https://www.hsbc.co.uk/help/money-worries/no-fixed-address/ Our website doesn't support your browser so please upgrade. * Skip page header and navigation * Personal * Business * Language English * Register * Back to my accounts * Log on Log off HSBC UK home page * Banking Accounts & services Current accounts + Premier Account + Advance Account + Bank Account + Student Account + Children's Account + Switch to HSBC + Business accounts + See all current accounts Savings accounts + Regular Savings Account + Easy access savings accounts + Fixed Rate Savings Account + Children's Savings Account + ISAs + See all savings accounts International services + Using your card outside the UK + Travel Money + International payments + Currency Account + International Bank Account + See all international services Already banking with us? + Existing customers + Manage your account + Mobile banking + Online banking + Overdrafts + Overdraft calculator * Borrowing Short & long-term Credit cards + Balance transfer credit cards + Purchase cards + Everyday spending cards + Credit building cards + Premier cards + Ways to borrow + Credit card eligibility checker + See all credit cards Loans + Personal Loan + Premier Loan + Car Loan + Home Improvement Loan + Top up your loan + Ways to borrow + Debt Consolidation Loan + See all loans Mortgages + Switch your mortgage rate + Remortgage to HSBC + First-time buyers + Get a decision in principle + Mortgage rates + Mortgage calculators + Continue my application + See all mortgages Already borrowing with us? 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This gives them a safe place to keep and spend money received from work or benefits, as well as a way to spend or save towards their future. HSBC UK's No Fixed Address programme is a specialist service available in selected branches. If you're facing housing issues, or you know someone who is, you can get support or advice from the specialist housing and homelessness charities in your area. Who can apply To access the No Fixed Address programme, you must be experiencing housing or homelessness difficulties and receiving support from one of our partner charities. If you aren't receiving support from Shelter or one of our other partners, you won't be able to access the No Fixed Address programme. Getting started Step 1 View the list of supporting charities to find out who our charity partner is in your area. To access the scheme, you'll need to call the charity, or visit their website and complete an online referral form. Step 2 At the appropriate time, your caseworker will contact your local designated HSBC UK branch to arrange an appointment to open an account. Find a branch Step 3 Once the appointment is completed and your account has been approved and opened, any correspondence from HSBC UK will be sent to the local charity address. Additional information We have lots of practical tips on how to manage your money in our Banking Basics guide. Back to top Customer support It's easy to answer your query online. Visit our Help page to find out how. Follow HSBC UK on Facebook This link will open in a new window Follow HSBC UK on Twitter This link will open in a new window Follow HSBC UK on YouTube This link will open in a new window * About HSBC * Help & support Contact HSBC Got a question? 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