https://www.news10.com/news/national/90-year-old-man-spends-10k-on-ads-to-tell-att-ceo-about-his-slow-internet-service/ Refresh (1200 sec) Skip to content NEWS10 ABC Albany 21deg Sponsored By Toggle Menu Search [ ] [] Primary Menu * News + Local + National + International + NY Capitol News + Your Local Election Headquarters + Coronavirus Outbreak + COVID in schools + Special Reports + Pass or Fail + Classroom Progress Report + Wake Up With 10 + New York News + North Country + VENN Gaming & Pop Culture + Entertainment + Stocks + Sign-up for our Newsletter Top Stories Read Trump's full statement: Former president welcomes impeachment acquittal Northwest ice storm power outages could last through weekend Senate leadership reacts to Trump's acquittal in second impeachment trial Video Boys and Girls Club holds Troy food handout * Weather + Interactive Radar + Weather Alerts + Map Center + Local Maps + Regional Maps + Closings and Delays + Ski Report + Mobile Storm Tracker + Weather 101 * Traffic * Watch Live News + TV Schedule * Sports + Local Sports + Senior Spotlight + Big Race - Daytona + NY Blitz + New England Patriots + Buffalo Bills + Saints and Danes + Orange Nation + Japan 2020 * Jobs + Find A Job + Post a Job + Work for Us * Community + Pet Connection with Steve Caporizzo + Pet Connection Tips + Trimmings on 10 + Giving on 10 + Coats for Kids + Home for the Holidays + Remarkable Women + Women's Health + Rising Heroes + Yes, We're Open + Time Warner/Spectrum Cable Box Power on Channel Setup + Pledge of Allegiance + Off the Beaten Path + Veterans Voices + Black History Month + Love Stories of the Capital Region + Lottery + Horoscopes * About Us + Contact Us + Meet the Team + Mobile Apps and Site + Advertise With Us + Do Not Sell My Personal Information * FOX 23 Search Search [ ] [Search] 90-year-old man spends $10K on ads to tell AT&T CEO about his slow internet service National by: Sareen Habeshian, Kimberly Cheng, Nexstar Media Wire Posted: Feb 11, 2021 / 10:01 PM EST / Updated: Feb 11, 2021 / 10:01 PM EST LOS ANGELES (KTLA) - Aaron Epstein has been a loyal AT&T customer since 1960. But as his technology needs increased, his internet service just wasn't keeping up, the 90-year-old Los Angeles man said. So he placed two ads in the Wall Street Journal on Feb. 3 to vent his frustrations at a cost of about $10,000. "I kept calling AT&T," he said, asking them, "'When are you going to give us a faster speed?' They said, 'It's coming, it's coming.' But what really made me angry was they started putting ads in the paper and sending emails and putting ads on the internet [saying], 'Try our faster speed.'" But the faster speed wasn't available in his area, representatives told him. So he says he took to the only method he was familiar with, though he later realized social media might have also been a way to go about it. Push for rural broadband continues The ads were titled "Open Letter to Mr. John T. Stankey CEO AT&T," and ended with the question, "Why is AT&T, a leading communications company, treating us so shabbily in North Hollywood?" He placed one ad in the newspaper's Dallas, Texas, edition to reach the company's executive offices, and one in the New York edition to reach investors. His ads grabbed attention across the country, and Epstein says he received a call from the company the same day the ads ran. "We're going to see what we can do for you," he says they told him. He figured if they put in fiber optics in his area, it will improve speed for his neighbors too. The 90-year-old says the money he spent on the ads might have otherwise gone to an annual vacation. But he considers it money well spent. "With the response I'm getting ... it's accomplishing my goal," he said. "The money we could've spent for other luxuries is going to something that's also giving us pleasure." An AT&T spokesperson said in a statement that the company continually enhances its networks and invested $3.1 billion in the Los Angeles area from 2017 to 2019. Epstein says if they don't speed things up, he might consider taking his business elsewhere, though he doesn't want to. Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Share this story More National Stories Read Trump's full statement: Former president welcomes impeachment acquittal by WJW Staff, Associated Press, Taylor Delandro / Feb 13, 2021 WASHINGTON (NewsNation Now) -- Former President Donald Trump released a statement Saturday following the Senate vote to acquit him in his second impeachment trial. The Senate voted 57-43, on the single charge of inciting an insurrection at the nation's Capitol on Jan. 6. 7 Republican senators voted to convict the former president; the most impeachment defections ever from a president's party, but fell short of the two-thirds 67 votes needed to convict. 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