* * * * * Notes on an overheard conversation between a customer of the Monopolistic Phone Company and Technical Support on an email issue “Hello, this is Bob, The Monopolistic Telephone Company Technical Support Technician. How may I help you?” “Bob, my emails to Earthlink aren't getting through, but I can still receive emails from Earthlink. Can you help me?” “Well, my father lives way out in the country, and I don't know where or how the equipment is set up out there, but I think that the cows get in between the equipment and block the signal.” Email Sean Conner at sean@conman.org .