https://www.tuxedocomputers.com/en/TUXEDO-Pulse-14-Gen3.tuxedo * ATTENTION: To use our store you have to activate JavaScript and deactivate script blockers! Thank you for your understanding! Pulse 14 - Gen3: AMD Ryzen 7 7840HS + Radeon 780M integrated graphics + 32 GB LPDDR5-6400 + max. 8 TB PCIe 4.0 SSD + Quiet dual fan cooling + 60 Wh battery - TUXEDO Pulse 14 - Gen3 - TUXEDO Computers Pulse 14 - Gen3: AMD Ryzen 7 7840HS + Radeon 780M integrated graphics + 32 GB LPDDR5-6400 + max. 8 TB PCIe 4.0 SSD + Quiet dual fan cooling + 60 Wh battery - TUXEDO Pulse 14 - Gen3 - TUXEDO Computers Pulse 14 - Gen3: AMD Ryzen 7 7840HS + Radeon 780M integrated graphics + 32 GB LPDDR5-6400 + max. 8 TB PCIe 4.0 SSD + Quiet dual fan cooling + 60 Wh battery - TUXEDO Pulse 14 - Gen3 - TUXEDO Computers * Notebooks + [195] Notebooks/Laptops with preinstalled and configured Linux and more. TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say. We deliver all TUXEDOs ready to go so you only ha... + 10-14 inch + 15-16 inch + 17 inch + Immediate shipping + Business notebooks + Gaming-Notebooks + Mobility notebooks + Deep Learning AI + All Notebooks * Computers / PCs + [193] Computers / PCs with Linux preinstalled & more TUXEDO Computers are individually built computers and PCs being fully Linux-suitable, custom tailored Linux hardware so to say :) We deliver all TUXEDOs ready to go so you only have to unwrap,... + Mini Systems + Midi Systems + Maxi Systems + AMD Systems + Intel Systems + All Systems * Accessories + [194] Here you will find accessories, components and peripherals for your TUXEDO system. Nothing suitable found here? Get in touch with us directly! + Batteries + Displays + Dockingstations + Books + Input Devices & Peripherals + Bags & Sleeves + Fan Merchandise + Notebook Power Supplies & Cords + Components & Complements o Cables o Hard Disk Drives 2.5" o Memory o PC Power Supplies o SSDs 2.5" o SSDs m.2 (SATAIII and NVMe) o WIFI & Mobile Network o Licenses * B2B + [266] In this category you can find equipment for your company, office, school, university or educational institution and servers and solutions. Appliances with CRM, ERP and merchandise management, cloud storage, cloud server for self-hosting, services... + Business notebooks + Business computers * Novelties * * * * [ ] * + Notebooks o 10-14 inch o 15-16 inch o 17 inch o Immediate shipping o Business notebooks o Gaming-Notebooks o Mobility notebooks o Deep Learning AI o All Notebooks + Computers / PCs o Mini Systems o Midi Systems o Maxi Systems o AMD Systems o Intel Systems o All Systems + Accessories o Batteries o Displays o Dockingstations o Books o Input Devices & Peripherals o Bags & Sleeves o Fan Merchandise o Notebook Power Supplies & Cords o Components & Complements # Cables # Hard Disk Drives 2.5" # Memory # PC Power Supplies # SSDs 2.5" # SSDs m.2 (SATAIII and NVMe) # WIFI & Mobile Network # Licenses + B2B o Business notebooks o Business computers + Novelties * Settings * Deutsch * English ----------------------------------------------------------------- * Customer Account * Log in ATTENTION: To use our store you have to activate JavaScript and deactivate script blockers! Thank you for your understanding! * + Price: incl. 19 % Tax excl. Shipping costs + Product No.:10900223 + Shipping time: [INFO] | + Assembling Time: Product gets built individually for you! + [1 ] x [[[ configurationAvailableNow() ? 'Add to cart' : 'Preorder now' ]]] Great power efficiency and performance in an ultra portable form factor [pulse14-ge] TUXEDO Pulse 14 - Gen3 Ultra portable CPU workstation with AMD Ryzen 7 7840HS, high-res 3K display and 32 GB LPDDR5-6400 high-efficiency RAM. Great energy efficiency and performance in an ultra portable form factor: The TUXEDO Pulse 14 is back and combines energy saving operation with a lot of processing power, above-average quiet cooling for more concentrated working, a 16:10 3K display (100% sRGB) and integrates all this in a 1.4 kg light and 1.8 cm thin ultrabook chassis. [icon-cpu] CPU performance [icon-gpu] Graphics performance [icon-feath] Mobility [icon-batte] Battery life Under its slim and unobtrusive looking, matte black chassis the Linux ultrabook features the latest-gen Zen 4 AMD Ryzen 7 7840HS 4nm CPU with performant, integrated Radeon 780M graphics. Flanked by 32 GB ultra fast, high-efficiency LPDDR5-6400 RAM, the TUXEDO Pulse 14 delivers great performance for software development, content creation or even light gaming. [pulse14-ge] Icon CPU Highly efficient & powerful: AMD Ryzen 7 7840HS 54 Watts | 8 Cores | 16 Threads Icon GPU Fast yet power-saving graphics: AMD Radeon 780M 12 GPU cores | up to 2700 MHz Icon Speicher High-speed RAM & storage 2x LPDDR5-6400 | 2x PCIe 4.0 M.2 [pulse14-ge] [pulse14-ge] Icon Gehause Ultra portable aluminum chassis 18 mm thin | 1.4 kg light Icon Display High-res 14-inch Omnia display 2880 x 1800 | 100 % sRGB | 300 nits Icon Akku USB-C-Charging and 60 Wh battery Up to 11 hours | Super compact 100W USB-C power supply Icon Anschlusse 4x USB, HDMI and 2x Mini DisplayPort Up to 3 external screens [pulse14-ge] Ultra portable yet solid chassis in an unobtrusive business look Truely ultra portable: With a weight of just under 1.4 kg and extremely compact dimensions of 313 x 222 x 18 mm, the Linux business laptop is the ideal mobile companion for users who are mostly on the go and always want to have their ultra thin and slim workhorse with them. The unobtrusively looking chassis in a subtle matte black color relies on aluminum on the outer surfaces (display lid and bottom panel) for safe transportation, while the base unit (palm rests and keyboard area) is made of solid plastics which contributes to the very low total weight. TUXEDO Pulse14 - Gen3 Front Despite its extremely slim and compact build, the Pulse 14 optimally utilizes the constrained space for an above average and quiet cooling solution: While many ultra thin competitors cut costs with single-fan cooling and 1 or 2 heatpipes, the TUXEDO Pulse 14 features two relatively big 45 mm fans and 3 heatpipes in order to ensure full performance with up to 54 watts and pleasantly quiet fan noise. TUXEDO Pulse 14 - Gen3 internals x Highly efficient and powerfu: AMD Ryzen 7 7840HS The TUXEDO Pulse 14 relies on the AMD Ryzen 7 7840HS with the latest, highly efficient Zen 4 architecture. The "HS" series of the Ryzen proecessor lineup stands for an optimum balance of performance and power efficiency. AMD Ryzen Banner The AMD eight-core CPU can handle up to 16 processing tasks, so-called "threads", simultaneously and takes on them with clock speeds of up to 5.1 GHz. Due to the innovative, state-of-the-art manufacturing process in 4 nm, the high-tech CPU achieves a great performance-per-watt ratio, resulting in about 13 % better single core and 17 % faster multicore performance than on the previous Zen 3+ architecture (6 nm), like the lower tier Ryzen 7 7735HS or the popular last-gen Ryzen 7 6800H. Thanks to its above-average cooling quality considering its ultra-portable form factor, the Linux business notebook can easily draw the full Thermal Design Power (TDP) of 54 watts specified by AMD. x Fast yet power-saving graphics: AMD Radeon 780M For graphics rendering and even some light gaming in reduced quality settings, the AMD Ryzen 7 7840HS integrates its Radeon 780M graphics unit. Equipped with 12 GPU cores and a graphics card frequency of up to 2700 MHz, the power-saving iGPU is suited best - depending on the title - for gaming in medium to high detail settings and resolutions such as 720p or 1080p. In the TUXEDO Pulse 14 the Radeon 780M integrated graphics benefits from the particularly power-efficient, ultra fast LPDDR5-6400 RAM, which on average boosts performance by around 10% compared to socketed SODIMM DDR5-4800 system memory, which can be found in the Intel-based InfinityBook Pro 14. Pulse 14 Gaming Benchmarks The small graphics processor also cuts a fine figure outside of gaming: The integrated video decoder works so efficiently that the iGPU load is mostly less than 5% during 4K video streaming, which is reflected in longer battery runtimes. For comparison: Intel's integrated Iris Xe graphics show a utilization of around 45% in the same workload. x High-resolution 16:10 3K display with 100% sRGB