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Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Pick a username [ ] Email Address [ ] Password [ ] [ ] Sign up for GitHub By clicking "Sign up for GitHub", you agree to our terms of service and privacy statement. We'll occasionally send you account related emails. Already on GitHub? Sign in to your account Jump to bottom enshittification / needing an account #6577 Open 1 task done ChristianSch opened this issue Sep 27, 2023 * 61 comments Open 1 task done enshittification / needing an account #6577 ChristianSch opened this issue Sep 27, 2023 * 61 comments Labels B-bug Bug: general classification S-unverified Status: Unverified by maintainer Comments @ChristianSch Copy link ChristianSch commented Sep 27, 2023 Expected Behavior I would like to be able to use insomnia without an account or be warned BEFORE an update that you'll lock me out of my stuff. Actual Behavior you just locked me out Reproduction Steps No response Is there an existing issue for this? * [*] I have searched the issue tracker for this problem. Additional Information I really really do know that this is not the place, but wtf guys, come on? Have you learned nothing from Postman? Their enshittification gave you the traffic to grow in the first place and now you're doing the same shit? Insomnia Version v8.0.0 What operating system are you using? macOS Operating System Version macOS sonoma Installation method download Last Known Working Insomnia version < 8.0.0 The text was updated successfully, but these errors were encountered: 106 bholm, ecobos, elevesque-nexapp, alexandrudumencu, jeffwalter-rum, JKolanko, lfleal, RayJSeth-kr, mkdillard, geoshak, and 96 more reacted with thumbs up emoji 33 petehl, celalo, mkosloski-pdm, atomaka, huy-nguyen, SimonFranc, dvandersluis, cortl, pkfoury, edmundlam, and 23 more reacted with confused emoji All reactions * 106 reactions * 33 reactions @ChristianSch ChristianSch added B-bug Bug: general classification S-unverified Status: Unverified by maintainer labels Sep 27, 2023 @imitko Copy link imitko commented Sep 27, 2023 I have same problem too, all my projects was vanished, even worse the login tell me to use password for old account and no even way to reset it. 9 mrhampson, dkapellusch, anthonyko, Its-treason, 213edu, processor286, ChadHartman, tanseydavid, and mikeletscher reacted with thumbs up emoji All reactions * 9 reactions Sorry, something went wrong. @elevesque-nexapp Copy link elevesque-nexapp commented Sep 27, 2023 Same issue here, I restarted to apply what appeared to be a regular update and now I apparently don't have access to my projects!? Needless to say I'm quite frustrated. The whole reason I used Insomnia was because it wasn't trying to push to create an account. If that's the way things are going to be I'll just return to Postman. 14 petehl, mkosloski-pdm, mogzol, kedestin, MirandaCalls, arsen-kha, anthonyko, Its-treason, 213edu, taylor-nightingale, and 4 more reacted with thumbs up emoji All reactions * 14 reactions Sorry, something went wrong. @erebor Copy link erebor commented Sep 27, 2023 Same here. All reactions Sorry, something went wrong. @bholm Copy link bholm commented Sep 27, 2023 For anyone affected, you can downgrade to 2023.5.8 and get back all your projects for now but I guess I'll need to start investigating alternatives now. I am very disappointed with this move. 9 lhoess, ssthom, mrhampson, umutcanbolat, Its-treason, 213edu, cmvelo, mcescalante, and ChadHartman reacted with thumbs up emoji [?] 43 lfleal, erebor, alexandrudumencu, mbernardes19, petehl, ChristianSch, bobdanielson, Tei, victorlora, minusfive, and 33 more reacted with heart emoji All reactions * 9 reactions * [?] 43 reactions Sorry, something went wrong. @alexandrudumencu Copy link alexandrudumencu commented Sep 27, 2023 Same here. At least let me export the requests before locking me out. I tried setting up an account via GitHub, but it fails. 3 pronovic, cmvelo, and mrhampson reacted with thumbs up emoji All reactions * 3 reactions Sorry, something went wrong. @jeffwalter-rum Copy link jeffwalter-rum commented Sep 27, 2023 Time to fork. 5 MrMarmo, sazzy4o, cmvelo, yorshcordova, and expe-elenigen reacted with thumbs up emoji [?] 18 bholm, ChristianSch, tbouvin, ClickyCoyote, katespencer-bayer, dvandersluis, stefanks, JasonWeinzierl, wreppun, Sdju, and 8 more reacted with heart emoji 5 JeremyF-RL, sazzy4o, cmvelo, mrhampson, and jsejcksn reacted with eyes emoji All reactions * 5 reactions * [?] 18 reactions * 5 reactions Sorry, something went wrong. @lfleal Copy link lfleal commented Sep 27, 2023 Same here. I was in the middle of testing when I was prompted to restart, then I lost access to everything. I turn off auto updated and downgraded to last release. I confirmed that auto update is still off. I have access to my projects again. I will be migrating off of Insomnia to another solution. Same here I used Postman and migrated here for the same reasons. For those that just got locked out. 1) turn off update 2) downgrade to 2023.5.7 [?] 13 petehl, bholm, ChristianSch, victorlora, JKolanko, katespencer-bayer, IgorDmitriev, ssthom, MirandaCalls, cmvelo, and 3 more reacted with heart emoji All reactions * [?] 13 reactions Sorry, something went wrong. @mkdillard Copy link mkdillard commented Sep 27, 2023 Yeah, I have to agree here, this was completely unexpected. I clicked though to the scratchpad to avoid the account sign up and all my stuff was gone? If you can copy the data to associate with an account online you can copy the data to keep it local and anonymous. This was an incredibly short sighted decision to put folks in this position, especially without any warning that local collections would likewise be removed/hidden. I was excited to have Insomnia as a Postman alternative where I could keep all my stuff local and not in the cloud, but now I guess I may have to start looking again. 9 alexandrudumencu, bholm, katespencer-bayer, umutcanbolat, jahlbornG, 213edu, jsejcksn, justin-caldicott, and toddyco reacted with thumbs up emoji All reactions * 9 reactions Sorry, something went wrong. @erebor Copy link erebor commented Sep 27, 2023 Good reminder to export data while you can: Screenshot of Insomnia (9-27-23, 2-33-19 PM) All reactions Sorry, something went wrong. @geoshak Copy link geoshak commented Sep 27, 2023 Same problem here. All reactions Sorry, something went wrong. @mkdillard mkdillard mentioned this issue Sep 27, 2023 All my data lost - "Failed to create remote project" #6579 Open 1 task @petehl Copy link petehl commented Sep 27, 2023 * edited For anyone affected, you can downgrade to 2023.5.8 and get back all your projects for now but I guess I'll need to start investigating alternatives now. I am very disappointed with this move. What great incentive to turn off updates, and begin to look for a simpler alternative. 6 erraggy, lucacri, 213edu, mrhampson, ChadHartman, and mikeletscher reacted with thumbs up emoji All reactions * 6 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 * edited More info here. The data can be optionally exported before continuing with the cloud synchronization. The data can also be exported after logging in. The data is fully end-to-end encrypted (E2EE) in the cloud for all users, nobody but you can access it, which is why we request a passphrase and why losing the passphrase will cause the data to be lost. With Git sync the data never goes to the cloud but stays in the Git repository. The challenge is that we cannot continue to offer a great product with all these capabilities while working on an abstraction layer that supports two different storage backends for all data in Insomnia, adds too much complexity to the whole product. Unlike Postman, the data is end to end encrypted, so there is data sharing concern with Insomnia. 44 sbvkrishna, PerLycke, JasonWeinzierl, wreppun, Yang-Jace-Liu, stefanks, jay-hankins, IgorDmitriev, goliatone, kedestin, and 34 more reacted with thumbs down emoji All reactions * 44 reactions Sorry, something went wrong. @smnbbrv Copy link smnbbrv commented Sep 27, 2023 @subnetmarco that's what should be told before the upgrade is automatically applied, shouldn't it? 6 dvandersluis, Tim-Hartmann, 213edu, jmicmoore, mrhampson, and ChadHartman reacted with confused emoji All reactions * 6 reactions Sorry, something went wrong. @mkdillard Copy link mkdillard commented Sep 27, 2023 The challenge is that we cannot continue to offer a great product with all these capabilities while working on an abstraction layer that supports two different storage backends for all data in Insomnia, adds too much complexity to the whole product. Yet 8.0 appears to offer an offline anonymous scratchpad and your update didn't offer an option to migrate existing local collection to that, just the cloud? So local data storage is being offered or not? 1 ychavoya reacted with thumbs up emoji 3 smnbbrv, ryber, and ChadHartman reacted with laugh emoji All reactions * 1 reaction * 3 reactions Sorry, something went wrong. @ChristianSch Copy link Author ChristianSch commented Sep 27, 2023 @subnetmarco You absolutely knew what this would cause and you absolutely know that there will be commotion and people will move on. You just hope that enough stick around for money to be made. Being a CTO myself I get the business case. But you lost a lot of credibility today. So much so that (imho) this hurts Kong business standing. How can I trust you folks? How do I know that you are a reliable partner and support me and my developers in our work? Instead you pull the same shit Postman did. We'll be looking into alternatives. 22 wreppun, jay-hankins, codeadict, delta592, mogzol, Anna-Pedchenko, ssthom, brandonjfeldkamp, blakemotl-RL, erraggy, and 12 more reacted with thumbs up emoji All reactions * 22 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 @smnbbrv it was told, there is a wizard that shows up that tells that the data will be synchronized to the cloud and even give an opportunity to export it. 21 strig, larry-reid-shopify, wmorgan6796, blakemotl-RL, sko-2, Tim-Hartmann, pronovic, anthonyko, Its-treason, 213edu, and 11 more reacted with thumbs down emoji All reactions * 21 reactions Sorry, something went wrong. @mkdillard Copy link mkdillard commented Sep 27, 2023 You mean the wizard that didn't appear until after the update was accepted? 4 dochne, codsane, justin-caldicott, and ChadHartman reacted with thumbs up emoji All reactions * 4 reactions Sorry, something went wrong. @bobdanielson Copy link bobdanielson commented Sep 27, 2023 @subnetmarco My employer has explicit policies against storing our data in someone else's cloud. Even if the data is encrypted since we cannot audit it for compliance it will not be allowed. Insomnia is going to be completely blocked even for individual license holders here in very short order with this update. 39 tbouvin, lfleal, mkosloski-pdm, alexandrudumencu, mkdillard, victorlora, minusfive, normanbentley, brpeterman, mattlindner, and 29 more reacted with thumbs up emoji [?] 12 lfleal, mkosloski-pdm, cortl, delta592, codeadict, ssthom, blakemotl-RL, erraggy, svonderohe, sazzy4o, and 2 more reacted with heart emoji 3 JeremyBernienBayer, sazzy4o, and 213edu reacted with eyes emoji All reactions * 39 reactions * [?] 12 reactions * 3 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 * edited @mkdillard the Scratch Pad is heavily limited in capability because of this, which is not the experience we want to give to Insomnia users moving forward. The whole storage backend being local also caused data migration issues pretty much since Insomnia was born. If your is a privacy concern, the data is end-to-end encrypted on every user account, including the Free ones. 16 strig, erraggy, Tim-Hartmann, quot, sazzy4o, codsane, 213edu, ljohnston, Gradsta, mcescalante, and 6 more reacted with thumbs down emoji All reactions * 16 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 @mkdillard the wizard that shows up after updating the Insomnia binary doesn't synchronize the data until after continuing, and it shows an export capability to export the data locally before doing so. 9 strig, erraggy, Tim-Hartmann, quot, 213edu, processor286, jsejcksn, carlosromanxyz, and ChadHartman reacted with thumbs down emoji All reactions * 9 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 For anybody where this is a problem: you can download an old version of Insomnia and also export the data from there. The data is not lost. 1 SimonFranc reacted with thumbs up emoji 9 smnbbrv, jay-hankins, strig, blakemotl-RL, erraggy, processor286, mkosloski-pdm, carlosromanxyz, and ChadHartman reacted with thumbs down emoji 5 sazzy4o, processor286, mattlindner, jsejcksn, and ChadHartman reacted with confused emoji All reactions * 1 reaction * 9 reactions * 5 reactions Sorry, something went wrong. @mkdillard Copy link mkdillard commented Sep 27, 2023 * edited the wizard that shows up after updating the Insomnia binary That's the point though, the wizard that explains what's changed and where our data will be going didn't show up until after the update. We had no way of knowing that 8.0 would be such a drastic change of direction before clicking to apply the update. As an aside, my feedback as a user is: My number 1 criteria for choosing Insomnia was the local offline collections, I came here from Postman after they pulled the same stunt forcing everyone to cloud. It's clear that's not a use case you're interested in supporting, and as nice as Insomnia has been, it's no longer a viable choice for my REST client needs. The way you all surprised everyone with this update suddenly (at least I haven't seen communication about this huge change to data storage) also leaves a bad taste in the mouth. 