[HN Gopher] Analysis: Robinhood protected from lawsuits by user ...
       ___________________________________________________________________
        
       Analysis: Robinhood protected from lawsuits by user agreement,
       Congress
        
       Author : 1cvmask
       Score  : 162 points
       Date   : 2021-01-30 17:45 UTC (5 hours ago)
        
 (HTM) web link (www.reuters.com)
 (TXT) w3m dump (www.reuters.com)
        
       | abotsis wrote:
       | Why? Surely them blocking buys for any individual (or even small
       | group of them) is within their rights per their customer
       | agreement. But blocking them en masse is market manipulation, and
       | their tos isn't going to protect them from that.
        
         | austhrow743 wrote:
         | Market manipulation requires intent to artificially change the
         | stock price. It isn't everything that changes the stock price
         | otherwise any large organisation or person with clout would be
         | constantly market manipulating all day long.
        
           | peterthehacker wrote:
           | The argument that Reddit/WSB users manipulated the market is
           | a more difficult one to make vs. the argument that RH
           | manipulated the market when they restricted their users to
           | only sell GME. If they stopped both buying and selling then
           | GME would not have dropped the way it did.
           | 
           | RH CEO's denial said they made the move to protect the firm
           | and their customers, but blocking buying and selling would've
           | given them the protections without the risk of causing a
           | change in the price. So it's hard to believe that RH's intent
           | was anything but pushing the price of GME down to cover their
           | customer's short position.
        
             | austhrow743 wrote:
             | That reddit/wsb didn't market manipulate is in no way an
             | argument for robin hood having market manipulated.
             | 
             | Again, it's fine to do things that cause stock prices to
             | move. That robin hood could have reduced their
             | functionality further in order to affect the stock price
             | less is not relevant. If they have some duty to go out of
             | their way to minimise their impact on stock prices, its
             | above and beyond regular market manipulation.
        
               | abotsis wrote:
               | So when they reopened limited trading and prevented
               | people who already had positions from acquiring more, how
               | did that help their case that it was done because of
               | their obligations to their clearing house? If they said
               | "ok, everyone can purchase 5 additional shares" it'd be
               | one thing. But they said "nobody can acquire to own more
               | than 5 shares". Some of those shares people owned were
               | already settled....
        
         | 542458 wrote:
         | My understanding is just because something meets the layman
         | definition of, say, "market manipulation" doesn't mean it meets
         | the legal definition of that. This also applies to things like
         | recklessness - the legal definition and the layman definition
         | are different.
         | 
         | Furthermore, AFAIK it's not that something like "market
         | manipulation" is illegal - it's usually more complex than that,
         | and might only be illegal under circumstances XYZ.
         | 
         | It's tempting to read laws as if they're written in plain
         | English, but it's really more like a specialized dialect where
         | words and phrases have different (and often complex) meanings.
        
       | Cambro320 wrote:
       | SEC regulations will override any user agreement where Robinhood
       | is required to provide fair trade execution services
        
         | alacombe wrote:
         | There is obviously no political will to go after them.
        
       | dmw_ng wrote:
       | These complaints need to reframed in terms of the sellers of the
       | extremely underpriced call options that triggered the insane
       | volatility in the first place. There are only a tiny number of
       | companies responsible, possibly as few as one
       | 
       | Robin hood users certainly weren't clicking around a UI buying
       | stocks fast enough to cause the incredible moves witnessed, that
       | could only be the action of the option market makers attempting
       | to hedge options they'd sold to those users with a notional value
       | vastly exceeding available liquidity
        
       | awillen wrote:
       | Why can't non-Robinhood holders of GME sue Robinhood, though? If
       | you can prove that RH's actions drove the stock down, then aren't
       | they the victims (and also not bound by the user agreement)?
        
         | gruez wrote:
         | >If you can prove that RH's actions drove the stock down
         | 
         | That'd at best, prove harm, which is a necessary _but not
         | sufficient_ condition for a successful lawsuit. You 'd also
         | need to prove wrongdoing, which is hard because they seemed to
         | have acted so they can fulfill their deposit requirements.
        
           | awillen wrote:
           | Assuming that's true - the big issue is that Vlad said very
           | clearly that they did not have a liquidity problem. You can't
           | say that you're restricting deposits because the
           | clearinghouses require you to put up more cash then
           | immediately follow that by saying you have plenty of cash.
        
         | nceqs3 wrote:
         | Everything is securities fraud - Matt Levine
        
           | alacombe wrote:
           | > Everything is securities fraud, _as long as there is
           | political will to prosecute_
           | 
           | FTFY
        
       | jedberg wrote:
       | I'm not sure why this article talks about reddit at all. I'm not
       | aware of anyone suing reddit or even considering it (unless the
       | hedge funds plan to do so?).
       | 
       | It seems like they just wanted an excuse to write an article
       | about Section 230, or had already written it when it was a big
       | topic earlier in the month and wanted to use what they wrote
       | elsewhere. :)
        
         | dang wrote:
         | Ok, we've deredditized (unreddited?) the title above. Good
         | catch.
        
           | [deleted]
        
       | tempsy wrote:
       | The fact that they've not only limited trading in GME but low
       | volatility name like Starbucks to 1 share is ridiculous. If the
       | only outcome out of this is collective realization about issues
       | with Section 230 or forced arbitration that is a positive whether
       | this class action becomes anything or not.
        
         | hundreddaysoff wrote:
         | A second collective realization I'd like to see is that the SEC
         | is still using the same faulty Value-at-Risk model they were
         | using before the 2008 crash to estimate clearing funds. They
         | should probably not use this model to do this any more.
         | 
         | See https://www.sec.gov/rules/sro/nscc-an/2018/34-82631.pdf and
         | explanation at
         | https://twitter.com/MKM_Abdul/status/1355310540235579395
        
       | lucasyvas wrote:
       | Can anyone with Robinhood confirm what kind of agreement this is?
       | Is it just a EULA? Obviously IANAL, but I cannot see how such
       | agreements are legally binding if they don't even require a
       | signature.
       | 
       | In a theoretical world where I had to sign a EULA, I'd never sign
       | any of them and I imagine most people wouldn't either.
        
         | tzs wrote:
         | If it were Robinhood suing users users over their terms or user
         | agreement, then arguing that there is no contract might be a
         | good defense.
         | 
         | This is the other way around. It is the users suing Robinhood
         | claiming that Robinhood violated the contract by not making the
         | trades. If the users established that there is no contract,
         | they would destroy the foundations of their own case.
        
       | andrewflnr wrote:
       | Who is trying to sue Reddit for this? Bringing them up just
       | sounds like building a case for repealing Section 230 of the
       | DMCA, which would be a disaster but nevertheless seems to have
       | bipartisan support.
        
         | lucasyvas wrote:
         | I'm all for it at this point - it will push to decentralized
         | infrastructure, which the Internet was meant to be in the first
         | place.
        
           | scsilver wrote:
           | Decentralized infrastructure with equal access is the
           | solution to avoiding legislation here, people should be able
           | to access the public forum and markets and companies should
           | have the right to not associate with individuals not
           | protected by human rights laws. Technology can solve this,
           | and we are seeing money being spent towards this
           | decentralization flooding towards building it just in 2021
           | alone. Interesting to see how a battery of solar houses +
           | starlink + a drone port could allow decentralized communes to
           | start popping up.
        
           | andrewflnr wrote:
           | I think this will not go the way you want it to. Powerful
           | interests will certainly portray decentralized communication
           | tools as refuges of terrorists and child predators. They may
           | even succeed in passing legislation that targets them. It
           | will be easier if they're riding high on the momentum of
           | successfully "striking at bad actors, forcing them to flee to
           | other platforms" by repealing 230. "All for it" is a good
           | zinger, but a bad plan.
        
         | mancerayder wrote:
         | I have mixed feelings about this. On the one hand, I'm upset
         | that centralized control led to big tech being able to so
         | easily squash ideological competition (Parler and NY Post, and
         | I am no ally of these, as well as stuff on the left and many
         | individuals), and I want to see some sort of government whip-
         | cracking. On the other hand, if they repeal 230 and everyone is
         | afraid of lawsuits, then you'll see comments disappear
         | everywhere, content disappear everywhere, freedom to publish
         | diminish, and not platforms but content itself be centralized
         | to that which is 'approved.'
        
           | andrewflnr wrote:
           | That doesn't actually sound mixed w.r.t section 230, more
           | like a very clear statement that a different solution is
           | needed.
        
       | tengbretson wrote:
       | I checked the Robinhood tos and it looks like they have a forced
       | arbitration clause anyway. I'm not sure why the class action
       | efforts thought they could get anywhere.
       | 
       | That said, I'm pretty sure you could make Robinhood fold if the
       | users all bombed them with arbitration filings.
        
       | azinman2 wrote:
       | They may be protected from lawsuits, but they won't be protected
       | from the loss of users. I predict a sizable exodus of the
       | platform.
        
         | tommoor wrote:
         | They were gaining _millions_ of new users a day this week. I'd
         | highly doubt the number of people closing accounts will be
         | greater than this.
        
       | 9985479945_ wrote:
       | This makes sense. Financial terrorism cannot be tolerated
        
         | Daho0n wrote:
         | But it is on wall street every weekday.
        
       | relaunched wrote:
       | Robinhood would be liable for any margin accounts that were
       | unable to settle their balances by the end of the allotted term.
       | It's very reasonable that they restricted trades based on their
       | liability.
       | 
       | Did it have the deleterious affect of negatively impacting anyone
       | long on the stock, probably. But, was that the primary rationale?
       | It'll have to come out in discovery.
        
       | why_Mr_Anderson wrote:
       | In Europe, mandatory arbitration are usually unlawful. _European
       | Union Council Directive 93 /13 on Unfair Terms in Consumer
       | Contracts creates a rebuttable presumption that pre-dispute
       | arbitration clauses in consumer contracts are invalid. The reason
       | is the unequal bargaining power between the contracting parties
       | in consumer contracts._
        
         | LatteLazy wrote:
         | I don't necessarily support forced arbitration but... I would
         | rather not pay the court fees because a bunch of people are
         | upset their broker didn't accept their orders and want to waste
         | the courts time over it.
        
       | elliekelly wrote:
       | I am cautiously optimistic that this issue (which seems to have
       | drawn "outrage" from both sides of the political spectrum) will
       | spur some change with respect to contracts of adhesion that force
       | arbitration and prohibit class action suits. It's nearly
       | impossible to hold a corporation accountable for wide-spread
       | anticonsumer behavior in any meaningful way so long as they can
       | tuck those two paragraphs into a massive contract most people
       | don't read and even fewer will understand.
        
         | caseysoftware wrote:
         | On the arbitration front, check out the situation with
         | IndieGoGo and now Patreon. A large number of people acting in
         | concert can fight back against them without going to a class
         | action lawsuit (which are banned anyway). A few years back, the
         | MO for companies was to require arbitration, not participate,
         | and then let it linger forever. California changed the law
         | recently (2019?) where if the company doesn't respond, they
         | "lose" according to JAMS rules.
         | 
         | * I participated in the IndieGoGo arbitration process. Our fee
         | was $250 while theirs was uncapped with most (public) estimates
         | being in the $10-12k range. With a few hundred people, it
         | starts turning into real money for them.
        
           | andrewflnr wrote:
           | > where if the company doesn't respond, they "lose"
           | 
           | Ah, that sounds like something that should go nation-wide.
        
       | kleton wrote:
       | Robinhood's vulnerability is their forced arbitration clause in
       | the ToS. Similar to Doordash:
       | https://www.vox.com/2020/2/12/21133486/doordash-workers-10-m...
        
         | jcranmer wrote:
         | If I read Robinhood's ToS correctly, you agree to not arbitrate
         | any claim you bring up in a class action lawsuit.
        
           | Natsu wrote:
           | Who is "you" here? The lead plaintiff is the only one taking
           | it to court and everyone else has the option to opt out if
           | they so desire.
        
           | protomyth wrote:
           | That's actually the problem. Each separate arbitration costs
           | them a bunch of cash. If you run a startup in CA, you might
           | want to look at this language because it could get you in
           | trouble. A class action would probably be cheaper.
        
             | tgsovlerkhgsel wrote:
             | And if there is something their current user base is good
             | at, it's coordinated mass action.
             | 
             | So if this is possible, I expect _tens of thousands_ of
             | arbitration cases to be filed by Monday.
        
       | pfortuny wrote:
       | This is not a "user-based" restriction (which I guess is what the
       | law intended to mean) but a wholesale restriction without _per-
       | customer_ reasoning, without notice and without equivalent
       | counterpart (they did not block selling)... At least it is worth
       | looking into.
        
       | gutino wrote:
       | You can not overwrite a law by making anybody signup user
       | agreement. This was clearly a stock manipulation played in our
       | faces, no need o prove anything. Only left is to see if the
       | justice exist in EEUU.
        
         | jerry80 wrote:
         | Yes, and the manipulation doesn't only affect Robinhood
         | customers.
        
       | dancemethis wrote:
       | This headline writing pattern is goshdarn atrocious.
        
       | stevespang wrote:
       | One strategy that 1st year law students are all aware of:
       | 
       | ANY contract that is one sided, where ALL participants are not
       | allowed to participate in negotiating the contract - - and
       | especially without all sides being represented by an attorney - -
       | are known as UNCONSCIONABLE, and prone to be set aside in court.
       | (without good conscious, or predatory).
       | 
       | All these High Tech TOS's meet that standard of UNCONSCIONABLE
        
       | ericmay wrote:
       | Robinhood won't go out of business because of lawsuits, it'll be
       | an exodus of users.
       | 
       | Even if they just weren't prepared and everything they did was
       | legitimately the right thing to do, that ship has sailed. I know
       | people I didn't even know had a Robinhood account ask me if I was
       | shutting my account down too.
       | 
       | This will be fascinating to watch. Can the repair the brand
       | damage? I'm skeptical.
       | 
       | Is there any similar scenario that has occurred at another
       | brokerage firm in the past that might leave clues to examine to
       | understand potential user actions here?
        
         | kleton wrote:
         | Each FINRA arbitration case would be expected to cost the
         | company up to 10,000 in fees. If anywhere near the 100,000
         | users who left negative reviews on the Google Play store for
         | the app file an arbitration and pay the filing fee, Robinhood
         | will absolutely go bankrupt.
         | 
         | If you are/were a Robinhood user:
         | https://www.finra.org/arbitration-mediation/initiate-arbitra...
        
           | btown wrote:
           | For what it's worth, arbitration filing fees can be
           | calculated at https://tools.finra.org/arbitration_calculator/
           | - they seem to start at $50 for specified damages, and $1575
           | for unspecified damages. (Obligatory: not a lawyer, not at
           | all recommending that anyone do this without consulting one.)
        
           | notyourwork wrote:
           | Submitting a negative review is a lot less effort than
           | dealing with a court case. I think it's unlikely a small
           | percentage of 100,000 will pursue.
        
             | User23 wrote:
             | You're talking about people who banded together to drive up
             | share prices. They've already demonstrated an ability and
             | willingness to coordinate.
        
               | hutzlibu wrote:
               | But they are probably still not the majority of its
               | users. Anyway, Robinhood is likely dead in the long run.
        
             | katbyte wrote:
             | If 1% do that's 1,000,000...
        
               | TylerE wrote:
               | That's a whole 6 hours of profit. They're at almost $1
               | bill in annual revenue for 2020.
        
             | o-__-o wrote:
             | >court case
             | 
             | I thought it is arbitration (which is less effort than a
             | court case)
        
             | m463 wrote:
             | But remember the arbitration problem that doordash faced
             | when a law firm created an easy-to-arbitrate system for
             | workers?
             | 
             | just do a web search for "arbitration backfired"
             | 
             | you'll find this and other interesting cases :)
        
           | User23 wrote:
           | And under California law consumers cannot be forced to bear
           | those costs.
        
             | Mountain_Skies wrote:
             | IIRC, customers still have to pay the filing fee, but
             | beyond that, the costs are on the company.
        
           | adolph wrote:
           | Some previous (flagged) discussion about the Patreon mass
           | arbitration story.
           | 
           | https://news.ycombinator.com/item?id=24016732
        
           | malwarebytess wrote:
           | I think there's a very good chance the reviews were not
           | organic, but instead automated.
        
             | mrep wrote:
             | I highly doubt that. I filed a 1 star review and it
             | literally only took like 30 seconds as you don't have to
             | write anything to rate it.
        
             | toomuchtodo wrote:
             | You can automate arbitration filings for users just as
             | easily. Can't wipe away 100k arbitration requests as easily
             | as the same amount of negative reviews.
             | 
             | I'd even contribute financially to have such an app built,
             | because if FINRA and the SEC won't act (no surprise!),
             | citizens can and should.
        
             | mdoms wrote:
             | Got any evidence for that?
        
               | alasdair_ wrote:
               | Some circumstantial evidence would be the apple app
               | scores not having the same magnitude of response.
        
             | midasz wrote:
             | Highly doubt that, and wonder why you'd even think that -
             | it's a pretty big movement with vocal users, submitting a
             | review because you got scammed (which is what happened) is
             | a very low threshold.
        
         | lettergram wrote:
         | Within 2 hours of this happening I personally know of at least
         | $2m leaving robinhood accounts. Everyone (and I mean literally
         | everyone) I know that used robinhood are closing their
         | accounts.
        
           | drexlspivey wrote:
           | Where are they moving to?
        
         | boatsie wrote:
         | I seriously doubt it will be even a blip on their radar. In
         | fact, I think this will be their "no such thing as bad
         | publicity" moment and they will have massive growth. People
         | have short memories (no pun intended) and the switching costs
         | are also nontrivial.
        
           | csmiller wrote:
           | What are the switching costs? Seems fairly trivial to move
           | assets between brokerages.
        
             | elliekelly wrote:
             | RH charges $75 to transfer holdings to a different broker.
             | If you have a big account that's probably worthwhile but I
             | get the impression a lot of RH customers are small-time
             | people who are just dabbling in the stock market for fun.
             | If your account only holds $500-1000 of securities a $75
             | fee is pretty steep.
        
