https://adriano.fyi/posts/hetzner-raises-prices-while-significantly-lowering-bandwidth-in-us/ Adriano Caloiaro * Menu V * + About Me + Posts + Projects + RSS feed * About Me * Posts * Projects * RSS feed Hetzner raises prices while significantly lowering bandwidth (US) 2024-11-28 Content Overview * Hetzner raises prices * Update * New price and bandwidth table * Hetzner's email Hetzner raises prices while significantly lowering bandwidth (US) Hetzner raises prices[?] This morning I received an email from Hetzner stating that they are raising prices in the US while significantly reducing bandwidth. The largest price percentage increase is 27.52% for CPX21 servers, and the smallest is 4.17% for CX3+ servers. Bandwidth allotments are decreasing on average, across all products, 88.19% from previous allotments. I've been a big fan of Hetzner. Unfortunately they've made a feeble attempt to dress this change up in the name of "fairness". With the new tariff structure, we want to make conditions for our customers around the world as fair as possible ... Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. The new prices will give our customers the best possible price for the resources they use. + Hetzner I'd love to see a better explanation for why prices are increasing so much in exchange for such a significant drop in bandwidth allotments. A lot of Hetzner customers cite generous bandwidth allotments as one of the reasons they've chosen Hetzner as a provider. As far as I can tell, that generosity has evaporated in the great US of A. And the fact that this was announced on Thanksgiving Day, a major holiday in the US, certainly deserves a dishonorable mention. Update[?] Now that I've looked at my invoice, Hetzner's price change and justification is even more frustrating. [ ] hetzner invoice I personally use 0TB per month across 6 CPX21 servers (I know I'm over-provisioned; that's not the point). The point is I've been paying EUR42.30 + EUR1.00/mo for 20TB of bandwidth, of which I've used zero on average. What Hetzner's statement tells me is that even at that price, I was subsidizing some heavy users. And to thank me for it, I can now pay EUR53.94/mo in exchange for 12TB, for fairness. New price and bandwidth table[?] From the updated bandwidth and pricing table provided in Hetzner's email, here are the price changes for CCX and CPX servers in Ashburn and Hillsboro. +--------------------------------------------------------------------+ |Product|Old(EUR)|New(EUR)|Increase|Old Traffic|New Traffic| Traffic | | | | | (%) | (TB) | (TB) |Decrease (%) | |-------+------+------+--------+-----------+-----------+-------------| |CPX11 |3.85 |4.49 |16.62% |20 |1 |95.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CPX21 |7.05 |8.99 |27.52% |20 |2 |90.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CPX31 |13.10 |15.99 |22.06% |20 |3 |85.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CPX41 |24.70 |29.99 |21.42% |20 |4 |80.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CPX51 |54.40 |59.99 |10.28% |20 |5 |75.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX13 |11.99 |12.99 |8.34% |20 |1 |95.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX23 |23.99 |25.99 |8.34% |20 |2 |90.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX33 |47.99 |49.99 |4.17% |30 |3 |90.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX43 |95.99 |99.99 |4.17% |40 |4 |90.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX53 |191.99|199.99|4.17% |50 |6 |88.000000 | |-------+------+------+--------+-----------+-----------+-------------| |CCX63 |287.99|299.99|4.17% |60 |8 |86.666667 | |-------+------+------+--------+-----------+-----------+-------------| |LB11 |5.39 |5.39 |0.00% |20 |1 |95.000000 | |-------+------+------+--------+-----------+-----------+-------------| |LB21 |16.40 |16.40 |0.00% |20 |2 |90.000000 | |-------+------+------+--------+-----------+-----------+-------------| |LB31 |32.90 |32.90 |0.00% |20 |3 |85.000000 | +--------------------------------------------------------------------+ Hetzner's email[?] Hetzner Online GmbH Your client number: XXXXXXXXXX Dear Adriano Caloiaro We are writing to inform you about important changes to the tariff structure of our Cloud servers (CCX and CPX lines) and our Load balancers at our US locations in Ashburn and Hillsboro. What will change? Starting