* * * * * Notes on an overheard conversation while at the doctor's office “Hello! How are we doing today?” “I'd like to lodge an official complaint.” “Sigh.” “You know what this is about.” “It's about the front desk, isn't it?” “Yes. The new sign-in procedure **sucks!**” “It didn't work for you at all?” “I was able to scan the QR (Quick Response) code. It took entirely too long for the web page to come up.” “You might have to use the WiFi for that.” “Yes, that's why it took so long. I had to sign on the WiFi. Then I filled out the information, including the cell phone number. The code sent to it failed. Multiple times.” “Yeah, we've had lots of complaints about it not working.” “On thinking about it, I bet you have the land line on file, which can't receive texts!” “I had nothing to do with this. It was the admins that mandated this new system.” “So did they hold out for hookers and blow? Or did they settle for strippers and steak?” “**HONEY!**” “I don't know … it's above my pay grade.” Email Sean Conner at sean@conman.org .