https://www.bugpilot.io/ A full Bugpilot logo in black and blue * Home * Solutions Bugpilot for Customer SupportBugpilot For Developers * Pricing * Integrations * Log inCreate an account For modern SaaS Teams Fix bugs without asking questions Bugpilot automatically collects screenshots, screen recordings, steps to reproduce, user info, and console logs, so you don't have to ask. Start 14-day free trial See it in action A visual representation of Bugpilots benefits Bugpilot works with: Jira company logoIntercom company logoHelp Scout company logoClickup company logoLiveChat company logoNotion company logo Slack company logoSentry company logoZendesk company logoGithub company logoCrisp company logoFront company logo a chat bubble illustration Fix bugs without asking questions. All the info you need comes in a well-prepared technical report that you can share with your team just in one click. Fix bugs at the speed of light Built for modern SaaS Teams Bugpilot automates the most boring parts of your job saving you hours of conversation per week Customer Support An avatar of a Customer Support woman with glasses Close support conversations 2x faster Bugpilot gets all the information Customer Support needs to understand what happened on the user's screen, without leaving their helpdesk. Bugpilot replaces the usual 5-10 questions with an automated report that includes all the details your team needs. * Checkmark icon in green understand users in seconds * Checkmark icon in green get all the details without waiting for users to reply * Checkmark icon in green more efficient support with less syncronous meetings Benefits for Customer Support >> Engineering An avatar of a developer in a hat Understand production bugs in seconds Bugpilot automatically collects lots of technical info, including console logs, network requests, and application state, so your engineering team can start fixing issues right away. Bugpilot integrates with 100+ tools your team already uses, so you get the information exactly where you want it. * Checkmark icon in green standard bug report format based on best practices * Checkmark icon in green skip the back-and-forth to collect missing details * Checkmark icon in green start fixing bugs immediately Benefits for Engineering >> A visual representation of potential integrations between Bugpilot and other tools Fits in your workflow Bugpilot was created to boost your current workflow: * Checkmark icon in green Get real-time issue reports from users to your helpdesk * Checkmark icon in green Receive confirmed bugs directly in your project management tool * Checkmark icon in green Fix faster thanks to data-rich reports + get additional info via Sentry Use helpdesk and project management board integrations to fully automate bug detail collection from the beginning to the end of the process. See plans & pricing A visual representation of potential integrations between Bugpilot and other tools No helpdesk? No problem. Add Bugpilot widget to your product to enable users to report bugs without the need of contacting you via chat or email. * Checkmark icon in green Get real-time issue reports from users * Checkmark icon in green Receive reports directly in your project management tool * Checkmark icon in green Fix faster thanks to data-rich reports + get additional info via Sentry Skip back-and-forth with your users. Start 14-day free trial [637f7c3e4e3652f96458bae0_Group] Automate the collection of screenshots, steps to reproduce, user info, browser logs, and more. Skip the back-and-forth and start resolving issues right away. Start 14-day free trial Privacy & Security a person meditating emoji Your data stays in the EU Bugpilot is GDPR compliant, all data is encrypted and stored in ISO 27001 and SOC-2 Certified data centers in the European Union. Padlock and key emoji Privacy by design With advanced controls such as numeric input masking and custom data blurring, you are in control of which data is recorded. A report emoji Data Portability Forget lock-in; you can access all your bug reports via our HTTP API, and export all your data in JSON format. Checkmark icon in green EU Data Centers Checkmark icon in green At-rest and in-transit encryption Checkmark icon in green You control what's recorded Bugpilot - bug resolution on autopilot Adopto Srl viale Bianca Maria 17, 20122 Milano, Italy C.F. / P.IVA IT 12111890963 REA MI-2641621 Capitale Sociale EUR 10.000 Contact UsInvestment opportunities * Built with love in Europe Bugpilot automates the collection of screenshots, steps to reproduce, user info, browser logs, and more. * EU Data Centers Privacy Policy Cookie Policy Terms and Conditions Help & Support * Product Pricing Integrations * Solutions For Customer Support For Developers * Resources FAQ Invest in Bugpilot * Get a Product Tour * Book a demo