these values to mean less than they always have.
        
             | WitCanStain wrote:
             | A for-profit corporation seems like a terrible candidate
             | for such a position.
        
               | dantheman wrote:
               | Why it actually provides things people want and is based
               | on voluntary interaction.
        
               | Jetrel wrote:
               | The crux of the argument really focuses on that "for
               | profit" bit, and that's really a conundrum in corporate
               | governance. The problem isn't at all "corporations",
               | which are just assemblies of humans for a common purpose,
               | but is the specific, legally-arguable requirement that
               | their ultimate purpose is maximizing profit. The
               | contrasting idea is the "public benefit corporation",
               | where you're (presumably? IANAL) legally obligated to
               | funnel your profits back into doing the job of the
               | business better).
               | 
               | From a legal/ideological standpoint, this might be a
               | powerful soft-pivot that would solve a lot of problems.
               | 
               | There's a famous line from Walt Disney, during Disney's
               | golden age, where he said "we don't make movies so we can
               | make money - we make money, so we can make movies". That
               | really hits at the heart of it.
               | 
               | The interesting thing is that, to a large degree, most of
               | the meaningful corporations that improve the world -
               | despite nominally being for-profit companies, generally
               | tend to operate halfways into public-benefit territory.
               | Partly because the benefit provided by them is
               | essentially what the owners are "buying for themselves".
               | To put it in perspective - if you're an extravagantly
               | wealthy patron who wants to - themselves - have animated
               | films to watch, you can't just hire some off-the-shelf
               | people to do it, because they don't exist unless an
               | industry to train them, exists. There's not really a
               | "more narrowly selfish" way to do it - you're best served
               | by building some outfit like Disney to build a brain
               | trust of people to produce what you want.
               | 
               | Similarly with Amazon; sure, an extravagantly wealthy
               | individual could probably accomplish the shipping part of
               | it with personal couriers, but the information-gathering
               | part of it where all the products-available-to-buy are
               | laid in front of you as choices would be nearly
               | impossible to match. Like, you could try to match it with
               | some awful, personal, potemkin setup. But by the time you
               | put in all of that effort ... I mean, you're basically
               | already building what could be a business that could
               | serve others, so you may as well.
        
               | dwaltrip wrote:
               | It doesn't have deep, grounding values.
        
               | PaulDavisThe1st wrote:
               | Voluntary interaction plays a necessary but insufficient
               | role in the existence of corporations of this size.
        
               | viraptor wrote:
               | It's only voluntary if they don't get too large. See:
               | company stores. Or basically any megacorp in cyberpunk
               | genre.
               | 
               | Also it's can appear voluntary... "Sure you can pay 2x
               | the cost for your insurance or you can get insurance,
               | food, accommodation conveniently provided by Amazon"
        
               | mikepurvis wrote:
               | Some other effects of "voluntary interaction":
               | 
               | "Concealment at scale is the secret to Amazon's success.
               | Customers enjoy a seamless one-stop shop experience from
               | the comfort of their homes. Out of sight is a ruthless
               | game of regulatory arbitrage, as Amazon installs itself
               | in low-tax jurisdictions and exploits legal loopholes
               | around the world. Even further away from the customer
               | lies Amazon's environmental impact, scorching frontline
               | communities in the global south while executives in
               | Seattle roll out their latest greenwashed PR campaign."
               | 
               | https://www.theguardian.com/commentisfree/2020/dec/01/ama
               | zon...
        
               | IntelMiner wrote:
               | How do you volunteer not to interact with a monopoly?
               | 
               | Not saying Amazon IS a monopoly. But a "nation
               | corporation" would effectively be company scrip on a much
               | larger scale I suspect
        
               | grey-area wrote:
               | Until you consider that everyone is born into a quasi-
               | feudal arrangement where they owe fealty and taxes to a
               | country culture and government they didn't choose, and
               | the only choices of leader are limited to those willing
               | to climb the greasy pole of politics - typically self-
               | selecting sociopaths.
        
               | colonwqbang wrote:
               | Consider all the horrors that large nations have
               | inflicted on this world. You might conclude that they are
               | an even worse fit for the position.
               | 
               | In my country it is illegal not to subscribe to the state
               | TV channel. The same cannot be said about Amazon Prime.
        
               | godelski wrote:
               | > In my country it is illegal not to subscribe to the
               | state TV channel.
               | 
               | Just curious: 1) What country 2) Do you have to pay?
        