on 1 December 2024, 01:00 am CET, we will begin charging new prices for newly-created Cloud servers and introduce new amounts for included traffic for Cloud Servers and Load balancers at the US locations in Ashburn (ASH) and Hillsboro (HIL). This also applies to existing Cloud servers and Load balancers that are switched to a different tariff using the "Rescale" function. For any existing Cloud servers and Load balancers you have at these locations, the new prices and the new amounts for included traffic will apply later, starting on 1 February 2025, 01:00 am CET. The price for traffic overage will remain unchanged in the new price structure. What are the new prices and amounts of included traffic? Below, you can see a list of the old and new prices and the included traffic. Product Old price New price Old included traffic New included traffic CPX11 EUR 3.85 EUR 4.49 20 TB 1 TB CPX21 EUR 7.05 EUR 8.99 20 TB 2 TB CPX31 EUR 13.10 EUR 15.99 20 TB 3 TB CPX41 EUR 24.70 EUR 29.99 20 TB 4 TB CPX51 EUR 54.40 EUR 59.99 20 TB 5 TB CCX13 EUR 11.99 EUR 12.99 20 TB 1 TB CCX23 EUR 23.99 EUR 25.99 20 TB 2 TB CCX33 EUR 47.99 EUR 49.99 30 TB 3 TB CCX43 EUR 95.99 EUR 99.99 40 TB 4 TB CCX53 EUR 191.99 EUR 199.99 50 TB 6 TB CCX63 EUR 287.99 EUR 299.99 60 TB 8 TB LB11 EUR 5.39 unchanged 20 TB 1 TB LB21 EUR 16.40 unchanged 20 TB 2 TB LB31 EUR 32.90 unchanged 20 TB 3 TB All monthly prices are excl. VAT and excl. IPv4 addresses. Why are we making these changes? With the new tariff structure, we want to make conditions for our customers around the world as fair as possible. To do that, we will calculate our prices based on local conditions in Europe, Singapore, and the USA. Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. The new prices will give our customers the best possible price for the resources they use. What else do I need to know? Displayed prices and included traffic on Cloud Console For technical reasons, we will display the new prices and amounts of included traffic on the Cloud server and Load balancer detail pages on Cloud Console starting on 1 December 2024. This will also be true for your existing Cloud servers and Load balancers. However, the invoice will still be issued according to the previous conditions. A corresponding note will be displayed for your existing affected products. On the invoice preview on the "Usage" page, you will see the correct existing price for your existing servers. Displayed prices on the Cloud API In the transition time period between 1 December 2024 and 1 February 2025, the Cloud API will already return the new prices and included traffic. This will also be true for your existing Cloud servers and Load balancers. But this will only affect the display here. The invoice preview will display the correct existing price. And of course, your invoice itself will be for the correct existing price. Traffic warning You may see early traffic warnings during the transition time period starting on 1 December 2024 for your existing Cloud servers and Load balancers. Please note that the previous traffic included for existing Cloud servers and Load balancers remains valid until 31 January 2025. If you do not agree with this adjustment, you can cancel the affected products at any time. We ask for your understanding for why we are making these changes. We truly believe that we can continue to offer you our Cloud Servers and features at the best price-performance ratio despite these adjustments. We will be happy to answer any questions you may have. Please write us a support request using your account on Cloud Console at https:// console.hetzner.cloud/support Thank you for your trust and support. Kind regards Hetzner Online Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany CEO: Martin Hetzner, Stephan Konvickova, Gunther Muller Register Court: Registergericht Ansbach, HRB 6089, VAT Reg. No.: DE812871812 Terms and Conditions * Legal Notice * Data Privacy * System Policies Comments With an account on the Fediverse or Mastodon, you can respond to this post. Since Mastodon is decentralized, you can use your existing account hosted by another Mastodon server or compatible platform if you don't have an account on this one. Known non-private replies are displayed below. Load comments Loading comments relies on JavaScript. 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