               | mrep wrote:
               | Or you know, just don't open any new positions there and
               | transfer your funds back to your account once you have
               | closed the rest like I did. Then you have nothing there,
               | can deactivate your account and just open an account at
               | another place.
        
             | franklampard wrote:
             | Effectively $0. Outbound costs $75 at Robinhood. If you are
             | moving more than a few hundred dollars, the new broker will
             | reimburse the it.
        
         | chrischen wrote:
         | They did shoot up in the app store _during_ this negative
         | publicity. It could be that a vocal minority _just don't
         | matter_.
        
           | thinkingemote wrote:
           | They shot up earlier in the week of the publicity because it
           | wasn't negative right then and they were the business of
           | choice for the user of wsb. All meme stocks were being bought
           | using this.
           | 
           | On Thursday and Friday was when the publicity turned
           | negative.
        
         | belorn wrote:
         | My bet is that this will be lasting to the point where
         | Robinhood will need to change name. Out of the things people
         | are a bit careful with and want full control of, their own
         | money is distinctly one of those. The Robinhood story as it
         | being describe include both forced sales, as well as not being
         | allowed to user their money to buy stocks. Both seems pretty
         | scary to would be new customers as well as existing ones.
        
         | jsonne wrote:
         | Robinhood canceled my GME calls orders at 1am and sent a
         | message confirming that _I_ canceled them (I didn 't). Doesn't
         | matter if they're technically in their rights or not the trust
         | is shattered and I'm closing my account. Everyone else even in
         | IRL spaces agrees with the sentiment. Anecdotally my barista at
         | my local coffee spot told me to move to Webull or another
         | platform so the sentiment seems to be widespread.
        
           | the-dude wrote:
           | Isn't the saying that if your taxidriver or shoeshiner starts
           | talking about the stock market, it is time to get out?
           | 
           | Do we need to add barista's to the list?
        
         | thinkingemote wrote:
         | freetrade in the UK might be worth looking at for an example of
         | a business trying to repair their brand.
         | 
         | They basically said they were deeply sorry, didn't try to cover
         | up and blamed their bank and clearinghouse.
        
         | ummonk wrote:
         | Their messaging around this has been a total self-own. I don't
         | know whether they're trying to protect their relationship with
         | the DTCC or something else, but Vlad's lack of clarity
         | understandably makes most people blame RobinHood.
        
           | boatsie wrote:
           | I don't know Vlad's background but is it possible he doesn't
           | understand the exact details?
        
             | ergocoder wrote:
             | Claiming the CEO doesn't know how their own company works
             | doesn't really help.
        
         | [deleted]
        
         | headmelted wrote:
         | Even without the user exodus I'd think there's cause for
         | concern regardless.
         | 
         | They've said their financial position is stable, yet they're
         | stopping trades because of the volume moving through their
         | clearance system (if I've understood what Vlad was saying to
         | Bloomberg correctly, they no longer use an external clearing
         | house).
         | 
         | If it walks like a duck, and it quacks like a duck, then it's
         | probably a duck. And it's probably good that it's walking as it
         | doesn't sound like there's a whole lot of liquidity left to
         | swim in.
         | 
         | I worry about this for other massive firms, even leaving the
         | current circus aside. As unlikely as it might seem, what
         | happens if a Schwab or a Fidelity or a Vanguard gets into
         | trouble from some as-yet-unseen event?
        
           | throwaheyy wrote:
           | I don't think so. Their settlement collateral deposited with
           | the clearing house is unrelated to their own profit, loss or
           | debt. It's to cover customer trades in the event of a
           | customer defaulting on settlement.
           | 
           | The collateral can be thought of as more like "server
           | capacity". Their customers' demand for usage of the
           | collateral exceeded what was available and they had to reject
           | new trades with, continuing the analogy, an HTTP 429. That
           | doesn't mean that they're suddenly insolvent.
        
             | headmelted wrote:
             | I agree this isn't about Robinhood's solvency, but it also
             | means they're essentially unable to execute trades in a way
             | that's consistent with a free market.
             | 
             | Their business requires them to perform this function, and
             | if they can't do that because they've run out of their own
             | money with which to underwrite these trades until
             | settlement, then that's very much a crisis of liquidity
             | however you slice it (which you can't because, you know,
             | liquid. Badum-tisch).
        
         | hehehaha wrote:
         | To be honest, people will eventually return. RH is the cost
         | leader by a wide margin and its very unique to its business
         | model via data arrangement with Citadel. In aggregate, total
         | savings they pass down to retail traders is in the billions.
         | With options trading at all time high, savings for 2020 was
         | likely in tens of billions.
         | 
         | Edit: upon looking at some aggregate data via OCC, appears I
         | overestimated savings.
        
           | koolba wrote:
           | Don't Fidelity, E*TRADE, Ameritrade, and just about it
           | everyone else have zero commission trades now?
        
             | TuringNYC wrote:
             | Not on options
        
               | alasdair_ wrote:
               | While technically true, I wonder if people care much
               | about a $1 fee on an entire contract (100 shares).
        
               | ll931110 wrote:
               | The fee can still be very significant, especially once
               | you engage into complex options strategy (e.g. call
               | spread / put spread / iron condor). That tends to trade
               | in significantly larger quantity (e.g. you can have a 50x
               | call spread), in which the fee is now $100 ($50 for
               | buying a call and $50 for selling another call).
        
               | jb1991 wrote:
               | Most of the time you'd be trading more than one contract,
               | though. Say you want bet on cheap out of the money
               | options, you could easily see a commission of $10 - $50
               | on a single trade if you buy up a bunch of them.
        
               | koolba wrote:
               | I guess if you're buying lottery tickets at $.01-$.02 per
               | contract it's be a 50-100% change in costs.
        
           | goatinaboat wrote:
           | _RH is the cost leader by a wide margin and its very unique
           | to its business model via data arrangement with Citadel_
           | 
           | It's free right up until the point they decide to charge you
           | 100% of your money.
        
           | alasdair_ wrote:
           | Almost every single broker offers commission-free trading
           | now.
           | 
           | And some of them (Fidelity, Vanguard etc.) didn't pull
           | trading when it got volatile. They also have far more stable
           | platforms.
        
             | DLay wrote:
             | I think it's also important to mention that Robinhood also
             | has the most brain dead simple UI out of all the trading
             | platforms I've seen.
             | 
             | The brokers you've listed have more complicated user
             | interfaces than the casual trader would care to learn
             | about. Fidelity and Vanguard also probably care way more
             | about their reputations than to gamify their platform like
             | RH does.
        
           | endisneigh wrote:
           | I don't use Robinhood so forgive my ignorance, but what
           | savings are you referring to?
        
             | didibus wrote:
             | That trading stocks on it and all of its features are free,
             | no fees and no commission.
        
               | Tenoke wrote:
               | You are still getting a hidden fee on most transactions
               | due to the sold order flow. Rh itself earns 17 cents per
               | 100 shares and 58 cents for options. The loss for the
               | user is certainly much higher though and as the cost is
               | hidden they likely make more trades.
               | 
               | https://www.google.com/amp/s/www.cnbc.com/amp/2020/08/13/
               | how...
        
           | iaabtpbtpnn wrote:
           | What costs are they leading in? Stock, ETF, and mutual fund
           | trades cost nothing on all the major platforms. (Maybe not
           | options, but most people shouldn't be trading options, as
           | they all just learned.)
        
         | skizm wrote:
         | They would have gone out of business if they did not restrict
         | trading and GME went back down to the 20-40 USD range though.
        
           | oneeyedpigeon wrote:
           | Would they have gone out of business if they had suspended
           | _trading_ as opposed to suspending just _buying_?
        
             | skizm wrote:
             | Selling helps them cover all the loans they gave out to
             | pretend that buying / selling stocks is instant (and
             | depositing money). The clearing house they use dramatically
             | increased the collateral needed due to market volatility
             | and they basically did not have the cash. They literally
             | had to go raise another billion dollars in funding over
             | night to cover costs.
        
         | ffggvv wrote:
         | there isn't going to be an exodus.. just a whiny minority
         | complaining they cant bankrupt themselves
        
           | dang wrote:
           | Please stop posting flamebait and/or unsubstantive comments
           | to HN. You've done it repeatedly and we ban that sort of
           | account.
           | 
           | https://news.ycombinator.com/newsguidelines.html
        
         | vertis wrote:
         | I don't have a Robinhood account, and I'm not involved in the
         | GME/WSB stuff, but I would think twice about opening a
         | Robinhood account now.
         | 
         | Indeed, it's been educational about which brokers are using
         | other clearing houses (sorry if I get the terminology wrong),
         | and which are direct.
         | 
         | But then badly behaved businesses like Godaddy don't seem to
         | suffer or go out of business, so I suspect Robinhood won't have
         | too many long term problems.
        
           | bena wrote:
           | I've seen people who _opened_ RobinHood accounts after all of
           | this debacle with the forced selling of shares, etc.
        
           | gruez wrote:
           | >Indeed, it's been educational about which brokers are using
           | other clearing houses (sorry if I get the terminology wrong),
           | and which are direct.
           | 
           | Wait what? Is there a list somewhere? AFAIK interactive
           | brokers (which doesn't engage in PFOF) also shut down
           | trading.
        
