From sue@ahimsa.welearn.com.au  Mon May 11 16:00:47 1998
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	Tue, 12 May 1998 09:00:41 +1000 (EST)
Message-Id: <199805112300.JAA14316@ahimsa.welearn.com.au>
Date: Tue, 12 May 1998 09:00:41 +1000 (EST)
From: Sue Blake <sue@welearn.com.au>
Reply-To: sue@welearn.com.au
To: FreeBSD-gnats-submit@freebsd.org
Cc: ac199@hwcn.org
Subject: Proposed changes for mailto.html
X-Send-Pr-Version: 3.2

>Number:         6597
>Category:       docs
>Synopsis:       Proposed changes for mailto.html
>Confidential:   no
>Severity:       non-critical
>Priority:       low
>Responsible:    freebsd-doc
>State:          closed
>Quarter:        
>Keywords:       
>Date-Required:  
>Class:          change-request
>Submitter-Id:   current-users
>Arrival-Date:   Mon May 11 16:00:01 PDT 1998
>Closed-Date:    Tue May 12 17:01:30 PDT 1998
>Last-Modified:  Tue May 12 17:09:16 PDT 1998
>Originator:     Sue Blake
>Release:        FreeBSD 2.2.2-RELEASE i386
>Organization:
Disorganised Newbie
>Environment:

	

>Description:

WWW visitors are sent to mailto.html to ask questions, where the first
mailto link is to freebsd-doc and later one to freebsd-questions.

Support questions are going to freebsd-doc by mistake.
Visitors are surprised to discover their mail went to a public list.
The auto-responder doesn't.

>How-To-Repeat:

	

>Fix:
	
Reverse order of the two sections to encourage questions to -questions.
Indicate nature of email destinations.
Remove reference to freebsd-info@freebsd.org until it does something.


*** mailto.sgml.old	Mon May 11 09:25:52 1998
--- mailto.sgml	Mon May 11 20:09:12 1998
***************
*** 8,27 ****
  <html>
  &header;
  
      <h2>Questions about the contents of this WWW server...</h2>
  
      <p>Questions or suggestions about our documentation
        (<a href="&base/handbook/">Handbook</a>, <a href="&base/FAQ/">FAQ</a>,
!       <a href="&base/tutorials/">Tutorials</a>) should be addressed to <a
!       href="mailto:freebsd-doc@FreeBSD.ORG">freebsd-doc@FreeBSD.ORG</a>.</p>
! 
!     <h2>Questions about FreeBSD...</h2>
! 
!     <p>Questions regarding FreeBSD should be addressed to <a
!     href="mailto:freebsd-questions@FreeBSD.ORG">freebsd-questions@FreeBSD.ORG</a>.
!     For general information about FreeBSD, send a message to 
!     <a href="mailto:freebsd-info@FreeBSD.org">freebsd-info@FreeBSD.ORG</a> and 
!     you will receive an automatic reply.</p>
  
  &footer;
  </body>
--- 8,26 ----
  <html>
  &header;
  
+     <h2>Questions about FreeBSD...</h2>
+ 
+     <p>Questions regarding FreeBSD should be addressed to the FreeBSD Questions
+     mailing list,
+     <a href="mailto:freebsd-questions@FreeBSD.ORG">freebsd-questions@FreeBSD.ORG</a>.
+ 
      <h2>Questions about the contents of this WWW server...</h2>
  
      <p>Questions or suggestions about our documentation
        (<a href="&base/handbook/">Handbook</a>, <a href="&base/FAQ/">FAQ</a>,
!       <a href="&base/tutorials/">Tutorials</a>) should be addressed to
!       the members of the FreeBSD Documentation Project,
!       <a href="mailto:freebsd-doc@FreeBSD.ORG">freebsd-doc@FreeBSD.ORG</a>.</p>
  
  &footer;
  </body>
>Release-Note:
>Audit-Trail:
State-Changed-From-To: open->closed 
State-Changed-By: hoek 
State-Changed-When: Tue May 12 17:01:30 PDT 1998 
State-Changed-Why:  
Patch (slightly modified) applied to Rev 1.8 of mailto.sgml. 
>Unformatted:
