[HN Gopher] Ask HN: Questions to ask a company to know you don't...
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       Ask HN: Questions to ask a company to know you don't want to work
       there?
        
       I'm looking for all around stuff, tech questions, process, business
       etc.  I'll go first: When interviewing perspective employees, does
       the entire team participate in the interview process and make a
       hire / no hire decision as a team?
        
       Author : JoshuaRowe
       Score  : 52 points
       Date   : 2021-01-27 14:29 UTC (8 hours ago)
        
       | jakevoytko wrote:
       | I've gotten lots of mileage out of "How do big decisions get made
       | at this company?" And you want to turn it into a conversation -
       | probe their answers, ask for examples, etc.
       | 
       | You learn about how each interviewer experiences the decision-
       | making process. How are the decisions communicated? Who decides?
       | Do initiatives steamroll people and teams? Are people able to
       | filter up suggestions or start their own initiatives? Can
       | decisions get made team-by-team, or do they have to be made for
       | the whole company? Do they change their mind when they get new
       | evidence? Do people change their mind too much? Do they have
       | trouble saying "no"? If they want to tell you "no," do they
       | actually say it? Are they too afraid to make decisions that can
       | change the culture, and just kinda drift?
       | 
       | As an IC engineer, this is what I have the least control over
       | (and can find the most frustrating). So I want to hear exactly
       | how broad change happens. It helps me imagine how it'll feel to
       | spend four years in the environment.
       | 
       | This is the kind of question that you need to ask everyone. You
       | won't get a good answer from one person. You want to ask a few
       | people and see if their stories line up.
        
         | johnfn wrote:
         | This is great. I'd also like to ask about how fast the
         | decisions are made.
         | 
         | One good way to move people out of platitudes is that if, say,
         | an IC says that there's no problem with initiatives getting
         | accepted more broadly - ask them for a specific example they
         | were involved with.
        
       | sloaken wrote:
       | Can I talk with the staff I will be working with. It is not
       | enough that they want you, and feel they can work with you, you
       | also need to feel you can work with them. When talking w the
       | staff, discuss what a typical day is like. What are their
       | frustrations and joys. My last question is usually 'So why have
       | you not moved on to something better?'
        
         | JoshuaRowe wrote:
         | That's a good one. Interesting perspective as a lot of
         | companies (in my area at least), you more than likely will not
         | meet who you are actually working with until you start.
        
       | LinuxBender wrote:
       | Ask about skip-level one-on-ones, open door policies, watch their
       | facial expressions when you ask. If they look away, make note of
       | what direction their eyes move. You can read up on what various
       | facial expressions may signify. [1]
       | 
       | [1] - https://www.nature.com/articles/srep22049
        
         | JoshuaRowe wrote:
         | I've actually never had a skip-level one-on-one. What do you
         | think you get the most out of them?
        
           | LinuxBender wrote:
           | It is a test of the level of trust of managers in a company.
           | If you are working for a micromanager or a lesser experienced
           | manager, they would never imagine you talking to their boss,
           | ever. If anything they might even threaten to fire you if you
           | "go above them".
        
             | JoshuaRowe wrote:
             | I could see that. I think there should be routine talking
             | up and down the chain of command. I once worked at a place
             | where most people actually kind of feared talking to a VP.
             | I always thought it was very strange.
        
         | pc86 wrote:
         | If you're not trained _and_ experienced in this sort of thing,
         | with positive results, I would strongly advise against trying
         | to make decisions in a job interview based on what directions
         | you think the interviewer 's eyes moved.
        
           | JoshuaRowe wrote:
           | I could see that. I guess a better way to say it is just to
           | pay attention to their overall body language.
        
       | yulaow wrote:
       | I always ask how much overtime is paid and in what form, it
       | usually allows me to learn _A_LOT_ about company culture and
       | work-life balance just looking at how defensive they sound.
       | 
       | I understand in the US it is an odd question because for some
       | reason you have not a max amount of hours per week specified in
       | the contract.
        
         | JoshuaRowe wrote:
         | Yes. It is probably a rare thing, but some companies that I
         | know of actually pay overtime willingly (to a degree) to get
         | more good work done. I think the tradition thoughts that a lot
         | of companies have that overtime is the worst thing. Overtime
         | isn't bad, but you should compensate your people accordingly.
        
         | silicon2401 wrote:
         | Most work in the US, at least in my experience, is "at-will"
         | and salaried. At-will means that employees can quit at any time
         | for any reason and employers can fire employees at any time for
         | any reason (except certain things like race, religion, etc).
         | Salaried means you get paid $X per year and the amount you work
         | depends on the company; could be 35h/week, could be 80h/week,
         | but it doesn't change how much you get paid.
        
