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Lufthansa Bans AirTags: Will Other Airlines Follow? * Ben Schlappig * 6 hours ago * 49 [comments-i] 49 Share Tweet With so many reports of lost luggage over the summer, many travelers have gotten savvier and have taken matters into their own hands, by tracking their checked luggage. Lufthansa is now allegedly saying that this isn't allowed, and that sets an interesting precedent. In this post: * Why Lufthansa is banning Apple AirTags * Will other airlines follow Lufthansa's lead? * Bottom line Why Lufthansa is banning Apple AirTags For those not familiar, Apple AirTags are an easy way to keep track of your stuff. You just attach them to an item, and then you can track the location of it through your Apple device. While this probably wasn't the primary initial intent, these have become super popular for checked bags when traveling. [Apple-AirTags-Picture]Apple AirTags are useful for checked bags While some airlines provide baggage tracking, it's awesome to always know exactly where your checked bag is. It's especially useful when your bag gets delayed or lost, given how uncommunicative airlines often are. Up until now I haven't heard of any airlines banning these, though that has finally changed. German media reports that Lufthansa is no longer allowing AirTags in checked bags. Lufthansa argues that baggage trackers fall in the category of portable electronic devices, and are therefore subject to dangerous goods regulations issued by the International Civil Aviation Organization (ICAO). This is specifically because of the transmission function. Lufthansa claims that the transmission function needs to be turned off during flight when in checked luggage, just as is required for cell phones, laptops, etc. So you can leave an AirTag in a checked bag, it just can't transmit, which of course renders it useless. As of now, no other major airline has issued a similar ban, and international aviation authorities also haven't issued any sort of warnings about AirTags. Will other airlines follow Lufthansa's lead? This is an interesting development on a couple of fronts. My first thought is that I'm not surprised to see Lufthansa be the first airline to add a ban like this. Lufthansa isn't exactly a customer-friendly airline, and the airline has had an awful summer when it comes to lost bags (I even had a delayed Lufthansa bag experience). AirTags empower travelers in terms of knowing exactly where their bags are, and I imagine that's something some airlines don't actually like. If you look at Twitter, you'll see a ton of people expressing frustration with Lufthansa because they know exactly where their checked bag is, while the airline refuses to help. https://twitter.com/mallo75004/status/1432436115575820288 The other major question is whether Lufthansa is technically right here. Do regulations actually require that all portable electronic devices have their transmission function disabled when in checked bags? The International Air Transport Association (IATA) has an infographic that says "if you must pack your tablet, mobile or laptop in your checked luggage, be sure they are completely turned off." [ICAO-PED]IATA's graphic on personal electronic devices Obviously an AirTag doesn't qualify as one of those items, though I suppose technically it does qualify as a portable electronic device, which is defined as follows: Any piece of lightweight, electrically-powered equipment. These devices typically are consumer electronic devices, capable of communication, data processing and/or computing. Examples are laptop computers, tablets, e-readers, smartphones, MP3 players, drones and electronic toys. Based on my interpretation, I suppose that technically an AirTag would qualify as a personal electronic device, and therefore it should have to be turned off. However, practically speaking, I can't imagine it poses much of a risk of fire, or anything else. I'm curious to see if other airlines follow Lufthansa's lead in banning AirTags from checked luggage. Bottom line Lufthansa has become the first major airline to ban AirTags from checked bags. Or more accurately, Lufthansa is using the standard policy for checking personal electronic devices, which requires that they be powered off, and that renders AirTags useless. Personally I don't think Lufthansa's motives here are pure, though I am curious to see how the industry responds to AirTags in general, because it seems like maybe they should technically be banned, based on current regulations. Of course enforceability of this rule is a whole different topic... What's your take on current regulations as it relates to AirTags in checked bags? Share Tweet Conversations (49) The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. Write a comment * Most Recent * Oldest First * Most Helpful Cancel reply [ ] [ ] [ ] [ ] [ ] [ ] Add a Comment[ ] Type your response here. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Anyone can comment, and your email address will not be published. Register to save your unique username and earn special OMAAT reputation perks! [ ] [ ] [Post] [ ] [ ] [ ] [ ] [ ] [ ] [ ] D[ ] 1. [ava] warren trout Guest October 7, 2022, 6:12 pm I bet few people have any idea how to fully turn off a Kindle e-reader. Yet they get checked. Helpful Reply 2. [ava] 305 Guest October 7, 2022, 6:06 pm I don't even own AirTags, but I can surely tell you I won't ever be flying Lufthansa anyway after this. Their reasoning isn't even correct (battery/Wi-Fi isnt an issue with AirTags as many have pointed out). This is 100% Lufthansa getting annoyed that they lost sooo many passenger's bags, the pax located them via AirTags, and they're fed up with helping customers get reunited with their bags. Call me crazy, but I'd be thanking... I don't even own AirTags, but I can surely tell you I won't ever be flying Lufthansa anyway after this. Their reasoning isn't even correct (battery/Wi-Fi isnt an issue with AirTags as many have pointed out). This is 100% Lufthansa getting annoyed that they lost sooo many passenger's bags, the pax located them via AirTags, and they're fed up with helping customers get reunited with their bags. Call me crazy, but I'd be thanking those customers for being proactive and doing the work for me, but alas Lufthansa seems they'd rather just have bags lying around forever Read more Helpful Reply 3. [ava] Mary Guest October 7, 2022, 5:17 pm After a summer of lost luggage my mind is blown. How can they possibly make a bad situation even worse instead of fixing the problems resulting in lost luggage. Helpful (2) Reply 4. [ava] Crosscourt Guest October 7, 2022, 5:16 pm The question I have is how are the tags allowed in checked luggage as they use lithium batteries? Isnt it the case that airlines don't allow lithium batteries in checked luggage? Helpful Reply 5. [ava] Leonard Guest October 7, 2022, 5:10 pm I have used Tile in my suitcase for several years and now use AirTags. These are no different than being allowed to use BT headphones while taking off. When you change to airplane mode, BT does not turn off. Why is an AirTag different? As someone said, flights originate on United and connect through Lufthansa or even within the Lufthansa family. Swiss and Lot have different rules. How will that be managed? Helpful Reply 6. [ava] Syd Guest October 7, 2022, 4:08 pm Won't name the place to not incentivize a bias, but back where i was born Lufthansa only flew to one airport and has been and still is notorious for losing luggage, both direct and connecting. Again, that's just what I heard, I flew Lufthansa out of there 5-6 times, never had any issues, but a lot more than one guy has a story to tell. And in all honesty not surprising at all - Lufthansa... Won't name the place to not incentivize a bias, but back where i was born Lufthansa only flew to one airport and has been and still is notorious for losing luggage, both direct and connecting. Again, that's just what I heard, I flew Lufthansa out of there 5-6 times, never had any issues, but a lot more than one guy has a story to tell. And in all honesty not surprising at all - Lufthansa is a messy place that wouldn't be around if the market was private free and fair. No sh*t they'd rather cover up their tracks vs actually fixing things. Read more Helpful Reply 7. [ava] Robert D Guest October 7, 2022, 4:03 pm I would think that it would be very helpful to the airline, if you can pinpoint for them exactly where the lost bag is. But that's just me. Helpful (1) Reply 8. [ava] Jim Bellomo Guest October 7, 2022, 3:56 pm They just don't want the hassle of their customers knowing where their bags are and demanding that they find them and get those bags to the customer. That's about it. These are not lithium batteries and the range of the AirTag is so short that there is no way that these could harm the plane in anyway. The bluetooth and Wifi on my phone (which they allow to be turned on) is twice as powerful. Helpful (1) Reply 9. [ava] Danny Guest October 7, 2022, 3:46 pm Maybe Make them programmable to turn on after ETA. Or allow them not to transmit but responsive to remote commands to turn on transmission once airlines finally admit they messed up and lost your bag. Insurance companies? Helpful Reply 10. [ava] Lee Guest October 7, 2022, 3:36 pm Only if you fly Lufthansa should you care about this issue. And, if you fly LH, you know it is a problem child and you deserve what you get. (I really don't want to hear about how great its first class product is.) Helpful Reply 1. [ava] TravelinWilly Diamond October 7, 2022, 6:16 pm The first class product is GREAT though! Helpful (1) Reply 11. [ava] MikeMilzz Guest October 7, 2022, 3:31 pm Lufthansa didn't say anything about Lithium-ion batteries here but the graphic talks about turning off devices because these devices all have these types of batteries which are more prone to fires than other types of batteries. AirTags use traditional watch batteries - NOT Li-ion rechargeable batteries. There is zero technical sense in this, it's strictly an anti-customer move. Are they going to ban smart watches from luggage? What about an old pocket watch or hearing... Lufthansa didn't say anything about Lithium-ion batteries here but the graphic talks about turning off devices because these devices all have these types of batteries which are more prone to fires than other types of batteries. AirTags use traditional watch batteries - NOT Li-ion rechargeable batteries. There is zero technical sense in this, it's strictly an anti-customer move. Are they going to ban smart watches from luggage? What about an old pocket watch or hearing aids? For reference - Apple's page on how to change the battery which lists the CR2032 battery type they use https://support.apple.com/ en-us/HT211670 Read more Helpful (1) Reply 12. [ava] Llama Guest October 7, 2022, 3:18 pm Enforcement could be a very scary Catch-22, actually. Do nothing until a customer calls to complain of lost luggage. As soon as the customer says "I know you're lying, I've tracked it to South Africa" they say you violated policy and now deny you help and possibly other rights you may have had for recourse. Helpful (1) Reply 1. [ava] Shangster11 Guest October 7, 2022, 4:50 pm BINGO!!!! Helpful (1) Reply 2. [ava] derek Guest October 7, 2022, 6:42 pm "I know your lying...my intelligence source say that it is in South Africa, Terminal 1, northwest corner....and my name is Bond, James Bond." Or is it "Felix Leiter"? Helpful Reply 13. [ava] Christopher Guest October 7, 2022, 2:49 pm Just got a similar warning while checking into an Emirates flight Helpful Reply 14. [ava] uldguy Diamond October 7, 2022, 2:10 pm I think what Lufthansa is missing here is the fact that a lot of checked bags do not originate on Lufthansa. They originate on United, Thai, ANA, Air Canada and the myriad of other Star Alliance members whose passengers connect to Lufthansa flights around the world. Does Lufthansa expect their Alliance members to police this for them? Good luck with that. Helpful (4) Reply 1. [ava] Icarus Guest October 7, 2022, 2:24 pm Good point. Or customers rebooked following cancellation of other flights. In that case they would have to refuse the carriage of interline baggage. Helpful Reply 15. [ava] JamesB Guest October 7, 2022, 2:00 pm They are doing this on purpose!! What difference does it make if its sitting at the bottom of the plane or if its on board with you? Airtags use bluetooth technology. The same technology your phone uses to connect to your airpods. Lufthansa doesnt like this, because every bag owner knows exactly where their item is + puts the liability on the airliner vs the airport. Helpful (2) Reply 16. [ava] Andy11235 Guest October 7, 2022, 1:51 pm This is delightful, but these are not exactly large devices. How on earth do they plan on enforcing this? Of course they can ask, "are you sure Herr Andy11235 that you have keine AirTags in your bag?" But who is ever going to admit this? And will they now be rummaging through your clothing to see if you hid an AirTag in a pocket somewhere? And then when you confront them with a map showing... This is delightful, but these are not exactly large devices. How on earth do they plan on enforcing this? Of course they can ask, "are you sure Herr Andy11235 that you have keine AirTags in your bag?" But who is ever going to admit this? And will they now be rummaging through your clothing to see if you hid an AirTag in a pocket somewhere? And then when you confront them with a map showing where your lost bag is, they will complain, "you should not have put an AirTag." And you will reply, "ach so? Bring it to me and I will take it out." Read more