https://forum.yitechnology.com/t/ads-in-kami-home-yi-home-is-this-true/13127

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ADS in Kami Home & Yi Home, is this true?

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abexi June 1, 2023, 9:50pm #1

Are you kidding me with these ADS in Kami Home and Yi Home app
(Android). Seriously, what is this? Everytime I open app there come
some arabic tiktok ads. Google Play does not even tell that there is
some ads. Is there a way to get these away without purchase cloud
subscription?

Angel June 1, 2023, 9:51pm #2

We are sorry for the trouble. We would like to offer you an exclusive
discount on our ad-free subscription.
By subscribing to our premium plan, you can enjoy uninterrupted
access to all the features of our app without any ads. Please contact
us at https://www.kamihome.com/contact so we can further assist you.

OexS June 2, 2023, 8:06am #3

Noticed the same. I don't want a subscription, because I use sd
cards... Please give us an option to remove the ads without
subscription.

julianlim87 June 2, 2023, 8:14am #4

To Yi Home and Kami Home developers, bosses and shareholders,

I really hope you guys consider removing your advertisements for
users who don't use your subscription. It really is not safe having
advertisements in cctv softwares which is suppose to provide
immediate response when we wanna access the application for
emergencies.etc

Furthermore, isn't it enough making money from selling your physical
products? You wanna be even greedier with subscriptions and on top of
that, advertisements now? Come on guys! get your act together. It
defeats the purpose of trying to provide "safety" for the people.

Thank you.

3 Likes
Knezn June 6, 2023, 12:52am #5

It's very annoying
If you want to give ads please give free cloud subscription too

When I want to access cctv, I want it fast and instant.
Because it's emergency.
I don't want wasting my time watch advertising

Please remove the ads

1 Like
empires June 7, 2023, 12:44pm #6

That's completely unacceptable! I have an active subscription plan,
and added my wife's account to see the same cameras.
Even if I have an active plan, she still has to watch these annoying
ads.
What will happen when I stop paying for plan? Will I begin to see
those ads?

No way. If this happens, I'll certainly switch all those cameras and
throw them into trash can!

yihomeuser64 June 7, 2023, 1:21pm #7

Same canned answer every time this concern about ads is raised.

This goes without saying that Yi Technology does not listen or care
about customer complaints.

The cloud subscription does not work on all customer's use-case.

In our end, we are using a prepaid internet wifi. That means our
internet usage is limited. If we subscribe to yi cloud, our allocated
and limited internet data will be gone in just a few hours because
the camera will use up all our data (uploading).

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