             | systemvoltage wrote:
             | Moreover, Politicians are largely corrupt and in pretty
             | much every country, they have a bad rep. Why should they
             | rally up the public to support them?
        
             | frenchy wrote:
             | So, replace our democracies with capitalistic
             | dictatorships?
        
           | bwship wrote:
           | I would say in terms of anti-monopoly, that there is some
           | natural cutoff that companies are forced to split. For
           | instance, AWS and Amazon can easily be two separate companies
           | as the missions and revenue streams of each are vastly
           | different.
        
           | dleslie wrote:
           | It has 1.3 million employees and employs a great deal more
           | through its distribution partnerships, sellers using Amazon
           | storefront and so on. The amount of folks who rely on Amazon
           | for their living is probably comparable to some of those
           | countries you listed.
        
           | systemvoltage wrote:
           | I think corporations should get absurdly large.
           | 
           | You know, I'm saying things without substantiating them. No
           | offense, but anti-Corp is cool these days. Virtue signaling
           | without thinking on one's own.
        
             | GizmoSwan wrote:
             | Being pro too large to fail corps has always been
             | suspicious.
        
           | mr_toad wrote:
           | Don't compare revenue to GDP. Especially for a low margin
           | business.
        
         | s3r3nity wrote:
         | Yeah - the man is 57, and at this point does NOT have to work
         | anymore...probably for the rest of his life.
         | 
         | Looks like he still intends to run his philanthropies, Blue
         | Origin, and the Post, but after the type of run he has had,
         | he's probably taking some more free time while he's healthy.
         | 
         | I try not to fall into the "cult of personality" trap, but
         | Amazon is where it is _because_ of Bezos, and it'll be
         | fascinating to watch how the transition plays out with the
         | Jassy era.
        
           | fossuser wrote:
           | I think you pass the point of not having to work somewhere
           | prior to 130B net worth.
           | 
           | I'm worried about what happens to Amazon with Bezos gone. A
           | good outcome would be something like Apple and Tim Cook. A
           | bad one would be Microsoft and Ballmer, it will take a while
           | to see which type this ends up being.
           | 
           | Either way losing Bezos as CEO is a bummer.
        
             | petre wrote:
             | Don't know, but I like Gates better since he stepped down
             | as MS CEO and brought positive change to more unfortunate
             | people's lives. Maybe Bezos would do similar things?
             | 
             | I don't like the press release, it keeps repeating Amazon
             | every sentence. It's a tiring read, much Like Andy Warhol's
             | repeating patterns. That alone pretty much says a lot about
             | the current Jeff Bezos.
        
               | wing-_-nuts wrote:
               | You raise a great point. I did _not_ like Gates the CEO
               | but I _deeply_ respect gates the Philanthropist. We can
               | only hope Bezos turns out the same. I wonder how one
               | could change the world with 130B dollars.
        
           | agloeregrets wrote:
           | > probably for the rest of his life. At a net worth of $1
           | billion and assuming he lives to 100 that is $23 million
           | dollars a year to spend, which reasonably, he could only
           | spend around $5-10 Million if he tried.
           | 
           | He is worth what, $150 Billion? By the fall he probably will
           | be.
           | 
           | He could find a group of 10,000 people of the same age, spit
           | the money evenly and each person would have $340k per year, a
           | large enough sum to reasonably travel all year long around
           | the world for each person never working agin.
           | 
           | Nobody should ever have a $1B worth.
        
             | lotsofpulp wrote:
             | > Nobody should ever have a $1B worth.
             | 
             | How does this work? Forced sale of assets? Who determines
             | the market price of the assets, if they're not highly
             | liquid?
        
               | PaulDavisThe1st wrote:
               | When you get issued stock options at a company, you
               | immediately become liable for taxes on them, since they
               | are treated as income. This is true even if there is no
               | public market for the shares at that time (something that
               | caused headaches for many early dotcom stock option
               | grantees).
               | 
               | It's is an obvious precedent for taxing somebody who has
               | "received" wealth via the route that Bezos has done.
        
               | creddit wrote:
               | > When you get issued stock options at a company, you
               | immediately become liable for taxes on them, since they
               | are treated as income.
               | 
               | This is false, right? It's only taxable on exercise. That
               | or I know 1,000s of people at major companies that owe
               | back taxes.
        
               | lotsofpulp wrote:
               | How about land? IP? Or a private company? Surely, only
               | people that get issued options aren't subject to a $1B
               | max.
        
