          PGP Desktop Security Version 7.0.3 ReadMe
         for Windows 95, 98, Millenium, NT, and 2000
      Copyright (c) 1990-2000 by Networks Associates 
      Technology, Inc., and its Affiliated Companies. 
                   All Rights Reserved.


Thank you for using Network Associates' products. This ReadMe 
file contains important information regarding PGP. Network 
Associates strongly recommends that you read this 
entire document.

Network Associates welcomes your comments and suggestions. 
Please use the information provided in this file to 
contact us.

Warning: Export of this software may be restricted by 
the U.S. Government.

___________________
WHAT'S IN THIS FILE

- Enhancements in this Release
- New Features in PGP
- Documentation
- System Requirements
- Known Issues 
- Additional Information
- Contacting Network Associates
- Copyright and Trademark Attributions


____________________________
ENHANCEMENTS IN THIS RELEASE

1.  AES support. This release of PGP adds support for  
    the new Advanced Encryption Standard algorithm (Rijndael).  
    AES is the new NIST standard algorithm for the highest
    security with a 256-bit symmetric key size.

2.  IKE Aggressive Mode support. PGPnet now supports 
    the Aggressive Mode standard for IKE. This enables users 
    to use usernames/passwords in combination with dynamic 
    addresses to establish a secure VPN connection.

3.  IKE Extended Authentication support. PGPnet now supports
    the Extended Authentication draft standard (Version 6+).
    This provides the ability to use legacy authentication
    methods such as RADIUS and SecurID when establishing VPN
    connections with compatible gateways.

4.  Enable/Disable VPN. This release enables administrators 
    to disable the VPN portion of PGPnet. This provides 
    administrators the flexibility of using third-party VPN
    clients (such as the Nortel Extranet Access client) 
    with PGP's market-leading Personal Firewall and Personal 
    Intrusion Detection features.

5.  Windows ME Support. PGP now supports Microsoft Windows 
    Millenium Edition. 

6.  Optional reboot upon silent install. The PGPadmin 
    utility now gives administrators the choice of whether 
    or not PGP, upon completing silent installation on 
    user machines, will automatically reboot.

7.  RSA 4096 support. The new RSA V4 key type now supports
    the full range of key sizes supported by DH/DSS keys
    up to 4096 bits.


___________________
NEW FEATURES IN PGP

* Enterprise-Class Manageability *

1.  Easy pre-configuration and optional "lock down" of PGP 
    product settings. This release takes PGP to the next level
    of enterprise manageability by introducing several new 
    instrumental features that give administrators more control
    over PGP deployments in their environments.

    Using the updated PGPadmin utility, administrators can 
    pre-configure all settings within PGP 7.0 (ranging from 
    cryptographic policies to Personal Firewall settings) 
    prior to deploying PGP to their end users. Administrators
    can also specify, on a very granular level, which settings
    in PGP are "locked down" from user modification. "Locked 
    down" settings appear grayed out in the GUI to end users,
    and are protected in storage using cryptographic methods.

2.  Automated configuration updating. PGP 7.0 introduces a
    valuable feature that helps administrators keep product
    configuration information on deployed PGP clients up-to-date.
    Computers protected by PGP 7.0 can automatically download 
    updated configuration information on a scheduled basis from 
    any PGP Keyserver 7.0 or standard LDAP v2 or v3 compliant 
    directory. Updates can be downloaded using standard LDAP or 
    LDAPS (LDAP over SSL - which provides configuration data 
    over a strongly authenticated and encrypted connection).

3.  "Shrink-to-fit" pre-configured packages of PGP. PGP 7.0
    includes a new space-saving feature that creates smaller 
    pre-configured packages of PGP based on what components
    administrators choose to deploy to their end users. The
    updated PGPadmin utility will automatically remove all 
    unneeded components from pre-configured packages of PGP, 
    therefore reducing overall package size. This minimizes
    download times when deploying PGP to end users.

