[HN Gopher] GCP Outpaces Azure, AWS in the 2021 Cloud Report
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       GCP Outpaces Azure, AWS in the 2021 Cloud Report
        
       Author : mohangk
       Score  : 236 points
       Date   : 2021-01-17 15:39 UTC (7 hours ago)
        
 (HTM) web link (www.cockroachlabs.com)
 (TXT) w3m dump (www.cockroachlabs.com)
        
       | izacus wrote:
       | Wait, didn't HN pronounce GCP as dead in pretty much every
       | content thread about clouds? What's going on?
        
         | tyingq wrote:
         | They are using "outpaces" to talk about performance, not market
         | share. AWS remains a gorilla there. Especially if you net out
         | Gsuite and O365.
        
         | isbvhodnvemrwvn wrote:
         | Most of these threads mention excellent technology, but piss
         | poor product management.
        
       | eecks wrote:
       | Google, like AWS and Azure, is 'only pay for what you use'. Can
       | anyone tell me if there is a way to put limits in? Or to choose a
       | 20/50/100 dollar per month plan?
        
         | corty wrote:
         | In GCP you can configure budgets for projects (groups of
         | resources). Budgets can issue alerts when reaching certain
         | percentages and reconfigure or shutdown resources when
         | exceeded.
         | 
         | The budget howto docs have an example to stop everything that
         | incurs a cost on budget overrun:
         | https://cloud.google.com/billing/docs/how-to/budgets
         | 
         | But as the warning says, that might delete data in storage or
         | other resources you may want to keep paying for. For that case,
         | you can execute a program, that shuts down everything you can
         | get rid of, but the cost for storage and everything you forgot
         | will continue to be billed.
        
         | akh wrote:
         | I've seen many companies user "terminator" scripts that
         | shutdown/delete things that aren't tagged as "keep" or
         | something like that, though only in non-production accounts.
         | The budget alerts from the cloud providers can be useful too
         | (AWS recently released cost anomaly alerts).
         | 
         | We're trying to tackle this problem with
         | https://github.com/infracost/infracost from another angle for
         | people who use Terraform: show a cost estimate in pull requests
         | so the user understands what costs money, and roughly how much
         | it costs. I hope that helps clarify "only pay for what you use"
         | without trawling through cloud pricing pages.
        
         | isbvhodnvemrwvn wrote:
         | Not quite. Please note that there are various things you pay
         | for, let's take a look at several of those:
         | 
         | - provisioned resources (instances, including the ones under
         | relational databases or other stuff like that)
         | 
         | - usage of on-demand resources like AWS Lambda and API Gateway
         | 
         | - infrastructure such as load balancers (kind of mix of
         | provisioned and pay-per-use)
         | 
         | - persistent storage (which is all over the place in terms of
         | payment methods)
         | 
         | While you could shut down the first three to save some money,
         | would you like to remove your data permanently?
         | 
         | So far all mechanisms that are available are mostly reactive
         | (billing alarms etc) rather than proactive (service quotas
         | although they are meant to shield from poor design rather than
         | a typo in terraform). There is clearly incentive for cloud
         | providers for the former, but it's not an easy problem anyway
         | (they might mark your accounts for "training" or something like
         | that - I think this would be reasonable).
        
       | potency wrote:
       | Are there any good alternatives to the big three? I'm looking to
       | build out a platform with as little dependence on
       | Google/MSFT/Amazon as possible.
        
         | optimalsolver wrote:
         | Vultr.
         | 
         | They even offer bare metal, dedicated servers without any
         | virtualization.
        
         | mdasen wrote:
         | Not really. The issue is that these cloud platforms aren't just
         | "give me virtual machines" anymore. If you're just looking for
         | VMs, there are loads of alternatives. The problem is that
         | people are looking for so many value add services, not just
         | VMs.
         | 
         | At some point, you might say, "I'd really like to put things
         | into some sort of queue-like system." With AWS, you have SQS,
         | you have hosted Kafka. With GCP you have their pub-sub. I'm
         | sure Azure has something similar. With all three of them, you
         | can get Confluent to run Kafka for you.
         | 
         | At some point, you might say, "we need an analytical system to
         | run reports off." With AWS you might be able to use Athena or
         | their hosted Spark stuff. With Google Cloud, there's BigQuery.
         | Azure has data warehousing stuff. Third parties will often have
         | their systems available on those platforms.
         | 
         | At some point, maybe you want some computer vision, or ML on
         | text, or Redis/Memcached cluster for caching, or Functions as a
         | Service, or global load balancing, or container system, etc.
         | 
         | What Amazon realized is that they could provide more than just
         | machines and something different from "you pay us to manage the
         | boxes, but they're still your boxes" that places like Rackspace
         | might do. They realized that they could create an ecosystem of
         | value-add services that would become self-reinforcing. S3
         | wasn't about Amazon installing and managing MogileFS on a few
         | boxes for you; it was about making it so that you didn't need
         | to care about the boxes at all. Athena isn't about getting them
         | to install Presto on some boxes for you; it's about not having
         | to care about the boxes.
         | 
         | And it becomes self-reinforcing. As people use AWS for these
         | value-add services, third parties want to build on AWS to get
         | access to you. Which means that you want to build on AWS to get
         | access to those third parties. Likewise, the more you use AWS's
         | value-add services, the more you become dependent on them.
         | 
         | Many providers offer an S3 competitor. Few go much beyond that
         | and S3 is less interesting if it's _only_ about storing and
         | serving files. S3 becomes so interesting on AWS because it can
         | feed so many things. It can become a target for Kinesis or a
         | source for Athena or a storage engine for Aurora.
         | 
         | Digital Ocean wants to go in this direction, but it isn't easy
         | and their prices are rising to be similar. For example, DO
         | offers managed databases. However, their pricing pretty much
         | mirrors Google's. 8GB RAM high-availability is $200 on DO and
         | $197.25 on Google. DO offers "4 vCPU" while Google only
         | includes 2 vCPU, but GCP's vCPUs are dedicated while DO's are
         | shared so it's probably a valid comparison. Even DO's compute
         | VMs are similarly priced to Google's sustained-use pricing
         | ($49.34 for Google's 2 vCPU 8GB N2D vs $60 for DO's 2 vCPU 8GB
         | General Purpose Droplet). Now, DO's come with 4TB of transfer -
         | which is an important distinction. However, when we look at
         | their new App Platform, they've stopped including a lot of
         | transfer for free and they're charging $0.10/GB for outbound
         | transfer after the limit.
         | 
         | Oracle is looking to become a cloud competitor, but they're
         | behind. They include 10TB of outbound transfer for free (which
         | is nice) and they only charge $0.85/GB after that. However, I
         | think there's a decent amount of distrust around Oracle in
         | general and their offerings are a lot more limited than
         | AWS/GCP/Azure.
         | 
         | The problem is that it takes years and a lot of engineers and
         | capital to build up the breadth of services that people have
         | come to use. If you're a startup, do you want to be managing
         | your database, backup plan, scaling plan, etc.? You'd likely
         | rather pay AWS/GCP/Azure more money and concentrate on your
         | product. Do you want to install and manage Kafka and its
         | dependencies like Zookeeper? Do you want to run your own load
         | balancers? Your own caching cluster? Your own ML system? Your
         | own video encoding system?
         | 
         | So, it really depends on what you're looking for. The sales
         | pitch for AWS/GCP/Azure is that you won't be blocked from
         | "anything" that might be useful for your startup. If you go
         | with DO and realize that you need a high-throughput queue
         | system, do you start evaluating RabbitMQ and Kafka, figure out
         | which your engineers feel comfortable maintaining, figure out
         | how you'll back it up, maintain uptime, etc.? Or would you just
         | rather Confluent give you a managed system? Or use AWS's SQS or
         | GCP's PubSub?
         | 
         | If you're just looking for VMs, a lot of places are offering
         | that. However, often times they look cheaper until you start
         | looking for dedicated CPUs. If you're getting 8 vCPU, but
         | they're hugely overselling the boxes, you aren't really getting
         | 8 vCPUs.
         | 
         | Transfer is the one area where the big three cloud providers
         | seem to really overcharge.
         | 
         | The problem is that once Amazon saw the margins they were
         | getting from AWS, they poured money into it to keep adding
         | value that others (without as much capital) wouldn't be able to
         | keep up with. Microsoft and Google have the kind of capital to
         | pour in to compete in the area, but a place like Hetzner, OVH,
         | DigitalOcean, Rackspace, etc. generally don't have the kind of
         | capital to hire the engineers to create and manage the myriad
         | of services that Amazon started churning out. When AWS was just
         | EC2 and S3, there were loads of options that were roughly
         | equivalent. Once Amazon started pouring money into AWS, it just
         | became really hard for competitors without Amazon's huge scale
         | to keep up. Google and Microsoft could buy their way in and I'm
         | guessing Oracle will keep investing in their platform. However,
         | it's hard for a new company to get involved. DigitalOcean has
         | raised almost half a billion and I think they're a great
         | company, but their offering is very limited by comparison.
         | 
         | So, there aren't really competitors featuring the kind of
         | breadth of services. Oracle is probably the closest and
         | DigitalOcean has some nice offerings, but it takes a lot of
         | time and money to really become a competitor - and an amount of
         | money that is hard to raise given that you have three
         | incredibly well-funded and incredibly competent companies
         | looking to make sure you don't enter the market.
        
         | bastawhiz wrote:
         | IBM, if you're feeling lucky
        
         | thiscatis wrote:
         | Oracle Cloud if you want to relive the nineties.
        
           | shiftpgdn wrote:
           | Oracle Cloud has live migration (still not available on EC2,
           | afaik) and had cloud console before AWS.
        
             | [deleted]
        
         | raphaelj wrote:
         | The most important thing is to avoid proprietary services and
         | uses OpenSource alternatives instead. Like, avoid AWS Aurora
         | and use PostgreSQL instead.
         | 
         | That will make it almost trivial to move from one provider to
         | another.
        
         | randomsearch wrote:
         | If you need a lot of features, essentially: no.
        
         | harrygeez wrote:
         | I work for a large bank and they basically built they own
         | private cloud
        
           | swebs wrote:
           | We use to call that a data center.
        
         | detaro wrote:
         | Depends on what you need. They offer a giant bag of services
         | and abilities, so it really comes down to which subset of that
         | you are looking for.
        
         | dharmab wrote:
         | If you just need Linux VM and a couple of other basic
         | capabilities, DigitalOcean.
        
           | maccard wrote:
           | Any recommendations for a DO-likd experience that supports
           | windows? As much as I'd like to use DO, it's a show stopper
           | for people who want the simplicity of DO but have a
           | requirement on windows (hello, MSVC)
        
             | mixmastamyk wrote:
             | Install Wine. ;-)
        
           | mixmastamyk wrote:
           | Do they or linode have a managed database product?
        
             | dharmab wrote:
             | Yes, why not look on their website? They also have
             | S3-compatible storage and a managed Kubernetes product.
             | https://www.digitalocean.com/products/managed-databases/
        
               | mixmastamyk wrote:
               | Because there's a lot of experienced folks in here that
               | can give better info than a marketing website. Does it
               | work well enough in comparison is another angle.
        
         | martimarkov wrote:
         | Ovh is the only one I can think of
        
         | kqvamxurcagg wrote:
         | Digital Ocean is great, but my needs are fairly limited.
        
         | eberkund wrote:
         | DigitalOcean, but they don't offer anywhere near as many
         | services as the big 3.
        
         | navaati wrote:
         | Scaleway maybe ? They have the basic building blocks (compute,
         | storage, networking, db, Kubernetes master).
        
         | bob1029 wrote:
         | I've been asking this question for a long time, and I can't
         | arrive at a solution in the middle that makes sense anymore.
         | 
         | If we pull the ripcord on AWS, we are going 100% on-prem with
         | our own servers. Bare metal is just watered down EC2 as far as
         | we are concerned. You still get left holding the bag on a
         | plethora of management duties, so you might as well just take
         | ownership of the whole stack at that point. There _are_ actual
         | benefits to keeping your own hardware in a datacenter that you
         | can physically access. There are also a shitload of downsides
         | that need to be reviewed. Once you accept and adjust to this
         | fate, things can move a lot more smoothly than the cloud
         | salespeople would like to admit.
         | 
         | Ultimately, you are probably stuck in the cloud until you can
         | hit that point of being able to dedicate 2+ full-time engineers
         | to the task of managing your infrastructure. Multiple hats for
         | developers works for cloud, but not so much for on-prem. Having
         | to drive to the datacenter should be something that only a few
         | people in your organization need to worry about. You could
         | consider outsourcing this specific aspect for a "pseudo-cloud"
         | experience, but that is more complicated and starts to defeat
         | the original purpose.
        
           | bsder wrote:
           | > Ultimately, you are probably stuck in the cloud until you
           | can hit that point of being able to dedicate 2+ full-time
           | engineers to the task of managing your infrastructure.
           | 
           | Um, exactly?
           | 
           | People think about cloud as outsourcing the hardware when you
           | are actually outsourcing the _system administration_.
           | 
           | So, when you have generated those system administrators in
           | house (you can't hire them anymore because system
           | administration as a career path is dead due to the cloud
           | vendors) because they are troubleshooting the "cloud" so
           | much, it's time to pull some things back to on-prem.
           | 
           | The other time is when you have one particular characteristic
           | (network, storage, etc.) that the cloud providers are killing
           | you on and you will save a whopping amount of money by
           | changing. However, by that time, you presumably are
           | successful enough that you have generated those system
           | administrators anyway.
        
           | theshrike79 wrote:
           | > Ultimately, you are probably stuck in the cloud until you
           | can hit that point of being able to dedicate 2+ full-time
           | engineers to the task of managing your infrastructure
           | 
           | This is the exact reason people stay on AWS. You need to be
           | big and decently profitable to afford 2+ full time people
           | managing the server hardware purchases, maintenance, updates
           | - same with network.
           | 
           | These people need to be 24/7 on-call unless you can somehow
           | make your system so fault-tolerant, that it can handle up to
           | 16 hours of downtime without intervention (breaks the second
           | the engineer clocks out, needs to hold its own until they
           | clock back in).
           | 
           | Even the two people are a stretch when you need to be 24/7,
           | that's at least 3 shifts and even then you're one flu away
           | from being short-staffed again.
           | 
           | So now we're at a point where you need to make enough profit
           | to pay 4 competent server engineer's salaries just to get out
           | of AWS. Add to that the one-time costs of buying your own
           | servers, setting them up and colocation costs.
           | 
           | That's a lot.
        
       | [deleted]
        
       | jrsdav wrote:
       | I've done pretty extensive work in all three major cloud
       | providers. If you were to ask me which one I'd use for a net new
       | project, it would be GCP -- no question. Nearly all of their
       | services I've used have been great with a feeling that they were
       | purposefully engineered (BigQuery, GKE, GCE, Cloud Build, Cloud
       | Run, Firebase, GCR, Dataflow, PubSub, Data Proc, Cloud SQL, goes
       | on and on...). Not to mention almost every service has a Cloud
       | API, which really goes a long way towards eliminating the
       | firewall and helps you embrace the Zero Trust/BeyondCorp model.
       | And BigQuery. I can't express enough how amazing BigQuery is. If
       | you're not using GCP, it's worth going multi-cloud for BigQuery
       | alone.
       | 
       | But there is something to be said of AWS. Their SDKs are complete
       | and predictable, their APIs are very fast and consistent, and AWS
       | IAM, while having a steep learning curve, never leaves you
       | guessing around what your principals have access to. For me, the
       | real challenge with AWS has been introducing multiple AWS
       | accounts. Governance just flat out sucks when you begin to scale
       | past a handful of accounts (but it is getting better).
       | 
       | Azure on the other hand, has terrible consistency issues between
       | their APIs, their SDKs are awful, and it just feels like the
       | entire product is an extension of the MCP System Administrator
       | persona of old, where it's expected that someone's job will be
       | sitting in front of a UI and clicking around to get things done
       | (the whole blade thing with their portal has to be one of the
       | worst user experiences I've ever seen). However, I do like their
       | Logic Apps, and Azure Policy with auto remediation (when it works
       | as advertised -- ref API consistency and how long it takes for
       | things to propagate through their system) has tons of potential.
       | But they still have a ways to go before I'd consider it for my
       | workloads.
        
         | techlatest_net wrote:
         | I completely second this. We publish VM solutions in all the
         | three marketplaces and find GCP the best as a partner and as a
         | customer. The VMs spin in seconds , cost is the lowest for most
         | of the common services and the web console is fast and does not
         | have the clutter like that of AWS or Azure.
         | 
         | Ever since they got Thomas Kurien as new CEO, there is more
         | focus on the marketing and partnering outside of US & Europe.
         | The recent deal with ARAMCO to setup data center in KSA
         | reflects this.
         | 
         | From a customer base perspective, our experience is that GCP
         | has more developer & startup focused customer base, Azure has
         | more enterprise crowd where as AWS is a good mix of every one.
        
         | dmitriid wrote:
         | I can kinda agree on GCP with one exception: Dataflow. I have
         | no idea what the future holds for it.
         | 
         | It is a managed Apache Beam service and is _very_ useful for
         | certain scenarios (like  "hey, we have a million incoming
         | PubSub messages that we need to transform into a dozen
         | different branching streams of data"). It looks like even
         | BigQuery actually transforms SQL statements into a bunch of
         | Dataflow jobs.
         | 
         | But...
         | 
         | But...
         | 
         | - Minor version updates to Google Dataflow SDK once every
         | couple of months while deprecating most other minor versions?
         | Check.
         | 
         | - No visible contributions to Apache BEAM itself? Check. In
         | 2021 I still don't know if I can use any Java versions beyond
         | Java 8 to develop for and run in Dataflow. And Google is
         | arguably one of the biggest users of Apache BEAm, and
         | definitely a user with the largest pile of money to throw at
         | the problem.
         | 
         | - They've recently sent out a questionnaire about Dataflow to
         | some of their customers that feels like a "hey, we're
         | definitely considering deprecating this, we're gauging the
         | potential impact"
        
           | boulos wrote:
           | Disclosure: I work on Google Cloud (and with the Dataflow
           | folks on occasion).
           | 
           | Sorry, if you're getting mixed messages. Dataflow is here to
           | stay. Google, Spotify, Twitter, and many other large
           | customers heavily depend on it. Twitter moved their entire ad
           | revenue pipeline to it [1] last year.
           | 
           | A quick perusal though of
           | https://github.com/apache/beam/commits/master shows decent
           | Googler activity. Can you highlight where you were looking
           | for "no visible contributions"? (Maybe we do a bad job of
           | being visible?).
           | 
           | [1] https://cloud.google.com/blog/products/data-
           | analytics/modern...
        
           | antonvs wrote:
           | I love Dataflow, but share the same concerns. It feels like
           | something that's going to die of neglect even if it's not
           | intentional.
        
           | runT1ME wrote:
           | Interesting comment, definitely want to hear more. I have
           | concerns about Beam/Dataflow, but they seem different to
           | yours.
           | 
           | The dataflow product seems to run older versions of Apache
           | Beam just fine, so minor deprecations don't seem like an
           | issue in practice, but maybe I'm mistaken.
           | 
           | "No visible contributions to Apache BEAM itself". I don't
           | think this is true, I'm a contributor and somewhat active on
           | the developer mailing list, it seems the majority of the
           | contributions these days come from google employees.
           | 
           | If the questionnaire you're referring to was the paid Apache
           | Beam survey, I participated and definitely didn't get the
           | impression that they were considering deprecating the
           | service. It was much more focused on how they can improve
           | docs, examples, and help developers use it.
           | 
           | Now, _I_ think the project is too ambitious even for google.
           | They don't need to support Spark /Dataflow/Flink on three
           | different languages (java/python/go) imo. I'm also frustrated
           | with some of the bugs that slip through.
           | 
           | The fact that there is no back pressure support for a
           | streaming framework is _such_ a google thing to do: why worry
           | about back pressure if you can just tell another team to
           | increase their throughput for downstream sinks?  /s
           | 
           | Dataflow does seem to be one of GCP's most popular services
           | (spotify and twitter are both users now) so I would guess it
           | is here to stay in some form.
        
           | ignoramous wrote:
           | And GCP's Director of Outbound Product Management saying
           | things like, "I've been thinking about the cool ways
           | @GCPcloud reinvented public cloud... Sometimes you have to
           | leave the past behind, and we haven't hesitated to re:tire
           | services and features. HIYOOOOO! We're getting better though
           | :)" doesn't really inspire any confidence either.
           | 
           | [0] https://archive.is/l6s5Q
        
         | wdb wrote:
         | My mine gripe with GCP is that most projects don't have any
         | examples or support how to use it on GCP compared to the always
         | AWS examples. That's always a bit of a bummer
        
         | skrebbel wrote:
         | I love the idea of GCP but I can't shake the fear that one
         | colleague, using the company Gmail account, posts something
         | somewhere on the internet that Google's morality-du-jour
         | considers unacceptable, and the Google AI Killbot disables our
         | entire account, GCP included, ruining the business, with nobody
         | to call, nothing to do, except tweet and post on HN and hope
         | someone at Google listens.
         | 
         | I don't mean this as a flamebait hyperbole, this is truly the
         | single thing that keeps from moving our business to GCP
         | because, like you say, that BigQuery thing tastes _sweet_.
         | 
         | How do you deal with this? Is there any sort of guarantee with
         | GCP that I missed where they promise not to do this?
        
           | pmontra wrote:
           | You shouldn't share one single company account across the
           | team. Everybody should have their own account, of course on
           | the company domain, and use that one.
           | 
           | Advantages
           | 
           | 1. You know who does what.
           | 
           | 2. If Google bans an account the others keep working.
           | 
           | 3. Permissions per employee, because not everyone need to to
           | everything.
           | 
           | 4. If an account is compromised, you ban the account.
           | 
           | 5. When an employee leaves, you ban the account instead of
           | changing the password.
           | 
           | 6. N people sharing a common password on an account nobody
           | has particular responsibility for, ouch.
        
             | tomnipotent wrote:
             | > You shouldn't share one single company account across the
             | team
             | 
             | No one said anything about using a single account.
             | 
             | > Everybody should have their own account
             | 
             | This is moot if your company uses GSuite. The concern is
             | that if a GSuite account is linked to a GCP account, and
             | suspicious activity happens on Google Apps that it can
             | result in interruption to GCP (and vice versa).
        
           | antonvs wrote:
           | I haven't encountered that situation but we use GCP and use
           | their support: https://cloud.google.com/support
           | 
           | We can easily get a Google person on the phone when we need
           | to, so I wouldn't be terribly concerned about this scenario
           | since we have a relationship, a contact route, and (possibly)
           | some kind of contractual accountability.
        
             | theptip wrote:
             | Echoing this. GCP support is responsive and fairly
             | effective. It's a bit expensive, but that is a different
             | matter.
             | 
             | This comes up on HN periodically, and I think folks have
             | very mistaken assumptions about GCP based on Google's
             | reputation for poor or non-existent support on free
             | consumer-facing services like gmail; GCP and Gsuite are
             | very much serious enterprise services.
        
               | skrebbel wrote:
               | I can't find the links back, but there's been stories on
               | HN about paid GCP accounts being blocked because of
               | actions taken in connected GSuite accounts (or GMail? ie
               | the mail was free but the GCP was paid? Can't recall)
               | that Google's automation deemed malicious.
               | 
               | Surely the consumer stories are much more prevalent, but
               | to my memory it's not only been that.
        
               | wmf wrote:
               | A paid account != a Production or Premium support
               | account, though.
        
               | theptip wrote:
               | I'm sure someone has been taken down in this way on GCP,
               | and if you're on AWS you could get taken down like this
               | too (see Parler). It's really hard to quantify the risk
               | here but my priors are that if you are a normal business
               | that is not doing anything illegal then the risk is
               | vanishingly small, and that GCP is not worse than AWS.
               | 
               | I think that building on a cloud platform (or other SaaS
               | like an Oracle DB) and getting your license cost
               | increased is a much bigger business risk.
               | 
               | Either way building your system to be easy to lift and
               | shift to another provider (or on prem) has merit to hedge
               | against these risks, but it also slows you down.
        
               | antonvs wrote:
               | > Either way building your system to be easy to lift and
               | shift to another provider (or on prem) has merit to hedge
               | against these risks, but it also slows you down.
               | 
               | Not necessarily. Kubernetes is a great way to hedge
               | against that. You can write fully cloud-native
               | autoscaling apps that have minimal dependencies on the
               | hosting environment.
        
               | theptip wrote:
               | I agree, and chose k8s for this reason, but it's
               | definitely more work to run your own message queue vs.
               | using SQS etc, so I don't think it solves all of the
               | friction here.
        
               | gundmc wrote:
               | This story was debunked/refuted:
               | 
               | https://old.reddit.com/r/google/comments/8l231x/google_ba
               | nne...
        
             | deathanatos wrote:
             | In every cloud provider I've used, filing a support ticket
             | was done from within their web UI. And that meant logging
             | in.
             | 
             | If Google bans your org for unknown/nebulous reasons, and
             | you're not able to log in, can you get to those support
             | channels?
        
               | antonvs wrote:
               | We have email addresses and phone numbers we can call, so
               | yes. Phone support is available on any of the paid
               | support options.
        
