From nobody@FreeBSD.ORG  Tue Sep  5 18:26:35 2000
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Date: Tue,  5 Sep 2000 18:26:35 -0700 (PDT)
From: MillikenDB@schofield.army.mil
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To: freebsd-gnats-submit@FreeBSD.org
Subject: SCSI Controller Not Detected When Attempting Install FreeBSD OS
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>Number:         21071
>Category:       i386
>Synopsis:       SCSI Controller Not Detected When Attempting Install FreeBSD OS
>Confidential:   no
>Severity:       critical
>Priority:       medium
>Responsible:    msmith
>State:          closed
>Quarter:        
>Keywords:       
>Date-Required:  
>Class:          sw-bug
>Submitter-Id:   current-users
>Arrival-Date:   Tue Sep 05 18:30:02 PDT 2000
>Closed-Date:    Sat Feb 24 12:25:14 PST 2001
>Last-Modified:  Sat Feb 24 12:29:48 PST 2001
>Originator:     David Milliken
>Release:        FreeBSD Version 4.0, Walnut Creek with Rockey Ridge Extensions
>Organization:
25th Infantry Division, US Army Hawaii
>Environment:
Attempting to install on Dell PowerEdge 4350/550 Rackmount server.  Cannot get started.  Never worked with FreeBSD before.  Assuming issue is controller - Adaptic AIC-7890 scalable Narrow SCSI with PERC 2 configuration controller.  Standard server hardware with Dell Power Edge Server.
>Description:
Attempting to use full screen setup utility.  Upon boot of system to CD-ROM, system displays all drives on system as created with SCSI Management feature.  Window selection for configuration is displayed and visual mode is selected.

Active devices in visual mode are displayed for SCSI and narrow controllers but there are no settings to change, only flags.  No Base I/O or IRQ when selected can be changed.

When select to continue with installation, sys install window appears correctly but when any selection to start the rest of the installation is selected, a window appears indicating that no disks have been found.
>How-To-Repeat:
Problem is consistent on all versions that I have attempted.  Only have 4.0 and 5.0 Versions on hand.
>Fix:
Unknown

>Release-Note:
>Audit-Trail:
State-Changed-From-To: open->feedback 
State-Changed-By: sheldonh 
State-Changed-When: Wed Sep 6 04:28:17 PDT 2000 
State-Changed-Why:  
The manual page for the ahc driver lists the 7890 as 
a supported controller.  So I'd say that either your kernel 
doesn't have support for the ahc device compiled into it, 
or your controller has been "re-badged" in such a way as 
to make it unrecognizable. 

Could you try a pciconf -l on your box and send back the 
output?  Also, the output of the dmesg command might 
be useful. 




Responsible-Changed-From-To: freebsd-bugs->gibbs 
Responsible-Changed-By: sheldonh 
Responsible-Changed-When: Wed Sep 6 04:28:17 PDT 2000 
Responsible-Changed-Why:  
Over to the maintainer. 

http://www.freebsd.org/cgi/query-pr.cgi?pr=21071 

From: "Milliken David B CPT 25 ID L G6(n)" <MillikenDB@schofield-emh11.army.mil>
To: sheldonh@freebsd.org
Cc:  
Subject: RE: i386/21071: SCSI Controller Not Detected When Attempting Inst
	all FreeBSD OS
Date: Wed, 6 Sep 2000 17:37:42 -1000 

 This message is in MIME format. Since your mail reader does not understand
 this format, some or all of this message may not be legible.
 
 ------_=_NextPart_001_01C0187C.FA4633D0
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 	charset="iso-8859-1"
 
 Got some more information on this for you if you are willing to give it a
 go-
 
 Installed the OS on another system using the same 4.4 version CD and the ahc
 device was used to access the SCSI controller on that one successfully so I
 am guessing that it must be something with my other Dell Server (Some Dell
 Overhead on the on-board chip that is covering up the actual controller).
 We are yanking out the documentation to see if the Dell PERC manager can be
 shut off or bypassed or emulate something else that can be recognized.
 Anyhow, any help you can give me is just another step in the completion
 direction, the sooner I get there the better!!  Thanks again-
 
 CPT DAVID MILLIKEN
 DAMO, 25th Infantry Division (Light)
 Webmaster:www.25idl.army.mil
 (808)655-8857
 MillikenDB@schofield.army.mil
 -Voice of Command-
 
 
 
 -----Original Message-----
 From: sheldonh@FreeBSD.org [mailto:sheldonh@FreeBSD.org]
 Sent: Wednesday, September 06, 2000 2:39 AM
 To: MillikenDB@schofield.army.mil; sheldonh@FreeBSD.org;
 freebsd-bugs@FreeBSD.org; gibbs@FreeBSD.org
 Subject: Re: i386/21071: SCSI Controller Not Detected When Attempting
 Install FreeBSD OS
 
 
 Synopsis: SCSI Controller Not Detected When Attempting Install FreeBSD OS
 
 State-Changed-From-To: open->feedback
 State-Changed-By: sheldonh
 State-Changed-When: Wed Sep 6 04:28:17 PDT 2000
 State-Changed-Why: 
 The manual page for the ahc driver lists the 7890 as
 a supported controller.  So I'd say that either your kernel
 doesn't have support for the ahc device compiled into it,
 or your controller has been "re-badged" in such a way as
 to make it unrecognizable.
 