4.  Improved multi-user support on Windows NT/2000 systems.
    This release introduces improved support for multiple
    users using a single Windows NT/2000 system by storing all
    user-specific information (such as keyring, PGP configuration
    data, and random data pool) in each user's Windows profile
    area. Computer specific information, such as VPN 
    settings, are stored in a central location on the system.


* Personal Firewall / Personal IDS / VPN *

5.  Flexible, enterprise-class Personal Firewall and Personal
    IDS (Intrusion Detection). This release introduces PGP's 
    robust Personal Firewall and Personal IDS technology.
    PGP creates a dual-layer security perimeter around any 
    computer it protects. Utilizing IDS technology from 
    Network Associates' leading CyberCop family of intrusion 
    protection solutions, PGP provides protection from common 
    attacks, including SYN floods, Ping floods, Smurf, Bonk, 
    Ping of Death, Back Orifice, Teardrop, and so on.

    PGP provides flexible packet filtering Personal Firewall 
    technology as the second line of defense for computers it 
    protects. The product comes with six specific pre-defined 
    levels of protection, each with its own associated list 
    of packet filtering rules. Administrators can also create
    customized rules prior to deploying PGP, as well as keep 
    them up-to-date using PGP's new automatic configuration 
    update feature.

6.  Automatic blocking of attacks and hostile network traffic.
    PGP 7.0 can optionally block attacks as soon as they are 
    detected. Additionally, PGP can optionally block all
    further network traffic from machines identified as being
    hostile (for an administrator-specified period of time).

7.  Powerful intruder tracing provides useful tracking 
    information. Utilizing PGP's intruder tracing feature, 
    users and administrators can obtain very detailed 
    information about systems that originated the attack.

8.  Customizable user alerting for Intrusion Detection events.
    PGP 7.0 allows administrators to configure when and how 
    users are notified about attacks against their computers.
    Responses range from being completely silent to playing
    a sound and blinking the PGP systray icon.

9.  SMTP-based administrator alerting for cyberattacks. This 
    release provides optional SMTP-based alerting to warn 
    administrators of attacks occurring against computers
    protected by PGP 7.0.

10. Next generation client-to-client and client-to-server VPNs.
    PGP 7.0 includes revolutionary peer-to-peer VPN capabilities
    that enable truly scalable, enterprise-wide network 
    encryption. If enabled, PGP 7.0 will attempt to communicate
    via IPsec whenever an IP-based connection is attempted to or 
    from another network device. This behavior is controlled 
    by administrators and can be enabled only in environments 
    that require this level of security.

11. Simple point-and-click VPN connections via PGP systray.
    Users can now easily connect to VPN gateways and other VPN
    endpoints that administrators have configured within PGP
    to require a manual connection by simply selecting the
    appropriate link icon in the convenient PGP systray.

12. Support for new IKE/IPsec "mode-config" standard. PGP 7.0 
    users can now establish VPN connections to networks that
    are using Network Address Translation (NAT). When users 
    connect to a VPN gateway that also supports this standard, 
    users can automatically obtain a "virtual identity" (IP 
    address along with DNS and WINS server information) which
    PGP will use when communicating with devices behind the 
    VPN gateway, thus making the user seem like he/she is 
    located inside the remote network.

13. Support for "split-tunnel" and "non split-tunnel" VPN 
    connections. This release introduces a new "exclusive
    gateway" capability that allows administrators to optionally
    force all network traffic from a remote access user's system 
    down a VPN tunnel to your corporate network (for example,
    thus preventing split-tunnel VPN connections). This feature
    not only provides a higher level of network security, but it 
    also provides administrators visibility and control over 
    which web resources users access.

14. Simultaneous protection of multiple network adapters. This 
    release adds support for binding to and protecting multiple 
    network adapters simultaneously (such as dial-up, cable
    modem, DSL, LAN, or ISDN), providing Personal
    Firewall, Personal IDS and VPN capabilities on all
    selected adapters.