       | freshrap6 wrote:
       | What's the biggest mistake you've made on the job, and how did
       | your team/management respond to it?
        
       | EliRivers wrote:
       | _does the entire team participate in the interview process and
       | make a hire / no hire decision as a team?_
       | 
       | Is this a good thing or a bad thing? I've heard people at
       | Bloomberg in London complain about this in the past; people have
       | said to me they've found good candidates but because one person
       | on the team said no, it's a no hire, and they ended up hiring
       | someone whose distinguishing feature is "nobody actively disliked
       | them as a candidate".
       | 
       | I guess it's a good thing if nobody has an individual veto; I
       | understand in the case above anyone on the team could
       | individually veto.
        
         | danpalmer wrote:
         | I think vetos only work when everyone is being a team player
         | with them. Sure there are going to be cases where a candidate
         | does something particularly offensive that might warrant an
         | actual veto, but it's almost always better if the team come to
         | a consensus together based on everyone's input.
        
           | JoshuaRowe wrote:
           | I agree. There really needs to be a team first sort of
           | culture to produce the best outcome of giving individual
           | members more say. It is probably hard to ensure that always
           | happens, but I think if you hire people who generally want
           | the same things and work hard amoung other things, then
           | you'll get there most of the time.
        
         | ygjb wrote:
         | I think there is value in getting feedback from the team, but
         | ultimately it should be the hiring managers decision (modulo
         | input from HR to make sure that people aren't introducing
         | discriminatory practices).
         | 
         | In a previous role we followed this, and for most hires we
         | waited until we found a candidate that had the right skills and
         | the right fit, however there was one prominent candidate that
         | several folks on the team rejected.
         | 
         | This candidate didn't interview particularly well with me
         | personally, but had stellar technical interviews with two
         | people on the team, and came with impeccable references from
         | two folks in the team she would be working with. Because of
         | that I circled back with the folks who rejected her, and in
         | chatting with them, discovered they felt she wasn't a good fit
         | for the team, but would be able to do the work. I spoke to my
         | HR folks, and my own manager, and we agreed to overrule the
         | team and hire her.
         | 
         | Straight up, best decision on hiring I have ever made.
        
         | JoshuaRowe wrote:
         | I think this is generally a good thing. Teams should make
         | decisions together, but I could see the above point as a
         | downside of that if taken to its max. I think that decisions
         | should be made generally as a team, but there probably should
         | be some extra emphasis on key decision makers that are the
         | leaders of the team to allow them to make the perceived best
         | decision even if one or perhaps more people give a no hire. If
         | there is also some sort of tie, then someone has to be the tie-
         | breaker.
        
         | b3kart wrote:
         | Is this equivalent to hiring-by-comittee, as practiced by
         | FAAN[A-Z]*G?
        
           | JoshuaRowe wrote:
           | Not necessarily. I think sometimes those committees are
           | composed of people who never will work with a perspective
           | employee. That isn't bad, but I think a team should have its
           | on sub-culture and be able to make decisions for itself most
           | of the time. I really only have experience with smaller?
           | teams 5 - 10 people.
        
       | jonfw wrote:
       | Let's say I'm working on a project and am blocked by technical
       | issues that I don't understand. What do I do next?
       | 
       | What is the channel for client feedback to reach the dev team?
       | Can you give me an example of how this has worked in the past?
       | 
       | If I'm working on a feature and discover technical debt that will
       | make it more difficult to implement, how do I decide whether to
       | focus on that debt or the feature? Can you give an example?
       | 
       | The reason interviewers like to ask for examples is that it's
       | easy to bullshit when speaking abstractly, but people are less
       | likely to lie to your face. Use that to your advantage
        
         | JoshuaRowe wrote:
         | Yes. I think this is especially important if you are a more
         | senior person or work more independently than a lot of product
         | companies.
        
           | [deleted]
        
       | JoshuaRowe wrote:
       | Here's another one: Do employees actively try to recruit their
       | friends and people they respect in their industry for reasons
       | besides a referral bonus?
        
       | staticautomatic wrote:
       | Stay away from companies who don't let you talk to the lowest-
       | ranking members of the team.
        
         | Turing_Machine wrote:
         | Ideally you'd get to talk to people who _used_ to work there,
         | though it 's hard to see how that would work.
         | 
         | I know back in olden times I'd always look at the "Help Wanted"
         | ads, and would note that certain companies appeared to have
         | constant employee turnover. I took that as a bad sign.
         | 
         | Probably not as valuable a metric if the company is growing
         | rapidly. Also people tend to job hop a lot more nowadays.
        