Helpful Reply 1. [ava] riku2 Guest October 7, 2022, 2:47 pm At least in Europe all checked luggage is x-rayed and they will find them via x-ray. Lithium power banks are similarly banned and when I flew from Japan they x-rayed checked luggage through a machine just before check in and instantly spotted one I'd left in my suitcase (the screen on the machine highlighted the power bank). Helpful Reply 17. [ava] Donna Diamond October 7, 2022, 1:51 pm The AirTag to work has to pair with any Apple iPhone nearby to send the information over the cloud to your device, at least that's how it was explained to me. So, if that tag is "pairing" the threat is also iPhones within close range and curiously they are not banned. Is that next LH? Helpful (1) Reply 18. [IMG] Todd Scheven Gold October 7, 2022, 1:50 pm A combination of no pax abiding by the rule and unenforceability makes this much ado about nothing. Helpful (1) Reply 19. [ava] NattiDread Guest October 7, 2022, 1:49 pm First off nothing in aviation navigation and safety operates in the frequency band that Airtags use. Second, there are a range of of personal medical devices from blood glucose monitors to heart pacemakers to wireless headphones that communicate via Bluetooth. Is Lufthansa banning all these devices? They don't have the balls! Apparently they don't care how stupid this makes them look. Also to answer a few that asked the questing yes they can easily scan... First off nothing in aviation navigation and safety operates in the frequency band that Airtags use. Second, there are a range of of personal medical devices from blood glucose monitors to heart pacemakers to wireless headphones that communicate via Bluetooth. Is Lufthansa banning all these devices? They don't have the balls! Apparently they don't care how stupid this makes them look. Also to answer a few that asked the questing yes they can easily scan luggage for Airtags with a really available app. I hope Apple responds with a setting that can let an Airtag play dead for 'X' hours then wake up and resume operation. This would mess up Lufthansa's ill conconcieved mendacity. Read more Helpful (2) Reply 20. [ava] Maba Guest October 7, 2022, 1:27 pm Absolutely silly! I want to see them on force such a stupid rule. Additionally super transparent that all they want to do is not be held accountable, if they tell you they cannot locate their luggage and you can just send them a screenshot of its location and one of their logistics centers. Helpful Reply 21. [ava] Nick Guest October 7, 2022, 1:24 pm Lack of accountability, manipulation...showing true colors! Good to know to avoid LH. Helpful (1) Reply 22. [ava] Darin Member October 7, 2022, 1:21 pm So incredibly German of them. If they can interpret any rule remotely to their favor, they will. So I guess that means AirPods and even the little wallets Apple sells that attach to your phone are also forbidden. Completely unenforceable, illogical, and consumer unfriendly. But we're talking about Lufthansa here, so I guess it tracks. Helpful (4) Reply 23. [ava] NR New Member October 7, 2022, 1:20 pm This is so silly, and I'm not surprised to see LH do this. I had a situation this summer in MUC where LH listed the wrong baggage carousel for my flight and the baggage office was utterly useless. I showed the agent that I could see my bag was in the building and she walked down to the (not listed) baggage carousel with me and it turns out my bag had fallen off the belt... This is so silly, and I'm not surprised to see LH do this. I had a situation this summer in MUC where LH listed the wrong baggage carousel for my flight and the baggage office was utterly useless. I showed the agent that I could see my bag was in the building and she walked down to the (not listed) baggage carousel with me and it turns out my bag had fallen off the belt in a secure area in a difficult to see spot. She originally told me to come back the next day when my MUC-DEN flight departed for my things! Read more Helpful Reply 24. [ava] sxc7885 Member October 7, 2022, 1:15 pm This is stupid how would they even track this to know theres an air tag & is it only AirTags what about tiles? Outside of a visual review to see if a person has one attached to the outside of the bag im still perplexed on how they would know if one was inside because thats where mine are located as I figure anyone could grab my luggage and just pop the AirTag off and... This is stupid how would they even track this to know theres an air tag & is it only AirTags what about tiles? Outside of a visual review to see