               | PaulDavisThe1st wrote:
               | no need to set a max. Just set the marginal rate so high
               | that earning (or, if a wealth tax, owning) more than some
               | amount becomes pointless.
        
               | gher-shyu3i wrote:
               | And disincentivize people from working? That's not a
               | sustainable economic system. For a properly sustainable
               | system, consider how Islam solved this problem over 1400
               | years ago. Zakat is the only form of "tax" if you will
               | that is mandated. Interest and other predatory practices
               | are prohibited (e.g. shorting). Once the fundamentals are
               | correct, everything else naturally falls into place. It
               | has been reported that during the rule of Umar II, there
               | were no poor people left in Iraq to accept Zakat
               | (charity) since everyone paid their share. It would be
               | nice to see that happen again, but the modern financial
               | system won't let it happen.
        
               | PaulDavisThe1st wrote:
               | One might argue that having $1B of assets (certainly
               | _liquid_ assets) is a fairly major disincentive to
               | working.
               | 
               | High marginal tax rates on super-high levels of income
               | and/or wealth doesn't discourage working. It just makes
               | doing something to add another chunk to your
               | income/wealth require something other than financial
               | renumeration. There's plenty of evidence that humans do
               | their best work when they have intrinsic and not
               | extrinsic motivation.
               | 
               | Bezos is a case in point. I believe him to have an almost
               | absurdly high level of intrinsic motivation (I worked
               | with him for 15 months). He might like the wealth he has,
               | but the things he will continue to do with his life, just
               | like Amazon itself, get done for reasons beyond money.
        
               | lotsofpulp wrote:
               | The question is how to determine the value of non liquid
               | assets in order to implement a maximum wealth tax.
               | 
               | Suppose I own land or a private company or a collection
               | of copyrights that become very valuable. Who and how
               | determines when it crosses the $1B threshold, and how am
               | I brought under said threshold. What if the asset is not
               | easily divisible?
        
               | PaulDavisThe1st wrote:
               | These are legitimate questions. In some ways they have
               | analogs that have already been "solved" (perhaps not
               | satisfactorily). Who and how determines the property tax
               | you owe on a building or land? But I agree that these are
               | not trivial to answer in satisfactory ways. Societies
               | frequently have to come up with imperfect answers.
        
             | vasco wrote:
             | Why would you give that money to worse allocators of
             | capital? He's generated 1.3 million jobs. How many jobs
             | would you sacrifice in order to limit Bezos to whatever
             | wealth cap you think is appropriate? By definition you will
             | sacrifice them, so the question is at what cost is it too
             | much and how much money is too much money? Also who decides
             | that, is it you?
        
               | anotherman554 wrote:
               | The demand for products has generated 1.3 million jobs.
               | It's a fallacy to think the jobs wouldn't exist without
               | _this_ company or _this_ billionaire.
        
               | dralley wrote:
               | How are you measuring "efficient allocation of capital"?
               | 
               | Amazon has been very successful at squeezing "efficiency"
               | out of their employees, where "efficiency" is defined
               | largely as abusive conditions and poor wages. While they
               | may be a large employer in raw numbers, vast numbers of
               | their employees depend on public assistance. UPS, USPS,
               | and FedEx seem to pay consistently higher wages. And on
               | top of that, like most "supermassive" companies, they are
               | very "efficient" at dodging taxes.
               | 
               | Yes, this is "efficiency" in the financial sense, but it
               | is by no means net positive at the societal level.
               | 
               | https://www.seattletimes.com/business/amazon/amazons-
               | turnove...
               | 
               | https://www.ttnews.com/articles/amazon-thrives-fedex-
               | deliver...
        
               | bluedino wrote:
               | How many companies has Amazon out out of business?
        
           | mft_ wrote:
           | "probably"?
        
           | uptown wrote:
           | "...probably for the rest of his life."
           | 
           | Ya think?
        
             | jozen wrote:
             | If he buys a house in SV, he may end up bankrupt
        
             | boringg wrote:
             | Replace probably with "there's a chance" he won't have to
             | work for the rest of his life....
             | 
             | Assuming he has managed to figure out how to live forever
             | ... at some point this wealth would get depleted.
        
           | kayoone wrote:
           | > at this point [he] does NOT have to work anymore...probably
           | for the rest of his life.
           | 
           | that was already true a long time ago, you don't need to be
           | one of the wealthiest people on the planet before you don't
           | have to work anymore.
        
