https://www.xda-developers.com/microsofts-huge-venture-flatlines/ XDA Menu XDA logo Sign in now [ ] Close * + News + PC Hardware [ ] Submenu o CPU o GPU o Storage o Monitors o Keyboards & Mice + [ ] Software Submenu o Productivity o Other Software + [ ] Operating Systems Submenu o Windows o Linux o macOS + Devices [ ] Submenu o Single-Board Computers o Laptops o Gaming Handheld o Prebuilt PC + [ ] Home Submenu o Networking o Smart Home + Gaming * Sign in * Newsletter [ ] * * * * * * * * * [ ] Ryzen 9 9950X3D RTX 5070 Windows 11 Gaming Forums [ ] Close [ ] Consumers make their voices heard as Microsoft's huge venture flatlines in popularity 4 By Simon Batt Published 2 days ago Follow Followed Like Thread 46 Link copied to clipboard Sign in to your XDA account Windows 11 laptop showing Microsoft Teams settings running Summary * Microsoft Copilot only attracts 20 million users a week, failing to gain traction * Competitor ChatGPT has 400 million weekly users, overshadowing Copilot's growth * Microsoft risks losing investments in AI with Copilot's stagnation and lack of user interest In January 2024, we saw Microsoft begin to change gears. After sitting on the sidelines in the AI war, the company began to slowly, but surely, develop its Copilot assistant into an artificial intelligence using LLM technology. Fast forward today, and Microsoft has offered us the works: Copilot Pro subscription plans, Copilot+ devices with NPU built in, and a dedicated Copilot key on the keyboard. We've also seen the AI assistant pop up in all kinds of apps, from the Office suite to Edge. There's just one problem: nobody cares. Or, more accurately, not as many people care as Microsoft would like. A recent report put the general public's Copilot usage into perspective, and if things continue, there's a chance that the entire venture will hit a dead end soon. Microsoft Copilot attracts "only" 20 million users a week, and it's not going up AMD x Microsoft on the screen, showing AMD's CEO and Microsoft As reported by Newcomer, Microsoft Copilot isn't doing as well as the company would like. The Redmond giant has invested billions of dollars and a lot of manpower into making it happen, but as a recent report claims, people just don't care. In fact, if the report is to be believed, Microsoft's rise in the AI scene has already come to a screeching halt: At Microsoft's annual executive huddle last month, the company's chief financial officer, Amy Hood, put up a slide that charted the number of users for its Copilot consumer AI tool over the past year. It was essentially a flat line, showing around 20 million weekly users. On the same slide was another line showing ChatGPT's growth over the same period, arching ever upward toward 400 million weekly users. OpenAI's iconic chatbot was soaring, while Microsoft's best hope for a mass-adoption AI tool was idling. It was a sobering chart for Microsoft's consumer AI team and the man who's been leading it for the past year, Mustafa Suleyman. That's right; Microsoft Copilot's weekly user base is only 5% of the number of people who use ChatGPT, and it's not increasing. It's also worth noting that there are approximately 1.5 billion Windows users worldwide, which means just over 1% of them are using Copilot, a tool that's now a Windows default app. This is quite scary from Microsoft's point of view, which has put so much effort and money into its AI ventures that it really cannot afford for its business to dwindle out so soon. It's not a huge surprise that Copilot is faltering. Despite Microsoft's CEO claiming that Copilot will become "the next Start button", the company has had to backtrack on the Copilot key and allow people to customise it to do something else, including giving back its original feature of the Menu key. And earlier today, Intel just flat-out admitted that its AI hardware isn't shifting. Companies have made a huge gamble on users wanting AI to rule their computers, and unfortunately, it appears that they're about to lose it all. * Software and Services Software and Services * Windows 11: Everything you need to know * Microsoft Follow Followed Like Share Facebook X LinkedIn Reddit Flipboard Copy link Email Readers like you help support XDA. When you make a purchase using links on our site, we may earn an affiliate commission. Read More. Close Thread 46 Sign in to your XDA account We want to hear from you! Share your opinions in the thread below and remember to keep it respectful. Reply / Post Images Attachment(s) [ ] [ ] [ ] [ ] [ ] [ ] Please respect our community guidelines. No links, inappropriate language, or spam. Your comment has not been saved Send confirmation email Sort by: [Popular] * Birdseye User Display Picture Birdseye User Display Picture Birdseye #QA367706 Member since 2024-07-16 0 Threads 45 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Co pilot is just not