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Incident with search on GitHub we are seeing increased failure rates

Incident Report for GitHub

Resolved

This incident has been resolved. Thank you for your patience and
understanding as we addressed this issue. A detailed root cause
analysis will be shared as soon as it is available.
Posted Aug 12, 2025 - 17:56 UTC

Update

Service availability has been mostly restored, but some users will
continue to see increased request latency and stale search results.
We are still working towards full recovery.
Posted Aug 12, 2025 - 17:07 UTC

Update

Service availability has been mostly restored, but increased load/
query latency and stale search results persist. We continue to work
towards full mitigation.
Posted Aug 12, 2025 - 16:33 UTC

Update

We are seeing partial recovery in service availability, but still see
inconsistent experiences and stale search data across services.
Investigation and mitigations are underway.
Posted Aug 12, 2025 - 15:48 UTC

Update

We are experiencing increased latency in our API layers and
inconsistently degraded experiences when loading or querying issues,
pull requests, labels, packages, releases, workflow runs, projects,
and repositories, among others. Investigation is underway.
Posted Aug 12, 2025 - 15:20 UTC

Update

We are investigating reports of degraded performance in services
backed by search. The team continues to investigate why requests are
failing to reach our search clusters.
Posted Aug 12, 2025 - 14:53 UTC

Update

Packages is experiencing degraded performance. We are continuing to
investigate.
Posted Aug 12, 2025 - 14:30 UTC

Investigating

We are investigating reports of degraded performance for API
Requests, Actions, Issues and Pull Requests
Posted Aug 12, 2025 - 14:12 UTC
This incident affected: API Requests, Issues, Pull Requests, Actions,
and Packages.
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