           | paxys wrote:
           | Bezos's net worth was $12 billion after Amazon's IPO in 1997.
           | Him and a dozen generations after him would be set for life
           | on that much wealth. Whatever the reason for stepping away
           | might be, it's definitely not money.
           | 
           | As a company Amazon is definitely too big to fail at this
           | point. Its fate will probably be like Google's after
           | Page/Brin/Schmidt stepped away. In the worst case it will
           | start to fade away in another decade or two.
        
           | leipert wrote:
           | With his wealth he doesn't need to work anymore since a long
           | time. See e.g. here: https://mkorostoff.github.io/1-pixel-
           | wealth/
           | 
           | In my opinion there is hardly a justification or a _need_ for
           | an individual to own billions. But I think we haven't found a
           | good way to redistribute money, apart from billionaires self-
           | pledging to give their wealth away.
        
         | redisman wrote:
         | > I still remember when Amazon was only selling Books. People
         | laughed
         | 
         | Did we? I just remember thinking oh neat and buying a bunch of
         | books.
        
         | boringg wrote:
         | I imagine he's pretty burnt out of running the day to day. Time
         | for something new after 2 decades. Love or hate Amazon it has
         | been a force on the planet.
        
           | ehsankia wrote:
           | Absolutely. I could see him shifting more in the Gates or
           | Musk kinda life, funding more fun projects or philanthropies.
           | Not gonna lie running Amazon after 20 decades probably isn't
           | as fun as running an aerospace company or other pet projects.
           | He probably has lots of ideas he wouldn't mind throwing money
           | at and investing in.
        
         | dang wrote:
         | We've changed the URL to that from
         | https://ir.aboutamazon.com/news-release/news-release-
         | details.... Thanks!
        
         | almost_usual wrote:
         | All of that and he's probably exiting because he's jealous of
         | Musks' success.
        
       | [deleted]
        
       | rainhacker wrote:
       | I feel it can be an uncertain transition when a
       | founder/entrepreneur steps down, and an employee of the company
       | takes the place. Looking forward to how Amazon will evolve under
       | the new leadership.
        
       | astrojams wrote:
       | I worked for AWS for a few years under Andy. He's a good pick for
       | CEO of that company.
        
         | jgalt212 wrote:
         | without Andy (and AWS), I'd posit that Jeff would just be
         | another regular old billionaire who'd own a sports team, but
         | otherwise folks would not know much about.
        
           | cosmodisk wrote:
           | Ask outside tech bubble and 9/10 never even heard of AWS,even
           | though half of the things they use run on it. The retail
           | front-end is the PR, while AWS is a magic money tree.
        
             | Slump wrote:
             | I mostly agree but I also think AWS is probably more in the
             | public consciousness than most people would think (in the
             | US anyway). They have TV advertisement slots with NFL for
             | crying out loud. That said, most people probably don't
             | actually know what it is, just that they've heard of it.
             | 
             | As "cloud" and "AI" become more and more accepted generic
             | terms for technology to the public and I think AWS may even
             | over take the PR position.
        
               | cosmodisk wrote:
               | Fair point,I was commenting from European point of
               | view,where tech companies are often invisible,apart from
               | maybe Google or Apple with their ads plastered all over
               | the place.I reckon an average American is more likely to
               | tell what Oracle or AWS is just purely because of the
               | amount of ads they've been exposed to, compared to an
               | average European
        
           | edanm wrote:
           | I'm pretty sure you're wrong.
           | 
           | Most people have no idea what AWS is, but know what Amazon
           | the consumer business is.
           | 
           | AWS is only well known among tech circles.
        
             | karmasimida wrote:
             | > Most people have no idea what AWS is
             | 
             | Actually no. Most people I know even not in Tech, know
             | Amazon has this 'cloud' business. Whether they know it is
             | called AWS or not, is different.
        
             | Axsuul wrote:
             | I think OP was alluding to the cash cow that AWS has
             | become.
        
             | rileyphone wrote:
             | AWS has been buying a zillion ads in NFL games, not
             | entirely sure why but it's hard to ignore.
        
             | mywittyname wrote:
             | I kind of agree. But without AWS, Amazon could never have
             | become the Amazon that we know today. AWS brings in the
             | vast majority of the profits (sometimes >100%) for Amazon,
             | despite being a modest proportion of revenue (~10%).
             | 
             | This is what generates the funding necessary for Amazon to
             | do the crazy things that make Amazon amazing. Amazon - AWS
             | = digital Walmart. Big and profitable, but not Amazon.
        
