From nobody@FreeBSD.org  Wed Oct 21 09:29:05 2009
Return-Path: <nobody@FreeBSD.org>
Received: from mx1.freebsd.org (mx1.freebsd.org [IPv6:2001:4f8:fff6::34])
	by hub.freebsd.org (Postfix) with ESMTP id 02066106566C
	for <freebsd-gnats-submit@FreeBSD.org>; Wed, 21 Oct 2009 09:29:05 +0000 (UTC)
	(envelope-from nobody@FreeBSD.org)
Received: from www.freebsd.org (www.freebsd.org [IPv6:2001:4f8:fff6::21])
	by mx1.freebsd.org (Postfix) with ESMTP id E53B08FC15
	for <freebsd-gnats-submit@FreeBSD.org>; Wed, 21 Oct 2009 09:29:04 +0000 (UTC)
Received: from www.freebsd.org (localhost [127.0.0.1])
	by www.freebsd.org (8.14.3/8.14.3) with ESMTP id n9L9T4cF052870
	for <freebsd-gnats-submit@FreeBSD.org>; Wed, 21 Oct 2009 09:29:04 GMT
	(envelope-from nobody@www.freebsd.org)
Received: (from nobody@localhost)
	by www.freebsd.org (8.14.3/8.14.3/Submit) id n9L9T4SE052869;
	Wed, 21 Oct 2009 09:29:04 GMT
	(envelope-from nobody)
Message-Id: <200910210929.n9L9T4SE052869@www.freebsd.org>
Date: Wed, 21 Oct 2009 09:29:04 GMT
From: Jos Lus <jluis.estgf@gmail.com>
To: freebsd-gnats-submit@FreeBSD.org
Subject: FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654
X-Send-Pr-Version: www-3.1
X-GNATS-Notify:

>Number:         139811
>Category:       kern
>Synopsis:       FreeBSD did not recognize Intel Gigabit ET Dual Port Srvr Adpt network adapter from intel with chipset 897654
>Confidential:   no
>Severity:       serious
>Priority:       high
>Responsible:    gavin
>State:          feedback
>Quarter:        
>Keywords:       
>Date-Required:  
>Class:          sw-bug
>Submitter-Id:   current-users
>Arrival-Date:   Wed Oct 21 09:30:04 UTC 2009
>Closed-Date:    
>Last-Modified:  Thu Oct 22 21:13:44 UTC 2009
>Originator:     Jos Lus
>Release:        7.0 / 7.1 / 7.2
>Organization:
VisionWare
>Environment:
>Description:
I have installed a network adapter from intel (Intel Gigabit ET Dual Port Srvr Adpt) with chipset 897654 but FreeBSD did not recognize this new hardware. This adapter was purchased to substitute another from intel with the following chipset: 82575 (that work fine!)

The SO versio is FreeBSD 7.0, however, i have already tried kldload of ixgb device (developped by Intel), i tried with 7.1 and 7.2 always without success...

My major doubt is related with the fact of, apparently the device are not finded by the SO at startup, i mean, whem i execute (in fix mode) commands as devinfo -v / dmesg / pciconf -lv the new pci interface are not listed.
>How-To-Repeat:

>Fix:


>Release-Note:
>Audit-Trail:

From: "Vogel, Jack" <jack.vogel@intel.com>
To: "bug-followup@FreeBSD.org" <bug-followup@FreeBSD.org>,
	"jluis.estgf@gmail.com" <jluis.estgf@gmail.com>
Cc:  
Subject: Re: i386/139811: FreeBSD did not recognize Intel Gigabit ET Dual
 Port Srvr Adpt network adapter from intel with chipset 897654
Date: Wed, 21 Oct 2009 10:23:21 -0700

 --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_
 Content-Type: text/plain; charset="us-ascii"
 Content-Transfer-Encoding: quoted-printable
 
 This is not an adequate designation of the parts involved, I need the Intel=
  part numbers, I also cannot tell from this description if this is only sup=
 posed to describe the adapter board or a server motherboard.
 
