http://travaux.ovh.net/?do=details&id=49471&

 

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FS#49471 -- datacenter SBG1

Attached to Project-- Network and racks

Task Type        Incident
Category         Strasbourg   - SBG-1
Status           In progress
Percent Complete 0%

Details Bonjour,  
Point de situation a : 23h42 UTC

Une perturbation est detectee, nos equipes sont mobilisees pour
retablir le service dans les meilleurs delais. Nous vous prions de
nous excuser pour la gene occasionnee.

===

Time: 11.42pm UTC

Status: Ongoing 

 

Hello, 

We have detected a degradation in service performance. Our teams are
fully engaged in fixing the issue and fully restore the service as
fast as possible. 

We apologize for the inconvenience.

  * Comments (3)

[comment]Comment by OVH - Wednesday, 10 March 2021, 01:22AM

Plusieurs services sont actuellement impactes majoritairement dans
les salles 71 et 72 du datacentre de SBG(Strasbourg).

====

Many services are currently impacted mainly in room 71 an 72 of SBG
(Strasbourg) datacenter.


[comment]Comment by OVH - Wednesday, 10 March 2021, 03:53AM


Nous faisons actuellement face a un incident majeur au sein de notre
datacentre de Strasbourg, avec un feu declare dans le batiment SBG2.
Les pompiers sont intervenus immediatement sur place mais ne sont pas
parvenus a controler l'incendie de SBG2.
Par mesure de precaution, l'electricite a ete coupee sur l'ensemble
du site, ce qui impacte tous nos services a SBG1, SBG2, SBG3 et SBG4.
Si votre production est a Strasbourg, nous vous recommandons
d'activer votre Plan de Reprise d'Activite.
Toutes nos equipes sont mobilisees aux cotes des pompiers.
Nous vous tiendrons informes a ce sujet des que nous aurons davantage
d'elements.

--

We are currently facing a major incident in our DataCenter of
Strasbourg with a fire declared in the building SBG2.
Firefighters were immediately on the scene but could not control the
fire in SBG2.
The whole site has been isolated, which impacts all our services on
SBG1, SBG2, SBG3 and SBG4.
If your production is in Strasbourg, we recommend to activate your
Disaster Recovery Plan.
All our teams are fully mobilized along with the firefighters.
We will keep you updated as more information becomes available.


[comment]Comment by OVH - Wednesday, 10 March 2021, 13:37PM

Related to task http://travaux.ovh.net/?do=details&id=49484


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