and 120 Hz For razor-sharp image quality, the TUXEDO Pulse 14 is equipped with a 14-inch LTPS display with a resolution of 2880 x 1800 pixels, resulting in a pixel density of 243 ppi, which makes pixels become nearly invisible even from very close viewing distances. Together with full sRGB color space coverage, the panel is greatly suited for semi-professional photo editing and multimedia use, while the refresh rate of 120 Hz (alternatively: 60 Hz) ensures butter smooth transitions and animations. While the panel's modern 16:10 aspect ratio offers more vertical screen space over the usual 16:9 format, the 180deg tiltable hinge delivers maximum flexibility for the use even on steep laptop stands. TUXEDO Pulse 14 display x USB-C charging and 60 Wh battery The two high-efficiency components, the AMD Ryzen 7 7840HS and the Low Power DDR5-6400 RAM, push the small Linux laptop's internally screwed 60 Wh battery to reach runtimes of around 8 to 9 hours with medium display brightness and video streaming via WiFi and 10 to 11 hours with local video playback (WiFi and Bluetooth off). To meet the wishes of many of our customers, the TUXEDO Pulse 14 relies solely on the Power Delivery DC-In standard for charging the Linux laptop via an optionally available, ultra compact 100 watt USB-C power supply. Optional because it can be deselected in the product configurator below to save costs if customers already have a suitable USB-C charger (min. 20V / 5A). For an energy-saving operation, we recommend our specially tuned power profiles as well with CPU power limit control in our inhouse-developed TUXEDO Control Center, which comes pre-installed on your TUXEDO laptop. x High-speed LPDDR5-6400 RAM and up to 8 TB PCIe 4.0 SSD storage The Pulse 14 - Gen3 comes with high-speed storage options both for RAM and SSD: As first TUXEDO ever, the Pulse 14 - Gen3 features highly efficient Low-Power DDR5 memory for optimal low power draw and great performance, which mostly boosts the integrated Radeon 780M graphics. Just like the CPU, the LPDDR RAM is also soldered onto the motherboard for best possible efficiency due to shorter signal paths and the elimination of electrical resistances caused by mechanical SODIMM connectors. Thus, the low voltage RAM impresses with a very high speed of up to 6400 Mbps on the one hand and very low low-load and idle power consumption on the other. The TUXEDO Pulse 14 is permanently configured with 32 GB LPDDR5-6400 system memory in order to offer a future-proof RAM configuration appropriate to the Linux ultrabook's overall performance class and typical usage profile. TUXEDO Pulse 15 RAM location Another advantage of LPDDR RAM is its space-saving design, which creates room in the ultra compact chassis not only for the performant and quiet cooling system but also for 2x upgradeable M.2 SSDs for up to 8 terabytes ultra fast PCIe 4.0 storage. For even more storage space, you get 10 GB myTUXEDO cloud storage for free with every TUXEDO laptop or PC. This way, you can access your data conveniently and securely (encrypted and hosted in compliance with german data protection regulations) at any time from anywhere and with any Internet-capable laptop, PC or smartphone. x 4x USB, HDMI and 2x Mini DisplayPort To meet the wishes of many of our customers, the TUXEDO Pulse 14 relies solely on the Power Delivery DC-In standard for charging the Linux laptop via an optionally available, ultra compact 100 watt USB-C power supply. Two USB-C 3.2 Gen2x1 ports, which also support DisplayPort 1.4 for connecting two monitors natively, are available for charging the laptop. Together with the HDMI 2.0 port the Pulse 14 allows to drive up to 3 external displays. The ports selection is completed by 2x USB-A 3.2 Gen1, a microSD card reader and the combined 2-in-1 audio jack. TUXEDO Pulse 14 ports left From left to right: USB-C 3.2 Gen2 (Power Delivery DC-In | DisplayPort 1.4), HDMI 2.0, USB-A 3.2 Gen1, USB-C 3.2 Gen2 (Power Delivery DC-In | DisplayPort 1.4) TUXEDO Pulse 14 ports right From left to right: Kensington Lock, microSD card reader, USB-A 3.2 Gen1, 3.5 mm combo audio jack (microphone and headphone) x