https://www.rnz.co.nz/news/world/475692/australian-govt-wants-telco-optus-to-pay-for-new-passports-for-data-breach-victims RNZ RNZ RNZ Skip to content Menu * Home * News + New Zealand + World + Politics + Pacific + Te Ao Maori + Sport + Business + Country + Local Democracy Reporting + Comment & Analysis + In Depth + Weather * Radio + National + Concert + Pacific + Programmes + Presenters + Latest Audio * Podcasts & Series * Topics + Music + Science & Environment + Plays & Stories + Stories for Kids + Young Adult Audiobooks + Books & Authors + Life & Society + Arts & Culture + Food & Recipes + Movies + Business & Economy + Politics + Sport + Comment & Analysis + Media & Technology + Country + Pacific + Nature & Environment + Te Ao Maori + Collections + Current Affairs * Pacific + News + Programmes + Schedules + How to Listen + About RNZ Pacific * Search * Listen Live Nothing playing RNZ National 4rznpfm programme 27 brand icon Midday Report Midday - 1pm National live stream RNZ Concert 4mvvkpa programme 957 brand icon RNZ Concert Days Concert live stream RNZ Pacific 4qiddxx programme 363 brand icon World & Pacific News International live stream More ways to listen * Playlist Your playlist Launch player Close + No items Audio help Launch player Navigation for News Categories * New Zealand * World * Politics * Pacific * Te Ao Maori * Sport * Business * Country * Local Democracy Reporting * Comment & Analysis * In Depth * Weather World 7:52 am today Australian govt wants telco Optus to pay for new passports for data breach victims 7:52 am today Share this * Share on Twitter * Share on Facebook * Share via email * Share on Reddit * Share on Linked In An Australian passport. Passport numbers are among the personal details accessed in the Optus data breach which affected millions of Australians. Photo: 123rf Foreign Affairs Minister Penny Wong has asked Optus to cover passport application fees for anyone caught up in last week's massive data breach, which affected millions of Australians. Passport numbers are among the personal details accessed in what the federal government has described as a "basic hack". Optus says the data breach was due to a "sophisticated" operation. The company has agreed to cover the cost of new drivers licences for those who require them in some states and territories. Now the foreign minister has formally asked for the telco to cover the cost of new passports, in a letter to Optus chief executive Kelly Bayer Rosmarin. "As you will appreciate, this serious incident creates a risk that the personal information of current and former mutual customers of the Australian Passport Office and Optus will be subject to exploitation by criminals," Senator Wong wrote. "There is no justification for these Australians - or taxpayers more broadly on their behalf - to bear the cost of obtaining a new passport." A passport ordinarily costs A$193 to replace, while a new passport costs up to $308. With millions of Australians affected by the breach, the cost for replacing passports (and other personal documents) could run into the tens or hundreds of millions of dollars. The opposition has previously suggested the government should waive the fees. However, Prime Minister Anthony Albanese said Optus must cover the cost. "Those opposite want taxpayers to pay for a problem caused by Optus and their own failures on cybersecurity and privacy," he said. "That's not our approach. We believe that Optus should pay - not taxpayers." Coalition spokesperson on cybersecurity James Paterson said the government had to ensure those affected were not left to pick up the bill. "If you're a victim of the Optus attack and you feel you need a new passport, you shouldn't be $200 out of pocket because you're a victim," he said. "The federal government should step in and make sure you can get it quickly, and make sure it's paid for not by the victims, but by Optus." Jurisdictions like New South Wales and the ACT have confirmed Optus will reimburse customers, through their Optus accounts, for the cost of replacing drivers licences. Optus has been contacted for comment. Medicare numbers also exposed On Wednesday Optus said it had identified 14,900 valid Medicare ID numbers that were also exposed in the hack, along with 22,000 expired numbers. Customers with valid Medicare numbers will be contacted within 24 hours, the company said, while those with expired numbers will be contacted over the next couple of days "out of an abundance of caution". "Please be assured that people cannot access your Medicare details with just your Medicare number," an Optus statement said. "If you are concerned or have been affected, you can replace your Medicare card as advised by Services Australia." The telco said its call centres would not be able to provide further information on the matter, instead referring customers to a the government's Services Australia website for more information. - ABC Share this * Share on Twitter * Share on Facebook * Share via email * Share on Reddit * Share on Linked In Copyright (c) 2022, Radio New Zealand Subscribe to RNZ's Daily Newsletter [ ] [ ] [Subscribe] View latest newsletter Next story in World Solomon Islands refuses to sign 11-point declaration at historic Pacific-US meeting Related Stories * 'Too many eyes': Account claiming to be behind Optus data breach drops ransom threat 28 Sep 2022 Hands on laptop writing code or using computer virus program for cyber attack The account apologised to 10,200 Australians whose records it claimed to have leaked just hours earlier. Optus data leak: Online account claiming to be behind breach apologises, drops ransom threat * New technology with Paul Matthews - protecting your passwords 19 May 2022 Hacker using laptop. Lots of digits on the computer screen. Paul Matthews, chief executive of CIO Studio, looks at stolen passwords, with AA Travel the latest victim of a huge hack. So why does this keep happening and how can we protect ourselves?. It's Budget... Audio Listen duration 17' :51'' Add to playlistPlaylist Download + Download as Ogg + Download as MP3 + Play Ogg in browser + Play MP3 in browser New technology with Paul Matthews - protecting your passwords * Fund manager hack: Some Booster customer's personal information revealed 11 Aug 2022 Hacker using laptop. Lots of digits on the computer screen. KiwiSaver and superannuation fund manager Booster have apologised following a hacking incident this week, revealing some customer's personal information. 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