             | dimator wrote:
             | I think gp means that bezos would not be a mega billionaire
             | without aws. He would be like any other nameless CEO in the
             | public's knowledge.
        
             | bryanrasmussen wrote:
             | without AWS would Amazon have been able to dominate?
        
             | paxys wrote:
             | While regular consumers may not know what AWS is, Amazon's
             | core business was able to sustain losses for 10+ years only
             | because of profits coming from there.
        
         | randomsearch wrote:
         | I see the future of Amazon as ~ 100% AWS. Do you think this
         | will change that outcome?
        
           | tinyhouse wrote:
           | How did you get to that conclusion?
        
             | RC_ITR wrote:
             | Spending too much time around other developers.
             | 
             | In the current environment, E-commerce is a less
             | interesting space for startup founders vs. cloud SW. This
             | led parent commenter to assume the cloud is more important
             | than E-commerce.
             | 
             | This is a fallacy, of course, since E-commerce is probably
             | the largest / most important market on the internet, it
             | just doesn't FEEL that way b/c Amazon has an unprecedented
             | control over nearly the entire thing.
        
               | treis wrote:
               | AWS has 40 billion in revenue, 12 billion in profit and
               | is growing 30% YoY. It's got great profit margins, huge
               | lock in, and is a natural monopoly. Not sure how much it
               | would be worth on the open market, but wouldn't surprise
               | me that it's 50%+ of Amazon's market cap.
        
           | paxys wrote:
           | I'd say AWS + first-party products and services (Prime Video,
           | Echo, Kindle, Grocery delivery). I can definitely see their
           | pure retail business take more and more of a back seat as
           | time goes on.
        
             | treis wrote:
             | Could even see it breaking up at some point. Retail,
             | Consumer Tech, and AWS. There's no real tie between AWS and
             | the rest of Amazon at this point. In fact, it might be a
             | liability as competitors of Amazon retail & Consumer tech
             | don't want to use AWS.
        
         | DoctorNick wrote:
         | Will he stop immiserating the warehouse workers that work for
         | them?
        
           | missedthecue wrote:
           | a living wage (as defined by the internet's favorite vermont
           | politician) is immiserating?
        
       | dr-detroit wrote:
       | Hes going to buy Mar A Lago and urinate on all the linens
       | screencap this post
        
       | ww520 wrote:
       | Wow. I still remember when Amazon started as an online bookstore
       | selling books and people kind of laughed at the idea, and the
       | time Amazon kept losing money and refused to post an earning and
       | people got mad. Amazing long game.
        
         | jl2718 wrote:
         | Interestingly, it seemed at the time that books were just about
         | the least exciting things being sold on the Internet, and the
         | shipping costs looked fatal to the business. You could buy just
         | about anything, and everybody was going out of business trying
         | to compete on big ticket items like electronics and movies and
         | games and beanie babies. Not much competition on books online
         | (anybody remember the "Duwamish book store demo" from
         | Microsoft?). It seems to me that he looked way out and thought
         | about how things would be done 20 years hence, regardless of
         | what made sense at the time, and chose to start on the piece of
         | that future with the weakest competition.
        
           | adkadskhj wrote:
           | By his words[1] it was because books had a large possible
           | inventory, allowing him to build a store larger than any one
           | physical store could manage.
           | 
           | Though i imagine a lot of reasons justified books.
           | 
           | [1]: https://www.youtube.com/watch?v=rWRbTnE1PEM
        
           | PaulDavisThe1st wrote:
           | There was competition. Bookstacks.com had been in business
           | with a telnet-only interface for more than a year before
           | Amazon.
           | 
           | As noted by others, the shipping cost-to-item-average-cost
           | ratio is precisely why Jeff chose books to start with. But
           | yes, he also looked way out (even if he couldn't see as
           | clearly as some people seem to think he could).
        
           | orev wrote:
           | Shipping books was/is one of the cheapest things to ship, as
           | they need minimal packaging, and the USPS offers a special
           | media mail rate. This allowed him to work out all the
           | logistics behind the scenes, and then make incremental
           | improvements to handle other products.
        
         | [deleted]
        
         | zhdc1 wrote:
         | I was a (young) kid when I overheard a news report making fun
         | of an internet bookstore calling itself Amazon.
         | 
         | It's amazing what he's been able to do. Good for him.
        
