PHP Helpdesk 
    an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries.

BY
    Joseph Hoot - joe@networkpenguin.com 

INSTALLATION
    Please see INSTALL file for details.

FAQ
    Please see FAQ file for details. (not available yet)

ABOUT
    PHP Helpdesk is an HTML/PHP/MySQL based application used to input trouble ticket information and run reports on this information.

It currently has the following features:
- Add users
- Add departments/companies (ex. IT_Dept, Helpdesk, Applications, HR)
- Add categories for each department/companies
- Add trouble ticket/job information
- Modify users
- Modify/Update jobs/trouble tickets
- Delete users
- Delete categories
- Delete departments/companies
- Close jobs/trouble tickets
- Reporting features (ex. How long did it take for a job to complete?)
- Some email integration (Will mail the authorizing users as well as the client)

The following features are in the works:
- Simple/Detailed Search of jobs/trouble tickets
- Custom query building
- Internationalization
- More database integration (MSSQL, Oracle, and Postgres)
