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 Apple Opens Repair Program for iPhone 12 and iPhone 12 Pro Call Sound Failures

   Josh Centers

   If your iPhone 12 or iPhone 12 Pro emits no sound from the receiver
   when making or receiving calls, you're in luck. (Relatively speaking,
   anyway.) Apple has issued a [1]repair program for what it says is a
   'very small percentage' of those devices experiencing such an issue and
   will fix affected iPhones for free.

   Affected units were manufactured between October 2020 and April 2021,
   but there's no need to look up a specific serial number to check
   eligibility; just [2]contact Apple Support if you're experiencing the
   problem. You can also make an appointment at an [3]Apple Retail Store
   if there's an open one nearby or contact an [4]Apple Authorized Service
   Provider. However, the repair program doesn't apply to the iPhone 12
   mini or the iPhone 12 Pro Max, which presumably don't include whatever
   substandard component is failing.

   The repair program is valid for up to 2 years after purchase, and the
   program doesn't otherwise extend your iPhone's warranty. Also, if your
   iPhone has any other damage, you may have to pay to repair that before
   Apple will fix the sound issue.

References

   Visible links
   1. https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues#ntf
   2. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99934
   3. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99934&solution=CIN
   4. https://getsupport.apple.com/?caller=erep&SG=SG003&category_id=SC0999&symptom_id=99934&solution=CIN

   Hidden links:
   5. https://tidbits.com/wp/../uploads/2020/10/iPhone-12-hero.jpg

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