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Copy Summary V * Markdown * Markdown (bug number) * Plain Text * HTML [ ] View V * Reset Sections * Expand All Sections * Collapse All Sections * * History * * JSON * XML Open Bug 1824831 Opened 8 months ago Updated 1 hour ago Can't sign in with FIDO2 key on office.com Summary: Can't sign in with FIDO2 key on office.com Categories (Core :: DOM: Web Authentication, defect, P5) Product: Core V Core Shared components used by Firefox and other Mozilla software, including handling of Web content; Gecko, HTML, CSS, layout, DOM, scripts, images, networking, etc. Issues with web page layout probably go here, while Firefox user interface issues belong in the Firefox product. (More info) See Open Bugs in This Product File New Bug in This Product Watch This Product Component: DOM: Web Authentication V Core :: DOM: Web Authentication Bugs and issues related to the W3C Web Authentication (webauthn) implementation in Firefox, or its interaction with operating system and hardware components. See Open Bugs in This Component Recently Fixed Bugs in This Component File New Bug in This Component Watch This Component Version: Firefox 113 Platform: x86_64 Linux Type: defect Priority: P5 Severity: S3 Points: --- Tracking () Status: UNCONFIRMED Status: UNCONFIRMED --- Mark as Assigned Milestone: --- Iteration: --- Project Flags: Performance Impact [---] Accessibility Severity [---] Webcompat Priority [---] a11y-review [---] Tracking Flags: Tracking Status relnote-firefox [---] thunderbird_esr115 [---] [---] firefox-esr115 [---] [---] firefox120 [---] [---] firefox121 [---] [---] firefox122 [---] [---] People (Reporter: code, Unassigned) Assignee: Unassigned Assignee: [ ] Reset Assignee to default Mentors: --- QA Contact: [ ] Reset QA Contact to default Reporter: # code Triage Owner: # jschanck CC: 8 people References Depends on: --- Blocks: --- Regressions: --- Regressed by: --- Duplicates: 1826055, 1827096 URL: See Also: --- Details Alias: --- Keywords: --- Whiteboard: --- QA Whiteboard: --- Has STR: --- Change Request: --- Votes: 0 Bug Flags: behind-pref [ ] firefox-backlog [] sec-bounty [ ] sec-bounty-hof [] in-qa-testsuite [ ] [ ] in-testsuite [ ] qe-verify [] Crash Data Signature: Security (public) This bug is publicly visible. User Story Attachments (2 files) 2023-03-27 21-47-05.mkv 8 months ago Details Reto Schneider 336.76 KB, video/x-matroska #301123131437.png 2 days ago Details Rahul Rameshbabu 210.19 KB, image/png Bottom | Tags V * Reset Timeline V * Reset * * Collapse All * Expand All * Comments Only Reto Schneider Reporter [ecb] Description * 8 months ago Attached video 2023-03-27 21-47-05.mkv -- Details +++ This bug was initially created as a clone of Bug #1820016 +++ Since #1820016 is fixed, I am able to log in on live.com using my FIDO2 security key. However, on office.com I still am unable to do so (using a different business/paid account which works when using Chrome). Flags: needinfo?(tim.cappalli) Tim Cappalli Comment 1 [e47] * 8 months ago This is not a Firefox issue. A fix for AAD accounts on the Microsoft side is being worked on. Flags: needinfo?(tim.cappalli) Reto Schneider Reporter [ecb] Comment 2 * 8 months ago Any chance to follow the progress as an outsider? Luna Stadler Updated [c81] * 8 months ago Duplicate of this bug: 1826055 John Schanck [:jschanck] Updated [291] * 8 months ago Duplicate of this bug: 1827096 BugBot [:suhaib / :marco/ :calixte] Comment 5 [9eb] * 8 months ago The severity field is not set for this bug. :jschanck, could you have a look please? For more information, please visit auto_nag documentation. Flags: needinfo?(jschanck) Reto Schneider Reporter [ecb] Comment 6 * 6 months ago With Firefox 114.0 on Linux, I am able to log into by business account using a YubiKey on office.com. However, only when in private browsing mode of my day-to-day-profile. Using regular mode or a totally fresh profile (private or regular browsing mode), it does not work either ("We had a problem authenticating you. Please try again."). Any chance to get an update here? It feels like this is really close to be usable. Rahul Rameshbabu Comment 7 [632] * 6 months ago My understanding is that office.com is a weird exception because it can use the live.com personal account login flow for business accounts too. office.com works for me too, but I wouldn't say that's an indication of usability. I believe the AAD login flow fix by MSFT is still needed. John Schanck [:jschanck] Updated [291] * 6 months ago Severity: -- - S3 Flags: needinfo?(jschanck) Priority: -- - P5 Rahul Rameshbabu Comment 8 [632] * 5 months ago I opened an issue on Microsoft's feedback portal with regards to this. https://feedbackportal.microsoft.com/feedback/idea/ 67ecb749-d320-ee11-a81d-0022484cae1d John Schanck [:jschanck] Comment 9 [291] * 2 days ago Is this still an issue, Rahul? Flags: needinfo?(sergeantsagara) Rahul Rameshbabu Comment 10 [632] * 2 days ago Attached image 301123131437.png -- Details Hi John, Unfortunately, it is. Sharing a screenshot to demonstrate. Our company is working internally to push Microsoft to resolve this (it's not an issue with Firefox's implementation. This can be demonstrated by spoofing the useragent as a Chromium-based browser and attempting the same login flow or just using webauthn.io for validation testing). We unfortunately are not having much luck on our end with our support requests. If possible though, I would like to leave this issue open here for both Firefox users and Microsoft's reference. Thanks, Rahul Rameshbabu Flags: needinfo?(sergeantsagara) Reto Schneider Reporter [ecb] Comment 11 * 1 hour ago I can confirm, still an issue. M$ at its best. :/ Reto Schneider Reporter [ecb] Comment 12 * 1 hour ago (In reply to Rahul Rameshbabu from comment #8) I opened an issue on Microsoft's feedback portal with regards to this. https://feedbackportal.microsoft.com/feedback/idea/ 67ecb749-d320-ee11-a81d-0022484cae1d I do not think such feedback have ever worked. Not with Microsoft (e.g. Support non-RSA keys for SSH authentication). Upvoted anyway. You need to log in before you can comment on or make changes to this bug. Top |