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Share advice and help members with their integration questions. * Dropbox Community * : * Ask the Community * : * Integrations * : * Why So Much Telemetry ? Options * Subscribe to RSS Feed * * Mark Topic as New * Mark Topic as Read * * Float this Topic for Current User * Bookmark * Subscribe * Mute * * Printer Friendly Page [Search] [ ] [ ] [ ] [ ] [ ] cancel Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Show only | Search instead for Did you mean: 1 Ask 2 Comments 3 Solution Dark Mode Why So Much Telemetry ? Re: Why So Much Telemetry ? Jay Dropboxer Jay Dropboxer * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-12-2020 12:45 PM Hi @Threlly, @GlynH, and everyone else in this thread, thanks for your patience. Our dev team have informed us that they use telemetry.dropbox.com as a channel to receive client side logging, error reporting, and other metrics. This is listed as a trusted domain since the primary domain itself is 'dropbox.com'. The Pi-Hole add-on marks 'error reporting domains' which is what we are gathering through that web path. I hope this information helps to clarify matters. --------------------------------------------------------------------- Jay Community Moderator @ Dropbox dropbox.com/support Heart Did this post help you? If so, give it a Like below to let us know. :arrows_counterclockwise: Need help with something else? Ask me a question! :pushpin: Find Tips & Tricks Discover more ways to use Dropbox here! :arrows_counterclockwise: What do you think about the Community? Fill out our survey here! 0 Likes Reply Re: Why So Much Telemetry ? Threlly Threlly Helpful | Level 7 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-12-2020 01:40 PM Hi Jay, I thought I'd turned that off, nor do I want to share information that I have no control over. How do I turn this off ? Who is this information (in any form) shared with ? Thanks, Gary 5 Likes Reply Re: Why So Much Telemetry ? Jay Dropboxer Jay Dropboxer * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-12-2020 06:11 PM Hi @Threlly, currently, it isn't possible to disable this via the Dropbox desktop application. The information would be sent to the dev team, to further improve the Dropbox desktop application. --------------------------------------------------------------------- Jay Community Moderator @ Dropbox dropbox.com/support Heart Did this post help you? If so, give it a Like below to let us know. :arrows_counterclockwise: Need help with something else? Ask me a question! :pushpin: Find Tips & Tricks Discover more ways to use Dropbox here! :arrows_counterclockwise: What do you think about the Community? Fill out our survey here! 0 Likes Reply Re: Why So Much Telemetry ? Threlly Threlly Helpful | Level 7 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-13-2020 03:54 AM Hi Jay, Well that's me out. It's constant and I have no control of data being sent from MY machine, especially when I have purposefully clicked the option that turned that off. So it turns out that we have all been deceived. If I want that turned off, that's it. Period. I'll migrate my data to another service. Please note: I must also refer this to European GDPR, as Dropbox are clearly not compliant. Thank you all for your patience and help. Kind regards, Gary 11 Likes Reply Re: Why So Much Telemetry ? medall12 medall12 New member | Level 2 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-14-2020 06:15 AM I found this thread because my pihole is also blocking a CRAZY amount of telemetry.dropbox.com and I fully agree with Gary. We MUST have the option to share our information or not to share the information if that is what we choose. I am very dissapointed in these findings. I will also be looking in to another service to migrate to that is more transparent. 7 Likes Reply Re: Why So Much Telemetry ? doni doni Helpful | Level 5 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-14-2020 11:25 PM Also fully agree w/ the other annotators. one callback per minute is way too much and not providing an option to turn off undocumented!!! telemetry is even worse. This is a 'good-bye trigger' for me. I also think this is not GDPR compliant. Dropboxers, your data protection seriousness is way too lazy! 6 Likes Reply Re: Why So Much Telemetry ? thisIsBad thisIsBad New member | Level 2 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-17-2020 03:54 AM I followed this thread ever since I discovered the amount of data dropbox is siphoning under our nose. It seems that you are right that this is no compiant of European GDPR. If Dropbox doesn't do something and earn back our trust, I see a class-action lawsuit coming their way. 4 Likes Reply Re: Why So Much Telemetry ? eagerish_nuthatch eagerish_nuthatch Explorer | Level 4 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-21-2020 05:05 AM Also discovering this thread while researching why my pi-hole is blocking such a lage amount of traffic for a service I pay for. Hits in 24 Hours: Screenshot from 2020-10-21 06-35-47.png 5 Likes Reply Re: Why So Much Telemetry ? Jay Dropboxer Jay Dropboxer * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-21-2020 09:35 AM Hi everyone, I've checked again regarding your concerns and have the following information on the telemetry domain. Using our Telemetry alias, we do not gather any data that is related to GDPR. The data gathered through this alias is user and device agnostic. This alias primarily reports error logs to our team to better improve our product. Our privacy terms and conditions has more information on what and why we collect certain data. You can view that information on this page. --------------------------------------------------------------------- Jay Community Moderator @ Dropbox dropbox.com/support Heart Did this post help you? If so, give it a Like below to let us know. :arrows_counterclockwise: Need help with something else? Ask me a question! :pushpin: Find Tips & Tricks Discover more ways to use Dropbox here! :arrows_counterclockwise: What do you think about the Community? Fill out our survey here! 3 Likes Reply Re: Why So Much Telemetry ? Threlly Threlly Helpful | Level 7 * Mark as New * Bookmark * Subscribe * Mute * * Subscribe to RSS Feed * * Permalink * Print * * Report Inappropriate Content 10-21-2020 10:47 AM Hi Jay. Thank you. How do we opt out ? 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