             | beezle wrote:
             | Re IB: if you are a "Pro" account generally not. If you are
             | a "Lite" account, yes they get paid for order flow.
             | 
             | As to the other point, I belive the issue was in
             | settlement, not clearing, ie with DTCC collateral reqs.
        
             | [deleted]
        
             | vertis wrote:
             | Yes, this[1] was the one that I found when searching. It
             | shows that Robinhood is it's own, but as we know they route
             | to Citadel.
             | 
             | A bunch of others had a problem when Apex Holdings told
             | them to restrict trading (or something along those lines).
             | 
             | [1]: https://investorjunkie.com/stock-brokers/broker-
             | clearing-fir...
        
               | Daho0n wrote:
               | How come it works from all the way over here in
               | Scandinavia? No problems with GME while RH was shutting
               | it down.
               | 
               | Also, Robin Hood - the irony. They are clearly for the
               | rich against the poor. More like the sheriff of
               | nottingham!
        
               | capableweb wrote:
               | I'm also in a European country and using my national bank
               | for trading. In the end, my bank is using JP Morgan for
               | NYSE trades, so in the end would be up to JP Morgan to
               | block trades. But everything seems to have worked fine
               | here all week.
        
               | Gwypaas wrote:
               | Because we buy stocks on the open market paying courtage
               | for someone to execute the trade.
        
               | jonp888 wrote:
               | Just luck. Trade Republic, a Robin-hood-alike in Germany,
               | also had to shut down GME purchases.
        
               | gruez wrote:
               | >How come it works from all the way over here in
               | Scandinavia? No problems with GME while RH was shutting
               | it down.
               | 
               | Maybe because there's already a high barrier to trading
               | US stocks (or stocks in general), so there wasn't enough
               | people piling on to strain the brokerage's balance
               | sheets?
        
               | egwor wrote:
               | Agreed. Probably highly likely that few others using that
               | broker were involved.
        
               | doanerock wrote:
               | The problem is not the cleaning houses, this article
               | explains it really good
               | https://www.bloombergquint.com/markets/clearing-firms-
               | preven... So there are couple of issues, one is the two
               | day settlement, the other is increased capital
               | requirements put in by DTCC.
        
               | tptacek wrote:
               | This subthread is confusing clearinghouses, clearing
               | brokers, and execution brokers.
               | 
               | Citadel is an execution broker. Their job is to match
               | buyers and sellers.
               | 
               | Apex (in these conversations) is a clearing broker.
               | Robinhood is its own clearing broker. Clearing brokers
               | are responsible for ensuring that money and stock
               | actually changes hands (this takes 2 days, but all of
               | these firms work together to create the illusion, using
               | credit, that it's instant; those credit arrangements are
               | why brokerages post collateral).
               | 
               | Clearing brokers are members of clearinghouses. The
               | relevant one here is (I think) NSCC, which is owned by
               | DTCC. Policy set at DTCC determines how much collateral
               | needs to be posted to cover any particular set of trades.
               | 
               | DTCC drastically ratcheted up the amount of collateral
               | required to cover trades in meme stocks, which had the
               | effect of 10x'ing the amount of cash Robinhood was
               | required to post to insure that it would not go out of
               | business before its current set of in-flight trades
               | cleared. It made the same requirement of Apex, which
               | passed restrictions down to its customers. These
               | companies are contractually required to make good on
               | collateral requirements, so there isn't much choice
               | involved.
        
           | maest wrote:
           | This is not the first time RH has gone down during critical
           | moments in the market.
           | 
           | Yet their userbase grows and their users come back. They'll
           | be fine.
        
             | jb775 wrote:
             | This wasn't "going down", it was active blocking of
             | specific stocks because RH exposed themselves to massive
             | risk by assuming the hedge funds they were pimping their
             | customers out to would never be swiftly bankrupted.
             | 
             | RH was essentially letting their users pay full price for a
             | stock, then lending that stock to hedge funds so they could
             | use it against the actual stock owner by selling it short.
             | Since the borrowed stock has already been resold (the stock
             | the HF didn't own to begin with), now the question is if
             | the HF can even afford to buy them all back. This is why
             | the entire market dropped the other day, because HFs were
             | selling off other positions to come up with the money. Sell
             | offs could get a lot worse considering $GME is still
             | currently shorted over 100%.
             | 
             | If the govt steps in to save the hedge funds at the expense
             | of millions of average Joe's, or if the hedge funds pull
             | some sort of bankruptcy loophole card resulting in the
             | average Joe's holding the bag while they continue on, we
             | could see people revolt against the entire financial system
             | as we know it.
        
             | teddyfrozevelt wrote:
             | Maybe it's stupid, but I could forgive the outages, maybe
             | because I wasn't doing any time critical trades when they
             | happened. But deliberately limiting trades on dozens of
             | stocks is so far past the line for me that I'm leaving
             | Robinhood as soon as I find another brokerage I like.
        
             | wutbrodo wrote:
             | During the other times, was their the perception that they
             | were screwing their users over due to pressure by large
             | financial institutions? That's a pretty salient difference
             | for their brand.
        
             | codesternews wrote:
             | This time it is different. Previously they had glitches
             | etc. This time they by choice restricted users which lead
             | their users loose.
             | 
             | Whole concept they broke. If any investor still uses
             | robinhood they are stupid. Your money and stock is not safe
             | with Robinhood. They can restrict you any time.
        
               | tptacek wrote:
               | Your claim that RH restricted users by choice seems
               | false. RH is required by NSCC/DTCC rules to post
               | collateral for trades in the process of settlement. As a
               | result of volatility, the collateral requirements for
               | meme stocks shot up from something like single digits to
               | something perhaps approaching 100%. Robinhood was
               | apparently forced to draw down a $600MM line of credit
               | just to cover the trades it had already allowed.
        
               | inkaudio wrote:
               | This is for stock sales which they did not restrict.
               | Robinhood stopped the purchase of stock which does not
               | require a collateral because the money is coming directly
               | from the users cash balance. Don't believe whatever they
               | say, RH action was specifically to stop the short
               | squeeze.
        
               | jonp888 wrote:
               | This is just not true. They do have to post collateral
               | for purchases, and the customer's own money cannot be
               | used as the collateral.
        
               | skedaddle wrote:
               | Just curious -- why not?
        
               | kasey_junk wrote:
               | The search terms you want is "T+2 settlement". TLDR all
               | trades take 2 days to settle but brokerages abstract that
               | via "loans" and collateral.
        
               | tptacek wrote:
               | Tell me if I'm way off here:
               | 
               | The clearinghouse collateral requirements in part protect
               | the clearinghouse from things that can go wrong _at the
               | brokerage_ , like if Robinhood had a vulnerability that
               | let people place huge orders without paying for them, and
               | they were, like, put out of business overnight.
        
               | pfisch wrote:
               | Yeah....except all the more legitimate brokerages didn't
               | limit anything. TD Ameritrade made me place limit orders,
               | but that is not even close to the same thing.
               | 
               | Fidelity was unaffected.
        
               | sroussey wrote:
               | Public was limited by their clearinghouse. Several
               | brokerages did this.
               | 
               | Some did not, mostly since their clientele wasn't buying
               | these anyhow.
        
               | pfisch wrote:
               | Name a big, reputable brokerage that did this.
        
               | tptacek wrote:
               | A nice thing about being a big, reputable brokerage is
               | that you have access to big, reputable piles of cash to
               | cover clearing collateral.
        
               | pfisch wrote:
               | If you are operating a brokerage that can't cover when
               | people are buying stock with all cash then you should be
               | in breach and be forced to shut down and/or forced into
               | bankruptcy by owing all the stockholders of the stocks in
               | question the actual damages you caused them.
               | 
               | Your only real job is to operate fair and unbiased
               | bid/ask spreads and execute trades fairly. If you aren't
               | going to do that then you are running a scam on your
               | customers.
               | 
               | How is this fundamentally different then you placing a
               | bet at a roulette table and the casino changing the rules
               | mid-spin to make sure you will lose?
        
               | tptacek wrote:
               | A casino will absolutely shut a machine or a table down
               | whenever the hell they want.
               | 
               | I don't understand your argument. RH either has the money
               | to put up collateral or they don't. They didn't this
               | week. That seems like the end of the story. They can't
               | just "choose" to have more cash on hand than they
               | actually have.
        
               | pfisch wrote:
               | A casino definitely can't shut down a blackjack game in
               | the middle. That is not true.
               | 
               | What are you even arguing here? That the purpose of a
               | brokerage is to take customers money and play weird games
               | with it to maximize profits and is allowed to just not
               | have enough money to cover all cash purchases?
               | 
               | That is like if a bank just didn't let customers withdraw
               | their money, and kept operating like nothing was wrong.
               | Clearly illegal.
        
               | tptacek wrote:
               | Robinhood stopped allowing you to play new games of
               | blackjack. You're suggesting that, as a casino customer,
               | you could say "you can't shut this table down! I was
               | going to make back my money on the next hand!" which is
               | pretty funny.
               | 
               | I don't think this is at all like a bank that won't let
               | you withdraw your money. I think it's like a brokerage
               | that has to post 100% collateral --- out of their money
               | --- for every share of GME that you ask it to buy,
               | doesn't have the money to post that collateral, and thus
               | can't buy any more GME for you.
        