if a person has one attached to the outside of the bag im still perplexed on how they would know if one was inside because thats where mine are located as I figure anyone could grab my luggage and just pop the AirTag off and take it but if its inside in one of the pockets the person who takes it might not even know until they start going through the bag and by then its probably reported a general location. Read more Helpful (1) Reply 25. [ava] ECM New Member October 7, 2022, 1:04 pm Well then, looks like I won't be flying LH in the foreseeable future Helpful (1) Reply 26. [ava] Derek Guest October 7, 2022, 1:03 pm I hope Apple gets into this fight. I got AirTags this summer explicitly because of the operational meltdowns this summer. If airlines ban AirTags, Apple loses the biggest legitimate reason for buying them. Helpful Reply 27. [ava] andy Guest October 7, 2022, 1:02 pm this is stupid. Last year I flew SFO-CPH-FRA and my bag got left in CPH. With the airtag I was able to see my bag was still in CPH when I was waiting at baggage claim in FRA and show them. I guess that's what they're trying to avoid... Helpful (1) Reply 28. [ava] LEo Diamond October 7, 2022, 12:53 pm *So that our customers won't know their baggage haven't moved an inch in FRA/MUC in a week. Helpful (4) Reply 29. [ava] Never In Doubt Guest October 7, 2022, 12:49 pm The tracking capability in AirTags is no different than the capability in AirPods (other Apple devices, like the watch?) will LH ban them in luggage too? Most passengers will not know AirTags fall under this ban, and many/most that do will ignore it. Helpful (1) Reply 30. [ava] Warrin Morgan Guest October 7, 2022, 12:48 pm Obviously not in the airlines' best PR interests. Score a big win for the downtrodden traveler on this one. They will claim the AirTag could possibly "conflict" with the airplane's electronic guidance systems, which we all know by now is abject BS. Helpful (1) Reply 31. [ava] Steven M Guest October 7, 2022, 12:47 pm Official German paranoia to cover up accountability, nothing new to see here Helpful Reply 32. [ava] Icarus Guest October 7, 2022, 12:45 pm Why would apple and others, Deleon something for a specific use that would then be a potential danger ? The second issue is that they are so small, it's extremely easy to conceal them. However, they do use lithium batteries. If bags go missing, they do help the customers know the location, however are no use to the airline. They don't assist with providing a speedier delivery. RFID technology may be used: https://www.iata.org/en/programs/ops-infra/baggage/rfid/ Helpful Reply 33. [ava] RF Guest October 7, 2022, 12:44 pm What Lufthansa is really saying is don't fly with them. So chose another airline everyone. Helpful (2) Reply 34. [4C0] Creditcrunch Diamond October 7, 2022, 12:43 pm I predict this is based on a number of travellers arguing with lost luggage attendants/offices with passengers pulling out iPads /iPhones showing the staff "look my bag is here, now all you need to do is go and get it". I will be very annoyed if this ban is expanded. Helpful (4) Reply 1. [ava] Icarus Guest October 7, 2022, 12:48 pm I agree here Helpful Reply 2. [ava] Never In Doubt Guest October 7, 2022, 12:49 pm This seems like a reasonable guess. Helpful Reply 3. [ava] William Guest October 7, 2022, 1:05 pm My exact experience last month. My bag was checked from BCN to FRA. I arrived in FRA with no bag. We will immediately get on it. It will be here soon. 6 days later the baggage site said still looking for your bag. I called LH and said the bag is sitting in the NE corner of Terminal 1 at BCN and hasn't moved since Sunday. The baggage guy tried to say your bag may... My exact experience last month. My bag was checked from BCN to FRA. I arrived in FRA with no bag. We will immediately get on it. It will be here soon. 6 days later the baggage site said still looking for your bag. I called LH and said the bag is sitting in the NE corner of Terminal 1 at BCN and hasn't moved since Sunday. The baggage guy tried to say your bag may be in FRA or BCN. We need the brand of luggage. I said look at the baggage report. PS - it is in BCN. A few minutes later I received an email that my bag had been found. Of course it took two more days to get to DEN. Read more Helpful (4) Reply 4. [ava] WBW Guest October 7, 2022, 5:09 pm You nailed it. Exactly! Helpful Reply 35. [ava] Eskimo Guest October 7, 2022, 12:42 pm It's as simple as avoiding liabilities. To LH it's simple, we suck at delivering bags. AirTags gives concrete evidence that LH