https://aws.amazon.com/blogs/messaging-and-targeting/update-on-support-for-amazon-chime/ Skip to Main Content Click here to return to Amazon Web Services homepage About AWS Contact Us Support English My Account Sign In Create an AWS Account * Amazon Q * Products * Solutions * Pricing * Documentation * Learn * Partner Network * AWS Marketplace * Customer Enablement * Events * Explore More [ ] Close * `rby * Bahasa Indonesia * Deutsch * English * Espanol * Francais * Italiano * Portugues * Tieng Viet * Turkce * Russkii * aithy * Ri Ben Yu * hangugeo * Zhong Wen (Jian Ti ) * Zhong Wen (Fan Ti ) Close * My Profile * Sign out of AWS Builder ID * AWS Management Console * Account Settings * Billing & Cost Management * Security Credentials * AWS Personal Health Dashboard Close * Support Center * Expert Help * Knowledge Center * AWS Support Overview * AWS re:Post Click here to return to Amazon Web Services homepage Get Started for Free Contact Us [ ] * Products * Solutions * Pricing * Introduction to AWS * Getting Started * Documentation * Training and Certification * Developer Center * Customer Success * Partner Network * AWS Marketplace * Support * AWS re:Post * Log into Console * Download the Mobile App AWS Blog Home Blogs Editions Close Architecture AWS Cloud Operations AWS for Games AWS Insights AWS Marketplace AWS News AWS Partner Network AWS Smart Business Big Data Business Intelligence Business Productivity Cloud Enterprise Strategy Cloud Financial Management Compute Contact Center Containers Database Desktop & Application Streaming Developer Tools DevOps & Developer Productivity Front-End Web & Mobile HPC IBM and Red Hat Industries Integration & Automation Internet of Things Machine Learning Media Messaging & Targeting Microsoft Workloads on AWS Migration and Modernization .NET on AWS Networking & Content Delivery Open Source Public Sector Quantum Computing Robotics SAP Security Spatial Computing Startups Storage Supply Chain & Logistics Training & Certification Close * lmdwaWn@ l`rby@ * Zhong Guo Ban * Ri Ben Ban * hangug edisyeon * gisul beulrogeu * Edisi Bahasa Indonesia * AWS Thai Blog * Edition Francaise * Deutsche Edition * Edicao em Portugues * Edicion en Espanol * Versiia na russkom * Turkce Surum AWS Messaging & Targeting Blog Update on Support for Amazon Chime by Beth Styles on 19 FEB 2025 in Amazon Chime, Announcements, Messaging Permalink Share * * * * * [https://aws.amazon.c] Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. After careful consideration, we have decided to end support for the Amazon Chime service, including Business Calling features, effective February 20, 2026. Amazon Chime will no longer accept new customers beginning February 19, 2025. Existing customers can continue to use Amazon Chime features, including Business Calling, scheduling and hosting meetings, adding and managing users, and other capabilities supported through the Amazon Chime administration console. To qualify as an existing customer, you must have created an Amazon Chime Team or Enterprise account prior to February 19, 2025. After February 20, 2026, you will no longer be able to host Amazon Chime meetings, manage users, or use any of the Business Calling features. If you cannot delete your data prior to February 20, 2026, please reach out to us via Amazon Support for help. Note: This does not impact the availability of the Amazon Chime SDK service. We know that you may need support to transition to other collaboration solutions. Please review our documentation which provides instructions and best practices for Amazon Chime IT administrators and users to move to alternate collaboration solutions. This may include solutions provided by AWS, such as AWS Wickr, or from AWS partners, such as Zoom from Zoom Video Communications Inc., Webex from Cisco Systems, Inc., and Slack from Salesforce, Inc. Visit the AWS Marketplace for more information about our AWS partners' solutions. If you need additional assistance transitioning, please contact AWS Support. Organizations with at least one Amazon Chime Team or Enterprise account can continue to use Amazon Chime and Business Calling features until February 20, 2026, when support for the service will end. Features that will no longer be supported include scheduling and hosting meetings, adding and managing users, and other capabilities available using the Amazon Chime console. Additional Resources * View Amazon Chime documentation for more information on managing your users and usage reporting, how chat room administrators can export their members and users can export their personal contacts, and porting your Business Calling numbers. * Amazon Chime website * Amazon Chime Help Center * Learn more about AWS Wickr and AWS partner solutions * If you need assistance or have feedback, please reach out to AWS support Beth Styles Beth Styles Beth is an AWS Apps Principal Product Manager on the Amazon Chime team. Beth has been with AWS for more than nine years working closely with customers to understand their business needs and deliver collaboration and productivity solutions. On the weekends, Beth enjoys spending time with her family, basset hounds, and horses. 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