           | jacques_chester wrote:
           | This risk exists for other providers. Corey Quinn calls it
           | the "underpants problem".
           | 
           | https://twitter.com/quinnypig/status/1120780385460391939
        
           | williamstein wrote:
           | I've been using GCP since 2014 to run cocalc.com, and at some
           | points in the past people have used it to launch attacks or
           | mine bitcoin (we make that much more difficult now). Google
           | did temporarily block or suspend our resources, but the
           | experience was nothing like "nobody to call, nothing to do".
           | Instead, Google contacts you immediately, and you message
           | back and forth with real people who have the power to
           | instantly fix things. In any case, in my experience the
           | reality of being a GCP customer is not the same as the fear,
           | uncertainty and doubt that you have.
        
             | skrebbel wrote:
             | That's great to hear, thanks!
             | 
             | It still appalls me how it's the norm these days for
             | providers to first suspend service, and then ask questions
             | (to the point that you describe it as a positive experience
             | in an HN comment). But I think most big providers do that,
             | ie it's not unique to GCP. And your experience is way
             | better than my impression of Google (incl their paid
             | services) so great to hear.
        
           | bedatadriven wrote:
           | Our service has depended on GCP/AppEngine for the last 8+
           | years. Our business depends on it and Google has proven to be
           | reliable partner. We pay ~400/month for a support package and
           | have always been able to get someone on the phone.
           | 
           | The only time we've ever really needed it was when one of our
           | customer's (satellite) IPs was once flagged incorrectly as
           | originating from Cuba and blocked because of sanctions. We
           | reached an engineer via phone support and they were able to
           | get the Google team responsible for their Geo IP database to
           | correct the entry.
           | 
           | We've also had support engineers based locally call us to
           | check in periodically, and I doubt we are in the top 10% of
           | their customers by spend.
           | 
           | Definitely would recommend GCP without reservation.
        
           | boulos wrote:
           | Disclosure: I work on Google Cloud.
           | 
           | I am not a lawyer, nor your lawyer, however the terms you're
           | looking for are the Acceptable Use Policies for both Google
           | Workspace (nee GSuite) [1] and GCP [2].
           | 
           | Both Workspace and GCP offer support (start at
           | cloud.google.com/support). The included Workspace support
           | ("Standard Support") includes phone support and a "Four hour
           | SLO for P1 Support cases".
           | 
           | So if one of your employees did somehow get flagged for
           | violating the Acceptable Use Policy, there is phone support
           | included that would let your resolve this. You can pay more
           | for higher levels of support with shorter response times,
           | dedicated representatives, and so on.
           | 
           | Edit to add: if you're _really_ concerned (and some folks
           | are, I get that), I 've seen some organizations make a
           | _separate_ domain for production. I don 't love the
           | ergonomics of switching accounts like that, but it's also not
           | the worst thing I've seen people do.
           | 
           | [1] https://workspace.google.com/terms/use_policy.html
           | 
           | [2] https://cloud.google.com/terms/aup
        
           | forty wrote:
           | We don't use GCP a lot, but just a note: it's possible to
           | login to GCP using your SSO rather than gmail addresses. I
           | guess it would limit the risk you are worried about.
        
           | Thaxll wrote:
           | There are no proof / example whatsoever that GCP is related
           | to other Google products. I've never heard or seen my GCP
           | account was shutdown because Youtube / gmail / google account
           | etc ...
        
           | AlchemistCamp wrote:
           | Agreed, I've lost both a Gmail account and a YT account to
           | Google's "acceptable bug rate" coupled with nearly fully
           | automated support.
           | 
           | In both cases, the problem arose not from my behavior but
           | from their merging, splitting and changing their product
           | offerings. As dependent as I am on Google personally, I
           | couldn't in good conscience tie a business to their whims if
           | there were any reasonable alternative.
           | 
           | In terms of search and video as marketing channels, they've
           | pretty much got a monopoly. In cloud services, there's more
           | choice.
        
           | mhh__ wrote:
           | I would still be more worried about Google canning the
           | service you're using.
           | 
           | The "shout at it on HN until it gets fixed" customer service
           | is awful, but I don't think they're going to hurt their
           | bottom line like that - and besides, if you have (for the
           | sake of argument) someone spouting wrongthink on the company
           | account you're really playing with fire in the first place.
        
           | renewiltord wrote:
           | I definitely use a separate google account for all of this.
           | The support for it is pretty good and I don't see why one
           | would ever use a personal account.
        
         | znpy wrote:
         | Not a GCP user myself, but I've read a lot of stories about GCP
         | deprecating products at a very fast rates (as google does with
         | the general public).
         | 
         | I don't know if I'd be okay with this? Once a project is done I
         | wouldn't want to do any re-engineering that's not strictly
         | needed (and outside general maintenance).
        
         | pratio wrote:
         | Azure UI, Flows almost everything feels half baked. They have
         | this weird segue like UX in some places where trying to go back
         | to a previous screen feels like moving a big picture around, it
         | annoys me so much, The best thing that we found with Azure was
         | using Azure AD, works as advertised and the SSO integration was
         | smooth.
         | 
         | I still prefer AWS services like S3 because they're predictable
         | and I've yet to run into an issue which AWS support wasn't able
         | to solve.
        
         | andreilys wrote:
         | How long do you reckon before google shuts down GCP?
         | 
         | I suppose that's part of the gamble when you bet on them.
        
           | antonvs wrote:
           | You're understandably thinking of Google's track record with
           | many of its other products that were discontinued. However,
           | most of those products were "free" to the user, and as such
           | Google had no real obligation to its customers.
           | 
           | GCP is a very different kind of product. Customers pay for it
           | directly, and often their business depends on it. It's
           | covered by all sorts of contractual agreements, including
           | service level agreements. It's backed by a great deal of
           | physical hardware around the world that Google wouldn't
           | otherwise need. Its revenue is growing fast, currently over
           | $12 billion/year. That's revenue from customers paying it
           | directly. In Q2 2020 it had 43% growth, even though Alphabet
           | had its first quarterly revenue drop.
           | 
           | It's not the kind of thing they're going to dump on a whim,
           | and if they did decide to exit that space, it would most
           | likely be by letting another company acquire it, since it
           | would be hugely expensive to just drop it.
        
             | temp667 wrote:
             | Tell that to folks building on the paid maps API's.
             | 
             | I don't think AWS has every really screwed anyone. My
             | simpleDB kept running long after I even remembered it used
             | simpledb! I can't even remember a price increase, much less
             | a 10X gotcha one with no grandfathering! Ouch!
             | 
             | Google will kill your account, change pricing etc much more
             | commonly than AWS. The nightmare of google+ and being
             | forced to jam a profile onto everything - they give two
             | sh** about user stability / happiness on some things if the
             | command comes down to blow the house up which it seems to
             | periodically.
        
               | antonvs wrote:
               | Google Maps API is still not a comparable kind of
               | business. And Google+ is completely irrelevant.
               | 
               | > I don't think AWS has every really screwed anyone.
               | 
               | The apples-to-apples comparison is not to AWS, but to
               | Amazon. There are plenty of complaints against Amazon for
               | ways they've screwed shoppers, book authors, publishers,
               | etc.
               | 
               | If you want to compare Google _Cloud_ to AWS, you won 't
               | have nearly as much to complain about.
               | 
               | It's perfectly reasonable to say you don't want to deal
               | with or depend on Google because they've screwed you in
               | the past. But the claim that there's a serious risk that
               | GCP will suddenly be discontinued is just silly.
        
             | trhway wrote:
             | >But when we looked at performance on the 16-core
             | benchmark, none of the winning machines ran Intel
             | processors. In fact, the AWS custom-built Graviton2
             | Processor, which uses a 64-bit ARM architecture, edged out
             | GCP and Azure's winning machines, both of which ran AMD
             | processors.
             | 
             | Google/GCP plays catch-up, and while GCP has been coming to
             | the level of AWS on services, the AWS already gets new CPU
             | platform, and Google doesn't have ARM thus leaving GCP
             | several years behind - this will become pretty clear in the
             | coming years. With ARM beating x86 on performance and power
             | AWS can undercut - typical AMZN/Bezos - the GCP on price or
             | use the extra margin to expand and finance even more R&D of
             | AWS. I also think that Apple with M1 will become a huge
             | cloud player, at least for various mobile apps, etc. ie.
             | encroaching into GCP market, while not necessarily into
             | enterprise market of AWS nor Azure. That way the GCP will
             | be squeezed from all sides.
             | 
             | >Its revenue is growing fast, currently over $12
             | billion/year.
             | 
             | The tough question here for GCP is whether that revenue is
             | supporting the R&D to match the R&D of AWS and Azure (and
             | probably Apple in the coming years), especially the
             | investment required to get their own ARM. If i remember
             | correctly Google gave GCP till 2023 to become a leader
             | comparable to AWS or something like this. I think they
             | wouldn't reach the goal, and as result Google will start
             | counting money when it comes to GCP and will just drop GCP
             | from the top priorities, and the GCP will just linger
             | lagging behind more and more.
        