26 petehl, PerLycke, bobdanielson, stefanks, jay-hankins, wreppun, LukaszKokot, sbvkrishna, goliatone, delta592, and 16 more reacted with thumbs up emoji All reactions * 26 reactions Sorry, something went wrong. @ClickyCoyote Copy link ClickyCoyote commented Sep 27, 2023 The data can be optionally exported before continuing with the cloud synchronization. The data can also be exported after logging in. The data is fully end-to-end encrypted (E2EE) in the cloud for all users, nobody but you can access it, which is why we request a passphrase and why losing the passphrase will cause the data to be lost. With Git sync the data never goes to the cloud but stays in the Git repository. The challenge is that we cannot continue to offer a great product with all these capabilities while working on an abstraction layer that supports two different storage backends for all data in Insomnia, adds too much complexity to the whole product. Unlike Postman, the data is end to end encrypted, so there is data sharing concern with Insomnia. I was never given an option to export, I was presented with the login screen immediately upon upgrading. Additionally, I even tried logging in via GitHub and after a few 500 errors, got to a screen showing my account was being migrated but nothing ever happened. 3 erraggy, mechwire, and ChadHartman reacted with thumbs up emoji All reactions * 3 reactions Sorry, something went wrong. @smnbbrv Copy link smnbbrv commented Sep 27, 2023 * edited @smnbbrv it was told, there is a wizard that shows up that tells that the data will be synchronized to the cloud and even give an opportunity to export it. @subnetmarco not really. I got a popup - version 8 is ready and I need to restart. Everything else happened after the upgrade. What I have now is empty scratchpad with no option to proceed 17 dvandersluis, dkachele, petehl, JKolanko, bobdanielson, huy-nguyen, jay-hankins, edmundlam, goliatone, prestonhansen, and 7 more reacted with thumbs up emoji All reactions * 17 reactions Sorry, something went wrong. @AlaricWhitney Copy link AlaricWhitney commented Sep 27, 2023 I switched away from Postman due to the same stunt. It appears that I will have to look for an alternative now that all of my collections are gone and being held hostage without any warning. 11 jay-hankins, ryber, sbvkrishna, delta592, erraggy, lucacri, ljohnston, oscarhermoso, mkosloski-pdm, jsejcksn, and ChadHartman reacted with thumbs up emoji All reactions * 11 reactions Sorry, something went wrong. @bobdanielson Copy link bobdanielson commented Sep 27, 2023 * edited The data can be optionally exported before continuing with the cloud synchronization. The data can also be exported after logging in. The data is fully end-to-end encrypted (E2EE) in the cloud for all users, nobody but you can access it, which is why we request a passphrase and why losing the passphrase will cause the data to be lost. With Git sync the data never goes to the cloud but stays in the Git repository. The challenge is that we cannot continue to offer a great product with all these capabilities while working on an abstraction layer that supports two different storage backends for all data in Insomnia, adds too much complexity to the whole product. Unlike Postman, the data is end to end encrypted, so there is data sharing concern with Insomnia. I was never given an option to export, I was presented with the login screen immediately upon upgrading. Additionally, I even tried logging in via GitHub and after a few 500 errors, got to a screen showing my account was being migrated but nothing ever happened. Worse yet I now know of multiple people who had closed Insomnia without accepting the update, but because auto-updates was on their client restarted and they were immediately on version 8 and blocked by the cloud account dialog which they are not allowed by policy to use. The only recourse is to downgrade and disable updates. Many are already throwing their hands up in the air and looking for compliant alternatives. 1 erraggy reacted with thumbs up emoji All reactions * 1 reaction Sorry, something went wrong. @javierpaez Copy link javierpaez commented Sep 27, 2023 same issue All reactions Sorry, something went wrong. 5 hidden items Load more... @pawel-kuras Copy link pawel-kuras commented Sep 27, 2023 need link of the fork we plan to move over to. 8 ChristianSch, ryber, karlanke, blakemotl-RL, svonderohe, sazzy4o, ChadHartman, and artiebob reacted with thumbs up emoji All reactions * 8 reactions Sorry, something went wrong. @artiebob Copy link artiebob commented Sep 27, 2023 Time to fork. If someone wants to create a product that doesn't store your data externally I know many people willing to pay for it. 2 svonderohe and sazzy4o reacted with thumbs up emoji All reactions * 2 reactions Sorry, something went wrong. @wreppun Copy link wreppun commented Sep 27, 2023 it can be exported during the onboarding wizard that we added for Insomnia 8.0 I mean, if you think that tiny bolded link (which disappears, forever, once you hit continue) is an adequate path for users to take, that explains a lot about how this whole fiasco happened in the first place. "hiring, [DEL:thinking:DEL], coding" 1 dvandersluis reacted with thumbs up emoji All reactions * 1 reaction Sorry, something went wrong. @RayJSeth Copy link RayJSeth commented Sep 27, 2023 * edited Time to fork. If someone wants to create a product that doesn't store your data externally I know many people willing to pay for it. Not affiliated with any of these projects, just anecdote. My journey has been Postman => Insomnia => Restfox. Just made that third jump today and everything ported over fine and looks to be working great. 