Subj : Amazon sues ecommerce fraud gang that stole millions in fake refu
To   : All
From : TechnologyDaily
Date : Mon Dec 11 2023 18:30:06

Amazon sues ecommerce fraud gang that stole millions in fake refunds

Date:
Mon, 11 Dec 2023 18:26:16 +0000

Description:
Illegal and fraudulent refunds by REKK are now being investigated and facing 
legal action by Amazon.

FULL STORY
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Amazon has taken legal action against an international fraud organization 
known as REKK, which the ecommerce platform says has stolen millions of 
dollars in products from stores through systematic refund abuse. 

The case names a total of 20 individuals associated with REKK from around the 
world, including the US, Canada, England, and other European countries like 
Greece, Lithuania, and the Netherlands. 

Amazon even goes as far as claiming that seven individual Amazon employees 
were also responsible for the facilitation of these crimes, all residents of 
the US. Amazon tackles largest underground refund scheme 

Amazon said that REKK is  one of the largest organizations in an underground 
industry that offers fraudulent refunds to users, and promotes its services 
online in places like Telegram, where it has over 35,000 followers. REKK also 
uses platforms like Nulled, Reddit, and Discord. 

The company claims that REKK criminals use social engineering and phishing on 
Amazon customer service workers as well as manipulate Amazons systems through 
unauthorized access and bribery to get customers their refunds. In turn, 
customers typically pay a much smaller fee than the items price, such as 30%. 

Amazon said that last year, it spent $1.2 billion and employed 15,000 just to 
fight theft and fraud. It has also rolled out technologies such as machine 
learning to help spot suspicious refund requests. 

A pinned post in REKKs Telegram channel reads: Choose a refunder responsibly 
as it is not legal, but I can personally say from myself that I reduce the 
risk for my clients to 0. 

The group also boasts more than 33,000 customers, 100,000 orders, and 10,000 
vouches. 

REKK charges a 30% fee for Amazon.com and Amazon.co.uk orders, with a limit 
of up to $10,000 worth of products across five items. Some other markets 
demand a 35% fee. The note also details that orders must be shipped directly 
by Amazon. 

Among Amazons 11 requests to the court are that the defendants pay all 
general, special, actual, and statutory damages which Amazon has sustained, 
or will sustain, that they foot the bill for Amazons legal action, and that 
they pay restitution to Amazon in an amount equal to their unjust enrichment. 

Amazon declined to comment on the amount of money it has sued the defendants 
for, but a company spokesperson directed us to the VP of WW Selling Partner 
Services, Dharmesh Mehta's post, on LinkedIn . More from TechRadar Pro Given 
away too much personal information? Check out the best identity theft 
protection Amazon says even its AI can't stop fake reviews  here's how to 
spot them Weve made a list of the best privacy tools and anonymous browsers



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Link to news story:
https://www.techradar.com/pro/amazon-sues-ecommerce-fraud-gang-that-stole-mill
ions-in-fake-refunds


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