sucks. However if AirTags are banned, once you refer to your tags, you automatically violate your contract and voids any responsibility of LH because you carried 'dangerous goods'. A-hole move, LH. Helpful (3) Reply 36. [ava] STAKK Member October 7, 2022, 12:35 pm Lufthansa is just not willing to help people who have accurate location of their bags via AirTags/Tile. They are the least customer friendly airline out there. Plus their own bag tracking feature is virtually non-existent. Maybe they can create a separate app for bag tracking, just like the other 7 apps they have already released. Helpful Reply 37. [ava] DWT Guest October 7, 2022, 12:34 pm My question is-- can an AirTag be any more theoretically disruptive than a RFID checked bag tag? Because if so, then the airlines really can't say anything. Helpful Reply 38. [ava] gstork Guest October 7, 2022, 12:30 pm If Lufthansa offered better bag tracking like Delta provides, then perhaps passengers would not feel so inclined to spend $29 on an AirTag to track their bag, given the lack of visibility most airlines have provided. These devices pose virtually no risk to avionics equipment. They are taking the easy way out, and it leads me to avoid choosing them whenever possible. Helpful (4) Reply 39. [ava] Paul Guest October 7, 2022, 12:27 pm Ridiculous move by Lufthansa! If they were proud of their ability to NOT lose luggage, they should welcome AirTags to prove how good they are at NOT losing luggage. Or even better, fliers using AirTags are actually helping airlines track luggage to to be reunited with luggage promptly ... essentially becoming unpaid workers for the airlines. But I feel that Lufthansa just doesn't want to showcase their bad luggage handling policy. Helpful Reply 40. [ava] Geoff Guest October 7, 2022, 12:25 pm Lufthansa has far bigger issues to solve than allowing customers to actually know where this airline has (mis)placed their bags. It's also a dumb, unenforceable rule. Idiots. Helpful Reply Report a Comment Why are you reporting this comment? ( ) Spam ( ) Racism ( ) Harassment or violence ( ) Inappropriate Thanks for letting us know! Your feedback is important in helping us keep our community safe. Submitting... Submit Report Featured Comments View all comments (49) Write a comment Most helpful comments ( as chosen by the OMAAT community ). The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. [ava] uldguy Diamond October 7, 2022, 2:10 pm I think what Lufthansa is missing here is the fact that a lot of checked bags do not originate on Lufthansa. They originate on United, Thai, ANA, Air Canada and the myriad of other Star Alliance members whose passengers connect to Lufthansa flights around the world. Does Lufthansa expect their Alliance members to police this for them? Good luck with that. 4 [ava] Darin Member October 7, 2022, 1:21 pm So incredibly German of them. If they can interpret any rule remotely to their favor, they will. So I guess that means AirPods and even the little wallets Apple sells that attach to your phone are also forbidden. Completely unenforceable, illogical, and consumer unfriendly. But we're talking about Lufthansa here, so I guess it tracks. 4 [ava] William Guest October 7, 2022, 1:05 pm My exact experience last month. My bag was checked from BCN to FRA. I arrived in FRA with no bag. We will immediately get on it. It will be here soon. 6 days later the baggage site said still looking for your bag. I called LH and said the bag is sitting in the NE corner of Terminal 1 at BCN and hasn't moved since Sunday. The baggage guy tried to say your bag may be in FRA or BCN. We need the brand of luggage. I said look at the baggage report. PS - it is in BCN. A few minutes later I received an email that my bag had been found. Of course it took two more days to get to DEN. 4 Join the conversation Meet Ben Schlappig, OMAAT Founder [airplane-b] 4,788,713 Miles Traveled 27,627,500 Words Written 32,315 Posts Published Keep Exploring OMAAT [Eurowings-Discover-Business-Class-A330-10] * March 30, 2022 * Ben Schlappig 49 My Eurowings Discover Flight Was Canceled, And I Messed Up (Kind Of) [Lufthansa-A380-First-Class-1] * September 26, 2018 * Tiffany 34 Lufthansa's Outrageous 89% Increase In Fuel Surcharges [Etihad-A340-600] * December 16, 2016 * Ben Schlappig 10 If You Can't Beat 'Em, Join 'Em: Etihad & Lufthansa Announce Codeshare Agreement Newsletter [ ] SUBSCRIBE Subscribing... [ ] Daily [ ] Weekly [ ] Promotions Thank you! You have successfully joined our subscriber list. . 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