       | fugazithehaxoar wrote:
       | $15 minimum wage is not something to be proud of. That's just
       | over $30k a year. If you know someone that makes that little, you
       | know how personally unsustainable that level of income is.
        
       | ignoramous wrote:
       | > _This journey began some 27 years ago. Amazon was only an idea,
       | and it had no name._
       | 
       | Jeff's pitch at the time (1997); so on point, so precise:
       | https://www.youtube.com/watch?v=rWRbTnE1PEM
       | 
       | > _The question I was asked most frequently at that time was,
       | "What's the internet?" Blessedly, I haven't had to explain that
       | in a long while._
       | 
       | Here's Jeff explaining the Internet (at a TED talk):
       | https://www.youtube.com/watch?v=vMKNUylmanQ
       | 
       | > _Invention. Invention is the root of our success. We've done
       | crazy things together, and then made them normal... If you get it
       | right, a few years after a surprising invention, the new thing
       | has become normal. People yawn. And that yawn is the greatest
       | compliment an inventor can receive._
       | 
       | Jeff speaking about innovation, invention (based on first
       | principles), making data-driven decisions (and also when to not
       | trust data), learned helplessness at Stanford (2005):
       | https://www.youtube.com/watch?v=WhnDvvNS8zQ
       | 
       | > _When times have been good, you've been humble._
       | 
       | Heh. Reminds me of this 2008 lecture where Jeff is selling AWS to
       | startup school students:
       | https://www.youtube.com/watch?v=6nKfFHuouzA Classic.
       | 
       | > _Amazon couldn't be better positioned for the future. We are
       | firing on all cylinders, just as the world needs us to._
       | 
       | Not sure about that last part, Jeff.
       | 
       | So long, and thanks for all the fish.
        
         | draw_down wrote:
         | Good grief.
        
         | techlatest_net wrote:
         | And here is the video from 1999 [1] showing his obsession with
         | customer which is why customer support is in the DNA of Amazon
         | 
         | 1. https://www.youtube.com/watch?v=vxwjzVW7z5o
        
           | afavour wrote:
           | I'd argue that the customer experience of Amazon has declined
           | dramatically in the last few years. Maybe there should be
           | more internal viewings of that video.
        
             | ValentineC wrote:
             | I agree. Amazon's upper management should really do a
             | mystery shopping exercise themselves to see how
             | dysfunctional their (both Amazon.com's and AWS's) support
             | has become.
        
             | Scoundreller wrote:
             | Might be hard to change anything when you have a core
             | metric that looks like this:
             | 
             | https://www.google.ca/search?q=amazon&tbm=fin
        
               | judge2020 wrote:
               | Link is broken.
        
           | ACow_Adonis wrote:
           | Do people do any analysis anymore or do they just repeat
           | memes? i.e. "we put the customer first".
           | 
           | For reference, I'm someone who hadn't used amazon (i'm in
           | Australia, and I've just had no need). These holidays was my
           | first real experience with the amazon brand and the amazon
           | website.
           | 
           | What I saw was an incredibly user hostile site: reviews
           | mashed together from all over the world, and you can't even
           | be sure whether they're reviewing the right product or the
           | seller. Search that doesn't work and you're never really sure
           | what you're getting and from whom. I was searching for
           | keyboard trays and it quickly became apparent various
           | products were all the same but just re-labelled cheap chinese
           | output.
           | 
           | When I went to check out, i had at least 3 dark patterns
           | encountered where Amazon was directly trying to screw me:
           | trying to trick me to sign up for prime, promising free
           | shipping on the click but then default you out of it when you
           | check out until you go searching for it, and continually
           | spamming me with offers for whatever their streaming service
           | is.
           | 
           | They weren't "customer first", they were actively customer
           | hostile. I don't understand how this keeps getting repeated,
           | unless their tech side is completely different from their
           | consumer side...
        
           | victor106 wrote:
           | That video is pure gold. Lots of lessons you can use even
           | today for any business.
        
           | ciupicri wrote:
           | Amazon's customer support is mediocre at best. I tried to buy
           | something from them and the card transaction failed because I
           | had some protections in place. Instead of them trying again,
           | they asked for all kinds of documents to prove the ownership.
           | I sent them a receipt from a local store, but it wasn't good
           | enough for them. I guess they don't want my money :-)
        
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