               | pfisch wrote:
               | No, that analogy doesn't fit. Fully half of robinhood
               | users owned GME stock. They were in the middle of a bet.
               | RH created a situation where the stock could only go
               | down.
               | 
               | "I think it's like a brokerage that has to post 100%
               | collateral --- out of their money"
               | 
               | How is this not the customers money? You deposited 100%
               | of the collateral with RH. Banks can take your money and
               | make loans with it so the bank can make profit, but only
               | so long as they have your money for you when you want to
               | use it.
        
               | tptacek wrote:
               | Again, this is pretty funny. It really does sound like
               | you're saying the casino can't kick you out if you're in
               | the middle of playing some blackjack strategy. "I'm not
               | done yet!"
               | 
               | I'm pretty sure everyone retained their ability to get
               | cash out of Robinhood, for whatever that's worth.
        
               | dyslexit wrote:
               | I believe this explanation but I do still have questions.
               | 
               | Why didn't they just restrict buying like they did in
               | Friday instead of halting it completely? By halting it
               | completely they caused a panic which caused lots of
               | people to sell.
               | 
               | Why didn't they halt or restrict buying of any other
               | stocks? Why only the meme stocks? It should have affected
               | their financial responsibilities to the clearinghouse the
               | same ways, no?
               | 
               | Why did they give no warning and explanation for what was
               | about to come? The abruptness of it was obviously going
               | to contribute to the panic.
               | 
               | The standard expiration date for meme stock options was
               | the day after they halted buying. This caused their own
               | customers holding those contracts to lose money. Why did
               | they claim they were doing this "to protect their
               | customers" when it was their customers who got screwed by
               | this?
        
               | tptacek wrote:
               | No, clearinghouse requirements can apparently be per-
               | symbol, and it's been reported that that's exactly what
               | happened this week. It's a function of the volatility of
               | the stock and also the proportion of the stock to all
               | stocks being traded at a particular brokerage. There's an
               | actual published formula somewhere on NSCC's site.
               | 
               | Why did they give no warning? I don't know, I think
               | they're a clownfire.
        
               | un-devmox wrote:
               | Why did the collateral requirements shoot?
        
               | likpok wrote:
               | The traditional explanation of clearing is that it's to
               | solve the problem where I buy a share of Microsoft from
               | you for $100. The trade won't complete for a couple days
               | so there's a risk that either I don't show up with the
               | money or you don't show up with the share.
               | 
               | This might happen because I went bankrupt, or MS starts
               | trading for 1000 and you'd rather not give up the share,
               | or whatever. To solve this,there are clearing houses that
               | have collateral requirements to help ensure that the
               | trade is executed as it was supposed to.
               | 
               | Most stocks don't change that rapidly, so there's
               | relatively low risk that someone blows up. But GME has
               | both extremely high volatility and is highly overvalued,
               | which makes the risk of someone trying to walk away from
               | it can't meet their obligations much higher.
        
               | maest wrote:
               | Because of the large realised vol in those names (paired
               | with large future expected volatility) the DTCC asked for
               | much larger margin requirements.
        
               | FemmeAndroid wrote:
               | You're assuming this, right? Like, they haven't said it,
               | and have said on TV twice that this decision wasn't
               | related to liquidity.
               | 
               | To be clear, I agree with this assessment, but they're
               | being anything but clear about it, which as a user, has
               | me even more worried.
        
               | tptacek wrote:
               | They reported this morning that their clearing costs
               | 10x'd, and it was reported in the NYT and (I think?) WSJ
               | yesterday. Further, other retail brokerages and clearing
               | brokerages unrelated to Robinhood reported the same
               | thing.
        
               | codesternews wrote:
               | Does not matter. You are dealing with brokage. Its on the
               | brokrage to maintain the service and whenever I want to
               | buy/sell my share I could. Not get restricted.
               | 
               | There is no restriction from SEC. Its money in app not
               | privacy issue me/people would compromise.
        
               | maest wrote:
               | > There is no restriction from SEC
               | 
               | Correct, the restriction is from the DTCC.
        
               | phreack wrote:
               | Even assuming you're right, they've taken a massive PR
               | hit and the public is convinced that RH screwed over
               | their users by choice, and made a profit out of it. I
               | don't think they'll come back in one piece, unless no one
               | capitalizes on the movement and gets some competition
               | going for a while.
        
               | cabaalis wrote:
               | You state all this as though their choices were not
               | deliberate. Of course they are acting within the rules,
               | while trying to foster an appearance of all you can eat
               | buffet instant buy/sell, when the market really doesn't
               | work that way. However, users came to expect that
               | convenience. That business model may be inherently
               | untenable in the face of events like this.
        
               | tptacek wrote:
               | Your argument is that Robinhood "chose" to create the
               | impression that people could trade any meme stock they
               | wanted with impunity on their platform, but didn't do the
               | work to ensure that they could. I agree, that's a choice
               | they made.
               | 
               | The comment upthread argues that Robinhood "chose" to
               | retrict trading in meme stocks. That argument appears to
               | be false. Robinhood did not have a choice whether or not
               | to restrict trading; it simply didn't have the money to
               | cover the clearing for those trades.
        
               | capableweb wrote:
               | Sounds like Robinhood was setup to fail from the
               | beginning, if so. If you make it as easy as possible to
               | do trades but then start getting "rate-limited"
               | essentially, it was never gonna scale in the first place.
               | 
               | Gonna be interesting to see what gets to replace
               | Robinhood for easy and reliable trades in the future.
        
               | tptacek wrote:
               | Don't let me come across like I'm defending Robinhood,
               | which is an online casino dressed up to look like an
               | investment application.
        
               | ditonal wrote:
               | Totally right, and furthermore, Robinhood is facing some
               | serious solvency issues. Their PR releases claiming this
               | was clearing house related was already highly dubious,
               | and is self-contradicting because they are blaming it on
               | a liquidity issue while saying it's not a liquidity
               | issue.
               | 
               | But this is happening at the same time was mass account
               | withdrawals/closures, and we're now learning this not
               | only threatens their general solvency but ability to
               | execute trades. This could easily cause a feedback loop
               | that empties their accounts, at which point people are
               | going to be unable to withdraw their cash which is goign
               | to cause a bank run and drill the nails into their coffin
               | even further. Healthy companies don't need to emergency
               | borrow a billion dollars. If you have less than $250,000
               | on Robinhood, your account is FDIC insured so you'll
               | eventually get your money back...but I think most people
               | would prefer not to go through that process.
               | 
               | Robinhood is on a death spiral and prudent financial
               | advice is to move any assets you have off of it as soon
               | as possible.
        
               | quercusa wrote:
               | FDIC is for banks. SIPC (of which RH is a member) is for
               | brokerage houses.
               | 
               | https://www.sipc.org/about-sipc/
        
               | [deleted]
        
               | doanerock wrote:
               | "250,000 on Robinhood, your account is FDIC insured" That
               | is only for the cash on hand, the securities are covered
               | by SIPC.
        
               | JMTQp8lwXL wrote:
               | The solvency issue is the root cause leading me to leave
               | Robinhood personally. The limitation on market orders was
               | the symptom; the cause was a rotten core. This is the
               | true reason why everyone should leave Robinhood. I do not
               | want to deal with realizing FDIC/SIPC insurance
               | preferably ever in my lifetime.
        
               | o-__-o wrote:
               | You dealt with it when you eg had a Wachovia bank account
               | before they became Wells Fargo. You saw it happen en
               | masse in 2008.
               | 
               | FDIC guarantees funds to the bank. If the bank fails FDIC
               | ensures YOU continue to access your account. If this
               | means taking the bank into receivership and changing
               | owners so be it. You can go to the FDIC website to see
               | what banks have failed. Many do over the course of a year
               | but the account owners are never at risk outside of the
               | insurance amount on a single deposit account.
               | 
               | I hope you don't keep more than 250,000 in an fdic
               | insured account without additional insurance (which is
               | silly because you could just open another account at the
               | institution for additional coverage)
        
               | toast0 wrote:
               | > Healthy companies don't need to emergency borrow a
               | billion dollars.
               | 
               | Sure, move your holdings out of RH. I don't have an
               | account there, and never had, and probably won't ever.
               | 
               | But, regardless of RH's health or lack thereof, most
               | companies don't have a sudden change in collateral
               | requirements.
               | 
               | If what I understand from forum posts and twitter threads
               | and youtube interviews or CEOs on speakerphone is
               | accurate,
               | 
               | On thursday morning, DTCC changed requirements so that
               | net buy orders for GME pending settlement would need to
               | have 100% of the value of the shares posted as collateral
               | (marked to market at end of day). I don't know what the
               | requirement was on Wednesday, apparently 1-2% is common,
               | but I'd hope it was already elevated earlier in the week.
               | 
               | And that colateral has to be owned by the clearing firm
               | (which is RH for RH), and apparently can't be formed from
               | clients' money, possibly including settled cash from the
               | clients who made the buy?
               | 
               | This isn't a long term cash need, it's only while there's
               | a large amount of net buys in volatile stocks awaiting
               | settlement. Assuming either clients stop buying so much
               | (because some are selling, or it gets borint) after a
               | while or the price stops moving so quickly, collateral
               | requirements should go back down and RH can return the
               | money. As long as their clients don't stiff them on the
               | buys anyway.
               | 
               | That they were able to quickly get a billion dollars
               | hints toward fine enough health (or crazy lenders).
               | 
               | More worrisome is that they apparently didn't have a plan
               | for managing trading in stocks with high collateral
               | requirements (some established brokerages had enough
               | collateral to do nothing, others limited trading to
               | settled cash and similar trades with reduced credit risk
               | for the brokerage). I don't necessarily expect an upstart
               | brokerage to have unlimited collateral, but planning and
               | managing around insufficient collateral should have been
               | done; and more transparency would be nice. Maybe they had
               | done some planning though, I certainly wouldn't be able
               | to get a $1 B loan in a single day, although who knows
               | what it cost them.
        
               | sgregnt wrote:
               | This is tangential to RH, but never the less related
               | issue: For many years now I was wondering how exectly the
               | ETF work and whether when I buy an ETF I can be 100% sure
               | the issuer can follow through on their obligations?
               | 
               | What mechanism are there in place to insure that ETF will
               | not deviate from the underlying stocks it should
               | represent?
               | 
               | I found it difficult to understand the intricacies
               | related to this question.
               | 
               | Here is one example: Suppose I was holding ETF with GME
               | stock in it, the ETF issuer might have decided he knows
               | better and sell the stock expecting its price to drop in
               | the future. Meanwhile the issue will attempt to "follow"
               | the stock by other means. Ultimately is there a way to be
               | sure the issuer will not fail, if GME beats all
               | anticipated expectation the issue might fail to reflect
               | the new GME price...
               | 
               | What mechanism are there in place to insure that ETF will
               | not deviate from the underlying stock?
        
               | maest wrote:
               | Each ETF share is backed by a unit of the underlying, so
               | there's no price risk for the ETF issuer.
        
               | toast0 wrote:
               | An investment in an ETF or other mutual fund is putting
               | your money in the hands of the managers of the fund. They
               | set out objectives for the fund, but they don't
               | necessarily have an obligation to meet those objectives
               | or to keep the same objectives. They can change the
               | objectives within the processes required by the bylaws of
               | the fund. Most of the objectives will have weasel words
               | for management discretion in case of volatile markets.
               | 
               | They have quarterly reporting obligations, and you can
               | review those reports to see how they're doing. If you
               | don't like what you see, you can sell the funds and/or
               | file a shareholders' lawsuit and/or file a SEC complaint.
               | 
               | If you don't like that, the good news is with zero
               | comissions as the norm, and fractional shares at many
               | brokerages, you could build up your portfolio to match an
               | index of your choice, without significant monetary
               | transaction costs. It would take a lot of time to setup
               | and when you made contributions, and dividend processing
               | effort could be significant.
        
               | birdsbirdsbirds wrote:
               | They are liquidated once the deviation is too big.
        
             | [deleted]
        
             | [deleted]
        
         | ll931110 wrote:
         | As long as Robinhood offers excellent UX, people will return.
         | Look how many claims over Facebook's digital privacy, including
         | companies boycotting Facebook, and yet people still use it now.
         | Good UX is hard to beat.
        
         | PeterStuer wrote:
         | So where do those friends plan to migrate to?
        
         | kilroy123 wrote:
         | I agree. They're in big trouble after this. I think a lot of
         | people actually will switch. If they really have an IPO after
         | this, expect a lot of madness.
        
         | llcoolv wrote:
         | This is a very good point, the question is where to go? I am
         | European, we don't even have Robinhood here, so I had a dead
         | eToro account with 140 EUR on it and Interactive Brokers, which
         | we all thought was synonymous with quality and respect.
         | However, they folded first, along with Degiro, which was the
         | other "well-reputed" option available to us. Everyone started
         | running to XTB, which limited trading on Friday
         | afternoon/night.
         | 
         | In the US there is Webull, which went against their clients
         | initially and then reversed. As an European - where should I go
         | to? Binance/Kraken seems the only reasonable option at this
         | point, however crypto has ties to the real world only on macro-
         | economic scale (although very relevant) and you cannot use your
         | "capital" to influence the world around you in a good way.
         | 
         | P.S. I know that Fidelity and other well-reputed vendors didn't
         | turn coats, but I am not sure it is an option here. P.P.S. This
         | reminded me of https://www.investopedia.com/terms/t/tina-there-
         | no-alternati....
        
           | thinkingemote wrote:
           | I don't know but it seems like the more reliable businesses
           | in Europe to use have higher fees or monthly charges...
        
           | rapnie wrote:
           | > This is a very good point, the question is where to go?
           | 
           | There's Bux in The Netherlands. Haven't used them, though.
           | 
           | https://getbux.com/
        
           | [deleted]
        
         | trident5000 wrote:
         | They are the number 1 app in app stores right now. People are
         | morons. They're not going out of business anytime soon.
        
           | indecisive_user wrote:
           | They are the #1 app _because_ people were interested in
           | trading GME, and the network effect led to lots of
           | recommendations to download robinhood. Now there is a very
           | negative sentiment towards robinhood. Very few people online
           | will recommend it.
           | 
           | Worth noting that Webull, a robinhood competitor, is the #2
           | app in the play store. They initially restricted stocks but
           | later allowed people to freely buy and sell.
        
             | matttb wrote:
             | And I think more importantly, Webull said from the
             | beginning what the issue was and communicated their efforts
             | to fix it. Robinhood put up a blogpost that made it sound
             | like everything was their choice and then went completely
             | silent the entire day.
        
         | almost_usual wrote:
         | > Robinhood won't go out of business because of lawsuits, it'll
         | be an exodus of users.
         | 
         | I would imagine most users care more about money and
         | convenience than principles. I doubt they lose many users in
         | the long run.
         | 
         | If the bubble or market crashes though they will lose a large
         | user base for a long period of time.
        
           | matttb wrote:
           | I think many users feel that RH affected both their money and
           | convenience
        
       | Triv888 wrote:
       | Fuck congress, reddit, robinhood and others for trying to keep
       | rich people rich.
        
       | 8ytecoder wrote:
       | This thread is full of people who have no idea how the exchanges,
       | brokers, clearing firms and clearing houses operate.
       | 
       | https://www.bloomberg.com/opinion/articles/2021-01-29/reddit...
        
         | thinkingemote wrote:
         | This happens in every thread about every subject. Most users
         | don't know anything, any expert will tell you it's the case
         | when their subject is discussed here. The onus is on the
         | knowledgeable to educate and correct and help and be
         | charitable, and we usually see this.
         | 
         | We shouldn't try to shame or label users without at least
         | trying to help first. Try to improve a situation and not make
         | things worse. That way HN gets better.
        
         | LatteLazy wrote:
         | It's very disappointing. I don't expect people to know these
         | things. But on HN, I'd expect them to ask or listen or read
         | about it. Instead people just post about how it's a big finance
         | conspiracy and how they're going to sue everyone...
        
           | _trampeltier wrote:
           | I don't trade stocks at all, I just played a bit around with
           | crypto for some years. For me it seems, as traditional stock
           | exchanges looks like in stone age compared to the crypto
           | world, when I really need days to make the deal in the
           | background. Also then I don't understand how it needs one one
           | side days to make the deal and on the other side there exist
           | HF traders, who do many, some say as many as 1000 trades per
           | second, maybe, I don't know .., but how does this work.
           | 
           | I remember some years ago, a normal banc transfer needed
           | always 3 working days (so 5 over the weekend). Then came the
           | crypto hype and the time dropped to less than a hour, even
           | for normal people. I wonder if we see something similar here
           | in future.
           | 
           | Also some crypto trading platforms, started to trade with
           | stocks in different forms. I wonder how this will play out in
           | future. I think traditional exchanges have to move forward
           | fast now.
        
             | LatteLazy wrote:
             | I agree broadly. I think it's just institutional momentum.
             | We could do settlement within minutes for 99% of trades.
             | The only reason we haven't is because 100+ years ago people
             | though 2 days (T+2) was quick and we haven't updated it.
             | 
             | The EU is gradually forcing its members to do T+1 and
             | eventually (I think decades in the future) wants same day
             | for most products. That reduces risk and it makes the
             | market fairer (RobinHood have had cash flow problems they
             | wouldn't have had with T+0 settlement and the big boys
             | don't have to worry about that).
             | 
             | I guess we have to wait. Some of these places are still
             | using COBOL, a language first introduced in 1959!? That's
             | how complex, legacy, under invested etc many back office
             | setups are.
        
               | perl4ever wrote:
               | >The only reason we haven't is because 100+ years ago
               | people though 2 days (T+2) was quick and we haven't
               | updated it
               | 
               | T+2 has been around since 2017, not for 100 years. It was
               | T+3 before that in the US. Before computers were in use,
               | I believe it took 2 weeks and was gradually reduced to
               | T+3 during the 70s and 80s.
        