         | JoshuaRowe wrote:
         | I totally agree. Their perspective and thoughts also matter.
         | This kinda goes along with the whole "Do they allow their
         | entire team in interviews".
        
       | giantg2 wrote:
       | Ask about on-call expectations.
       | 
       | How often do you go on-call. Does everyone participate. How is
       | the documentation handled for resolutions. How often are there
       | problems that you would get called for.
       | 
       | These tell me a good deal about how management prioritizes
       | things, if they value creating stable systems with good
       | documentation, and if they treat everyone equally.
        
         | AdmiralAsshat wrote:
         | Clarifying what the _duties_ of an On-Call person are supposed
         | to be would be helpful, too.
         | 
         | Our "on-call" engineer was originally only supposed to handle
         | system-down _emergencies_ , but more and more stuff has
         | continued to pile onto their realm of responsibilities ("Oh,
         | this thing is supposed to happen at 4 AM that no one wants to
         | do? The on-call engineer can handle that!"), to the point that
         | it now feels like an unpaid overtime shift.
        
       | S53Vflnr4n wrote:
       | I will ask something like these.
       | 
       | Do you provide free snacks for those who work late hours in this
       | company ? Is there referral bonus ?
       | 
       | Yes to anyone of those question is a red flag.
        
         | snegu wrote:
         | Every place I've ever worked has offered a referral bonus. How
         | is that a red flag?
        
           | tuckerpo wrote:
           | Potentially incentivizes rushing someone into the company
           | because you'll be cut a check. Not because that person is
           | going to be a great fit.
        
         | [deleted]
        
       | JoshuaRowe wrote:
       | I think a good tech one that is a bit opinionated is: Does a
       | project(s) build, and run (fully, without problems) in 5 or less
       | steps?
        
         | JoshuaRowe wrote:
         | I've been working this one out in my head, but I think that the
         | above is generally a good indication of the quality of the code
         | / project docs and thoughtfulness with on-boarding and making
         | projects that people want to work on.
        
       | Stronico wrote:
       | I've found "How centralized is decision making in the company?"
       | to be illuminating. The specific answer doesn't matter, but it
       | probably hasn't been asked before and the answerer will have to
       | think about the answer. If they give an easy, enthusiastic
       | answer, that is a good sign - if they give a slow convoluted
       | corporate speak answer that is a bad sign.
        
         | caminante wrote:
         | _> The specific answer doesn 't matter..._
         | 
         | I disagree with some nuance, but generally agree.
         | 
         | For large, multi-geography firms, I want to know and work WHERE
         | the central pockets of power are located.
        
           | ChrisRR wrote:
           | This became at a game at one of my old workplaces.
           | 
           | The company was in the business of buying up smaller
           | companies, and naturally every manager wanted to stay a
           | manager. So there was like 8 layers of management.
           | 
           | If we asked for money, time or resources we would take
           | guesses as to how far up the chain it would get before it got
           | rejected.
           | 
           | And it SO often got rejected, because a random manager was
           | feeling less important and wanted to assert their power they
           | used to have.
        
         | pc86 wrote:
         | This is a great question I hadn't thought of before.
         | 
         | As I think about it, it might not even matter much what the
         | answer is - outside of personal preference, of course. Clear
         | decision-makers can be good. Having a lot of autonomy can be
         | good. Not being sure if you're allowed to do X or not, or even
         | who to ask about it, never is.
        
         | JoshuaRowe wrote:
         | Yes. I think this is a great one. Teams should make decisions
         | together. Every time there has been grumblings about a decision
         | made at places I've worked, it has been made without input.
         | Sometimes people will not like something regardless, but at
         | least they would have got a chance to let their voice be heard
         | if decision making is shared.
        
       | devinegan wrote:
       | "What are your team/company goals?" If they don't have any you
       | will probably be miserable as it is hard to set goals for
       | yourself or truly work toward a common objective, especially
       | across an entire company.
        
         | JoshuaRowe wrote:
         | No kidding. I feel like this happens a lot. It is nice to have
         | both individual and team goals and hopefully they also align in
         | a few ways.
        
       | closeparen wrote:
       | Do engineers have root on their workstations?
       | 
       | I think this is a proxy for a lot of culture. "Enterprise,"
       | bureaucracy, trust, social status of developers, corporate IT
       | mindset vs. Silicon Valley mindset.
       | 
       | I work at a big company. We are public. We have groups that
       | handle PCI data. We have groups that handle HIPAA data. We all
       | have root on our Macbooks. So it is definitely possible, even as
       | a Serious Business with compliance requirements, if you care
       | enough about developer experience to make it happen.
        