15. Optimized VPN connection performance via new MTU path 
    discovery capability. PGP now automatically determines 
    the optimal packet size (MTU, Maximum Transmission Unit) 
    for each VPN connection. This eliminates any packet 
    fragmentation that may occur due to intermediate Internet 
    routers that use smaller packet sizes than the user's ISP 
    or your corporate network.


* PGP Key and X.509 Certificate Support *

16. New RSA key format. PGP 7.0 introduces a new RSA key 
    format that provides support for PGP's Additional 
    Decryption Key (ADK), designated revoker, multiple 
    encryption subkeys, and photo ID features. Previously 
    these features were only available to users with 
    Diffie-Hellman keys. PGP will continue to support users 
    who have RSA keys in the older key format (now called 
    the RSA Legacy key format).

17. iPlanet (formerly Netscape) CMS 4.x support. PGP 7.0 
    includes support for effortlessly requesting, retrieving, 
    and using X.509 certificates issued from iPlanet 
    CMS 4.x PKIs.

18. Microsoft Windows 2000 Certificate Services support. 
    This release of PGP adds support for users to easily 
    request, retrieve, and use X.509 certificates issued from
    Microsoft Windows 2000 Certificate Services.

19. Key reconstruction feature helps users recover from lost 
    or forgotten passphrases. PGP 7.0 introduces a new, 
    optional key reconstruction feature that leverages PGP's 
    cryptographic key splitting technology to provide a secure
    means for users to recover their private keys. This enables
    users who have forgotten their PGP passphrase to regain 
    access to their encrypted data after answering five 
    questions whose answers only the user would know.

20. Automatic X.509 certificate retrieval upon successful
    certificate request. After users step through a simple 
    wizard that generates their encryption and signing keypairs
    at install time, PGP can automatically submit an X.509 
    certificate request to a pre-configured X.509 RA/CA. This 
    release adds a feature that will automatically poll the 
    associated LDAP directory for the user's certificate. Once 
    the user's certificate is located, it is automatically 
    downloaded and configured as the primary authentication 
    method for PGP's integrated VPN client.

21. Support for using X.509 certificates for secure email. 
    This release gives customers the choice of what type of 
    keys/certificates to use for exchanging secure email
    (for example, PGP keys and/or X.509 certificates). PGP 7.0
    users can also concurrently send an encrypted email to users
    with PGP keys as well as other users with X.509 certificates.

22. Automatic X.509 certificate lookup from LDAP directories.
    If the X.509 certificate of a secure email recipient is not 
    cached locally on the senders PC, PGP can now automatically 
    search an administrator pre-defined list of LDAP directories 
    for that user's certificate. Users can also use the PGPkeys 
    application to perform manual searches of LDAP directories 
    for X.509 certificates.

23. Support for storing and searching for PGP keys on LDAP 
    servers. Extending support for storing PGP keys on servers, 
    other PGP Certificate Servers, and PGP Keyservers. PGP can
    now store and retrieve PGP keys from any standard LDAP v2 
    or v3 compliant directory.

24. Silent keyring maintenance. PGP now performs automatic, 
    unattended keyring maintenance such as key synchronization, 
    trusted introducer updates, and CRL downloading without 
    displaying any non-critical dialog boxes.

25. PGPkeys is able to open to multiple keyrings at once. Users 
    can now open and manage multiple keyrings at a time, thus 
    simplifying keyring management.

26. Automatic keyring backup. A new automatic backup feature
    allows the user to automatically back up keyrings to the
    keyring directory or another directory when any changes are
    made to the keyring. PGP no longer creates a series of 
    backups in the keyring folder. Automated keyring backup is
    now entirely in the user's control.


* Entropy and Cryptographic Algorithms *

27. Continuous entropy collection. PGP now continuously collects
    random data from mouse movements and keystrokes (whether
    a PGP-related window is open or not), and stirs that random 
    data into the PGP entropy pool.

