https://support.microsoft.com/en-gb/topic/the-welcome-screen-may-be-displayed-for-30-seconds-during-the-logon-process-after-you-set-a-solid-color-as-the-desktop-background-in-windows-7-or-in-windows-server-2008-r2-b4565ced-703a-cc85-bf9c-6b3d586d6421 Skip to main content [RE1Mu3b] Microsoft Support Support Support * Home * Microsoft 365 * Office * Products + Microsoft 365 + Outlook + Microsoft Teams + OneDrive + OneNote + Windows + Microsoft Edge + more ... * Devices + Surface + PC Accessories + Xbox + PC Gaming + HoloLens + Surface Hub + Hardware warranties * Account & billing + Account + Microsoft Store & billing * Resources + What's new + Community forums + Microsoft 365 Admins + Small Business Portal + Developer + Education + Report a support scam + Product safety * More * Buy Microsoft 365 * All Microsoft + Global o Microsoft 365 o Teams o Copilot o Windows o Surface o Xbox o Deals o Small Business o Support + Software Software o Windows Apps o AI o OneDrive o Outlook o Skype o OneNote o Microsoft Teams + PCs & Devices PCs & Devices o Computers o Shop Xbox o Accessories o VR & mixed reality + Entertainment Entertainment o Xbox Game Pass Ultimate o Xbox games o PC games o Windows digital games o Movies & TV + Business Business o Microsoft Cloud o Microsoft Security o Azure o Dynamics 365 o Microsoft 365 for business o Microsoft Industry o Microsoft Power Platform o Windows 365 + Developer & IT Developer & IT o Microsoft Developer o Documentation o Microsoft Learn o Microsoft Tech Community o Azure Marketplace o AppSource o Visual Studio + Other Other o Microsoft Rewards o Free downloads & security o Education o Virtual workshops and training o Gift cards o Licensing o Microsoft Experience Centre + View Sitemap [ ] Search Search for help * No results Cancel Sign in Sign in with Microsoft Sign in or create an account. Hello, Select a different account. You have multiple accounts Choose the account you want to sign in with. The Welcome screen may be displayed for 30 seconds during the logon process after you set a solid color as the desktop background in Windows 7 or in Windows Server 2008 R2 Applies ToWindows 7 Starter Windows 7 Home Basic Windows 7 Home Premium Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate Windows Server 2008 R2 Web Edition Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter If this article does not answer your question, click this button to pose your question to other community members at Microsoft Community: Ask a question Symptoms Consider the following scenario: * You have a computer that is running windows 7 or Windows Server 2008 R2. * You set a solid color as the desktop background. * The Desktop Window Manager Session Manager service is running. * You log on to the computer locally. In this scenario, the Welcome screen is displayed for 30 seconds during the logon process. Notes * This issue does not occur when one or more of the following conditions are true: + You log on to the computer by using Remote Desktop Connection. + The Desktop Window Manager Session Manager service is stopped or is disabled. + You set an image file as the desktop background. * For more information about how to set a solid color as the desktop background in Windows 7 or in Windows Server 2008 R2, see the "More Information" section. * For more information about how to stop or disable the Desktop Window Manager Session Manager service, see the "More Information" section. Microsoft knowledge base article 2409711 describes a similar issue in which a 30-second delay occurs when you log on to a computer after you configure the "Hide all icons on Desktop" Group Policy and the "Normal Wallpaper" Group Policy in Windows 7 or in Windows Server 2008 R2. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 2409711 A 30-second delay occurs when you log on to a computer after you configure the "Hide all icons on Desktop" Group Policy and the "Normal Wallpaper" Group Policy in Windows 7 or in Windows Server 2008 R2 Resolution Update information How to obtain this update A supported update is available from Microsoft. If the update is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the update. Notes * If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific update. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support * The "Hotfix download available" form displays the languages for which the update is available. If you do not see your language, it is because a update is not available for that language. Prerequisites To apply this update, your computer must be running Windows 7 or Windows Server 2008 R2. Registry information To use the update in this package, you do not have to make any changes to the registry. Restart requirement You must restart the computer after you apply this update. Update replacement information This update does not replace a previously released update. File information Important Windows 7 and Windows Server 2008 R2 updates are included in the same packages. * The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table: Version Product Milestone Service branch 6.1.760 Windows 7 and Windows Server 2008 RTM GDR 0.16xxx R2 6.1.760 Windows 7 and Windows Server 2008 RTM LDR 0.20xxx R2 * GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes. * The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature. For all supported x86-based versions of Windows 7 File name File version File size Date Time Platform Apps.inf Not Applicable 62,334 09-Nov-2009 03:28 Not Applicable Shell32.dll 6.1.7600.16457 12,866,560 09-Nov-2009 07:04 x86 Apps.inf Not Applicable 62,334 09-Nov-2009 03:13 Not Applicable Shell32.dll 6.1.7600.20570 12,866,560 09-Nov-2009 06:59 x86 For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2 File name File version File size Date Time Platform Service branch Apps.inf Not Applicable 62,334 09-Nov-2009 03:30 Not Not Applicable Applicable Shell32.dll 6.1.7600.16457 14,164,480 09-Nov-2009 07:27 x64 Not Applicable Apps.inf Not Applicable 62,334 09-Nov-2009 03:30 Not Not