           | rootusrootus wrote:
           | > I suppose that's part of the gamble when you bet on them.
           | 
           | That or they just shut down _your_ GCP.
           | 
           | Lack of a real, responsive support channel is what keeps me
           | from spending money for Google services.
        
             | antonvs wrote:
             | We use GCP and have a real, responsive support channel. See
             | https://cloud.google.com/support .
             | 
             | Are you saying lack of a responsive _free_ support channel?
        
           | renewiltord wrote:
           | This is such an unlikely event. Anyone with any knowledge of
           | the cloud space would declare this nigh impossible.
        
         | GordonS wrote:
         | I mainly use work with Azure, but have worked with AWS too, and
         | not yet with GCP. I'm a bit fan of Azure - the service on offer
         | and the tooling.
         | 
         | Azure's UI is unusual, polarising even - you either love it or
         | hate it, but I'm more on the "love it" side. When it was first
         | released some years ago, it had some perf problems, but it got
         | over those long ago. In use, I find it to be a really good UX -
         | not sure I ever recall swearing at it because it was in my way
         | :) I like that it has themes (e.g. dark mode), and for the
         | _most_ part, I also find it far more consistent than the AWS
         | UI, which often feels like it 's been cobbled together by
         | several different teams. I also find the AWS UI feels pretty
         | "clunky" and dated. And in terms of cost management, Azure is
         | way more transparent and useful than AWS.
         | 
         | Regarding SDKs, not sure if you were really thinking of a
         | single service in particular or more generally, but assuming
         | the latter, I _mostly_ disagree about Azure 's SDKs. Some of
         | the SDKs have had too much churn for my liking, and the docs
         | don't always keep pace with those changes. In general though, I
         | find them really good.
         | 
         | I'm not a huge fan of ARM templates for anything but the
         | simplest deployments, but they get the job done. Bicep[0] shows
         | MS are improving things, and there are a couple of nice OSS
         | alternatives now, like Farmer[1].
         | 
         | I'm not a big fan of PowerShell in any form, but it's cross-
         | platform, and I use it on occasion for Azure automation, and
         | again it gets the job done without issues.
         | 
         | Azure CLI, I _really_ like - it 's OSS, cross-platform, and
         | covers pretty much all services. Extensions/plugins mean that
         | even new services are covered quickly. The syntax and commands
         | are very consistent (there are a few exceptions, of course),
         | and being able to output results in either JSON or CSV is great
         | for parsing from the likes of Bash scripts. Also like the way
         | you can filter and project output, without the need for
         | something like jq.
         | 
         | Don't recall a single instance of something I could do in the
         | UI but not via automation; aside from monitoring, cost
         | reporting and quickly deploying throw-away stuff during dev, I
         | don't feel compelled to use the UI.
         | 
         | [0] https://github.com/Azure/bicep
         | 
         | [1] https://compositionalit.github.io/farmer/
        
         | foobiekr wrote:
         | GCP's potential for product abandonment and their terrible
         | customer support are their primary weaknesses. And then there's
         | the issues well-described in [1].
         | 
         | [1] https://medium.com/@steve.yegge/dear-google-cloud-your-
         | depre...
        
         | mxz3000 wrote:
         | Working with multiple AWS accounts is definitely a pain, but it
         | definitely should get better in the future given that it's a
         | super important use case for internal services.
         | 
         | Internally we have best practices that dictate to split
         | services into their own accounts, with one account per stage
         | (i.e. beta, gamma, prod).
         | 
         | I'd like to also mention that CDK also makes working with
         | cross-account/cross-stack resources a lot easier.
        
         | mlthoughts2018 wrote:
         | I also have significant experience in all 3 and I couldn't
         | disagree more. GCP support & documentation alone is a dramatic
         | reason to avoid GCP. GCS CLI utilities are supposed to be S3
         | API-compatible, but they are not. GCP keyfile-based access is a
         | horrid anti-pattern, but the rules for human IAM user vs
         | service account vs impersonation are not uniform across all
         | products (eg, if you need developers to have ad hoc non-console
         | access to both GCE VMs and Dataproc clusters, you have to
         | manage two very different approaches to identity-based access).
         | 
         | GCP's region-level SLA are poor for most products and over a
         | window of a few years, they don't actually meet their region
         | SLAs. GCP has all kinds of nasty legalese about "beta" features
         | that aren't supported by the SLAs, and if you use them, you
         | forfeit your right to claim credits after SLA-violating
         | outages. For GKE in particular, Google's rules basically
         | exclude every aspect of Kubernetes you need to actually use it
         | in production, which is a blatant attempt to force users into
         | Anthos.
         | 
         | In machine learning in particular, GCP has horrible offerings
         | that are massively over-priced and/or are 100% hype-driven
         | (TPUs are a good example, but also things like running Kubeflow
         | or Feast).
         | 
         | Google Cloud Functions and Google Cloud Run have such severe
         | limitations to resource sizing, especially memory, that they
         | are irrelevant, whereas by comparison Fargate is excellent for
         | ML workloads. There really is no equivalent in GCP, since Cloud
         | Run can't handle large Docker containers needing high RAM, so
         | you'll just be rerouted to GKE where because of the SLA
         | legalese you can't actually use any of the tools you want. And
         | then on top of this, configuring any type of hybrid open
         | internet / internal data center service with Cloud Functions or
         | Cloud Run is miserable. You need a full Networking team just
         | solely to manage Cloud Function or Cloud Run service access, it
         | is absolutely nowhere close to self-service for normal backend
         | teams.
         | 
         | GCP is a miserable, miserable choice for cloud vendor. It is
         | typically chosen solely due to being cheap in the short term
         | and allowing bulk deals on GSuite, Ads credits and other deal
         | sweeteners. It's so stupid to choose GCP for these short-term
         | deals, because Google absolutely will lock you in and raise
         | prices for their garbage tools and poor customer service.
         | 
         | For my money both Azure and AWS are still lightyears ahead of
         | GCP and I would gladly pay a premium to use either just to
         | avoid GCP.
        
       | polote wrote:
       | Adding 20px of padding on all the slides seems to be the worst
       | idea they got this year. Slides that you can't read is always
       | better than slides you can read /s
       | 
       | Direct access to pdf download :
       | https://content.cdntwrk.com/files/aT0xMzI3NDk4JnY9NCZpc3N1ZU...
        
         | jarym wrote:
         | UX curse strikes again
        
         | ericpauley wrote:
         | In the authors' defense, these don't appear to be slides at
         | all, but rather a PDF version of what could be a printed
         | document. However, whether the document would look good in
         | print is also highly debatable.
        
       | znpy wrote:
       | the website requires providing personal data including an email
       | address to access the full report.
       | 
       | I recommend using an email @cockroachlabs.com so that they can
       | get spammed by their own marketing bs (besides the report).
       | 
       | You will be directed to the download page anyway.
        
       | ashtonkem wrote:
       | The big problem for me is trust. I don't care what the feature
       | set or performance is; I don't trust Google enough to bet a
       | business on it. And I'm not even worried about Google being
       | malicious; I'm worried about them being mercurial and
       | changing/removing things I need without warning.
        
         | Spooky23 wrote:
         | It's an old and lazy/annoying complaint.
         | 
         | There's a difference between consumer stuff and enterprise
         | stuff with contracts. Grown up services like GSuite, AppEngine,
         | etc have been alive and well for many years and aren't going
         | anywhere.
         | 
         | It makes sense to do risk assessment and avoidance where there
         | is value. General emotional stuff isn't productive.
         | 
         | Building your entire business on AWS Lambda, for example, is a
         | risk you need to understand. In the past, I worked on a team
         | that chose to put a critical business process on a IBM
         | POWER/Aix platform... in our case we went through the options,
         | identified risks/opportunities for standardizing a long lived
         | process on a sole source platform, and made a decision. It was
         | a decision that served us for about a decade before we moved
         | on, so it was very successful.
        
           | Jugurtha wrote:
           | > _It's an old and lazy /annoying complaint._
           | 
           | Granted, you offered a nuanced reply for someone building
           | something on these clouds. However, when you're dealing with
           | enterprise that are _directly competing_ with the main cloud
           | providers on other verticals, they are not being lazy or
           | annoying, they are being careful, and not without a reason,
           | and avoid using their competitor 's cloud infrastructure.
           | 
           | Some of our clients have no problems using these cloud
           | providers. Others wouldn't go through them because that would
           | leak information.
           | 
           | If I'm not mistaken, Google used to buy datacenters in
           | stealth mode, under different companies created for that
           | purpose, to avoid getting on Microsoft's radar and keeping
           | how successful search was from them.
           | 
           | We use GCP, for context.
        