28. Twofish support. PGP introduces the option of encrypting 
    email, disks, files, and ICQ instant messages using Twofish,
    a relatively new, but well regarded 256-bit cipher. Twofish
    was one of five finalists for NIST's new Advanced Encryption 
    Standard (AES). 


* Single Sign On *

29. Improved overall ease-of-use via new centralized passphrase
    caching. PGP 7.0 simplifies users' lives by only requiring 
    them to enter their passphrase once to one of the many PGP 
    components, and then the user can launch any of the other 
    PGP modules without needing to enter their passphrase again
    (unless configured to do so by the administrator).


* Instant Messaging Plug-In *

30. PGP 7.0 secures the next generation of interpersonal 
    communications by introducing integration with ICQ 99b 
    and ICQ 2000a. Users can now safely share instant messages 
    via PGP's world-renowned encryption and digital signature 
    capabilities, which have been extended to this exciting 
    platform. Users can secure all the methods of communication
    and data sharing capabilities of ICQ by leveraging the PGP 
    ICQ plug-in for instant message protection and PGP's Dynamic 
    Peer-to-Peer VPN capabilities for securing file transfer, 
    chat, and all other direct client-to-client communications.


* Email Plug-Ins *

31. Lotus Notes 5.x client support. This release extends PGP's 
    broad messaging platform coverage to another critical 
    platform used in many enterprises today. This new plug-in 
    exploits many of the new interface capabilities of Lotus 
    Notes 5.x, thus making PGP even easier to use. This release
    of PGP also continues support for Lotus Notes 4.5.x and 
    4.6.x clients.

32. Rich text support in Outlook plug-in. The PGP plug-in for
    Outlook 97, 98, and 2000 now supports preserving rich text
    formatting of digitally signed and/or encrypted messages.


* Disk and File Encryption *

33. Mount PGPdisks as folders on Windows 2000 systems. PGP 7.0 
    includes many enhancements to its transparent disk 
    encryption component, PGPdisk. As an alternative to mounting
    PGPdisks as a separate virtual drive on a user's system, 
    PGP now supports mounting PGP disks as a virtual folder on
    Windows 2000 systems with NTFS-formatted drives.

34. Control access to PGPdisks using only PGP keys. Users can 
    now use the new PGPdisk Editor tool to effortlessly add or
    remove users' public keys to the access list for a PGPdisk.
    Users can also add passphrases as an alternative method to 
    control access to PGPdisks; however, PGPdisk no longer
    requires a master/administrative passphrase at the
    time of creation.

35. Automatic mounting of PGPdisks at logon. Users now have 
    the option having their PGPdisks automatically mount during 
    the startup process. 

36. Re-encrypt PGPdisks without PGPdisk re-creation. This release
    adds the ability for users (or administrators) to re-encrypt
    all data on a PGPdisk. This feature provides an additional 
    level of protection in environments requiring a higher level 
    of security. PGPdisks can either be re-encrypted using a new 
    CAST encryption key, or they can be converted to using 
    Twofish encryption.


* Disk, File and Freespace Wiping *

37. Automatic wipe upon file delete. Users now have the option 
    of having files automatically wiped as soon as they are 
    deleted. On Windows systems with the Recycle Bin enabled,
    files are wiped once they are "emptied" from the Recycle Bin.

38. Significantly improved disk wiping time. This release 
    incorporates new technology for wiping file slack space 
    and disks that is significantly faster than previous 
    versions of PGP.


_____________
DOCUMENTATION

Also included with this release are the following manuals, 
which can be viewed on-line as well as printed:

* Introduction to Cryptography 
* PGP User's Guide

The documentation is automatically installed with the PGP 
software. Go to Start -> Programs -> PGP -> Documentation 
to locate the manuals. Each document is saved in Adobe Acrobat 
Portable Document Format (.PDF). You can view and print these 
documents with Adobe's Acrobat Reader. PDF files can include 
hypertext links and other navigation features to assist you 
in finding answers to questions about your Network Associates 
product.

To download Adobe Acrobat Reader from the World Wide Web, 
visit Adobe's Web site at:

http://www.adobe.com/

This release also includes integrated online help in Microsoft 
HTML Help (.CHM) format:

* Online help:
  - PGP online help 
  - PGPdisk online help  
  - PGPnet online help

Note that this help format requires Microsoft Internet Explorer
v4.01 Service Pack 2 or later.  

Documentation feedback is welcome. Send email to 
tns_documentation@nai.com.


___________________
SYSTEM REQUIREMENTS

To install PGP on a Windows system, you must have:

- Intel Pentium 166 MHz processor or better
- Windows 95B (OSR2), Windows 98, Windows Millenium, Windows NT
  4.0 with Service Pack 4 or later, Windows 2000, or Windows
  2000 with Service Pack 1
- 32 MB RAM (64 MB RAM for Windows NT and 2000)
- 32 MB hard disk space 

If you plan to run PGPnet on the system, you must 
also have:

- Microsoft TCP/IP
- A compatible LAN/WAN network adapter 


____________
KNOWN ISSUES

1.  You must shut down a docked Windows 2000 laptop--rather 
    than undock the laptop in standby mode--if PGPnet is 
    bound to the dock's network adapter.

2.  Due to a Windows 2000 limitation, you cannot use 
    the normal Delete function to delete a folder on a PGPdisk 
    mounted as a directory. However, you can work around 
    this limitation by selecting the folder and pressing 
    Shift+Delete.

3.  To reconstitute a split key over a network, all key 
    shareholders must use PGP 7.0.

4.  Groups files created with versions of PGP prior to 7.0 
    must be re-created using PGP 7.0.


______________________
ADDITIONAL INFORMATION

* PGP *

*  The Windows Explorer provides PGP with information 
   only about the target of a shortcut and not the shortcut 
   itself. If you use the Wipe feature in the Explorer, 
   the shortcut itself will not be wiped. The actual target 
   will be wiped. When using PGPtools, the shortcut will 
   also be wiped.

*  Hotkeys are for use with applications that support general 
   text editing. Using Hotkeys with some applications may 
   result in unpredictable behavior.  

*  Windows 95 users must make sure that 
   the "compatibility mode with MS-DOS" feature is 
   turned off for proper PGPdisk operation.

*  The Adaptec DirectCD software is fully compatible with
   PGP. However, you must not create a PGPdisk on a CD-R
   using Adaptec's CD-R features which allow in place
   additions. You may create the PGPdisk on a normal hard
   drive and then copy it to the CD-R.

*  PGP 7.0's new RSA keys should not be used with 
   previous versions of PGP. PGP 7.0 also generates 
   "RSA Legacy" keys, which can be used with any 
   previous version.

*  Due to ICQ's limited message size, the PGP 
   plug-in for ICQ does not use the "Always encrypt 
   to default key" feature even if that option 
   is selected.

*  The PGP Exchange/Outlook plug-in does not
   support Microsoft Word as an email editor.

*  PGPdisk is incompatible with versions of
   VirusScan 4.5 or 5.0 with a scan engine of 
   4.0.50. Please upgrade to VirusScan Version 4.5 
   or 5.0 with a scan engine of 4.0.70 or later
   prior to installing PGP Desktop Security 7.0.

*  Installing versions of PGP prior to 7.0 on a
   machine containing 7.0 is not supported and 
   may result in unpredictable behavior.


* PGPNET *

*  Do not attempt to manually uninstall PGPnet. 
   It is very important that you use the PGP 
   Uninstaller to remove PGPnet. PGPnet makes 
   extensive modifications to the registry and 
   changes the bindings on network adapters. 
   The PGP Uninstaller can be accessed via the 
   Add/Remove Programs control panel.

*  Novell's Netware client for Windows 2000 
   is not currently compatible with PGPnet. Please
   check with Novell for updates.

*  If you use hardware profiles on NT, and you 
   hide a network adapter to which PGPnet 
   is bound, you will be prompted to re-bind 
   to that adapter when you reboot using 
   a hardware profile that does not hide 
   the adapter.

