Accessing FTP Servers in Passive Mode

If you work behind a firewall, you may need to enable Passive FTP (PASV FTP) to allow NetTracker to download log files from an FTP server outside the firewall. This option is on by default.

To access FTP servers in passive mode:
  1. Click the Options tab.
  2. From the NetTracker Options list at the top of the page, select Edit Administrative Options.
  3. In the left-hand panel, click Proxies under Network.
  4. Select the Use passive mode FTP check box.
  5. Click Save Options and then click Continue.