as good as chatgpt. I use it for coding and chatgpt knows the Microsoft libraries and systems better than co-pilot. Worst mist off putting thing is to force it on us. Like any teenager I hate that. Please Satya Balmer, don't be stupid, don't bundle it, make it better than chatgpt, and tell people the can't use it, so that they want to use it 2025-04-25 23:55:13 Upvote 11 Downvote Reply 4 Copy * Aegrin User Display Picture Aegrin User Display Picture Aegrin #CO680287 Member since 2025-04-26 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Agreed, it being baked in is kind of the kiss of death. Make it good and make it available. Don't spend time and resources shoving it in our faces because we get desensitized to it and associate it bloat like IE and Bing. 2025-04-26 14:05:07 Upvote 6 Downvote Copy * Gerald User Display Picture Gerald User Display Picture Gerald #AJ414399 Member since 2025-04-26 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I completely agree. Not only are Copilot's responses noticeably inferior to ChatGPT's, but I often find that it outright ignores explicit prompts. When Copilot generates hallucinations or inaccurate information, I'll attempt to redirect it -- and while it will acknowledge the correction, it frequently returns the exact same incorrect response with no real change. This happens far too often and ends up being a major time waster. While my employer provides Copilot licenses and authorizes its use with sensitive data -- making it a secure option in that regard -- the quality gap is so significant that sometimes I find myself using Copilot only to scrub sensitive information before moving the task over to ChatGPT, where I can actually get the quality of response I need. 2025-04-26 10:13:37 Upvote 4 Downvote Copy * Poe User Display Picture Poe User Display Picture Poe #OP508879 Member since 2024-08-04 0 Threads 8 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Spot on, Birdseye. Worst part is cramming into everything without any reason to. Copilot does nothing in OneNote. 2025-04-26 16:45:44 Upvote 1 Downvote Copy * Jeff User Display Picture Jeff User Display Picture Jeff #QR008124 Member since 2025-04-19 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View If using for coding you should use visual studio code and GitHub Copilot. Miles better than GPT and integrated into an IDE. 2025-04-27 10:17:09 Upvote Downvote Copy * David User Display Picture David User Display Picture David #CV719667 Member since 2024-07-02 0 Threads 14 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View That's because it is awful. None of the LLM's are particularly good but Microsoft's is the worst of the bunch. 2025-04-26 10:39:27 Upvote 6 Downvote Reply 2 Copy * Poe User Display Picture Poe User Display Picture Poe #OP508879 Member since 2024-08-04 0 Threads 8 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Spot on. Worst of all of them. 2025-04-26 16:47:02 Upvote Downvote Copy * Christopher User Display Picture Christopher User Display Picture Christopher #UF501091 Member since 2024-06-22 0 Threads 13 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I find Gemini 2.5 Pro to be quite impressive. Miles ahead of whatever model Microsoft is using for their Copilot product. Microsoft could definitely use better models, but they're being cheap. 2025-04-27 01:50:53 Upvote Downvote Copy * Jared User Display Picture Jared User Display Picture Jared #WE734654 Member since 2024-08-23 0 Threads 3 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Microsoft poisoned their own well with all the changes they have been forcing on users lately. The update nagging, resetting the default browser to edge, the the ads in windows features, and integrating bing into the start menu have all trained users that when Microsoft starts pushing something new, it probably isn't great and should just be ignored, like ads in phone apps. 2025-04-26 15:27:13 Upvote 4 Downvote Reply Copy * Ray User Display Picture Ray User Display Picture Ray #KG217874 Member since 2024-07-18 0 Threads 19 Posts Following 1 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View That's because co-pilot does not give good results 2025-04-26 09:18:28 Upvote 4 Downvote Reply Copy * Presenting User Display Picture Presenting User Display Picture Presenting #KK400778 Member since 2024-06-15 0 Threads 8 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View They'd make more money if they abstained from AI. Everyone hates AI and knows it's not what everyone claims it is 2025-04-26 10:19:47 Upvote 4 Downvote Reply 1 Copy * Eduardo User Display Picture Eduardo User Display Picture Eduardo #SY103230 Member since 2025-02-08 0 Threads 6 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Except for enterprises 2025-04-27 18:46:47 Upvote Downvote Copy * Ian User Display Picture Ian User Display Picture Ian #VW275993 Member since 2025-04-26 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View You'd expect MS tech to be the best resource for MS tech, but sadly this is not the case....no matter how free they make it at this point. The ship has sailed and they've lost the interest of developers using their own technologies. If you've followed MS for 30+ years, you already know that this is nothing new. 2025-04-26 12:25:47 Upvote 3 Downvote Reply 1 Copy * Poe User Display Picture Poe User Display Picture Poe #OP508879 Member since 2024-08-04 0 Threads 8 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Yes, they muck up what they should fix, and they break what doesn't need to be fixed. 2025-04-26 16:48:01 Upvote 2 Downvote Copy * Brice User Display Picture Brice User Display Picture Brice #NA135865 Member since 2024-08-19 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View As an IT professional, I am not at all surprised with microsoft's total lack of success when they have to compete. Their products are awful and seriously overpriced, bought up and slaughtered (rarely created) by teams of managers and marketeers, usually without any real user or community feedback. I personally stopped using their products about 25 years ago. Of course I still sell them and work with them for customers. Their marketing to middle and senior corporate management is so good that they could sell those people multiple bridges in Brooklyn. Their quality is so low that every update round something always breaks and so needs work and support to get fixed. Nobody got fired ever for buying microsoft (even though they should, imho). Their dev tools, otoh, are quite nice though, and easy to use or to learn new languages with. 2025-04-26 17:51:48 Upvote 3 Downvote Reply Copy * Han User Display Picture Han User Display Picture Han #WI694049 Member since 2024-08-01 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View The company I work for has straight up stated that it monitors all AI usage and will reprimand anyone who uses it for anything other than "learning how it works." Employees are prohibited from entering any personal information, code, conversations, etc. into AI systems. Any output generated by AI also cannot be used for any work purposes. 2025-04-26 13:14:06 Upvote 3 Downvote Reply Copy * Alexandre User Display Picture Alexandre User Display Picture Alexandre #JY527818 Member since 2024-07-30 0 Threads 3 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I think that Microsoft's salute in AI could come from enterprise adoption. The ability to integrate Microsoft's ecosystem (M365, Sharepoint, Teams...) while having contracts preventing usage of that data to train the AI models can definitely ring bells to companies. But the consumer font is lost. When people find a product that suits them, it's hard to have them switch unless there is significant advantage. Think Chrome over Edge, Gmail over Outlook... ChatGPT is now a synonym or AI. 2025-04-26 14:05:25 Upvote 3 Downvote Reply Copy * Fenny User Display Picture Fenny User Display Picture Fenny #KN135802 Member since 2025-04-26 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Nobody wants AI. Nobody cares about AI. The only people who use it are too lazy to learn anything or think they are so important that they can't be bothered. AI generated content is riddled with inaccuracies and just downright rubbish and makes people look like illiterate morons. Plus there's the little matter of it using enough energy to power a small city every time someone asks it to summarise 3 emails. And plagiarism. If all these tech giants want to pay for the content they're ripping off, everyone will be maginally less unhappy. 2025-04-26 15:06:42 Upvote 3 Downvote Reply 2 Copy * Brian User Display Picture Brian User Display Picture Brian #JG982860 Member since 2024-07-18 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View That is all pretty much completely false, though content rights do need to be addressed. AI is about a lot more than you must realize and you're about to be left in the dust. 2025-04-27 08:22:21 Upvote 2 Downvote Copy * Nobody User Display Picture Nobody User Display Picture Nobody #MJ697771 Member since 2024-10-29 0 Threads 10 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View And the only defense to your position is that you are superior? I love AI because with out it, I had to dismiss most of my ideas as fleeting due to the amount of time and effort required to properly explore it. Heck, some knowledge is only stored in niche university libraries. I'm sorry, but not really sorry that your livelihood is being threatened, but either get good or accept your lot in life. 2025-04-27 12:58:45 Upvote 1 Downvote Copy * Grichey5 User Display Picture Grichey5 User Display Picture Grichey5 #KY291938 Member since 2024-12-21 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I am due to buy a new laptop now. But I have been so annoyed by microsoft's heavy handed updates that I am hesitating. I am not sure if I want to try linux or just get a laptop that has a debloated version of windows 11 with all the extra junk removed. I hate that my laptop feels like it belongs to Microsoft and I just get to use it sometimes. They are over zealous. 