 I'm guessing that you mean its an 82576?  If so, are you aware that in Free=
 BSD 7.2 this should use the igb rather than the em driver? Nevertheless, bo=
 th drivers are in the GENERIC kernel so your adapter should be discovered.
 
 The only other thing I can think of, depending on the server hardware, with=
  many things plugged into expansion slots I have seen some cards mysterious=
 ly disappear from the PCI tree, this would be on ESB2 type systems. Making =
 sure that all firmware is updated to the latest can help this. You can try =
 removing everything but the new card and see if it then becomes visible. Tr=
 y putting the adapter into a different system as another test.
 
 If this fails its likely bad hardware.
 
 Jack Vogel
 Intel LAD Software
 
 
 --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_
 Content-Type: text/html; charset="us-ascii"
 Content-Transfer-Encoding: quoted-printable
 
 <html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:sc=
 hemas-microsoft-com:office:word" xmlns=3D"http://www.w3.org/TR/REC-html40">
 
 <head>
 <meta http-equiv=3DContent-Type content=3D"text/html; charset=3Dus-ascii">
 <meta name=3DGenerator content=3D"Microsoft Word 11 (filtered medium)">
 <style>
 <!--
  /* Style Definitions */
  p.MsoNormal, li.MsoNormal, div.MsoNormal
 	{margin:0in;
 	margin-bottom:.0001pt;
 	font-size:12.0pt;
 	font-family:"Times New Roman";}
 a:link, span.MsoHyperlink
 	{color:blue;
 	text-decoration:underline;}
 a:visited, span.MsoHyperlinkFollowed
 	{color:purple;
 	text-decoration:underline;}
 span.EmailStyle17
 	{mso-style-type:personal-compose;
 	font-family:Arial;
 	color:windowtext;}
 @page Section1
 	{size:8.5in 11.0in;
 	margin:1.0in 1.25in 1.0in 1.25in;}
 div.Section1
 	{page:Section1;}
 -->
 </style>
 
 </head>
 
 <body lang=3DEN-US link=3Dblue vlink=3Dpurple>
 
 <div class=3DSection1>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>This is not an adequate designation of the parts involve=
 d, I
 need the Intel part numbers, I also cannot tell from this description if th=
 is
 is only supposed to describe the adapter board or a server motherboard.<o:p=
 ></o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>I&#8217;m guessing that you mean its an 82576?&nbsp; If =
 so,
 are you aware that in FreeBSD 7.2 this should use the igb rather than the e=
 m
 driver? Nevertheless, both drivers are in the GENERIC kernel so your adapte=
 r
 should be discovered.<o:p></o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>The only other thing I can think of, depending on the se=
 rver
 hardware, with many things plugged into expansion slots I have seen some ca=
 rds
 mysteriously disappear from the PCI tree, this would be on ESB2 type system=
 s.
 Making sure that all firmware is updated to the latest can help this. You c=
 an
 try removing everything but the new card and see if it then becomes visible=
 .
 Try putting the adapter into a different system as another test.<o:p></o:p>=
 </span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>If this fails its likely bad hardware.<o:p></o:p></span>=
 </font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>Jack Vogel<o:p></o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'>Intel LAD Software<o:p></o:p></span></font></p>
 
 <p class=3DMsoNormal><font size=3D2 face=3DArial><span style=3D'font-size:1=
 0.0pt;
 font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>
 
 </div>
 
 </body>
 
 </html>
 
 --_000_1DB50624F8348F48840F2E2CF6040A9D9B9788C8orsmsx508amrcor_--
State-Changed-From-To: open->feedback 
State-Changed-By: gavin 
State-Changed-When: Thu Oct 22 21:12:45 UTC 2009 
State-Changed-Why:  
To submitter: Can you provide the output of "pciconf -lv" from 
this system please? 


Responsible-Changed-From-To: freebsd-i386->gavin 
Responsible-Changed-By: gavin 
Responsible-Changed-When: Thu Oct 22 21:12:45 UTC 2009 
Responsible-Changed-Why:  
Track 

http://www.freebsd.org/cgi/query-pr.cgi?pr=139811 
>Unformatted:
