Originally posted by the Voice of America. Voice of America content is produced by the Voice of America, a United States federal government-sponsored entity, and is in the public domain. When Information Goes Bad The recent online posting of part of a government official's speech - and her subsequent firing - have created a firestorm in the United States around the always sensitive issues of race and responsibility. But it's raising serious questions about the Internet as well, and what some are calling a failure of journalism. Doug Bernard | Washington DC 21 July 2010 At the beginning of this week, Shirley Sherrod was, by most accounts, a well respected if somewhat anonymous government official working at the U.S. Department of Agriculture (USDA) in the state of Georgia. But within 24 hours of the posting a speech excerpt she gave earlier this year, some in the nation were charging Ms. Sherrod with being a racist. Her boss, Secretary of Agriculture Tom Vilsack, quickly asked for and received her resignation. And now it seems it might have all been a terrible mistake. In the edited clip, Ms Sherrod - who is African-American - is heard telling an audience of members of the National Association for Colored People (NAAACP) that early in her career, she didn't help a white couple seeking to keep their farm as much as she could have. The implication was that Ms. Sherrod was in some ways sanctioning racism. The NAACP is the nation's foremost civil rights organization for African-Americans. The video clip spread virally around the Internet, leading conservatives and even the NAACP itself to condemn Sherrod's words and actions. Later that same day, as Ms. Sherrod was driving in her car, she was asked by senior USDA officials to pull off to the side of the road and offer her resignation immediately. Secretary of Agiculture Vilsack accepted her resignation, saying his department has no tolerance for racism; a decision that a spokesman for President Obama says he supported. But less than 24 hours after the video posting on the conservative website "Big Government," new facts came to light. A full copy of the speech made clear Ms. Sherrod thought better of her initial attitude, and in deciding to later help the white couple learned a powerful lesson about overcoming racism. The couple themselves defended Ms. Sherrod, saying that without her help they would have lost the farm. In subsequent interviews, Ms. Sherrod says no one from her department or the NAACP called to ask for any explanation of her side of the story. The NAACP has since retracted its statement, saying it was "snookered" by right-wing elements of the blogosphere. White House spokesman Robert Gibbs called Ms. Sherrod's rough treatment "an injustice", and Sec. Vilsack has personally asked for her forgiveness. Jessica Clark is director of the Future of Public Media Project at American University; she is also a Knight Media Fellow at the New America Foundation and author of the book "Beyond the Echo Chamber." We spoke with Professor Clark to get her thoughts on how this happened, and what it says about how people and institutions find and use information on the Internet. .