3 JasonWeinzierl, oscarhermoso, and mogzol reacted with thumbs up emoji All reactions * 3 reactions Sorry, something went wrong. @erraggy Copy link erraggy commented Sep 27, 2023 What an amazing introduction to Kong's product offerings! I went from a happy user of Insomnia that was sharing how great it was with all of my colleagues, to a confused and upset online comment writer in just one short week! Interestingly enough, I had just migrated to a new laptop and was overjoyed yesterday evening when I completed my development environment and closed my laptop for the night. I opened my laptop today to find that Insomnia has Amnesia and could not locate my data. Needless to say... N O T A G O O D L O O K 1 mrhampson reacted with thumbs up emoji All reactions * 1 reaction Sorry, something went wrong. @HauLuu Copy link HauLuu commented Sep 27, 2023 I want to point out this: 1. The data is never migrated to the cloud unless you create an account or login. It's still local. 2. The data can be exported with an older version of Insomnia or it can be exported during the onboarding wizard that we added for Insomnia 8.0. The collection can also be re-imported into Scratch Pad, which will keep the data of the collection forever local without requiring an account. image Why did they make the warning message way too small on the wizard? Why don't let us use the Scratchpad with old data available? It's time to move. 3 jay-hankins, Splitix, and mrhampson reacted with thumbs up emoji All reactions * 3 reactions Sorry, something went wrong. @crestonbunch Copy link crestonbunch commented Sep 27, 2023 I have evangelized Insomnia at my company for many years because I found the experience to be superior to Postman. No longer will I continue. I am now actively discussing alternatives with engineers who have been burned by this. 6 dkapellusch, sazzy4o, machira, jsejcksn, mogzol, and mrhampson reacted with rocket emoji All reactions * 6 reactions Sorry, something went wrong. @lucacri Copy link lucacri commented Sep 27, 2023 This is horrible move that inspire zero confidence in Kong & Insomnia. I just lost 30 mins of work because I updated and needed to figure out why everything was missing, and I'm not uploading any of my API calls to a cloud provider, specially one that just pulled a stunt like this one. Time to find an alternative, or fork this 1 sazzy4o reacted with thumbs up emoji All reactions * 1 reaction Sorry, something went wrong. @ryber Copy link ryber commented Sep 27, 2023 There are security departments at large corporations across the world right now trying to figure out how to block their developers from creating accounts and inadvertently uploading all their oauth secrets to someone else's cloud. 7 ljohnston, Benoye, bobdanielson, dvandersluis, mkosloski-pdm, mogzol, and ChadHartman reacted with thumbs up emoji 2 JeremyF-RL and ChadHartman reacted with laugh emoji All reactions * 7 reactions * 2 reactions Sorry, something went wrong. @crestonbunch Copy link crestonbunch commented Sep 27, 2023 The whole storage backend being local also caused data migration issues pretty much since Insomnia was born. This is so dumb. Syncing is a solved problem. You can do it with iCloud. You can do it with Dropbox. You can do it with rsync, a thumbdrive, a pigeon carrying a thumb drive, honestly anything. Insomnia doesn't need to be in the business of syncing files. Just give us an HTTP client and stay out of our way. 7 Benoye, ssthom, JasonWeinzierl, justin-caldicott, simmerer, ChadHartman, and bholm reacted with thumbs up emoji All reactions * 7 reactions Sorry, something went wrong. @rtgoodwin Copy link rtgoodwin commented Sep 27, 2023 Complete failure here as well, and deleted the app as I can no longer trust it will only store locally. All reactions Sorry, something went wrong. @dkapellusch Copy link dkapellusch commented Sep 27, 2023 * edited Yeah this is absurd. I've always been a huge proponent of Insomnia over alternatives like PostMan. I can't believe anyone thought this was a good idea. I can't even recover my collections without downgrading, instant uninstall. All reactions Sorry, something went wrong. @bobdanielson Copy link bobdanielson commented Sep 27, 2023 I'm watching the fork count slowly climb... All reactions Sorry, something went wrong. @ljohnston Copy link ljohnston commented Sep 27, 2023 This is almost funny. I just migrated to Insomnia from Postman earlier this week because Postman finally enforced the "let's make them all go to the cloud thing". And now this just two days later. Thank goodness I hadn't put much of anything into Insomnia yet! I work for one of those companies that will never, ever, ever allow us to store this kind of stuff in the cloud. Postman is now off of the approved software list due to their recent changes. Thought Insomnia might be worth looking at as an alternative. Not now. All of the above aside, this was an unbelievable bush league move. The way it was totally a blindside is unconscionable. 12 jahlbornG, ssthom, codsane, MaxLithia, 213edu, billriess, khyer-csco, oscarhermoso, justin-davisibm, mjbraun, and 2 more reacted with thumbs up emoji All reactions * 12 reactions Sorry, something went wrong. @MaxLithia Copy link MaxLithia commented Sep 27, 2023 Huge disappointment. Very blatant business strategy not backed by the technical justification. All reactions Sorry, something went wrong. @chris-stytch chris-stytch mentioned this issue Sep 27, 2023 feat: The Desktop Application firecamp-dev/firecamp#62 Open 4 tasks @williamyeny Copy link williamyeny commented Sep 27, 2023 NOT a good move. Most devs have sensitive testing info that should stay local. I would not be comfortable with my data uploaded to "Insomnia Cloud", even if it is encrypted. All reactions Sorry, something went wrong. @billriess Copy link billriess commented Sep 27, 2023 Ignoring the fact that everything is cloud-based now (which sucks) my team cannot access anything. When they login it just takes them to the payment screen asking them to upgrade their accounts. They are already part of a paid team organization and their emails are in the list. They have no option to do anything but fill out payment details or logout. So at this point we are paying for an unusable service. All reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 @billriess they can continue with "Free" and still be able to access the team. 10 dvandersluis, billriess, crestonbunch, Notuom, mkosloski-pdm, jsejcksn, mcescalante, carlosromanxyz, ChadHartman, and piankma reacted with thumbs down emoji All reactions * 10 reactions Sorry, something went wrong. @billriess Copy link billriess commented Sep 27, 2023 @billriess they can continue with "Free" and still be able to access the team. This worked. Thank you! It's so obscure and makes no sense that they need to click "Downgrade" their Team Account to Free Account in order to access the paid Team Account... All reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 @billriess it's a little bit like GitHub: the users can individually be on a Free plan, but when they are invited to join an organization and work on the organization projects, they are working under the umbrella of the organization subscription (Team, in your case). All reactions Sorry, something went wrong. @billriess Copy link billriess commented Sep 27, 2023 * edited @subnetmarco I get that but this should have happened automatically in the background when the app was migrated to this new system. Again, its very confusing to ask someone to downgrade their account to a free plan from a team plan in order for them to access the team plan they already are a member of. At the very least, it should allow them access to the team plan they are already a member of and they can setup their personal account later. Even more confusing, the page says "Your subscription is past due" which would make the user think there is an issue with the billing on the organization. This entire flow is bad. All reactions Sorry, something went wrong. @Notuom Copy link Notuom commented Sep 27, 2023 This is anti-user design trying to get people onto their account system to sell licenses. I downgraded to the previous version and am now actively looking for different software. I moved away from Postman a few years ago because it had become bloated with the same anti-user design. As many others here, now looking for alternatives. All reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 * edited Given the large amount of feedback, I am writing here the current situation. What changed with Insomnia 8.0 when it comes to your data? With Insomnia 8.0 we are doing two new things: 1. After downloading the new binary (either manually or via the auto-update) we show an onboarding wizard that communicates that your data (collections, tests, etc) will be synchronized to the cloud after the user creates an account or signs in. There is an option to export the data, and the data is not actually synchronized until either an account is being created, or a login is being performed. 2. We are also introducing a new Scratch Pad mode that is always local and never synchronized to the cloud, and doesn't require an account with Insomnia. The data is always end-to-end encrypted (E2EE) in the cloud, therefore no-one (not even Insomnia or Kong) can access it without a valid passphrase. Which is also why losing the passphrase can lead to loss of data, it's because of E2EE. Can Insomnia still be used for Free? Yes, we offer a Free plan that you can use. Why were these changes introduced? These changes were introduced because: 1. We have a significant amount of the user base that wants to collaborate and automatically synchronize their data across their clients. This is impossible without leveraging the cloud to do so. Insomnia uses E2EE for each user, including the Free ones, to still be able to do this securely. 2. There is a significant effort in maintaining full support for an abstraction that supports two different backend (in the cloud, and locally), which is causing a large amount of issues and migration problems. We are therefore introducing limited support for the local backend storage in Scratch Pad only (more limited than the cloud one), and investing in making the cloud storage solid, stable and secure. How to retrieve your data? 1. Your data can be retrieved in Insomnia 8.0 by exporting it via the initial onboarding wizard. 2. Your data can be retrieved by downgrading to an older version of Insomnia and exporting it. 3. Admittedly this is confusing, which is why we will be building another "Export" button in the "Preferences" and ship it as soon as possible. Can I still use Insomnia locally only? Yes, you can via the Scratch Pad capability which is always local and doesn't require an account. You can also export your data and re-import a collection into Scratch Pad and keep working locally. Also with Git Sync, the data is always stored in your Git repository and never in the cloud. Why is Insomnia making this move? We are making this move for three reasons: 1. Roadmap: we are catering to new use-cases (collaboration, backups, synchronization, etc) that require the cloud to work and that many Insomnia users (not on this thread, obviously) are requiring. 2. Technical: we want to reduce the technical burden of having to support two backends for our storage, which has cause lots of problems in the past. 3. Business: Insomnia - whether is used locally or in the cloud - is a large project that requires significant resources to keep improving and getting better. By offering a cloud version of Insomnia, we can provide premium capabilities that can further allow us to keep this project running and active. This is not different from any other product that needs to find a way to self-sustain itself in the long term. The project also needs a lot more investments to do many of the things the community is asking, which means we need to allocate more resources, and we will. But we need a viable business to do all of these things. What about the security of my data in the cloud? Everything that Insomnia does is end-to-end encrypted (E2EE) also when it's stored in the cloud. Nobody can access your data without a valid passphrase, which is why when using Insomnia is important to always remember the passphrase you have selected (which used to be associated to your account password in the past).Insomnia is built by Kong, which at the time of this writing works with 600+ enterprise organizations including Top Fortune 500 and Top Global 5000 around the world, so we can cater to every requirement from every security team in the world. Just get in touch with us. On a personal note: we are trying to do the right thing for our users, many of which want us to offer capabilities that are not possible without a cloud. I understand that many of you are very upset by this change, which is why we are still committing to offering a local-only version of Insomnia via the Scratch Pad. The amount of effort it's taking us to offer a E2EE cloud is also outrageous, but we want to do the right thing and still provide it for all of our users free of charge (that is, also Free plan users). I apologize for not having built a more intuitive way to export/ import the data, this was an oversight as we were SO excited about all the other capabilities that we have shipped that we didn't think this through well enough. But it can still be done by: * Downgrading to an older version of Insomnia * Exporting the collection * Re-importing the collection into Scratch Pad. I hope that you will still find pleasure to use Insomnia whether it's in the cloud or locally in the Scratch Pad, but if this direction does not fit your ideas of where the project should go, then we will be sad to lose you. 18 justin-davisibm, Tei, cha-king, Notuom, machira, ryber, kedestin, ratijas, carlosromanxyz, baek-sang, and 8 more reacted with thumbs down emoji All reactions * 18 reactions Sorry, something went wrong. @ptebault Copy link ptebault commented Sep 27, 2023 But it can still be done by: Downgrading to an older version of Insomnia Exporting the collection Re-importing the collection into Scratch Pad. This should be an option in the wizard. I don't, can't, and won't keep my data in your cloud, for reasons. Also, since the above flow was not an option visible in the wizard, the wizard is now gone. Pull me with more features and cool stuff, fine, but don't take away the baseline local functionality. It's a social contract, and you've actively gained mindshare by engaging in that contract. You don't get to run off and choose a different path without incurring the cost of the loss of reputation, the loss of eyeballs, the loss of engagement, the loss of brand value. Sorry to see you go. 3 Notuom, huy-nguyen, and piankma reacted with thumbs up emoji All reactions * 3 reactions Sorry, something went wrong. @justin-caldicott Copy link justin-caldicott commented Sep 27, 2023 I only need a simple rest client. Seems like the scratch pad may still be that option. But I'll probably look elsewhere because: * Taking away data and making us export-import to get it back is not OK * The main focus no longer seems to be a simple REST client * I'm not sure how the scratch pad will work. If it was too much work to support a local data source, then surely the scratch pad is the same thing? 2 huy-nguyen and Notuom reacted with thumbs up emoji All reactions * 2 reactions Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 Scratch Pad is easier on our end because it's only for collections (not design specs, tests, etc). It does not require an account, and it's local only. It looks like this: Screenshot 2023-09-27 at 6 15 51 PM 1 Exac reacted with confused emoji All reactions * 1 reaction Sorry, something went wrong. @cha-king Copy link cha-king commented Sep 27, 2023 I'm all for the scratch pad, but let's not pretend that that banner isn't meant to be a deterrent 1 mikeletscher reacted with thumbs up emoji All reactions * 1 reaction Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 Taking away data and making us export-import to get it back is not OK There is a technical reason for this sub-par experience: we have users that are storing all sort of files (not just collections, but teams, many projects, tests, and so on). Given that Scratch Pad is limited and only support a collection, we cannot provide a quick migration to Scratch Pad for any users that doing more than just using Insomnia as a simple client. By showing the Scratch Pad populated by default with only one collection, there would be a whole bunch of users thinking that all their other data is lost. So we are damned if we do and damned if we don't type of situation. We opted to either "Export all data" in the onboarding wizard or "Move all to cloud" to keep it easy and not end up in weird data edge-cases with Scratch Pad. 1 ChadHartman reacted with thumbs down emoji All reactions * 1 reaction Sorry, something went wrong. @subnetmarco Copy link Member subnetmarco commented Sep 27, 2023 @cha-king We want to advertise that there is a lot more besides the Scratch Pad, even for Free users. But in general, we built a local Scratch Pad, we subsidized Insomnia for 7 years, we subsidized E2EE for all users throughout all of this time, without basically monetizing any user (we didn't even have a login button in the app until recently). Please allow us to put a banner after almost a decade. 6 jaroche, ChadHartman, mogzol, Splitix, gozer, and piankma reacted with thumbs down emoji All reactions * 6 reactions Sorry, something went wrong. Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment Assignees No one assigned Labels B-bug Bug: general classification S-unverified Status: Unverified by maintainer Projects None yet Milestone No milestone Development No branches or pull requests 38 participants @erebor @ryber @codeadict @imitko @ljohnston @erraggy @lfleal @artiebob @ptebault @subnetmarco @rtgoodwin @wreppun @lucacri @billriess @justin-caldicott @crestonbunch @alexandrudumencu @ChristianSch @bobdanielson @Notuom and others Footer (c) 2023 GitHub, Inc. Footer navigation * Terms * Privacy * Security * Status * Docs * Contact GitHub * Pricing * API * Training * Blog * About You can't perform that action at this time.