Excluding User Agents
You can prevent traffic from certain user agents from being included in the NetTracker reports. Indeed, NetTracker by default excludes traffic from some user agents. For example, when NetTracker resolves page titles, it must request information from your Web server and these requests are recorded in your log file. By default, NetTracker does not include this traffic in the NetTracker reports.
Note: Statistics for excluded user agents are not counted as views, but they are still counted as hits. The number of hits appears on the Executive Dashboard and the Traffic Summary.
To exclude a user agent:
- Click the Options tab.
- In the left-hand panel, click Excluded User Agents under Filters.
- Click Add.
- Enter a filter that describes the user agent you want to exclude and click Add. (For details on filters, see "Filtering a NetTracker Option".)
- The statistics for this user agent will be excluded from all new log file data you import from now on. If this is what you want or if you have additional user agents to enter at this time, click Continue. If you want to exclude this user agent from data you have already imported, you will need to delete all the data in your profile and reimport your log files. (Note: If you do not still have all the log files you have imported into this profile, you will lose data permanently by choosing this option.) To delete your profile data, click Delete Profile Data.
You can make changes to the excluded user agents at the list of excluded user agents.