 Could you try a pciconf -l on your box and send back the
 output?  Also, the output of the dmesg command might
 be useful.
 
 
 
 
 Responsible-Changed-From-To: freebsd-bugs->gibbs
 Responsible-Changed-By: sheldonh
 Responsible-Changed-When: Wed Sep 6 04:28:17 PDT 2000
 Responsible-Changed-Why: 
 Over to the maintainer.
 
 http://www.freebsd.org/cgi/query-pr.cgi?pr=21071
 
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 	charset="iso-8859-1"
 Content-Transfer-Encoding: quoted-printable
 
 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN">
 <HTML>
 <HEAD>
 <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
 charset=3Diso-8859-1">
 <META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version =
 5.5.2651.75">
 <TITLE>RE: i386/21071: SCSI Controller Not Detected When Attempting =
 Install FreeBSD OS</TITLE>
 </HEAD>
 <BODY>
 
 <P><FONT SIZE=3D2>Got some more information on this for you if you are =
 willing to give it a go-</FONT>
 </P>
 
 <P><FONT SIZE=3D2>Installed the OS on another system using the same 4.4 =
 version CD and the ahc device was used to access the SCSI controller on =
 that one successfully so I am guessing that it must be something with =
 my other Dell Server (Some Dell Overhead on the on-board chip that is =
 covering up the actual controller).&nbsp; We are yanking out the =
 documentation to see if the Dell PERC manager can be shut off or =
 bypassed or emulate something else that can be recognized.&nbsp; =
 Anyhow, any help you can give me is just another step in the completion =
 direction, the sooner I get there the better!!&nbsp; Thanks =
 again-</FONT></P>
 
 <P><FONT SIZE=3D2>CPT DAVID MILLIKEN</FONT>
 <BR><FONT SIZE=3D2>DAMO, 25th Infantry Division (Light)</FONT>
 <BR><FONT SIZE=3D2>Webmaster:www.25idl.army.mil</FONT>
 <BR><FONT SIZE=3D2>(808)655-8857</FONT>
 <BR><FONT SIZE=3D2>MillikenDB@schofield.army.mil</FONT>
 <BR><FONT SIZE=3D2>-Voice of Command-</FONT>
 </P>
 <BR>
 <BR>
 
 <P><FONT SIZE=3D2>-----Original Message-----</FONT>
 <BR><FONT SIZE=3D2>From: sheldonh@FreeBSD.org [<A =
 HREF=3D"mailto:sheldonh@FreeBSD.org">mailto:sheldonh@FreeBSD.org</A>]</F=
 ONT>
 <BR><FONT SIZE=3D2>Sent: Wednesday, September 06, 2000 2:39 AM</FONT>
 <BR><FONT SIZE=3D2>To: MillikenDB@schofield.army.mil; =
 sheldonh@FreeBSD.org;</FONT>
 <BR><FONT SIZE=3D2>freebsd-bugs@FreeBSD.org; gibbs@FreeBSD.org</FONT>
 <BR><FONT SIZE=3D2>Subject: Re: i386/21071: SCSI Controller Not =
 Detected When Attempting</FONT>
 <BR><FONT SIZE=3D2>Install FreeBSD OS</FONT>
 </P>
 <BR>
 
 <P><FONT SIZE=3D2>Synopsis: SCSI Controller Not Detected When =
 Attempting Install FreeBSD OS</FONT>
 </P>
 
 <P><FONT SIZE=3D2>State-Changed-From-To: open->&gt;feedback</FONT>
 <BR><FONT SIZE=3D2>State-Changed-By: sheldonh</FONT>
 <BR><FONT SIZE=3D2>State-Changed-When: Wed Sep 6 04:28:17 PDT =
 2000</FONT>
 <BR><FONT SIZE=3D2>State-Changed-Why: </FONT>
 <BR><FONT SIZE=3D2>The manual page for the ahc driver lists the 7890 =
 as</FONT>
 <BR><FONT SIZE=3D2>a supported controller.&nbsp; So I'd say that either =
 your kernel</FONT>
 <BR><FONT SIZE=3D2>doesn't have support for the ahc device compiled =
 into it,</FONT>
 <BR><FONT SIZE=3D2>or your controller has been &quot;re-badged&quot; in =
 such a way as</FONT>
 <BR><FONT SIZE=3D2>to make it unrecognizable.</FONT>
 </P>
 
 <P><FONT SIZE=3D2>Could you try a pciconf -l on your box and send back =
 the</FONT>
 <BR><FONT SIZE=3D2>output?&nbsp; Also, the output of the dmesg command =
 might</FONT>
 <BR><FONT SIZE=3D2>be useful.</FONT>
 </P>
 <BR>
 <BR>
 <BR>
 