*  On Windows NT/2000 platforms, the DHCP Client 
   service must be running to ensure proper 
   operation of the PGPnet Virtual Identity 
   feature. To avoid this problem, set your 
   DHCP Client service to start automatically. 

*  3COM's Dynamic Access control panel prompts 
   you to reboot if you use Set Adapter to modify 
   your network bindings. Ignore this reboot 
   request until Windows has finished updating 
   the network bindings.

*  PGPnet does not support Token Ring or FDDI
   network interface cards. PGPnet fully supports
   Ethernet cards for VPN, Personal Firewall, and
   Personal IDS.

*  PGPnet is not compatible with the Intel 
   EtherExpress 16 driver.  

*  Installing virtual private network software 
   such as PGPnet on the same machine as a firewall
   or another VPN client is highly likely to cause
   problems. We recommend uninstalling the other
   product prior to installing or choosing not to
   install PGPnet on such a machine. Note that this
   7.0.3 release introduces compatibility with some
   of these clients such as the Nortel VPN client.

*  You cannot use the default MSN dialer to connect 
   to MSN if PGPnet is installed. To connect to MSN 
   with PGPnet, use the Microsoft Dial-Up Networking 
   client. 

_____________________________
CONTACTING NETWORK ASSOCIATES

You may direct all questions, comments, or requests 
concerning the software you purchased, your registration 
status, or similar issues to the Network Associates 
Customer Service department at the addresses or phone 
numbers listed below.

Contact the Network Associates Customer Service department
between 8:00 a.m. and 8:00 p.m. Central Time, Monday 
through Friday, at:

     Network Associates Customer Service
     4099 McEwen Road, Suite 500
     Dallas, Texas 75244

     Contact information for corporate-licensed
     customers:

     Phone:  (972) 308-9960 
     Email:  services_corporate_division@nai.com
     Web:    http://support.nai.com

     Contact information for retail licensed
     customers:

     Phone:  (972) 308-9960
     Email:  cust_care@nai.com
     Web:    http://www.pgp.com


Send correspondence to any of the following
Network Associates locations:

     Network Associates Corporate Headquarters
     3965 Freedom Circle
     McCandless Towers
     Santa Clara, CA 95054


Network Associates offices outside the United
States:

    Network Associates Australia
     Level 1, 500 Pacific Highway
     St. Leonards, NSW
     Sydney, Australia 2065
     Phone: 61-2-8425-4200
     Fax:   61-2-9439-5166

     Network Associates Austria
     Pulvermuehlstrasse 17
     Linz, Austria
     Postal Code A-4040
     Phone: 43-732-757-244
     Fax:   43-732-757-244-20

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     1020 Bruxelles
     Belgique
     Phone: 0032-2-478.10.29
     Fax:   0032-2-478.66.21

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     Rua Geraldo Flausino Gomez 78
     Cj. - 51 Brooklin Novo - So Paulo
     SP - 04575-060 - Brasil
     Phone:  (55 11) 5505 1009
     Fax:    (55 11) 5505 1006

     Network Associates Canada
     139 Main Street, Suite 201
     Unionville, Ontario
     Canada L3R 2G6
     Phone: (905) 479-4189
     Fax:   (905) 479-4540

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     People's Republic of China
     Room 913, Tower B, Full Link Plaza, No. 18
     Chao Yang Men Wai Avenue
     Beijing, China
     People's Republic of China 100044
     Phone: 86 10 6538-3399
     Fax:   86 10 6588-5601

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     Lautruphoej 1-3
     2750  Ballerup
     Danmark
     Phone: 45 70 277 277
     Fax:   45 44 209 910

     NA Network Associates Oy
     Mikonkatu 9, 5. krs.
     00100 Helsinki
     Finland
     Phone: 358 9 5270 70
     Fax:   358 9 5270 7100

     Network Associates France S.A.
     50 Rue de Londres
     75008 Paris
     France
     Phone: 33 1 44 908 737
     Fax:   33 1 45 227 554

     Network Associates GmbH
     Ohmstrae 1
     D-85716 Unterschleiheim
     Deutschland
     Phone: 49 (0)89/3707-0
     Fax:   49 (0)89/3707-1199

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     19th Floor, Matheson Centre
     3 Matheson Way
     Causeway Bay
     Hong Kong 63225
     Phone: 852-2832-9525
     Fax:   852-2832-9530

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     Palazzo D/1
     Via Brescia, 28
     20063 - Cernusco sul Naviglio (MI)
     ITALY
     Phone: 39 02 92 65 01
     Fax:   39 02 92 14 16 44

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     Shibuya Mark City West 20F
     1-12-1 Dougenzaka, Shibuya-ku
     Tokyo 150-0043, Japan
     Phone: 81 3 5428 1100
     Fax:   81 3 5428 1480

     Network Associates Latin America
     1200 South Pine Island Road, Suite 375
     Plantation, Florida 33324
     United States
     Phone: (954) 452-1721
     Fax:   (954) 236-8031

     Network Associates de Mexico
     Andres Bello No. 10, 4 Piso
     4th Floor
     Col. Polanco
     Mexico City, Mexico D.F. 11560
     Phone: (525) 282-9180
     Fax:   (525) 282-9183

     Network Associates International B.V.
     Gatwickstraat 25
     1043 GL Amsterdam
     The Netherlands
     Phone: 31 20 586 6100
     Fax:   31 20 586 6101

     Network Associates Portugal
     Av. da Liberdade, 114
     1269-046 Lisboa
     Portugal
     Phone:  351 1 340 4543
     Fax:    351 1 340 4575

     Net Tools Network Associates South Africa
     Hawthorne House
     St. Andrews Business Park
     Meadowbrook Lane
     Bryanston, Johannesburg
     South Africa 2021
     Phone: 27 11 700-8200
     Fax:   27 11 706-1569

     Network Associates South East Asia
     78 Shenton Way
     #29-02
     Singapore 079120
     Phone: 65 222-7555
     Fax:   65 222-7555

     Network Associates Spain
     Orense 4, 4a Planta.
     Edificio Trieste
     28020 Madrid
     Spain
     Phone: 34 9141 88 500
     Fax:   34 9155 61 404

     Network Associates Sweden
     Datavgen 3A
     Box 596
     S-175 26 Jrflla
     Sweden
     Phone: 46 (0) 8 580 88 400
     Fax:   46 (0) 8 580 88 405

     Network Associates AG
     Baeulerwisenstrasse 3
     8152 Glattbrugg
     Switzerland
     Phone: 0041 1 808 99 66
     Fax:   0041 1 808 99 77

     Network Associates Taiwan
     Suite 6, 11F
     No. 188, Sec. 5
     Nan King E. Rd.
     Taipei, Taiwan, Republic of China
     Phone: 886-2-27-474-8800
     Fax:   886-2-27-635-5864

     Network Associates International Ltd.
     227 Bath Road
     Slough, Berkshire
     SL1 5PP
     United Kingdom
     Phone: 44 (0)1753 217 500
     Fax:   44 (0)1753 217 520


Or, you can receive online assistance through
any of the following resources:

 1.  World Wide Web:  http://support.nai.com

 2.  Telephone technical support

     Corporate-licensed customers: (972) 308-9960

     Contact Network Associates Customer Service for 
     information about technical support 
     subscription plans.

     Retail-licensed customers:    (972) 855-7044


To provide the answers you need quickly and
efficiently, the Network Associates technical
support staff needs some information about your 
computer and your software. Please have this 
information ready when you call:

 - Program name and version number
 - Computer brand and model
 - Any additional hardware or peripherals
   connected to your computer
 - Operating system type and version numbers
 - Network name, operating system, and version
 - Network card installed, where applicable
 - Modem manufacturer, model, and bits-per-
   second rate, where applicable
 - Relevant browsers or applications and their
   version numbers, where applicable
 - How to reproduce your problem: when it
   occurs, whether you can reproduce it
   regularly, and under what conditions
 - Information needed to contact you by voice,
   fax, or email



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Associates software. For assistance in locating a
local reseller, you can also contact Network
Associates Customer Service at (972) 
308-9960.


*FOR REPORTING PROBLEMS*

Network Associates prides itself on delivering
a high-quality product. If you find any
problems, please take a moment to review the
contents of this file. If the problem you've
encountered appears in the Known Issues section
of this README.TXT file, Network Associates is
already aware of the problem, and you need not
report it.

If you find any feature that does not appear to
function properly on your system, or if you
believe an application would benefit greatly
from enhancement, please contact Network
Associates or one of its resellers with your
suggestions or concerns.


*FOR ON-SITE TRAINING INFORMATION*

Contact Network Associates Customer Service at
(800) 338-8754.


____________________________________
COPYRIGHT AND TRADEMARK ATTRIBUTIONS

Copyright (c) 1990-2000 by Networks Associates Technology, 
Inc. All Rights Reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form or by
any means without the written permission of Networks
Associates Technology, Inc., or its suppliers or affiliate
companies.

* TRADEMARKS *

* ActiveHelp, Bomb Shelter, Building a World of Trust,
CipherLink, Clean-Up, Cloaking, CNX, Compass 7, CyberCop,
CyberMedia, Data Security Letter, Discover, Distributed
Sniffer System, Dr Solomons, Enterprise Secure Cast,
First Aid, ForceField, Gauntlet, GMT, GroupShield,
HelpDesk, Hunter, ISDN Tel/Scope, LM 1, LANGuru, Leading
Help Desk Technology, Magic Solutions, MagicSpy, MagicTree,
Magic University, MagicWin, MagicWord, McAfee, McAfee
Associates, MoneyMagic, More Power To You, Multimedia
Cloaking, NetCrypto, NetOctopus, NetRoom, NetScan,
Net Shield, NetShield, NetStalker, Net Tools, Network
Associates, Network General, Network Uptime!, NetXRay,
Nuts & Bolts, PC Medic, PCNotary, PGP, PGP (Pretty Good
Privacy), PocketScope, Pop-Up, PowerTelnet, Pretty Good
Privacy, PrimeSupport, RecoverKey, RecoverKey-International, 
ReportMagic, RingFence, Router PM, Safe & Sound, SalesMagic, 
SecureCast, Service Level Manager, ServiceMagic, Site Meter,
Sniffer, SniffMaster, SniffNet, Stalker, Statistical
Information Retrieval (SIR), SupportMagic, Switch PM,
TeleSniffer, TIS, TMach, TMeg, Total Network Security,
Total Network Visibility, Total Service Desk, Total Virus
Defense, T-POD, Trusted Mach, Trusted Mail, Uninstaller,
Virex, Virex-PC, Virus Forum, ViruScan, VirusScan, VShield,
WebScan, WebShield, WebSniffer, WebStalker WebWall, and
ZAC 2000 are registered trademarks of Network Associates
and/or its affiliates in the US and/or other countries.
All other registered and unregistered trademarks in this
document are the sole property of their respective owners.

* LICENSE AGREEMENT *

NOTICE TO ALL USERS: FOR THE SPECIFIC TERMS OF YOUR LICENSE
TO USE THE SOFTWARE THAT THIS DOCUMENTATION DESCRIBES,
CONSULT THE README.1ST, LICENSE.TXT, OR OTHER LICENSE
DOCUMENT THAT ACCOMPANIES YOUR SOFTWARE, EITHER AS A TEXT
FILE OR AS PART OF THE SOFTWARE PACKAGING. IF YOU DO NOT
AGREE TO ALL OF THE TERMS SET FORTH THEREIN, DO NOT INSTALL
THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO
THE PLACE OF PURCHASE FOR A FULL REFUND.
