https://www.apple.com/newsroom/2021/03/apples-independent-repair-provider-program-expands-globally/ [ ] * Global Nav Open Menu Global Nav Close Menu * Apple * Shopping Bag + Search apple.com Cancel * Apple * Mac * iPad * iPhone * Watch * TV * Music * Support * * Shopping Bag + [ ] Cancel [ ] Newsroom Open Menu Close Menu * [ ] Search Newsroom * Popular Topics * Popular Topics + AirPods + App Store + Apple Arcade + Apple TV+ + Company News + Education + Environment + Events + iPad + iPhone + Mac + Music + Store News + TV + Watch AirPods App Store Apple Arcade Apple TV+ Company News Education Environment Events iPad iPhone Mac Music Store News TV Watch Apple Newsroom needs your permission to enable desktop notifications when new articles are published UPDATE March 29, 2021 Apple's Independent Repair Provider program expands globally Program offers repair providers access to genuine parts, tools, repair manuals, and diagnostics for out-of-warranty repairs * * * * [https://nr.apple.com] A technician repairing an iPhone. Apple's Independent Repair Provider Program will soon expand to more than 200 countries. Apple's Independent Repair Provider program will soon be available in more than 200 countries, nearly every country where Apple products are sold. Launched originally in 2019 and expanded to Europe and Canada last year, the program enables repair providers of all sizes access to genuine Apple parts, tools, repair manuals, and diagnostics to offer safe and reliable repairs for Apple products. There are now more than 1,500 Independent Repair Provider locations serving customers across the US, Canada, and Europe. "Being a part of the Independent Repair Provider program has been a huge benefit to my business, employees, and customers," said Scott Baker, owner of Mister Mac in Wimberley, Texas. "Since joining, we've received great support from Apple, and we're able to deliver that same level of service to our customers. It has even brought genuine excitement to our town." "The Independent Repair Provider program has been a very positive experience for us and for our customers," said Nils Weber, project manager for Pro Repair GmbH in Germany. "During COVID-19, reliable access to parts has allowed us to adapt our business to accommodate the sudden high demand for mail-in repairs from our customers." All participating repair providers in the program have access to free training from Apple and the same genuine parts, tools, repair manuals, and diagnostics as Apple Authorized Service Providers (AASPs) and Apple Store locations. To verify that a company participates in the program, visit support.apple.com/repair/ verify-repair-provider. Apple's Expanding Repair Services Apple continues to offer convenient repair options for customers through its global network of over 5,000 AASPs that help millions of people with both in- and out-of-warranty service for all Apple products. To find a location, visit support.apple.com/repair. Across its repair options and partners, Apple is working to ensure customers' health and safety as well as access to repair services during COVID-19. This has included offering additional options for mail-in repair for customers and supporting its existing network of providers servicing customers in ways that meet health and safety guidelines. Availability * There is no cost to join Apple's Independent Repair Provider program. To qualify, repair providers need to commit to have an Apple-certified technician to perform the repairs. The process for certification is simple and free of charge. Qualifying repair providers can purchase genuine Apple parts and tools at the same price as AASPs and receive free access to training, repair manuals, and diagnostics. * Beginning later this week, interested repair providers in these countries and regions can learn more and apply to become an Independent Repair Provider at support.apple.com/irp-program: Afghanistan, Australia, Bangladesh, Bhutan, Brazil, Brunei Darussalam, Cambodia, Cook Islands, Fiji, Guam, Hong Kong, India, Indonesia, Japan, Korea, Laos, Macao, Malaysia, Maldives, Mongolia, Myanmar, Nepal, New Zealand, Pakistan, Papua New Guinea , Philippines, Russia, Saudi Arabia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates, Vanuatu, and Vietnam. * Later this year, the Independent Repair Provider program will launch in these countries and regions: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Costa Rica, Curacao, Democratic Republic of the Congo and Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia , Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Guatemala, Guinea-Bissau, Republic of Guinea, Guyana, Haiti, Honduras, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lebanon, Liberia, Libya, Madagascar, Mali, Mauritania , Mauritius, Mayotte, Mexico, Moldova, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands Antilles, Nicaragua, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Paraguay, Peru, Puerto Rico, Rwanda, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Sudan, Spanish Virgin Islands, St. Barthelemy, St. Kitts and Nevis, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and the Grenadines, Suriname, Tajikistan, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, Ukraine, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Wallis and Futuna, Zambia, and Zimbabwe. Share article * * * * [https://nr.apple.com] Press Contacts Nick Leahy Apple nleahy@apple.com (408) 862-5012 Keri Fulton Apple keri_fulton@apple.com (240) 595-2691 Apple Media Helpline media.help@apple.com (408) 974-2042 Latest Articles * * UPDATE Apple TV+ debuts "The Year Earth Changed" to herald Earth Day 2021 March 29, 2021 FEATURE Australian primary school drives innovation and creativity with iPad March 25, 2021 UPDATE Poet laureate Amanda Gorman joins the "The Oprah Conversation" on March 26 March 25, 2021 UPDATE Apple expands free professional learning to help teachers champion creativity March 23, 2021 FEATURE Caria app helps debunk the myths of menopause March 17, 2021 PRESS RELEASE Apple's $4.7 billion Green Bond spend helps create 1.2 gigawatts of clean power March 17, 2021 Apple Newsroom The latest news and updates, direct from Apple. Read more Apple Footer Apple 1. Newsroom 2. 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