 <P><FONT SIZE=3D2>Responsible-Changed-From-To: =
 freebsd-bugs-&gt;gibbs</FONT>
 <BR><FONT SIZE=3D2>Responsible-Changed-By: sheldonh</FONT>
 <BR><FONT SIZE=3D2>Responsible-Changed-When: Wed Sep 6 04:28:17 PDT =
 2000</FONT>
 <BR><FONT SIZE=3D2>Responsible-Changed-Why: </FONT>
 <BR><FONT SIZE=3D2>Over to the maintainer.</FONT>
 </P>
 
 <P><FONT SIZE=3D2><A =
 HREF=3D"http://www.freebsd.org/cgi/query-pr.cgi?pr=3D21071" =
 TARGET=3D"_blank">http://www.freebsd.org/cgi/query-pr.cgi?pr=3D21071</A>=
 </FONT>
 </P>
 
 </BODY>
 </HTML>
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From: Sheldon Hearn <sheldonh@uunet.co.za>
To: MillikenDB@schofield-emh11.army.mil
Cc: freebsd-gnats-submit@freebsd.org
Subject: Re: i386/21071: SCSI Controller Not Detected When Attempting Inst all FreeBSD OS 
Date: Sat, 09 Sep 2000 14:58:43 +0200

 On Fri, 08 Sep 2000 23:41:04 GMT, "Milliken David B CPT 25 ID L G6(n)" wrote:
 
 > Still not having any luck.  Tried every possible option available.  OS Still
 > identifies the Hard Disks at the startup but after the first board, drives
 > are not available.  Must be something to do with the Dell SCSI system but
 > not sure what.  Cannot get the system to emulate anything else and can't run
 > any commands.
 
 Sounds more and more like rebadging, although I'm guessing here. :-)
 
 One way that you could try to get more information about the SCSI
 controller would be to get an IDE disk into the machine, install
 FreeBSD on that (minimal install), and then send the output of the
 dmesg(8) command after a verbose boot (boot -v at the loader prompt) and
 the output of the ``pciconf -l'' command.
 
 Ciao,
 Sheldon.
 

From: Sheldon Hearn <sheldonh@uunet.co.za>
To: "Milliken David B CPT 25 ID L G6(n)" <MillikenDB@schofield.army.mil>
Cc: freebsd-gnats-submit@freebsd.org
Subject: Re: i386/21071: SCSI Controller Not Detected When Attempting Inst all FreeBSD OS 
Date: Tue, 12 Sep 2000 10:30:37 +0200

 On Mon, 11 Sep 2000 22:24:56 GMT, "Milliken David B CPT 25 ID L G6(n)" wrote:
 
 > Sounds like a good idea but the systems that I have are a Rack Mounted
 > version of the Dell PowerEdge.  The case is a little bit of a custom
 > design to work only with the SCSI controller.  Is there a way to boot
 > off a floppy disk or such ??
 
 You could boot off floppies, but I don't think that pciconf is on the
 floppies.  If you could boot off CDROM, however, I'm pretty sure that
 the pciconf utility would be available.
 
 Basically, though, it sounds like you're not in a position to provide
 more information about the hardware unless you can open up the box and
 stuff a new controller in it, if that's possible at all.
 
 If the hardware vendor would like to get involved in helping you out, we
 might make some progress.  Basically, it sounds like the driver needs to
 know more about this chip's real identity.
 
 Ciao,
 Sheldon.
 
Responsible-Changed-From-To: gibbs->msmith 
Responsible-Changed-By: gibbs 
Responsible-Changed-When: Sat Feb 24 11:48:16 PST 2001 
Responsible-Changed-Why:  
The Perc2 controller is supported by the "aac" driver.  It should 
be available in 4.1.1R, 4.2R, or a 4-stable snapshot.  It the driver 
s 
still does not attach, you should contact mike smith.  He owns the 
aac driver. 

http://www.freebsd.org/cgi/query-pr.cgi?pr=21071 
State-Changed-From-To: feedback->closed 
State-Changed-By: msmith 
State-Changed-When: Sat Feb 24 12:25:14 PST 2001 
State-Changed-Why:  

The PERC family contains controllers from both AMI and Adaptec. 

The AMI controllers (PERC, PERC 2/SC, PERC 2/DC) are supported in 
FreeBSD 4.1 and later.  There is some support in 4.0 for these 
controllers, but it has known problems and should be avoided. 

The Adaptec controllers (PERC 2/QC, PERC 2/Si, PERC 2/Di, PERC 3/Si) 
are supported in FreeBSD 4.3 and later. 

The Dell PowerEdge 4350 offers several RAID options; the PR is 
not specific about which controller is installed.  The install 
should be retried using the appropriate FreeBSD version as  
indicated above. 


http://www.freebsd.org/cgi/query-pr.cgi?pr=21071 
>Unformatted:
