https://www.businessinsider.com/uber-lyft-instacart-gig-workers-saw-earnings-fall-2024-2025-2 Subscribe Newsletters [ ] Search Business Strategy Economy Finance Retail Advertising Careers Media Real Estate Small Business The Better Work Project Tech Science AI Enterprise Transportation Startups Innovation Markets Stocks Indices Commodities Crypto Currencies ETFs Lifestyle Entertainment Culture Travel Food Health Parenting Reviews Tech Streaming Tickets Home Kitchen Style Beauty Gifts Deals Politics Military & Defense Law Education Personal Finance Banking Savings Best Savings Accounts Raisin Review Checking Accounts Best Checking Accounts Chime Checking Account SoFi Checking and Saving Best Money Market Accounts CDs Best CD Rates Best Bank Account Bonuses Cash Back Debit Cards Best Banks CIT Bank Review UFB Direct Bank Small Business Banking Credit Cards Credit Scores Credit Monitoring Best Credit Cards Best Cash Back Credit Cards Best Rewards Credit Cards Best Travel Credit Cards Best 0% APR Credit Cards Best Balance Transfer Credit Cards Best First Credit Cards Best Business Credit Cards Discover it Cash Back Credit Card Chase Sapphire Preferred Credit Card Investing Financial Planning Retirement Taxes Loans Best personal loans Best debt consolidation loans Best Loans for Bad Credit Student Loans Best Student Loans Best Student Loan Refinance Mortgages Best mortgage lenders Best mortgage refinance lenders Best FHA Lenders Best HELOC Lenders Insurance Best Car Insurance Homeowners Insurance Best Homeowners Insurance Best Renters Insurance Life Insurance Best Life Insurance Pet Insurance Best Pet Insurance Travel Insurance Best Travel Insurance SquareMouth Travel Insurance Identity Theft Protection Video Big Business Food Wars So Expensive Still Standing Boot Camp Subscribe My account Log in Newsletters US edition Deutschland & Osterreich Espana Japan Netherlands Polska Get the app HOME Subscribe Economy Gig workers worked more but earned less in 2024, a new study shows Alex Bitter 2025-02-18T13:24:06Z An curved arrow pointing right. Share Facebook Email X LinkedIn Copy Link An icon in the shape of a lightning bolt. Impact Link A bookmark Save Read in app gig worker 1 [ ] Gig workers at a variety of services earned less in 2024, a study by Gridwise found. Getty This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. * Gig workers for Uber, Instacart, and other services made less money for their time in 2024. * Even when delivery and ride-hailing drivers made more, their hours rose, too, a new report found. * Gig workers have said their jobs have gotten more competitive and less lucrative in recent years. Gig workers for Uber, Instacart, and other services made less money on average in 2024 -- even as the number of hours that they worked rose, in some cases. Uber hide-hailing drivers saw their earnings for 2024 fall 3.4% on average to $513 a week, according to a study released Tuesday by data analytics company Gridwise. At the same time, Uber drivers worked 0.8% more hours in 2024. Lyft drivers, meanwhile, worked 5.4% fewer hours in 2024, but saw their pay decline at a faster clip of 13.9% to $318 a week. Workers who shop and deliver orders for Instacart saw their pay for the year decline 8% to $194. Their hours worked fell 4.9%. "Drivers are earning less across all of the platforms," Ryan Green, the CEO of Gridwise, told Business Insider. Meantime at DoorDash, gross weekly earnings rose 4.8% to $240 in 2024. Hourly earnings for those on the app fell, though, as the number of hours that gig workers spent on the app rose 5.2%. Amazon Flex workers were in a similar situation. Their earnings soared 18.1% to $413 a week -- just as their hours increased 20.4%. Uber Eats workers made $178 a week, or 5.1% more than 2023. Average worker hours on the app rose 2.1%, though. The only app where workers earned significantly more money for the same or less work was Favor, a service owned by Texas supermarket H-E-B that delivers online orders for the chain. There, workers saw their pay rise 3.4% to $155 a week in 2024 as their hours worked fell 13.1%. In response to the report, an Uber spokesperson told BI that its drivers make more than $30 an hour on average. A Lyft spokesperson referred BI to comments that CEO David Risher made this month on the company's earnings call, including that ride-hailing drivers on the app earned a collective $9 billion in 2024. That was "the highest amount of combine driver earnings on our platform ever," Risher said. "Several of the claims made in the Gridwise report related to driver earnings and market share are likely based on different methodologies, painting an incomplete picture," a spokesperson from Lyft told BI. An Instacart spokesperson called the report's findings "inaccurate and misleading." "Shopper earnings remain steady across the Instacart platform, and we continue to hear from shoppers that Instacart creates rewarding, flexible earnings opportunities that allow them to earn on their own time and their own terms," the spokesperson said. DoorDash declined to comment. Amazon and Favor did not respond to requests for comment. We want to hear from you. Are you a gig worker? What are the biggest benefits or challenges of gig work that you'd be comfortable sharing with a reporter? Please fill out this quick form. Gridwise obtained the data for the report using its own app, which it markets to gig workers to track their earnings and expenses. The company analyzed 171 million trips and $1.9 billion worth of gig worker earnings documented by the app to compile its findings for 2024. The report also found that the average restaurant delivery worker relied on tips for a majority -- 53.4% -- of their earnings. For grocery delivery workers, 45.7% of earnings came from tips. Tips were much less significant for ride-hailing drivers, Gridwise found. Gratuities made up just 10.4% of earnings, per the report. Gig workers have told BI that claiming good-paying rides and orders on the apps has gotten more competitive. Some workers have even set up their own businesses to offer rides or deliver restaurant food in hopes of making more money than they do on the apps. Consumers, meanwhile, told Gridwise that they plan to keep using ride-hailing and delivery services despite the lingering effects of inflation on many items in Americans' monthly budgets. Majorities of the 1,000 customers surveyed by Gridwise in January said that they thought prices on both ride-hailing apps like Uber and Lyft as well as grocery delivery apps like Instacart were "reasonable." "They talk about being price-sensitive, but their actions reflect differently," Green said. Do you work for Uber, Lyft, DoorDash, Instacart, or another service that uses gig workers and have a story idea to share? Reach out to this reporter at abitter@businessinsider.com Read next * Delivery * ride-hailing * Uber * More * Lyft Recommended video This story is available exclusively to Business Insider subscribers. Become an Insider and start reading now. Have an account? Log in. Business Insider [stacked-bl] Download on the App Store [app-store-] Get it on Google Play [google-pla] Legal & Privacy * Terms of Service * Terms of Sale * Privacy Policy * Accessibility * Code of Ethics Policy * Reprints & Permissions * Disclaimer * Advertising Policies * Conflict of Interest Policy * Commerce Policy * Coupons Privacy Policy * Coupons Terms * Your Privacy Choices Company * About Us * Careers * Advertise With Us * Contact Us * Company News * Masthead Other * Sitemap * Stock quotes by finanzen.net International Editions * AT * DE * ES * JP * NL * PL Copyright (c) 2025 Insider Inc. 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