https://shkspr.mobi/blog/2022/04/theres-no-way-to-report-spam-on-google-drive/ Terence Eden's Blog Support This Site There's no way to report spam on Google Drive 2022-04-04 by @edent | google, spam | 4 comments | 400 words | Read ~1,578 times. --------------------------------------------------------------------- Recently, I've been getting a lot of spam notifications from Google Drive. Here's a sample: [Spam-notification] The notifications come direct to my Android phone via the Drive app - they don't appear in my Gmail spam folder. There is no way to report the abuse. If I go to the list of notification in the Android apps, there's no option to report that the notification is spam. [List-of-notifications] If I'm stupid enough to open the spam file, there is a context menu but - again - no way to report spam. [Spam-options] What about the detail pane? That'll have something, surely? The details pane is useless. Nope! Nothing. Let me be me clear, just as Zawinski's law says "Every program attempts to expand until it can read mail" - so every Google app expands to be a vector for spam. There's also no way to report the spam from the web version of Drive. The notifications simply don't appear there. In typical Google fashion, there's no support forthcoming for users who are inundated with these messages. So the poor users howl into the void - desperate for Google to respond. But all Google will do is spout platitudes. Hi there. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. -- Google Drive (@googledrive) April 2, 2022 Hi, Denise. We know this is a serious issue and we're working to improve our spam detection and prevention. -- Google Drive (@googledrive) April 2, 2022 Hi, David. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. -- Google Drive (@googledrive) April 2, 2022 Hi there. If you don't want to get file shares from someone in Google Drive, you can block them. If you use Google Drive for work or school, you can't block someone in your domain. Learn more here: https://t.co/z57sIZ8fbA. Hope this helps! -- Google Drive (@googledrive) April 1, 2022 Hi there. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. Hope we helped. -- Google Drive (@googledrive) April 1, 2022 Hi there. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. -- Google Drive (@googledrive) March 31, 2022 Hi again, Jack. Let's connect you with our Support Team for help. Follow the link to get some help: https://t.co/oraycJxDBh. Keep us posted! -- Google Drive (@googledrive) March 31, 2022 Hi there. You can block users in several different ways. Find out more in our article here: https://t.co/z57sIZ8fbA. I hope this help! -- Google Drive (@googledrive) March 31, 2022 Hi, Noah. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. -- Google Drive (@googledrive) March 31, 2022 Hi, David. Please report the files to remove them and help train our systems (https://t.co/laF0d4LJru). We are constantly working to make our detection better and give users more options for managing the spam that sneaks through. -- Google Drive (@googledrive) March 29, 2022 Tedious, isn't it? You will notice that all the links point to sites which don't actually help! When people ask Google how they report spam - Google are utterly silent. My question is HOW to do this via Android phone/app? -- Popcultured4 + (@PopCultured4) April 2, 2022 In the link I only see a way to report the file on desktop is there no way to report the file on the android app ? I sent feedback to Google but I don't see a way to report the file on mobile pic.twitter.com/DYT9Rw11Ds -- Joe Hill (@jhill641) March 30, 2022 i literally cannot block them because when i go i to my email or google drive there is no file -- kayla <3 lilyleo era (@jasperjareau) March 29, 2022 I get the notification on my phone but I don't see them pop up in my Drive. How do I report them from just the notification? Or is there a folder I'm not seeing in my drive with all of them? -- Jeff Venuti (@jeffvenuti) March 29, 2022 I would need to accept the files to report them, not doing that. This has been a daily occurrence -- David (@GamingDaveUK) April 2, 2022 I cant report them unless I click on them. I see the notifications but can't see them in my drive -- Sarah Radz (@sarahradz_) March 31, 2022 I think it is clear that Google have lost control of their platforms. There is no central authority in Google who is in charge of ensuring a consistent and pleasant user experience. Their customer service agents aren't empowered to actually help users - nor can they escalate emergent issues to management. As an abusive monopoly, there's very little incentive for Google to fix this. So, like a mug, I'm attempting to catch the passing eye of some Google employee who can raise this internally. --------------------------------------------------------------------- Share the love: * Twitter * Facebook * LinkedIn * Reddit * HackerNews * Lobsters * Email * Pocket * WhatsApp * Telegram * Like this: Like Loading... --------------------------------------------------------------------- More posts from around the site: 4 thoughts on "There's no way to report spam on Google Drive" 1. [zDDu4eBR] Skylar MacDonald says: 2022-04-04 at 12:59 I can only assume that heading in the third image goes on to say "_[?] You have a Fucking Document" Reply 2. [UIbh2dpa] gwire says: 2022-04-04 at 14:27 Old enough to remember when "spam" was the thing pushing people into the Google ecosystem. Reply 3. [6rxxDnnL] Matthew Butler says: 2022-04-04 at 20:12 I've been using the "send feedback to Drive" option on the notification tab in the app. Every single time I get spam, I spam them. But soon enough, I'll just remove the app. I get more spam than actual use from Drive. Reply 4. [18241c35] How to Report This Google Drive Spam | Matthew Miner's Blog says: 2022-04-04 at 20:40 This Article was mentioned on matthewminer.name Reply Leave a Reply Cancel reply Your email address will not be published. Required fields are marked * [ ] [ ] [ ] [ ] [ ] [ ] [ ] Comment *[ ] Name * [ ] Email * [ ] Website [ ] [ ] Notify me of follow-up comments by email. [ ] Notify me of new posts by email. [Post Comment] [ ] [ ] [ ] [ ] [ ] [ ] [ ] D[ ] To respond on your own website, enter the URL of your response which should contain a link to this post's permalink URL. Your response will then appear (possibly after moderation) on this page. Want to update or remove your response? Update or delete your post and re-enter your post's URL again. (Learn More) [ ] [Ping me!] Enjoyed this post? 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