* * * * * My alarm clock sounded suspiciously like a phone Ring. Ring. Ring. “Mughuwaha?” “Sean,” said Smirk. “You awake?” “Mughuawhaha,” I said. “Our customer S is complaining about network lag, what's the address of their installation of Cacti [1]?” I gave Smirk the address, and he was able to log in. “Thanks.” I fall back asleep again. Ring. Ring. Ring. “Hugmugahwah?” “Sean!” It was Smirk yet again. “Somethings wrong with their installation of Cacti—there's no data for the past two weeks.” Oh great, I thought. “Can you look into it?” “Yeah,” I said, resigning myself to the fact that yes, I am getting up early today [2]. [1] http://cacti.net/ [2] gopher://gopher.conman.org/1Phlog:2007/01/31 Email Sean Conner at sean@conman.org .