             | ignoramous wrote:
             | > _Google used to buy datacenters in stealth mode, under
             | different companies created for that purpose, to avoid
             | getting on Microsoft 's radar and keeping how successful
             | search was from them._
             | 
             | I believe, Google for a long time (and still does?) thought
             | their infrastructure was the secret sauce, and that might
             | have impeded them from competing with AWS in the early
             | years (despite having all the pieces in place already)?
        
               | Jugurtha wrote:
               | There are apprehensions like these all over the place to
               | protect their user base.
               | 
               | This matters to us because we're building our machine
               | learning platform[0] and we want flexibility as opposed
               | to using their machine learning products, because each
               | considers themselves "the only cloud". Therefore, we're
               | compelled to do "multi-cloud"[sigh], because we want to
               | be able to train models on X, deploy on Y, and have data
               | on Z.
               | 
               | It's funny to watch, though, as if I recall correctly,
               | there was an article on one of these companies where
               | saying "multi-cloud" was blasphematory.
               | 
               | - [0]: https://iko.ai
        
           | jshen wrote:
           | Google has absolutely abandoned things in their cloud. App
           | Engine has been a moving target for years for just one
           | example.
        
             | bedatadriven wrote:
             | I beg to differ. We've run our business on AppEngine for 8+
             | years. We've never been forced to migrate, and when we've
             | chosen to upgrade to newer runtimes like Java8, the
             | transition was smooth.
             | 
             | Upgrading to Java11 will indeed be a big change, but Java8,
             | with memcache etc, is still very much supported.
        
             | Crash0v3rid3 wrote:
             | Can you give a more clear example of what GCP has dropped
             | support for?
        
               | Strom wrote:
               | Google provides a list of App Engine features they've
               | removed. [1] Beyond that there is also a somewhat
               | undocumented phase of _working-but-forgotten_. Classic
               | App Engine features like the datastore, memcache, Users
               | API, Python 2, Go 1.11 etc go under this category. These
               | are things that still work, but get no updates. Instead
               | you get constant e-mails and other notifications about
               | how you should redesign your app to work with the 2nd
               | generation App Engine system. Which means Firestore (in
               | datastore mode) instead of datastore. Memorystore instead
               | of memcache. Your own solution instead of the Users API
               | etc.
               | 
               | --
               | 
               | [1] https://cloud.google.com/appengine/docs/deprecations
        
           | [deleted]
        
           | temp667 wrote:
           | Tell to the folks paying for the Maps API who built
           | businesses around it.
           | 
           | What a scam. Has amazon EVER raised the price of an AWS
           | service?
        
           | sturgill wrote:
           | Eh, even corporate GSuite changes from time-to-time. Google
           | products and services are less stable than AWS. I'm not
           | talking about uptime, necessarily, but for all of AWS half-
           | baked ills you know that half-baked service is going to be
           | around forever.
           | 
           | I don't think it's a tired argument: Google is much more
           | likely to cut bait than Amazon.
        
             | etxm wrote:
             | If this was on occasion it wouldn't bother me.
             | 
             | If my cloud provider said, "hey we released a half baked
             | service and we're deprecating it" at least that would give
             | a solid reason to fix some obvious technical debt.
             | Otherwise you may just be band-aiding technical debt for
             | years.
             | 
             | Anecdotally, I'm thinking of ElasticSearch Service around
             | 2017. We were pushing almost a terabyte an hour into ESS.
             | 
             | We ended up tacking on SearchGuard, ElastiAlert, some SSO
             | proxy, and about 3-4 other products, when what we wanted
             | was X-Pack.
             | 
             | It took a lot of toil before we convinced the org to go
             | permit a migration off of ESS.
        
               | ashtonkem wrote:
               | You might accept it, but I wouldn't. Telling product
               | owners that their timelines have been pushed because our
               | cloud provider is removing something we depend on _again_
               | is not a conversation I want to have.
               | 
               | Large enterprises are complicated beasts, and they value
               | stability a lot. Even removing a single feature might
               | cause dozens of teams to drop everything in order to go
               | and fix the mess that someone else made. Why risk it?
               | Especially if the alternative is someone who will wait to
               | release a feature until it's more than half baked and
               | support it for a decade or more?
        
               | etxm wrote:
               | I said "on occasion," not time after time.
               | 
               | I think purging some of the lower quality services from a
               | catalog of over 175 (AWS) services would be a net
               | positive, because orgs wouldnt come along and build on
               | top of sore ice that may not be as extensible as you need
               | it two quarters from now.
        
               | sturgill wrote:
               | I disagree. Perhaps AWS should be more selective in what
               | they choose to launch, but once a service is launched you
               | should have a very compelling reason to deprecate it.
               | This creates a positive feedback loop that AWS is safe
               | --- in the sense that if you build on top of their
               | services you know that they will continue to be around.
               | 
               | It makes the AWS dashboard a bit more cluttered, but if
               | you use one of AWS' half-baked services you know it will
               | be around for as long as you want. Maybe you outgrow it;
               | that's fine. You can opt to move off, but AWS won't force
               | your hand.
               | 
               | There's a ton of value in that stability. Your MySQL
               | server running on EC2 still works today if you haven't
               | migrated to RDS. And if you migrate to RDS, you can be
               | confident that it will be around until well after you've
               | moved to your next job.
               | 
               | Ironically, this is related to Golang's strong 1.X
               | backwards compatibility guarantee. Knowing that what
               | works today will work tomorrow has tremendous value. You
               | don't have to wake up and migrate everything from vendor
               | to modules. You can build on ECS today and have
               | confidence ECS will be around tomorrow.
        
           | k4ch0w wrote:
           | It's human trust. It's a basic thing in all business
           | dealings. Google has built this reputation themselves over
           | the years by constantly sun setting new products. I mean
           | there is a website showcasing it https://killedbygoogle.com.
           | Google support is known for being notoriously bad and
           | unhelpful. They are the first targeted tech giant going
           | through new antitrust suits and who knows the outcome of
           | them. Why would I trust a business I'd hope could be around
           | for 10 to N years when AWS/Azure are around? Yes, the same
           | could be said for them but the basic human element of trust
           | is on their side.
        
             | jsnell wrote:
             | Why do you trust AWS when Amazon kills failed non-AWS
             | products left and right? I even remember Bezos bragging
             | about this being a core part of the company culture. Why do
             | you trust Azure when Microsoft's graveyard of non-Azure
             | graveyards has long since overflowed?
             | 
             | For me, it's because Amazon killing their failed phone,
             | their failed Yahoo Answers clone, their failed search
             | engine, or their failed paypal clone says nothing about
             | their commitment to their phenomenally successful $45
             | billion / year business with high margins and 29% growth.
             | 
             | Google Cloud is a $14 billion / year business growing at
             | 45% / year. It is a smaller business than AWS, sure. But
             | not by an order of magnitude. It's basically 3.5 years
             | behind Amazon on the growth curve. Were you afraid in 2017
             | that AWS would be killed due to being too small a business?
        
           | cwhiz wrote:
           | This comment brought to us 9 days after an entire company was
           | yeeted off the internet by a cloud provider.
           | 
           | Old, lazy, and annoying? Come now.
        
         | shaicoleman wrote:
         | Not to mention some of the ridiculous price increases, which
         | could be enough to kill your business if you depended on them,
         | e.g.
         | 
         | * Google Maps API increasing prices by 1400%+
         | 
         | * GKE price increasing from free to ~$73/month per cluster
        
         | bnt wrote:
         | Or some ML crob job algo going haywire and closing your account
         | - with no human to contact to get it resolved.
        
           | SteveNuts wrote:
           | Google's services are so perfect they don't even need to
           | invest in customer service!
           | 
           | If you have a problem with anything, it's clearly your fault
           | and you're doing it wrong. /s
        
             | ashtonkem wrote:
             | Sarcasm aside, at $COMPANY we have AWS reps integrated into
             | our Slack, and they work hand in hand with our engineers
             | quite often. Even for things as low down as "why is this
             | query so slow on AuroraDB?" They even hop into war rooms
             | for big events in case we need immediate assistance during
             | high visibility outages.
             | 
             | It's hard to overstate how important this level of close
             | support is for an enterprise that is literally betting the
             | farm on a cloud provider. The idea of counting on Google's
             | historical level of support is an absolute non-starter for
             | us.
        