Configure and order now + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 + TUXEDO Pulse 14 - Gen3 Technical Details [icon-displ]Display / Monitor Modern displays with IPS panels have bright areas along the frame as a normal characteristic. This has hardly any influence on everyday operation, not least because the displays are optimized for daylight operation. It can only be minimized, but not completely avoided, regardless of the manufacturer and for manufacturing reasons. Details on pixel error classes can be found here. 14.0'' 3K Omnia display | LTPS | 16:10 Type: LED-Backlight Display, matte/non-glare Refresh rates: 120 Hz, 60 Hz Viewing angles: 89deg/89deg/89deg/89deg Resolution: 2880 x 1800 Pixels Color gamut: 100 % sRGB Brightness: min. >300 nits Contrast: 1500:1 Display model: TL140ADXP24-0 For technical production reasons, the measured values always vary slightly from panel to panel. More information Internal display connection (changeable via UEFI): iGPU Opening angle: 180deg [icon-chass]Chassis Chassis materials: Display lid and bottom panel made of aluminum, baseunit and display frame made of plastics Dimensions: width: 31.3 cm; height: 1.8 cm; depth: 22.2 cm Weight: 1.4 kg incl. battery [icon-keybo]Keyboard and Touchpad Quiet rubberdome / membrane keyboard. White backlit keyboard. TUX super-key on all layouts! Multi gesture clickpad (125 x 65 mm) with integrated buttons and multi-gesture- & scroll-function. [icon-batte]Battery & power supply 60 Wh battery, Lithium polymer Changeable (screwed inside) Power supply: Type USB-C | 100 Watts (110 x 75 x 35 mm | 265 g incl. power cord) Battery life: up to 14 hours at min. display-brightness, without Wifi & Bluetooth, without keyboard backlit, in idle mode up to 9 hours at medium brightness with Wifi, at office work We're testing battery time always in idle mode, at minimal display brightness, with keyboard backlight deactivated, Wi-Fi & Bluetooth disabled and without any further connected devices (USB, LAN, HDMI, VGA etc. unplugged!). We always test with integrated graphics when a dedicated and integrated graphics chip is installed. This way you get an information of maximal possible battery life. Starting from this, you can manage your individual battery life depending on your demands and to influence it, e.g. is keyboard backlight unnecessary during daylight. Bluetooth is also only needed to be turned on, if there's a Bluetooth device connected. Full display brightness as well is hardly always necessary. [icon-cpu]Main processor AMD Ryzen 7 7840HS (8 Cores | 16 Threads | Max. 5,1 GHz | 24 MB Cache (L2+L3), 54 W TDP) [icon-gpu]Graphics card Energy efficient CPU integrated Graphics: AMD Radeon 780M (GPU Cores: 12 | Max. clock speed: 2,7 GHz) [icon-ram]Memory Type: LPDDR5-6400 Low Power DDR5 RAM is particularly power efficient which leads to better battery life and more performance (up to 6400 Mbps). For more information, please check out the "High-speed RAM & storage" info tile above. [icon-ssd]Mass storage (SSD / HDD) Two slots for super fast SSDs in space-saving M.2 form factor 2x M.2 2280 SSD via PCI Express 4.0 x4 [icon-wirel]Communication / Network Wireless LAN / WiFi: Antenna compatibility: Up to WiFi 6 (802.11ax) Available WiFi modules: AMD RZ608: 2.4 GHz, 5 GHz, 6 GHz (80 MHz) | 802.11a/b/g/n/ac/ax | 1200 Mb/s | Bluetooth 5.2 Wireless/WIFI: Intel Wi-Fi 6 AX200 Series: Interface: M.2 2230 Wireless LAN / WLAN standards: 802.11 ac/a/b/g/n/ax DualBand 2,4 / 5 GHz Communication channels: 2x2 Transfer rate: 300 Mbit/s (2.4GHz WIFI) / 2,4Gbps (5GHz WIFI) Bluetooth: Integrated in above Intel Dual Band Wi-Fi AX200 Series Version: Dual Mode Bluetooth 5.2 [icon-webca]Webcam / Laptop camera HD (720p) Webcam / camera including microphone [icon-sound]Sound / Audio High Definition Audio 2 speakers: 2x 2W Integrated microphone [icon-ports]Ports Left side (from left to right): - USB-C 3.2 Gen2 (DisplayPort 1.4a | Power Delivery DC-In) - HDMI 2.0 (HDCP 2.3) - USB-A 3.2 Gen1 - USB-C 3.2 Gen2 (DisplayPort 1.4a | Power Delivery DC-In) Right side (from left to right): - Kensington Lock - microSD card reader - USB-A 3.2 Gen1 - 2-in-1 audio (headphone + microphone) [icon-cardr]Card reader microSD card reader Speed: UHS-I [icon-safet]Security - Kensington-Lock mounting - Webcam & audio can be deactivated directly via the BIOS - Wifi & Bluetooth can be deactivated directly via the BIOS - fTPM [icon-fan]Cooling System & Fan Temperature controlled fan At low system workload, there is less heat emerging. The cooling system fans can spin accordingly slow or even turn themselves off completely. Depending on the chassis, cooling system and CPU and GPU, high to very high fan noise (air swooshing) is produced under full load. Thinner notebooks normally tend to get louder due to less cooling capacity. Custom performance and fan control with the TUXEDO Control Center With the TUXEDO Control Center you are able to control the performance and the behavior of the fans by yourself. This means that you get the ability to make your device as quiet as possible. By heavily reducing the performance you are able to set the device almost passive cooled, without any fan noise most of the time! Configure and order now System & Service [icon-os]Operating systems We install Ubuntu and TUXEDO OS (based on Ubuntu with KDE Plasma Desktop) in the latest 64-bit version with long term support. With our fully automatic installation WebFAI you can easily perform a Linux installation exactly as we at TUXEDO Computers do it in our production! You can choose from all distributions that we also offer in our configurator. Depending on the distribution, you have the choice between different desktop interfaces. More backgrounds and a video demo as well as detailed instructions can be found here. For "self-installers" and all who are interested, we have set up a database with downloads, instructions, tips & tricks and offer Tomte, a tool that automatically makes our adjustments under Ubuntu, elementary OS and Linux Mint: + Help & Support Section + TUXEDO Tomte Encrypted Installation On request, we install your Linux system completely encrypted. The pre-installation as dual boot with Windows is technically not possible. Further details as well as a detailed introduction to encryption can be found here. Windows on request If you don't want or can't do without Windows, we install the desired Windows version next to Linux or alone. Please understand that a dual-boot installation can take 1-2 working days longer, even though the process is fully automatic. Please also note that we provide you with a correct Windows license incl. license sticker and installation DVD! Windows Drivers The corresponding Windows drivers are already included as standard with every device, regardless of whether it is with or without Windows or operating system installation. Alternatively, you are free to download all Windows-Drivers from here. [icon-bios]UEFI firmware With all our notebooks, you have the possibility to protect your privacy already on firmware level using the UEFI (Unified Extensible Firmware Interface). For this purpose, the following functions can be completely deactivated: - iGPU VRAM (,,Graphics Aperture Size") - TPM - AMD-V and AMD-Vi (IOMMU) - SMT (Simultaneous Hyper Threading) - SSD slots - WiFi, Bluetooth, microphone / audio, card reader, every single USB port - SSD security / encryption options - LAN boot via USB / LAN adapter or docking station [icon-guara]Warranty 2 years pick up and return (12 months on wearing parts like battery & power supply) Optional: Up to 5 years pick up and return (12 months on wearing parts like battery & power supply) All devices have a maintenance-friendly design. Depending on the model, the essential hardware components such as processor, drive, hard disks, RAM, WIFI modules etc. can be accessed via maintenance flaps or removable floor trays. Furthermore the battery is replaceable if not stated differently. Of course, even after expiration of your warranty period, we're offering replacement parts and service for many years! For warranty cases, we'll provide you with a free return label after getting in touch with us. Warranty handling is done via our technical support. Please note our warranty conditions [icon-deliv]Package Contents 1x TUXEDO Book preinstalled & configured 1x Power supply 1x Power cord 1x Recharchable battery 1x First steps manual incl. short technical manual 1x WebFAI USB drive (www.webfai.de) for Linux recovery 1x Drivers for Windows downloadable 1x For the installation of own SSDs or HDDs necessary screws 1x TUXEDO fan stuff package Configure & Order Current Configuration Product No.: 10900223 * * [[ configurationAvailableNow() ? '' : 'Preorder now!' ]] incl. 19 % Tax excl. Shipping costs [1 ] x [[[ configurationAvailableNow() ? 