       | powerapple wrote:
       | Now I see the value of Bitcoin and Ethereum. Can we build an
       | exchange on Ethereum? Maybe handling high number of transactions
       | will still be a problem. Can we accept the delay for the benefit
       | of decentralization?
        
       | Triv888 wrote:
       | I'm glad I left RH about a month ago because I didn't even suffer
       | from their non-sense (I left 2 weeks after I signed up). I left
       | them because I didn't like their website/interface.
        
       | mdorazio wrote:
       | "It will be hard to prove users suffered as a result of
       | Robinhood's measures because GameStop and other stocks covered by
       | the curbs fell sharply on Thursday after the restrictions were
       | announced, said James Cox, a professor at Duke Law School."
       | 
       | Wait, what? Can anyone legitimately make the claim that the
       | massive drop in value that cut off the price rise at the knees
       | and allowed the worst short positions to cover their losses
       | sub-$200 didn't materially harm the users? This is absolute
       | madness.
        
         | jcranmer wrote:
         | > Can anyone legitimately make the claim that the massive drop
         | in value that cut off the price rise at the knees and allowed
         | the worst short positions to cover their losses sub-$200 didn't
         | materially harm the users?
         | 
         | Very probably. The general principle of Article III
         | jurisprudence is that you have to demonstrate concrete,
         | particularized harm to bring a case, not generalized,
         | theoretical harm.
         | 
         | If your allegation is that your harm arises from "I could have
         | made a killing if I bought and sold the stock at appropriate
         | times," well that is _theoretical_ harm (especially when you
         | undercut buy alleging that you could have done so on other
         | platforms). You 'd probably have to allege that you _attempted_
         | to buy (alternatively, sell) the stock and Robinhood prevented
         | you from doing so, but the fact that you signed a contract
         | saying that you acknowledge that Robinhood can prevent you from
         | being certain stocks is going to be a challenging hurdle to
         | overcome.
        
           | ummonk wrote:
           | The harm is more particularized for those whose stock was
           | auto-sold at the dip for a margin call because they had
           | bought the stock in an instant account.
        
             | gruez wrote:
             | Is there proof of this? This gets repeated a lot and the
             | best "proof" I've seen was a wsb post claiming they got
             | sold "without [their] permission", but stopped short of
             | saying whether they were using margin or not.
        
               | Jommi wrote:
               | If you use the "instant deposit" feature (its ON by
               | default) on Robinhood, you are using margin. Its one of
               | the weird things people never really though about.
        
               | nrmitchi wrote:
               | One piece of the "Robinhood Abstraction" that is popping
               | up a lot right now is that the fact that a large majority
               | would have been using margin, _but not known it_.
               | 
               | Much of the nice and fast experience that Robinhood
               | offers ("Just signed up? You can start trading!",
               | "Initiated a transfer? Start trading now!", "Just sold
               | something? Rebuy something else immediately!") are all
               | powered by the fact that these are all technical using
               | margin.
        
             | jcranmer wrote:
             | There are definitely same claims for harm that are stronger
             | than others. Whether any of the 6 (!) class action suits
             | currently pending actually claim that harm is a different
             | matter.
             | 
             | Of the stuff I see on court listener:
             | 
             | * 3 don't have documents available (and I'm not going to
             | bother signing up for PACER just to find out)
             | 
             | * 1 has a claim predicated on "I could have bought or
             | shorted GME" (yeah, not gonna fly)
             | 
             | * 1 has a claim predicated on "the value of GME stock fell,
             | causing me loss" (doesn't mention if the stock was actually
             | sold, so it's purely paper loss, so really not gonna fly)
             | 
             | * 1 has a claim predicated on "I tried to buy, but
             | couldn't" (best chance of succeeding, but I think they're
             | still screwed anyways)
        
               | tptacek wrote:
               | You should sign up for PACER. It's easy (although the web
               | interface is horrible) and costs basically nothing at the
               | scale you'd be using it at. It's one of those things you
               | won't use often but you'll be happy you set it up, like,
               | a couple times a year.
        
               | jcranmer wrote:
               | Most of the cases I'm interested in, someone has already
               | signed up for PACER and added them to courtlistener by
               | the time I get to it. Or it's a SCOTUS case and the
               | entire docket is accessible for free on supremecourt.gov
               | :-)
        
               | tptacek wrote:
               | It was the same for me, but I like it when I can grab
               | something that hasn't hit Courtlistener yet for, like, 50
               | cents. :)
               | 
               | It's a good message board power-up, I guess.
        
           | nullc wrote:
           | Loss of an unlawful gain wouldn't be an actionable harm in
           | any case.
           | 
           | "I intended to buy at a higher price in order to manipulate
           | the price of an asset well above its value, and was harmed by
           | being delayed until a later time where I could buy it at a
           | lower price" -- not going to fly.
           | 
           | If RH is inadequately disclosing the risks of margin trading
           | then some of their customers that had positions closed due to
           | margin requirements might have cases.
        
             | dmurray wrote:
             | The vast majority of GME buyers could never be considered
             | guilty of unlawful market manipulation. "I intended to buy
             | the stock because I thought it would go up" is a pretty
             | good reason. (OTOH I don't really believe such investors
             | have a strong case against RH).
        
               | nullc wrote:
               | You miss the point of my comment, I think.
               | 
               | "I was harmed because I was delayed from buying at a
               | higher price and instead could only buy at a lower price
               | later!" -- only being able to buy at a lower price later
               | is only a "harm" in the sense that it prevented price
               | manipulation.
        
           | prepend wrote:
           | In this case the concrete harm is easy to show as someone
           | could just show the number of shares their account could have
           | covered purchase at $200/share when buys were blocked. And
           | multiply that by the gain they would have made selling
           | Friday.
           | 
           | This is an easily quantifiable and concrete claim that might
           | be brought up by every Robinhood user with cash in their
           | account.
           | 
           | They would be safer if the stock had continued to drop.
        
           | PartiallyTyped wrote:
           | Short Ladder attack during low volume caused by inability to
           | buy.
        
           | pmichaud wrote:
           | I know nothing, so here's a question: instead of framing it
           | like the concrete harm was lack of profit (which is
           | theoretical), could they frame it as the concrete harm being
           | that robinhood turned the situation from potentially
           | profitable to no chance of profit?
           | 
           | Like if I'm fishing, I might not catch a fish that day, but
           | if you collapse the pier I'm fishing from then you've
           | concretely caused particular harm to my chances of catching a
           | fish?
        
             | jcranmer wrote:
             | I am not a lawyer, and so I generally only know what law I
             | find out from reading cases that interest me. And that
             | means that while I do know several general legal
             | principles, I am generally ignorant on how those legal
             | principles actually get applied in boundary cases.
             | 
             | Answering this sort of question likely requires digging
             | through cases at the district and circuit court level to
             | find people who made this kind of argument, and seeing if
             | the court bought it or not. I'm not paid to do that, and
             | the people who are are paid big bucks to do so.
             | 
             | But my suspicion is that you have to draw a pretty strong
             | link between the actions of the defendant and your losses,
             | to the point that you really no had other option than to
             | eat the losses. In the case of the pier collapse, you might
             | be able to swing that if there were nowhere else you could
             | fish from. But in the case of Robinhood, I'd be surprised
             | if you could sustain that argument, especially because
             | you've signed this pesky contract.
        
         | newacct583 wrote:
         | > Can anyone legitimately make the claim that the massive drop
         | in value that cut off the price rise at the knees and allowed
         | the worst short positions to cover their losses sub-$200 didn't
         | materially harm the users?
         | 
         | Yes, because you'd have to prove that Robinhood volume alone
         | caused that drop in price. Robinhood isn't that big, and GME
         | volume was crazy on Thursday.
         | 
         | It's equally likely (and equally impossible to prove) that
         | Robinhood _saved_ their users money by preventing them from
         | investing in a stock that was already up 500% and clearly
         | overvalued relative to its fundamentals.
         | 
         | This is the part that gets me about this: even now, after the
         | mania has passed, everyone still thinks that GME was somehow a
         | "sure thing" investment driven by a clearly incorrect
         | understanding of how short trading works. And even now, after
         | the magical short call rapture that was supposed to have come
         | on Friday never materialized, people still want to believe that
         | it would have kept going up and up and up.
         | 
         | Guys, it wouldn't. It's a bubble. They pop. Everyone trying to
         | buy at the peak was making a terrible investment decision.
        
           | Daho0n wrote:
           | Let's see in a few months if it were the peak. I doubt that
           | very much and my money is on it.
        
             | newacct583 wrote:
             | I say this with genuine love in my heart, and hoping dearly
             | for you to see this more clearly: you got scammed. Those
             | early short positions[1] are closed out, losses have been
             | taken, GME is going to burble along for a bit as the people
             | who scammed you exit their own positions and then it's
             | going to crash back down to $80 or less. It is no longer a
             | short squeeze, this is a speculative bubble sustained by
             | people like you who were lied to about it being a short
             | squeeze.
             | 
             | [1] Obviously people are taking out _new_ shorts like crazy
             | on this stock given the bubble.
        