       | yanowitz wrote:
       | I've found this repo to have a lot of useful questions, obviously
       | you have to tailor based on what you value most.
       | https://gitlab.com/doctorj/interview-questions
        
       | toast0 wrote:
       | Ask about how changes make it to production / shipped product,
       | and how long the process takes / what are common exceptions to
       | the process. Lots of people have pretty strong opinions about
       | that kind of stuff; I'd need a lot of incentive to work somewhere
       | that's far from my ideal process, but others would need a lot of
       | incentive to work with my ideal process.
        
       | bhuga wrote:
       | I've given hundreds of interviews, and here's some that have
       | gotten real-talk answers out of me (both good and bad):
       | 
       | * What's one thing you'd change about <company X>?
       | 
       | * Tell me about the last time you worked past 7pm.
       | 
       | * How surprised were you by your last performance review?
       | 
       | * When's the last time you referred a friend to <company X>?
       | 
       | * Tell me how the last incident you responded to went.
       | 
       | * Tell me about a time you were able to work on something you
       | identified and selected.
       | 
       | * What question is always tough to answer as an interviewer at
       | <company X>?
       | 
       | The one I liked asking as a candidate was: It's 2 years from now,
       | and <company X> has failed. What happened?
       | 
       | I got some good real talk about that one, and some smoke and
       | mirrors. It was a good baloney extractor.
       | 
       | I think an important thing is to ask interviewers to pick a
       | concrete instance of a thing you're interested in, such as poor
       | work/life balance, and talk about the most recent one. It's easy
       | to say "oh, we have great work life balance," but that's
       | different for everyone, and frankly it's just too easy to gloss
       | over. Ask them why they worked late the last time they worked
       | late.
       | 
       | For example, with your question:
       | 
       | When interviewing perspective employees, does the entire team
       | participate in the interview process and make a hire / no hire
       | decision as a team?
       | 
       | I'd instead ask:
       | 
       | Had you talked with the most recent person who joined your team
       | before they were hired?
        
         | JoshuaRowe wrote:
         | This is a great take and a good set of questions. I totally
         | agree on being more concrete and specific to get, at least,
         | closer to the responses you are looking for. I feel like I have
         | asked some more open ended questions, which can be good, but
         | for finding specific info quickly (as time is limited in
         | interviews), putting a sort of spin on those questions makes
         | sense.
        
       | JoshuaRowe wrote:
       | Another one that I like to ask product companies is if they use
       | their own products and like them!
        
       | colink wrote:
       | I've found Culture Queries to be a good resource for this. Helped
       | me avoid questions that led to boilerplate answers ("do you have
       | work/life balance?" -> "How responsive are people to emails/Slack
       | over the weekends and after 6pm?").
       | 
       | https://www.keyvalues.com/culture-queries
        
         | JoshuaRowe wrote:
         | Yes. Just asking about work life balance always tends to get
         | boilerplate answers ("Of course we do!"). This is a great way
         | to get that same info without making them produce those selling
         | point ones.
        
           | mhh__ wrote:
           | That and asking a specific question let's you find out what
           | they actually consider W/L balance to be - i.e. I assume a
           | group of 25 year olds probably see their jobs differently to
           | people twice that age with kids (I'm reminded of Lex Fridman
           | asking Jim Keller what his greatest achievement was, and him
           | basically saying _I have kids_ or something to that effect)
        
       | woile wrote:
       | I started asking these:
       | 
       | - What's the roadmap for this year? This gives me a lot of
       | insight on what I could be working on, and also if the company is
       | a bit clueless about their direction.
       | 
       | - What would I do in the position I'm being interviewed for? This
       | completes the picture, similar to the previous one, but different
       | perspective.
        
       | cliff_badger wrote:
       | I always ask, what are some things that can be improved in this
       | company?
       | 
       | Flipping the "what are your weaknesses?" back at them. You have
       | weaknesses and so do they. If you can accept these "flaws" then
       | you're one step further in the right direction. Or if they give
       | you a bunch of nonsense, you know there is a bad culture hiding
       | under there.
        
         | JoshuaRowe wrote:
         | I agree. Usually, I tend to think that things can only really
         | be improved if there is a culture that allows it. I can't count
         | the number of times that someone had legit improvements, but
         | they just stall after some initial effort as real change isn't
         | really embraced.
        
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       (page generated 2021-01-27 23:02 UTC)