'Add to cart' : 'Preorder now' ]]] was successfully added to your shopping cart. OK Show cart incl. 19 % Tax excl. Shipping costs Shipping times The down shipping-time depens on when you payment reaches us of course! If you pay successfully by Sofortuberweisung, Paypal or credit card Kreditkarte after you finished your order, we will ship your order immediatelly after the shown time. Also by payment by cash on delivery or invoice. For banktransfer payment, please remember it takes around 2-3 days for the payment to reach our account! Our notebooks and computers are individually build, but of course you have the 14-day return-right! x Service & Support Welcome to TUXEDO Support - how can we help you? [linux-bera] Linux at TUXEDO Are you wondering if Linux is right for you? Our team will be happy to answer your questions and explain details about the free operating system at TUXEDO. Let the advantages and services convince you! [linux-hard] Hardware Notebook, PC, both - and which model? Our technical service team also provides advice on selection, equipment and puts together suitable offers for your technical requirements. [fragen-ant] Questions and Answers In addition to consulting on Linux on TUXEDO devices, our technical service team is of course also available for all other questions about Linux at TUXEDO. Find out more [anleitunge] Instructions and Tips Most situations can be solved quickly and easily by yourself. This saves you time and you can use your device directly again. We provide you with instructions, first steps and short tips for all TUXEDO models. Find out more [systemwied] System Recovery Even in the case of a case, you don't have to rely on us: Your device can be reset to the factory settings - completely automatically! Everything is included with your order and you can get started right away. Find out more [technische] Technical Service Our competent technicians are also happy to help with service requests. You have different possibilities to contact us. We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm. But also outside these times you can contact our team with your request by e-mail. An extra function is available in your customer account for repair requests (RMA). Contact [service]We are personally there for you Monday to Friday from 9 am to 1 pm and from 2 pm to 5 pm (German time). But also outside these times you can contact our team with your request by e-mail. Please include your customer number, the model name of your laptop or PC and as detailed a description of your request as possible. The more details you give us, the faster we can process your request! We might not be able to answer questions about third party hardware or software. For questions about popular open source software (Thunderbird, Filezilla...) please contact a forum e.g. ubuntuforums.org. The research effort for application specific setup is immense and not manageable at the current time. Basic compatibility questions e.g. are of course still welcome! An extra function is available in your customer account for repair requests (RMA). x Linux compatible Linux compatible Up to 5 Years Guarantee Up to 5 Years Guarantee Immediately ready for use Immediately ready for use Made in Germany Made in Germany German Data Privacy German Data Privacy German Tech Support German Tech Support Guidance * Service & Support * B2B * Newsletter Mo - Fr: 9-13 & 14-17h +49 (0) 821 / 8998 2992 About TUXEDO * News & Blog * Why TUXEDO * TUXEDO Control Center * TUXEDO Tomte * TUXEDO WebFAI * TUXEDO OS * TUXEDO Aquaris * Individual logos and keyboards * Sponsoring Help & Support * Downloads & Drivers * System Diagnostics * Frequent questions * Instructions * Help with my device * Revocation right * Shipping costs & delivery times * Payment methods News & more * News & Blog * Press * Jobs & Career Community Your Linux specialist since 2004 * Privacy policy * Imprint * Battery disposal * Conditions of Use Shipping costs & delivery times We're delivering your order in almost every country, inside Europe, even free of charge! All shipping fees as well as the threshold amount for free shipping are listed below. [icon-versa] Free shipping in Germany Starting from 35 EUR value of goods, shipping is free inside Germany. Book-only orders are always free inside Germany, disregarding how many books you order. And of course there are no shipping fees for software licenses, license keys as well as game downloads! 3.99 EUR shipping cost at max! No matter how many small articles you order, such as USB stick card reader, LAN adapters or fan articles, with us, you pay a maximum of 3.99 EUR shipping costs. * 3.99 EUR shipping fee for all orders below 35 EUR of goods * Free shipping from 35 EUR total value of goods You can check all occurring shipping costs or if we even deliver for free right before sending your order! [icon-versa] International delivery Here are the shipping costs as well as the amount threshold for your order. The threshold is referring to the total amount of your order, which enables free shipping. [?][?] Countries to which we unfortunately cannot ship, and information on how you can still order from us, can be found here! Country Shipping Fee Free Shipping From Albania 99,00 EUR - Andorra 59,00 EUR - [S:Belarus:S] Temporarily no [S:59,00 EUR:S] - delivery possible Belgium 8,49 EUR 100 EUR Bulgaria 15,99 EUR 160 EUR Denmark 8,49 EUR 100 EUR Estonia 15,99 EUR 160 EUR Faeroe Islands 129,00 EUR - Finland 14,99 EUR 150 EUR France 9,99 EUR 120 EUR Greece 22,90 EUR - United Kingdom 9,99 EUR 120 EUR Hong Kong 199,00 EUR - India 199,00 EUR - Ireland 14,99 EUR 150 EUR Island 129,00 EUR - Italy 9,99 EUR 120 EUR Japan 99,00 EUR - Canada 99,00 EUR - Croatian 34,90 EUR - Latvia 15,99 EUR 160 EUR Lithuania 15,99 EUR 160 EUR Luxembourg 8,49 EUR 100 EUR Macau 199,00 EUR - Malta 34,90 EUR - Macedonia 59,00 EUR - Montenegro 99,00 EUR - Netherlands 8,49 EUR 100 EUR Norway 14,99 EUR 150 EUR Austria 8,49 EUR 100 EUR Poland 15,99 EUR 160 EUR Portugal 14,99 EUR 150 EUR Romania 15,99 EUR 160 EUR San Marino 9,99 EUR 120 EUR Sweden 14,99 EUR 150 EUR Switzerland 13,99 EUR 150 EUR Serbia 99,00 EUR - Singapore 199,00 EUR - Slovakia 15,99 EUR 160 EUR Slovenia 15,99 EUR 160 EUR Spain (without 14,99 EUR 150 EUR Canary Islands) Czech Republic 15,99 EUR 160 EUR [S:Ukraine:S] Temporarily no [S:129,00 EUR:S] - delivery possible Hungary 15,99 EUR 160 EUR USA including 99,00 EUR - Hawaii United Arabic 199,00 EUR - Emirates Cyprus 34,99 EUR - Qatar 199,00 EUR - For orders outside the EU there might be additional duties, taxes or charges needed to be paid by the customer. These don't have to be paid to the supplier, but to local authorities. Please check for any details with your local customs or tax authorities before ordering! But as a benefit you don't have to pay German taxes, this means you save up to 19%! Due to the Brexit and the associated changes, there may be delays of several days in customs clearance on site for deliveries to the UK. This is not within our sphere of influence, so we ask for your understanding. [icon-liefe] Time of delivery If not stated differently in the article's description, we deliver goods in: * 7 - 10 working days inside Germany * 10 - 12 working days outside Germany For orders paid in advance, the delivery time starts with receipt of the payment. Please keep in mind that there is no delivery on Sundays or on holidays. For goods delivered as download, there will be no shipping fees due. Access data for downloads are sent out via e-mail 1 - 3 working days after contract formation. For orders with advanced payment, we will deliver after receiving the payment. You can download the item by using the link sent to you via e-mail. Self-pick-up of orders is not possible, unfortunately. x