https://status.slack.com/2021-09/06c1e17de93e7dc2

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Thursday September 30, 2021

[TableIncid]

Incident

Less than 1% of users may be experiencing trouble connecting to Slack

We're seeing some signs of improvement, and reloading Slack (Ctrl/
Command + R) may allow Slack to load again. The issue is not resolved
for everyone, however, and we'll be back again once we have another
update to share.

Note: We've edited the title of this incident to accurately reflect
the scope of this issue.

2:30 PM PST

Thank you all for your patience today as we work on resolving this
connection issue. We will be back with a final update once the issues
have been resolved.

1:34 PM PST

We are aware of connectivity issues related to DNS that are impacting
a small subset of users. This issue was caused by our own change and
not related to any third-party DNS software and services. In order to
resolve this faster, your ISP (Internet Service Provider) will need
to flush their DNS record for slack.com. Please reach out to your
networking team to provide them with this information.
We expect all customers' connectivity issues to be resolved within
the next 24 hours. We know how important it is for people to stay
connected and we apologize for this disruption.

12:50 PM PST

Our investigation of this connection issue is still ongoing at this
time. We'll be back with another update and apologize for this
disruption. Thank you for your continued patience here!

12:19 PM PST

We are continuing to investigate the connection issue and will keep
you posted as soon as we have more information available. We
apologize for any disruption this has caused and thank you for your
continued patience.

11:17 AM PST

We are still digging in to this connection issue and we will keep you
up to date as more information becomes available. Thank you for your
patience today.

10:46 AM PST

We continue to investigate this connection issue and we'll continue
to keep you posted as soon as we have more information. Thanks for
your patience and we apologize for any disruption this may have
caused.

10:05 AM PST

We're currently investigating this connection issue and we'll keep
you posted as soon as we have more information. Thanks for your
patience and we apologize for the disruption.

9:30 AM PST

Services affected

Connections

Status

Incident

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