https://lockedinspace.com/posts/002.html

../ Jeff Bezos lessons on building value

I have extracted some interesting points from Lex - Jeff Bezos
podcast.

  * Every day is day one, every day you are deciding what you gonna
    do. Day one thinking, we start fresh everyday. You never want to
    get trapped by dogma, history or beliefs. "Everything can
    improve."
  * Some companies rely on metrics which they do not quite
    understand. Metrics are proxies for their in-world
    representations, not actual factual truth indicators.
  * If the metric is not understood or optimized, it could be not
    representing what we are trying to graph. If you manage your
    business from within metrics, you start thinking as day two
    thinking
  * As a company/team, you need to seek for ways/mechanisms that
    enable your employees/folks to tell the truth.
  * Your most junior person can overrule your most senior person, if
    they have the data to back it up. In your meetings, the order of
    voice should go from the most junior person, to the most senior
    person.
  * When the data and the anecdotes disagree, the anecdotes are
    usually right. Meaning that a profound analysis on data is a
    must. E.g.
  * If you have a customers complaining about something, but your
    metrics shows the other. That is where you need to rearrange your
    metrics with the right data.
  * Identify the things in your business which are stable, and invest
    time in making them better. E.g. customers in a retail store will
    want low prices in 10 years time, fast and seamlessly deliveries,
    big selection of products...
  * Meetings accompanied with a document will make the final goal
    easier. All participants should read the document in a 30-min
    time window.
  * This guarantees an starting point for all the participants in the
    meeting. The author of the memo should go first in answering the
    questions from the audience.

date: 2023-12-20
lastModified: -
author: "gvid"
comments: https://news.ycombinator.com/item?id=38712883