               | theshrike79 wrote:
               | Agree, we have an integrated AWS contact too and they're
               | really invaluable for getting insight on what the actual
               | limits are on their services.
        
               | 0xEFF wrote:
               | The role you describe is a technical account manager and
               | Google has hired many. I'm a Google cloud partner and
               | every project I've worked on has had multiple TAMS doing
               | exactly what you describe, working hand in hand with
               | customers, connecting the customer to product engineers,
               | to support, navigating Black Friday and Christmas, etc...
        
               | SteveNuts wrote:
               | To me, Google has always felt like the Stack Overflow of
               | enterprise companies. Our questions to Google have been
               | met with "You're trying to do it this way, but what you
               | really want to do is this". Or worse, they'll send us a
               | link to a document which we've already read ourselves and
               | then just go silent.
               | 
               | They've never tried to deeply understand our use cases or
               | business at all. Hopefully they turn this around but IMO,
               | Google is absolutely horrible at B2B, they're just not
               | currently set up to do it correctly.
        
               | spinningslate wrote:
               | this exactly. Microsoft has known it for years: to be
               | successful with enterprise accounts, people matter.
               | Account managers, sales/support engineers, direct access
               | to product teams (sometimes). I've never worked with
               | Amazon/AWS but from what I've heard anecdotally, they are
               | of the same mindset. (It would be consistent with Bezos'
               | customer service mantra so perhaps unsurprising).
               | 
               | I know of only 2 colleagues who've looked at GCP. Both
               | are medium-large financial institutions. Both said they
               | had very little human-to-human contact with Google
               | representatives. In one case they chose AWS instead; the
               | other is still evaluating GCP.
               | 
               | It's interesting that other posts in the thread are
               | complimentary about the quality of the GCP products. I
               | can believe that; Google has built its fair share of
               | impressive technology. But I see no evidence of an
               | enterprise supplier I could trust: one that would be
               | there to help out when the world went belly up. Given
               | that, it doesn't matter how good their products are.
               | 
               | I'd actually like to see GCP being successful. As well as
               | bringing some competition and diversity to the market, it
               | would give Google a more honest and above-board revenue
               | stream than ads. I don't see that happening though, at
               | least not without a change in leadership.
        
               | temp667 wrote:
               | A while back before AWS was so popular their support at
               | lowest tier developer accounts was totally ridiculous.
               | I'd messed something up, out of their scope to fix (they
               | could have just said nothing wrong with X). Instead some
               | AWS engineer with my permission jumped in and got
               | application side to fix things up and walk me through the
               | configs etc.
               | 
               | What!! So I paid $50 for one month for support, and got a
               | full on support expert who'd bill (at least in my world)
               | $250+/hr. Honestly, the support cost was maybe even
               | LOWER, and I'd just signed up for support to submit my
               | ticket.
               | 
               | Google does not care. You GSuite calendar is not
               | accessible on google home devices etc etc despite TONS of
               | requests from paying customers. That same calendar
               | integrates easily with ALEXA from amazon. Huh? Someone is
               | paying attention, and it's not google.
               | 
               | I do like project based permission / approach in GCP. I
               | like a lot of other things there too. But I've had stuff
               | running for years on AWS without issue - so the trust
               | with AWS keeping things going mostly is there.
        
         | bitcharmer wrote:
         | I work for a huge international bank. We've had some of our
         | non-production infra on GCP and it's been a very bad experience
         | for us; mainly reliability-wise. We're moving away from it
         | entirely.
        
           | dijit wrote:
           | I put a production AAA game on it (with horrible constraints
           | for a cloud provider, like highly stateful connections and
           | hard requirement to honour fsync in the underlying hardware)-
           | and we had a truly great experience.
           | 
           | Can you go into more detail? Not saying you're wrong of
           | course, but your experience is massively contra to my own,
           | and like I said, we have production on there with little to
           | no issues.
        
         | phreeza wrote:
         | I know it's easy for me to say, but shouldn't nobody be
         | building their business to be critically dependent on some
         | other business, regardless of whether cloud provider or other
         | class of service? Especially when the balance of power clearly
         | favours one of the parties, this seams like a bad idea if it
         | can be avoided. I don't know how hard it is to develop
         | architectures which run on several cloud services. If it is
         | possible, shouldn't this be standard practice?
        
           | KronisLV wrote:
           | > I don't know how hard it is to develop architectures which
           | run on several cloud services. If it is possible, shouldn't
           | this be standard practice?
           | 
           | I think the answer to this question depends on a multitude of
           | factors. For example, nowadays you can use container
           | technologies to create images of your software, which will
           | run on any bit of infrastructure that supports them, be it
           | AWS, GCP, Azure, or even your on-prem servers with something
           | like Rancher or even Docker Swarm running on it. However,
           | creating software like that needs some special thought put
           | into it, this site covering some of those aspects:
           | https://12factor.net/
           | 
           | And while this will make your code more reproducible and
           | migrating between different clouds more easy (or even running
           | on multiple clouds simultaneously), it'll do so at the
           | expense of making development slower and a bit harder for
           | you. For some, this will be worth it, while for others it'll
           | be less so. There are definitely valid criticisms of
           | container technologies and some of the aspects they don't
           | handle all that well yet (Kubernetes being overcomplicated
           | for some projects, whereas Docker Swarm isn't "trendy" or in
           | active development, then there's managing storage and needing
           | to work with either network file systems, or distributed file
           | systems, or even using bind mounts even though they're
           | considered bad practices, then there's routing and the
           | complexity of service meshes etc.).
           | 
           | Of course, there are also people who really don't want to
           | think about infrastructure that much and just want their apps
           | to run in a semi-managed manner, like Heroku does, or perhaps
           | just want to use one of the cloud vendors' managed database
           | or messaging system offerings. Not everyone has a large
           | amount of resources to invest in engineering and running
           | infrastructure.
        
       | [deleted]
        
       | herdcall wrote:
       | CockroachDB was founded by ex-Google employees and is partly
       | funded by Google Ventures, so I'd take this report with a pinch
       | of salt. IMO GCP is good for PoC/personal projects due to their
       | liberal free tier quotas, but I don't know about going big.
       | Anyone with large scale experience on GCP?
        
         | phillipcarter wrote:
         | Yeah, there needs to be a disclaimer in these reports about
         | this kind of stuff. Not that I doubt the technical accuracy of
         | the claims, but it's just good form to make these kinds of
         | notices.
        
         | orangechairs wrote:
         | Report author here. We have no bias towards nor stake in any of
         | the three cloud providers. We partnered with all three clouds
         | to develop the testing methodology and benchmark set. Our bias
         | is towards providing as much information as possible to our own
         | customers as they select their clouds and machines.
         | 
         | Reproduction are available on github:
         | https://github.com/cockroachlabs/cloud-report-2021
        
       | alfl wrote:
       | I have substantial concerns running my core infra on Google
       | products: deprecation, inhuman support, the allegations of
       | anticompetitive behaviour in the states' antitrust lawsuit.
       | 
       | Might be good tech. Business risk seems high.
        
       | sknat wrote:
       | I'm a bit dubious about the networking results they present. I
       | did some quite extensive network performence testing last winter
       | on those three CSP, and even if single queue TCP+gso performence
       | can behave like this, I find the claim 'GCP is 3x faster than
       | AWS' a bit bold. It's definitely possible to get 50G of TCP
       | traffic in AWS, and a lot of things are in the balance (MTU,
       | number of queues, drivers...) that make this claim a bit weird to
       | me.
        
         | arulajmani wrote:
         | One of the engineers who helped run benchmarks and compile the
         | report here. It's worth noting that for the majority of the
         | machines we benchmarked on AWS, their tested bandwidth met the
         | published AWS expectations. You may have noticed that some of
         | the "network optimized" machines fell short of the published
         | expectations though, and there's an explanation in the report
         | about how we tried to validate our findings.
         | 
         | As you point out, there are a variety of variables that could
         | be tuned to eek out better performance here, and they could
         | bring the two clouds closer. Our claim, of course, only applies
         | to the benchmark configuration we tested with. That being said,
         | with the size of machine we were restricting our testing to (16
         | vCPUS), no AWS machine claimed to offer more than 25G of
         | throughput.
        
       | einszwei wrote:
       | As someone who has worked on large-scale deployments on both AWS
       | and GCP, I would always prefer AWS over GCP. While GCP products
       | are IMO superior to similar AWS offerings their support (even
       | premium tier) is total garbage compared to AWS.
        
       | me551ah wrote:
       | I evaluated AWS and GCP for my startup and found GCP to be more
       | expensive. The horror stories I've read about Google's lack of
       | customer support put me off too.
        
         | philshem wrote:
         | Many bootstrapped startups go with the cloud provider that
         | gives the them largest startup bonus, which can be up to $100k
         | to use in 12 months (AFAIK).
        
           | PedroBatista wrote:
           | and then they spend the next year migrating to a "more
           | realistic" deployment or burn half their money on cloud
           | computing.
        
       | latch wrote:
       | We're happy CockroachDB users.
       | 
       | Can't put my finger on why, but this report comes off as almost
       | pure marketing and not very substantive (say compared to the
       | Backblaze reports). Maybe it's because I had to give an email
       | (mailinator) with no option to opt-out of marketing emails to
       | read it. Maybe it's because it seemed to try to paint all three
       | as winners.
       | 
       | We run CRDB on baremetal. I'd love to see how that stacks up -
       | but I guess their managed offering is a major money maker.
       | 
       | It's a shame because there's clearly a lot of effort put into it
       | and I love the work they're doing (and how they do it).
       | 
       | I will say that, as a non-cloud-believer, I'm much happier
       | dealing with Google Cloud than AWS. It's straightforward and
       | doesn't require nearly as much vendor-specific knowledge. The
       | console is more user-friendly, and things are usually cheaper and
       | faster (but still so much more expensive and slower than just
       | using a dedicated host).
        
         | systemvoltage wrote:
         | I wouldn't touch this thing purely based on the name -
         | CockroachDB. Yes, its unfair but they're absolutely asking for
         | it. I am going to be dealing with this all day, I don't want to
         | develop some kind of a Pavlovian conditioning with the name
         | where everytime I think about databases, I think about
         | cockroaches and all the disgusting things they do.
         | 
         | What a monumentally stupid name.
        
         | autoditype wrote:
         | I agree, the results aren't substantive and don't directly
         | correspond to such a one-sided title, as the results are much
         | more nuanced and varied
        
         | derefr wrote:
         | > Maybe it's because it seemed to try to paint all three as
         | winners.
         | 
         | Compared to the rest of the market, AWS + Azure + GCP _are_ all
         | winners. They're all huge, all growing, and all outpacing the
         | growth of traditional non-"cloud" hosting providers by a long
         | shot. They're also all greatly beating out any other cloud
         | providers who aren't them, e.g. IBM Cloud (nee Softlayer.)
         | 
         | They're essentially dividing up the hosting market together,
         | like any good cabal.
         | 
         | Compared to the growth all three of the big cloud providers are
         | experiencing, the _relative_ growth margins they use to claim
         | that one of them is "the biggest" are basically noise.
         | 
         | To put it another way: I'd much rather invest in all three of
         | them, than in just one of them.
        
           | latch wrote:
           | Take the telecom companies (AT&T, Telefonica, Tata, China
           | Unicom, and on and on and on and on (these companies have
           | hundreds of data centers each)). Then take the wholesalers
           | (Equinix, Digital Realty, etc) - some of who count some cloud
           | vendors as customers. Then take tens of thousand of
           | collocation and dedicated providers that own their own data
           | centers (PhoenixNap, HE, OVH, Hetzner, Softlayer, ...). Then
           | take the VPS providers (Linode, DO, Vultr, ....). Then take
           | the shared hosting (GoDaddy, ..). Then take the government
           | agencies and companies that have their own private data
           | centers (e.g, banks).
           | 
           | Cloud vendors are growing, but it's still a very small part
           | of the market. What they're really good at is sales and
           | marketing (and making much better margins.)
        
       | gundmc wrote:
       | The network throughout is eye opening given how close most of the
       | other benchmarks are. GCP's lowest performer is >50% higher than
       | AWS's top performer and more than double Azure's best.
        
       | frabjoused wrote:
       | This article screams bias, beginning with the title. I don't know
       | how to give this credit.
        
       | StreamBright wrote:
       | >> GCP Outpaces Azure, AWS in the 2021 Cloud Report
       | (cockroachlabs.com)
       | 
       | >> AWS network latencies are unbeatable
       | 
       | Seems weird to see these sentences on the same site.
        
         | lawrjone wrote:
         | To be fair, network latency across all the providers is
         | reasonably similar. The network throughput was not even close
         | though, with GCP winning by a huge margin.
         | 
         | I'd say both statements are fair and not mutually exclusive.
        
       | marcinzm wrote:
       | The main reason I'm weary of recommending GCP is the support
       | horror stories that keep coming up. I'm using it at work now
       | since our massive Google Ad spend protects us from that. It's got
       | some really good technologies although there's various rough
       | edges.
       | 
       | One thing that really irks me is GCP requiring me to talk to
       | sales people (not support, sales) to have a relatively small
       | quota increase. Why would they make it harder for me to give them
       | money?
        
       | etxm wrote:
       | GCP wins hands down when it comes to cloud governance and network
       | design.
       | 
       | I think the two biggest weaknesses are:
       | 
       | - IAM - some resources have awkward relationships with IAM;
       | although the GSuite integration is nice - CloudSQL (vs RDS) - for
       | businesses that need relational data stores, but aren't at the
       | Cloud Spanner scale, RDS blows CloudSQL away in features
        
         | mixmastamyk wrote:
         | Governance?
         | 
         | What are the necessary features cloudsql doesn't support?
        
       | jeffbee wrote:
       | How much of this is affected just by "cloud weather"? It seems
       | like network latency and some of these other measures would be
       | influenced by adjacent workloads that happen to be running in
       | your region, zone, facility, rack, or machine.
        
         | jacques_chester wrote:
         | They're definitely thin on explaining the sample sizes. They
         | say 54 configurations over "nearly 1,000", which suggest 17
         | tests (918 runs) or 18 tests(972 runs) per configuration.
         | 
         | They run 4 different benchmarks (CPU, network, I/O, TPC-C),
         | suggesting an average of around 4.25 or 4.5 per bechmark per
         | configuration. If instead they ran 16 per configuration, that
         | would be a nice round 4 per benchmark per configuration, but
         | total runs would drop to 864, somewhat less than "nearly 1000".
         | 
         | Assuming my figures are sound, we're looking at 4 to 5 samples
         | per combination. Without some information about the within-
         | group variation, though, it's difficult to distinguish what
         | variation was due to "weather" and what was due to the
         | platform.
         | 
         | I do however think that the effect size of some results is
         | enough to make them useful (eg, network throughput). But all of
         | the close results (eg single-core difference between AWS and
         | Azure) are not very reliable, in my view.
        
       | manigandham wrote:
       | GCP is also far easier to use than the others. Everything from
       | the organization/project hierarchy, g-suite user IAM permissions,
       | simple primitives that can be assembled to your specifications,
       | and web-based console access to everything makes it much simpler
       | to deal with.
       | 
       | The performance is a nice bonus.
        
       | rebelos wrote:
       | I don't quite understand why, but much of the tech industry seems
       | to be sleeping on Cloud Spanner. Google quietly completely
       | revolutionized managed+consistent+available+scalable RDBMS and
       | very few people seem to have caught on yet. Maybe it's too much
       | of a threat to job security?
        
         | manigandham wrote:
         | Spanner is great for Google, and other companies at the scale
         | of Google. For the other 99% of companies, it's way too
         | expensive, with too much lock-in (even SQL-based DML is a new
         | addition), and has too many limitations.
         | 
         | There are dozens of managed database vendors now along with
         | self-service deployments like Kubernetes operators that can
         | scale standard databases as far as you need.
        
         | blaisio wrote:
         | I agree spanner and cockroach are the future. Most people don't
         | need a database that can scale that well, and spanner is too
         | expensive to use unless you really truly need it. Also, google
         | and cockroach have not done enough marketing. Look at all the
         | marketing mongodb did - they actually managed to convince
         | people to use a database that would regularly lose data.
        
           | jd_mongodb wrote:
           | If you are aware of anyone who has lost data using MongoDB we
           | would love to hear about it. There have been many examples of
           | constructed scenarios where we a MongoDB cluster can be
           | demonstrated to have lost data and in every case we have
           | fixed those bugs. We take data loss very seriously. If you
           | know of such a data loss instance please make contact.
        
           | rebelos wrote:
           | You can get 3 nodes for about $27k a year and that'll handle
           | 30k read QPS and in the neighborhood 1-2k write QPS iirc.
           | It's a fraction of the cost of even a single dedicated
           | engineer. And you'd probably need several engineers to
           | achieve the same perf with open source alternatives and keep
           | it stable/upright. There's a large class of businesses for
           | which this choice is a no-brainer.
        
         | jahewson wrote:
         | It's way too expensive. Plus I wouldn't want to deal with the
         | limitations and latency that its consistency model brings
         | unless I had truly Google-scale data, which I don't.
        
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