           | pfortuny wrote:
           | All bubbles pop, all soap becomes a bubble. Your statement is
           | true technically. There is no way to argue with that.
           | 
           | The 1000000-dollar question is "when".
           | 
           | Zerohedge (banned here) has been forecasting the pop of SPX
           | and Nasdaq for several years now...
        
         | LatteLazy wrote:
         | Yes, because if they'd bought more they'd have lost money, and
         | RobinHood only stopped them buying.
         | 
         | "but we could have driven the price up by cornering the market"
         | I hear RobinHood/WSB users say.
         | 
         | Maybe, but that would be illegal market manipulation. So if
         | your case is that you lost out because RobinHood wouldn't
         | facilitate a crime, you have a poor case.
        
           | PartiallyTyped wrote:
           | Ladder short attack caused the price to drop during the low
           | volume.
           | 
           | Every time artificial limits were imposed by RH, the price
           | dropped in __all__ the restricted stocks. That is when they
           | restricted shares to 0, or to 2, and subsequently to 1, and
           | again to 0.
           | 
           | On Friday, there were puts expiring and HFs stood to lose a
           | lot, they didn't, and the answer is obvious as to why.
        
         | gruez wrote:
         | Probably because those are theoretical losses. The previous
         | paragraph is also relevant:
         | 
         | >However, Robinhood is not legally bound to carry out every
         | trade and the lawsuits will not succeed without evidence the
         | company restricted trading for an improper reason, such as to
         | favor certain investors, according to several legal experts.
         | 
         | As mentioned in other threads, robinhood wasn't able to come up
         | with the deposit needed for their customers trades. In that
         | case I don't see how it's any different than a service outage
         | causing you to lose money, but you don't have a SLA in place.
        
           | Alex3917 wrote:
           | > As mentioned in other threads, robinhood wasn't able to
           | come up with the deposit needed for their customers trades.
           | 
           | That's not true, they only blocked trades on those specific
           | stocks. If it was really a liquidity issue then they could
           | have rate limited all trades equally regardless of the stock
           | in question.
        
             | MattGaiser wrote:
             | Those particular stocks had their deposit requirements
             | increase, not all stocks.
        
             | ssorallen wrote:
             | The collateral required by Robinhood's clearing house to
             | trade these stocks was raised to 100%, and it takes 2 days
             | for trades to clear. Required collateral for other equities
             | was not raised so there was no reason any other equities
             | needed to be limited.
        
             | freeone3000 wrote:
             | You'll notice on Friday, a list of stocks with high
             | volatility had restricted trading - including non-meme
             | stocks, like AMD. It's a reaction to higher holding
             | percentages.
        
             | nullc wrote:
             | The collateral requirements differ from stock to stock.
        
             | Anon1096 wrote:
             | The deposit requirements on those stocks were increased
             | from 2% to 100%.
        
             | gruez wrote:
             | Not really, because the amount of deposit you need to put
             | up is proportional to the volatility, among other factors.
             | Therefore it makes sense to shut down trading for the
             | stocks that incur a disproportionately high amount of
             | deposit requirements for them. I guess it's possible for
             | them to say "fuck it" and let everything trade until they
             | run out of money, but I don't think they have an obligation
             | to do that.
        
             | LegitShady wrote:
             | The liquidity claim on tv was never supported and was later
             | retracted. David Portnoy also called it out directly as
             | well. Liquidity was not the reason for Robin hoods actions.
        
           | ALittleLight wrote:
           | I don't understand the "deposit needed" aspect. I can't buy 2
           | shares of AMC at 12 dollars each but can buy 200 shares of
           | TSLA at 800 each? How does that work?
        
           | loceng wrote:
           | Favor certain investors - like the ones shorting?
           | 
           | This isn't going to be an obvious clear cut case, and there
           | will be plenty of gaslighting as part of the TENS of billions
           | of $ on the line.
        
             | gruez wrote:
             | Just because their decision favored another party doesn't
             | mean it was malicious and they would be liable. If at&t had
             | to shut down their network for 2 hours because of a botched
             | firmware update, that would heavily favor the hedge funds
             | (who probably have redundant connections), but that doesn't
             | mean you can go after them for not being able to sell your
             | GME stocks.
        
               | loceng wrote:
               | The communications records of everyone involved will
               | paint that picture for us, as to whether favours were
               | played or not.
        
               | tgsovlerkhgsel wrote:
               | Assuming someone was dumb enough to put any potential
               | shady deal in writing. Wouldn't be the first time, but it
               | requires a special kind of incompetence to do that.
        
             | FireBeyond wrote:
             | And to be clear, the ones shorting _against_ the position
             | _your customers hold_.
        
           | bmitc wrote:
           | But there is the possibility that Robinhood was also cutting
           | trading to appease Citadel, who to my understanding, just
           | happened to re-engage their short positions right before
           | Robinhood cut buying to Gamestop stock.
           | 
           | If the story about Robinhood running out of money is true,
           | why wouldn't they just ban buying on margin and not all
           | buying? I don't understand that.
        
             | elliekelly wrote:
             | > If the story about Robinhood running out of money is
             | true, why wouldn't they just ban buying on margin and not
             | all buying? I don't understand that.
             | 
             | Because DTCC requires cash collateral while the transaction
             | is settled whether the transaction happens in a margin
             | account or a cash account. There's no distinction from
             | DTCC's perspective. DTCC (reportedly) increased the
             | collateral on $GME transactions to 100% of the transaction
             | price compared to the typical 1-3% of the price.
        
               | bmitc wrote:
               | Thanks for that information. I didn't know that or about
               | DTCC. Is raising the collateral on transactions like that
               | typical?
        
               | gruez wrote:
               | Yes https://twitter.com/kralctrebor/status/13549526861652
               | 25478
        
             | triceratops wrote:
             | Maybe Citadel knew about RH's difficulties and timed their
             | moves accordingly. For smart person who knows how RH's
             | model works (I am neither, btw), which I'm sure Citadel
             | employs many of, it wouldn't have been hard to predict.
        
               | alasdair_ wrote:
               | Robinhood sends their order flow to Citadel.
               | 
               | Citadel would know before anybody else in the market that
               | the massive number of buy orders from RH had just gone to
               | zero. They would also know that sell orders were still
               | coming in.
               | 
               | This would allow Citadel to profit massively on the backs
               | of the RH customers even if there was no direct
               | collusion.
               | 
               | The thing is, RH isn't stupid. They knew that Citadel
               | (their biggest customer) would see that orders went to
               | zero before anyone else and could move accordingly. RH
               | didn't need to explicitly warn Citadel in advance - the
               | very nature of their relationship meant that they would
               | be told in advance.
        
               | tptacek wrote:
               | This doesn't make much sense. One way Citadel could have
               | known there was a massive number of buy orders would be
               | to simply read WSB.
        
             | MattGaiser wrote:
             | Because anyone buying right away after funding an account
             | or selling the same day as buying is buying on margin.
             | Margin is used to make a lot of the "instant" stuff happen.
             | True cash accounts make them difficult to use for the day
             | trading these people like to do.
             | 
             | https://finance.zacks.com/tax-rules-use-proceeds-stock-
             | sales...
             | 
             | https://www.fidelity.com/learning-center/trading-
             | investing/t...
        
               | gruez wrote:
               | Also they can't use customer funds to fund the deposit,
               | it has to be out of _their_ pocket.
               | 
               | https://finance.yahoo.com/video/heres-why-robinhood-
               | restrict...
               | 
               | >And we just can't afford-- well, we're not a clearing
               | firm, but our clearing firm simply cannot afford the cost
               | to settle those trades. We cannot use customer funds to
               | front that cost due to regulation. So the brokerages or
               | the clearing firms have to go into their own pockets to
               | do it.
        
               | bmitc wrote:
               | Right. I get that. But if buying on margin is the
               | problem, block buying on margin. Why block buying when
               | people have the cash already settled in their account as
               | well?
               | 
               | Edit: Answered in another chain.
               | 
               | https://news.ycombinator.com/item?id=25971718
        
         | fractionalhare wrote:
         | Do you actually know of a specific firm that kept its short
         | position open through to Thursday? They would have had to
         | survive through Tuesday and Wednesday, which seems unlikely if
         | they were one of the original sub-$10 shorts.
        
       | Simulacra wrote:
       | Forced arbitration has always felt grossly unfair, but for the
       | sake of argument, I'll consider the contrapositive. A company
       | that is in a highly litigious industry may feel that lawsuits
       | would eat up valuable time and resources, and that those lawsuits
       | are not always filed in good faith. Perhaps the industry or
       | subject matter is complex, and not easily understood by juries,
       | courts, etc. From a business perspective forced arbitration makes
       | perfect sense: It limits exposure, limits judgement amounts, and
       | perhaps is more predictable than trials.
       | 
       | All that sounds good from the business perspective, but my
       | problem has always been that the outcomes seem tilted grossly in
       | favor of the company. Like Human Resources, it's there for the
       | company, not the employee/consumer, and its the companies that
       | have to pay for the arbitration. Banning them does not seem like
       | a long term solution, although I support it, so I'm curious what
       | alternatives may exist that could accomplish both.
        
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