2025-04-26 18:01:01 Upvote 2 Downvote Reply Copy * David User Display Picture David User Display Picture David #WI480747 Member since 2024-06-22 0 Threads 7 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I'm giving up on all Microsoft products because of CoPilot. 2025-04-26 18:31:54 Upvote 2 Downvote Reply Copy * Sori User Display Picture Sori User Display Picture Sori #HX158458 Member since 2025-04-06 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Seriously it still feels like it's controlling the user's narrative. It's like that bratty kid at school who keeps interrupting the teacher with his own thoughts and everything someone starts their own project that kid is always pushing in saying, "let me. I know more. I can make your work better. I'm here I'm here I'm here!". Plus it still has that woke progressive tinge with sensitive things. Also, it's reasoning and responses are lacking substance and are quite mediocre. I end up going to other ai to further get context. It is CringeAI. 2025-04-26 12:34:41 Upvote 2 Downvote Reply Copy * Utapao68to69 User Display Picture Utapao68to69 User Display Picture Utapao68to69 #XI420222 Member since 2025-04-20 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Microsoft has become too big for its own good. They are dictating what the user will and won't do in one way or another. The harshest way this 800 pound Gorilla has acted is making all my clients anxious and frustrated with having to buy another computer to suit the needs of THEIR OS!!! The cost of THEIR decision world-wide? Certainly billions if no trillions. And somehow they are getting away with this. Maybe if there were a bit more compassion on the BoD, their AI endeavor would not be struggling. Gone are the days when a new OS or application had input from the people who eventually had to use it. As for, me Microsoft is a company I must deal with and not one I look forward to doing business with. 2025-04-27 05:45:25 Upvote 1 Downvote Reply Copy * Daniel User Display Picture Daniel User Display Picture Daniel #HG942277 Member since 2024-12-06 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View The moment they made it monitor everything we are doing on our computer I rolled my system updates back and quit using automated updates. When they decide they are going to force me I will permanently move over to Linux. I am almost there already. 2025-04-27 06:28:19 Upvote 1 Downvote Reply Copy * Mike User Display Picture Mike User Display Picture Mike #KH204495 Member since 2024-07-04 0 Threads 11 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Nobody wants AI tacked onto their products. The only "people" who want that are shareholders, and the corporations that need to satisfy them. 2025-04-27 05:48:33 Upvote 1 Downvote Reply Copy * maxwell User Display Picture maxwell User Display Picture maxwell #ZG387780 Member since 2025-02-04 0 Threads 3 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Copilot is weak 2025-04-26 13:38:20 Upvote 1 Downvote Reply Copy * dan User Display Picture dan User Display Picture dan #WZ255309 Member since 2025-04-27 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Many of us still remember Clippy and still hate it. Like Clippy, CoPilot seems to pop up randomly and it's just another annoying thing to click past. 2025-04-27 04:22:51 Upvote 1 Downvote Reply Copy * Paul User Display Picture Paul User Display Picture Paul #OX093184 Member since 2025-04-27 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I opened Copilot in an Excel sheet that contained VBA code. It couldn't even read the two thousand lines of code, and it wanted me to copy and paste in the text from a dozen VBA modules. Lame -- so 2024. 2025-04-27 07:49:42 Upvote Downvote Reply Copy * Space User Display Picture Space User Display Picture Space #IB981314 Member since 2024-09-20 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I don't really get the hate, for basic things it's ok. Does it need to be better? Yes. Chatgpt seems to offer more comprehensive conversational answers that will require multiple detailed steps Copilot is good for clarifying (generally) simpler questions with one subject. No idea of how it is actually built but it would kinda be cool if there was a way to customise it a bit instead of trying to make one huge LLM that somehow suits everybody. Again, not sure if it applies but kinda like how you have LORAs in image generation to refine and focus an output. Might be risky but some people might be more