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   Apple Launches iPhone 6 Plus Multi-Touch Repair Program

   Josh Centers

   After much consternation from the user community, Apple has finally
   created a [1]repair program for iPhone 6 Plus phones suffering from
   what has been dubbed 'touch disease.' Symptoms include flickering and
   erratic multi-touch behavior. Other iPhone models are not covered by
   the program, but we haven't heard of problems beyond the iPhone 6 Plus.

   [2]Image

   Apple claims the problems are associated with 'being dropped multiple
   times on a hard surface and then incurring further stress on the
   device,' which seems a bit like blaming the victim. Adam Engst's
   father's iPhone 6 Plus succumbed to touch disease recently, despite
   having been protected by a wraparound case and generally treated well.

   If your iPhone 6 Plus is exhibiting flickering and erratic multi-touch
   behavior, but is otherwise in good working order with no screen cracks,
   Apple will fix the problem for $149. You can schedule an appointment
   with an Apple Authorized Service Provider or the Genius Bar at your
   nearest Apple Store, or you can contact [3]Apple Technical Support. As
   always, be sure to back up your iPhone to iTunes or iCloud before you
   take it in for service.

   If you already paid for a repair from Apple or an Apple Authorized
   Service Provider, Apple will contact you to reimburse you for the cost
   of the repair minus the $149 service price. Should you not hear from
   Apple, or if you paid for a repair elsewhere, [4]contact Apple.

References

   1. http://www.apple.com/support/iphone6plus-multitouch/
   2. http://tidbits.com/resources/2016-11/Touch-Disease-reapir-program.png
   3. https://getsupport.apple.com/
   4. https://getsupport.apple.com/

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