Applicable Applicable Shell32.dll 6.1.7600.20570 14,164,480 09-Nov-2009 07:36 x64 Not Applicable Shell32.dll 6.1.7600.16457 12,866,560 09-Nov-2009 07:04 x86 WOW Shell32.dll 6.1.7600.20570 12,866,560 09-Nov-2009 06:59 x86 WOW For all supported IA-64-based versions of Windows Server 2008 R2 File name File version File size Date Time Platform Service branch Apps.inf Not Applicable 62,334 09-Nov-2009 02:49 Not Not Applicable Applicable Shell32.dll 6.1.7600.16457 21,168,128 09-Nov-2009 06:06 IA-64 Not Applicable Apps.inf Not Applicable 62,334 09-Nov-2009 02:55 Not Not Applicable Applicable Shell32.dll 6.1.7600.20570 21,168,128 09-Nov-2009 06:06 IA-64 Not Applicable Shell32.dll 6.1.7600.16457 12,866,560 09-Nov-2009 07:04 x86 WOW Shell32.dll 6.1.7600.20570 12,866,560 09-Nov-2009 06:59 x86 WOW Workaround Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in WindowsTo work around the issue, use either of the following methods: Method 1 Set an image file that has solid color as the desktop background. Method 2 Configure the value of the DelayedDesktopSwitchTimeout registry entry. This value determines the time-out interval of a session before Windows 7 or Windows Server 2008 R2 switches between sessions. To configure the value of the DelayedDesktopSwitchTimeout registry entry, follow these steps: 1. Click Start Start button , type regedit in the Search programs and files box, and then press ENTER. 2. Locate the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ Policies\System 3. Double-click the DelayedDesktopSwitchTimeout registry entry. 4. In the Value data box, type 5, and then click OK. 5. On the File menu, click Exit. Status Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More Information How to set a solid color as the desktop background in Windows 7 or in Windows Server 2008 R2 To set a solid color as the desktop background in Windows 7 or in Windows Server 2008 R2, follow these steps: 1. Right-click the blank area of the desktop, and then select Personalize from the menu. 2. Click Desktop Background at the bottom of the open window. 3. In the Picture Location list, select the Solid Colors item. 4. Select a solid color, and then click the Save Changes button. How to stop or disable the Desktop Window Manager Session Manager service To stop or disable the Desktop Window Manager Session Manager service, follow these steps: 1. Click Start Start button , in the Search programs and files box, type Services, and then press ENTER. 2. Double-click Desktop Window Manager Session Manager. 3. To disable the service, in the Startup type list, select Disabled , and then click Apply. 4. To stop the service, click the Stop button, and then click Apply. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 940452 The Welcome screen may be displayed for 30 seconds, and the logon script interacts with me when I try to log on to a computer that is running Windows Vista or Windows Server 2008 For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684 Description of the standard terminology that is used to describe Microsoft software updates Additional file information Additional file information for Windows 7 and for Windows Server 2008 R2 Additional files for all supported x86-based versions of Windows 7 File name File File size Date Time Platform version Package_for_kb977346_rtm_bf~31bf3856ad364e35~x86~~6.1.1.0.mum Not 1,912 09-Nov-2009 10:55 Not Applicable Applicable Package_for_kb977346_rtm~31bf3856ad364e35~x86~~6.1.1.0.mum Not 1,947 09-Nov-2009 10:55 Not Applicable Applicable Update-bf.mum Not 1,648 09-Nov-2009 10:55 Not Applicable Applicable X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16457_none_6c21f33f73355f32.manifest Not 1,059,457 09-Nov-2009 07:32 Not Applicable Applicable X86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20570_none_6c8eee2c8c69857d.manifest Not 1,059,457 09-Nov-2009 07:31 Not Applicable Applicable Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2 File name File File size Date Time Platform version Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16457_none_6c2397357333682e.manifest Not 1,058,441 09-Nov-2009 07:55 Not Applicable Applicable Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20570_none_6c9092228c678e79.manifest Not 1,058,441 09-Nov-2009 07:45 Not Applicable Applicable Package_for_kb977346_rtm_bf~31bf3856ad364e35~ia64~~6.1.1.0.mum Not 1,660 09-Nov-2009 10:55 Not Applicable Applicable Package_for_kb977346_rtm~31bf3856ad364e35~ia64~~6.1.1.0.mum Not 1,683 09-Nov-2009 10:55 Not Applicable Applicable Update-bf.mum Not 1,658 09-Nov-2009 10:55 Not Applicable Applicable Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16457_none_d29539155ff39263.manifest Not 1,054,916 09-Nov-2009 07:19 Not Applicable Applicable Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20570_none_d30234027927b8ae.manifest Not 1,054,916 09-Nov-2009 07:15 Not Applicable Applicable Additional files for all supported IA-64-based versions of Windows Server 2008 R2 File name File File size Date Time Platform version Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16457_none_c8408ec32b92d068.manifest Not 1,058,443 09-Nov-2009 08:00 Not Applicable Applicable Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20570_none_c8ad89b044c6f6b3.manifest Not 1,058,443 09-Nov-2009 08:10 Not Applicable Applicable Package_for_kb977346_rtm_bf~31bf3856ad364e35~amd64~~6.1.1.0.mum Not 2,142 09-Nov-2009 10:55 Not Applicable Applicable Package_for_kb977346_rtm~31bf3856ad364e35~amd64~~6.1.1.0.mum Not 2,181 09-Nov-2009 10:55 Not Applicable Applicable Update-bf.mum Not 1,876 09-Nov-2009 10:55 Not Applicable Applicable Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16457_none_d29539155ff39263.manifest Not 1,054,916 09-Nov-2009 07:19 Not Applicable Applicable Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20570_none_d30234027927b8ae.manifest Not 1,054,916 09-Nov-2009 07:15 Not Applicable Applicable Facebook LinkedIn Email SUBSCRIBE RSS FEEDS Need more help? 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