willing to engage, if only initially for fun if it had a customisable avatar. Make a range of them, turn it into a fun experiment for the casual user. 2025-04-26 19:00:06 Upvote 1 Downvote Reply 1 Copy * Mike User Display Picture Mike User Display Picture Mike #KH204495 Member since 2024-07-04 0 Threads 11 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View The vast majority of users want AI to no longer be used in anything they touch. The reason why is it's the exact same as web 3, crypto, and NFTs. It's an eternally half baked product that makes its users into brainless husks that beg for more while getting less. You know what I don't need? An AI now telling me how to adjust settings, now that there's no longer a cohesive way to adjust settings, search for a menu, or edit files in the simplest programs such as notepad. It's an embarrassing state of affairs that should never have happened. 2025-04-27 05:55:51 Upvote Downvote Copy * Neil User Display Picture Neil User Display Picture Neil #BM957129 Member since 2024-01-29 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Copilot is notably inferior to OpenAI. They may have used the same models as ChatGPT, but whatever they trained it with results in significantly worse answers than ChatGPT, Gemini and Claude. It's like they trained their AI with Bing results, it's just awful. It's likely the worst LLM on the market right now. I use LLMs for both professional and personal needs and Copilot can't address either properly. It also has a tiny context window with 16k tokens which makes it utterly useless for any professional use. That said, Microsoft's investments in OpenAI and GitHub, both of which have better AI products, should pay off here. I'd like to see more investments in agentic models in Windows, which should be useful. Right now, copilot is just useless. 2025-04-27 11:42:12 Upvote Downvote Reply Copy * James User Display Picture James User Display Picture James #GU357637 Member since 2025-02-04 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View Developer are not interested in being found to be using copilot, they want to use their own gpt 2025-04-26 08:13:13 Upvote 1 Downvote Reply Copy * Alexander User Display Picture Alexander User Display Picture Alexander #TN017883 Member since 2025-04-26 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I was invited to Microsoft's headquarters a few months ago to learn more about Copilot and after two days I left excited for its potential. But it just doesn't work. I think the issue is their Synapse engine that does the content and context. They get that to work and I think the door will blow open for them on this. 2025-04-26 18:58:00 Upvote Downvote Reply Copy * Donovan User Display Picture Donovan User Display Picture Donovan #TQ425919 Member since 2025-02-15 0 Threads 2 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View One of the more valuable things copilot does for the enterprise is build a very personal index of things on wikis, email and office 365 shares. Now when someone mentions some cryptic TLA at work, a specification, or some vague technical term I can ask copilot what it knows. It's very successful at finding all kinds of old emails, share points, PDFs and spreadsheets and merging that with external web results. Definitely worth the costs if an enterprise leverages it by linking up data sources. 2025-04-27 11:25:22 Upvote Downvote Reply Copy * Jonathan User Display Picture Jonathan User Display Picture Jonathan #UI619871 Member since 2025-04-27 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I've tried Copilot, and honestly, it's mediocre at everything it tries to do. I can't even use it to properly assist with writing tasks. It constantly wants to use the wrong syntax or word. I have Grammarly in Word, and while Copilot wants to suggest incorrect edits, Grammarly has already provided me with a proper edit. If you can't even function properly as a writing assistant when you are literally trained as an LLM, how the heck do you expect me to trust you with any other task? 2025-04-27 10:21:45 Upvote Downvote Reply Copy * DM User Display Picture DM User Display Picture DM #VP761948 Member since 2025-04-27 0 Threads 1 Posts Following 0 Stories 0 Topics 0 Authors 0 Users Follow Followed 0 Followers View I wish people would stop using the term AI it's computational statistics and everyone should understand that to mean that anything obtained from it can be manipulated to be misleading 2025-04-27 07:18:26 Upvote Downvote Reply Copy Show More * Terms * Privacy * Feedback Recommended A Windows 11 laptop formatted using ReFS showing a PowerToys window 5 features I wish were enabled by default on Windows 11 Windows 11: Everything you need to know Windows 11 is packed with features but some of them should be enabled by default. 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